10 Top Tips to Improve Your Small Business Performance
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1 10 Things You Can Do Today to Help Your Clients Save Time and Money Use the Force Luke! Douglas Sleeter, Founder and President The Sleeter Group
2 About Doug Sleeter The Sleeter Group 700-member Accounting Consulting Group Author Textbooks and Reference Guides Consultant to Software Developers CPA Practice Advisor Columnist, Successful Small Business Consulting Top 25 Thought Leaders, 2011, 2012 and 2013 Accounting Today Top 100 Most Influential People in Accounting for 2008, 2009, 2010, 2011,
3 The Old World Client Communication Accountant Live Data Desktops/ Servers LANs/ VPNs Accountant Travel or RDP or FTP Both Ways Copies of Data Desktops/ Servers LANs/ VPNs Expensive Complex Must Coordinate with Client Data Gets Out of Sync Security Lapses Everywhere Very Inefficient
4 The New World Client Communication Accountant Manage Data Operations Timesheets Job Costing POS Dashboard Internet Cloud Security Software Live Data Bookkeeping Consulting Payroll Taxes CFO Services Dashboard Anytime/Anywhere Enhanced Security Less Expensive Data Always in Sync (Live) Simplicity Reduced Client IT Needs
5 Chunkification of Business Processes Accountant Branded Secure Web Site GL, Reports & Dashboards
6 Zero Entry Buyer Seller Customer Shops and Places Order Human Enters Order into Online Shopping Cart, or into POS, or Phones the Seller who Enters the Order Seller Receives Order Electronically Seller s Cloud Solution Converts Order into Invoice and Sends Electronic Bill to Customer. Also sends order to fulfillment Customer s Cloud Solution Converts Bill into a Payable Transaction and starts the payment approval process Human Review of Auto-Entered Data (Account, Dept., and Job Codes) Seller receives funds electronically in bank, and the Cloud Solution records the receipt in the accounting system Customer Initiates Payment via Electronic Bill Payment System Bookkeeper Reconciles Transactions (Human Review of Auto-Entered Data) 6
7 Leading Clients Across the Chasm Technology Adoption Curve Innovators 2.5% Early Adopters 13.5% Early Majority 34% Late Majority 34% Laggards 16% Based on Geoffrey Moore - Crossing the Chasm
8 How Zero Entry Changes Everything Bookkeepers Very Little Data Entry (Not Zero, but Close) Paperless Document Management Opt-in Managing Data Flows Between Chunks Reconciling the Pieces Accountants/Consultants Install, Configure, Connect, Test, Monitor Evaluate, Compare, Evangelize (sell) Change Management Catalyst Become a Lego Master Outsourced Client Accounting Services Opportunities! 8
9 2013 Awesome Applications Avalara Avatax Bill.com BillQuick Cloud9 Real Time Concur small business QuickBooks Online SmartVault Xero Zoho CRM
10 Setting the Foundation 1. Go Paperless and Get Your Clients Paperless. 2. Organize Yourself 3. Improve Client Meetings Using Cloud Technologies
11 Paperless Dump the File Cabinets Get Paperless Stay Paperless SmartVault Fujitsu ScanSnap Cannon Scanners Adobe Acrobat 11
12 Microsoft OneNote or Evernote Digital Notebooks Secure sharing, collaborative, cloud or local 12
13 Improve Meetings Livescribe SmartPen Record everything you write and hear. Tap anywhere on your notes to replay the audio from that moment in time. 13
14 Virtualize and Collaborate 4. Virtualize Your Presence 5. Leverage Collaboration Technologies 14
15 Virtualize Your Presence Online Meetings GoToMeeting/GoToWebinar Google + Hangouts Remote Assistance Tools Remote Desktop GoToAssist LogMeIn Instant Messaging Google +, Yahoo Messenger, Zoho Chat 15
16 Google Docs Zoho Docs Securely share collaborative documents, spreadsheets and presentations 16
17 Secure the Fort 6. Secure Your Data Transfers Use Sharefile, SmartVault, or Ziptr for File Transfer. Dropbox, GoogleDrive, 7. Get your clients QuickBooks files hosted in the Cloud or convert them to QuickBooks Online or Xero 17
18 Files automatically sync across multiple computers, and the Web when files change Version history Share folders 2GB free / up to 100GB paid Windows, Mac & Linux Secure Transmitted via SSL Stored with AES-256 encryption SAS 70 certified Mobile apps available & integrated
19 Google Drive 5GB Free 10GB max file size Windows, Mac & Android Integrated with Google Docs
20 On-line file storage and sharing across devices Supports Windows, ios & Android today Integrated with Office 2010 menus 7GB FREE!
21 5GB free SSL transmission / 128- bit encrypted storage Multi platform Windows, Mac, ios Folder independent File versioning Outlook plugin Great user experience! Administrative control
22 Hosting QuickBooks in the Cloud Cloud9 Real Time Right Networks Many others Make sure you choose a Licensed Intuit Hosting Company 22
23 Improve Productivity 8. Learn which CRM & project management tools are for your practice. Method CRM, Results CRM, Zoho CRM, Office Tools 23
24 Deepen Client Relationships Client Accounting Services 9. Use Bill.com to take AR, AP, and Cash Forecasting to the cloud. 24
25 Transform Your Value 10.Use Analytics and Dashboarding tools to develop deeper engagements with clients. Qqube WebKPI Biztools Corelytics Profitcents Insperity Reveal 25
26 Analytics and Dashboards in Real Time 26
27 Summary 1. Go Paperless 2. Organize Yourself 3. Improve Meetings 4. Virtualize Your Presence 5. Collaborate 6. Secure Your Data 7. Get your clients QuickBooks files hosted in the Cloud or convert them to QuickBooks Online or Xero 8. Use CRM & project management tools 9. Use Bill.com to take AR, AP, and Cash Forecasting to the cloud. 10. Use Analytics and Dashboarding Tools to Transform Client Relationships. 27
28 Thank You! Douglas Sleeter Accounting Solutions Conference Caesars Las Vegas November 3-6, 2013 Sleeter Group Consultants Network 700 Consultants in US, Canada Education (Seminars, Webinars, Books) Developer Consulting (Marketing and Product Strategy)
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