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1 premium windows charlotte, nc click logo to enter
2 table of contents 01 company 05 why soft-lite 02 industry 06 imperial ls features 03 infiltration 07 options 04 next or last 08 review
3 When you re planning any home-improvement project, you should consider: Quality of materials. Quality of labor. Price and value. Reliability of the company you re working with. Warranties. most homeowners consider these equally important. do you?
4 The History of Dula Construction Dula Construction is a family owned and operated company that has proudly served the Carolinas for over 30 years. We are a leading company specializing in the exterior home renovation industry throughout North Carolina and Western South Carolina. From large communities and subdivisions to small custom jobs, we pride ourselves on the highest of standards.
5 Our Mission Our mission is to provide the finest quality possible in materials, sales service and installation of home exterior products. Our main focus is the complete satisfaction of all of our customers Steven & Cindy Dula Owners, Dula Construction
6 10 Reasons Why Dula Construction: 1. Better Business Bureau (BBB) Rating - Proven history of industry success for over 30 years. 2. Over 10,000 Satisfied Customers - Thousands of homeowners have trusted us to fulfill their dreams for an efficient, beautiful and secure home. 3. Repeat Customers - After experiencing our professional no-pressure sales, high-quality installation and friendly service, our customers come back to us to fulfill their additional home-improvement needs. 4. Improvements Are Fun and Enjoyable - It is our privilege to help others! We believe our customers deserve the highest respect, kindness and appreciation. 5. Listen To Our Customers Needs - Once we understand the needs and desires of our customers, we then strive to offer creative solutions for their window and door needs. 6. Your Time is Important - Typically, the time it takes to understand our customers needs and to present positive solutions is about an hour. Product presentations are simple, informative and professional. 7. Best in Product Class, Best in Price Guarantee - We have a variety of window offerings. We guarantee that apples to apples, our prices are the best in our area. 8. Fulfillment Team - The purpose of this team is to make sure each commitment made to our customer has been fulfilled with the highest-quality craftsmanship. 9. Continual Communication - This means keeping our customers informed throughout the process, from sales to installation. 10. Presence in the Community Dula Construction has an office and showroom and offers evening appointments on request. We welcome all to visit us!
7 1 Insured for your protection What happens if a workman is injured on your property or your neighbor s? 2What happens if a workman accidentally damages your neighbor s property? Your protection is ensured As you would expect, our products and installation are fully warranted, but we protect you from the unexpected, as well. Don t you want to be fully protected from all damages guaranteed?
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9 Guaranteed quality workmanship Three-step guarantee: 1. Supervision and Inspection: Prior to installation, we ll inspect your home to ensure that instructions are clear and mistakes are eliminated. No confusion, no surprises. 2. Installation: All of our installation crews are highly experienced, factory-trained and certified specialists. They are well-mannered professionals who always clean up after themselves. 3. Post-Inspection Approval: You will be asked to inspect the work we ve done on your home and approve it prior to final payment. don t you want this kind of commitment from your homeimprovement company?
10 When the time comes for you to replace your windows or doors, what will you be basing your decision on? Lower Energy Costs Appearance Ease of Cleaning Maintenance Free Better Security Increased Resale Value Improved Comfort Lifetime Warranty Affordability
11 The Industry Did you know? 50% of all contractors FAIL in the first year 96% of all contractors FAIL within five years The question is - why? They sold goods and services for less than they could afford to supply them. These companies are forced to cut corners like using unskilled labor and cheap materials. Poor workmanship. Of all the complaints made to the Better Business Bureau, one of the highest percentages comes from poor home remodeling workmanship and installation. Companies that sell for less than they can afford to and do poor work aren t around later to service their mistakes. That leaves you with a very small number of reliable companies to choose from. so how do you select the right contractor?
12 DON T BE A VICTIM OF THE BLAME GAME. I m just the answering service, sir! They re out of town for the winter... I m very sorry, but I didn t make the product! Don t blame us, we didn t install the product! Customer service equals customer satisfaction. wouldn t you prefer a company that stands behind its products and services?
13 Air Infiltration: Why do windows leak air? Poorly designed windows don t have the builtin airlocks, weather stripping, and barriers necessary to keep air from forcing its way in. Without these design features, air will push between the sash meeting rails and around the sash perimeter where it meets the frame and sill. A 1/6-inch gap in a stand-size window will allow as much air to enter your home as a missing brick in your wall!!
14 If you had a hole in the outside wall of your home THIS BIG how long would you wait to have it fixed?
15 AIR INFILTRATION COMPARISON CFM = (Cubic Foot per Minute) GALLONS = 12oz SODA CANS 1 CFM of air leakage per minute 7.5 gallons 80 soda cans of air per minute 2.25 gallons 24 soda cans of air per minute gallons 18.4 soda cans of air per minute gallons 12 soda cans of air per minute of air per minute (960 oz/min) INDUSTRY STANDARD*.30 CFM of air leakage per minute of air per minute (288 oz/min) Traditional Wood Residential Double-Hung Windows (Pella /Marvin / Jeld-Wen /Andersen ).23 CFM of air leakage per minute Industry Average Range from 0.12 CFM to 0.30 CFM** of air per minute (220.8 oz/min) Traditional Vinyl Residential High-Performance Double-Hung Windows (Alside /Simonton /Champion ).15 CFM of air leakage per minute Industry Average Range from 0.11 CFM to 0.21 CFM** of air per minute (144 oz/min) Imperial LS windows are over 11 times more airtight than traditional wood residential double-hung windows. *INDUSTRY STANDARD: AAMA (American Architectural Manufacturers Association ).02 CFM of air leakage per minute 0.15 gallons of air per minute 1.6 soda cans of air per minute (19.2oz/min) has set the Industry Standard for Maximum Allowable Air Infiltration at 0.30 CFM (Cubic feet per minute) during a 25 MPH wind. This is equal to 2.25 GALLONS or 24 SODA CANS of air leaking through the window EVERY MINUTE! **References valid as of October 1, 2010 based on our competitor s web sites and independent testing. back next
16 Make the NEXT windows you purchase your LAST windows! You re paying for your windows whether you replace them or not so when you consider all of the benefits new windows offer, it s really not even a decision of whether to replace. The question is which window to choose, because you DON T want to have to replace your new replacement windows! When you decide to invest in replacement windows for your home don t you want your NEXT windows to be the LAST windows you ever buy?
17 What are your choices? $900 - $1,800 Premium Vinyl Windows Energy Efficient, Triple Glazed/Argon Filled ( U-Value) Superior return on investment Excellent warranties $400 - $899 Mid-range Vinyl Windows Energy Efficient, Low-E/Argon Filled ( U-Value) Meets ENERGY STAR Criteria Strong return on investment Adequate warranties $189 - $399 Budget Vinyl Windows Minimal Energy Efficiency, Clear Glass ( U-Value) Partially welded construction Ala carte pricing on installation, capping and trash removal No return on investment Limited warranties
18 Remodeling Cost vs. Value Report Homeowners can recoup 71.2 percent of their costs when replacing windows in their home with energy-efficient vinyl windows. The report states that: Mid-range window replacement project costs an estimated average of $9720. ; ; Consumers should recoup $6961 of that investment (or 71.2%) upon reselling their home
19 Holmes on Homes It amazes me, after doing my television show all these years, that I m still seeing homeowners making the same knucklehead mistakes over and over. the big one the one that starts a chain of events ending in disappointment and frustration is the notion that they want the renovation done fast and they want it done cheap. And let s face it:, in the renovation game, fast and cheap add up to just one thing crap. Mike Holmes, From Friday s Globe and Mail, Published Friday Apr. 04, :00AM EDT No one wants to spend more than he has to on a renovation, but as the saying goes, You get what you pay for. Extremely low quotes often mean that the contractor doesn t have the experience to properly quote the job, let alone know what it will take to do the job properly, or that he knows how to take shortcuts with your home in order to undercut the legitmate costs.
20 Dula Construction partnered with an industry leader, Soft-Lite Windows, and features their top-of-the-line product line.
21 Why Soft-Lite? Over 75 years in business Broadest and best-performing product line in industry As quick as one-week lead time on custom-sized products 139-point quality inspection
22 Why Soft-Lite? High-tech, fully automated production lines and the best-made insulating glass 200,000-square-foot modern factory design Four-point fusion welders New robotic corner cleaners Automated delivery systems In-house testing labs
23 SERIES: ELEMENTS DH20 AAMA/NWWDA 101/I.S H-LC25-54X85 H-LC50-48X72 H-LC55-44X
24 Imperial LS Windows from Dula Construction: Advanced technology and design ensure maximum performance. Imperial LS Windows come loaded with features that meet demanding customers needs. 1. Comfort Foam Insulation: Dramatically increases thermal efficiency and makes your home more comfortable. 2. Soft-Vent, when deployed, will limit sash travel to allow for ventilation. 3. Endura-Force Balance System: Provides decades of effortless, maintence-free operation on double-hung models.* 4. Standard recessed lock: Provides a sleek, low-profile appearance for enhanced beauty - while offering exceptional strength and intruder-resistant security. 5. K-Beam Thermal Reinforcement: Assures maximum strength in the sash keeper rail, as well as energy efficiency and durability for the life of your home.* 6. Ultrasmart Weather Stripping: provides extreme protection against drafts and airborne bacteria, pollen and mold.* 7. Dura-Sill : Combines thermal efficiency and impressive protection against air and water infiltration, and structural damage during extreme weather conditions. * Features not visible in photograph because of their location.
25 Imperial LS Windows: AAMA Gold Label Certified AAMA Criteria AAMA Industry Minimum Imperial LS Windows Results Air.30 cfm.02 cfm 2 x Better Water 33 mph 56 mph (DP55) 70% Better Design Pressure (Structural Load) 94 mph 195 mph More than 2 x Better SERIES: ELEMENTS DH20 AAMA/NWWDA 101/I.S H-LC25-54X85 H-LC50-48X72 H-LC55-44X test results published on:
26 Energy-efficient Glass Options Select from an array of technologically advanced double- or triple-insulating glass systems. Solar Glass ENERGY STAR Qualified in Highlighted Regions Solar Ultra Glass ENERGY STAR Qualified in Highlighted Regions High-performance low-e coatings Clear glass High-performance low-e coatings Clear glass Argon fill Argon fill Stainless steel Intercept VINYL DOUBLE HUNG IMPERIAL LS Double Glazing, Argon Fill, Low-E Stainless steel Intercept VINYL DOUBLE HUNG IMPERIAL LS Triple Glazing, Argon Fill, Low-E Double-pane glass with Low-E, Argon Gas and Stainless Steel Intercept Triple-pane glass with Low-E, Argon Gas and Stainless Steel Intercept
27 ENERGY STAR qualified windows For exceptional energy savings all year-round Imperial LS windows with high-performance glass have been tested by an independent lab to NFRC standards to qualify for the ENERGY STAR label. ENERGY STAR qualified windows offer: Greater home comfort. High energy efficiency (lower energy bills). Enhanced sound reduction. Improved security. Reduced maintenance. Ease of cleaning. Significant UV protection. Soft-Lite ENERGY STAR labeled products save homeowners money because they keep heat inside in cold weather and reflect heat away in warm weather. They also provide significant protection from UV rays.
28 Tomorrow s Technology TODAY! ENERGY STAR Version 6.0 Criteria for Residential Windows and Doors will take effect in January 2015 But Soft-Lite Windows deliver this higher level of performance today! Imperial LS Windows already meet the more stringent 2015 ENERGY STAR qualifications and Soft-Lite encourages having even stronger energy criteria to receive the ENERGY STAR label.
29 Imperial LS Windows are ENERGY STAR Most Efficient Products ENERGY STAR s Most Efficient 2014 designation recognizes the most efficient products among those that qualify for the ENERGY STAR. Imperial LS double-hung, sliding and picture windows have earned the Most Efficient designation with various high-performance, insulated glass systems. Imperial LS windows had to meet a certain NAFS performance grade and achieve specified U-Value and Solar Heart Gain Coefficient ratings.
30 Interior Color Options Standard Interior/Exterior Vinyl Colors The beautiful satin finish of Soft-White is an extruded white that was the winning choice of focus group surveys against competitive white windows. Beige* *Garden Window not available in beige. Interior Woodgrain Colors * Very few manufacturers offer the variety of woodgrains from light to dark that Soft-Lite offers. Now your windows inside can be as beautiful as your fine furniture. Medium Maple** Light Oak Oak Cherry *Not available in Garden Windows. **Maple not available in all window styles. Brazilian Cherry
31 Exterior Color Options Exterior PVC Bond Colors Additional custom colors are available to match any exterior. For a small fee, we ll send your color sample to our World Class color supplier for a perfect match. SureCoat is warranted for 10 years. Please see your Soft-Lite Representative for details about our custom color program! Forest Green 78 Rosewood 57 Almond 20 Colonial Ivory 32 Wedgewood Blue 93 Gray 39 Coastal Dune 08 Champagne 10 Bronze 21 Black 09 Sierra 83 Sandstone 37 Terratone 53 Royal Brown 24 Exterior Foil Laminate HD Antique Bronze Exterior PVC Bond COLORS MATCHED TO FOIL LAMINATE** **GARDEN WINDOWS NOT AVAILABLE IN EXTERIOR FOIL LAMINATE. X-HD Antique Bronze
32 Additional Options DECORATIVE GRIDS Both our Flat and Contour grids are offered in all the interior and exterior colors of the windows. Your home will be completely color-matched! Grid patterns vary based on size and configuration of window. See your Soft-Lite Representative for more precise color representations and configuration availability. Flat grids Sun Burst (flat only) Star Burst (flat and contour) Contour grids Diamond (flat only) Colonial (flat and contour) DECORATIVE GLASS Imperial LS windows with beautiful stained and leaded glass designs allow sunlight to spill uniquely fascinating patterns of colors and textures into your home. Soft-Lite also offers glass with exquisite V-grooved patterns, etched glass designs, and obscure glass patterns which provide privacy while still allowing light into your home. SPECIAL SHAPES For special openings, we offer special shapes with matching frame profiles and glass options. All special shapes are custom built, like all of our windows, to your specifications. BETWEEN-THE-GLASS BLINDS Never clean miniblinds again. All patio doors and windows (except Awning windows and some special shapes) are available with internal miniblinds in a tilt-only option. Certain restrictions apply. Available in white or beige. SIMULATED DIVIDED LITES Beautiful yet durable, contoured Simulated Divided Lites allow you to replicate the look of true divided-lite windows or doors to enhance your home s classic, historical character. Circle Top EL Full Circle Octagon Hexagon
33 Don t settle for anything but the best! Consider all the possibilities when comparing windows. Imperial LS Windows 1 Fusion-welded frame and sash corners 2 Foam-filled frame and sash 3 K-Beam composite sash rail reinforced with Kevlar 4 Dura-sill one-of-a-kind sill design 5 UltraSmart triple-fin weather stripping 6 Recessed locking hardware 7 Endura-Force balancing on double-hung windows 8 BetterVue screen 9 Lifetime warranty 10 Specialty shaped windows Numerous interior color options - including 11 beautiful vinyl woodgrains 12 Unlimited number of exterior color choices 13 Decorative glass 14 Internal grids 15 Simulated Divided Lites 16 Wide array of energy-efficient glass choices 17 ENERGY STAR labeled windows 18 ENERGY STAR "Most Efficient Products" Other Windows You re Considering
34 Final review Add up the advantages of the only permanent solution Experienced installers. Unparalleled customer service. Premium-quality products. Energy savings. Unbelievable warranty. is there anything to prevent you from making this wise investment?
35 Thank you for your time. Any questions?
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