The Forrester Wave : Private Cloud Solutions In China, Q1 2015

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "The Forrester Wave : Private Cloud Solutions In China, Q1 2015"

Transcription

1 For: Infrastructure & Operations Professionals The Forrester Wave : Private Cloud Solutions In China, Q by Charlie Dai and Frank Liu, January 23, 2015 Key Takeaways HP And VMware Lead Among Multinationals; Huawei Leads Among Local Vendors Forrester s research uncovered a market in which HP and VMware lead the pack. Citrix, Huawei Technologies, IBM, and Microsoft offer competitive options. 99Cloud, Bingosoft, and Yonyou are making progress in the market. The Private Cloud Market In China Is Growing As I&O Professionals Seek Agility The private cloud market in China is growing because more infrastructure and operations (I&O) professionals see private cloud solutions as a way to address their top challenges. I&O pros increasingly trust private cloud solution providers to act as strategic partners, advising them on difficult decisions regarding efficiency and agility. The User Experience Is The Key Differentiator In The Private Cloud Market As legacy technology becomes outdated and loses its effectiveness, the user experience will dictate which providers lead the pack. Vendors that can provide an outstanding experience across cloud management, service management, and automation capabilities will position themselves to successfully deliver agility and effectiveness to their customers. Access The Wave Model For Deeper Insight Use the detailed Forrester Wave model to view every piece of data used to score participating vendors and create a custom vendor shortlist. Access the report online and download the Excel tool using the link in the right-hand column under Tools & Templates. Alter Forrester s weightings to tailor the Forrester Wave model to your specifications. Forrester Research, Inc., 60 Acorn Park Drive, Cambridge, MA USA Tel: Fax:

2 January 23, 2015 The Forrester Wave : Private Cloud Solutions In China, Q The Nine Providers That Matter Most And How They Stack Up by Charlie Dai and Frank Liu with Alex Cullen, Michael Barnes, Lauren E. Nelson, Dave Bartoletti, and Di Jin Why Read This Report In Forrester s 24-criteria evaluation of emerging private cloud solution vendors in China, we identified the nine most significant software providers 99Cloud, Bingosoft, Citrix, HP, Huawei Technologies, IBM, Microsoft, VMware, and Yonyou in the category and researched, analyzed, and scored them. This report details our findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help enterprise architecture and infrastructure and operations professionals select the right partner for their private cloud solutions. Table Of Contents Adoption Of Private Cloud Solutions Is Gaining Momentum In China Competition Is Increasing Among Global And Local Players Private Cloud Solutions In China: Evaluation Overview Private Cloud Solution Evaluation Criteria Breakdown Vendor Inclusion Criteria Global Vendors Lead In China, But Local Players Are Gaining Ground Vendor Profiles Leaders: HP Extends Its Global Leadership In China, Followed By VMware Notes & Resources Forrester conducted product evaluations in September 2014 and interviewed nine vendors of private cloud solutions: 99Cloud, Bingosoft, Citrix, HP, Huawei Technologies, IBM, Microsoft, VMware, and Yonyou. Related Research Documents Vendor Landscape: Private Cloud Software December 5, 2014 The Dynamics Of China s Private Cloud Market October 24, 2014 The Forrester Wave : Private Cloud Solutions, Q November 25, 2013 Strong Performers: Huawei Is The Only Local Vendor That Competes With MNCs Contenders: 99Cloud, Bingosoft, And Yonyou Are Making Substantial Progress 10 Supplemental Material 2015, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change. Forrester, Technographics, Forrester Wave, RoleView, TechRadar, and Total Economic Impact are trademarks of Forrester Research, Inc. All other trademarks are the property of their respective companies. To purchase reprints of this document, please For additional information, go to

3 The Forrester Wave : Private Cloud Solutions In China, Q Adoption Of Private Cloud Solutions Is Gaining Momentum In China China has entered the age of the customer, and Chinese firms require more efficient and agile IT services to improve customer engagement and time-to-value. As business growth slows and digital disrupters enter the market, I&O professionals at various organizations are looking to private clouds to transform existing data centers and enable digital transformation of the business. But private clouds are not simply virtualized data centers. In Forrester s view, private cloud must include advanced virtualization, standardization and automation, self-service access, and resource usage tracking and monitoring. 1 According to Forrester s Business Technographics Global Priorities And Journey Survey, 2014, 51% of business and technology decision-makers in China plan to adopt private cloud as part of their cloud computing strategy (see Figure 1). Chinese firms primarily use private cloud to support the digital transformation of traditional businesses, where the need to respond faster to customers and provide them with innovative new products and services has never been so critical. 2 As this market is gaining momentum, this report focuses on the current state of private cloud solutions in China market. Figure 1 Chinese Organizations Tend To Choose Private Cloud As Their Future Cloud Direction Which types of cloud computing do you plan to adopt or increase your adoption of in the next 12 months? 51% 47% 38% Private cloud Public cloud Hosted cloud Base: 1,057 Chinese business and technology decision-makers (multiple responses accepted) Note: Not all responses are shown. Source: Forrester s Business Technographics Global Priorities And Journey Survey, Source: Forrester Research, Inc. Unauthorized reproduction or distribution prohibited.

4 The Forrester Wave : Private Cloud Solutions In China, Q Competition Is Increasing Among Global And Local Players Chinese organizations are adopting private cloud in three primary areas: to transform legacy business infrastructure to better support business agility; to enable new digital business; or to modernize technology management systems, improve operational efficiency, and shorten the time-to-market of products and services. In the age of the customer, companies in industries like telecommunications, banking and financial services, and traditional retail that are being affected or even disrupted by the shift in behavior of customers in China are proactively evaluating and adopting private cloud solutions. Global vendors continue to lead the Chinese market, but local players are making progress. But all vendors face challenges, including: Global vendors are taking the lead, but localization takes time. Major global vendors like HP, IBM, and Microsoft have been present in China for decades and have strong experience in serving Chinese organizations. But although they are taking the lead in the private cloud solution market, most of them still focus on traditional products such as hardware and foundational virtualization software. Most multinational companies (MNCs) simply apply their global strategy directly to the Chinese market and lack localization strategies from the product, solution, and pricing perspectives. For example, the websites of some foreign providers of private cloud solutions have no Chinese-language introductory text; others lack a dedicated management team to run their private cloud solution business in China. Local vendors of various sizes focus on delivering unique value. Forrester sees large and small companies alike even startups providing private cloud solutions to the Chinese market. Bingosoft and 99Cloud are relatively small companies that provide Chinese customers with flexible services such as long-term on-site consulting and maintenance services and functional optimization of its private cloud solutions based on customer requirements. Huawei s private cloud solutions have performed relatively well; this can be attributed to the ongoing substantial investments that the firm has been making in its enterprise business since March Private Cloud Solutions In China: Evaluation Overview To assess the state of the private cloud solution market in China and see how the vendors stack up against each other, Forrester evaluated the strengths and weaknesses of top private cloud vendors. Private Cloud Solution Evaluation Criteria Breakdown After examining past research, user need assessments, and vendor and expert interviews, we developed a comprehensive set of evaluation criteria. We evaluated vendors against 24 criteria, which we grouped into three high-level buckets:

5 The Forrester Wave : Private Cloud Solutions In China, Q Current offering. Each vendor s position on the vertical axis of the Forrester Wave graphic indicates the strength of its current product offering. The key current offering criteria are cloud management and self-service access, service management and creation, automation capabilities, heterogeneity, contract terms and support, and cost. Combined, these criteria provide a detailed look at the current usability, customization options, ability to handle complex configurations, speed, certifications, out-of-the box security features, and consumability. Forrester used a combination of vendor evaluation responses, documentation, demos, pricing scenarios, and customer references to complete this section. Strategy. A vendor s position on the horizontal axis indicates the strength of its go-to-market strategy. Forrester evaluates strategy with planned enhancements, strategic vision, third-party ecosystem, partnerships, and customer experience. Forrester used a combination of vendor evaluation responses, documentation, vendor strategy briefings and strategy survey responses, demos, and customer references to complete this section. Market presence. The size of the vendor s bubble on the chart indicates its market presence in China. Forrester evaluates market size via installed base and revenue. Forrester used vendor evaluation responses, publicly available financial statements and documentation, and vendor strategy responses to complete this section. Vendor Inclusion Criteria Forrester included nine vendors in the assessment: 99Cloud, Bingosoft, Citrix, HP, Huawei Technologies, IBM, Microsoft, VMware, and Yonyou. Each of these vendors sells a software-only solution that allows complete automation and management of the cloud infrastructure provisioning process. In addition, these vendors all offer the following capabilities in China: A self-service portal and role-based access. This software presents an interface for different authenticated end users via role-based access controls to select options for deployment. It must have unique policy controls per tenant and user role and the ability to present unique catalogs per user or group. In most cases, this portal uses a web interface, but it may also be accessible in other ways, such as through a mobile client or command-line interface (CLI). Infrastructure provisioning capabilities. All private cloud solutions must be able to automatically provision infrastructure resources by connecting to element orchestration and monitoring tools or supplying their own orchestration capabilities within the suite. Management capabilities. Private cloud software solutions must include resource, user, and service management capabilities such that administrators can dictate what services and resources are available for request by user/role and manage all deployed services/resources within the cloud environment.

6 The Forrester Wave : Private Cloud Solutions In China, Q Monitoring and tracking of resources. System usage reports must be available through the portal to show basic utilization and tracking of infrastructure resources. Private clouds must track the use of virtual resources so that central accounting can be used to either: 1) chargeback for their consumption, or (as we have found most enterprises prefer today) 2) showback, which is to report on this consumption, or 3) prices available at time of request/purchase. API-based. The software solutions for private cloud must provide a unified application programming interface (API) for third-party product integration and programmatic control. As the most common users of private clouds are developers, it s often their preference to request resources and subsequently control those resources via CLI. This also allows for greater end user customization and feature enhancement. Generally available by December 1, Most of the solutions and all the features described in this evaluation had to be available prior to December 1, Any features added after this date were not considered in this evaluation. Operational in China. All vendors, both local and global, needed to have business operations in China. Global Vendors Lead In China, But Local Players Are Gaining Ground The evaluation uncovered a market in which (see Figure 2): HP and VMware lead the pack. HP and VMware tied for the top current offering. HP also had the best strategy, followed by VMware. These two vendors stand out from the crowd by providing an easy-to-navigate interface for administrators and end users alike. Both have clean strategies for bringing their private cloud solutions from the global marketplace into China. For example, HP launched the Helion project to bundle its private cloud solutions and provide a clean road map to customers. VMware focuses on helping Chinese organizations create a private cloud road map, from basic virtualization to the top private cloud management platform. Citrix, Huawei, IBM, and Microsoft offer competitive options. These four vendors did well in many of the major criteria, but not as consistently as the Leaders. Citrix, IBM, and Microsoft lack a private cloud strategy, especially for the Chinese market. For example, Microsoft and IBM have invested significant resources into their public cloud (Azure) and hosted private cloud (Cloud Managed Services [CMS]) offerings, respectively, in China in order to build a partner ecosystem for business operations. Huawei leverages its existing product portfolios to tie together a wealth of capabilities, and customers that already use its products often benefit from discounts.

7 The Forrester Wave : Private Cloud Solutions In China, Q Cloud, Bingosoft, and Yonyou are still ramping up. These vendors are all local and have less experience in the Chinese private cloud market; for example, 99Cloud was established in But they do have a clear sales strategy, including meeting specific customer requirements and working with customers to integrate private cloud into their existing platform at a lower total cost. This evaluation of the private cloud market in China is intended to be a starting point only (see Figure 3). We encourage clients to view detailed product evaluations and adapt criteria weightings to fit their individual needs through the Forrester Wave Excel-based vendor comparison tool. Figure 2 Evaluated Vendors: Product Information And Selection Criteria Vendor 99Cloud Bingosoft Citrix Systems HP Huawei IBM Microsoft VMware Yonyou Product evaluated 99Cloud Animbus BingoCloud 5.5 Citrix CloudPlatform Citrix CloudPortal Business Manager 2.0 HP Helion CloudSystem Enterprise Suite Huawei FusionCloud 3.1 Huawei FusionManager 3.1 IBM Service Delivery Manager v7.2.4 Windows Server 2012 System Center 2012 SP1 vcloud Suite featuring VMware vrealize Operations VMware vrealize Automation Yonyou UAP v2.1 Vendor selection criteria Version release date December 2013 October 2014 March 2014 May 2014 May 2014 August 2014 December 2012 January 2013 October 2014 October 2014 May 2014 Selected private cloud solutions must be generally available on December 1, Selected vendors must have local business operations in China as well as global business operations. Selected global vendors should not have been screened out of the evaluation process for the November 25, 2013 The Forrester Wave: Private Cloud Solutions, Q Forrester report. Forrester clients must frequently ask about and mention selected vendors in inquires and projects. Source: Forrester Research, Inc. Unauthorized reproduction or distribution prohibited.

8 The Forrester Wave : Private Cloud Solutions In China, Q Figure 3 Forrester Wave : Private Cloud Solutions In China, Q1 15 Strong Risky Strong Bets Contenders Performers Leaders Current offering 99Cloud IBM Citrix VMware Bingosoft Yonyou Microsoft Huawei Technologies HP Go to Forrester.com to download the Forrester Wave tool for more detailed product evaluations, feature comparisons, and customizable rankings. Market presence Weak Weak Strategy Strong Source: Forrester Research, Inc. Unauthorized reproduction or distribution prohibited.

9 The Forrester Wave : Private Cloud Solutions In China, Q Figure 3 Forrester Wave : Private Cloud Solutions In China, Q1 15 (Cont.) Forrester s weighting 99Cloud Bingosoft Citrix HP Huawei Technologies IBM Microsoft VMware Yonyou CURRENT OFFERING Cloud management and self-service access Service management and creation Automation capabilities Heterogeneity Contract terms and support Cost STRATEGY Planned enhancements Strategic vision Third-party ecosystem Partnerships Customer experience MARKET PRESENCE Installed base Revenue 50% 40% 20% 20% 10% 10% 0% 50% 20% 30% 15% 15% 20% 0% 80% 20% Source: Forrester Research, Inc. Unauthorized reproduction or distribution prohibited. Vendor Profiles Leaders: HP Extends Its Global Leadership In China, Followed By VMware HP. HP leads for its high level of competence across all major criteria. HP is consolidating its cloud portfolio as part of its Helion strategy and also provides the HP Helion CloudSystem and HP Helion OpenStack private cloud infrastructure-as-a-service solutions. Helion OpenStack targets startups, while Helion CloudSystem targets enterprises. While these two solutions are based on different versions of OpenStack, HP plans to unify them in the first half of The acquisition of Eucalyptus System will help HP get the talent and tooling it needs to further improve its private cloud capabilities. 3 The vendor has established a clear product road map to leverage its global strategy in the Chinese market. It also has a strong executive team working with local partners to provide services to Chinese customers.

10 The Forrester Wave : Private Cloud Solutions In China, Q VMware. VMware s strength also lies in its solid current offerings, but it lags HP in terms of a China-specific strategy. After VMware s vrealize suite became generally available, the vendor combined multiple products into the Enterprise version of its vcloud Suite, including vcloud Director, vrealize Automation, vfabric Application Director, vrealize Operations, vcenter Site Recovery Manager, vcloud Networking and Security, vcloud Connector, and vsphere Enterprise Plus. The strengths of vcloud Suite include the user interface as well as service management and creation. VMware has a huge customer base for its virtualization software in China, but few of them use the entire vcloud suite. VMware hopes to provide Chinese firms with a blueprint for private cloud. It has divided Chinese organizations into three categories: those kicking off a private cloud project, those paying attention to private cloud, and those with no private cloud plans. VMware offers different products to each category. Strong Performers: Huawei Is The Only Local Vendor That Competes With MNCs Citrix. The strengths of Citrix s CloudPlatform and CloudPortal Business Manager include their developer and end user interfaces, role-based administration, and governance and usage incentives. However, they lack service management and creation functions. The solution is based on Apache CloudStack, which a large number of early adopters in China have evaluated and adopted. Citrix targets firms in the telecommunications, financial services, and public sector verticals; Citrix CloudPlatform and CloudPortal Business Manager support both new and traditional cloud-native applications good news for large Chinese organizations with legacy applications for different businesses. In fact, many of Citrix s Chinese customers that initially used the free CloudStack ended up purchasing Citrix CloudPlatform in order to gain scale-out capability and business continuity for their private cloud environments. Huawei. The only local vendor that rated as a Strong Performer area in our evaluation, Huawei has strong capabilities in role-based administration and governance, template building, and automation in addition to its price advantages. As a gold member of the OpenStack Foundation, Huawei also focuses on contributions to the OpenStack community. Huawei will launch a new version in 2015 to enhance functions such as hybrid cloud enablement. The vendor has a strong strategy around FusionCloud for a distributed cloud data center with its OpenStackbased private cloud solutions. In addition, Huawei is based in China and has very strong market presence there. IBM. With fine capabilities in administrator interface usability, resource monitoring, and performance monitoring and management, IBM also provides the best contract flexibility. Rather than introducing a private cloud software solution to the Chinese market, IBM will introduce a holistic cloud computing concept focusing on the public cloud market with its CMS offering and hosted private cloud with its SoftLayer solutions. All that IBM still lacks in China is market presence.

11 The Forrester Wave : Private Cloud Solutions In China, Q Microsoft. Microsoft stands out for the usability of its administrator interface, access and control options, and hybrid cloud enablement to leverage its Azure service. Microsoft Azure is the only global public cloud solution provider that has officially announced commercial operations in China; however, it lacks private cloud market presence and its strategy is not clear. Forrester believes that the dominant installed base of Windows Server in China will put Microsoft in a good position to help Chinese customers with hybrid cloud adoption, as long as it can effectively expand and enable partners with customized solutions. Contenders: 99Cloud, Bingosoft, And Yonyou Are Making Substantial Progress 99Cloud. As a startup, 99Cloud develops private cloud solutions based on OpenStack. It is one of the supporting organizations of the OpenStack Foundation and has been an early and important local contributor to OpenStack in China. 99Cloud s Animbus Private Cloud Suite consists of the Animbus Cloud Controller Appliance, Animbus Cloud-In-A-Box Hyper- Converged Appliance, Animbus Private Cloud, and Animbus Virtual-IDC. 99Cloud s strengths include role-based administration and governance and competitive pricing. The other capabilities of its current offerings are relatively weak, and its strategy is less competitive than other vendors. Bingosoft. Founded in 2003, Bingosoft launched its BingoCloud platform in 2010 on Intel x86 architecture. Notable features of its private cloud solutions include integration and full API compatibility with Amazon Web Services; strengths include usage incentives and resource provisioning and management. Bingosoft began as a traditional systems integrator, and many of its private cloud users are legacy customers that have tried to develop a private cloud strategy in recent years. Bingosoft is familiar with these customers requirements and provides flexible support to integrate private cloud solutions into existing platforms. Yonyou. A traditional enterprise management software vendor, Yonyou currently offers the Unified Application Platform (UAP) cloud suite, including UAP Cloud Management Platform and UAP Soma Platform. It provides data processing and business intelligence applications based on UAP. Yonyou focuses on delivering a platform to help customers transform their existing application architecture, which is important if they are to take their mission-critical enterprise software on a private cloud journey. Supplemental Material Online Resource The online version of Figure 3 is an Excel-based vendor comparison tool that provides detailed product evaluations and customizable rankings.

12 The Forrester Wave : Private Cloud Solutions In China, Q Data Sources Used In This Forrester Wave Forrester used a combination of five data sources to assess the strengths and weaknesses of each solution: Vendor surveys. Forrester surveyed vendors on their capabilities as they relate to the evaluation criteria. Once we analyzed the completed vendor surveys, we conducted vendor calls where necessary to gather details of vendor qualifications. Product demos. We asked vendors to conduct demonstrations of their product s functionality. We used findings from these product demos to validate details of each vendor s product capabilities. Strategy briefings. Forrester allotted each vendor 1 hour to present and discuss its cloud and product strategy. Vendors were not given strict guidelines on how to spend this time. Strategy survey. To ensure that the same core information was collected from each vendor, vendors also had to complete a 10-question strategy survey. Customer reference calls. To validate product and vendor qualifications, Forrester also conducted reference calls with three of each vendor s current customers. The Forrester Wave Methodology We conduct primary research to develop a list of vendors that meet our criteria to be evaluated in this market. From that initial pool of vendors, we then narrow our final list. We choose these vendors based on: 1) product fit; 2) customer success; and 3) Forrester client demand. We eliminate vendors that have limited customer references and products that don t fit the scope of our evaluation. After examining past research, user need assessments, and vendor and expert interviews, we develop the initial evaluation criteria. To evaluate the vendors and their products against our set of criteria, we gather details of product qualifications through a combination of lab evaluations, questionnaires, demos, and/or discussions with client references. We send evaluations to the vendors for their review, and we adjust the evaluations to provide the most accurate view of vendor offerings and strategies. We set default weightings to reflect our analysis of the needs of large user companies and/or other scenarios as outlined in the Forrester Wave document and then score the vendors based on a clearly defined scale. These default weightings are intended only as a starting point, and we encourage readers to adapt the weightings to fit their individual needs through the Excel-based tool. The final scores generate the graphical depiction of the market based on current offering, strategy, and market presence. Forrester intends to update vendor evaluations regularly as product

13 The Forrester Wave : Private Cloud Solutions In China, Q capabilities and vendor strategies evolve. For more information on the methodology that every Forrester Wave follows, go to Integrity Policy All of Forrester s research, including Waves, is conducted according to our Integrity Policy. For more information, go to Endnotes 1 Infrastructure and operations (I&O) professionals in China face a difficult task: optimizing their firm s infrastructure to support business transformation in the age of the customer. I&O pros must realize that virtualization is different from private cloud. While Chinese organizations have reaped benefits such as improved IT infrastructure consolidation from virtualization, they can now take the next step and use private cloud to adapt technology in real time, share infrastructure resources across business units and developers, and reduce operational costs. Chinese companies planning their own private cloud first need to better understand the currently available vendor solutions and benchmarks. See the October 24, 2014, The Dynamics Of China s Private Cloud Market report. 2 This report describes the drivers shaping the market and analyzes the capabilities and go-to-market approaches of nearly 20 private cloud vendors serving Chinese enterprises. See the October 24, 2014, The Dynamics Of China s Private Cloud Market report. 3 At face value, HP s acquisition of Eucalyptus appears to be a second-guessing of HP s OpenStack commitment, but we think that this interpretation misses the mark. Instead, HP is acquiring Eucalyptus for the hybrid cloud and open source skills and commitment of its leadership and developers. The more relevant question for I&O professionals is: At what cost? See the September 16, 2014, Quick Take: HP Acquires Eucalyptus Systems report.

14 About Forrester A global research and advisory firm, Forrester inspires leaders, informs better decisions, and helps the world s top companies turn the complexity of change into business advantage. Our researchbased insight and objective advice enable IT professionals to lead more successfully within IT and extend their impact beyond the traditional IT organization. Tailored to your individual role, our resources allow you to focus on important business issues margin, speed, growth first, technology second. for more information To find out how Forrester Research can help you be successful every day, please contact the office nearest you, or visit us at For a complete list of worldwide locations, visit Client support For information on hard-copy or electronic reprints, please contact Client Support at , , or We offer quantity discounts and special pricing for academic and nonprofit institutions. Forrester Focuses On Infrastructure & Operations Professionals You are responsible for identifying and justifying which technologies and process changes will help you transform and industrialize your company s infrastructure and create a more productive, resilient, and effective IT organization. Forrester s subject-matter expertise and deep understanding of your role will help you create forward-thinking strategies; weigh opportunity against risk; justify decisions; and optimize your individual, team, and corporate performance. «Ian Oliver, client persona representing Infrastructure & Operations Professionals Forrester Research (Nasdaq: FORR) is a global research and advisory firm serving professionals in 13 key roles across three distinct client segments. Our clients face progressively complex business and technology decisions every day. To help them understand, strategize, and act upon opportunities brought by change, Forrester provides proprietary research, consumer and business data, custom consulting, events and online communities, and peer-to-peer executive programs. We guide leaders in business technology, marketing and strategy, and the technology industry through independent fact-based insight, ensuring their business success today and tomorrow

The Forrester Wave : Application Release Automation, Q2 2015

The Forrester Wave : Application Release Automation, Q2 2015 For: Infrastructure & Operations Professionals The Forrester Wave : Application Release Automation, Q2 2015 by Amy DeMartine and Kurt Bittner, April 14, 2015 Key Takeaways I&O Pros Are Turning Toward Release

More information

The Forrester Wave : Digital Agencies In China Strategy And Execution, Q1 2015

The Forrester Wave : Digital Agencies In China Strategy And Execution, Q1 2015 For: Marketing Leadership Professionals The Forrester Wave : Digital Agencies In China Strategy And Execution, Q1 2015 by Xiaofeng Wang, January 27, 2015 Key Takeaways OgilvyOne, Isobar, And Razorfish

More information

The Forrester Wave : Loyalty Program Service Providers, Q4 2013

The Forrester Wave : Loyalty Program Service Providers, Q4 2013 For: Customer Insights Professionals The Forrester Wave : Loyalty Program Service Providers, Q4 2013 by Emily Collins, October 30, 2013 Key Takeaways Loyalty Service Providers Don t Just Support Points

More information

The Forrester Wave : Traditional Disaster Recovery Service Providers, Q1 2014

The Forrester Wave : Traditional Disaster Recovery Service Providers, Q1 2014 For: Infrastructure & Operations Professionals The Forrester Wave : Traditional Disaster Recovery Service Providers, Q1 2014 by Rachel A. Dines, January 17, 2014 Key Takeaways Firms Look To Outsourced

More information

The Forrester Wave : Enterprise Backup And Recovery Software, Q2 2013

The Forrester Wave : Enterprise Backup And Recovery Software, Q2 2013 For: Infrastructure & Operations Professionals The Forrester Wave : Enterprise Backup And Recovery Software, Q2 2013 by Rachel A. Dines, June 28, 2013 KEY TAKEAWAYS Plagued By Age-Old Backup And Recovery

More information

The Forrester Wave : Bid Management Software Providers, Q4 2012

The Forrester Wave : Bid Management Software Providers, Q4 2012 FOR: Interactive Marketing Professionals The Forrester Wave : Bid Management Software Providers, Q4 2012 by shar VanBoskirk, november 16, 2012 Key TaKeaWays software solutions exist To help scale paid

More information

The Forrester Wave : Application Security, Q4 2014

The Forrester Wave : Application Security, Q4 2014 For: Security & Risk Professionals The Forrester Wave : Application Security, Q4 2014 by Tyler Shields, December 23,2014 Key Takeaways HP, IBM, Veracode, WhiteHat, Contrast Security, Quotium, And Checkmarx

More information

The Forrester Wave : Room-Based Videoconferencing, Q3 2012

The Forrester Wave : Room-Based Videoconferencing, Q3 2012 FOR: CIOs The Forrester Wave : Room-Based Videoconferencing, Q3 2012 by Philipp Karcher, August 21, 2012 Key TaKeaWays Videoconferencing Lets Firms Cut Travel and improve everyday Meetings In a work culture

More information

Cloud Without Limits: How To Deliver Hybrid Cloud With Agility, Governance, And Choice

Cloud Without Limits: How To Deliver Hybrid Cloud With Agility, Governance, And Choice A Custom Technology Adoption Profile Commissioned By Dell November 2014 Cloud Without Limits: How To Deliver Hybrid Cloud With Agility, Governance, And Choice Introduction With more and more business applications

More information

The Forrester Wave : ITSM SaaS Delivery Capabilities, Q3 2014

The Forrester Wave : ITSM SaaS Delivery Capabilities, Q3 2014 For: Infrastructure & Operations Professionals The Forrester Wave : ITSM SaaS Delivery Capabilities, Q3 2014 by Amy DeMartine, July 28, 2014 Key Takeaways The ITSM SaaS Market Is Growing, But Delivery

More information

The Forrester Wave : Enterprise Architecture Service Providers, Q1 2015

The Forrester Wave : Enterprise Architecture Service Providers, Q1 2015 For: Enterprise Architecture Professionals The Forrester Wave : Enterprise Architecture Service Providers, Q1 2015 by Henry Peyret and Gordon Barnett, March 19, 2015 Key Takeaways The EA Service Provider

More information

The Forrester Wave : Customer Analytics Solutions, Q4 2012

The Forrester Wave : Customer Analytics Solutions, Q4 2012 FOR: Customer Intelligence Professionals The Forrester Wave : Customer Analytics Solutions, Q4 2012 by srividya sridharan, October 26, 2012 key TakeaWays Customer analytics Users Want help across The analytics

More information

The Enterprise Information Management Barbell Strengthens Your Information Value

The Enterprise Information Management Barbell Strengthens Your Information Value July 15, 2013 The Enterprise Information Management Barbell Strengthens Your Information Value by Alan Weintraub with Leslie Owens and Emily Jedinak Why Read This Report Businesses increasingly rely on

More information

Accenture Is A Leader Among Global Infrastructure Outsourcing Vendors

Accenture Is A Leader Among Global Infrastructure Outsourcing Vendors January 13, 2015 Accenture Is A Leader Among Global Infrastructure Outsourcing Vendors Excerpted From The Forrester Wave : Global Infrastructure Outsourcing, Q1 2015 by William Martorelli and Wolfgang

More information

The Forrester Wave : Web Analytics, Q2 2014

The Forrester Wave : Web Analytics, Q2 2014 For: Customer Insights Professionals The Forrester Wave : Web Analytics, Q2 2014 by James McCormick, May 13, 2014 Key Takeaways Adobe, AT Internet, IBM, And Webtrends Are Leaders In Enterprise Web Analytics

More information

Making Leaders Successful Every Day

Making Leaders Successful Every Day January 27, 2012 The Forrester Wave : US Digital Agencies Mobile Marketing Strategy And Execution, Q1 2012 by Melissa Parrish for Interactive Marketing Professionals Making Leaders Successful Every Day

More information

EXECUTIVE SUMMARY. For IT Infrastructure & Operations Professionals

EXECUTIVE SUMMARY. For IT Infrastructure & Operations Professionals NetQoS Offers An Experience Monitoring Solution For Global Performance Management The Forrester Wave Vendor Summary, Q2 2007 by Jean-Pierre Garbani with Thomas Mendel, Ph.D., and Reedwan Iqbal EXECUTIVE

More information

The Forrester Wave : Cross-Channel Attribution Providers, Q4 2014

The Forrester Wave : Cross-Channel Attribution Providers, Q4 2014 For: Customer Insights Professionals The Forrester Wave : Cross-Channel Attribution Providers, Q4 2014 by Tina Moffett, November 7, 2014 Key Takeaways AOL/Convertro, Google, And Visual IQ Lead The Pack

More information

The Forrester Wave : Online Testing Platforms, Q1 2013

The Forrester Wave : Online Testing Platforms, Q1 2013 For: Customer Intelligence Professionals The Forrester Wave : Online Testing Platforms, Q1 2013 by Joe stanhope, February 7, 2013 updated: Febuary 13, 2013 key TakeaWays online Testing is poised For a

More information

The Forrester Wave : SEO Platforms, Q4 2012

The Forrester Wave : SEO Platforms, Q4 2012 FOR: Interactive Marketing Professionals The Forrester Wave : SEO Platforms, Q4 2012 by shar VanBoskirk, October 31, 2012 key TakeaWays seo isn t Just about agencies anymore Search marketers have traditionally

More information

The Forrester Wave : Innovation Agencies, Q4 2014

The Forrester Wave : Innovation Agencies, Q4 2014 For: CMOs The Forrester Wave : Innovation Agencies, Q4 2014 by Sarah Sikowitz, December 8, 2014 Key Takeaways SapientNitro, R/GA, And Frog Lead The Pack Forrester s research uncovered a market in which

More information

September 27, 2007 PremiTech s Passive End User Experience Monitoring Agent Is Performance-Oriented The Forrester Wave Vendor Summary, Q3 2007

September 27, 2007 PremiTech s Passive End User Experience Monitoring Agent Is Performance-Oriented The Forrester Wave Vendor Summary, Q3 2007 PremiTech s Passive End User Experience Monitoring Agent Is Performance-Oriented The Forrester Wave Vendor Summary, Q3 2007 by Jean-Pierre Garbani with Thomas Mendel, Ph.D. and Reedwan Iqbal EXECUTIVE

More information

The Forrester Wave : SaaS HR Management Systems, Q4 2014

The Forrester Wave : SaaS HR Management Systems, Q4 2014 For: Applications Development & Delivery Professionals The Forrester Wave : SaaS HR Management Systems, Q4 2014 by Paul D. Hamerman, October 1, 2014 Key Takeaways SaaS HRMS Is Growing Rapidly As A Migration

More information

Brochure Fast-track to advanced hybrid cloud HP Helion CloudSystem

Brochure Fast-track to advanced hybrid cloud HP Helion CloudSystem Brochure Fast-track to advanced hybrid cloud HP Helion CloudSystem Accelerate your journey to the cloud Why choose HP Helion CloudSystem? The industry s most complete, integrated, and open solution for

More information

The Forrester Wave : Enterprise Listening Platforms, Q1 2014

The Forrester Wave : Enterprise Listening Platforms, Q1 2014 For: Customer Insights Professionals The Forrester Wave : Enterprise Listening Platforms, Q1 2014 by Allison Smith, January 22, 2014 Key Takeaways Listening Platforms Have Expanded Their Capabilities Enterprise

More information

April 15, 2008 The Forrester Wave : Data Center Automation, Q2 2008. by Evelyn Hubbert for IT Infrastructure & Operations Professionals

April 15, 2008 The Forrester Wave : Data Center Automation, Q2 2008. by Evelyn Hubbert for IT Infrastructure & Operations Professionals April 15, 2008 The Forrester Wave : Data Center Automation, Q2 2008 by Evelyn Hubbert for IT Infrastructure & Operations Professionals Making Leaders Successful Every Day Includes a Forrester Wave April

More information

The Forrester Wave : Cross-Channel Campaign Management, Q3 2014

The Forrester Wave : Cross-Channel Campaign Management, Q3 2014 For: Customer Insights Professionals The Forrester Wave : Cross-Channel Campaign Management, Q3 2014 by Jason McNellis, August 28, 2014 Key Takeaways The Cross-Channel Campaign Market Is Complex The campaign

More information

ebay Enterprise Is A Strong Performer Among Omnichannel Order

ebay Enterprise Is A Strong Performer Among Omnichannel Order For ebusiness & Channel Strategy Professionals July 29, 2014 ebay Enterprise Is A Performer Among Omnichannel Order Management Vendors Excerpted From The Forrester Wave : Omnichannel Order Management,

More information

The Forrester Wave : Enterprise Mobile Management, Q3 2014

The Forrester Wave : Enterprise Mobile Management, Q3 2014 For: Infrastructure & Operations Professionals The Forrester Wave : Enterprise Mobile Management, Q3 2014 by Christian Kane, Tyler Shields, September 30, 2014 Key Takeaways IBM, Citrix, MobileIron, AirWatch

More information

The Forrester Wave : Online Video Platforms, Q1 2013

The Forrester Wave : Online Video Platforms, Q1 2013 For: Application Development & Delivery professionals The Forrester Wave : Online Video Platforms, Q1 2013 by philipp Karcher, march 8, 2013 key TakeaWays Businesses use Video platforms To Manage Their

More information

January 10, 2006 Allant: A Market Leader Among Database Marketing Service Providers The Forrester Wave Vendor Summary, Q1 2006

January 10, 2006 Allant: A Market Leader Among Database Marketing Service Providers The Forrester Wave Vendor Summary, Q1 2006 TECH CHOICES Allant: A Market Leader Among Database Marketing Service Providers The Forrester Wave Vendor Summary, Q1 2006 by Eric Schmitt with Chris Charron and Jennifer Joseph EXECUTIVE SUMMARY The Allant

More information

Empowering IT-as-a-Service with Cloud and OpenStack Technology Innovation

Empowering IT-as-a-Service with Cloud and OpenStack Technology Innovation Empowering IT-as-a-Service with Cloud and OpenStack Technology Innovation Jim Wittry HP Cloud Partner Business Manager Jim.wittry@hp.com http://www8.hp.com/us/en/cloud/helion-overview.html Copyright 2014

More information

The Forrester Wave : IT Governance, Risk, And Compliance Platforms, Q4 2011 by Chris McClean for Security & Risk Professionals

The Forrester Wave : IT Governance, Risk, And Compliance Platforms, Q4 2011 by Chris McClean for Security & Risk Professionals December 1, 2011 The Forrester Wave : IT Governance, Risk, And Compliance Platforms, Q4 2011 by Chris McClean for Security & Risk Professionals Making Leaders Successful Every Day December 1, 2011 The

More information

EMA Radar for Private Cloud Platforms: Q1 2013

EMA Radar for Private Cloud Platforms: Q1 2013 EMA Radar for Private Cloud Platforms: Q1 2013 By Torsten Volk ENTERPRISE MANAGEMENT ASSOCIATES (EMA ) Radar Report March 2013 BMC Software EMA Radar for Private Cloud Platforms: Q1 2013 (IaaS, PaaS, SaaS)

More information

The Forrester Wave : API Management Solutions, Q3 2014

The Forrester Wave : API Management Solutions, Q3 2014 For: Application Development & Delivery Professionals The Forrester Wave : API Management Solutions, Q3 2014 by Randy Heffner, September 29, 2014 Key Takeaways CA Technologies, SOA Software, And Apigee

More information

The Forrester Wave : VMS, Q1 2014

The Forrester Wave : VMS, Q1 2014 For: Sourcing & Vendor Management Professionals The Forrester Wave : VMS, Q1 2014 by Christine Ferrusi Ross, February 10, 2014 Key Takeaways A Maturing Market Means Running Faster To Stay In Place This

More information

Managing the Business of IT in the Cloud Era. VMware vrealize Business

Managing the Business of IT in the Cloud Era. VMware vrealize Business Managing the Business of IT in the Cloud Era VMware vrealize Business KEY HIGHLIGHTS VMware vrealize Business supports better business-it alignment by delivering transparency into the cost and quality

More information

The Forrester Wave : Public Cloud Platform Service Providers Security, Q4 2014

The Forrester Wave : Public Cloud Platform Service Providers Security, Q4 2014 For: Security & Risk Professionals The Forrester Wave : Public Cloud Platform Service Providers Security, Q4 2014 by Andras Cser and Ed Ferrara, November 17, 2014 Updated: November 18, 2014 Key Takeaways

More information

Hybrid Cloud Places New Demands On The Network

Hybrid Cloud Places New Demands On The Network A Custom Technology Adoption Profile Commissioned By Juniper Networks April 2014 Hybrid Cloud Places New Demands On The Network Introduction Today s business pressures require IT resources to be a cost-effective

More information

The Business Impact Of Customer Experience, 2014

The Business Impact Of Customer Experience, 2014 For: Customer Experience Professionals The Business Impact Of Customer Experience, 2014 by Maxie Schmidt-Subramanian, March 27, 2014 Key Takeaways Customer Experience Correlates To Loyalty Forrester once

More information

Simplify And Innovate The Way You Consume Cloud

Simplify And Innovate The Way You Consume Cloud A Forrester Consulting October 2014 Thought Leadership Paper Commissioned By Infosys Simplify And Innovate The Way You Consume Cloud Table Of Contents Executive Summary... 1 Cloud Adoption Is Gaining Maturity

More information

Business transformation with Hybrid Cloud

Business transformation with Hybrid Cloud Business transformation with Hybrid Cloud Presenter : Hoang Hung Cloud Business Development Manager Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject

More information

The Forrester Wave : Financial Performance Management, Q3 2013

The Forrester Wave : Financial Performance Management, Q3 2013 For: Application Development & Delivery Professionals The Forrester Wave : Financial Performance Management, Q3 2013 by Paul D. Hamerman, September 11, 2013 Key Takeaways FPM Solutions Boost Forecasting

More information

Capacity Management Benefits For The Cloud

Capacity Management Benefits For The Cloud A Custom Technology Adoption Profile Commissioned By BMC Software November 2014 Capacity Management Benefits For The Cloud Introduction There are many benefits that enterprises can realize by moving workloads

More information

TECH CHOICES. September 20, 2006 Comparing The ROI Of SaaS Versus On-Premise Using Forrester s TEI Approach. by R Ray Wang

TECH CHOICES. September 20, 2006 Comparing The ROI Of SaaS Versus On-Premise Using Forrester s TEI Approach. by R Ray Wang September 20, 2006 Comparing The ROI Of SaaS Versus On-Premise Using Forrester s TEI Approach by R Ray Wang TECH CHOICES Helping Business Thrive On Technology Change TECH CHOICES Includes a TEI model and

More information

EXECUTIVE SUMMARY. For IT Infrastructure & Operations Professionals

EXECUTIVE SUMMARY. For IT Infrastructure & Operations Professionals Silver Peak Systems Provides The Most Scalable WAN Optimization Appliance The Forrester Wave Vendor Summary, Q3 2007 by Robert Whiteley with Simon Yates and Rachel Batiancila EXECUTIVE SUMMARY Silver Peak

More information

Enterprises Seek The Benefits Of Hybrid Cloud, And Work To Overcome The Challenges

Enterprises Seek The Benefits Of Hybrid Cloud, And Work To Overcome The Challenges A Custom Technology Adoption Profile Commissioned By Cisco Systems Enterprises Seek The Benefits Of Hybrid Cloud, And Work To Overcome The Challenges January 2013 Introduction About half of US and European

More information

March 4, 2011 The Forrester Wave : Message Archiving Software, Q1 2011 by Brian W. Hill for Content & Collaboration Professionals

March 4, 2011 The Forrester Wave : Message Archiving Software, Q1 2011 by Brian W. Hill for Content & Collaboration Professionals March 4, 2011 The Forrester Wave : Message Archiving Software, Q1 2011 by Brian W. Hill for Content & Collaboration Professionals Making Leaders Successful Every Day March 4, 2011 The Forrester Wave :

More information

The Forrester Wave : On-Premises Unified Communications And Collaboration, Q2 2014

The Forrester Wave : On-Premises Unified Communications And Collaboration, Q2 2014 For: Infrastructure & Operations Professionals The Forrester Wave : On-Premises Unified Communications And Collaboration, Q2 2014 by Christopher Voce and Art Schoeller, June 26, 2014 Key Takeaways System

More information

Benefitting from OpenStack Momentum

Benefitting from OpenStack Momentum Benefitting from OpenStack Momentum By Syed Raza OpenStack is a four-year-old open source infrastructure-as-a-service (IaaS) project that has grown into one of the largest collaborative development platforms

More information

Transform service delivery with HP Cloud Management

Transform service delivery with HP Cloud Management Transform service delivery with HP Cloud Management Christian Dinten, Software Pre-Sales, Hewlett-Packard The state of IT today IT is stretched too far Slower IT response Loss of controls & governance

More information

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com C O M P E T I T I V E A N A L Y S I S W o r l d w i d e C l o u d S y s t e m s M a n a g e m e n

More information

The Forrester Wave : Enterprise Mobile Management, Q4 2015

The Forrester Wave : Enterprise Mobile Management, Q4 2015 The Forrester Wave : Enterprise Mobile Management, Q4 2015 by Christian Kane Why Read This Report In Forrester s 25-criteria evaluation of enterprise mobile management (EMM) vendors, we identified the

More information

October 6, 2011 The Forrester Wave : Web Analytics, Q4 2011 by Joe Stanhope for Customer Intelligence Professionals

October 6, 2011 The Forrester Wave : Web Analytics, Q4 2011 by Joe Stanhope for Customer Intelligence Professionals October 6, 2011 The Forrester Wave : Web Analytics, Q4 2011 by Joe Stanhope for Customer Intelligence Professionals Making Leaders Successful Every Day October 6, 2011 The Forrester Wave : Web Analytics,

More information

I D C T E C H N O L O G Y S P O T L I G H T

I D C T E C H N O L O G Y S P O T L I G H T I D C T E C H N O L O G Y S P O T L I G H T U n i fied Cloud Management Increases IT- as- a - S e r vi c e Ag i l i t y November 2013 Adapted from VMware Unifies Cloud Management Portfolio with a Focus

More information

EMA Radar for Private Cloud Platforms: Q1 2013

EMA Radar for Private Cloud Platforms: Q1 2013 EMA Radar for Private Cloud Platforms: Q1 2013 By Torsten Volk ENTERPRISE MANAGEMENT ASSOCIATES (EMA ) Radar Report March 2013 Citrix EMA Radar for Private Cloud Platforms: Q1 2013 (IaaS-centric) Citrix

More information

For Vendor Strategy Professionals

For Vendor Strategy Professionals Inquiry Insights: Enterprise Mobility, Q1 2009 by Michele Pelino with Ellen Daley and Madiha Ashour Executive Summary Each year, Forrester receives more than 20,000 inquiries on a variety of topics that

More information

May 6, 2011 The Forrester Wave : Database Auditing And Real-Time Protection, Q2 2011

May 6, 2011 The Forrester Wave : Database Auditing And Real-Time Protection, Q2 2011 May 6, 2011 The Forrester Wave : Database Auditing And Real-Time Protection, Q2 2011 by Noel Yuhanna for Application Development & Delivery Professionals Making Leaders Successful Every Day May 6, 2011

More information

The Forrester Wave : Social Advertising Platforms, Q4 2013

The Forrester Wave : Social Advertising Platforms, Q4 2013 For: Marketing Leadership Professionals The Forrester Wave : Social Advertising Platforms, Q4 2013 by Zachary Reiss-Davis, December 17, 2013 Key Takeaways Marketers Spend On Social Ads But Need Third-Party

More information

Master Hybrid Cloud Management with VMware vrealize Suite. Increase Business Agility, Efficiency, and Choice While Keeping IT in Control

Master Hybrid Cloud Management with VMware vrealize Suite. Increase Business Agility, Efficiency, and Choice While Keeping IT in Control Master Hybrid Cloud Management with VMware vrealize Suite Increase Business Agility, Efficiency, and Choice While Keeping IT in Control Empower IT to Innovate The time is now for IT organizations to take

More information

Hybrid Cloud Adoption Gains Momentum

Hybrid Cloud Adoption Gains Momentum Redefining The Role Of IT As Digital Transformation Takes Center Stage GET STARTED Evaluating The Trends In Hybrid Cloud Adoption Organizations have been adopting cloud solutions, both public and private,

More information

Transforming Business Processes with Agile Integrated Platforms

Transforming Business Processes with Agile Integrated Platforms Transforming Business Processes with Agile Integrated Platforms SPRING 2015 Sponsored by SAP Technology Business Research, Inc. Technology changes, but the needs of business do not. Integration is essential

More information

The Forrester Wave : Enterprise Marketing Software Suites, Q4 2014

The Forrester Wave : Enterprise Marketing Software Suites, Q4 2014 For: Customer Insights Professionals The Forrester Wave : Enterprise Marketing Software Suites, Q4 2014 by Cory Munchbach and Rusty Warner, October 21, 2014 Key Takeaways Adobe And Salesforce.com Take

More information

Worldwide Datacenter Automation Software Market Shares, 2014: Year of Cloud and DevOps

Worldwide Datacenter Automation Software Market Shares, 2014: Year of Cloud and DevOps MARKET SHARE Worldwide Datacenter Automation Software Market Shares, 2014: Year of Cloud and DevOps Mary Johnston Turner IDC MARKET SHARE FIGURE FIGURE 1 Worldwide Datacenter Automation Software 2014 Share

More information

MANAGEMENT AND ORCHESTRATION WORKFLOW AUTOMATION FOR VBLOCK INFRASTRUCTURE PLATFORMS

MANAGEMENT AND ORCHESTRATION WORKFLOW AUTOMATION FOR VBLOCK INFRASTRUCTURE PLATFORMS VCE Word Template Table of Contents www.vce.com MANAGEMENT AND ORCHESTRATION WORKFLOW AUTOMATION FOR VBLOCK INFRASTRUCTURE PLATFORMS January 2012 VCE Authors: Changbin Gong: Lead Solution Architect Michael

More information

Cloud Backup And Disaster Recovery Meets Next-Generation Database Demands Public Cloud Can Lower Cost, Improve SLAs And Deliver On- Demand Scale

Cloud Backup And Disaster Recovery Meets Next-Generation Database Demands Public Cloud Can Lower Cost, Improve SLAs And Deliver On- Demand Scale A Forrester Consulting Thought Leadership Paper Commissioned By Microsoft March 2014 Cloud Backup And Disaster Recovery Meets Next-Generation Database Demands Public Cloud Can Lower Cost, Improve SLAs

More information

Management for the Mobile-Cloud Era

Management for the Mobile-Cloud Era Management for the Mobile-Cloud Era Sajai Krishnan VP Product Marketing Cloud Management Business Unit September 10, 2014 2014 VMware Inc. All rights reserved. Mobile-cloud Era - The CIO paradox New expectations

More information

For Infrastructure & Operations Professionals

For Infrastructure & Operations Professionals Case Study: AMERICAN SYSTEMS Demonstrates The Value Of Business Service Management From Reactive To Proactive: Using Service Management To Leverage Integrated Event Correlation Executive Summary by Evelyn

More information

December 23, 2009 The Forrester Wave : Email Marketing Service Providers, Q4 2009

December 23, 2009 The Forrester Wave : Email Marketing Service Providers, Q4 2009 December 23, 2009 The Forrester Wave : Email Marketing Service Providers, Q4 2009 by Carlton A. Doty and Julie M. Katz for Interactive Marketing Professionals Making Leaders Successful Every Day Includes

More information

Private Or Public Cloud Isn t The Right Question It s Going To Be A Hybrid World

Private Or Public Cloud Isn t The Right Question It s Going To Be A Hybrid World A Custom Technology Adoption Profile Commissioned By HP Private Or Public Cloud Isn t The Right Question It s Going To Be A Hybrid World April 2012 Setting The Stage: IT Must Get In Front Of Enterprise

More information

Understand Communication Channel Needs To Craft Your Customer Service Strategy

Understand Communication Channel Needs To Craft Your Customer Service Strategy For: ebusiness and Channel strategy Professionals Understand Communication Channel Needs To Craft Your Customer Service Strategy by Kate leggett, march 11, 2013 Key TaKeaWays The Majority of Consumers

More information

Making Leaders Successful Every Day

Making Leaders Successful Every Day November 30, 2011 The Forrester Wave : Enterprise Governance, Risk, And Compliance Platforms, Q4 2011 by Chris McClean for Security & Risk Professionals Making Leaders Successful Every Day November 30,

More information

The Forrester Wave : Enterprise Data Virtualization, Q1 2015

The Forrester Wave : Enterprise Data Virtualization, Q1 2015 For: Enterprise Architecture Professionals The Forrester Wave : Enterprise Data Virtualization, Q1 2015 by Noel Yuhanna, March 11, 2015 Key Takeaways Cisco Systems, Denodo Technologies, IBM, Informatica,

More information

The Forrester Wave : Enterprise Client Management Suites, Q2 2012

The Forrester Wave : Enterprise Client Management Suites, Q2 2012 FOR: Infrastructure & Operations professionals The Forrester Wave : Enterprise Client Management Suites, Q2 2012 by David K. Johnson, May 16, 2012 Key TaKeaWays Client Management Tools Must adapt as devices

More information

Are SMBs Taking Disaster Recovery Seriously Enough?

Are SMBs Taking Disaster Recovery Seriously Enough? A Custom Technology Adoption Profile Commissioned By Colt September 2014 Are SMBs Taking Disaster Recovery Seriously Enough? Introduction Small and medium-size businesses (SMBs) have the same challenges

More information

The Forrester Wave : Governance, Risk, And Compliance Platforms, Q1 2014

The Forrester Wave : Governance, Risk, And Compliance Platforms, Q1 2014 For: Security & Risk Professionals The Forrester Wave : Governance, Risk, And Compliance Platforms, Q1 2014 by Christopher McClean, Nick Hayes, and Renee Murphy, January 27, 2014 Key Takeaways It s No

More information

The Forrester Wave : Master Data Management Solutions, Q1 2014

The Forrester Wave : Master Data Management Solutions, Q1 2014 For: Enterprise Architecture Professionals The Forrester Wave : Master Data Management Solutions, Q1 2014 by Michele Goetz, February 3, 2014 Key Takeaways Multiplatform MDM Conducts The Data Orchestra

More information

April 25, 2011 The Forrester Wave : Enterprise Service Bus, Q2 2011

April 25, 2011 The Forrester Wave : Enterprise Service Bus, Q2 2011 April 25, 2011 The Forrester Wave : Enterprise Service Bus, Q2 2011 by Ken Vollmer for Application Development & Delivery Professionals Making Leaders Successful Every Day April 25, 2011 The Forrester

More information

agility made possible

agility made possible SOLUTION BRIEF CA Private Cloud Accelerator for Vblock Platforms how quickly can your private cloud support the increasing demand for business services and accelerate time-to-value for your Vblock platforms

More information

A Forrester Consulting Thought Leadership Paper Commissioned By HP IT Operations Managers Must Rethink Their Approach To Private Cloud

A Forrester Consulting Thought Leadership Paper Commissioned By HP IT Operations Managers Must Rethink Their Approach To Private Cloud A Forrester Consulting Thought Leadership Paper Commissioned By HP IT Operations Managers Must Rethink Their Approach To Private Cloud September 2011 Table Of Contents Executive Summary... 2 Firms Are

More information

EXTEND YOUR FEDERATION ENTERPRISE HYBRID CLOUD SOLUTION

EXTEND YOUR FEDERATION ENTERPRISE HYBRID CLOUD SOLUTION EXTEND YOUR FEDERATION ENTERPRISE HYBRID CLOUD SOLUTION Accelerate the transition to ITaaS The Federation Enterprise Hybrid Cloud solution establishes a sound foundation for delivering IT as a service

More information

January 12, 2011 The Forrester Wave : US Database Marketing Service Providers, Q1 2011 by Dave Frankland for Customer Intelligence Professionals

January 12, 2011 The Forrester Wave : US Database Marketing Service Providers, Q1 2011 by Dave Frankland for Customer Intelligence Professionals January 12, 2011 The Forrester Wave : US Database Marketing Service Providers, Q1 2011 by Dave Frankland for Customer Intelligence Professionals Making Leaders Successful Every Day January 12, 2011 The

More information

April 10, 2009 The Forrester Wave : IT Asset Life- Cycle Management, Q2 2009. by Evelyn Hubbert for IT Infrastructure & Operations Professionals

April 10, 2009 The Forrester Wave : IT Asset Life- Cycle Management, Q2 2009. by Evelyn Hubbert for IT Infrastructure & Operations Professionals April 10, 2009 The Forrester Wave : IT Asset Life- Cycle Management, Q2 2009 by Evelyn Hubbert for IT Infrastructure & Operations Professionals Making Leaders Successful Every Day Includes a Forrester

More information

TECH CHOICES. April 20, 2005 The Forrester Wave : Client Systems Management Tools, Q2 2005. by David Friedlander

TECH CHOICES. April 20, 2005 The Forrester Wave : Client Systems Management Tools, Q2 2005. by David Friedlander April 20, 2005 The Forrester Wave : Client Systems Management Tools, Q2 2005 by David Friedlander TECH CHOICES Helping Business Thrive On Technology Change TECH CHOICES Includes a Forrester Wave April

More information

For Enterprise Architecture Professionals

For Enterprise Architecture Professionals Case Study: How Wyeth Upgraded Its B2B Operations To Support A Global ERP Strategy Ken Vollmer with Alex Cullen and Matt Czarnecki Executive Summary Wyeth Pharmaceuticals recently completed a major upgrade

More information

Leverage A Third-Party Data Center To Deliver Increased Business Value

Leverage A Third-Party Data Center To Deliver Increased Business Value A Custom Technology Adoption Profile Commissioned By NTT Communications March 2014 Leverage A Third-Party Data Center To Deliver Increased Business Value 1 Introduction Companies are under increasing pressure

More information

The Forrester Wave : Enterprise File Sync And Share Platforms, Hybrid Solutions, Q2 2016

The Forrester Wave : Enterprise File Sync And Share Platforms, Hybrid Solutions, Q2 2016 The Forrester Wave : Enterprise File Sync And Share Platforms, Hybrid Solutions, Q2 2016 by Cheryl McKinnon Why Read This Report In our 37-criteria evaluation of enterprise file sync and share (EFSS) providers

More information

Managed Mobility Cloud Services Gain Momentum With European Midmarket Organizations

Managed Mobility Cloud Services Gain Momentum With European Midmarket Organizations A Custom Technology Adoption Profile Commissioned By VeliQ & SAP January 2014 Managed Mobility Cloud Services Gain Momentum With European Midmarket Organizations 1 Introduction The mobile mind shift resulted

More information

HP Helion, Cloud and the customer reality in the UK

HP Helion, Cloud and the customer reality in the UK HP Helion, Cloud and the customer reality in the UK 11.40 Thursday 9 th October 2014 Presented by Alexis Cheshire, CIO, The Scout Association Iain Mobberley, Technology Director, OCSL Introduction UK Cloud

More information

The Forrester Wave : Email Marketing Vendors, Q3 2014

The Forrester Wave : Email Marketing Vendors, Q3 2014 For: Marketing Leadership Professionals The Forrester Wave : Email Marketing Vendors, Q3 2014 by Shar VanBoskirk, July 23, 2014 Key Takeaways Market Consolidation Enables Email Marketing Innovation Marketers

More information

Accenture Cloud Platform Unlocks Agility and Control

Accenture Cloud Platform Unlocks Agility and Control Accenture Cloud Platform Unlocks Agility and Control 2 Accenture Cloud Platform Unlocks Agility and Control The Accenture Cloud Platform is at the heart of today s leading-edge, enterprise cloud solutions.

More information

Application Delivery Controllers For Virtual Applications

Application Delivery Controllers For Virtual Applications A Custom Technology Adoption Profile Commissioned By Cisco June 2012 Introduction Over the past few years, business executives have driven fundamental business practices into IT to contain costs. So it

More information

HP OpenStack & Automation

HP OpenStack & Automation HP OpenStack & Automation Where we are heading Thomas Goh Cloud Computing Cloud Computing Cloud computing is a model for enabling ubiquitous network access to a shared pool of configurable computing resources.

More information

IDC MarketScape Excerpt: Worldwide Client Virtualization Software 2013 Vendor Assessment

IDC MarketScape Excerpt: Worldwide Client Virtualization Software 2013 Vendor Assessment IDC MARKETSCAPE IDC MarketScape Excerpt: Worldwide Client Virtualization Software 2013 Vendor Assessment Brett Waldman Iris Feng THIS IDC MARKETSCAPE EXCERPT FEATURES: NCOMPUTING IDC MARKETSCAPE FIGURE

More information

For ebusiness & Channel Strategy Professionals

For ebusiness & Channel Strategy Professionals Retailers Plan To Expand Online Customer Service Channels In 2010 But Disconnection Between Customer Service And Brand May Spell Trouble by Diane Clarkson with Carrie Johnson, Elizabeth Stark, and Kate

More information

Copyright 2015 EMC Corporation. All rights reserved. STRATEGIC FORUM 2015. PAT GELSINGER CEO, VMware

Copyright 2015 EMC Corporation. All rights reserved. STRATEGIC FORUM 2015. PAT GELSINGER CEO, VMware STRATEGIC FORUM 2015 PAT GELSINGER CEO, VMware Federation: VMware Perspective In a Period of Industry Tumult Being bigger and more strategic is good Customers Get Better Together Customers want choice

More information

October 1, 2007 The Right CRM Metrics For Your Organization by William Band with Sharyn C. Leaver and Mary Ann Rogan

October 1, 2007 The Right CRM Metrics For Your Organization by William Band with Sharyn C. Leaver and Mary Ann Rogan The Right CRM Metrics For Your Organization by William Band with Sharyn C. Leaver and Mary Ann Rogan EXECUTIVE SUMMARY Forrester interviewed 58 executives about their best practices for getting more value

More information

The Forrester Wave : Real-Time Interaction Management, Q3 2015

The Forrester Wave : Real-Time Interaction Management, Q3 2015 The Forrester Wave : Real-Time Interaction Management, Q3 2015 by Rusty Warner Why Read This Report In Forrester s 35-criteria evaluation of real-time interaction management (RTIM) vendors, we identified

More information

What are your firm s plans to adopt x86 server virtualization? Not interested

What are your firm s plans to adopt x86 server virtualization? Not interested The benefits of server virtualization are widely accepted and the majority of organizations have deployed virtualization technologies. Organizations are virtualizing mission-critical workloads but must

More information

VCE BUSINESS UPDATE AND OVERVIEW

VCE BUSINESS UPDATE AND OVERVIEW VCE BUSINESS UPDATE AND OVERVIEW October, 2014 BUSINESS UPDATE VCE is a privately held company funded by Cisco, EMC, VMware, and Intel 2000+ employees globally, with manufacturing operations in the US

More information