We promise with THOMAS, you ll get the BEST GIEL in town!

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1 We promise with THOMAS, you ll get the BEST GIEL in town! GRUBBS ROAD GIBSONIA, PA 15044

2 Our Mission Statement Helping our customers improve their daily life with new home improvement products of their dreams. Founded in 1950 by Tom Giel, our company was incorporated in During the 1980 s, father and son worked to transform the business from a mom and pop shop to a corporation that today has 25 to 30 full-time employees, with 18 full-time trucks to service our customers needs. Code of Business Conduct The guidelines by which installing/servicing dealer members of the International Door Association are governed in relationship with their customers are: Customer Satisfaction. Of utmost importance to dealers is customer satisfaction. Dealers should establish customer satisfaction as a top priority, and deal with all complaints in an honest, fair and timely manner. Truth in Selling. Dealers should avoid misleading selling techniques and practices that encourage customers to purchase unnecessary products or services. The necessity and reasons for the selling of enhanced products should be documented in writing to customers. Responsible Conduct. Dealers should avoid practices likely to discredit their companies or the door and access systems industry as a whole, and shall honor their obligations and commitments to customers, employees and suppliers. Dealers should avoid discrediting their competition or customers. Truth in Advertising. Advertising, corporate and product literature, letters, and sales presentations should be strictly truthful, avoiding claims which are misleading or inaccurate. Product Installation. Products shall be installed in accordance with the specific installation instructions provided by the manufacturer. Safety Compliance. Dealers shall provide a safe working environment for employees and shall comply with applicable safety regulations. In addition, dealers shall inform customers regarding safety features of products and safety precautions to be taken in the operation and maintenance of a door system. Contracts. All contracts, verbal and written, shall be free of ambiguities or omissions that may obscure or confuse either party s obligations. Consultation Services. A door and access systems dealer s professional knowledge is a valuable result of their training and experience, and when called upon for service or for technical advice, it is proper that they be paid for rendering these services. If applicable, such charges should be acknowledged by the dealer prior to providing the service or technical advice. Bid Procedures. When the sealed bid process is utilized, the following should apply: Dealers should not seek to obtain price information concerning a competitor s bid or proposal before all bids are submitted. Proposal Compliance. Proposals and product installation shall comply with all applicable building codes, ordinances, regulations and laws. Warranties. Dealers shall present all warranties in writing, and shall respond to warranty service on a timely basis.

3 Our COMPANY HISTORY Edward B. Giel assumed ownership and presidency of the company following his father s retirement in His business education at Robert Morris University has been a valuable asset, both in his position as president and working with the managers of the corporation. Key staff members also play important roles. Thomas V. Giel Corporation is a Master Distributor for all leading garage door companies, and in 2003/2004 was recognized by the International Door Association as the 29th top door dealer worldwide. The company furnishes and installs garage doors for residential and commercial customers in a wide range of colors, sizes, and models, including carriage house doors, as well as electric garage door operators. We ve expanded our corporation to offer additional products which include: entry doors, storm doors, interior doors, retractable, fixed aluminum, and canvas awnings, privacy and solar shades for home and business. We work with customers to help discover what is important to them when replacing, maintaining, and servicing any of our products. A fair amount of Giel s business is in the retrofit area for individual homeowners. Proud to offer honest, quality workmanship, Thomas V. Giel backs it up with a written labor warranty, and proudly follows the IDA Code of Business Conduct, plus regional and national safety and building codes. Employees are required to attend monthly safety training courses, and installation and service crews are trained in First Aid and CPR. What do other builders say about Thomas V. Giel Corporation? Thomas V. Giel provides what we need, when we need it, at a price we feel is justified and Thomas V. Giel is able to meet many special needs because of their size and dependable service of their employees. Thomas V. Giel Corporation is a member of the Better Business Bureau, North Suburban Builders Association, Westmoreland Professional Builders Association, National Association of the Remodeling Industry and the National Builders Club. Ed has served on the advisory board of the Clopay Corporation for the tri-state area and the advisory board and the president s council of the North Suburban Builders Association, and is a member of the Tri-State Construction Network board of advisors. Ed lives in the North Hills with his wife, Jacqueline. They have three children - Candice, Lindsay and Taylor. Ed and his family are active in sports, cultural, and community activities. Ed also likes giving back to the community through many volunteer hours and corporate sponsorships. We promise with Thomas, you ll get the Best Giel in town!

4 Residential, Commercial & Industrial Garage Doors At Thomas V. Giel Corporation, we work with you to determine the door style, construction, and size that complements your home, addresses your family s needs and fits your budget. Once you ve made your selection we ll make sure it s installed with the utmost attention to detail. During and after the warranty periods we will be available to provide prompt, professional, and quality service and repairs should the need arise. Whether you are looking for a standard, custom, semi-custom, wood or a walk-thru garage door, we have the people and the products to help you receive that perfect end result! Thomas V. Giel Corporation is a Master Distributor, Master Dealer or retailer for products from the following garage door manufacturers: Clopay C.H.I. Wayne-Dalton Amarr Designer Doors Summit Plycraft Haas Gaudett Walk-Thru Doors Door Engineering

5 Thomas V. Giel Corporation has always provided professional grade door openers from leaders in the industry that continue to produce products incorporating state-of-the-art technology to maximize safety, longevity and versatility. Although we sell and service most major professional brands, our lead products are supplied by the LiftMaster Division of The Chamberlain Group, Inc., the world s largest manufacturer of residential and industrial door openers. Garage Door Openers In addition to LiftMaster, we also offer parts, installation, service and sales* for the following: Chamberlain Linear* Sears Stanley Genie Allstar (aka Allister) Sommer* Cookson* Kinnear/North American* McKeon* Warren Door* Wayne-Dalton* Manaras Opera* Janus* Accessories Thomas V. Giel Corporation offers you the following accessories for your garage, garage doors and entry doors: Decorative Hardware Garage Hockey Net Garage Organizers Opener Accessories (remotes, wireless keypads, garage door monitors, etc) The seal represents Good Housekeeping s limited warranty that carries the full weight of Good Housekeeping Magazine. The limited warranty is the magazine s pledge to consumers, published in its entirety in each issue of Good Housekeeping, that if any product that carries the seal is found defective within two years from the date of purchase, Good Housekeeping will either replace it or refund the purchase price. No other publications make this promise to it s readers.

6 FULLY INSURED, FOR YOUR PROTECTION!

7 Entry, Storm & Interior REPLACEMENT Doors A beautiful entry and storm door are the key to a grand front entrance and gives your home personality. Thomas V. Giel Corporation offers a wide selection of fiberglass and steel entry door systems from ProVia, ThermaTru and Clopay. These energy-efficient entry doors feature the stunning beauty of wood without the maintenance. A wide variety of beautiful hand-crafted glass patterns, door styles hardware and colors are available, all with a lifetime limited warranty for as long as you own your home. But if you prefer natural woods, we have them too. Both exterior and interior. Call today for complete details on all entry doors, storm doors, and patio doors colors and accessories available.

8 Retractable AWNINGS Privacy Solar Screens & Shades Significantly reduce your indoor temperature and energy costs with any of these great products! Block the sun and reduce sun damage to your furniture while eliminating glare. Retractable Awnings... custom built to cover your deck so you can enjoy the shade and the outdoors safe from the harmful UV rays. Awnings are available motorized or you can crank by hand with many fabric and frame color options, sizes and models to choose from to fit your needs. Solar Screens and Shades... are functional, stylish, efficient and available for your home or commercial needs. You control the light, heat and privacy with either an interior or exterior model. Available to fit your wants and needs with many choices of fabric, mesh and frame colors.

9 Fixed Aluminum & Canvas AWNINGS Aluminum Awnings... add that additional living space to your home! No need to schedule seasonal appointments for install or take down. Escape the sun, rain and snow while reducing your energy costs with a patio, porch, deck, window or door covering year round. Various designs and colors are available to choose from to compliment the style of your home. No rust, rot, stretching or tearing with a fixed aluminum awning. Canvas Awnings... add style to your home while protecting you from the suns harmful rays and reducing your energy costs. If you want a seasonal cover to protect you from the sun and rain, to add extra outdoor summer fun space but will allow sun light to brighten up your homes interior during the winter months, this is the awning for you! Available in many color and frame options, add to the beauty and style of your home today.

10 Glass Block Windows Enhance your home with one of the most affordable home improvements! wavy pattern Classic, undulating design transmits maximum light with moderate distortion. ice pattern Soft, textured design lets in light & affords a high degree of privacy. diamond pattern Prismatic design defuses light & provides maximum privacy. Smart Security! Glass Block Windows Fully-assembled to fit any size window opening, provide a variety of options and pattern choices to suit your home. Versatile window solution Great for basements, bathrooms, kitchens, garages & door sidelights. enhanced home Security Thick, break-resistant glass block keeps out unwanted intruders. thermal efficiency Reduces energy costs and helps keep homes comfortable. Privacy with natural light Brightens rooms & eliminates the need for curtains. efficient sound barrier Reduces outside noise & helps keep homes quiet. quality guaranteed 10 Year limited warranty against defects Dryer Vent - Inside View Dryer Vent - Outside View Fresh Air Vent - Inside View Fresh Air Vent - Outside View

11 vinyl windows Elegant Charm, Energy Savings, Maximum Efficiency, Superior Structure & Strength Be greeted by an inspiring splash of sunlight. Be greeted by a symphony of style. Be greeted by an energy bill that makes you want to sing. Simonton Reflection products are top-quality vinyl replacement windows. You can find the right window with the right features at the right price. Types of window we offer: 2-lite Slider Awning Bow Colonial Casement Fixed Unit Garden Window Hopper Patio Door Sidelite Single Slider 3-lite Slider Bay Casement Double Hung Garden Door Geometric Narrow Frame Patio Door Picture Single Hung Transom

12 8 Critical Questions to Ask BEFORE You Purchase! Does the company offer more than one manufacturer so that your wants and needs are met? Have you been advised to visit the company website and the manufacturer websites to review the options, details, construction and photos of the many available products? Have you been informed about and understand the difference in R-Values? Sectional vs. Installed R-Value? Does the company and employees comply with all State and Federal Guidelines and Certifications? Building Codes, OSHA and EPA? Are fulltime employees or sub-contractors working in your home? Do they have ongoing training in all aspects of the industry? Does the company have trusted employees with years of dedication and service for your safety? What type of mounting hardware, seals or hinges are used for a smooth, quite and safe operation of your product? Have you received a parts and labor guarantee and warranty on the contractor s work that is pre-printed on the estimate and/or work order? For both the Product and the Labor? Learn key facts Get the right product and a quality company! Ask us about our Residential and Commercial Service Maintenance Programs. Call or visit us at How to reach the Better Business Bureau of Pennsylvania: (phone) (fax) PA005986

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