Ithriam Leukes Water Business Development Manager / Agent South Africa

Size: px
Start display at page:

Download "Ithriam Leukes Water Business Development Manager / Agent South Africa"

Transcription

1 Ithriam Leukes Water Business Development Manager / Agent South Africa

2 Holistic NRW Reduction Solution

3 Losses Segmentation Apparent Losses represent 34% of overall losses REAL LOSSES Calculated by substraction, mid uncertainty (+/- 17%), High investments UNAUTHORIZED CONSUMPTION Estimated, high uncertainty (+/- 50%) 100% 90% 80% 70% 60% 50% 40% 30% METER INACCURACIES AND DATA ERRORS Estimated, high uncertainty (+/- 30%) Low investment UNBILLED AUTHORIZED CONSUMPTION Estimated, high uncertainty (+/- 50%) 20% 10% 0% Volume (%) BILLED AUTHORIZED CONSUMPTION Measured, low uncertainty (+/- 2%)

4 Non Revenue Water Authorised consumption Billed authorised consumption Unbilled authorised consumption Billed metered consumption Billed unmetered consumption Unbilled metered consumption Unbilled unmetered consumption Revenue Water Water losses Apparent losses Unauthorized consumption Metering inaccuracies Data handling errors Leakage transmission & mains Non Revenue Water Non Revenue Water Real losses Leakage & overflows at utility storage tanks Leakage on service connections up to point of customer metering

5 Itron Proposed NRW Projects Mainframe Current Situation Strategy & Project Apparent Losses Real Losses Utility Current Data & Workflow Define Strategy to reduce losses Apply strategy in clear project Scope Project to reduce apparent losses Pressure Management DMA Management

6 New Service for Apparent Losses Dedicated team to secure the water utility revenue Coordinate field activities for loggings, replacement Monitor results and progress Plugged to the billing software getting meter reading value For security, not computing resources of the billing server Everyday use of tools for: CHECKING data readings CALCULATING metering efficiency IMPROVING efficiency by managing sizing and replacements

7 Reminder Not even the most powerful software in the world can replace a good meter to report consumptions. Garbage IN Garbage OUT

8 Who will be impacted by NRW Projects? The Consumer Metering Department Field teams Organizational & Workflows NRW Reduction teams Management

9 What defines the Strategy Itron and Utilities Worked Together Based on Utility priorities Based on country / region priorities Based on resources available Mutual experiences project cross analysis Leading to scenarios based on where actions are most critical

10 Terminology Flow Rate = Volume per time Accounted Volume = Quantity registered by meter Real Volume = Real quantity consumed Meter Error = Accounted Vol. Real Vol. [%] Real Volume

11 Water Meter Sensitivity SENSITIVITY => Depends on manufacturer Legal flow range for utilization Error % +5% +2% Real (E = 0%) -2% -5% Qs Q1 Q4 Flow Rate (m3/h)

12 Apparent Losses - From where to start solving seriously some serious issues Eliminating Metering Errors that comes from Aging (small meters) Innapropriate meter installation Meter oversizing (large meters) Impact of customer s in-house installation (tanks vs direct feed) Meter out of service (blocked)

13 Apparent Losses - From where to start solving seriously some serious issues Eliminating Unauthorized Consumption cases Meter by-pass and other frauds Additional unregistered connections Disconnected customers illegally reconnected Non-active customers illegally reconnected Unregistered (illegal) connection Unregistered consumption in low income areas Water theft on hydrants or other equipment Eliminating estimation errors in unmetered consumption Image Source: Consolidated Utility District

14 Smart Meter Choice The choice of meter type that fits in the type of installation Single Jet/ Multijet type meters need to be installed in horizontal position to measure properly. (e.g. Flodis/ Unimag/ Multimag/ MSD) Volumetric & Static type meters can be installed in any position to measure properly. (e.g. Aquadis+/ X61)

15 Smart Meter Choice New Meter Extra-Dry Liquid filled Wet Meter after certain time in service

16 Itron opens the eyes Netherlands Rotterdam Project Metering Points

17 Itron opens the eyes Netherlands Rotterdam Project Metering Points

18 Before anything else, a meter is not a commodity, but an information generator.

Water Loss Auditing and Water Leak Detection: How Much is Being Lost and Where Does it Go? PNWS-AWWA Annual Conference Michael W. Grimm, P.E.

Water Loss Auditing and Water Leak Detection: How Much is Being Lost and Where Does it Go? PNWS-AWWA Annual Conference Michael W. Grimm, P.E. Water Loss Auditing and Water Leak Detection: How Much is Being Lost and Where Does it Go? PNWS-AWWA Annual Conference Michael W. Grimm, P.E. April 29, 2015 1 2 What Will Be Covered Determining the magnitude

More information

Improving Water Efficiency in the Delaware River Basin through Water System Audits

Improving Water Efficiency in the Delaware River Basin through Water System Audits Improving Water Efficiency in the Delaware River Basin through Water System Audits David Sayers Delaware River Basin Commission Nov 5, 2014 2014 Annual AWRA Conference, Tyson s Corner, VA DRBC s Water

More information

CITY OF TORONTO WATER LOSS STUDY & PRESSURE MANAGEMENT PILOT

CITY OF TORONTO WATER LOSS STUDY & PRESSURE MANAGEMENT PILOT CITY OF TORONTO WATER LOSS STUDY & PRESSURE MANAGEMENT PILOT Alain M. Lalonde, P.Eng. Principal, Veritec Consulting Inc.* Candice Au, P.Eng. Engineer, Toronto Water, City of Toronto Paul Fanner, C.Eng.

More information

Barbados Water Authority Leak Detection

Barbados Water Authority Leak Detection Barbados Water Authority Leak Detection By: Gary Fricke- Sales Manager Hetek Solutions Inc. Shelley Chase- Engineer, Waste Control/ Distribution, Barbados Water Authority Abstract Water suppliers are under

More information

LAKE VICTORIA WATER & SANITATION INITIATIVE FAST TRACK CAPACITY BUILDING PROGRAMME WATER AUDIT MANUAL

LAKE VICTORIA WATER & SANITATION INITIATIVE FAST TRACK CAPACITY BUILDING PROGRAMME WATER AUDIT MANUAL LAKE VICTORIA WATER & SANITATION INITIATIVE FAST TRACK CAPACITY BUILDING PROGRAMME WATER AUDIT MANUAL Prepared by: NWSC- External Services, Uganda July 2008 Preamble This manual is specifically meant to

More information

George Kunkel, P.E. Philadelphia Water Department David Sayers Delaware River Basin Commission AWWA Water Loss Control Committee

George Kunkel, P.E. Philadelphia Water Department David Sayers Delaware River Basin Commission AWWA Water Loss Control Committee DRBC Workshop Water System Audits and Water Loss Control Bordentown, NJ April 13, 2011 Module 2 Session 2 Overview of AWWA s Free Water Audit Software & Compiler George Kunkel, P.E. Philadelphia Water

More information

Analysis of Calendar Year 2012 Water Audit Data from Public Water Supply Systems in the Delaware River Basin DELAWARE RIVER BASIN COMMISSION

Analysis of Calendar Year 2012 Water Audit Data from Public Water Supply Systems in the Delaware River Basin DELAWARE RIVER BASIN COMMISSION Analysis of Calendar Year 2012 Water Audit Data from Public Water Supply Systems in the Delaware River Basin DELAWARE RIVER BASIN COMMISSION February 2015 Acknowledgements This report was prepared by the

More information

Sustainable Water Management in Urban Water Supply Systems: Case Study of Antalya City-Turkey. Habib Muhammetoglu Akdeniz University, Antalya, Turkey

Sustainable Water Management in Urban Water Supply Systems: Case Study of Antalya City-Turkey. Habib Muhammetoglu Akdeniz University, Antalya, Turkey Sustainable Water Management in Urban Water Supply Systems: Case Study of Antalya City-Turkey Habib Muhammetoglu Akdeniz University, Antalya, Turkey Water in the Arab World Conference, 25-27 Feb. 2014,

More information

KARNATAKA URBAN WATER SUPPLY & DRAINAGE BOARD BANGALORE WATER SUPPLY MANAGEMENT - A CASE STUDY OF HUBLI-DHARWAD

KARNATAKA URBAN WATER SUPPLY & DRAINAGE BOARD BANGALORE WATER SUPPLY MANAGEMENT - A CASE STUDY OF HUBLI-DHARWAD KARNATAKA URBAN WATER SUPPLY & DRAINAGE BOARD BANGALORE WATER SUPPLY MANAGEMENT - A CASE STUDY OF HUBLI-DHARWAD By K.P. Jayaramu, Executive Engineer, Karnataka Water Board, Jn NURM City Division, Mysore

More information

The Manager s Non-Revenue Water Handbook. A Guide to Understanding Water Losses

The Manager s Non-Revenue Water Handbook. A Guide to Understanding Water Losses The Manager s Non-Revenue Water Handbook A Guide to Understanding Water Losses The Manager s Non-Revenue Water Handbook A Guide to Understanding Water Losses Publication Team Authors: Malcolm Farley Gary

More information

Acoustic Leak Detection. Gander Newfoundland 2006

Acoustic Leak Detection. Gander Newfoundland 2006 Acoustic Leak Detection Gander Newfoundland 2006 Overview Background on Leakage and leak Detection Water Loss Management Fundamentals of Correlation Leakage The unintentional escape or loss of water from

More information

Designing an Effective Leakage Reduction and Management Program

Designing an Effective Leakage Reduction and Management Program The Water and Sanitation Program is an international partnership for improving water and sanitation sector policies, practices, and capacities to serve poor people April 2008 Field Note Performance Improvement

More information

EPA 816-D-09-001 November 2009 REVIEW DRAFT CONTROL AND MITIGATION OF DRINKING WATER LOSSES IN DISTRIBUTION SYSTEMS

EPA 816-D-09-001 November 2009 REVIEW DRAFT CONTROL AND MITIGATION OF DRINKING WATER LOSSES IN DISTRIBUTION SYSTEMS EPA 816-D-09-001 November 2009 REVIEW DRAFT CONTROL AND MITIGATION OF DRINKING WATER LOSSES IN DISTRIBUTION SYSTEMS Office of Water (OW/OGWDW/DWPD) EPA MC-4606M EPA 816-D-09-001 www.epa.gov/safewater November

More information

AADC Water Network Management and Leakage Control Synopsis

AADC Water Network Management and Leakage Control Synopsis AADC Water Network Management and Leakage Control Synopsis 1 Al Ain Distribution Company. Formed (from the Water and Electricity Department) in 1999 as a wholly owned subsidiary of the Abu Dhabi Water

More information

The Netherlands Authority for the Financial Markets. A legal person applying to become a Member of TOM MTF.

The Netherlands Authority for the Financial Markets. A legal person applying to become a Member of TOM MTF. TOM MTF DEFINITION LIST In the TOM MTF Rules (consisting of the Rule Book, the Membership Agreement, the Market Data Agreement, the Market Maker Agreement, the Trading Manual Cash Products, the Trading

More information

Reduce Leaks Using water audits and leak detection surveys

Reduce Leaks Using water audits and leak detection surveys February 2008 DOH 331-388 Reduce Leaks Using water audits and leak detection surveys In 2000, public water suppliers in Washington produced a total of 1,020 million gallons of drinking water per day to

More information

Miya Urban Water Efficiency

Miya Urban Water Efficiency Miya Urban Water Efficiency Performance-Based Non-Revenue-Water (NRW) Contracts in South Africa PUBLIC-PRIVATE PARTNERSHIPS CONFERENCE JUNE 5-8, 2012 DAKAR, SENEGAL Ariel Moshkovitz, General Manager, Miya

More information

AWWA Free Water Audit Software v5.0 Overview. Brian Skeens

AWWA Free Water Audit Software v5.0 Overview. Brian Skeens AWWA Free Water Audit Software v5.0 Overview Brian Skeens Georgia Water Loss Manual v1.0 September 2011 v1.1 January 2014 Release Number of Version Date Worksheets v1 2005/6 5 v2 2006 5 v3 2007 7 v4-4.2

More information

Performance Indicators Review the performance indicators to evaluate the results of the audit. Comments. Loss Control Planning.

Performance Indicators Review the performance indicators to evaluate the results of the audit. Comments. Loss Control Planning. 4 AWWA Free Water Audit Software v5. American Water Works Association Copyright 214, All Rights Reserved. This spreadsheet-based water audit tool is designed to help quantify and track water losses associated

More information

August 2011. Investigating an Insider Threat. A Sensage TechNote highlighting the essential workflow involved in a potential insider breach

August 2011. Investigating an Insider Threat. A Sensage TechNote highlighting the essential workflow involved in a potential insider breach August 2011 A Sensage TechNote highlighting the essential workflow involved in a potential insider breach Table of Contents Executive Summary... 1... 1 What Just Happened?... 2 What did that user account

More information

Georgia Water System Audits and Water Loss Control Manual

Georgia Water System Audits and Water Loss Control Manual Georgia Water System Audits and Water Loss Control Manual Produced for: Georgia Department of Natural Resources Georgia Environmental Protection Division Georgia Watershed Protection Branch January 2015

More information

Building the Clean Energy Super Highway

Building the Clean Energy Super Highway Building the Clean Energy Super Highway The Development of the Global Smart Grid and the Next Innovation Infrastructure A presentation for the Fletcher School of Law & Diplomacy April 25, 2011 Drew Bennett,

More information

Aspects of Energy Efficiency in Water Supply systems

Aspects of Energy Efficiency in Water Supply systems Aspects of Energy Efficiency in Water Supply systems Mordecai Feldman Miya, Tel Aviv, Israel, mordecai.feldman@miya-water.com Keywords: water supply, energy, operation, scheduling, Water loss Abstract

More information

Constitution obligates the State to protect, control, and. quality of fresh water directly impact the health, welfare,

Constitution obligates the State to protect, control, and. quality of fresh water directly impact the health, welfare, THE SENATE TWENTY-EIGHTH LEGISLATURE, 0 STATE OF HAWAII A BILL FOR AN ACT RELATING TO WATER AUDITS BE IT ENACTED BY THE LEGISLATURF, OF THE STATE OF HAWAII: 0 SECTION. Article XI, section, of the Hawaii

More information

Drinking Water System of Antalya City 18.02.2014. Project Beneficiery: Antalya Metropolitan Municipality

Drinking Water System of Antalya City 18.02.2014. Project Beneficiery: Antalya Metropolitan Municipality "YSE" DEPO POMPA İSTASYONU KUYU İŞLETİLEN İPTAL İÇMESUYU HATTI BASINÇ BÖLGESİ 1 BASINÇ BÖLGESİ 2 BASINÇ BÖLGESİ 3 18.02.2014 BASINÇ BÖLGESİ 4 BASINÇ BÖLGESİ 5 BASINÇ BÖLGESİ 6 Management of Chlorine Levels

More information

Solomon Islands Water Authority

Solomon Islands Water Authority Solomon Islands Water Authority The Solomon Water Development Plan, 2013 2015 The Two-Year Plan A two-year action and investment programme for the improvement of municipal water and wastewater services

More information

BGE/BG/FVTT/1010. Business Natural Gas Tariff guide October 2011

BGE/BG/FVTT/1010. Business Natural Gas Tariff guide October 2011 BGE/BG/FVTT/1010 Business Natural Gas Tariff guide October 2011 Guide to Business Gas Tariffs from Bord Gáis Energy Introduction and background Bord Gáis Energy assigns business customers a tariff based

More information

Infrastructure Leakage Index (ILI) as a Regulatory and Provider Tool

Infrastructure Leakage Index (ILI) as a Regulatory and Provider Tool Infrastructure Leakage Index (ILI) as a Regulatory and Provider Tool David Michael Delgado Advisor: Kevin Lansey. Department of Civil Engineering & Engineering Mechanics College of Engineering Acknowledgement:

More information

Western Australia Kalbarri Vision Reticulated LPG. Terms and Conditions

Western Australia Kalbarri Vision Reticulated LPG. Terms and Conditions Energy Offer Contract Terms for ] electricity Origin Energy Retail Limited ABN 22 078 868 425 Western Australia Kalbarri Vision Reticulated LPG Terms and Conditions Thank you for choosing Origin Energy

More information

Threats and Attacks. Modifications by Prof. Dong Xuan and Adam C. Champion. Principles of Information Security, 5th Edition 1

Threats and Attacks. Modifications by Prof. Dong Xuan and Adam C. Champion. Principles of Information Security, 5th Edition 1 Threats and Attacks Modifications by Prof. Dong Xuan and Adam C. Champion Principles of Information Security, 5th Edition 1 Learning Objectives Upon completion of this material, you should be able to:

More information

DWSRF GREEN PROJECT RESERVE BUSINESS CASE EVALUATION STATE FISCAL YEAR 2015 INTENDED USE PLAN PROJECT NUMBER

DWSRF GREEN PROJECT RESERVE BUSINESS CASE EVALUATION STATE FISCAL YEAR 2015 INTENDED USE PLAN PROJECT NUMBER City of Gorman DWSRF GREEN PROJECT RESERVE BUSINESS CASE EVALUATION STATE FISCAL YEAR 2015 INTENDED USE PLAN PROJECT NUMBER 62660 COMMITMENT DATE: January 29, 2015 DATE OF LOAN CLOSING: May 21, 2015 GREEN

More information

Sales CRM Customer Relation Management System. Presented By: Chattary Ajwan Infotech Pvt. Ltd

Sales CRM Customer Relation Management System. Presented By: Chattary Ajwan Infotech Pvt. Ltd Customer Relation Management System Presented By: Chattary Ajwan Infotech Pvt. Ltd Objective To provide Platform to Sales Team to improve Performance in every activities done at the time dealing with customers.

More information

Advise IT Water Leakage Management. Industrial IT for Water Networks

Advise IT Water Leakage Management. Industrial IT for Water Networks Advise IT Water Leakage Management Industrial IT for Water Networks Introduction In many countries, Non-Revenue Water (NRW) losses are very high (see Figure 1). These values can vary widely in a single

More information

Benefits Derived From Automating Meter Reading: Developing Your Business Case

Benefits Derived From Automating Meter Reading: Developing Your Business Case Itron White Paper AMR Business Case Benefits Derived From Automating Meter Reading: Developing Your Business Case Darla Bowers Director, Distribution Channels Itron, Inc. Introduction Utilities come in

More information

Realizing True Data Integrity Through Automated Discrepancy Management

Realizing True Data Integrity Through Automated Discrepancy Management TELCORDIA IS NOW PART OF ERICSSON SINCE JANUARY 2012 white paper Realizing True Data Integrity Through Automated Discrepancy Management Abstract When service providers rely on multiple, overlapping databases,

More information

Non Revenue Water (NRW) Management Strategy for Surabaya Water Company

Non Revenue Water (NRW) Management Strategy for Surabaya Water Company THE WORLD BANK PDAM Surabaya Non Revenue Water (NRW) Management Strategy for Surabaya Water Company Final Report May 2011 Prepared by : Ranhill Water Services Sdn. Prepared by : Ranhill Water Services

More information

The Big Data Paradigm Shift. Insight Through Automation

The Big Data Paradigm Shift. Insight Through Automation The Big Data Paradigm Shift Insight Through Automation Agenda The Problem Emcien s Solution: Algorithms solve data related business problems How Does the Technology Work? Case Studies 2013 Emcien, Inc.

More information

MOST FRAUD CASES INVOLVE SENIOR MANAGEMENT. HOW TO PREVENT THEM FROM MISUSING THEIR POWER?

MOST FRAUD CASES INVOLVE SENIOR MANAGEMENT. HOW TO PREVENT THEM FROM MISUSING THEIR POWER? 1 www.e-safecompliance.com MOST FRAUD CASES INVOLVE SENIOR MANAGEMENT. HOW TO PREVENT THEM FROM MISUSING THEIR POWER? Based on Gartner Worldwide spending on information security will reach $71.1 billion

More information

SECTION 7 - CHARGES, FEES AND DEPOSITS

SECTION 7 - CHARGES, FEES AND DEPOSITS SECTION 7 - CHARGES, FEES AND DEPOSITS 7.1 Charges, fees, and deposits for areas managed or served by the District may be established and approved by the Board of Directors based on actual costs to serve

More information

1 Total Business Consulting Group, Inc.

1 Total Business Consulting Group, Inc. 1 Total Business Consulting Group, Inc. REDUCING EFFORT/TIME Chabot College Engineering October 11, 2012 2 Total Business Consulting Group, Inc. AGENDA What is Cycle Time? Why do it? Mini exercise Conclusion

More information

FOUR WAYS TO ACHIEVE PCI DSS COMPLIANCE

FOUR WAYS TO ACHIEVE PCI DSS COMPLIANCE FOUR WAYS TO ACHIEVE PCI DSS COMPLIANCE IN THE CUSTOMER CONTACT CENTRE AN ULTRA COMMUNICATIONS WHITE PAPER ULTRA COMMUNICATIONS CLOUD CONTACT CENTRE SOLUTIONS www.ultraasp.net +44 (0) 207 965 0207 The

More information

Dynamic Security. Concepts & Facilities

Dynamic Security. Concepts & Facilities Dynamic Security Concepts & Facilities positioning Security Concepts Static vs. Dynamic security Physical and IT security convergence Location based security Temporal based security Role based security

More information

Best Practices for PCI DSS V3.0 Network Security Compliance

Best Practices for PCI DSS V3.0 Network Security Compliance Best Practices for PCI DSS V3.0 Network Security Compliance January 2015 www.tufin.com Table of Contents Preparing for PCI DSS V3.0 Audit... 3 Protecting Cardholder Data with PCI DSS... 3 Complying with

More information

Terms and Conditions for the Supply of Electricity or Gas with fixed term renewal (Version 9.1A)

Terms and Conditions for the Supply of Electricity or Gas with fixed term renewal (Version 9.1A) Terms and Conditions for the Supply of Electricity or Gas with fixed term renewal (Version 1 Words and Phrases 9.1A) The words and expressions used in the contract have the meanings set out in the glossary

More information

You will already have read and understood the following documentation, however do go back to any of these if you are unsure of what they cover:

You will already have read and understood the following documentation, however do go back to any of these if you are unsure of what they cover: Pay Payment Card Industry Data Security Standards (PCI DSS) Quick Reference Guide Overview You should have already been trained, and possibly refreshed, in PCI DSS requirements, and how the standards relate

More information

1 WATERFLUX - Comparisonon COO 2010-08-17. Rectangular Magmeter in water applications

1 WATERFLUX - Comparisonon COO 2010-08-17. Rectangular Magmeter in water applications 1 WATERFLUX - Comparisonon COO 2010-08-17 Rectangular Magmeter in water applications Jef Neven KROHNE WATERMETERS $3000 EMF Price C&I (mechanical) water meters Residential water meters $30 Water Metering

More information

Construction, Management and Engineering Practices that Lead to Low Losses

Construction, Management and Engineering Practices that Lead to Low Losses Indiana Utility Regulatory Commission Construction, Management and Engineering Practices that Lead to Low Losses George Stevens Utility Analyst September 17, 2007 Note This presentation is based on the

More information

Integrating the customer experience through unifying software - The Microsoft Vision

Integrating the customer experience through unifying software - The Microsoft Vision VAASAETT - RESPOND 2010 Integrating the customer experience through unifying software - The Microsoft Vision Principal Author Andreas Berthold- van der Molen, Microsoft EMEA Contents The New Energy Ecosystem

More information

ERM POWER RETAIL PTY LTD STANDARD LARGE CUSTOMER RETAIL CONTRACT

ERM POWER RETAIL PTY LTD STANDARD LARGE CUSTOMER RETAIL CONTRACT ERM POWER RETAIL PTY LTD STANDARD LARGE CUSTOMER RETAIL CONTRACT This standard large customer retail contract sets out the terms referred to in section 52(1) of the Act. It only applies between ERM Power

More information

The challenge of reducing non-revenue water by implementing the change management index A first comparative assessment in four development countries

The challenge of reducing non-revenue water by implementing the change management index A first comparative assessment in four development countries The challenge of reducing non-revenue water by implementing the change management index A first comparative assessment in four development countries Monika Konatar*, Matthias Hitzel** * Human Resource

More information

Separating supply pipe leakage from plumbing losses

Separating supply pipe leakage from plumbing losses Separating supply pipe leakage from plumbing losses Steve Tooms Supply pipe leakage and plumbing losses Whats the problem? Total leakage includes underground supply pipe leakage. Plumbing losses are part

More information

YMDDIRIEDOLAETH GIG CEREDIGION A CHANOLBARTH CYMRU CEREDIGION AND MID WALES NHS TRUST PC SECURITY POLICY

YMDDIRIEDOLAETH GIG CEREDIGION A CHANOLBARTH CYMRU CEREDIGION AND MID WALES NHS TRUST PC SECURITY POLICY YMDDIRIEDOLAETH GIG CEREDIGION A CHANOLBARTH CYMRU CEREDIGION AND MID WALES NHS TRUST PC SECURITY POLICY Author Head of IT Equality impact Low Original Date September 2003 Equality No This Revision September

More information

The Three Pillars for an Efficient AMI Operation

The Three Pillars for an Efficient AMI Operation The Three Pillars for an Efficient AMI Operation by Antonio Tortolero Gordillo Executive summary Implementing automated metering infrastructure (AMI) is a complex undertaking involving multiple technologies.

More information

WATER LEAK DETECTION AND REPAIR PROGRAM

WATER LEAK DETECTION AND REPAIR PROGRAM WATER LEAK DETECTION AND REPAIR PROGRAM EPD Guidance Document August 2007 TABLE OF CONTENTS PART 1: ESSENTIALS OF LEAK DETECTION AND REPAIR 3 SUMMARY 3 Benefits of Leak Detection and Repair 3 Unaccounted-for

More information

CalPlanning. Smart View Essbase Ad Hoc Analysis

CalPlanning. Smart View Essbase Ad Hoc Analysis 1 CalPlanning CalPlanning Smart View Essbase Ad Hoc Analysis Agenda Overview Introduction to Smart View & Essbase 4 Step Smart View Essbase Ad Hoc Analysis Approach 1. Plot Dimensions 2. Drill into Data

More information

Vienna, 07th May 2015

Vienna, 07th May 2015 Local Government s Asset Management Tools and Trainings for facilitating more transparent and accountable role UTVSI Presented by: Dr. P. Kolovopoulos Vienna, 07th May 2015 Utility External Pressures &

More information

Industry Impact of Big Data in the Cloud: An IBM Perspective

Industry Impact of Big Data in the Cloud: An IBM Perspective Industry Impact of Big Data in the Cloud: An IBM Perspective Inhi Cho Suh IBM Software Group, Information Management Vice President, Product Management and Strategy email: inhicho@us.ibm.com twitter: @inhicho

More information

RATLOU LOCAL MUNICIPALITY

RATLOU LOCAL MUNICIPALITY RATLOU LOCAL MUNICIPALITY CREDIT CONTROL AND DEBT COLLECTION POLICY Original Council Approval Date of Council Approval Resolution Number Effective Date Amended CONTENTS CREDIT CONTROL AND DEBT COLLECTION

More information

Benefits of AMI/HAN for Retail Electric Providers Glen Stancil VP, Retail Planning and Development

Benefits of AMI/HAN for Retail Electric Providers Glen Stancil VP, Retail Planning and Development Benefits of AMI/HAN for Retail Electric Providers Glen Stancil VP, Retail Planning and Development Reliant Energy ZigBee Powers Energy Efficiency - HAN Webinar August 14, 2007 1 Reliant Overview Wholesale

More information

Schneider Electric s Advanced Water Leakage Detection

Schneider Electric s Advanced Water Leakage Detection Schneider Electric s Advanced Water Leakage Detection February 2010 / White paper by Ivan Nazzaretto, Schneider Electric solutions manager - water utilities Make the most of your energy SM Summary Executive

More information

PRIVACY POLICY. 3.3.1 The type of web browser and operating system you have used:

PRIVACY POLICY. 3.3.1 The type of web browser and operating system you have used: PRIVACY POLICY 1.0 Title: Privacy Policy Version Control: 1.0 Date of Implementation: 2015-03-16 2.0 Summary This document sets forth the Privacy Policy (the Policy ) that is designed to provide you with

More information

K-12 Purchase Orders

K-12 Purchase Orders K-12 Purchase Orders 1 Purchase Orders Purchase Orders Used to Support: Contract Contract Modification Miscellaneous Commit 2 Contract and Purchase Order 3 Contracting - Workflow Process Overview Created

More information

AMI Use Case: B3 - Utility detects tampering or theft at customer site 03/16/06

AMI Use Case: B3 - Utility detects tampering or theft at customer site 03/16/06 AMI Use Case: 03/16/06 Author: James McGrath Author: James Mcgrath Page 1 of 23 Document History Revision History Revision Number Revision Date Revision / Reviewed By Summary of Changes Changes marked

More information

ELECTRICITY PRICING INFORMATION. This list shows the terms that appear on electricity bills and what they mean:

ELECTRICITY PRICING INFORMATION. This list shows the terms that appear on electricity bills and what they mean: ELECTRICITY PRICING INFORMATION GLOSSARY OF BILLING TERMS: The Government of Ontario requires all electricity distributors to issue standardized bills to their low- volume consumers, such as residential

More information

Device Lifecycle Management

Device Lifecycle Management Device Lifecycle Management 1 (8) Table of Contents 1. Executive summary... 3 2. Today's challenges in adapting to lifecycle management... 3 3. How is Miradore different?... 5 4. Conclusion... 8 2 (8)

More information

Junifer Utility CIS. Flexibility. Scalability. Cost Effectiveness

Junifer Utility CIS. Flexibility. Scalability. Cost Effectiveness Junifer Utility CIS The volumes associated with Smart Meter rollout can be overwhelming. For instance in just the first two hours of operation, a Smart Meter implementation will generate the same amount

More information

Big Data, Big Risk, Big Rewards. Hussein Syed

Big Data, Big Risk, Big Rewards. Hussein Syed Big Data, Big Risk, Big Rewards Hussein Syed Discussion Topics Information Security in healthcare Cyber Security Big Data Security Security and Privacy concerns Security and Privacy Governance Big Data

More information

About Help Desk. McAfee Help Desk 2.0 Software. Product Guide. Functions of McAfee Help Desk software. Quarantine release.

About Help Desk. McAfee Help Desk 2.0 Software. Product Guide. Functions of McAfee Help Desk software. Quarantine release. Product Guide McAfee Help Desk 2.0 Software About Help Desk McAfee Help Desk is an extension installed in McAfee epolicy Orchestrator (McAfee epo ). Administrators use McAfee Help Desk to issue challenge/response

More information

Optimising your water management

Optimising your water management Optimising your water management A single radio architecture for your network providing a multitude of solutions and services The solutions provided by Homerider Systems rely on its fixed wireless network

More information

The Netherlands Authority for the Financial Markets. A legal person applying to become a Member of TOM MTF.

The Netherlands Authority for the Financial Markets. A legal person applying to become a Member of TOM MTF. TOM MTF DEFINITION LIST In the TOM MTF Rules (consisting of the Rule Book, the Membership Agreement, the Market Data Agreement, the Market Maker Agreement, the Trading Manual Cash Products, the Trading

More information

FACOGAZ Association of European Gas Meter Manufacturers

FACOGAZ Association of European Gas Meter Manufacturers Page 1 of 13 GAS SMART METERING SYSTEM DRAFT MARCOGAZ/FACOGAZ POSITION PAPER FINAL 1. Introduction Marcogaz Members representing more than 100 million installed domestic gas meter in Europe owned by Distribution

More information

Commodity Price Risk Management (CPRM) - Trends and Challenges for Corporates

Commodity Price Risk Management (CPRM) - Trends and Challenges for Corporates Advisory Commodity Price Risk Management (CPRM) - Trends and Challenges for Corporates May 2014 Agenda Industry Challenges CPRM A Business Case CPRM Maturity Model CPRM Trends What Should Companies Do?

More information

Real Loss Component Analysis: A Tool for Economic Water Loss Control

Real Loss Component Analysis: A Tool for Economic Water Loss Control Real Loss Component Analysis: A Tool for Economic Water Loss Control Web Report #4372a Subject Area: Infrastructure Real Loss Component Analysis: A Tool for Economic Water Loss Control About the Water

More information

Deploying Big Data to the Cloud: Roadmap for Success

Deploying Big Data to the Cloud: Roadmap for Success Deploying Big Data to the Cloud: Roadmap for Success James Kobielus Chair, CSCC Big Data in the Cloud Working Group IBM Big Data Evangelist. IBM Data Magazine, Editor-in- Chief. IBM Senior Program Director,

More information

What is Bitdefender BOX?

What is Bitdefender BOX? Quick Setup Guide What is Bitdefender BOX? Think about Bitdefender BOX like an antivirus for your network. It s a hardware device that sits next to your Wi-Fi router and protects all Internet connected

More information

DATA FEED AND NON DISPLAY POLICY

DATA FEED AND NON DISPLAY POLICY DATA FEED AND NON DISPLAY POLICY JSE Limited Reg No: 2005/022939/06 Member of the World Federation of Exchanges JSE Limited I 2014 Page 1 of 9 20. DATA FEED POLICY Introduced on 01 June 2011. Last updated

More information

PART D CUSTOMER SERVICE POLICY. Table of Contents. Effective

PART D CUSTOMER SERVICE POLICY. Table of Contents. Effective GREENVILLE UTILITIES COMMISSION UTILITY REGULATIONS PART D CUSTOMER SERVICE POLICY Table of Contents Effective Date Page(s) 1.0 Scope 11-19-97 D-2 2.0 Definitions 10-01-08 D-2-3 3.0 Customer Deposits 11-19-97

More information

Operation of electricity meters when energy flowing in reverse

Operation of electricity meters when energy flowing in reverse Title: Operation of electricity meters when energy flowing in reverse Synopsis: To document the impact of reverse energy flow of whole current import electricity meters Date: 20 th August 2013 Prepared

More information

ABN: 92 089 531 984 Address: Level 1, 1 William Street, Perth WA 6000 Fax: [08] 9486 3346 or [08] 9486 3951 Email: customer.services@alinta.net.

ABN: 92 089 531 984 Address: Level 1, 1 William Street, Perth WA 6000 Fax: [08] 9486 3346 or [08] 9486 3951 Email: customer.services@alinta.net. Gas Supply Standard Form Contract Terms & Conditions Alinta Sales Pty Ltd ABN: 92 089 531 984 Address: Level 1, 1 William Street, Perth WA 6000 Fax: [08] 9486 3346 or [08] 9486 3951 Email: customer.services@alinta.net.au

More information

Supply Elasticity. Professor Charles Fusi

Supply Elasticity. Professor Charles Fusi Demand and Supply Elasticity Professor Charles Fusi Economists have estimated that if the price of satellite delivered TV services decreases by a certain percentage, the demand for cable TV falls by about

More information

Follow the trainer s instructions and explanations to complete the planned tasks.

Follow the trainer s instructions and explanations to complete the planned tasks. CERT Exercises Toolset 171 20. Exercise: CERT participation in incident handling related to Article 4 obligations 20.1 What will you learn? During this exercise you will learn about the rules, procedures

More information

How to Identify Electricity Theft in Apartments without Hardware or Software Investments

How to Identify Electricity Theft in Apartments without Hardware or Software Investments How to Identify Electricity Theft in Apartments without Hardware or Software Investments Study shows that apartment tenants are responsible for 20% of electricity theft, resulting in lost revenue for utility

More information

Information & Asset Protection with SIEM and DLP

Information & Asset Protection with SIEM and DLP Information & Asset Protection with SIEM and DLP Keeping the Good Stuff in and the Bad Stuff Out Professional Services: Doug Crich Practice Leader Infrastructure Protection Solutions What s driving the

More information

Comprehensive Resource Management

Comprehensive Resource Management Comprehensive Resource Management A holistic view Presented by: Roger Wigfield Mike O Connor Comprehensive Resource Management Resource Management is frequently addressed only in project sized bites, never

More information

FEATURES LIST OF THE SYSTEMS FOR SMART ORDER ROUTING AND THE APPLICABLE TERMS AND CONDITIONS

FEATURES LIST OF THE SYSTEMS FOR SMART ORDER ROUTING AND THE APPLICABLE TERMS AND CONDITIONS FEATURES LIST OF THE SYSTEMS FOR SMART ORDER ROUTING AND THE APPLICABLE TERMS AND CONDITIONS FEATURES LIST OF OUR SMART ORDER ROUTING SYSTEM When an order is placed by the client who requires the order

More information

Process Modeling and Process Improvement. Process Modeling

Process Modeling and Process Improvement. Process Modeling Process Modeling and Process Improvement Process Modeling Business processes are complex, and require people with various skills and abilities to work in a cooperative fashion Processes will not be efficient

More information

Gas supply. Residential Market Contract

Gas supply. Residential Market Contract Gas supply Residential Market Contract Alinta Sales Pty Ltd trading as Alinta Energy ABN: 92 089 531 984 Address: Level 1, The Quadrant 1 William Street Perth WA 6000 Fax: [08] 9486 3346 or [08] 9486 3951

More information

Managing the Island s Water Resources Planning for the future

Managing the Island s Water Resources Planning for the future Managing the Island s Water Resources Planning for the future www.jerseywater.je Executive summary The Water Resources Management Plan identifies the effects of climate change and population, on the water

More information

Standard terms for supplying electricity and gas to domestic customers. October 2013

Standard terms for supplying electricity and gas to domestic customers. October 2013 Stard terms for supplying electricity gas to domestic customers October 2013 Glossary agents service providers Agents provide services on our behalf. Service providers provide services to us. central charge

More information

Cal Poly PCI DSS Compliance Training and Information. Information Security http://security.calpoly.edu 1

Cal Poly PCI DSS Compliance Training and Information. Information Security http://security.calpoly.edu 1 Cal Poly PCI DSS Compliance Training and Information Information Security http://security.calpoly.edu 1 Training Objectives Understanding PCI DSS What is it? How to comply with requirements Appropriate

More information

Department of Finance Department of Purchasing and Supply Management Fixed Assets System Audit Final Report

Department of Finance Department of Purchasing and Supply Management Fixed Assets System Audit Final Report Department of Finance Department of Purchasing and Supply Management Fixed Assets System Audit Final Report November 2006 promoting efficient & effective local government Executive Summary The Department

More information

Strengthen security with intelligent identity and access management

Strengthen security with intelligent identity and access management Strengthen security with intelligent identity and access management IBM Security solutions help safeguard user access, boost compliance and mitigate insider threats Highlights Enable business managers

More information

How To Perform An External Security Vulnerability Assessment Of An External Computer System

How To Perform An External Security Vulnerability Assessment Of An External Computer System External Vulnerability Assessment -Executive Summary- Prepared for: ABC ORGANIZATION On March 9, 2008 Prepared by: AOS Security Solutions 1 of 5 Table of Contents Executive Summary... 3 Immediate Focus

More information

Cablelynx Acceptable Use Policy

Cablelynx Acceptable Use Policy Cablelynx provides a variety of Internet Services (the Services) to both residential and business customers (the Customer). Below, you will find the terms and conditions that you agree to by subscribing

More information

www.klmtechgroup.com TABLE OF CONTENT

www.klmtechgroup.com TABLE OF CONTENT Page : 1 of 36 Project Engineering Standard www.klmtechgroup.com KLM Technology #03-12 Block Aronia, Jalan Sri Perkasa 2 Taman Tampoi Utama 81200 Johor Bahru Malaysia TABLE OF CONTENT SCOPE 3 REFERENCES

More information

How To Use A Corona Mdi 110

How To Use A Corona Mdi 110 CORONA MDI 110 APPLICATION Domestic water meter FEATURES 4 Modular multi-jet domestic meter with inductive scanning (without magnetic influence) 4 System capability, with standard applicable pulse output

More information

Information Technology Policy

Information Technology Policy Information Technology Policy Security Information and Event Management Policy ITP Number Effective Date ITP-SEC021 October 10, 2006 Category Supersedes Recommended Policy Contact Scheduled Review RA-ITCentral@pa.gov

More information

Quantium captures new niche in data analytics market

Quantium captures new niche in data analytics market Quantium captures new niche in data analytics market MapR Distribution for Apache Hadoop and Cisco UCS cut query time by 92 percent, improve accuracy of results With the Cisco-MapR platform, Quantium has

More information