Welcome to Services Discovery Channel. Host: Jean Wong, Head of Service Marketing, Asia Pacific, Japan and Greater China

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1 Welcome to Services Discovery Channel Host: Jean Wong, Head of Service Marketing, Asia Pacific, Japan and Greater China

2 Connecting Analytics to Insight Are You Ready? Keynote Speakers: Mike Riegel, VP, Internet of Everything, Cloud & Services Marketing, Cisco Joanne Cheigh, Director, Cisco Consulting Services Analytics Subject Matter Experts on Panel

3 $19 IoE Opportunity Over the Next 10 Years

4 $7.3T Will Be Realized Through Data & Analytics Data Monetization $7.3T Organizational Effectiveness Optimized Operations Customer Engagement Threat Minimization

5 Digitization Demands Analytics IoE is changing how businesses compete and disrupting traditional data management and analytics Analytics automates data collection, processing, and visualization in ways difficult or impossible to do manually It reveals patterns in data that affect business processes and outcomes And prescribes what to do, or predicts what will happen, instead of reporting what happened Analytics Delivers Value from the Edge of the Internet of Everything

6 Gaining Insight from Data is Our Customers Biggest Challenge

7 Digital Enterprises See an Explosion of Data at the Edge Widely Distributed, Streaming, Short Shelf Life, Too Big to Move 37 % Most data will be processed at the edge (mobile devices, appliances, routers) Source: Cisco Consulting Services Global IoT Study, 2014 $7.3T 1230 respondents of the $19T IoE Opportunity over the Next 10 Years will be Realized Through Data & Analytics

8 New Approach to Reach and Analyze That Data Structured Data Unstructured Data Data Streaming at the Edge Traditional Data Warehouse Big Data Store Analytics 1.0 Long-term Plan for a business decision Analytics 2.0 Short-term Make a decision today Analytics 3.0 Real-time Make a decision NOW

9 The Connected Infrastructure You Need to Reach from the Data Center to the Edge Cloud Services & Applications Partner Clouds Analytics Optimized Infrastructure Cisco Intercloud Fabric Scale-out Apps Enterprise Apps Branch & Remote Sites IoT Mobility Connected Home Data Mobility Operational Consistency Optimized Form Factors

10 Analytics Revolutionizing The Industry

11 Insurance - Improving Policy Renewals Customer Challenge Analytics Solution Impact on Customer Improve customer intimacy at critical points in the customer journey Improve sales force efficiency and marketing effectiveness Mine call center and communication infrastructure data to understand - Customer call behavior - Best way to contact during policy renewals 2% reduction in customer churn 10% increase in revenue via improved segmentation 20% increase in sales force productivity

12 Oil & Gas - Improving Asset Utilization in the Exploration Customer Challenge Analytics Solution Impact on Customer Seeking an integrated, holistic, view of exploration and production asset data Single Source with Cisco Data Virtualization for easy access to 45+ source systems, 30+ subject areas across 650+ standard entities 30-40,000 business queries per day 50% less costly than legacy solutions 1/3 of the time saving $2M per year

13 Cable Provider - Operational Analytics in IntelligentHome

14 Retail Next Generation Shopping Experience Things Data Process People Select and light up dark assets Determine data to be generated Collect / analyze data to generate information / insights Change processes to take action on insights Parking lots Shopping carts In-store signs Source: Cisco Consulting Services, January 2015 Number of cars and speed, location, and weight of carts Items on shelves Customers path through store Why customers are buying and what more they may need When customers are ready to checkout Guide customers via mobile devices and signs Real-time decisions about staffing customer and engagement

15 International Financial Bank Improves Deployment Visibility and Efficiency Customer Challenge Analytics Solution Impact on Customer Lack of visibility into overall network deployment Increased network incidents Unregulated network changes Provide visual analysis of its network configurations Data-driven insights into the causes of increasing network incidents Reveal the impact of change activities, both planned Improved operational efficiency Faster resolution of network incidents Improved change control

16 Cisco Connected Analytics for IoE Cisco Consulting Services Connected Analytics for Retail Real-time Connected Solutions Connected Analytics for Events Connected Analytics for IT Connected Analytics for SP Data Science Services Network Analytics Location Analytics Collaboration Analytics Contact Center Video Analytics Threat Analytics Energy Analytics Data Virtualization Streaming Analytics Work-load Automation Intellectual Capital Cisco Solution Support Services Data Center Intercloud Core/Edge IoT IoX Integrated Infrastructure and Networking Access Wired Small Cell Wi-Fi Mobile Packet Core/SON I Unified Communication Collaboration Contact Center Cisco Advanced Services Devices Wi-Fi 3G/4G Video POS Sensors Social

17 Customers Choose Cisco to Deliver insights from deep infrastructure knowledge Capture data, location, and video images as they happen Give immediate access to all types of data everywhere Bring real-time analytics to the data wherever it is Data from the Edge = Decisions at the Speed of Change

18 Stay Connected with Our Analytics Experts Join our Social Community to connect our Analytics Experts Provide your feedback by filling out the Survey Request a Meeting

19 Thank You

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