In the framework of the Lifelong Learning Programme LEONARDO DA VINCI Mobility. People in the labor market - PLM. CàdizMovilidad

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1 In the framework of the Lifelong Learning Programme LEONARDO DA VINCI Mobility People in the labor market - PLM CàdizMovilidad

2 The team of the Associazione Art. Cult. A Rocca and Eprojectconsult International department, in cooperation with the Istituto de fomento, empleo y formacion del ayuntamento de Cadiz took the role of intermediary partner for the group of people from Spain, Cadiz, in the frame of Lifelong Learning Programme Leonardo da Vinci. During the project named CàdizMovilidad we hosted four selected participants, which had four different subjects of the placement: hotel management, tourism, marketing research and graphic design.

3 Duration, Dates, Participants The duration of the project was ten (10) weeks. The participants had mobility from 2 nd of April to the 9 th of June Names of participants: 1. BOCANEGRA AGUADO, JOSÉ RAMÓN 2. LANZAROTE CASTRO, TAMARA 3. SOTO TRUJILLO, FERNANDO 4. IGNACIO GUTIÉRREZ TORREJÓN

4 Preparation of the mobility project In order to make a cooperation between both organizations more effective, to guarantee the best quality of the project and to satisfy participant s expectations and needs, we have elaborated the program of the visit together. We have exchanged s in order to discuss the aims of the project, to elaborate the plan of activities, to explain all the doubts and to answer to all the questions. In process of candidate selection, we made CV selection, in order to acknowledge the candidate willingness, motivation and expectations of the future training practice abroad, leading to the right placement finding for the each participant.

5 Arrival of the participants The participants arrived in Catania Airport on the 2 nd of April They were using the public transport to reach Milazzo city. After that, all the participants had the transfer from the train station of Milazzo to their accommodation in the city center of Milazzo provided by the A Rocca organization. The next day they had an informative welcome meeting, designed to give the participants useful information they require during their stay in Sicily. Firstly, they had the introduction to the program in general. The tutor informed the trainees about the organization and described the work activities, obligations and tasks they will be involved in during the project. Next, they were provided with the plan of the city and were acquainted with all the hospitalities of Milazzo and nearest cities. Finally, our team used Mandala method as an assessment tool for understanding the expectations of the participants in more informal and creative way then usually. Next informative session was dedicated to the cultural aspects of their life in Sicily: the work style in Italy, rules to follow, behavior and other information was explained to the participants. The Help me card with useful numbers and phrases in Italian, and the leaflet about all the useful information they may need (address, rules, tips, etc) during their stay were distributed. After followed the individual introduction to the hosting organizations - each attendant was brought by the staff of A Rocca to the assigned hosting placement.

6 Accommodation of the participants Participants of the project were accommodated in the house in the city of Milazzo. Milazzo is the peninsula of land that extends from the Sicilian coastline towards the Aeolian Islands. It is one of the most important cities of Sicily and is the third-largest city in the province of Messina. It distinguishes itself for its nightlife, its beaches and its touristic port, due to its strategic location for maritime traffic to the Aeolian Islands, Messina, and Palermo. The flats for participants were fully equipped (including kitchenware, washing machine, bed covers etc.) and well located in the city center. The all four persons stayed in house situated in the center of Milazzo in Via Brigiani (Messina).

7 Placement Details For each participant the subject of the placement was in different field. The interns had the opportunity to learn whatever is needed for their own professional careers. The placements were located in various relative enterprises in the city of Milazzo, Barcellona Pozza di Gotta and the neighbor locations. The participants for the whole duration of the placement had a tutor (contact person inside the hosting organization) who assisted them in case of necessity and kept the contact with A Rocca staff. The students had an opportunity to work in the following companies: Jalari Cultural Association (Via TCP Arcodaci 48 c/o Eprojectconsult, Barcellona Pozzo di Gotto) Associazione Culturale Etnografica Ambientale Jalari is the professional organization, which promotes the local culture.,,jalari" organises annual events like The film festival Jalari in Corto, an annual gathering of Artistic Expression atmospheres... Music... Art in the street (EspressivaMente) and many other concerts, fairs and exhibitions. Jalari Cultural Association offered the training experience focusing on social and entertaining activities with foreign people, mainly immigrants. Methodologies focused on facilitating their daily life and their integration in the society. Associazione Artistica Culturale A Rocca Eprojectconsult International department (Via TCP Arcodaci 48, Barcellona Pozzo di Gotto)

8 EprojectConsult is a professional organization that deals with education, training and European culture. EprojectConsult is specialized in the preparation and in the implementation of national and international projects. EPC works as a hosting partner and participant for EU programmes, for example Leonardo Da Vinci Mobility and Youth In Action, this means they create and organize European projects that are approved and funded by the European Union. Participant who worked in Eprojectconsult office was involved in the creation of the company logo, in the translation of the company website and took care of website updating. He also was assisting in the implementation of the various projects. Hotel Cassisi (Via Cassisi Milazzo (Messina)) Cassisi Hotel is located in the center of Milazzo, just a few steps from the port of Milazzo. It is a hight class (four star) hotel with the simple elegance, the central location and the convenience of proximity to the commercial port and the tourist port. The rooms of the Hotel Cassisi Milazzo are furnished with great attention to detail and are fully equipped. The hotel offers accomodation in furnished and fully equipped rooms, conference and meeting premises, and other necessary services for their customers. The offered internship was with the focus on the extensive understanding of the hospitality services in the hotel. The participant had a possibility to see and participate in day-to-day management of a hotel different hotel management processes starting from the room service ending with the reception welcoming. Non- profit Association Il Giglio (C/da Baronia, Capo Milazzo Milazzo)

9 Association Il Giglio was established on 30 th of April 30, 2003 with the purpose to carry out socially useful activities with special attention to children and all those who are in a state of economic and social difficulties. Gigliopoli is located is the area of Capo Milazzo which is significantly important for its natural, scenic and geomorphological reserves, and for its excellent state of preservation of the environment. Among the main objectives, Gigliopoli aims to reach people through an educational project focused on ecologically, socially sustainable development, and the promotion of the dynamic interaction between man and the environment in an effort to help «our children» to grow. The internship was in the field of culture and social sciences, with the focus on the realization of the cultural activities and projects. More specifically the placements for each participant and knowledge, skills and competences acquired: 1. JOSÉ RAMÓN BOCANEGRA AGUADO: Non- profit Association Il Giglio, working hours (4 hours per day) from Tuesday till Saturday; 9:00 13:00. Tutor: Vincenzo Scaffidi.

10 The participant gained experience in: - The planning and implementation of different activities in the park; - Day-to- day visitor receiving; - Participating in social, environmental and cultural project implementation; - Summer camp activities planning; - Work with the children; - Team and individual work; 2. TAMARA LANZAROTE CASTRO: Cassisi Hotel, working hours (4/5 hours per day), working time and days were managed and based on the weekly activities necessary in the hotel.

11 The participant gained experience in: - Hotel services, including front-of-house (reception, concierge, reservations); - Food and beverage operations, and housekeeping; - Planning and organising accommodation, catering and other hotel services; - Meeting and greeting customers; - Dealing with customer complaints and comments; - Addressing problems and troubleshooting;

12 3. FERNANDO SOTO TRUJILLO: Cultural Association Jalari, working hours (4 hours per day) from Tuesday till Saturday; 9:00 13:00. The participant gained experience in: - Assisting the secretary in order to welcome groups and to provide general information at the front office of the park museum Jalari; - Tourism and contact with tour operators; - Translation of the website; - Marketing research. 4. IGNACIO GUTIÉRREZ TORREJÓN: Artistical Association A Rocca / Eprojectconsult International department, working hours (3,5 hours per day) from Monday till Friday 9:30 13:00; The participant gained experience in: - The creation of the company logo, image and web-page; - Website updating and blogging;

13 - Social media marketing; - The public relation activities of the international office; - Working in the team and individual work.

14 Evaluation of the project The evaluation of the project is excellent. Employees of the A Rocca Association and persons involved in this project hope it was an enriched and useful experience for all the participants. The monitoring team did its best in order to satisfy the expectations of each participant and to ensure the communication with the sending organization at each stage of the project. In order to reach this, there were 3 days of the evaluation - one after the first week, second after 10 days and the other at the final day of internship. Additionally, in each training place, the participants had regular meetings with the mentor and the weekly meeting with the tutor from Artistical Association A Rocca, so that timely identify any difficulties which the intern or enterprise may face in the every day cooperation. The first monitoring session was held on 12 th of April 2013 when the participants received the questionnaires for filling in. In addition, they had an open debates and the first impression sharing about the first experience in the companies. We solved problems, uncertainties and questions of each participant all together, in order to ensure the smooth process of runing training programm. The next Intermediary monitoring session was organized on 3 rd of May 2013, when the participants recieved the questionnaires, had an poosibility to open the debates and give comments about their experience. Where neccessary the problem solving was provided. In the last -final monitoring session the participants filled in the questionnaires and shared their experience, opinions and suggestions about their training time in the companies. At the end of the project, participants received A Rocca placement certificate and EUROPASS. Participants had chance to see the way of working in Sicily. Certainly, they had an opportunity to get to know a lot of useful information about the functioning of Sicilian enterprises related to project management, tourism, teaching and arts. They also could compare all the similarities and differences of these enterprises of Sicilian and Spain. Participants gained

15 professionally experience in their sector, so that they will be able in the future to deal with the social sciences, design and art, cultural and public relations, marketing research as professionals with inestimable experience acquired. All participants gained worthy experience in teamwork, cooperation with colleagues and individual work according to the individual skills of the each candidate.

16 Conclusion Our monitoring team did its best in order to satisfy the expectations of each participants. We were always ready to offer help, advices and solve any doubts; since our office had guaranteed a 24- hour availability, in any case they needed some assistance. Consequently, the participants seemed to be satisfied with this project. According to their opinion, it was an interesting and useful experience. We hope they found inspiration and got new ideas about how to deal with their future career in their country. We are satisfied because due to the participation in the programme, the participants could enrich their professional experience. Moreover, participants had opportunity to explore new horizons by fully integrating in Sicilian culture and meeting many new friends from Italy and from the other parts of world. In addition, all the group of participants had become good friends, is still meeting each other and exchanging their experiences after the project. They were acquainted with the Italian culture, language and all hospitalities of island. Finally yet importantly, during the leisure time our participants were exploring the beauty of Sicily by visiting such places as Taormina, Tindari, Catania and other cities and towns in the island of Sicily. Our team is extremely satisfied with the participant s involvement in the project and personal interest of each person entailed. We hope we can continue our successful cooperation with Istituto de fomento, empleo y formacion del ayuntamento de Cadiz. 1 st of July 2013, Barcellona Pozzo di Gotto Antonino Pietrini Director

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