Sage Accpac Extended Enterprise Edition 5.6A. Installation and System Administrator's Guide

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1 Sage Accpac Extended Enterprise Edition 5.6A Installation and System Administrator's Guide

2 2009 Sage Software, Inc. All rights reserved. Sage, the Sage logos, and all Sage Accpac product and service names mentioned herein are registered trademarks or trademarks of Sage Software, Inc., or its affiliated entities. All other trademarks are the property of their respective owners. Sage Software, Inc. Publisher

3 Contents Chapter 1: Getting Started How to Use This Guide System Requirements Database Server Requirements Client Workstation Requirements Typical Network Configurations Configuration 1: Single standalone computer Configuration 2: Windows peer-to-peer network Configuration 3: Client-Server Network Configuration 4: Sage Accpac Web server Configuration 5: Sage Accpac Integrated with SageCRM When Should You Use Workstation Setup? Installation Considerations Where to Now? Chapter 2: Installing Sage Accpac Programs Before You Begin Installing Sage Accpac ERP Where To Now? Chapter 3: Database Setup Overview of Database Setup About the Pervasive.SQL Workgroup Engine Creating System and Company Databases Before You Begin Database Setup for Pervasive.SQL Database Setup for Microsoft SQL Server Database Setup in Oracle Server Set Up Databases for Use with Sage Accpac Create the System Database Create the Company Database Set Global Security Installation and System Administrator's Guide iii

4 Where to Now? Chapter 4: Activating Sage Accpac ERP Before You Begin Signing On to a New Company Creating the Company Profile Entering Company Information Activating Your Data Change the Administrator s Password Change the ADMIN Password Where To Now? Chapter 5: Performing Administrative Tasks Add Users Using Windows as the Authentication Method Set Up Security Groups and Assign User Authorizations Create Security Groups Authorizing Users Create and Assign UI Profiles for Customized User Interface Forms Setup Customization Directories Chapter 6: Licensing Sage Accpac Licensing Products and Users LanPak Licenses Creating a Temporary LanPak License Requesting Activation Codes Updating Your Sage Accpac Licenses Viewing License Information Monitoring LanPak Activity Chapter 7: Web Deployment of Sage Accpac Before You Begin Selecting Installation Options for Web Deployment Installing Internet Information Services (IIS) Configuring Web Deployment Options Changing Web Deployment Options Running Sage Accpac in Internet Explorer iv Sage Accpac Extended Enterprise Suite

5 Chapter 8: Installing and Integrating SageCRM for Sage Accpac ERP Before You Begin Overview of SageCRM Integration with Sage Accpac ERP About SageCRM Solo About Windows 2008 and Internet Information Services Installing SageCRM and its Integration Component Before You Begin Installing the Integration Component for Sage Accpac ERP Installing the SageCRM Synchronization Component Activating the Integration Component in Sage Accpac ERP Setting Up IIS 6.0 to Work With SageCRM Configuring IIS 6.0 to Work With Sage Accpac ERP Integration Setting Up IIS Anonymous Access User Account Access Setting Up the IIS Anonymous User Account on the SageCRM Server Setting the Application Pool Identity on the SageCRM Server Configuring Access Permissions for the IIS Anonymous Access User Setting User Permissions/Rights to SageCRM Program Files Setting User Permissions/Rights for SageCRM to Connect to Sage Accpac ERP Programs and Data Setting Registry Permissions Disabling Connection Pooling for COM/DCOM Connections Additional User Permissions for COM/DCOM Connections Setting Permission to the MachineKeys Folder Setting Access and Launch Permissions to the eware.crm DCOM Object Setting Permissions to Read the Registry on the SageCRM Server Assigning Additional Access Permissions for COM/DCOM Connections Run Sage Accpac Workstation Setup on the SageCRM Server Choosing Integration and Notification Options Set Up Servers to Allow Updates from Sage Accpac to SageCRM on that Machine Enabling SageCRM Integration on Sage Accpac Servers and Workstations Downloading.NET Components Setting up Sage Accpac Integration in SageCRM Synchronizing Tables Importing Customer, Vendor and National Account Relationships from Sage Accpac 8 44 Setting up Sage Accpac Security Opening Sage Accpac Forms Using a Browser Client Installation and System Administrator's Guide v

6 Chapter 1 Getting Started Read all chapters in this guide before you install or set up a new installation of Sage Accpac ERP. How to Use This Guide This guide provides the information you need to: Install Sage Accpac ERP Set up databases for use with Sage Accpac ERP Set Sage Accpac security Set up Workstations to run Sage Accpac ERP Activate your data for new accounting programs Set up users and groups, and perform other administrative tasks Understand Sage Accpac licensing Deploy Sage Accpac over the web Integrate Sage Accpac ERP with SageCRM The order of topics in this self-teaching guide matches the sequence of tasks you would typically perform to install and set up Sage Accpac ERP. Important! This guide contains troubleshooting tips and technical information on configuring supported operating systems and database engines for use with Sage Accpac ERP. However, this guide is not a replacement for a qualified network or database administrator. System Requirements Before you can install Sage Accpac ERP System Manager and any of the Sage Accpac ERP modules, your hardware must be properly configured, and the appropriate operating system software must be fully installed and operational. Installation and System Administrator's Guide 1 1

7 2BTypical Network Configurations For a complete list of hardware and operating system requirements for workstations and servers, check the Compatibility Guide in the Support area of the Sage Accpac Web site at: Database Server Requirements Sage Accpac ERP supports the following database servers: Microsoft SQL Server 2005 and Pervasive.SQL Server 9.7, or higher, for Microsoft Windows or Linux. Pervasive.SQL Workgroup or Server? Choose Pervasive.SQL Server Engine if more than 5 users require a concurrent connection to Sage Accpac data, and you have a dedicated server. Choose Pervasive.SQL Workgroup Engine if you are working in a peer-to-peer network environment where there is no dedicated server and not more than 5 users require a concurrent connection to Sage Accpac data. Oracle Server 10g or 11g Enterprise Edition, Standard Edition, and Standard Edition One for Microsoft Windows or Linux. Client Workstation Requirements Client workstations require: Microsoft Windows XP Professional Edition, Windows Vista (Home Premium, Business, or Ultimate Editions), or Windows 7. Workstation component of Microsoft SQL Server, Pervasive.SQL, or Oracle. Microsoft Excel 2003 or 2007, for Excel-based financial reports. Internet Explorer 6.0, or higher, for Web deployment. Typical Network Configurations You can configure Sage Accpac ERP in a number of ways. The best configuration for your use will depend on the number of users that require a concurrent connection to Sage Accpac programs and data, your chosen database engine, and your network setup. 1 2 Sage Accpac Extended Enterprise Suite

8 2BTypical Network Configurations Each network configuration contains the following components: Server This is the computer that hosts the Sage Accpac ERP data, and optionally, Sage Accpac programs. In a small workgroup, a workstation may act as a server, providing other workstations with access to Sage Accpac data and programs. Workstation A workstation is a computer that connects to a server to access Sage Accpac ERP programs and/or data. A workstation may: Run the Sage Accpac desktop Connect to Sage Accpac via an Internet browser Connect to another workstation or server using Remote Desktop Protocol (RDP) Database Engine The software used to create, retrieve, update, and delete data from a database. Sage Accpac works with the following database engines: Pervasive. SQL Microsoft SQL Server Oracle Server Refer to the System Requirements section for supported versions. Sage Accpac Program Files This includes: The Sage Accpac System Manager Application programs, such as Accounts Receivable and Accounts Payable Sage Accpac Shared Data Includes: Site folder User folder Data Company folder License Files (*.lic) Installation and System Administrator's Guide 1 3

9 2BTypical Network Configurations Sage Accpac Databases In Sage Accpac, there are two types of databases: System database. Stores information on users, passwords, security groups, security settings, and currency for all the companies that are linked to it. Company database. Contains information that is shared by all the company s accounting applications. This includes the company profile, fiscal calendar, optional field data, tax information for both sales and purchases, bank information, and all the accounting data for the company. Each company database must be linked to a system database Reporting Server The software that allows you to print reports from Sage Accpac: Crystal Reports runtime for the Sage Accpac Desktop Sage Accpac Web Reporting by Crystal, for Sage Accpac deployed over the web The most common network configurations are illustrated below for your information: Configuration 1: Single standalone computer This is the simplest configuration. All components are installed on one computer. 1 4 Sage Accpac Extended Enterprise Suite

10 2BTypical Network Configurations Configuration 2: Windows peer-to-peer network A Windows peer-to-peer network allows the server and workstations to share resources. This type of network is good for small workgroups, consisting of two to five workstations networked together using Microsoft Windows Network. One of workstations acts as a server, allowing other computers to access data stored on its hard drive. If more than two users require concurrent access to Sage Accpac data or programs, the workstation acting as the server should be dedicated. You may encounter performance issues if you run Sage Accpac ERP on the server at the same time as other users are accessing Sage Accpac ERP from their workstations. Workstation Workstation acting as a Server Sage Accpac programs Sage Accpac programs Sage Accpac shared data Database engine Sage Accpac databases Workstation Sage Accpac programs Installation and System Administrator's Guide 1 5

11 2BTypical Network Configurations Configuration 3: Client-Server Network In a client-server configuration, Sage Accpac programs and databases are on one or more dedicated servers. The optional Terminal Server may also reside on the same physical server. Workstations may access programs as well as data from the server(s), or may have Sage Accpac programs installed locally for better performance. How do I install Sage Accpac on a workstation? If the workstation will run Sage Accpac programs locally, install Sage Accpac System Manager and the accounting applications on the workstation. If the workstation will access Sage Accpac programs from the server, run Workstation Setup on the workstation. This will install the components needed to access and run System Manager and the accounting applications from the server. 1 6 Sage Accpac Extended Enterprise Suite

12 2BTypical Network Configurations Configuration 4: Sage Accpac Web server When you deploy Sage Accpac on the web, all Sage Accpac programs are installed on a web server and data is typically stored on a separate server. Workstations access Sage Accpac programs and data through a supported Internet browser. Recommendation For better security and performance, do not store shared data on the web server. This configuration can exist in combination with a client-server network configuration (Configuration 3). That is, some workstations may run the Sage Accpac Desktop and access data and, optionally programs, from a server. For more information about deploying Sage Accpac on the web, see Chapter 7 in this guide. Installation and System Administrator's Guide 1 7

13 2BTypical Network Configurations Configuration 5: Sage Accpac Integrated with SageCRM Similar to Sage Accpac, SageCRM can be installed locally, or on a server, or be deployed on the web. In the illustration below, we've shown web deployment, with the Sage Accpac web server and the SageCRM web server on separate computers. Note: The Sage Accpac and SageCRM web server can reside on the same computer. Typically, one database server stores both the SageCRM and Sage Accpac data. Recommendation For better security and performance, do not store shared data on the web server. For more information about integrating Sage Accpac with SageCRM, see Chapter 8 in this guide. 1 8 Sage Accpac Extended Enterprise Suite

14 3BWhen Should You Use Workstation Setup? When Should You Use Workstation Setup? The Workstation Setup Utility is a component of the System Manager installation. Run the utility after you have set up shared folders to data and/or programs, and after you have created your system and company databases. Do not run Workstation Setup: If the workstation will run Sage Accpac programs locally. In this case, install Sage Accpac System Manager and the accounting applications on the workstation as described in Chapter 2 of this guide. If the workstation is a web client, and will access Sage Accpac programs and data through an Internet browser. In this case, deploy Sage Accpac on the web and follow the client setup instructions described in Chapter 7 of this guide. If the workstation is using Remote Desktop Protocols (RDP) to remotely control another workstation or server. In this case, you will install Remote Desktop Client on your remote computer, and connect through a Terminal Server, or directly to a workstation or server that is configured for remote access. Note: This guide does not include instructions for setting up terminal services or RDP. Talk to your network administrator about this option. Installation Considerations Read the following sections before you install Sage Accpac ERP. Choosing Installation Folders in Windows Vista, Windows 7, and Windows 2008 If you are using Windows Vista or Windows 2008, install Sage Accpac ERP outside the default path (C:\Program Files\Sage\Sage Accpac). If you install to the default path, you could have problems with security because these operating systems do not allow more than one user to open Sage Accpac ERP. Change the Program and Shared Data directories to locations other than the default path. For example: Installation and System Administrator's Guide 1 9

15 4BInstallation Considerations For Programs, install to C:\Sage Accpac. For Shared Data, install to C:\AccpacData. Decide on suitable folders, and then during the installation of Sage Accpac ERP, be sure to change the default paths. Considerations for Installing on a Windows Peer-to-Peer Network The following are special considerations to be aware of before installing or upgrading Sage Accpac ERP on a Windows Peer-to-Peer network. Each workstation must be running Windows XP Professional Edition or Windows Vista (Home Premium, Business, or Ultimate Editions). If more than two users require concurrent access to Sage Accpac data or programs, the workstation acting as the server should be dedicated. You may encounter performance issues if you run Sage Accpac ERP on the server at the same time as other users are accessing Sage Accpac ERP from their workstations. A maximum of five users is supported when running in a peer-to-peer environment. On the workstation that will be acting as the server, share the Sage Accpac Program and Shared Data folders. If the server is running Windows XP Professional Edition: Share the designated data folder. All users that connect to this folder must have full control rights to the shared folder. Do not share the Sage Accpac ERP program folder directly. On each workstation, use Universal Naming Convention (UNC) paths to connect to the shared folder. For example, \\server\share. If you choose to map a drive letter to the shared folder on the server, then in the Map Network Drive window, select the Reconnect at Logon check box to create a persistent connection. If Simple File Sharing is used, when creating the share, select the Allow Network Users to Change My Files check box. To verify if Simple File Sharing is enabled, select Windows Start > My Computer. Then select Tools menu > Folder Options. Click the View tab and scroll to the bottom. Verify the Use Simple File Sharing (Recommended) check box is selected. If the server is running Windows Vista or Windows 7: During installation, change the Program and Shared Data folders to locations other than the default. For example, change 1 10 Sage Accpac Extended Enterprise Suite

16 5BWhere to Now? the installation path to C:\Sage Accpac from C:\Program Files\Sage\Sage Accpac. Share the Program and Shared Data folders. On each workstation, use Universal Naming Convention (UNC) paths to connect to the shared folder. For example, \\server\share. If you choose to map a drive letter to the shared folder on the server, then in the Map Network Drive window, select the Reconnect at Logon check box to create a persistent connection. Considerations for 64-bit Windows Operating Systems Sage Accpac ERP is a 32-bit application. When you create a data source for Sage Accpac, you must use the 32-bit version of the ODBC Administrator. In 64-bit versions of supported Windows operating systems, you can find the 32-bit ODBC Administrator in the following location: C:\Windows\SysWOW64\odbcad32.exe. Considerations for Installing the Sage Accpac Dashboard If you intend to install the Sage Accpac Dashboard a web application that provides a browser-based, graphical presentation of key financial data so Sage Accpac users can easily monitor their company's performance you must first: Ensure that Microsoft's Internet Information Services (IIS) is installed on the server that will host the dashboard files. If IIS is not installed, install it before you attempt to install the Sage Accpac Dashboard. Download and install the latest version of the Adobe Flash Player from Where to Now? You are now ready to install Sage Accpac ERP. Installation and System Administrator's Guide 1 11

17 Chapter 2 Installing Sage Accpac Programs This chapter explains how to install System Manager, Sage Accpac ERP accounting programs, and Sage Accpac Business Intelligence. Before You Begin Understand the implications for your chosen configuration Before proceeding with installation, be sure you understand the different possible system configurations and their implications for installing Sage Accpac: On a single workstation and on a network. Over different operating systems. For different database engines. Use the information in Chapter 1, Getting Started, to help you determine the configuration that best meets your company s needs. Make sure your system meets minimum requirements Also, make sure that the computer on which you are installing Sage Accpac meets at least the minimum system requirements for the configuration you choose. For up-to-date information on system requirements, check the Support section of the Sage Accpac Web site, at: If you are upgrading WARNING: If you are upgrading an existing system to the current version of Sage Accpac ERP, use the instructions in the Sage Accpac ERP Update Notice to prepare for and upgrade to the current version. Installing Sage Accpac ERP You install Sage Accpac System Manager, System Manager Components, and all Sage Accpac applications in one process, as follows: 1. Insert the Sage Accpac ERP installation DVD into your DVD drive. If the installation screen does not appear automatically, go to the DVD root directory (for example, d:\), and run LAUNCH.EXE. Installation and System Administrator's Guide 2 1

18 Installing Sage Accpac ERP 2. On the installation screen, click View Pre-Installation Checklist. Print a copy of the checklist and follow all steps before you continue. 3. On the installation screen, click Sage Accpac ERP. 4. On the Sage Accpac ERP installation screen, click Sage Accpac ERP. 5. On the Welcome screen, click Next. 6. Click the option to accept the license agreement, and then click Next. 7. Select the geographical region where you are installing the software, and then click Next. 8. For the client information, enter your 7-digit or 10-digit client ID and the company name to use for registration, and then click Next. 9. For the optional information, enter a contact person, your dealer, and certified consultant, and then click Next. 10. If the next screen asks you to allow Sage to collect anonymous data, click Yes or No, as you prefer, and then click Next. 11. Select the edition of Sage Accpac ERP you require, and then click Next. 12. Specify the names and locations of your program and data folders, and then click Next. The Select Features screen appears, as follows: 13. On the Select Features screen, select the features and applications you want to install at this time. Program dependencies Most of the applications require you to install others, and all of the applications require core System Manager files. The following list shows any additional requirements in parentheses for each application: Bank Services (requires Tax Services, G/L Subledger Services) 2 2 Sage Accpac Extended Enterprise Suite

19 Installing Sage Accpac ERP Accounts Payable (requires Bank Services, Tax Services, G/L Subledger Services) Accounts Receivable (requires Bank Services, Tax Services, G/L Subledger Services) Canadian/US Payroll (requires G/L Subledger Services, Bank Services) Inventory Control (requires G/L Subledger Services) Order Entry (requires Accounts Receivable, Inventory Control, Tax Services) Purchase Orders (requires Accounts Payable, Inventory Control, Tax Services) Project and Job Costing (requires G/L Subledger Services, Accounts Payable, Accounts Receivable, Tax Services) Return Material Authorization (requires Accounts Receivable, Inventory Control, Order Entry) G/L Consolidations (requires General Ledger) Intercompany Transactions (requires General Ledger) If you are installing Ops Inquiry or Uni Sales Analysis, note that there are different selections for Pervasive.SQL and for MS SQL Server. You can select only one database format. Install LanPak Note: You must install at least one LanPak 5.6, or you will not be able to log into a Sage Accpac database. 14. After you select the programs and features you need, click Next. 15. On the next screen, in the Program Folder field, type the location on the Start menu where you want Sage Accpac to appear, and then click Next. 16. Click Install. Enter activation codes Once installation has finished, the Sage Accpac ERP License Manager appears. Installation and System Administrator's Guide 2 3

20 Installing Sage Accpac ERP The License Information tab is filled in with information you entered during installation. Note: Do not change the company name unless you need to change the business entity to which the programs are registered. If you change the company name, the licenses will appear Unauthorized, until you apply for and enter new activation codes. a. If you have activation codes for your Sage Accpac programs, click the Licenses tab, then, for each Sage Accpac program: i. Double-click in the Serial Number column, and then type the serial number. ii. Double-click in the Activation Code column, the activation code in that order. If you don t yet have activation codes, you can use the 30-day temporary licenses created during installation, and record the permanent code later, as described in Chapter 6, Licensing Sage Accpac. b. If you installed Sage Accpac Intelligence Analysis or Sage Accpac Intelligence Connector, enter their activation codes on the Licenses tab. Note: The Report Manager, Report Viewer, Analysis, and Connector programs are not available with a 30-day license. You must have a permanent license to use them. (Sage Accpac ERP comes with one free Report Manager and Report Viewer license.) c. Click the Users tab, and then, for each LanPak you have installed, double-click in the associated column and enter, in the stated order, the following information: 2 4 Sage Accpac Extended Enterprise Suite

21 Where To Now? i. License type for the database format you use. ii. Count. (This is the number of users who require Sage Accpac access for this installation.) iii. Serial number for the LanPak. iv. Activation code (supplied by Sage). If no LanPaks are listed on the tab, create a temporary license: click in the blank space on the tab to create a new line, and then enter the license type, followed by the count. LanPak IMPORTANT: You must record at least one LanPak 5.6 license to use Sage Accpac ERP. For Sage Accpac Intelligence, one Report Manager license for one user is free with Sage Accpac ERP. If you have additional licenses for Sage Accpac Intelligence Report Manager and Sage Accpac Intelligence Report Viewer, enter their activation codes in the Activation Code column. d. Click Close. e. Click Finish to close the Installation wizard. Where To Now? If you are installing Sage Accpac for the first time, you need to install and configure a database engine, and create system and company databases. For information on how to install and configure a supported database engine, see Chapter 3, "Database Setup." If you are using temporary licenses while you wait for your activation codes, you will need to enter the activation codes before the grace period ends. For instructions on updating your licenses, see Chapter 6, Licensing Sage Accpac. If you are upgrading an existing system, you can now activate the current version of your Sage Accpac products. Refer to instructions in the Sage Accpac ERP Update Notice, because it not only has steps for activating, it includes some things users should know after they ve activated the current version of each application, including some additional steps they should take. Installation and System Administrator's Guide 2 5

22 Chapter 3 Database Setup This section does not provide detailed instructions on how to install or configure database software. See your database or network administrator for detailed instructions and support. For a list of database engines that are compatible with Sage Accpac ERP, see Database Server Requirements in Chapter 1, "Getting Started." To get the most recent list of supported database versions, check the Compatibility Guide in the Support area of the Sage Accpac Web site at: In this chapter, you'll learn how to create your Sage Accpac system and company databases, and how to set global security options. Overview of Database Setup Before you can create a company in Sage Accpac, you must create system and company databases using one of the following database programs: Pervasive.SQL Oracle Microsoft SQL Server After you have created the databases, use the Sage Accpac Database Setup utility to set up the databases for Sage Accpac. About the Pervasive.SQL Workgroup Engine If you are using the Pervasive.SQL Workgroup Engine in a peer-to-peer network, we recommend that you perform the following steps to maximize the performance of Sage Accpac. 1. Install and configure the Workgroup Engine on all workstations. 2. Assign one workstation to be the Gateway computer. This is the computer that will store the Sage Accpac databases. Tip: To maximize system performance, select the fastest computer in your peer-to-peer network to act as the Gateway. Installation and System Administrator's Guide 3 1

23 Overview of Database Setup 3. Optimize the workgroup engine on the Gateway computer and on all client workstations. Optimizing the Workgroup Engine on the Gateway On the Gateway computer, configure the workgroup engine as follows: 1. Open the Pervasive Control Center. 2. Select Configure Microkernal Router, and then change the default settings as follows: In Section Setting Default Value Recommended Value Access Use Remote ON OFF Microkernel Engine Communication Protocols Supported Protocols TCP,SPX, NetBIOS TCP/IP 3. Select Configure Local Engine, and then change the default settings as follows: In Section Setting Default Value Recommended Value Communication Supported Protocols TCP/IP,SPXII TCP/IP Protocols Data Integrity Transaction Logging ON OFF Initiation Time Limit Optimizing the Workgroup Engine on Client Workstations On all Client workstations, configure the workgroup engine as follows: 1. Open the Pervasive Control Center. 4. Select Configure Microkernal Router, and change the default settings as follows: In Section Setting Default Value Recommended Value Access Use Local Microkernel ON OFF Engine Communication Protocols Supported Protocols TCP,SPX, NetBIOS TCP/IP 3 2 Sage Accpac Extended Enterprise Suite

24 Creating System and Company Databases Creating System and Company Databases Before you can create a company in Sage Accpac, you must create the system and company databases that you will be using. In Sage Accpac, there are two types of databases: System Database. Stores information on users, passwords, security groups, security settings, and currency for all the companies that are linked to it. You must create a system database before creating a company database. Company Database. Contains information that is shared by all the company s accounting applications. This includes the company profile, fiscal calendar, optional field data, tax information for both sales and purchases, bank information, and all the accounting data for the company. Each company database must be linked to a system database. However, multiple companies can be linked to the same system database. Database ID Sage Accpac uses a Database ID to identify system and company databases. Each ID is a unique code of 6 uppercase characters, consisting of letters from A to Z, or numbers from 0 to 9, or any combination of letters and numbers. For simplicity, we recommend that the Database ID, the database, the folder for the database, and the Data Source Name (DSN) be identical. The instructions for creating system and company databases for Sage Accpac are specific to the database software you use. In the sections that follow, read the instructions for the database software you use. Before You Begin Before you create your databases, create folders in Windows Explorer to contain your Sage Accpac system and company databases In the Sage Accpac\Data folder (or other installation location), create a 6-character subfolder for your system database, and then add another for your company database. For example, you might have: C:\Program Files\Sage\Sage Accpac\DATA\GLDSYS (for your system database) and C:\Program Files\Sage\Sage Accpac\DATA\GLDINC (for your company database) Installation and System Administrator's Guide 3 3

25 Creating System and Company Databases Database Setup for Pervasive.SQL Creating System and Company Databases in the Pervasive Control Center 1. On the server (or the workstation acting as a server), from the Window Start menu select All Programs > Pervasive > Pervasive.SQL Control Center. The Pervasive.SQL Control Center appears, as follows: 2. In the Common Tasks section in the right panel, click New Database. The New Database form appears, as follows: 3 4 Sage Accpac Extended Enterprise Suite

26 Creating System and Company Databases 3. Accept the Server name that is displayed (the name of the computer you are currently working on), and then click Next. The following screen appears: 4. In the Database Name field, type the name of the folder you created for your database; for example, GLDSYS for your system database. Note: The folder name and the database name must be identical. 5. In the Location field, type the path to the folder you created for the database. 6. In the DB Name Options section, select Bound and Create Dictionary Files. Note: Do not select the option, Relational Integrity Enforced, because Sage Accpac checks integrity. 7. Select the Create DSN option, and leave Normal as the Open Mode. Note: The DSNs are used in Sage Accpac Database Setup when you set up your system and company databases. Installation and System Administrator's Guide 3 5

27 Creating System and Company Databases 8. In the Metadata section, use the default selection. 9. Click Finish. 10. Repeat steps 2 to 8 for the company database. In step 4, substitute the 6-character name of your company database; for example, GLDINC. 11. Close the Pervasive.SQL Control Center. Creating ODBC Connections on Client Workstations On all client workstations, create ODBC connections to your system and company databases as follows: 1. Open the ODBC Data Source Administrator. From the Windows Start menu, select Start > All Programs > Administrative Tools > ODBC Data Sources (ODBC). 2. Select the System DSN tab, and then click Add. The Create New Data Source form appears: 3 6 Sage Accpac Extended Enterprise Suite

28 Creating System and Company Databases 3. Select Pervasive ODBC Client Interface, and then click Finish. The Pervasive ODBC Client DSN Setup form appears: 4. Enter the following information for the Data Source: a. In the Data Source Name field, type the 6-character name of the system database. b. Type an optional description. c. In the Address field, type the name of the database server. d. In the Transport Hint field, select Try TCPIP only. 5. Click the Get DSN List button, and then select the DSN that you created for the server database. 6. Click the Test button to check your connection. Installation and System Administrator's Guide 3 7

29 Creating System and Company Databases 7. Click OK to create the connection. 8. Repeat steps 2 to 7 to create the DSN for the company database. In step 4a, type the 6-character name of the company database, and in step 5, select the DSN that you created for the company database. Where to Now? Now that you have created system and company databases in your database management system, you set them up for use with Sage Accpac, as described in the section Set Up Databases for Use with Sage Accpac, later in this chapter. Database Setup for Microsoft SQL Server Creating System and Company Databases in SQL Server Management Studio 1. On the server, from the Windows Start menu, select Programs > Microsoft SQL Server 2005 (or 2008, depending on the version installed) > SQL Server Management Studio. The Connect to Server screen appears, as follows: 2. For Server type, select Database Engine. 3. Accept the Server name that is displayed (the name of the computer you are currently working on). 4. For Authentication, we recommend that you use SQL Server Authentication. Type in the database administrator's Login name and Password. 5. Click Connect to open SQL Server Management Studio. 6. In the Object Explorer panel, expand the folder tree for the SQL Server, and then expand the Databases folder tree. 3 8 Sage Accpac Extended Enterprise Suite

30 Creating System and Company Databases 7. Right-click Databases and then select New Database from the rightclick menu. The New Database window appears, as follows: 8. In the Database name field, type the 6-character name for the system database. a. In the Database files section: i. In the Initial Size column, specify the amount of disk space that SQL Server will initially reserve for the Sage Accpac database. For new databases, use the default value. ii. In the Autogrowth column, you can select whether the container grows by a fixed percentage or by a fixed amount of disk. For new databases, use the default value. 9. In the left pane, click Options. Installation and System Administrator's Guide 3 9

31 Creating System and Company Databases b. For English-language support, use the default Collation method. Sort Order The Collation method should be a binary sort order such as Latin1_general_bin or Latin1_general_bin_ci_as. c. For Recovery Model, select Full. 10. Click OK. 11. Repeat steps 7 to 10 to create your company database. In step 8, type the 6-character name for the company database. Creating and Assigning Database Rights to a SQL Login ID A SQL Login ID is required to log in to a Sage Accpac company database. The ID is not revealed to users; Sage Accpac uses this ID internally when it connects a user to the SQL Server. Note: Only one SQL Login ID is needed for all Sage Accpac databases and users. 1. In SQL Management Server Studio, in the left-side Object Explorer panel, expand the Security folder. 2. Right-click Logins and then click New Login from the right-click menu Sage Accpac Extended Enterprise Suite

32 Creating System and Company Databases The New Login form appears, as follows: 3. In the Login name field, type a name for your new SQL Login ID. 4. Select SQL Server Authentication, and then type in a password, and confirm it. 5. Click OK to save your changes. In the Object Explorer, your new Login name appears within the Logins folder. 6. Assign database rights to the new SQL Login ID. a. In the Object Explorer, expand the Logins folder, and then doubleclick the new Login name you created. The Login Properties form appears. b. In the left pane, click Server Role, and in the right pane, select sysadmin. c. In the left pane, click User Mapping. d. In the Database column, select the system and company databases you created. e. Under Database role membership for, select db_owner. f. Click OK to save your changes. Installation and System Administrator's Guide 3 11

33 Creating System and Company Databases Creating ODBC Connections on Client Workstations If you are using a DSN to connect to your SQL databases on the server, on all client workstations, create an ODBC connection to your databases. Important! If you do not create a Data Source (DSN) to connect to your databases, then Sage Accpac can still connect to the SQL Server directly using the server name and default settings. 1. Open the ODBC Data Source Administrator. In 32-bit versions of Windows In 64-bit versions of Windows From the Windows Start menu, select Settings > Control Panel > Administrative Tools > Data Sources (ODBC). Sage Accpac ERP is a 32-bit application. When you create a data source for Sage Accpac, you must use the 32-bit version of the ODBC Administrator. In 64-bit versions of supported Windows operating systems, you can find the 32-bit ODBC Administrator in the following location: C:\Windows\SysWOW64\odbcad32.exe. 2. Select the System DSN tab, and then click Add. The Create New Data Source form appears: 3 12 Sage Accpac Extended Enterprise Suite

34 Creating System and Company Databases 3. Select SQL Native Client (for SQL Server 2005), or SQL Native Client 10 (for SQL Server 2008), and then click Finish. The Create a New Data Source to SQL Server form appears: 4. Enter the following information for the Data Source: a. In the Name field, type the 6-character name of the system database. b. Type an optional Description. c. Select the database server from the list. 5. Click Next. The following form appears: 6. Enter authentication information: a. Select SQL Server authentication. b. Select the check box to Connect to SQL Server to obtain default settings for the additional configuration options. c. In the Login ID field, type in the SQL Login ID and password that you created in the previous section. Installation and System Administrator's Guide 3 13

35 Creating System and Company Databases 7. Click Next. The following form appears: 8. Select the check box Change the default database to, and then select Database for this connection. Leave the other fields at their default values. 9. Click Next and then Finish to create the ODBC data source. 10. Click Test Data Source to test the connection to the database. Where to Now? Now that you have created system and company databases in your database management system, you set them up for use with Sage Accpac, as described in the section Set Up Databases for Use with Sage Accpac, later in this chapter. Database Setup in Oracle Server Because database joins must be within the same Oracle database, a single Oracle database must contain the system database and all company databases that use the system database. You use Oracle user names to identify the separate system and company database tables. Creating a Single Database Using the Oracle Database Configuration Assistant 1. Use the Database Configuration Assistant to create a single database to hold all your accounting data. From the Windows Start menu, select All Programs > Oracle - Oracle_home name > Configuration and Migration Tools > Database Configuration Assistant Sage Accpac Extended Enterprise Suite

36 Creating System and Company Databases 2. In Step 1, select Create a Database, then click Next. 3. In Step 2, select the Transaction Processing template, and then click Next. 4. In Step 3, type in the same name for both the Global Database Name and the Oracle System Identifier (SID). For example, type in ACCPAC. 5. Click Next. 6. In Step 4, select the options: Configure the Database with Enterprise Manager, and Use Database Control for Database Management. Click Next. 7. In Step 5, select the option to Use the Same Password for All Accounts, and then type in and confirm a password. Click Next. 8. In Step 6, select File System as the storage mechanism for database storage. Click Next. 9. In Step 7, browse to select the data folder. Click Next. 10. In Step 8, select Specify Flash Recovery Area as the database recovery option, and then browse to select a backup folder. Use the default Flash Recovery Area Size of 2048 MB. Click Next. 11. Click Next to skip Step In Step 10, on the Memory tab, select Typical. Oracle will allocate memory as a percentage of total physical memory. Click Next. 13. Click Next to skip Step 11 Database Storage. 14. In Step 12, select Create Database. 15. Click Finish. The Confirmation form appears. 16. Click OK. Progress is shown on screen. 17. When the database creation process is complete, click Exit to close the Database Configuration Assistant. Create a Table Space in Oracle Enterprise Manager 1. On the server, open your Internet browser and log in to the Oracle Enterprise Manager Console. 2. Select the Administration tab. Installation and System Administrator's Guide 3 15

37 Creating System and Company Databases A page, similar to the following, appears: 3. In the Storage section, click Tablespaces. A form, similar to the following, appears: 4. On the Tablespaces page, click Create. In the example below, SAMSYS is the system tablespace name Sage Accpac Extended Enterprise Suite

38 Creating System and Company Databases 5. On the General tab, type in the 6-character name of the system tablespace, and then click Add. The Add Datafile page appears: 6. Accept all defaults, and then click Continue to return to the Create Tablespace page. 7. Leave all fields on the Storage and Thresholds tabs at their default values, and click OK to create the system tablespace. 8. Repeat steps 3 to 7 to create the company tablespace. In step 5, type in the 6-character name of the company tablespace. 9. On the top left, click the Database link to return to the main Enterprise Manager page. Installation and System Administrator's Guide 3 17

39 Creating System and Company Databases Setting up Security to the Oracle Tablespaces 1. You should be logged into the Oracle Enterprise Manager Console. On the Administration tab, in the Security section, click Users. The Users page appears: 2. On the Users page, click Create. A form, similar to the following, appears: 3. Select the system tablespace, and then click Select Sage Accpac Extended Enterprise Suite

40 Creating System and Company Databases The Create User page appears: 4. Select the Roles tab, and then click Modify. The Modify Roles page appears: 5. Move CONNECT and RESOURCE to the Selected Roles box, and then click OK. 6. On the Create Users page, select the System Privileges tab, and then click Modify. Installation and System Administrator's Guide 3 19

41 Creating System and Company Databases The Modify System Privileges page appears: 7. Move UNLIMITED TABLESPACE and SELECT ANY TABLE to the Selected System Privileges box, and then click OK. 8. Click OK to return to the Users page. 9. Repeat steps 1 to 8 to set security for the company tablespace. Configuring the Listener on the Server 1. In Windows, from the Start menu, select All Programs > Oracle - Oracle_home name > Configuration and Migration Tools > Net Configuration Assistant. 2. On the Welcome screen, choose Listener Configuration, and then click Next. 3. Select Add, to add a listener, and then click Next. 4. Type in a name for the Listener; for example, Accpac, and then click Next. 5. Move TCP to the Select Protocols box, and then click Next. 6. Select the option to use the standard port number (1521), and then click Next. 7. Select No, and then Next to complete the configuration for this listener Sage Accpac Extended Enterprise Suite

42 Creating System and Company Databases Installing the Oracle Client on Workstations Before you install the Oracle Client On the client workstation, disable Windows Firewall before you install the Oracle client. If you have not installed the Oracle Client on workstations that will access Sage Accpac databases, do so now. When you are prompted to choose the Installation Type, select Runtime. Specifying Local Net Service Name Configuration On a network, workstations use a net service name to access an Oracle database. On all workstations: 1. In Windows, from the Start menu, select All Programs > Oracle - Oracle_home name > Configuration and Migration Tools > Net Configuration Assistant. 2. Select Net Service Name Configuration. 3. Select Add, then Next. 4. Type in the Service Name of the Oracle database. This is the Global Database Name that you previously defined. In our example, we used ACCPAC. 5. Click Next. 6. For the network protocol, select TCP, and then click Next. 7. For Host name, type in the name of the server where the Oracle database is located. Use the standard port number of Click Next. 9. Select the option to test the connection. 10. When the communication is successful, click Next. 11. Use the default Net Service Name. Oracle uses the name you entered in Step Click Next, and then Exit to close the Configuration Assistant. Creating DSNs on Workstations for System and Company Databases 1. On the client, open the ODBC Administrator. From the Windows Start menu, select All Programs > Administrative Tools > Data Sources (ODBC). Installation and System Administrator's Guide 3 21

43 Creating System and Company Databases 2. Click the System DSN tab, and then click Add. A form, similar to the following, appears: 3. Select the Oracle - Oracle_home name driver and then click Finish. The Driver Configuration form appears. An example follows: 4. For the system tablespace, complete the Driver Configuration form as follows: a. In the Data Source Name field, type in the name of the system tablespace. b. In the Description field, type in an optional description. c. For the TNS Service Name, select the Service Name of the Oracle database. In our example, this is ACCPAC Sage Accpac Extended Enterprise Suite

44 Set Up Databases for Use with Sage Accpac d. In the User ID field, type in the name of the system tablespace. e. Leave all other options at their default setting. f. Click Test Connection. When prompted, enter your password. g. Click OK to save the DSN. 5. Repeat steps 2 to 4 to create the DSN for the company tablespace. In step 4, type the name of the company tablespace in the Data Source Name and User ID fields. 6. Click OK to close the ODBC Administrator. Where to Now? Now that you have created system and company databases in your database management system, you set them up for use with Sage Accpac, as described in the next section Set Up Databases for Use with Sage Accpac. Set Up Databases for Use with Sage Accpac Use the Sate Accpac Database Setup utility to configure your system and company databases for use with Sage Accpac. The Database Setup utility is installed with Sage Accpac System Manager. Important! The Sage Accpac ADMIN is the only user who can access the Sage Accpac Database Setup utility. This utility allows the ADMIN user to: Add, edit, and delete system and company databases. Turn on security for a system database. Select advanced security settings, such as password options, that apply to all users. Create the System Database 1. On the server, from the Windows Start menu select All Programs > Sage Accpac > Database Setup. Installation and System Administrator's Guide 3 23

45 Set Up Databases for Use with Sage Accpac The Sign-on form appears: 2. Sign in using the administrator (ADMIN) password. Note: The default password is "admin." It is not case sensitive. Change ADMIN password After creating your databases and activating your applications, change the ADMIN password to prevent unauthorized use of Sage Accpac. It is important that other users do not have access to the system administrator s tasks. For more information, see Changing the ADMIN Password in Chapter 5, "Performing Administrative Tasks." The Database Setup form appears: Note: What you see may be different, depending on whether sample data was installed and whether other Sage Accpac databases have already been created. 3. Click New, or press the Insert key. The New Database form appears: 3 24 Sage Accpac Extended Enterprise Suite

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