Bit9 Security Solution Technology Whitepaper Date: September 17, 2015
|
|
- Preston Chase
- 8 years ago
- Views:
Transcription
1 P a g e 1 Bit9 Security Slutin Technlgy Whitepaper Date: September 17, 2015 Atlanta Bstn Dallas Denver Ls Angeles Manchester (U.K.) New Yrk San Francisc Seattle Washingtn, D.C inf@calfire.cm
2 P a g e 2 O v e r v i e w Bit9 + Carbn Black cntracted with Calfire Systems, Inc. (Calfire), t cnduct an independent assessment f their Bit9 architecture as it pertains t security and Payment Card Industry Data Security Standard (PCI DSS) scpe. Calfire is certified by the Payment Card Industry Security Standards Cuncil (PCI SSC) as a Qualified Security Assessr Cmpany and is a leading industry prvider f IT security, gvernance and regulatry cmpliance services. The purpse f this white paper is t prvide an verview f Calfire s assessment f the Bit9 architecture and t cnfirm t what extent Bit9 helps satisfy PCI DSS requirements. The scpe f the PCI DSS cntrls selected fr validatin was derived thrugh cllabratin with Bit9 cmpliance individuals and Calfire assessrs. The review and testing was perfrmed based n the use cases generated fr validatin f PCI DSS requirements that are addressed when Bit9 is utilized. The assessment perfrmed included the fllwing cmpnents: Review verall design and architecture f Bit9 Sftware. Technical Testing and related evidence cllectin fr the use cases prvided: Re-perfrmance testing f the slutin Observatin f the slutin including installatin, cnfiguratin and functinal capabilities Frensics analysis t cnfirm n cardhlder data is ever captured by Bit9. Interviews with Subject Matter Experts (SMEs). Review and feedback f supprting dcumentatin. There are n knwn inhibitrs identified with the Bit9 slutin which wuld prevent an rganizatin frm implementing the slutin in a PCI envirnment. Additinally, there are features within the slutin which facilitate meeting certain PCI DSS requirements. Every rganizatin has unique business, technical and security gvernance requirements, as a result this paper des nt prvide detailed recmmendatins fr hw t cnfigure Bit9 t meet the applicable prtins f the PCI DSS and merchants shuld cnsult with their QSA t ensure prper implementatin. Bit9 prvides the flexibility t enable, manage, and meet PCI DSS requirements in many areas. Bit9 helps rganizatins with varius PCI requirements such as file-integrity mnitring /cntrl, change mnitring and alerting, and audit trail retentin. The slutin can als supprt the develpment f cmpensating cntrls fr requirements such as anti-virus and patching (prtectin f unpatched systems). Carbn Black is a cmplementary security slutin that can als help satisfy PCI DSS requirements in areas such as establishing a prcess t identify security vulnerabilities, file-integrity mnitring and alerting. The fcus f this particular paper hwever is nly n the Bit9 prduct. The Carbn Black prduct was nt tested fr this whitepaper.
3 P a g e 3 Audience This white paper has varius target audiences: QSA and Internal Audit Cmmunity: This audience may be evaluating Bit9 t assess merchant r service prvider envirnment fr PCI DSS. Administratrs and Other Cmpliance Prfessinals: This audience may be evaluating Bit9 fr use within their rganizatin fr cmpliance requirements ther than PCI DSS. Merchant and Service Prvider Organizatins: This audience is evaluating Bit9 fr deplyment in their cardhlder data envirnment and what benefits culd be achieved frm using this slutin. PCI DSS Cmpliance O verview PCI DSS applies t all rganizatins that stre, prcess r transmit cardhlder data. This includes entities such as merchants, service prviders, payment gateways, data centers and utsurced service prviders. PCI Standard is mandated by the card brands and administered by the PCI SSC Cuncil. The PCI DSS standard specifies 12 requirements fr cmpliance rganized int six majr cntrl bjectives. Cntrl Objectives Build and Maintain a Secure Netwrk Prtect Cardhlder Data Maintain a Vulnerability Management Prgram Implement Strng Access Cntrl Measures Regularly Mnitr and Test Netwrks Maintain an Infrmatin Security Plicy PCI DSS Requirements 1. Install and maintain a firewall cnfiguratin t prtect cardhlder data 2. D nt use vendr-supplied defaults fr system passwrds and ther security parameters 3. Prtect stred cardhlder data 4. Encrypt transmissin f cardhlder data acrss pen, public netwrks 5. Use and regularly update anti-virus sftware n all systems cmmnly affected by malware 6. Develp and maintain secure systems and applicatins 7. Restrict access t cardhlder data by business need-t-knw 8. Assign a unique ID t each persn with cmputer access 9. Restrict physical access t cardhlder data 10. Track and mnitr all access t netwrk resurces and cardhlder data 11. Regularly test security systems and prcesses 12. Maintain a plicy that addresses infrmatin security
4 P a g e 4 C mp e nsating Cntr ls Cmpensating cntrls can be utilized by merchant r service prvider rganizatins t achieve cmpliance fr PCI DSS requirements when an entity cannt currently meet a requirement explicitly as stated, due t legitimate technical r dcumented business cnstraints, but has sufficiently mitigated the risk assciated with the requirement thrugh implementatin f ther, r cmpensating, cntrls. 1 Cmpensating cntrls are hwever required t satisfy the fllwing listed criteria: 1. The intent and rigr f the riginal PCI DSS requirement has t be met. 2. A similar level f defense as the riginal PCI DSS requirement has t be prvided, such that the cmpensating cntrl sufficiently ffsets the risk that the riginal PCI DSS requirement was designed t defend against. 3. Be abve and beynd ther PCI DSS requirements. (Simply being in cmpliance with ther PCI DSS requirements is nt a cmpensating cntrl.) This whitepaper assumes that the reader is familiar with PCI DSS and relevant guidance publicatins, card brand requirements and any ther supplemental dcuments frm PCI SSC cuncil. Methdlgy Calfire cnducted this validatin thrugh rigrus technical testing in ur cmpliance validatin labs using cmmn PCI envirnmental scenaris. The utcme f this testing prvides verificatin that custmers implementing Bit9 will be able t meet specific PCI DSS cntrl requirements in their real wrld cardhlder data envirnments. Each PCI requirement was assessed by validating the utput r state f the Bit9 prduct as deplyed in ur lab scenari. A brad spectrum f netwrk, system and applicatin scenaris was used in ur validatin testing. Test results and lab cnfiguratins are summarized in the technical sectin f the white paper. Summary Findings Bit9 architecture and implementatin requirements can be deplyed in a PCI envirnment allwing a custmer t meet PCI requirements. When implemented prperly, Bit9 can prvide prtectin against current malware that target Pint f Sale Systems, fixed functin devices. When prperly deplyed and cnfigured, Bit9 can satisfy specific PCI DSS requirements r supprt the develpment f cmpensating cntrls t meet PCI DSS requirements: 1
5 P a g e 5 PCI Requirement Directly Meets Requirements Supprts the Develpment f Cmpensating Cntrls a A p p l i c a t i n A r c h i t e c t u r e a n d S e c u r i t y Bit9 is a cmprehensive and widely deplyed endpint threat prtectin and cmpliance slutin. Cmbining a trust-based and plicy-driven apprach t applicatin cntrl with real-time threat intelligence, Bit9 cntinuusly mnitrs and recrds all endpint and server activity t prevent, detect and respnd t cyber threats that evade traditinal security defenses. 2 With pen APIs and a brad partner ecsystem, Bit9 prvides exceptinal flexibility t seamlessly integrate with bth in-huse and third-party tls. Carbn Black is anther security slutin that prvides endpint threat detectin and rapid respnse slutins fr Security Operatins Center (SOC) and Incident Respnse (IR) teams. 3 When Bit9 and Carbn Black are used in cmbinatin they prvide functinality fr cntinuus mnitring and recrding f all activities n endpint servers fr varius rganizatins. Instant Visibility: Bit9 agent prvides administratrs with real-time visibility int all executable type files running acrss the envirnment. Trust ratings can be used t identify and autmatically take actin against the files that culd be malicius. Carbn Black can als prvide visibility int files, executins, netwrk cnnectins, critical system resurces n each system and the relatinships between them. Preventin with Flexibility: Using Bit9 s practive preventin capabilities, Bit9 security platfrm can reduce an rganizatin s attack surface prviding administratrs with flexibility t ensure right balance between prtectin and access. Advanced Detectin: It includes autmated and clud delivered advanced threat detectin technlgies t quickly identify and stp attacks. Using Bit9 + Carbn Black threat intelligence clud, Bit9 can cntinuusly mnitr and detect malicius activity acrss all endpints in the rganizatin envirnment
6 P a g e 6 Rapid Respnse: Bit9 prvides tls t help rganizatin rapidly respnd, lg and investigate security incidents nce an attack is detected. Open API architecture: Bit9 can be integrated with third party security prducts like Security Infrmatin and Event Management (SIEM), Netwrk, Endpint, peratins fr imprved autmatin, reprting and faster security respnse times. Please nte that Carbn Black slutin was nt evaluated and tested fr this whitepaper wrk. B it9 Architec tur e Di a g r a m Bit9 Architecture cnsists f the fllwing cmpnents: Bit9 Server Sftware prvides central file security management, event mnitring and a live inventry f files f interest n all agent systems Bit9 Agent Sftware runs n desktps, laptps, virtual machines and fixed functin devices. The agent sftware mnitrs files and either blcks r permits executin based n security plicy settings. Bit9 Sftware Reputatin Service: cmpares new files intrduced n cmputers running Bit9 agent t a database f knwn files, prviding infrmatin n threat level, trust factr and sftware categrizatin. Bit9 can be integrated with third party prducts like Splunk and ther netwrk security prducts.
7 P a g e 7 T e c h n i c a l A s s e s s m e n t Calfire assessr cnfigured Windws 2008 R2 Server as Bit9 Server with necessary sftware like Internet Infrmatin Services (IIS), SQL Server,.NET Framewrk as per instructins in the server set up guide. The Bit9 agent was then installed n the Bit9 Windws 2008 server as well as a separate database server with Windws 2008 R2. The scpe f the assessment was defined with the fllwing tasks: Understand prduct functinality, architecture, implementatin and peratin Review installatin guidance and supprting dcumentatin Test Bit9 prduct fr required cntrls in the lab envirnment Review and verify Bit9 sftware hardening best practices Review Bit9 server cnfiguratins and capabilities Verificatin f slutin fr security and cmpliance Review and testing t cnfirm n cardhlder data is ever captured r managed by the slutins Review and validate hw Bit9 prvides cmpliance supprt fr rganizatins. Review and testing f cnfiguratins fr File-integrity mnitring cntrl Review and testing fr use f prduct as cmpensating cntrl t replace antivirus Review and testing fr use f prduct as cmpensating cntrl fr nt having current patches n End f Life (EOL) perating systems fr e.g. Windws XP, Windws 2003 Review and testing f cntrls that require mnitring and alerting fr lg and critical files. The assessment was fcused n the prduct s ability t satisfy certain PCI DSS requirements and was nt a cmplete review f the Bit9 prduct. The fllwing use cases were tested during the assessment. Please nte that Bit9 agent was nt installed n all perating systems as nted in use cases belw, but the requirements testing that were t be validated was accmplished using the prduct specified, and specific rules and settings nted. U s e Case 1: Operating Systems: Windws 7, Windws XP standard and Embedded Requirement t Accmplish: Needed t meet PCI standard 11.5 fr File Integrity Mnitring. Needed t utilize Bit9 as a cmpensating cntrl fr Requirement 6.2 and ensure that unsupprted systems are lcked dwn and prtected in the absence f patches and supprt. Prduct emplyed: Bit9 Plicy specific Settings and Rules: File Integrity Rules created t blck unauthrized access t cre critical system files (i.e. *. Sys, *.cmd, *.cfg)
8 P a g e 8 U s e Case 2: Operating Systems: Windws XP standard and Embedded, Windws 2003 Server Requirement t Accmplish: PCI DSS Requirement 5.x, 6.2, 11.5 Replace burdensme AV with Bit9. Needed t satisfy requirement 5.x using Bit9 as a cmpensating cntrl t AV. Needed t ensure that unsupprted systems are lcked dwn and prtected in the absence f patches and supprt. Prduct Emplyed: Bit9 Plicy specific Settings and Rules: Systems were set t a High enfrcement plicy and cmbined with bth custm memry and registry rules t prtect the unsupprted fixed functin endpints. File Integrity Rules created t blck unauthrized access t cre critical system files (i.e *. Sys, *.cmd, *.cfg) U s e Case 3: Operating Systems: Windws XP, Windws 7 and Windws 8 Requirement t Accmplish: PCI Requirement 5.x, 6.2, 11.5 Needed t meet PCI standard 6.2 in rder t ensure the prtectin f their XP systems first. File risk ranking was dne thrugh Bit9 which prvided reprting n the threat and trust f the entire file infrastructure. They needed t prtect their ATM machines, many f which were running windws XP withut any frm f advanced prtectin ther than AV. Prduct emplyed: Bit9 Plicy specific Settings and Rules: File integrity rules fr memry and registry as well as unauthrized change. Endpint systems were put int a high enfrcement Plicy.
9 P a g e 9 Validatin Findings f r Bit9 PCI Requirement Hw Bit9 Supprts PCI Cmpliance Test Prcedure PCI DSS Requirement 5: Prtect all systems against malware and regularly update anti-virus sftware r prgrams Ensure that anti-virus prgrams are capable f detecting, remving, and prtecting against all knwn types f malicius sftware. Bit9 can be used in develping a cmpensating cntrl t replace the anti-virus sftware OR Bit9 can be used alngside anti-virus sftware slutins. Bit9 can stp cyber threats that evade antivirus and ther traditinal defenses using zer-day and targeted attacks. Bit9 prvides preventin by giving rganizatins visibility int everything running n their endpints and servers. Bit9 prvides signature-less detectin and preventin f advanced threats Bit9 prvides recrded histry f all endpint and server activity t rapidly respnd t alerts and incidents Deplyed Bit9 and set up plicies using High, Medium and Lw enfrcement cmbined with bth custm memry and registry rules. Attempted t install varius sftware including malicius sftware n the system with Bit9 installed and cnfigured (with High enfrcement). Bit9 was able t blck the attempt and prvided alert ntificatin in the Bit9 dashbard Fr systems cnsidered t be nt cmmnly affected by malicius sftware, perfrm peridic evaluatins t identify and evaluate evlving malware threats in rder t cnfirm whether such systems cntinue t nt require anti-virus sftware. Bit9 can be used n servers nt affected cmmnly by malicius sftware t evaluate threats n such systems Bit9 prvides preventin by giving rganizatins visibility int everything running n their endpints and servers. Bit9 prvides signature-less detectin and preventin f advanced threats Deplyed Bit9 and set up plicies using High, Medium and Lw enfrcement cmbined with bth custm memry and registry rules. 5.3 Ensure that anti-virus mechanisms are actively running and cannt be disabled r altered by users, unless specifically authrized by management n a case-by-case basis fr a limited time perid. Bit9 can be used in develping a cmpensating cntrl t replace the anti-virus sftware OR Bit9 can be used alngside antivirus sftware. Bit9 can cntinuusly mnitr and recrd all activity n endpint and servers. Bit9 can be cnfigured as such that end users cannt disable the sftware- unless authrized administratr grants that access. Deplyed Bit9 agents n servers and attempted t stp Bit9 Service and uninstall Bit9 sftware, assessr was unable t d s. Bit9 tamper prtectin is enabled by default, Only Bit9 administratrs can enable/disable the tamper prtectin feature frm within the Bit9 sftware. 5.4 Ensure that security plicies and peratinal prcedures fr prtecting systems against malware are dcumented, in use, and knwn t all affected parties. Bit9 can be used in develping a cmpensating cntrl t assist rganizatins with ensuring the plicies and prcedures are peratinal Advanced threat detectin can help distribute and enfrce cmpliance plicies and put mechanisms in place t infrm and educate end users n established plicies Observed and tested varius cnfiguratins within Bit9 sftware like belw Tamper prtectin feature, High, medium and lw enfrcement plicies cmbined with custm memry and registry rules PCI DSS Requirement 6: Develp and maintain secure systems and applicatins
10 P a g e 10 PCI Requirement Hw Bit9 Supprts PCI Cmpliance Test Prcedure 6.2 Ensure that all system cmpnents and sftware are prtected frm knwn vulnerabilities by installing applicable vendr-supplied security patches. Install critical security patches within ne mnth f release. Bit9 can be used in develping a cmpensating cntrl fr nt having current patches n the systems r fr systems that d nt have patches available (e.g. Windws XP, Windws 2003 servers) Only allwed executables can be allwed t run n devices/ systems by blcking executin f sftware Untrusted sftware can be cntinuusly blcked Custmers can then use risk-based apprach t priritize installatins. Advanced Threat indicatrs can prvide additinal intelligence n cntrlled endpints and alert persnnel in event f critical system change that can impact security and cmpliance. PCI DSS Requirement 10: Track and mnitr all access t netwrk resurces and cardhlder data Systems were set t a High r Medium enfrcement plicy and cmbined with bth custm memry and registry rules t prtect the unsupprted fixed functin endpints. File-Integrity Rules created t blck unauthrized access t cre critical system files (i.e. *. Sys, *.cmd, *.cfg). Assessr attempted t install unknwn/malicius executable files n the system, Bit9 sftware was able t blck the executin f the sftware. Assessr als tried t make mdificatins in the cre critical system files n the Windws Operating System and was unable t make any changes Use file-integrity mnitring r change-detectin sftware n lgs t ensure that existing lg data cannt be changed withut generating alerts (althugh new data being added shuld nt cause an alert) Retain audit trail histry fr at least ne year, with a minimum f three mnths immediately available fr analysis (fr example, nline, archived, r restrable frm backup). Bit9 prvides file-integrity cntrl t Blck unauthrized writes t lg files and any critical files n the systems Ensures that nly authrized prcesses can write r update the lg files and critical files Alerts can be sent ut in case unauthrized prcesses changes data lg files and critical files Using Bit9, all audit trail histry can be retained within the server fr 3 mnths. The data can be immediately available fr analysis. After 3 mnths the data can be frwarded t Security Infrmatin and Event Management (SIEM) frm within Bit9. Cnfigured file-integrity mnitring t reprt actins when lg data and critical files are changed. Ntificatins were available thrugh the Bit9 cnsle dashbard. ntificatins were als cnfigured thrugh the Bit9 cnsle. Assessr tried t make mdificatins in the cre critical system files n the Windws Operating System that were registered thrugh Bit9 and was unable t make any changes. Perfrmed frensics using AccessFTK fr the perating system with Bit9 prduct and a sample payment applicatin n the system. Bit9 des nt capture, stre r transmit any cardhlder data, nly hash f the files are calculated and stred in the Bit9 database. Bit9 settings were bserved t cnfirm that the event lg can be cnfigured fr retentin f 3 mnths. After 3 mnths, custmers have t cnfigure Bit9 t have the lgs frwarded t SIEM. Bit9 can hld event lg files and data can be backed-up by custmer t centralized server. Retentin can be nline fr 90 days and after 3 mnths it can be backed up. PCI DSS Requirement 11: Regularly test security systems and prcesses
11 P a g e 11 PCI Requirement Hw Bit9 Supprts PCI Cmpliance Test Prcedure 11.5 Deply a change-detectin mechanism (fr example, file-integrity mnitring tls) t alert persnnel t unauthrized mdificatin (including changes, additins and deletins) f critical system files, cnfiguratin files, r cntent files; and cnfigure the sftware t perfrm critical file cmparisns at least weekly a Verify the use f a changedetectin mechanism within the cardhlder data envirnment by bserving system settings and mnitred files, as well as reviewing results frm mnitring activities Implement a prcess t respnd t any alerts generated by the changedetectin slutin. Bit9 file-integrity cntrl prevents unauthrized mdificatin f critical system files and cntent files while ensuring nly authrized prcesses can write t these files. Bit9 file-integrity cntrl prevents unauthrized mdificatin f critical system files and cntent files while ensuring nly authrized prcesses can write t these files. Files can be mnitred by selecting the specific flders and reprting the changes. Advanced Threat Indicatrs functinality can be used t identify file changes. Bit9 prvides practive apprach t rganizatins t analyze data in real-time s that critical system files, cnfiguratin files r cntent files can be prtected. Prcess fr respnding t alerts received remains the respnsibility f the merchant/ service prvider rganizatin. File Integrity Rules were created t blck unauthrized access t cre critical system files (i.e. *. Sys, *.cmd, *.cfg). Reprts were generated fr the events ccurred and prvided details n the changes that ccurred n specific files. Results were reviewed thrugh the weekly reprt generated. Assessr tried t make mdificatins in the cre critical system files n the Windws Operating System that were registered thrugh Bit9 and was unable t make any changes. Perfrmed frensics using AccessFTK fr the perating system with Bit9 prduct and a sample payment applicatin n the system. Bit9 des nt capture, stre r transmit any cardhlder data, nly hash f the files are calculated and stred in the Bit9 database. Cnfigured file-integrity cntrl t reprt actins when critical system files and cntent files are changed. Reprts were generated fr the events ccurred and prvided details n the changes that ccurred n specific files. Results were reviewed thrugh the weekly reprt generated. Assessr tried t make mdificatins in the cre critical system files n the Windws Operating System that were registered thrugh Bit9 and was unable t make any changes. Perfrmed frensics using AccessFTK fr the perating system with Bit9 prduct and a sample payment applicatin n the system. Bit9 des nt capture, stre r transmit any cardhlder data, nly hash f the files are calculated and stred in the Bit9 database. Cnfigured file-integrity cntrl t reprt actins when critical system files and cntent files are changed. Reprts were generated fr the events ccurred and prvided details n the changes that ccurred n specific files. Ntificatins thrugh Bit9 were available thrugh the Bit9 cnsle dashbard. ntificatins were als cnfigured thrugh the Bit9 cnsle.
12 P a g e 12 C n c l u s i n : After reviewing the requirements f PCI DSS, Calfire has determined thrugh review f business impact and technical assessment that Bit9 as utlined in this dcument meets several PCI DSS requirements. The ability t achieve verall cmpliance with any regulatin r standard will be dependent upn the specific design and implementatin f the Bit9 prduct in the cntext in which it is implemented. Bit9 demnstrated high level f flexibility fr custmizatin f plicies, sftware rules, events and indicatrs. The flexibility makes Bit9 adaptable t different envirnments and capable f addressing cmpliance requirements. Bit9 is a direct r cmpensating cntrl fr several PCI DSS requirements (as detailed n page 5), helping rganizatins meet the evlving cmpliance and security needs f their envirnments. Bit9 aligns with cmpliance requirements related t: File-integrity mnitring and alerting Audit trail retentin fr 3 mnths Antivirus requirements Patch requirements (prtectin f unpatched/end-f-life systems) L e g a l D i s c l a i m e r : Calfire is slely respnsible fr the cntents f this dcument as f the date f publicatin. The cntents f this dcument are subject t change at any time based n revisins t the applicable regulatins and standards (HIPAA, PCI-DSS et.al). Cnsequently, any frward-lking statements are nt predictins and are subject t change withut ntice. While Calfire has endeavred t ensure that the infrmatin cntained in this dcument has been btained frm reliable surces, there may be regulatry, cmpliance, r ther reasns that prevent us frm ding s. Cnsequently, Calfire is nt respnsible fr any errrs r missins, r fr the results btained frm the use f this infrmatin. Calfire reserves the right t revise any r all f this dcument t reflect an accurate representatin f the cntent relative t the current technlgy landscape. In rder t maintain cntextual accuracy f this dcument, all references t this dcument must explicitly reference the entirety f the dcument inclusive f the title and publicatin date; Neither party will publish a press release referring t the ther party r excerpting highlights frm the dcument withut prir written apprval f the ther party. If yu have questins with regard t any legal r cmpliance matters referenced herein yu shuld cnsult legal cunsel, yur security advisr and/r yur relevant standard authrity.
Version: Modified By: Date: Approved By: Date: 1.0 Michael Hawkins October 29, 2013 Dan Bowden November 2013
Versin: Mdified By: Date: Apprved By: Date: 1.0 Michael Hawkins Octber 29, 2013 Dan Bwden Nvember 2013 Rule 4-004J Payment Card Industry (PCI) Patch Management (prpsed) 01.1 Purpse The purpse f the Patch
More informationVantiv eprotect iframe Technical Assessment Paper Prepared for:
Vantiv eprtect iframe Technical Assessment Paper Prepared fr: Octber 13, 2015 P a g e 2 Cntents EXECUTIVE SUMMARY...3 OVERVIEW... 3 ABOUT VANTIV EPROTECT... 4 OPERATIONAL FLOW... 5 TECHNICAL ASSESSMENT...6
More informationGUIDANCE FOR BUSINESS ASSOCIATES
GUIDANCE FOR BUSINESS ASSOCIATES This Guidance fr Business Assciates dcument is intended t verview UPMCs expectatins, as well as t prvide additinal resurces and infrmatin, t UPMC s HIPAA business assciates.
More informationSecurity Services. Service Description Version 1.00. Effective Date: 07/01/2012. Purpose. Overview
Security Services Service Descriptin Versin 1.00 Effective Date: 07/01/2012 Purpse This Enterprise Service Descriptin is applicable t Security Services ffered by the MN.IT Services and described in the
More informationVCU Payment Card Policy
VCU Payment Card Plicy Plicy Type: Administrative Respnsible Office: Treasury Services Initial Plicy Apprved: 12/05/2013 Current Revisin Apprved: 12/05/2013 Plicy Statement and Purpse The purpse f this
More informationA96 CALA Policy on the use of Computers in Accredited Laboratories Revision 1.5 August 4, 2015
A96 CALA Plicy n the use f Cmputers in Accredited Labratries Revisin 1.5 August 4, 2015 A96 CALA Plicy n the use f Cmputers in Accredited Labratries TABLE OF CONTENTS TABLE OF CONTENTS... 1 CALA POLICY
More informationInformation Services Hosting Arrangements
Infrmatin Services Hsting Arrangements Purpse The purpse f this service is t prvide secure, supprted, and reasnably accessible cmputing envirnments fr departments at DePaul that are in need f server-based
More informationPOLICY 1390 Information Technology Continuity of Business Planning Issued: June 4, 2009 Revised: June 12, 2014
State f Michigan POLICY 1390 Infrmatin Technlgy Cntinuity f Business Planning Issued: June 4, 2009 Revised: June 12, 2014 SUBJECT: APPLICATION: PURPOSE: CONTACT AGENCY: Plicy fr Infrmatin Technlgy (IT)
More informationTHE CITY UNIVERSITY OF NEW YORK IDENTITY THEFT PREVENTION PROGRAM
THE CITY UNIVERSITY OF NEW YORK IDENTITY THEFT PREVENTION PROGRAM 1. Prgram Adptin The City University f New Yrk (the "University") develped this Identity Theft Preventin Prgram (the "Prgram") pursuant
More informationTrustED Briefing Series:
TrustED Briefing Series: Since 2001, TrustCC has prvided IT audits and security assessments t hundreds f financial institutins thrugh ut the United States. Our TrustED Briefing Series are white papers
More informationLicensing the Core Client Access License (CAL) Suite and Enterprise CAL Suite
Vlume Licensing brief Licensing the Cre Client Access License (CAL) Suite and Enterprise CAL Suite Table f Cntents This brief applies t all Micrsft Vlume Licensing prgrams. Summary... 1 What s New in This
More informationHIPAA HITECH ACT Compliance, Review and Training Services
Cmpliance, Review and Training Services Risk Assessment and Risk Mitigatin: The first and mst imprtant step is t undertake a hlistic risk assessment that examines the risks and cntrls related t fur critical
More informationProcess of Setting up a New Merchant Account
Prcess f Setting up a New Merchant Accunt Table f Cntents PCI DSS... 3 Wh t cntact?... 3 Bakcgrund n PCI... 3 Why cmply?... 3 Hw t cmply?... 3 PCI DSS Scpe... 4 Des PCI DSS Apply t Me?... 4 What if I am
More informationUNITED STATES OF AMERICA FEDERAL ENERGY REGULATORY COMMISSION. Statement of Thomas F. O Brien. Vice President & Chief Information Officer
UNITED STATES OF AMERICA FEDERAL ENERGY REGULATORY COMMISSION Revised Critical Infrastructure Prtectin Reliability Standards Dcket N. RM15-14-000 Statement f Thmas F. O Brien Vice President & Chief Infrmatin
More informationUniversity of Texas at Dallas Policy for Accepting Credit Card and Electronic Payments
University f Texas at Dallas Plicy fr Accepting Credit Card and Electrnic Payments Cntents: Purpse Applicability Plicy Statement Respnsibilities f a Merchant Department Prcess t Becme a Merchant Department
More informationRequest for Resume (RFR) CATS II Master Contract. All Master Contract Provisions Apply
Sectin 1 General Infrmatin RFR Number: (Reference BPO Number) Functinal Area (Enter One Only) F50B3400026 7 Infrmatin System Security Labr Categry A single supprt resurce may be engaged fr a perid nt t
More informationInternal Audit Charter and operating standards
Internal Audit Charter and perating standards 2 1 verview This dcument sets ut the basis fr internal audit: (i) the Internal Audit charter, which establishes the framewrk fr Internal Audit; and (ii) hw
More informationPENETRATION TEST OF THE INDIAN HEALTH SERVICE S COMPUTER NETWORK
Department f Health and Human Services OFFICE OF INSPECTOR GENERAL PENETRATION TEST OF THE INDIAN HEALTH SERVICE S COMPUTER NETWORK Inquiries abut this reprt may be addressed t the Office f Public Affairs
More informationHIPAA Compliance 101. Important Terms. Pittsburgh Computer Solutions 724-942-1337
HIPAA Cmpliance 101 Imprtant Terms Cvered Entities (CAs) The HIPAA Privacy Rule refers t three specific grups as cvered entities, including health plans, healthcare clearinghuses, and health care prviders
More informationService Level Agreement (SLA) Hosted Products. Netop Business Solutions A/S
Service Level Agreement (SLA) Hsted Prducts Netp Business Slutins A/S Cntents 1 Service Level Agreement... 3 2 Supprt Services... 3 3 Incident Management... 3 3.1 Requesting service r submitting incidents...
More informationVulnerability Management:
Vulnerability Management: Creating a Prcess fr Results Kyle Snavely Veris Grup, LLC Summary Organizatins increasingly rely n vulnerability scanning t identify risks and fllw up with remediatin f thse risks.
More informationResearch Report. Abstract: Security Management and Operations: Changes on the Horizon. July 2012
Research Reprt Abstract: Security Management and Operatins: Changes n the Hrizn By Jn Oltsik, Senir Principal Analyst With Kristine Ka and Jennifer Gahm July 2012 2012, The Enterprise Strategy Grup, Inc.
More informationOracle Cloud Enterprise Hosting and Delivery Policies
Oracle Clud Enterprise Hsting and Delivery Plicies Statement f Changes Versin 1.5, 6/01/2015 This dcument utlines changes made t the Oracle Clud Enterprise Hsting and Delivery Plicies dated December 1,
More informationCSC IT practix Recommendations
CSC IT practix Recmmendatins CSC Healthcare 28th January 2014 Versin 3 www.csc.cm/glbalhealthcare Cntents 1 Imprtant infrmatin 3 2 IT Specificatins 4 2.1 Wrkstatins... 4 2.2 Minimum Server with 1-5 wrkstatins
More informationSaaS Listing CA Cloud Service Management
SaaS Listing CA Clud Service Management 1. Intrductin This dcument prvides standards and features that apply t the CA Clud Service Management (CSM) SaaS ffering prvided t the Custmer and defines the parameters
More informationJunos Pulse Instructions for Windows and Mac OS X
Juns Pulse Instructins fr Windws and Mac OS X When yu pen the Juns client fr the first time yu get the fllwing screen. This screen shws yu have n cnnectins. Create a new cnnectin by clicking n the + icn.
More informationKey Steps for Organizations in Responding to Privacy Breaches
Key Steps fr Organizatins in Respnding t Privacy Breaches Purpse The purpse f this dcument is t prvide guidance t private sectr rganizatins, bth small and large, when a privacy breach ccurs. Organizatins
More informationVersion Date Comments / Changes 1.0 January 2015 Initial Policy Released
Page 1 f 6 Vice President, Infrmatics and Transfrmatin Supprt APPROVED (S) REVISED / REVIEWED SUMMARY Versin Date Cmments / Changes 1.0 Initial Plicy Released INTENT / PURPOSE The Infrmatin and Data Gvernance
More informationCOPIES-F.Y.I., INC. Policies and Procedures Data Security Policy
COPIES-F.Y.I., INC. Plicies and Prcedures Data Security Plicy Page 2 f 7 Preamble Mst f Cpies FYI, Incrprated financial, administrative, research, and clinical systems are accessible thrugh the campus
More informationResearch Report. Abstract: The Emerging Intersection Between Big Data and Security Analytics. November 2012
Research Reprt Abstract: The Emerging Intersectin Between Big Data and Security Analytics By Jn Oltsik, Senir Principal Analyst With Jennifer Gahm Nvember 2012 2012 by The Enterprise Strategy Grup, Inc.
More informationPROTIVITI FLASH REPORT
PROTIVITI FLASH REPORT The PCI Security Standards Cuncil Releases PCI DSS Versin 3.2 May 9, 2016 On April 28, 2016, the PCI Security Standards Cuncil (PCI SSC) released PCI Data Security Standard (PCI
More informationConfiguring, Monitoring and Deploying a Private Cloud with System Center 2012 Boot Camp
Cnfiguring, Mnitring and Deplying a Private Clud with System Center 2012 Bt Camp Length: 5 Days Technlgy: Micrsft System Center 2012 Delivery Methd: Instructr-led Hands-n Audience Prfile This curse is
More informationImplementing SQL Manage Quick Guide
Implementing SQL Manage Quick Guide The purpse f this dcument is t guide yu thrugh the quick prcess f implementing SQL Manage n SQL Server databases. SQL Manage is a ttal management slutin fr Micrsft SQL
More informationexpertise hp services valupack consulting description security review service for Linux
expertise hp services valupack cnsulting descriptin security review service fr Linux Cpyright services prvided, infrmatin is prtected under cpyright by Hewlett-Packard Cmpany Unpublished Wrk -- ALL RIGHTS
More informationMANITOBA SECURITIES COMMISSION STRATEGIC PLAN 2013-2016
MANITOBA SECURITIES COMMISSION STRATEGIC PLAN 2013-2016 The Manitba Securities Cmmissin (the Cmmissin) is a divisin f the Manitba Financial Services Agency (MFSA). The ther divisin is the Financial Institutins
More informationOptimal Payments Extension. Supporting Documentation for the Extension Package. 20140225 v1.1
Optimal Payments Extensin Supprting Dcumentatin fr the Extensin Package 20140225 v1.1 Revisin Histry v1.1 Updated Demac Media branding v1.0 Initial Dcument fr Distributin supprt@ptimalpayments.cm Page
More informationCloud Services Frequently Asked Questions FAQ
Clud Services Frequently Asked Questins FAQ Revisin 1.0 6/05/2015 List f Questins Intrductin What is the Caradigm Intelligence Platfrm (CIP) clud? What experience des Caradigm have hsting prducts like
More informationInstallation Guide Marshal Reporting Console
Installatin Guide Installatin Guide Marshal Reprting Cnsle Cntents Intrductin 2 Supprted Installatin Types 2 Hardware Prerequisites 2 Sftware Prerequisites 3 Installatin Prcedures 3 Appendix: Enabling
More informationSecurity Information and Event Management Project
Security Infrmatin and Event Management Prject Prpsal Submissin: Mr. Ken Fster 1 Cntents Recmmendatin:... 3 What is Security Infrmatin and Event Management:... 3 Business Case fr SEIM Deplyment:... 3 Cre
More informationMaaS360 Cloud Extender
MaaS360 Clud Extender Installatin Guide Cpyright 2012 Fiberlink Cmmunicatins Crpratin. All rights reserved. Infrmatin in this dcument is subject t change withut ntice. The sftware described in this dcument
More informationChapter 7 Business Continuity and Risk Management
Chapter 7 Business Cntinuity and Risk Management Sectin 01 Business Cntinuity Management 070101 Initiating the Business Cntinuity Plan (BCP) Purpse: T establish the apprpriate level f business cntinuity
More informationHelp Desk Level Competencies
Help Desk Level Cmpetencies Level 1 Take user calls and manage truble tickets Ability t staff and manage the rganizatins helpdesk and effectively respnd t rutine custmer calls Ability t use prper grammar
More informationResearch Report. Abstract: Advanced Malware Detection and Protection Trends. September 2013
Research Reprt Abstract: Advanced Malware Detectin and Prtectin Trends By Jn Oltsik, Senir Principal Analyst With Jennifer Gahm, Senir Prject Manager September 2013 2013 by The Enterprise Strategy Grup,
More informationIntroduction to Mindjet MindManager Server
Intrductin t Mindjet MindManager Server Mindjet Crpratin Tll Free: 877-Mindjet 1160 Battery Street East San Francisc CA 94111 USA Phne: 415-229-4200 Fax: 415-229-4201 mindjet.cm 2013 Mindjet. All Rights
More informationComtrex Systems Corporation. CISP/PCI Implementation Guidance for Odyssey Suite
CISP/PCI Implementatin Guidance fr Odyssey Suite Applicable Applicatin Versin This dcument supprts the fllwing applicatin versin: Odyssey Suite Versin 2.0 Intrductin Systems which prcess payment transactins
More informationMerchant Processes and Procedures
Merchant Prcesses and Prcedures Table f Cntents EXHIBIT C 1. MERCHANT INTRODUCTION TO T-CHEK 3 1.1 Wh is T-Chek Systems? 3 1.2 Hw t Cntact T-Chek Systems 3 1.3 Hw t Recgnize T-Chek Frms f Payment 3 1.3.1
More informationSystem Business Continuity Classification
Business Cntinuity Prcedures Business Impact Analysis (BIA) System Recvery Prcedures (SRP) System Business Cntinuity Classificatin Cre Infrastructure Criticality Levels Critical High Medium Lw Required
More informationProfessional Leaders/Specialists
Psitin Prfile Psitin Lcatin Reprting t Jb family Band BI/Infrmatin Manager Wellingtn Prfessinal Leaders/Specialists Band I Date February 2013 1. POSITION PURPOSE The purpse f this psitin is t: Lead and
More informationFirst Global Data Corp.
First Glbal Data Crp. Privacy Plicy As f February 23, 2015 Ding business with First Glbal Data Crp. ("First Glbal", First Glbal Mney, "we" r "us", which includes First Glbal Data Crp. s subsidiary, First
More informationWhite Paper for Mobile Workforce Management and Monitoring Copyright 2014 by Patrol-IT Inc. www.patrol-it.com
White Paper fr Mbile Wrkfrce Management and Mnitring Cpyright 2014 by Patrl-IT Inc. www.patrl-it.cm White Paper fr Mbile Wrkfrce Management and Mnitring Cpyright 2014 by Patrl-IT Inc. www.patrl-it.cm 2
More informationReadme File. Purpose. Introduction to Data Integration Management. Oracle s Hyperion Data Integration Management Release 9.2.
Oracle s Hyperin Data Integratin Management Release 9.2.1 Readme Readme File This file cntains the fllwing sectins: Purpse... 1 Intrductin t Data Integratin Management... 1 Data Integratin Management Adapters...
More informationState of Wisconsin Division of Enterprise Technology (DET) Distributed Database Hosting Service Offering Definition (SOD)
State f Wiscnsin Divisin f Enterprise Technlgy (DET) Distributed Database Hsting Service Offering Definitin (SOD) Distributed Database Hsting SOD Page 1 12/9/2010 Dcument Revisin Histry (Majr Pst Publishing
More informationRequest for Proposal Technology Services
Avca Schl District 37 Wilmette, IL Request fr Prpsal Technlgy Services Netwrk and Systems Infrastructure Management Services December 5, 2013 Avca Schl District 37 is seeking an IT cnsulting firm t manage
More informationCyber Security: Simulation Platform
Service Overview The Symantec Cyber Security: Simulatin Platfrm is a Web hsted Service with immersive and hands-n access t cyber exercises fr ffensive (red team) events, inspired by real-life security
More informationIntel Hybrid Cloud Management Portal Update FAQ. Audience: Public
Intel Hybrid Clud Management Prtal Update FAQ Audience: Public Purpse: Prepare fr the launch f the Intel Hybrid Clud Platfrm multi-user/multi-tier update Versin: Final FAQs What s new in the Intel Hybrid
More informationBLUE RIDGE COMMUNITY AND TECHNICAL COLLEGE BOARD OF GOVERNORS
BLUE RIDGE COMMUNITY AND TECHNICAL COLLEGE BOARD OF GOVERNORS SERIES: 1 General Rules RULE: 17.1 Recrd Retentin Scpe: The purpse f this rule is t establish the systematic review, retentin and destructin
More informationNERC-CIP Cyber Security Standards Compliance Documentation
Cmpliance Dcumentatin Briv OnAir 8/3/20154 Page 2 Overview This dcument is intended t be the primary surce f infrmatin fr Briv s cmpliance with the Nrth America Electric Reliability Crpratin (NERC) reliability
More informationHSBC Online Home Loan Application Process
HSBC Online Hme Lan Applicatin Prcess Versin 1.0 Nvember 2005 Cpyright. HSBC Bank Australia Limited 2005 ALL RIGHTS RESERVED N part f this publicatin may be reprduced, stred in a retrieval system, r transmitted,
More informationNuance Healthcare Services Project Delivery Methodology
NUANCE PROFESSIONAL SERVICES Nuance Healthcare Services 2008 Nuance Cmmunicatins, Inc. All rights reserved. Nuance Healthcare Services 1 INTRODUCTION This dcument describes the prject management methdlgy
More informationPCI Compliance Merchant User Guide
PCI Cmpliance Merchant User Guide Table f Cntents Intrductin... 5 PCI Prgram Overview... 5 PCI10 2.0 Applicatin Tl Overview... 6 Lgin Prcess... 6 Update My Prfile... 7 Frgt Yur Passwrd... 8 Welcme Pages...
More informationLicensing Windows Server 2012 for use with virtualization technologies
Vlume Licensing brief Licensing Windws Server 2012 fr use with virtualizatin technlgies (VMware ESX/ESXi, Micrsft System Center 2012 Virtual Machine Manager, and Parallels Virtuzz) Table f Cntents This
More informationChristchurch Polytechnic Institute of Technology Access Control Security Standard
CPIT Crprate Services Divisin: ICT Christchurch Plytechnic Institute f Technlgy Access Cntrl Security Standard Crprate Plicies & Prcedures Sectin 1: General Administratin Dcument CPP121a Principles Infrmatin
More informationBuild the cloud OpenStack Installation & Configuration Integration with existing tools and processes Cloud Migration
Slutin Brief OpenStack Services OVERVIEW OnX understands clud adptin challenges f glbal enterprise cmpanies and helps Enterprises adpt OpenStack slutins thrugh targeted services. We ffer vertical industry
More informationLicensing Windows Server 2012 R2 for use with virtualization technologies
Vlume Licensing brief Licensing Windws Server 2012 R2 fr use with virtualizatin technlgies (VMware ESX/ESXi, Micrsft System Center 2012 R2 Virtual Machine Manager, and Parallels Virtuzz) Table f Cntents
More informationPCI - Why You Need to be Compliant When Accepting Credit Card Payments. Agenda. Breaches in the Headlines. Breach Events & Commonalities
PCI - Why Yu Need t be Cmpliant When Accepting Credit Card Payments Tuesday, March 27, 2012 Agenda Breach Events & Cmmnalities Evlutin f PCI PCI Requirements Risks f Nn-cmpliance Industry Initiatives t
More informationBest Practices for Optimizing Performance and Availability in Virtual Infrastructures
Best Practices fr Optimizing Perfrmance and Availability in Virtual Infrastructures www.nimsft.cm Best Practices fr Optimizing Perfrmance and Availability in Virtual Infrastructures PAGE 2 Table f Cntents
More informationCustomer Service Description
Page: 1 f 10 Hewlett-Packard Cmpany HP Services Slutin Center Custm Prjects Prgram http://www.hp.cm/hps/ perfrmance & availability sftware services per event supprt & cnsulting Custmer Service Descriptin
More informationMonthly All IFS files, all Libraries, security and configuration data
Server Backup Plicy Intrductin Data is ne f Banks DIH Limited s mst imprtant assets. In rder t prtect this asset frm lss r destructin, it is imperative that it be safely and securely captured, cpied, and
More informationPresentation: The Demise of SAS 70 - What s Next?
Presentatin: The Demise f SAS 70 - What s Next? September 15, 2011 1 Presenters: Jeffrey Ziplw - Partner BlumShapir Jennifer Gerasimv Senir Manager Delitte. SAS 70 Backgrund and Overview Purpse f a SAS
More informationThe Cost Benefits of the Cloud are More About Real Estate Than IT
y The Cst Benefits f the Clud are Mre Abut Real Estate Than IT #$#%&'()*( An Osterman Research Executive Brief Published December 2010 "#$#%&'()*( Osterman Research, Inc. P.O. Bx 1058 Black Diamnd, Washingtn
More informationMANAGED VULNERABILITY SCANNING
Abut SensePst SensePst is an independent and bjective rganisatin specialising in infrmatin security cnsulting, training, security assessment services and IT Vulnerability Management. SensePst is abut security.
More informationMigrationWiz HIPAA Compliant Migration. Focus on data migration, not regulation. BitTitan Global Headquarters: 3933 Lake Washington Blvd NE Suite 200
MigratinWiz HIPAA Cmpliant Migratin Fcus n data migratin, nt regulatin. BitTitan Glbal Headquarters: 3933 Lake Washingtn Blvd NE Suite 200 Table f Cntents Kirkland, WA 98033 www.bittitan.cm sales@bittitan.cm
More informationPlus500CY Ltd. Statement on Privacy and Cookie Policy
Plus500CY Ltd. Statement n Privacy and Ckie Plicy Statement n Privacy and Ckie Plicy This website is perated by Plus500CY Ltd. ("we, us r ur"). It is ur plicy t respect the cnfidentiality f infrmatin and
More informationCustomers FAQs for Webroot SecureAnywhere Identity Shield
Custmers FAQs fr Webrt SecureAnywhere Identity Shield Table f Cntents General Questins...2 Why is the bank ffering Webrt SecureAnywhere sftware?... 2 What des it prtect?... 2 Wh is Webrt?... 2 Is Webrt
More informationIntroduction LIVE MAPS UNITY PORTAL / INSTALLATION GUIDE. 2015 Savision B.V. savision.com All rights reserved.
Rev 7.5.0 Intrductin 2 LIVE MAPS UNITY PORTAL / INSTALLATION GUIDE 2015 Savisin B.V. savisin.cm All rights reserved. This manual, as well as the sftware described in it, is furnished under license and
More informationGREEN MOUNTAIN ENERGY COMPANY
GREEN MOUNTAIN ENERGY COMPANY INDEPENDENT ACCOUNTANT S REPORT ON APPLYING AGREED-UPON PROCEDURES DECEMBER 31, 2012 INDEPENDENT ACCOUNTANT S REPORT ON APPLYING AGREED-UPON PROCEDURES T Green Muntain Energy
More informationCHANGE MANAGEMENT STANDARD
The electrnic versin is current, r when printed and stamped with the green cntrlled dcument stamp. All ther cpies are uncntrlled. DOCUMENT INFORMATION Descriptin Dcument Owner This standard utlines the
More information2008-2011 CSU STANISLAUS INFORMATION TECHNOLOGY PLAN SUMMARY
2008-2011 CSU STANISLAUS INFORMATION TECHNOLOGY PLAN SUMMARY OFFICE OF INFORMATION TECHNOLOGY AUGUST 2008 Executive Summary The mst recent CSU Stanislaus infrmatin technlgy (IT) plan was issued in 2003.
More informationSystems Support - Extended
1 General Overview This is a Service Level Agreement ( SLA ) between and the Enterprise Windws Services t dcument: The technlgy services the Enterprise Windws Services prvides t the custmer. The targets
More informationPCI DSS Cloud Computing Guidelines
Standard: PCI Data Security Standard (PCI DSS) Versin: 2.0 Date: February 2013 Authr: Clud Special Interest Grup PCI Security Standards Cuncil Infrmatin Supplement: PCI DSS Clud Cmputing Guidelines Table
More informationSession 9 : Information Security and Risk
INFORMATION STRATEGY Sessin 9 : Infrmatin Security and Risk Tharaka Tennekn B.Sc (Hns) Cmputing, MBA (PIM - USJ) POST GRADUATE DIPLOMA IN BUSINESS AND FINANCE 2014 Infrmatin Management Framewrk 2 Infrmatin
More informationCustomer Support & Software Enhancements Policy
Custmer Supprt & Sftware Enhancements Plicy Welcme t Manhattan Assciates Custmer Supprt Organizatin (CSO). Staying current n Custmer Supprt & Sftware Enhancements and n a supprted versin f the licensed
More informationImproved Data Center Power Consumption and Streamlining Management in Windows Server 2008 R2 with SP1
Imprved Data Center Pwer Cnsumptin and Streamlining Management in Windws Server 2008 R2 with SP1 Disclaimer The infrmatin cntained in this dcument represents the current view f Micrsft Crpratin n the issues
More informationFAQs for Webroot SecureAnywhere Identity Shield
FAQs fr Webrt SecureAnywhere Identity Shield Table f Cntents General Questins...2 Why is the bank ffering Webrt SecureAnywhere Identity Shield?... 2 What des it prtect?... 2 Wh is Webrt?... 2 Is the Webrt
More informationRSA-Pivotal Security Big Data Reference Architecture RSA & Pivotal combine to help security teams detect threats quicker and speed up response
RSA-Pivtal Security Big Data Reference Architecture RSA & Pivtal cmbine t help security teams detect threats quicker and speed up respnse ESSENTIALS RSA and Pivtal are cmbining t help custmers get: Better
More informationPreparing to Deploy Reflection : A Guide for System Administrators. Version 14.1
Preparing t Deply Reflectin : A Guide fr System Administratrs Versin 14.1 Table f Cntents Table f Cntents... 2 Preparing t Deply Reflectin 14.1:... 3 A Guide fr System Administratrs... 3 Overview f the
More informationZimbra Professional Services Portfolio, Purchasing Guide & Price List
In- Tuitin Netwrks Ltd Zimbra Prfessinal Services Prtfli, Purchasing Guide & Price List This dcument prvides an verview f In- Tuitin Netwrks Limited s range f Zimbra Prfessinal Services available n the
More informationEndpoint Protection Solution Test Plan
Endpint Prtectin Slutin Test Plan This test plan is intended t lay ut high-level guidelines fr testing and cmparing varius endpint prtectin and investigatin slutins. It specifies test envirnments, cnnectivity
More informationSYSTEM MONITORING PLUG-IN FOR MICROSOFT SQL SERVER
SYSTEM MONITORING PLUG-IN FOR MICROSOFT SQL SERVER Oracle Enterprise Manager is Oracle s integrated enterprise IT management prduct line, prviding the industry s first cmplete clud lifecycle management
More informationChange Management Process
Change Management Prcess B1.10 Change Management Prcess 1. Intrductin This plicy utlines [Yur Cmpany] s apprach t managing change within the rganisatin. All changes in strategy, activities and prcesses
More informationSoftware License Management
Sftware License Management White Paper January 9, 2004 2004 Altiris Inc. All rights reserved. ABOUT ALTIRIS Altiris, Inc. is a pineer f IT lifecycle management sftware that allws IT rganizatins t easily
More informationHP ExpertOne. HP2-T21: Administering HP Server Solutions. Table of Contents
HP ExpertOne HP2-T21: Administering HP Server Slutins Industry Standard Servers Exam preparatin guide Table f Cntents Overview 2 Why take the exam? 2 HP ATP Server Administratr V8 certificatin 2 Wh shuld
More informationStarterPak: Dynamics CRM Opportunity To NetSuite Sales Order
StarterPak: Dynamics CRM Opprtunity T NetSuite Sales Order Versin 1.0 7/20/2015 Imprtant Ntice N part f this publicatin may be reprduced, stred in a retrieval system, r transmitted in any frm r by any
More informationIT Account and Access Procedure
IT Accunt and Access Prcedure Revisin Histry Versin Date Editr Nature f Change 1.0 3/23/06 Kelly Matt Initial Release Table f Cntents 1.0 Overview... 1 2.0 Purpse... 1 3.0 Scpe... 1 4.0 Passwrds... 1 4.1
More informationSTANDARDISATION IN E-ARCHIVING
STANDARDISATION IN E-ARCHIVING R E Q U I R E M E N T S A N D C O N T R O L S F O R D I G I T I S AT I O N A N D E - A R C H I V I N G S E R V I C E P R O V I D E R S Alain Wahl 1 Requirements and cntrls
More informationViPNet VPN in Cisco Environment. Supplement to ViPNet Documentation
ViPNet VPN in Cisc Envirnment Supplement t ViPNet Dcumentatin 1991 2015 Inftecs Americas. All rights reserved. Versin: 00121-04 90 02 ENU This dcument is included in the sftware distributin kit and is
More informationMobile Device Manager Admin Guide. Reports and Alerts
Mbile Device Manager Admin Guide Reprts and Alerts September, 2013 MDM Admin Guide Reprts and Alerts i Cntents Reprts and Alerts... 1 Reprts... 1 Alerts... 3 Viewing Alerts... 5 Keep in Mind...... 5 Overview
More informationInstallation Guide Marshal Reporting Console
INSTALLATION GUIDE Marshal Reprting Cnsle Installatin Guide Marshal Reprting Cnsle March, 2009 Cntents Intrductin 2 Supprted Installatin Types 2 Hardware Prerequisites 3 Sftware Prerequisites 3 Installatin
More information