IN E-GOVERNMENT

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1 IN E-GOVERNMENT Wilfried Grommen Chief Technology Officer HP EMEA 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice

2 AGENDA A Government Innovation Strategy Key Technology Innovators New partnership model, fostering Innovation Conclusions Hewlett-Packard Development Company

3 TOP DOWN & BOTTOM - UP Government Effectiveness Collabora tion Lower budget Agility Service orientation TECHNOLOGY INNOVATION Government Efficiency Transpar ancy Cost reduction Governance Information Management Hewlett-Packard Development Company

4 POLICY VS. TECHNOLOGY INNOVATION HIGH Policy Impact LOW Strategic Innovation Operational Innovation LOW HIGH Technology Impact Hewlett-Packard Development Company

5 KEY TECHNOLOGY INNOVATORS Hewlett-Packard Development Company

6 INNOVATOR 1: CLOUD COMPUTING IT as a service IT becomes a utility Lowers the cost of IT Shortens time to market Hewlett-Packard Development Company

7 CLOUD COMMON GROUND A platform to align the objectives of Gov Business & IT Governance Government Cost Reduction Agility Time to Market Flexibility Responsivenes s Services Services Cloud Cloud Platform Information Technology Operational Costs vs. innovation Security Standardization Compliance Hewlett-Packard Development Company

8 WHICH CLOUD(S) TO BUILD? Insource or Outsource Fixed Costs Multi Tenant Hosted Private Cloud, on- or off premise Private Cloud on-premise Asset Based CIO as Strategic Service Broker Public Cloud, no location awareness Virtual Private Cloud, Location Awareness Service Based Single Tenant Variable Costs Hewlett-Packard Development Company

9 CLOUD E-GOVERNMENT IMPACT Unstoppable Advantages of Shared Services Concept Infrastructure consolidation, application maintenance cost, shared services architecture, SaaS contract consolidation Geo-political adoption US :25 points Reform program of federal information technology management EU : Cloud consultation Special advisor: Vivek Kundra Canada: ONE consolidated - new IT agency ( 2 billion, 8000 workers) Australia: Federal government community cloud Hewlett-Packard Development Company

10 INNOVATOR 2: MOBILE UPTAKE HP 2010 DISCOVER Hewlett-Packard 2011, Development Copyright Company 2011 Hewlett-Packard Development Company, L.P. Source: Morgan Stanley

11 M-GOVERNMENT PERSPECTIVES Hewlett-Packard Development Company

12 M-GOVERNMENT IMPACT- APPSWARE NL - Rijksoverheid NY SENATE Canada: European Parliament Hewlett-Packard Development Company

13 INNOVATOR 3: OPEN DATA Open Government Partnership - September 2011 UN General Assembly - President Obama The Power of Open Ecosystem of applications datasets Opengoverment datacamp (Warshaw October) OGDI (MS) Hewlett-Packard Development Company

14 NEW PARTNERSHIP MODEL FOSTERING INNOVATION E.G. FLEMISH GOV Storming Norming & Performing & Innovating Performing, Improving & Innovating 1 st ICT Outsourcing 5 year contract 2 rd ICT Outsourcing 5 year contract 3 rd ICT Outsourcing 7 year contract Hewlett-Packard Development Company

15 FROM COALITION AGREEMENT TO INNOVATION THEMES The Government Coalition agreement for Flanders drives overall / E2E improvements in which translates into the following main Innovation Themes G eo -i nfo rm a ti o n I n t e r g o v e r n m e n t a l a g e n cie s in f o r m a t io n f lo w s Im p le m e n ta ti o n o f th e EU se r vi c e d i re c tiv e Economy of scale A u t o m a t ic a llo ca t io n o f g r a n t s S a v in g s r e q u ir e d - s im p lif ic a t io n IC T a s a fo und a tio n E - g o v e r n m e n t a s a n e n a b le r M ea sure o n effici en c y & effectiven ess Th e u s e o f I C T, e - g o v a n d a d m in is t r a t iv e s im p lif ica t io n f o r a m o r e e f f icie n t g o v e r n m e n t C r o s s r o a d b a n k s f o r d a t a e x ch a n g e I n n o v a t i o n Government Efficiency Government Effectiveness Information Continuum Always On Government Commodity IT Services Hewlett-Packard Development Company

16 PROVEN INNOVATION METHODOLOGY Current reality ICT market trends Flemish Government Charter, goals, organization Client direction Innovation agenda Wer kplekvan van W er kplek toekomst mst ddeet oeko Listen & Learn Business Innovation workshops Kennisbeh nisbeheer eer Ken Digitaliseren Digitaliseren van van we kstr rkstromen omen wer Applicaties licaties App voorrde de21 21stst voo eeu w eeuw GGebruikers ebr uiker sapparatuur apparatuur Van de de toekoms toekoms tt Van evolutie evolutie volge volgen n BBII kennisoverdrac kennis over dracht ht (mar (marktevolutie) kt evolutie) VODDII programma VO programma 2de 2de generatie gener at ie intelligent hief intelligent arc archief Geo-aw aree G eo-awar toepass toepas singen ingen Profiel Pr ofielgebas gebas eerde eer de wwerkplek er kple k Policy P olic y O Outc utcome om e Mgt gt : KKennis ennis --ccatalysator atalys ator-van IInfor nformatie van matie naar naar beleid s indicator en bele ids indic atoren DDigitalis igit alis eren n er envan van in in e en uitgaande os ttop uit gaande p pos opvo VO niveau niv eau M Multimedia ultimedia // vide videos os trtreaming eaming :: effic efficienter ie nt er communic eren c ommunicer en New Burg rgerg ergericht ericht Bu re ger reg ereen n Citiz Citizen en Centric C ent ric model model v oor de ams ee voor de Vla Vlaams overheid over heid New CRM klantbeheer) CRM ((klantbehee r) voor de ams ee voor de Vla Vlaams overheid over heid Ne w Ont wikkel o mgeving Ontw ikkelomgeving mobielet oes tellen mobiele toes tellen ((PDA, ablets )) PD A,ttablets ICT ICTTerminologie Terminologie Vlaamse Vlaams e overheid overheid a r chief ie arc hiefvis visie Visie Visie Ander Anderss Werken Wer ken de de ICT ICTinvulling invulling Kennismgt K ennis mgt :: hoe hoe hier hier mee mee omgaan omgaan bin binnen nen de de overheid overheid(learning (learning organisat io n) organisation) Intelligent Intelligent Arc Archief hief pr ojecten projec ten I P convergentie IP convergentie ((IIPPtel, tel,data, data,mobiel, mobiel, )) Samenw Samenwerkings er kings -pl a t form platfor m Digitaliseren D igit ali s erenvan vanhet het aankoo aankoopproc ppr oces es (e(e- M Mo obiliteit biliteit intr intraa-muros muros, ext raa muros extr muros (w (wireless ir ele s s,, QQoS) os) Ruleburs R ule bur stt (bus (business ines s ne) ssnelle nelle rrule ule engi engine) imple mentatie van implementatie van regelgeving regelgeving Alfres coo OOpens pensourc Alfresc ourcee alternatief alt er natief OOpensour cee wwer erkple k pens ourc kplek POC POC Opens O pensour ourcce ebbii evalua t ie evaluatie e-f or mulie r en e-form ulieren Tele pr esenc e // Telepres ence cconferenc ing onferencing W ik ipedia Wikipedi a POC PO Cvoor voorde de Vlaams e ov er heid Vlaamse overheid Solution blueprints Semantic Semantic web web tec ie technolog hnolo gie M Mutikanaa utikanaal l ttoepas oepas ssingen ingen Ne w New Narr ow ccas asting N arrow ting:: geric gericht hten enrrealtime ealtime c ommunicer communic eren en Vision Vis ion Vlimpers nd Vlimper s on on dema demand Mijn ijnvlaanderen Vlaander en b ur ger portaal burger portaal proc procurement) urement) Web Web Planlast Pl a nlas t vermindering ver minder ing OOrracle io n acle applicat applic ation Expres Express s SO SOAAen enwwebs ebs ervic ervices es voo r O& V voor O&V Discovery workshops INDIGO : Innova tie sp sporen oren PoC Minister, CIO, Secr Gen Level Hewlett-Packard Development Company Government trends Best practices Pilot Projects

17 CONCLUSIONS Innovation enables the agenda of efficiency and effectiveness 3 major technology innovators Cloud: ICT becomes a shared service utility Mobile: Appsware ecosystem of e-gov applications Open Data = Open Government A new outsourcing public private partnership, fostering innovation Hewlett-Packard Development Company

18 Thanks 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice

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