Model No. KX-UT113/KX-UT123/KX-UT133/KX-UT136/KX-UT248: Software File Version or later

Transcription

1 <KX-UT248> Model No. Operating Instructions SIP Phone KX-UT113/KX-UT123 KX-UT133/KX-UT136 KX-UT248 Thank you for purchasing this Panasonic product. Please read this manual carefully before using this product and save this manual for future use. KX-UT113/KX-UT123/KX-UT133/KX-UT136/KX-UT248: Software File Version or later In this manual, the suffix of each model number is omitted unless necessary. Document Version:

2 Introduction Introduction Feature Highlights Easy Operation You can easily access features using the Navigator key, fixed buttons, and soft buttons. Also, the Message/Ringer lamp will inform you when you have an incoming call or a message waiting. High-quality Voice Communication This unit supports the standard SIP protocol and the G.722 codec, enabling reliable and high-quality voice communication. ECO Mode Enabling ECO mode allows you to use this unit while reducing the amount of electricity consumed (Page 41). Compatible with Electric Hook Switch (EHS) Headsets (KX-UT133/ KX-UT136/KX-UT248 only) The KX-UT133/KX-UT136/KX-UT248 supports EHS headsets (Page 64). Compatible with Bluetooth Wireless Headsets (KX-UT248 only) The KX-UT248 supports Bluetooth wireless headsets (Page 64). Outline This manual describes information about the installation and operation of the unit. Related Documentation Getting Started Briefly describes basic information about the installation of the unit. Administrator Guide Describes information about the programming and maintenance of the unit. Manuals and supporting information are provided on the Panasonic Web site at: (for users in the United States) (for users in Canada) The contents and design of the software are subject to change without notice. 2 Operating Instructions Document Version

3 Introduction s for Connecting to a Panasonic PBX If KX-UT113/KX-UT123/KX-UT133/KX-UT136 is connected to a Panasonic KX-NS1000 PBX, refer to the documentation of the KX-NS1000 for information about the operation, programming, and maintenance of the unit. For details, consult your dealer. However, please refer to this documentation for details about the following features: Phonebook (Page 25, 36) Call Log (Page 26) Other Information Trademarks The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Panasonic Corporation is under license. Plantronics is a trademark or registered trademark of Plantronics, Inc. All other trademarks identified herein are the property of their respective owners. When you ship the product (For users in the United States only) Carefully pack and send it prepaid, adequately insured and preferably in the original carton. Attach a postage-paid letter, detailing the symptom to the outside of the carton. DO NOT send the product to the Executive or Regional Sales offices. They are NOT equipped to make repairs. Product Service (For users in the United States only) Panasonic factory service centers for this product are listed in the service center directory. Consult your authorized Panasonic dealer for detailed instructions. Document Version Operating Instructions 3

4 Introduction For Future Reference Record the information in the space below for future reference. The serial number and MAC address of this product may be found on the label affixed to the bottom of the unit. You should note the serial number and MAC address of this unit in the space provided and retain this manual as a permanent record of your purchase to aid in identification in the event of theft. MODEL NO. SERIAL NO. MAC ADDRESS DATE OF PURCHASE NAME OF DEALER DEALER'S ADDRESS DEALER'S TEL. NO. 4 Operating Instructions Document Version

5 Table of Contents Table of Contents Important Information...7 For Your Safety...7 Data Security...9 Additional Information...10 Before Operating the Telephone...12 Accessory Information...12 Location of Controls...13 Screens...19 Status Icons...20 Soft Buttons and Soft Button Icons...21 Basic Operations...23 Confirming Your Extension Number...23 Going off- and on-hook...23 Adjusting the Volume...24 Feature Operations...25 Making Calls...25 Making a Call...25 Making a Call from the Phonebook List...25 Dialing by Using Call Logs...26 Redialing the Last Number You Dialed (Redial, Last Number)...26 One-touch Dialing (KX-UT133/KX-UT136/KX-UT248 only)...26 Receiving Calls...27 Receiving a Call...27 Rejecting Calls...27 Holding a Call...29 Receiving a Second Call (Answering Call Waiting)...29 Talking to Two Parties Alternately (Call Splitting)...30 Transferring a Call (Call Transfer)...30 To Transfer with One Touch (One-touch Transfer) (KX-UT133/KX-UT136/KX-UT248 only)...30 Mute...31 Conference Call (Local Three-way Conference)...32 Making a Conference Call...32 Removing a Party from the Conference...32 Ending a Conference Call...32 Checking Messages...33 Checking New Messages...33 Checking Missed Calls...33 Call Forwarding/Do Not Disturb...34 Logging in to or Logging out of a Group (KX-UT133/KX-UT136/KX-UT248 only)...34 Logging in to or Logging out of an ACD (Automatic Call Distribution) Group...34 To set/cancel Not Ready mode or to leave Wrap Up mode...34 Flexible Buttons (KX-UT133/KX-UT136/KX-UT248 only)...35 Customizing the Telephone...36 Phonebook List...36 Adding a New Phonebook Entry...36 Adding a Phonebook Entry from the Incoming or Missed Call Log...36 Editing a Phonebook Entry...36 Document Version Operating Instructions 5

6 Table of Contents Searching for a Phonebook Entry...37 Deleting a Phonebook Entry...37 Export/Import Phonebook Entries...37 User Settings...38 Accessing the Settings...38 Available Settings...39 Settings Details...41 Entering Characters...51 Web User Interface Programming...59 Installation and Setup...60 Attaching/Removing the Stand...60 Connections...63 Wall Mounting...67 Hooking the Handset...72 Using a Headset...74 Setting Up the Unit...75 Maintaining the Unit...76 Initializing the Unit...76 Restarting the Unit...76 Cleaning the Unit...76 Appendix...77 Specifications...77 Troubleshooting...80 Common Issues and Solutions...80 Error Messages...84 Revision History...85 KX-UT113/KX-UT123/KX-UT133/KX-UT136 Software File Version KX-UT113/KX-UT123/KX-UT133/KX-UT136 Software File Version KX-UT113/KX-UT123/KX-UT133/KX-UT136/KX-UT248 Software File Version Open Source Software...88 Index Operating Instructions Document Version

7 Important Information Important Information For Your Safety To reduce the risk of injury, loss of life, electric shock, fire, malfunction, and damage to equipment or property, always observe the following safety precautions. Explanation of symbols The following symbols are used to classify and describe the level of hazard and injury caused when the denotation is disregarded and improper use is performed. WARNING Denotes a potential hazard that could result in serious injury or death. CAUTION Denotes a hazard that could result in minor injury or damage to the unit or other equipment. The following symbols are used to classify and describe the type of instructions to be observed. This symbol is used to alert users to a specific operating procedure that must not be performed. This symbol is used to alert users to a specific operating procedure that must be followed in order to operate the unit safely. General Safety WARNING Do not disassemble this unit. Dangerous electrical shock could result. The unit must only be disassembled and repaired by qualified service technicians. Never attempt to insert wires, pins, etc. into the vents or other holes of this unit. To prevent possible fire or electric shock, do not expose this unit to rain or moisture. Do not splash water on the AC adaptor or the power cord, nor get them wet. Doing so can result in fire, electric shock, or injury. If they do get wet, immediately disconnect the AC adaptor and power cord, and contact an authorized service center. Do not touch the AC adaptor for extended periods of time. Doing so can lead to low-degree burns. Unplug this unit from the AC outlet and have the unit serviced by qualified service personnel in the following cases: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled on the unit. C. If the unit has been exposed to rain or water. D. If the unit does not work normally by following the manual. Adjust only controls covered by the manual. Improper adjustment may require repair by an authorized service center. E. If the unit has been dropped, or damaged. F. If the unit s performance deteriorates. If damage to the unit exposes any internal parts, immediately disconnect the cable or cord. If the power is supplied from the network to the SIP Phone [Power-over-Ethernet], disconnect the Ethernet cables. Otherwise, disconnect the AC adaptor cord. Then return this unit to an authorized service center. This handset earpiece is magnetized and may retain small ferrous objects. The use of excessive sound volume through earphones, headphones, or headsets may cause hearing loss. Document Version Operating Instructions 7

8 Important Information Installation Disconnect this unit from power outlet/the Ethernet cables if it emits smoke, an abnormal smell, or makes unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorized service center. Do not make power connections that exceed the ratings for the AC outlet or power equipment. If the power rating of a surge protector, etc. is exceeded, it can cause a fire due to heat buildup. Do not bundle up the AC adaptor cord. The cord may become damaged, which can lead to a fire, electric shock, or electric short. The unit should only be connected to a power supply of the type as shown on the label on the unit. Completely insert the AC adaptor into the AC outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire. Medical (KX-UT248 only) Placement Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy (the product operates in the frequency range of GHz to GHz and the power output is 2.5 mw [max.]). Care should be taken so that objects do not fall onto, and liquids are not spilled into, the unit. Do not subject this unit to excessive smoke, dust, moisture, mechanical vibration, shock, or direct sunlight. Do not place heavy objects on top of this unit. Place this unit on a flat surface. Wall Mounting Allow 10 cm (3 15 /16 in) clearance around the unit for proper ventilation. Do not mount the unit in a manner other than that described in this manual. Make sure that the wall that the unit will be attached to is strong enough to support the unit. If not, it is necessary for the wall to be reinforced. For information about the weight of the unit, see "Specifications (Page 77)". Only use the optional wall mount kit with the unit. The wall mount kit includes the necessary screws, washers, and wall mounting adaptor. When driving the screws into the wall, be careful to avoid touching any metal laths, wire laths or metal plates in the wall. When this unit is no longer in use, make sure to detach it from the wall. CAUTION Keep the unit away from heating appliances and devices that generate electrical noise, such as fluorescent lamps, motors and televisions. These noise sources can interfere with the performance of the unit. It also should not be placed in rooms where the temperature is less than 0 C (32 F) or greater than 40 C (104 F). Wipe the unit with a soft cloth. Do not clean the unit with abrasive powders or with chemical agents such as benzine or thinner. The handset hook poses a choking hazard. Keep the handset hook out of reach of children. When left unused for a long period of time, disconnect the unit from the AC outlet. When the unit receives power from a PoE power supply, disconnect the Ethernet cables. When the unit is mounted on a wall, make sure the cables are securely fastened to the wall. 8 Operating Instructions Document Version

9 Important Information Notice If the unit does not operate properly, disconnect the AC adaptor cord and Ethernet cables and then connect again. If you are having problems making calls, disconnect the Ethernet cables and connect a known working SIP Phone. If the known working SIP Phone operates properly, have the defective SIP Phone repaired by an authorized service center. If the known working SIP Phone does not operate properly, check the SIP server and the Ethernet cables. Under power failure conditions, the SIP Phone may not operate. Please ensure that a separate telephone, not dependent on local power, is available for use in remote sites in case of emergency. For information regarding network setup of the SIP Phone such as IP addresses, please see "Network Settings (Page 45)". If an error message is shown on your display, consult your phone system dealer or the network administrator. Use only the correct Panasonic handset. Data Security We recommend observing the security precautions described in this section, in order to prevent the following: loss, disclosure, falsification, or theft of user information unauthorized use of the unit interference or suspension of use caused by an unauthorized party We cannot be responsible for damages resulting from the misuse of this product. User information is defined as the following: Phonebook names, phone numbers, and IP addresses Forwarding destination numbers Numbers stored in One-touch Dialing buttons Passwords used to log in to the Web user interface Call logs Preventing Data Loss Keep a copy of all important data (such as the phonebook list) in case the machine malfunctions and data cannot be recovered. There is a risk that data stored or saved on the unit may be changed or deleted when, for instance, the unit is being repaired. To protect important data from unexpected damage, see Data Security (Page 9). Preventing Data Disclosure Store backups in a secure location. Do not store sensitive personal information in the unit. Personal information (such as the phonebook list and call log) can be registered and/or saved on this unit. To prevent data leakage or unexpected damages, make a record of necessary user information, etc., and initialize the unit to return it to its factory settings in the following cases. When passing on or disposing of the unit When lending the unit When having the unit repaired Make sure the unit is serviced by only a certified technician. When user information is sent from the unit to a PC or other external device, the confidentiality of that information becomes the responsibility of the customer. Before disposing of the PC or other Document Version Operating Instructions 9

10 Important Information external device, ensure that data cannot be retrieved from it by formatting the hard disk and/or rendering it physically unusable. Preventing Data Disclosure Over the Network To ensure the security of private conversations, only connect the unit to a secure network. To prevent unauthorized access, only connect the unit to a network that is properly managed. Make sure all personal computers that are connected to the unit employ up-to-date security measures. Security Information Security settings, such as passwords, cannot be undone at Panasonic service centers. Take measures to prevent passwords from being lost or forgotten. If a password is forgotten, initialize the unit and configure the settings again. For details, consult your administrator or dealer. For best security, set passwords that cannot be guessed easily, and change passwords periodically. If using SSL authentication, an NTP server must also be specified. Furthermore, if SSL authentication is performed without specifying an NTP server, authentication will be unconditionally validated without confirming the validity of the SSL certificate. Additional Information Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Do not use the unit near water, for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool. 2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 3. Do not use the telephone to report a gas leak in the vicinity of the leak. SAVE THESE INSTRUCTIONS FCC and Other Information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/tv technician for help. CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this device. FCC Declaration of Conformity Trade Name: Panasonic 10 Operating Instructions Document Version

11 Important Information Model Number: KX-UT123/KX-UT133/KX-UT136/ KX-UT248 Responsible Party: Panasonic Corporation of North America One Panasonic Way Secaucus, NJ U.S.A. Telephone No.: PANA (7262) This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of the cabinet of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ... If requested, this number must be provided to the telephone company. If trouble is experienced with this equipment, for repair or warranty information, please contact: Panasonic Service and Technology Company-BTS Center 415 Horizon Drive Bldg. 300 Ste. 350-B Suwanee, GA Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. shielding to RF energy commonly emitted by digital devices. For users in Canada only This Class B digital apparatus complies with Canadian ICES-003. This product meets the applicable Industry Canada technical specifications. For KX-UT248 only This unit features a built-in Bluetooth module that can be used to wirelessly connect a Bluetooth headset to the unit. Radio Frequency Exposure Requirements This product complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment. To comply with FCC/IC RF exposure requirements, it must be installed and operated in accordance with provided instructions. The unit requires minimum 20 cm (8 in) spacing must be provided between antennas and all person s body (excluding extremities of hands, wrists and feet) during wireless modes of operation. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter. Compliance with TIA-1083 standard Compatible with Hearing Aid T-Coil TIA-1083 T Telephone handsets identified with this logo have reduced noise and interference when used with T-Coil equipped hearing aids and cochlear implants. WHEN PROGRAMMING EMERGENCY NUMBERS AND (OR) MAKING TEST CALLS TO EMERGENCY NUMBERS: a. Remain on the line and briefly explain to the dispatcher the reason for the call. b. Perform such activities in the off-peak hours, such as early morning or late evenings. This equipment is hearing aid compatible. When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use the speakerphone option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate Document Version Operating Instructions 11

12 Before Operating the Telephone Before Operating the Telephone Accessory Information Included Accessories *1 Handset (1) Handset Cord (1) [Part No.] Black model: PNLXQ1001Z White model: PNLXQ1002Z For KX-UT113/KX-UT123: Stand (1) [Part No.] Black model: PNJA1066Z White model: PNJA1067Z For KX-UT133/KX-UT136/KX-UT248: [Part No.] Black model: PNYLUT113BM White model: PNYLUT113M [Part No.] Black model: PNYLUT133BM White model: PNYLUT133M *1 For extra orders for the accessories, call toll-free: (For users in the United States only) The illustrations may differ from the appearance of the actual product. Optional Accessories AC Adaptor *1 For users in the United States: KX-A239 (PQLV206) For users in Canada: KX-A239X (PQLV206) Wall Mount Kit For KX-UT113/KX-UT123: KX-A432 For KX-UT133/KX-UT136/KX-UT248: KX-A433 *1 To order an optional AC adaptor, please order using the "KX-A239" or "KX-A239X" model number (not "PQLV206"). 12 Operating Instructions Document Version

13 Before Operating the Telephone Location of Controls Front View For KX-UT113/KX-UT123: A B CDE F GHIJ KLM NO P Q For KX-UT133: A B D E C F GHIJ KLM OPQ R N Document Version Operating Instructions 13

14 Before Operating the Telephone For KX-UT136: A B D E C F GHIJ KLM OPQ R N For KX-UT248: A B D E G H C J I F R S Q SR KLMNOP LCD (Liquid Crystal Display) KX-UT113 is equipped with a 3-Line LCD. KX-UT123/KX-UT133 is equipped with a 3-Line LCD and LCD backlight. KX-UT136 is equipped with a 6-Line LCD and LCD backlight. KX-UT248 is equipped with a 4.4-inch LCD and LCD backlight. 14 Operating Instructions Document Version

15 Before Operating the Telephone Soft Buttons (S1 to S4) S1 to S4 (located below the display) are used to select the item displayed on the bottom line of the display. Message/Ringer Lamp *1 When you receive a call or Hold Recall, the lamp flashes green. When someone has left you a message, the lamp stays on red. *1 If KX-UT113/KX-UT123/KX-UT133/KX-UT136 is connected to a KX-NS1000 PBX, the Message/Ringer Lamp shows the current status as follows: Green flashing: You are receiving an intercom call, or you are receiving a Hold Recall or Transfer Recall from an extension. Red flashing: You are receiving an outside call, or you are receiving a Hold Recall or Transfer Recall from an outside line. Red on: You have a message. Navigator Key Used to adjust the volume or select desired items. ENTER Used to assign the selected item. Handset Hook Keeps the handset stable when the unit is mounted on a wall. For details, see "To Lock the Handset Hook when the Unit is Wall Mounted (Page 72)". FORWARD/DO NOT DISTURB Used to set Call Forwarding or Do Not Disturb on your extension. CONF (Conference)/CONFERENCE Used to establish a local three-way conference. REDIAL Used to redial the last dialed number. FLASH/RECALL Used to disconnect the current call and make another call without hanging up. MESSAGE Used to access your voice mailbox. HOLD Used to put a call on hold. When a call is on hold, the Hold lamp (KX-UT113/KX-UT123 only) flashes red. MUTE/AUTO ANSWER Used to receive an incoming call in hands-free mode or mute the microphone/handset during a conversation. MIC Used for hands-free conversation. TRANSFER Used to transfer a call to another party. SP-PHONE (Speakerphone)/HEADSET Used for performing hands-free operations. When the SP-PHONE is used, the lamp on the SP-PHONE (KX-UT133/KX-UT136/KX-UT248 only) or the lamp above the SP-PHONE (KX-UT113/KX-UT123 only) turns red. When muted, the lamp flashes red. CANCEL Used to cancel the selected item. Flexible Buttons/Flexible Button Lamps (KX-UT133/KX-UT136/KX-UT248 only) Used to make or receive calls, or perform the feature that has been assigned to the button. The flexible button lamp shows the status of each flexible button. For details, see "Flexible Buttons (KX-UT133/ KX-UT136/KX-UT248 only) (Page 35)". Page Keys (KX-UT248 only) Used to switch the page of flexible buttons displayed. There are three pages of eight flexible buttons. For details, see "Display of Assigned Flexible Buttons (KX-UT248 only) (Page 20)". Document Version Operating Instructions 15

16 Before Operating the Telephone Left Side View For KX-UT113/KX-UT123: A For KX-UT133/KX-UT136/KX-UT248: B A Headset Jack EHS Jack (KX-UT133/KX-UT136/KX-UT248 only) 16 Operating Instructions Document Version

17 Before Operating the Telephone Bottom View For KX-UT113: A B C For KX-UT123: A B D C For KX-UT133/KX-UT136/KX-UT248: A B D C DC Jack Document Version Operating Instructions 17

18 Before Operating the Telephone LAN Port Handset Jack PC Port (KX-UT123/KX-UT133/KX-UT136/KX-UT248 only) 18 Operating Instructions Document Version

19 Before Operating the Telephone Screens This section explains the buttons and icons that appear on the display. For KX-UT113/KX-UT123/KX-UT133: Setting Call Log For KX-UT136: Setting Call Log For KX-UT248: BLF 1 BLF 2 BLF 3 BLF 4 DN 1 DN Headset Setting Call Log Status Icons Indicates the status of various features (Page 20). Document Version Operating Instructions 19

20 Before Operating the Telephone Soft Button Icons Indicate the functions that will be accessed when the corresponding buttons are pressed. The icons displayed vary according to the state of the unit. (For example, the icons displayed while on a call are different from the icons displayed while storing an entry in the phonebook.) Scroll Indicator Indicates that [ ], [ ], [ ], or [ ] can be pressed to display the previous or next item. Although the scroll indicator is not shown in the screen sample of the KX-UT136/KX-UT248 above, it does appear on some screens. Display of Assigned Flexible Buttons (KX-UT248 only) Indicates a page of flexible buttons (Page 35). The names assigned to the flexible buttons are displayed on each page (Page 15). Status Icons Icon Description FWD/DND Displayed when Call Forwarding or Do Not Disturb is enabled (Page 34). AUTO ANS Displayed when Auto Answer is enabled (Page 27). Displayed when the ringer is turned off (Page 24). ECO Displayed when ECO mode is enabled (Page 41). Displayed when registration to the SIP server has been lost. If this icon is displayed, consult your administrator or dealer. Displayed next to lines that have new messages when checking new messages (Page 33). For KX-UT248 only, displayed when a Bluetooth headset is registered and connected (Page 74). For KX-UT248 only, displayed when a Bluetooth headset is registered but not connected (Page 74). 20 Operating Instructions Document Version

21 Before Operating the Telephone Soft Buttons and Soft Button Icons By pressing a soft button (S1 to S4), you can access the function displayed directly above it. Setting Call Log S1 S2 S3 S4 In this manual, soft buttons are referred to by their corresponding icons. In the example here, "Press Setting ", "Press Call Log ", or "Press " would indicate pressing S1, S2, or S3, respectively. Icon Description Setting Access the user setting menus (Page 38). Call Log Access the call log (Page 26). Access the phonebook (Page 36). Setup Access the setup menus (Page 75). Clear Erase the number or character above the cursor (Page 25). Search Search for a phonebook entry (Page 25). Menu Edit a call log or phonebook entry (Page 26, Page 36). Access the system features of the PBX (System Feature Access). You can access the system features only if KX-UT113/KX-UT123/ KX-UT133/KX-UT136 is connected to a KX-NS1000 PBX. For details, refer to the documentation of the KX-NS1000. OK Confirm a transfer operation (Page 30). Enter Begin installation of a firmware update (Page 48). Save or confirm the information shown on the display. Line You can also use the physical ENTER button to perform the same operation as this soft button. For KX-UT113/KX-UT123 only, if multiple lines are available at your unit, select the line to use to make a call (Page 25). Document Version Operating Instructions 21

22 Before Operating the Telephone Icon Description Answer Answer an incoming call (Page 23). Close Close the incoming call screen and continue pre-dialing (Page 25). Reject Reject an incoming call (Page 27). Blind Perform a blind transfer (Page 30). Add Add an entry, such as to the call rejection list or the phonebook (Page 28, Page 36). Erase Erase the information shown on the display (Page 28, Page 37). Save Save the information shown on the display (Page 28, Page 36). Call Make a call (Page 25). Edit Edit the information shown on the display (Page 26, Page 28, Page 36). Prefer Number Assign the preferred number to dial among multiple registered phone numbers in the same phonebook entry, when making a call using the phonebook (Page 36). Display the telephone number when searching an entry in the phonebook (Page 25). Update Update the firmware (Page 48). A/a Switch between uppercase and lowercase entry when entering characters (Page 51). 1/A/? Select the desired character entry mode when entering characters (Page 52). 22 Operating Instructions Document Version

23 Before Operating the Telephone Basic Operations This section explains the basics of using the unit. If KX-UT113/KX-UT123/KX-UT133/KX-UT136 is connected to a Panasonic KX-NS1000 PBX, refer to the documentation of the KX-NS1000 for information about the operation of the unit. Confirming Your Extension Number In stand-by mode (i.e., when you do not have any active calls), you can view the extension number and name registered to the unit. Going off- and on-hook There are several ways to go off-hook and on-hook: Using the handset Using the [SP-PHONE/HEADSET] button Using the soft buttons For KX-UT133/KX-UT136/KX-UT248, using a DN button (flexible button) Going off-hook In this manual, when you see the phrase "go off-hook", you can do any of the following: Lift the handset off of its cradle. Press [SP-PHONE/HEADSET] while the handset is on its cradle. This enables hands-free mode. Press [SP-PHONE/HEADSET] when using a headset. For KX-UT133/KX-UT136/KX-UT248, press a DN button (flexible button). Certain soft buttons, such as Answer, function like the [SP-PHONE] button. For details about DN buttons, see "Flexible Buttons (KX-UT133/KX-UT136/KX-UT248 only) (Page 35)". Going on-hook In this manual, when you see the phrase "go on-hook", you can do any of the following: Replace the handset on its cradle. Press [SP-PHONE/HEADSET] when using a headset or when you are in hands-free mode. Hands-free Mode In hands-free mode, you can talk and hear the other party in a conversation without using the handset. This mode is useful for performing other tasks during a conversation, such as writing. Enabling hands-free mode You can enable hands-free mode in one of the following ways: In stand-by mode, press [SP-PHONE]. During a conversation while using the handset, press [SP-PHONE]. You can then return the handset to its cradle. When receiving an incoming call, press Answer. For KX-UT133/KX-UT136/KX-UT248, in stand-by mode, press an idle DN button (flexible button). For KX-UT133/KX-UT136/KX-UT248, when receiving a call or when a call is on hold, press the flashing green DN button (flexible button) that corresponds to the call. Canceling hands-free mode You can cancel hands-free operation simply by lifting the handset off its cradle. For details about DN buttons, see "Flexible Buttons (KX-UT133/KX-UT136/KX-UT248 only) (Page 35) ". Off-hook monitor During a two-party conversation with the corded handset, you can allow other people to listen to the conversation through the speaker while you continue the conversation using the handset. Press [SP-PHONE], but do not return the handset to its cradle. Press [SP-PHONE] again to cancel off-hook monitor. When off-hook monitor is active, replacing the handset to its cradle enables hands-free mode. During a conference call, pressing [SP-PHONE] simply enables hands-free mode. The handset will be disabled. Document Version Operating Instructions 23

24 Before Operating the Telephone Adjusting the Volume You can adjust the ringer, handset, headset, and speaker volume using [ ] and [ ] on the Navigator key. Adjusting the ringer volume When receiving a call, press [ ] or [ ]. You can also adjust the ringer volume in the settings. For details, see "Ringer (Page 41)". When the ringer volume is turned all the way down, "Off" is displayed. Also, is displayed when the unit is in stand-by mode. Adjusting the handset/headset/ speaker volume Press [ ] or [ ] during a conversation when using the handset, headset, or when you are in hands-free mode. 24 Operating Instructions Document Version

25 Feature Operations Feature Operations If KX-UT113/KX-UT123/KX-UT133/KX-UT136 is connected to a Panasonic KX-NS1000 PBX, refer to the documentation of the KX-NS1000 for information about the operation of the unit. However, please refer to this documentation for details about the following features: Phonebook (Page 25, 36) Call Log (Page 26) Making Calls This section explains the basic methods for making a call. Making a Call 1. In stand-by mode, go off-hook. 2. Enter the number you want to call. 3. Press [ENTER], or wait a few seconds for the number to be dialed. 4. To end the call, go on-hook. For KX-UT113/KX-UT123, if more than one line is available at your unit, you can press Line before going off-hook and then select the line you want to use. For KX-UT133/KX-UT136/KX-UT248, if more than one line is available at your unit, you can press an idle DN button (flexible button) assigned to the line you want to use before entering the number. For details about DN buttons, see "Flexible Buttons (KX-UT133/ KX-UT136/KX-UT248 only) (Page 35)". Pre-dialing In stand-by mode, you can start dialing (max. 32 digits) while still on-hook. To delete a number you entered, press Clear. To clear the entire number, press and hold Clear. To connect the call, go off-hook or press [ENTER]. For KX-UT133/KX-UT136/KX-UT248, you can also press an idle DN button (flexible button) to connect the call. For details about DN buttons, see "Flexible Buttons (KX-UT133/KX-UT136/ KX-UT248 only) (Page 35)". For KX-UT113/KX-UT123, when pre-dialing you can press Call instead of going off-hook. If more than one line is available at your unit, select the line to use, and then press [ENTER]. If you receive an incoming call during pre-dialing, the display changes to the incoming call screen. For KX-UT133/KX-UT136/ KX-UT248, you can close the incoming call screen by pressing Close, and continue pre-dialing. Making a Call from the Phonebook List Scrolling through all entries 1. Press. 2. Press [ ] or [ ] to select an entry. 3. Go off-hook. 4. To end the call, go on-hook. For KX-UT133/KX-UT136/KX-UT248, you can also press an idle DN button (flexible button) in step 3 to connect the call. For details about DN buttons, see "Flexible Buttons (KX-UT133/ KX-UT136/KX-UT248 only) (Page 35)". For KX-UT113/KX-UT123, you can press Call instead of going off-hook. If more than one line is available at your unit, select the line to use, and then press [ENTER]. In step 2, if multiple phone numbers are stored for the entry, you can press Number and then select the phone number to call. Searching by name 1. Press. 2. Press Search. 3. Enter the name (max. 12 characters) you want to search for. 4. Press [ENTER]. The entry that matches your search appears. 5. Go off-hook. 6. To end the call, go on-hook. For KX-UT113/KX-UT123, you can press Call instead of going off-hook. If more than Document Version Operating Instructions 25

26 Feature Operations one line is available at your unit, select the line to use, and then press [ENTER]. For details about entering characters, see "Entering Characters (Page 51)". In step 4, if multiple phone numbers are stored for the entry, you can press Number and then select the phone number to call. If you do not press any buttons for 1 minute, the unit will return to stand-by mode. Dialing by Using Call Logs The last 30 incoming calls and outgoing calls are stored in their respective logs, in order of newest to oldest call. Missed incoming calls appear in the missed call log in addition to the incoming call log. You can make calls to the numbers listed in the call logs. 1. Press Call Log. 2. Press [ ] or [ ] to select the call log type, and then press [ENTER]. 3. Press [ ] or [ ] to select the desired entry. 4. Go off-hook. 5. To end the call, go on-hook. For KX-UT133/KX-UT136/KX-UT248, you can also press an idle DN button (flexible button) in step 4 to connect the call. For details about flexible buttons, see "Flexible Buttons (KX-UT133/KX-UT136/KX-UT248 only) (Page 35)". For KX-UT113/KX-UT123, you can press Call instead of going off-hook. If more than one line is available at your unit, select the line to use, and then press [ENTER]. You can add a call log entry to the phonebook. See "Adding a Phonebook Entry from the Incoming or Missed Call Log (Page 36)". Editing a phone number before dialing from the incoming or missed call log You can edit a phone number in the incoming or missed call log before using it to dial. 1. Press Call Log. 2. Press [ ] or [ ] to select "Incoming Call Log" or "Missed Call", and then press [ENTER]. 3. Press [ ] or [ ] to select the desired entry. 4. Do one of the following, depending on your unit: For KX-UT113/KX-UT123 users Press Menu, select "Edit", and then press [ENTER]. For KX-UT133/KX-UT136/KX-UT248 users Press Edit. 5. Edit the number, and then go off-hook or press Call. 6. To end the call, go on-hook. Redialing the Last Number You Dialed (Redial, Last Number) You can redial the last phone number that you dialed. 1. Press [REDIAL]. 2. To end the call, go on-hook. For KX-UT133/KX-UT136/KX-UT248, to select a line to use to redial, press the appropriate DN button (flexible button) before you press [REDIAL]. For details about DN buttons, see "Flexible Buttons (KX-UT133/KX-UT136/ KX-UT248 only) (Page 35)". The unit may be configured to display the outgoing call log instead of immediately redialing. You can select an entry from the call log to make a call (Page 26). For details, consult your administrator or dealer. One-touch Dialing (KX-UT133/ KX-UT136/KX-UT248 only) You can make a call with a One-touch operation if a One-touch Dialing button has been created for the desired party. One-touch Dialing buttons can also be configured to access features of your phone system, if available. 1. Go off-hook, and then press the One-touch Dialing button (flexible button). 2. To end the call, go on-hook. A BLF (Busy Lamp Field) button (flexible button) can also be used to call an extension simply by pressing the button. For details, consult your administrator or dealer. For details about flexible buttons such as One-touch Dialing buttons and BLF buttons, 26 Operating Instructions Document Version

27 Feature Operations see "Flexible Buttons (KX-UT133/KX-UT136/ KX-UT248 only) (Page 35)". Receiving Calls This section explains the basic methods for receiving a call. Receiving a Call 1. Go off-hook. 2. To end the call, go on-hook. Auto answer You can have the unit automatically answer an incoming call. The call is connected after a programmed number of rings. To enable Auto Answer: In stand-by mode, press [AUTO ANSWER] until "Auto Answer On" appears. To disable Auto Answer: In stand-by mode, press [AUTO ANSWER] until "Auto Answer Off" appears. When Auto Answer is enabled, AUTO ANS appears on the display in stand-by mode. Rejecting Calls You can reject an incoming call at your unit or set the unit to reject certain calls. Rejecting a call while receiving 1. When receiving an incoming call, press Reject. Rejecting anonymous calls You can set the unit to reject calls when the unit receives a call without phone number. To reject anonymous calls, the Block Anonymous Call setting must be enabled through Web user interface programming (Page 59). For details, consult your administrator or dealer. Rejected phone numbers will not be stored in the incoming or missed call log. Depending on the line an incoming call is arriving on, the call may not be rejected. Document Version Operating Instructions 27

28 Feature Operations Rejecting specific calls You can set the unit to reject specific phone numbers. Rejected phone numbers will not be stored in the incoming or missed call log. Adding a phone number You can store a maximum of 30 phone numbers you want to reject in the rejection list of the unit. 1. In stand-by mode, press Setting. 2. Press [ ] or [ ] to select "Call Block", and then press [ENTER]. 3. Press Add. 4. Enter the telephone number (max. 32 digits), and then press [ENTER]. If you do not press any buttons for 1 minute, the unit will return to stand-by mode. Deleting a stored phone number 1. In stand-by mode, press Setting. 2. Press [ ] or [ ] to select "Call Block", and then press [ENTER]. 3. Press [ ] or [ ] to select the phone number you want to delete, and then press Erase. 4. Press [ ] or [ ] to select "Yes", and then press [ENTER]. If you do not press any buttons for 1 minute, the unit will return to stand-by mode. To register additional telephone numbers, repeat the procedure from step 3. Adding a phone number from the incoming or missed call log You can add a phone number by referring to the incoming or missed call log. 1. In stand-by mode, press Call Log. 2. Press [ ] or [ ] to select "Incoming Call Log" or "Missed Call", and then press [ENTER]. 3. Press [ ] or [ ] to select the entry with the phone number you want to reject. 4. Press Save. 5. Press [ ] or [ ] to select "Call Block", and then press [ENTER]. 6. Press [ ] or [ ] to select "Yes", and then press [ENTER]. If you do not press any buttons for 1 minute, the unit will return to stand-by mode. Editing a stored phone number 1. In stand-by mode, press Setting. 2. Press [ ] or [ ] to select "Call Block", and then press [ENTER]. 3. Press [ ] or [ ] to select the phone number you want to edit, and then press Edit. 4. Edit the phone number as necessary, and then press [ENTER]. 28 Operating Instructions Document Version

29 Feature Operations Holding a Call You can put a call on hold by holding the call at your extension. To hold the current call 1. Press [HOLD], and then go on-hook. For KX-UT133/KX-UT136/KX-UT248, if Automatic Call Hold is enabled on your unit, the call will also be put on hold if you press a DN button (flexible button) other than the one for the current call. For details, consult your administrator or dealer. To retrieve a call on hold at your extension 1. Go off-hook. 2. Do one of the following, depending on your unit: For KX-UT113/KX-UT123 users Press [HOLD]. For KX-UT133/KX-UT136/KX-UT248 users Press the green flashing DN button (flexible button). If a call is not retrieved within a specified time, you will hear an alarm as a reminder (Hold Recall). For details about DN buttons, see "Flexible Buttons (KX-UT133/KX-UT136/KX-UT248 only) (Page 35)". Receiving a Second Call (Answering Call Waiting) During a conversation, if a second call arrives, you will hear a call waiting tone. You can answer the second call by disconnecting or holding the current call. To disconnect the current call and then talk to the new party 1. Go on-hook while hearing the call waiting tone. 2. Go off-hook. To hold the current call and then talk to the new party For KX-UT113/KX-UT123 users 1. Press [HOLD] while hearing the call waiting tone. For KX-UT133/KX-UT136/KX-UT248 users 1. Press [HOLD] while hearing the call waiting tone. 2. Press the green flashing DN button (flexible button). For KX-UT133/KX-UT136/KX-UT248, if Automatic Call Hold is enabled on your unit, you do not need to press [HOLD] in step 1. The call is automatically put on hold when you press the DN button. For details, consult your administrator or dealer. For details about DN buttons, see "Flexible Buttons (KX-UT133/KX-UT136/KX-UT248 only) (Page 35)". Document Version Operating Instructions 29

30 Feature Operations Talking to Two Parties Alternately (Call Splitting) When you are talking to one party and have another party on hold, you can switch the call on hold and the current call. 1. Press [HOLD] during a conversation. 2. Call the second party. 3. Do one of the following, depending on your unit: For KX-UT113/KX-UT123 users Press [HOLD]. For KX-UT133/KX-UT136/KX-UT248 users Press [HOLD], and then press the green flashing DN button (flexible button) that corresponds to the other party on hold. For KX-UT133/KX-UT136/KX-UT248, if Automatic Call Hold is enabled on your unit, you do not need to press [HOLD] in step 3. The call is automatically put on hold when you press the DN button. For details, consult your administrator or dealer. For details about DN buttons, see "Flexible Buttons (KX-UT133/KX-UT136/KX-UT248 only) (Page 35)". Transferring a Call (Call Transfer) You can transfer a call to another destination (extension or outside party). To transfer 1. Press [TRANSFER] during a conversation. 2. Call the party you want to transfer the call to. 3. Wait until the other party answers to announce the transfer. 4. Press OK. If On-hook Transfer is enabled on your unit, you can simply go on-hook in step 4 instead of pressing OK. For details, consult your administrator or dealer. If unscreened transfers are supported on your phone system, step 3 can be omitted. For details, consult your administrator or dealer. For KX-UT113/KX-UT123, if a call is on hold (Page 29), the transfer operation cannot be performed. To do a blind transfer 1. Press Blind during a conversation. 2. Call the party you want to transfer the call to. 3. Go on-hook. For KX-UT113/KX-UT123, if a call is on hold (Page 29), the transfer operation cannot be performed. To Transfer with One Touch (One-touch Transfer) (KX-UT133/KX-UT136/ KX-UT248 only) 1. Press the BLF button (flexible button) during a conversation. 2. Wait until the other party answers to announce the transfer. 3. Press OK. If On-hook Transfer is enabled on your unit, you can simply go on-hook in step 3 instead of 30 Operating Instructions Document Version

31 Feature Operations pressing OK. For details, consult your administrator or dealer. If unscreened transfers are supported on your phone system, step 2 can be omitted. For details, consult your administrator or dealer. For details about flexible buttons, see "Flexible Buttons (KX-UT133/KX-UT136/KX-UT248 only) (Page 35)". Mute You can mute your voice during a conversation. While the mute feature is turned on, you will be able to hear the other party, but the other party will not be able to hear you. The built-in microphone, handset, and headset are all muted when the mute feature is turned on. To mute/unmute 1. Press [MUTE]. Document Version Operating Instructions 31

32 Feature Operations Conference Call (Local Three-way Conference) During a conversation, you can add an additional party to your call and establish a conference call. Notice Your phone system may support advanced conference features, such as conference calls with four or more parties. In this case, the procedures for handling a conference call may be different from those explained in this section. For details about your phone system, consult your administrator or dealer. Making a Conference Call 1. Press [CONFERENCE]/[CONF] to put the current call on hold. 2. Call the party you want to add to the conversation. 3. After the called party answers, press [CONFERENCE]/[CONF] to begin the conference call. Removing a Party from the Conference During a conference, you can remove other parties from the conference. However, this operation is available only during conference calls you initiate. For KX-UT133/KX-UT136/KX-UT248 users 1. During a conference call, press [HOLD]. The other parties are put on hold. 2. Press the DN button (flexible button) that corresponds to the party you want to disconnect. A conversation is established with the party you want to disconnect. 3. Go on-hook. The party is disconnected. 4. Press the DN button (flexible button) that corresponds to the remaining party. You can continue the conversation with the remaining party. To reestablish the conference without removing either party, press [CONFERENCE]/[CONF] after step 2. For details about DN buttons, see "Flexible Buttons (KX-UT133/KX-UT136/KX-UT248 only) (Page 35)". Ending a Conference Call 1. Go on-hook during a conference. For KX-UT113/KX-UT123 users 1. During a conference call, press [HOLD]. The second party is put on hold, but you can continue talking to the first party. 2. Go on-hook. The first party is disconnected. 3. Press [HOLD]. You can continue the conversation with the second party. To disconnect the second party instead of the first party, press [HOLD] 2 times in step 1. To reestablish the conference without removing either party, press [CONFERENCE] after step Operating Instructions Document Version