Confer III Basic Operation

Transcription

1 Confer III Basic Operation Calling Phone Call setup phase: 1. Your phone rings 2. You take the handset off-hook 3. The PBX/CO senses loop current and connects you to the calling phone analog 2-wire line Your Phone

2 Confer III Basic Operation Calling Phone Call setup phase: 1. The line plugged into the Confer III rings 2. The Confer III takes the line off-hook 3. The PBX/CO senses loop current and connects the Confer III line to the calling phone analog 2-wire line

3 Welcome to the Confer III Bridge! Calling Phone Call setup Greeting Message: Depending on the options and settings, the calling phone will first hear: a standard greeting (Option VP Present) a custom user-recded greeting (Option UG Present and the greeting is not erased, otherwise, the std greeting will be played) no greeting (Greeting Override On VP and UG Options not present) analog 2-wire line

4 Welcome to the Confer III Bridge! Calling Phone Greeting Options Standard Greeting Welcome to the Confer III Bridge must have VP Option VP Option also activates other voice prompts mute status lockout status headcount (if HC Option present) greeting override greeting can be overriden with Greeting Ovrd

5 Welcome to the XYZ Cpation s Weekly Executive Staff Meeting! Calling Phone Greeting Options Custom User Recded Greeting tail greeting to conference s context Welcome to the XYZ Cpation s Weekly Staff Meeting must have VP Option, RA Option, and UG Options recd up to 30 second greeting f each conference via dial-in CM Pt greeting can be overriden with Greeting Ovrd

6 Please enter your authization code Calling Phone Call setup Auth Code entry: After the greeting, (depending on options and settings), the calling phone will hear: a standard auth code message followed by a prompt beep (Auth Code/VP Options Present) please enter your authization code a custom user-recded greeting (followed by a prompt beep) which includes a reference to auth code entry (Option UG and Auth Code Options Present) a single prompt beep (Auth Code Present with VP/UG Options not present) no prompt message prompt tone (Auth Code Option not Present Auth Code Override ON) analog 2-wire line

7 Join Tone (bing-bong chime tone) Calling Phone Call setup Conference Join: After the authization code entry (if applicable) the calling phone will hear: a Join tone (a bing-bong two-tone chime with a low to high pitch) the conference will hear a Join tone if join tone is enabled through dipswitch S5 position 2 ON analog 2-wire line

8 Conference User Commands analog 2-wire lines Mute/Unmute (6#) any member can mute/unmute his/her mic audio by pressing 6# (ON/OFF toggle) if VP Option not present, mute ON indicated by two-tone low to high pitch beep while mute OFF indicated by two-tone high to low pitch beep played to the user MUTED / UNMUTED voice prompt played to user (if VP Option present)

9 Conference User Commands analog 2-wire lines Lockout (5#) any member can lock the conference by pressing 5# a locked conference will igne subsequent calls if VP Option not present, locked indicated by three-tone low to mid to high pitch beep played to conf CONFERENCE LOCKED voice prompt played to conf (if VP Option present)

10 Conference User Commands analog 2-wire lines Unlock (8#) any member can unlock the conference by pressing 8# an unlocked conference will answer subsequent calls if VP Option not present, unlocked indicated by threetone high to mid to low pitch beep played to the conf CONFERENCE UNLOCKED voice prompt played to conf (if VP Option present)

11 Conference User Commands analog 2-wire lines Self-Boost (2#) any member can boost his/her mic audio by pressing 2# self-boost is a one-time, one step boost (subsequent 2# presses are igned) allows weak lines to get a volume boost

12 Conference User Commands analog 2-wire lines Headcount (*42) HC and VP Options must be present any member can request headcount of active participants in the conference by pressing *42 Voice Prompt indicating number of conference members played to conference: ONE, TWO, THREE, etc.,.

13 Conference Moderat Commands analog 2-wire lines Conference Moderat Dialout and VP Options must be present to suppt moderat commands any member can request moderat privileges by pressing *67 if moderat privilege has been granted, the user will hear a dobell chime

14 Conference Moderat Commands Virtual Gavel (4#) Allows moderat to mute all members audio except his/her own to bring the conference to der toggles between gavel ON gavel OFF(nmal operation) analog 2-wire lines

15 Conference Moderat Dialout Commands analog 2-wire lines Dialout (*36) Allows moderat to drop himself/herself from the conference and dial out through the next available line in the conference group after pressing *36, moderat hears dial tone from PBX then enters phone number of party being called.

16 Conference Moderat Dialout Commands Drop Line (*33) Allows moderat to drop the current dialout line and return to the conference analog 2-wire lines

17 Conference Moderat Dialout Commands Add Line (*32) Allows moderat to add the current dialout line to the conference moderat is also added back into the conference analog 2-wire lines

18 Conference Moderat Dialout Commands Dialout Example: conference member presses *67 to gain moderat privilege then presses *36 to get an outside line moderat gets dialtone and dials the number of the party called party answers moderat presses *32 to add called party and himself into the conference if the called line was busy, the moderat could have pressed *33 to analog 2-wire lines drop the busy line and return to the conference Outside line

19 Confer III Configuration Changes From time to time, you will need to make changes to the conference assignments, authization codes, greetings, etc,., Change methods fall into three categies CM Pt (Local Battery Feed) CM Pt (Remote Administrat Mode) Conf Select Buttons on each Card CM Pt

20 CM Pt (Local Battery Feed) Confer III Configuration Changes A standard telephone is plugged into the CM Pt RJ-11 of the first card the Confer III is configured at the facty f battery feed the following changes can be made through Battery Feed mode: authization code (per conference #)(must have AC Option) authization code override (per conference #) greeting override (per conference #) (must have VP/UG Option) CM Pt In addition, each card s conference can be monited by plugging the CM Phone cable into the CM Pt RJ-11 jack of each card to be monited and pressing *1 f the lower 4-pt group *2 f the upper 4-pt group.

21 CM Pt (Local Battery Feed) Confer III Configuration Changes Changing Authization Codes f a conference: take the Phone Off-hook, listen f a beep, then press 7, the twodigit conference number (01 f conf#1, 02 f conf#2, etc.,.), then the new 4-digit auth code. if you have the VP option, the digits will be played back through voice prompts, otherwise you will get a confirmation tone. CM Pt

22 CM Pt (Local Battery Feed) Confer III Configuration Changes Changing Authization Code Override f a conference: take the Phone Off-hook, listen f a beep, then press 2, the twodigit conference number (01 f conf#1, 02 f conf#2, etc.,.), then 1 f on 0 f off. if you have the VP option, the override state (on off) will be played through a voice prompt, otherwise you will get a confirmation tone. CM Pt

23 CM Pt (Local Battery Feed) Confer III Configuration Changes Changing Greeting Override f a conference: take the Phone Off-hook, listen f a beep, then press 9, the twodigit conference number (01 f conf#1, 02 f conf#2, etc.,.), then 1 f on 0 f off. you must have the VP option f this function, the override state (on off) will be played through a voice prompt CM Pt

24 CM Pt (Local Battery Feed) Confer III Configuration Changes Local Battery-Feed Phone Commands: 2. Set Auth Code Ovrd f a conference# 7. Set Auth Code f a conference# 9. Greeting Ovrd f a conference# Local Battery-Feed Phone Command Fmat: 2. **Set Auth Code Ovrd..<2><conf#><on/off> 7. **Set Auth Code...<7><conf#><auth code> 9. *Greeting Ovrd...<9><conf#><on/off> CM Pt Notes: <conf#> = 01, 02, 03, <on/off> = 1(on) 0(off) <auth code> = 2580 (any 4-digits) * - must have Voice Package Option ** - must have Auth Code Option

25 CM Pt (Remote Administrat Mode) Confer III Configuration Changes With Remote Administrat Mode (RA), you can completely control your Confer III remotely over the phone set/playback auth codes per conference set auth code override per conference set/playback conference assignments per card recd/play user greetings (UG req d) set auth code f CM Pt set greeting ovrd f a conference PBX CM Pt In addition, each conference can be remotely monited by dialing in to the bridge, entering the CM Pt auth code and waiting approx 5 seconds to enter monit mode. Pressing *01 f conf #1, *02 f conf#2, *03 f conf# 3, etc., selects the conference to monit.

26 CM Pt (Remote Administrat Mode) Confer III Configuration Changes How to dial-in and enter Remote Administrat Mode: first, select a line with a unique phone number and connect it to the CM Pt (topmost RJ-11) of Card 1 (leftmost in cage) from a remote telephone, dial the number of the CM Pt (pt must be strapped f dial-in) at the beep, enter the 4-digit CM Pt auth code (default 0123) followed by #. you will then hear administrat mode PBX CM Pt you can only enter administrat mode if the bridge is free. if the bridge is not free, you will get a reder tone if there is no activity f 2 min, the line will be disconnected after leaving administrat mode (hanging up) the system will reboot

27 CM Pt (Remote Administrat Mode) PBX Confer III Configuration Changes Remote Administrat Commands: 1. Play auth code f a conference# 2. Set Auth Code Ovrd f a conference# 3. Play conference# assignment f a card# 4. Set conference# assignment f a card/grp# 5. Recd Custom User Greeting f a conference# 6. Playback User Greeting f a conference# 7. Set Auth Code f a conference# 8. Set Auth Code f the CM Pt 9. Greeting Ovrd f a conference# 0. Erase User Greeting f a conference# CM Pt

28 CM Pt (Remote Administrat Mode) PBX Confer III Configuration Changes Remote Administrat Command Fmat: 1. **Play Auth Cd...<1><conf#> 2. **Set Auth Cd OVRD...<2><conf#><on/off> 3. Play conf assignment...<3><card#> 4. Set conf assignment...<4><card#><grp#><conf#> 5. Recd User Greeting...<5><conf#> 6. *Play User Greeting...<6><conf#> 7. **Set Auth Cd...<7><conf#><auth code> 8. Set CM Auth Cd...<8><auth code> 9. Greeting Ovrd...<9><conf#><on/off> 0. *Erase User Greeting...<0><conf#> CM Pt Notes: <conf#> = 01, 02, 03, <on/off> = 1(on) 0(off) <card#> = 1,2,3,4...9 <grp#> = 1(lower) 2(upper) <auth code> = 2580 (any 4-digits) * - must have UG Option ** - must have Auth Code Option

29 Conf Select Buttons on each Card Display 2 Display 1 Reset Pushbutton f Display 2 Pushbutton f Display 1 Confer III Configuration Changes Conference Select buttons are used to increment each digit to the desired conference number while in Conference Setup mode shown to the left is a 32-pt bridge configured as three conferences of 8, 12, and 12 pts each must first get into conference setup mode by pressing and holding in Pushbutton 1 (of Card 1) while momentarily pressing the Reset button (see Confer III Users Manual) the number on each display indicates the conference number that the 4-pt group is assigned to add up the quantity of displays with the same number and multiply by 4 to get the pts f that conference number when configuration setup is complete, press reset again

30 PSTN Calling Phone Call setup phase: 1. Your phone rings 2. You take the handset off-hook 3. The PBX connects you to the calling phone analog 2-wire line Your Phone Call termination phase: 1. The calling phone hangs up 2. The PBX receives signalling from the netwk that the calling phone has hung up and provides a disconnect signal (in this case, dial tone) 3. You hear dial tone 4. You place the handset on-hook

31 PSTN Calling Phone Call termination phase: The calling phone hangs up The PBX receives signalling from the netwk that the calling phone has hung up and provides a disconnect signal to the Confer III Bridge analog 2-wire line Disconnect Supervision Signal

32 PSTN Calling Phone Disconnect Supervision signal types: Loop Current break Dial Tone (350Hz + 440Hz) Reder tone (fast busy) (480Hz + 620Hz) DTMF D DTMF A no signal other (unique non-std tone frequencies) 2-minute silence detection disconnect analog 2-wire line Disconnect Supervision Signal

33 PSTN Calling Phone Disconnect Supervision Signals The disconnect supervision signal type must be specified in the Confer III through dip switch S5 positions 4-7 (see Confer III Users Manual) The disconnect supervision signal detection is the only means by which the Confer III can automatically disconnect a distant hung-up line. There are two manual methods of disconnecting: user pressing 9# (self release) *## (conference disconnect) analog 2-wire line Disconnect Supervision Signal

34 Confer III Special Configurations The Confer III 2-wire line interfaces can be modified to become 4-wire interfaces. The Audio Output jack (2.5mm) provides a linelevel conference sum output which can be used as a source f a Public Address System conference recding. The Audio Input jack (as well as a selected 4- wire pt) can be used to broadcast audio (transmit only) to parties calling in to 2-wire pts. Applications include: Earnings rept conference calls church services radio/television station remote repter codination

35 Confer III Special Applications The Confer III can be customized to blast dial a preset list of phone numbers on specific pts upon receiving a special key sequence from the CM Pt can dial phone numbers just go offhook without dialing Future development includes the ability to completely control your Confer III over the Web with ConferWeb. If you have a special application, feel free to call one of our sales representatives at (972)