Adviser Guide. Best of the Best 2015 Fund Manager by Money Magazine. July BEST FUND MANAGER Russell Investments selected as the

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1 Adviser Guide July 2015 BEST FUND MANAGER Russell Investments selected as the 2015 Best of the Best 2015 Fund Manager by Money Magazine.

2 Russell iq Super At a glance CLIENT SEARCH NEW INVESTOR ACCOUNT REPORTING This section allows you to search for a client. The section allows you to add new investors. This section allows you to extract client details for Russell iq Investment, Super and Retirement clients. Account details Quotations Investments Personal information This shows the client contact details and personal information, including date of birth, eligible service date, account authority, beneficiaries and communication and ATO search consents. Transaction statement View contributions, rollovers, deductions and rebates by financial year. Annual statement Download copies of annual statements by financial year. Nominate your beneficiaries Advisers view and change beneficiaries. Adviser details View adviser details, fees and account authority. Changes can be made through the generate form button. Combine my super Initiate rollover ins via SuperStream. Communications View copies of correspondence. Account balance View the client s balance, tax components and preservation details. Death benefit This shows the balance of the client s account plus any life insurance. Concessional contributions Financial year to date concessional contributions and the concessional contributions for the previous financial year. Surcharge Information about superannuation surcharge. Russell investment portfolios Links to Russell.com.au and shows fund asset allocation, asset classes, AUM, inception date, fund objective and recommended timeframe. Investment managers Links to Russell.com.au and provides the latest list of managers used within the portfolios. Your investments Latest client balance, units held and unit prices. Your asset allocation The breakdown of the client s balance by asset class and a modelling tool to show how investment switches will alter the asset allocation. Unit prices The latest unit prices and access to download historical unit prices. Investment return Financial year to date return and a link to the a market update and the latest returns over 1 month, 3 months, 1 year, 3 years, 5 years and since inception. 1

3 At a glance RESOURCES ADVISER DETAILS This section contains PDS documents and the adviser guide. This section allows you to update your adviser details with Russell iq. Insurance Resources Insurance cover Details of the client s insurance cover. Apply for insurance Section where a member can apply for group cover insurance. Occupational category Information regarding the client s current occupational category and details of the professional, low risk and standard categories. Making after-tax contributions BPAY and direct credit details for making after-tax contributions. Receiving employer contributions Direct credit and cheque details for making super guarantee and salary sacrifice contributions. Product Disclosure Statement/Member booklet Links to the PDS, IBR and strategic asset allocation. Forms Links to forms. Fund information FSG, compliance letter, privacy policy, newsletters and fund annual reports. 2 For further information visit our website or call Adviser Services

4 Russell iq Super Getting started Logging in To log in to Russell iq you will need to use your adviser number and password. You will receive these details via two separate s. You can request a log-in at com/au/_campaigns/iq/register-now/ Adviser number You will find this on your Russell iq welcome . If you have not received your welcome or you have forgotten your adviser number please call the Helpline. Password Once you have registered for Russell iq you will be issued with a temporary password. When you log in for the first time, you will be prompted to change this password. Setting your new password Your new password: must contain between 6 and 12 characters must contain both letters and numbers must contain at least 1 upper case character should not contain obvious details such as your date of birth or name. It s a good idea to change your password regularly, and do not share it with anyone. You can change your password at any time by selecting the Change password option under Account details. Authority to access When you set up new clients on Russell iq, you'll need to nominate the level of access you and your client will have. There are two levels of account access. Online transaction access The authority allows you to view all of the information about your client s account and perform financial transactions e.g. investment switches on behalf of your client without their signature. Account holder signature You can view all of the information about your client s account but are not authorised to perform any financial transactions without your client s signature. You can update the adviser authority on the account by completing, signing and posting in an Investor Details form. Forgotten password If you have forgotten your password you will need to click on the Forgotten password link on the Russell iq log in page. You will be asked to enter your adviser number and surname and a replacement password will be ed to the address on the account. 3

5 How to... How to... Search for a client Once you have logged in you will arrive at the landing page. Here you can search for existing clients by name, investor number, account number, date of birth and postcode. You can then select an investor and view the details on their account. If you have online authority you may also transact on the investor s account. This is also where all pending applications will be saved. You can bring up a list of clients by entering the % symbol. 4 For further information visit our website or call Adviser Services

6 Russell iq Super Add a new investor Click on new superannuation account to start the application process. Application form Start Select the type of insurance, if any. Accelerated Protection is applied for and underwritten by logging into the TAL adviser portal at A log-in can be set up for you by registering online with TAL. A member number will be created once the hard copy application forms for the Russell iq Super are received. This needs to be entered in the TAL system to link the membership to the Accelerated Protection insurance policy and allow premium deductions to start. 5

7 How to... Applicant details Enter the name, gender, DOB, address, phone number, address and TFN. The TFN is mandatory to progress in the application process. 6 For further information visit our website or call Adviser Services

8 Russell iq Super Beneficiary details A choice of non-binding and binding nominations is available. If a binding beneficiary is selected a form for witnessing will be generated with the application form. 7

9 How to... Adviser details The dealer group and contact details cannot be edited. To edit contact details click on adviser details in the drop down menu at the top of the screen. Enter adviser fees (if any). 8 For further information visit our website or call Adviser Services

10 Russell iq Super Investment strategy Enter the investment strategy and select re-balancing if required. 9

11 How to... Investment Select contribution or rollover for the initial investment. If both are required select rollover and make a contribution using the Customer Reference Number that is generated once the hard copy application form is received. For rollovers, search for the current fund using a keyword, ABN or USI. Enter membership details and balance. The rollover will be generally be completed three days after the hard copy application form is received. It is important to have replacement insurance cover arranged prior to a full rollover. A partial rollover can be used to retain existing insurance in external funds. 10 For further information visit our website or call Adviser Services

12 Russell iq Super Insurance If applying for group insurance, enter the required units and income protection cover. This screen will not appear if using Accelerated Protection or if no group insurance is required. 11

13 How to... Authority and declaration Select the account authorities for the client and the adviser, read the adviser disclosure and tick the adviser disclosure to proceed. 12 For further information visit our website or call Adviser Services

14 Russell iq Super Verify input Key details of the application will be shown for review. There is an option to save the application to retrieve later. The saved applications will show on the client search page. 13

15 How to... Save Once the application has been submitted a reference number is created. The form needs to be downloaded, printed and signed by the investor. Additional paperwork for, binding beneficiaries and group insurance underwriting are also generated if required. The member number is created once the hard copy forms are received by Russell. 14 For further information visit our website or call Adviser Services

16 Russell iq Super Transacting on client accounts Russell iq provides you with transactional website access to your clients' accounts. These transactions include applications, switches, rollovers in and nominating non-binding beneficiaries. If you do not have transactional authority a pre-populated form will be generated. In order to transact on a client account all you need to do is 1. Log in to Russell iq 2. Search for your client 3. Select the correct client and account How to switch investments Select Investments from the investor menu and then switch investments. 15

17 Transacting on client accounts Select the relevant funds adding up to 100%. Current benefit relates to money currently held in the fund. Future benefit is future transactions, such as rollovers, contributions and deductions. For further information visit our website or call Adviser Services

18 Russell iq Super How to do a rollover Select account details then combine your super Enter the ABN, USI or the first few letters of the fund name and press search 17

19 Transacting on client accounts Select the relevant fund Select whole balance or enter a dollar figure in the partial transfer amount. Please note that the rollover will be complete in 3 5 business days typically so it is important to have replacement insurance in place before doing a whole balance. 18 For further information visit our website or call Adviser Services

20 Russell iq Super How to nominate a beneficiary Select account details then nominate beneficiaries. If a binding beneficiary is required a form will be generated. 19

21 Notes Notes 20 For further information visit our website or call Adviser Services

22 Russell iq Super Notes 21

23 Notes 22 For further information visit our website or call Adviser Services

24 Helpline MONDAY TO FRIDAY, 9AM 5PM (AEST) Website: Mail Locked Bag A4094 SYDNEY SOUTH NSW 1235 Issued by Total Risk Management Pty Ltd ABN , AFSL ( TRM ) the trustee of the Russell SuperSolution Master Trust ABN Any potential investor should consider the latest Product Disclosure Statement ( PDS ) in deciding whether to acquire, or to continue to hold, an investment in any Russell product. The PDSs can be obtained by visiting TRM is part of Russell Investments ( Russell ). Russell or its associates, officers or employees may have interests in the financial products referred to in this information by acting in various roles including broker or adviser, and may receive fees, brokerage or commissions for acting in these capacities. In addition, Russell or its associates, officers or employees may buy or sell the financial products as principal or agent. You may contact Russell on (02) The examples used in this presentation are based on hypothetical assumptions and have been included for illustrative purposes only. They should not be relied upon for the purpose of making an investment decision. Past performance is not an indication of future performance. Copyright 2014 Russell Investments Limited R_P_iQ_Super_Guide_Adviser_V1F_1506 MKT/4669/0/0512

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