Logistics in Greece: Future Trends & Skill Set. Professor Michael Bourlakis Head of Supply Chain Research Centre Cranfield School of Management

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1 Logistics in Greece: Future Trends & Skill Set Professor Michael Bourlakis Head of Supply Chain Research Centre Cranfield School of Management

2 Cranfield School of Management is One of the largest postgraduate management schools in Europe Cranfield University.. Established ,000 employees 4500 postgraduate students: - 73% on taught degrees - 27% research Two 3*/4* hotels on campus Over 10,000 alumni in 110 countries 4th busiest airport in the UK! Cranfield University

3 A distinguished reputation: Rankings Cranfield School of Management is ranked amongst the top 10 business schools worldwide for customised executive development. In the 2013 FT Rankings we are: 1st in the UK 8th in the World 5th in Europe Client Satisfaction: 48 of our clients have been surveyed over the last three years 96% said they would continue to use Cranfield for future customised programmes 96% said, if they were to embark on the same programme again, they would choose Cranfield Cranfield University

4 A Simplified Supply Chain... Second Tier First Tier First Tier Second Tier Supplier Tiers of Suppliers Tiers of Customers Retailer Supplier Customer Supplier Retailer Focal Firm Supplier Retailer Supplier Customer Supplier Retailer

5 World-class research and teaching community in Logistics & Supply Chain Management. Largest group of faculty in Europe specialising in the management of logistics and supply chain management One of the largest and longest-established MSc programmes in Logistics and SCM Major centre of excellence for taught programmes for graduates and executives Professor Michael Bourlakis Extensive research and consulting experience Some clients: Carrefour, Tesco, Metro, Unilever, P&G, DHL etc. Expertise: Retail & Food Supply Chain Management, IT & SCM. More than 200 papers & 20 Research Projects (EU, EPSRC etc) European Commission (Technology Platform, Retail Innovation) Cranfield University

6 Supply Chain Management Clients ARGOS Cranfield University

7 The 2020 EUROPEAN consumer will be: HIGHER LIFE EXPECTANCY 66% POPULATION LIVING IN CITIES 78 years 84 years 22% pop. > 65 years Urban DECREASING FERTILITY Older 1,3 children per woman Environmental & social concerned GROWTH OF SMALL FAMILIES 1 0 PHOTOS VIDEOS SOCIAL NETWORK 33% % 2000 DECREASE FAMILY SIZE 3, Lonelier 41% , DECREASING HOUSEHOLD DISPOSABLE INCOME per capita, 2000= Poorer INSTANT MESSAGING MUSIC NEWS FINANCES Educated, connected & informed 7 1 couples without children and single person households

8 Therefore... STUDYING SOME TRENDS Population & society Industry & economy Science & technology Consumer & lifestyle The European Consumer will be Older Poorer Lonelier Urban Environmental & social concerned Educated, connected & informed EXPECTING FROM RETAILER: Value Convenience Well-Being AND DEMANDING: Social Responsibility Omni Channel Transparency and Honesty

9 Logistics in Greece (World Bank, 2013) Greece is geographically and economically well-located Piraeus and Thessaloniki have the potential to evolve into gateway ports to South East Europe and Central Europe Greece: superpower in shipping - world s largest merchant fleet 6.5-8% of Greek GDP Logistics is part of our DNA! Cranfield University

10 European Freight Transport & Logistics Growth Compared to GDP:

11 But (World Bank, 2013) Ranks poorly in indicators measuring the sophistication of logistics as well as externalization of logistics activities Greece does not compare well with its neighbours or its competitors in logistics performance. Greece tends to perform less well than Turkey, Romania or even countries from the Southern rim of the Mediterranean Greece performs relatively less well than countries with similar per-capita income Greece is on par with Eastern European logistics systems Cranfield University

12 Countries & LPI (World Bank, 2014) Countries (Global Logistics Performance Index) & Greece 1 Germany 2 Netherlands 3 Belgium 4 United Kingdom 5 Singapore 30 Turkey 33 Hungary 40 Romania 44 Greece 47 Bulgaria 12

13 We need the right jobs (World Bank, 2013) Objective is to help Greek companies to benefit from a system that allows to form professionals with the skills needed To meet best quality standards for manufacturers and distributors willing to use Greece as European/Mediterranean logistics hub A specific need expressed by businesses was to identify the most urgently needed professions in logistics. A recent survey (SEV) identified tasks that are predominantly middle-management. Need to survey existing stakeholders in Greece in more detail Cranfield University

14 Analysis of UK Job Ads (Bourlakis et al., 2013) Job advertisement Min Experience Professional Qualification Sector Supply Chain/Manufacturing & Operations Graduate.If you have the ambition to become part of our world class operation and develop a career in Supply Chain you will need to have achieved at least a 2:1 or equivalent in mechanical, chemical or manufacturing engineering, Supply Chain or Operations Management and as of 2012, a minimum 300 UCAS points or equivalent and speak fluent English. A degree in chemistry or post qualification in supply chain or logistics will also be considered. You must also have strong interpersonal skills to work with colleagues across functions, cultures and at different levels within the business. Comfortable working in a team, you will need strong project management and analytical skills and be comfortable working on multiple projects with new groups that could be based in different locations. A second European language would be desirable but not essential.. Not required No Cranfield University Chemical

15 UK Logistics Jobs (Bourlakis et al., 2013) Logistics Job Ranking Sourcing & Supplier Management 1 Transportation 2 Marketing & Supply Chain 3 Inventory & Forecasting 4 Service & After Sales Support 5 Information & Information Technology 6 Global Issues 7 Metrics & Performance 8 Design and New Product Introduction 9 Outsourcing 10 Cranfield University

16 Greek Logistics Jobs (2020, SEV) Position Ranking Position Ranking Supply Chain Manager Transportation Manager 1 Export Manager 6 2 Warehouse Manager Logistics Manager 3 Logistics Engineer 8 Logistics Coordinator 4 Demand Planner 9 Distribution Manager 5 Purchasing Manager 7 10 Cranfield University

17 Logistics Soft Skills (Bourlakis et al., 2013) Skill Rank Leadership 1 Communication 2 Team 3 Project 4 General analytical 5 Spreadsheet 6 Basic IT 7 Modelling 8 Statistics 9 Programming 10 Cranfield University

18 Logistics Soft Skills (Bourlakis et al., 2013) Generic Non-Logistics Skills General analytical Basic & Advanced IT Related Specific Skill Problem-solving skills General PC skills / MS Office / SAP / ERP etc Communication General communication / Presentation skills / Written and verbal skills Programming Project Team Statistics Leadership Modelling Programming languages / Database programming Software applications / Web applications Manage projects / Lead projects Interpersonal skills / Team-related skills Stats software / Dataset management / Data mining Change management / Leadership general / Team leading Algorithm development /Optimization /Decision science & analysis Decision support / Model development / Simulation Spreadsheet MS Excel / MS Access 18

19 Please keep in touch! Professor Michael Bourlakis Head of Supply Chain Research Centre Cranfield School of Management Cranfield, Bedford, England, MK43 0AL. Tel: +44 (0) Cranfield University

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