A DistribuTECH EVENT JAN , grand hyatt san antonio.

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1 A DistribuTECH EVENT JAN , 2014 grand hyatt san antonio San Antonio, Texas Owned & Produced by: Presented by: Media Sponsor: Host Utility:

2 The improved and completely reformatted 2014 Electric Light & Power Executive Conference will provide an upper-level management perspective on the most important topics at DistribuTECH. Attendees can expect superb speakers, unbeatable value and an event format that will accommodate even the busiest executive s schedule. Advisory Committee Electric Light & Power Executive Conference thanks the following committee members for their continued dedication. Jon Arnold Managing Director, Worldwide Power & Utilities Industry Microsoft Corporation Tanya Bodell Executive Director Energyzt Richard Huntley Vice President of Sales Retroficiency Lawrence Jones Vice President, Utility Innovations & Infrastructure Resilience Alstom Grid Inc. Don McDonnell Managing Director The McDonnell Group Inc. Mark Browning Vice President, I.T. Commonwealth Edison Scott Sidney Managing Consultant PA Consulting Group ML Chan President ML Consulting Group Jennifer Van Burkleo Associate Editor PennWell Ron Chebra Vice President DNV KEMA Peter Weigand Chairman & CEO Skipping Stone Teresa Hansen Program Chairwoman, Electric Light & Power Executive Conference Editor in Chief, Electric Light & Power Jonathan Woldemariam Director of Transmission and Distribution Engineering San Diego Gas & Electric

3 Monday, January 27 2:00 p.m. Badge pickup/registration Opens 3:00 p.m. 4:30 p.m. Strategies for Meeting Customer Demands Customer expectations have grown and utilities have responded. From operational changes that customers might not notice to increased focus on communication with customers, utilities have invested much time and money towards solutions. Were the investments worth it? Are the programs yielding the expected customer and utility benefits? Panelists will discuss how the utilities they represent have responded to customer expectations and demand and explore what has worked and what has not. Panelists: Val Jensen senior vice president, customer operations ComEd Erwin Furukawa senior vice president, customer service Southern California Edison (SCE) Caroline Winn vice president of customer services & chief customer privacy officer San Diego Gas & Electric Joseph A. Forline vice president customer solutions PSE&G 4:30 p.m. 5:30 p.m. Opening Keynote Robert Bryce Energy Journalist In his book Power Hungry, Robert Bryce debunks many of the popular claims that have been made about America s energy future. In his keynote presentation, he will explain why renewable energy and green technology cannot and will not replace traditional energy sources. He will discredit the notion that the U.S. wastes huge amounts of energy. He will explain the roadmap for the future that he s created and show that if our energy resources are handled wisely, the United States can enjoy real energy abundance for years to come. 6:00 p.m. 8:00 p.m. Electric Light & Power and PowerGrid International Awards Dinner Join us for an evening of cocktails, music and dinner while networking with colleagues, our Utility CEOs of the Year and executives from our Utility of the Year Utility of the Year: Southern Company, Chairman, President and CEO Thomas A. Fanning Large Utility: Joe Rigby Pepco Holdings Inc CEOs of the Year: Small Utility: Walter Haase Navajo Tribal Utility Authority

4 Tuesday, January 28 8:00 a.m. 8:45 a.m. Breakfast 9:00 a.m. 11:00 a.m. DistribuTECH Opening Keynote Session Please join us as we officially kick-off DistribuTECH 2014! The keynote session will feature the following distinguished speakers: Randi Zuckerberg founder and CEO Zuckerberg Media Michael Yackira president and CEO NV Energy Doyle N. Beneby president and CEO CPS Energy 11:30 a.m. noon Lunch 12:00 p.m. 1:00 p.m. Luncheon Keynote Session Coach Ken Carter In the film Coach Carter, Samuel L. Jackson plays Ken Carter, a businessman who accepted the head basketball coach position at Richmond (Calif.) High School in Carter s principles: respect and perseverance turned this failing athletic program into a powerhouse. His story of successfully motivating these youths is an inspiration to anyone with a leadership role. 1:30 p.m. 3:00 p.m. Enlisting Help from the Outside Julie Albright, Ph. D managing director, University of Southern California Energy Institute, and research scientist, USC Information Sciences Institute Wes Laird vice president of market strategy, USAA Bank Consumers are sophisticated and armed with tools and knowledge that allow them to demand a level of service that was hard to imagine a few years ago. Electricity providers are not exempt from customers growing expectations. The presenters will offer insights and strategies for communicating with customers and developing these relationships. 3:30 p.m. 5:00 p.m. Closed-door Breakout Sessions Electric Light & Power Executive Conference attendees will have the opportunity to attend one of two closed-door sessions. These sessions, which will be moderated by industry experts, will allow open and frank discussion among attendees about important customer-related topics. They will provide executives the opportunity to discuss challenges their companies face and hear how their peers have dealt with them. 5:00 p.m. 6:00 p.m. DistribuTECH Opening Reception We invite you to join us at the Henry B. Gonzalez Convention Center to enjoy food and drinks while reviewing the latest in products and services from more than 400 exhibitors on the show floor.

5 Thank you to our 2014 Sponsors Online Registration Sponsor: On-site Registration Sponsor: Pad Folio Sponsor: Breakfast Sponsor: Conference Pens Sponsor: Coffee Break Sponsor: Awards Dinner & Keynote Speaker Sponsor: Opening Keynote Speaker Sponsor: For additional sponsorship information, please contact: Sandy Norris / Exhibit and Sponsorship Manager Phone: / sandyn@pennwell.com

6 space is limited register early! Individual Full Conference Registration.... $ 595 Jan , 2014 Grand Hyatt San Antonio when you register by Nov. 15! Use promo code SAVE Full Conference registration includes access to Electric Light & Power Executive Conference sessions, breakfast and lunch, DistribuTECH s exhibit floor and DistribuTECH s Keynote Session. DistribuTECH Full Conference Upgrade.... $ 790 when you register by Nov. 15! Use promo code SAVE Take your event experience to the next level and upgrade your registration to include access to the complete DistribuTECH Conference and Exhibition. Your DistribuTECH registration grants you access to all 79 conference sessions in 15 tracks, all online conference presentations, delegate lunches and networking receptions. Hotel Information Discounted rates are available only through the official housing partner, Preferred Convention Services. To book your hotel reservation online, please visit Four ways to register Don t forget to use promo code SAVE to receive the early bird discount 1. Online: registration@pennwell.com* 3. Mail: EL&P Executive Conference Registration PO Box Dallas, TX * 4. Fax: (direct) or (toll-free)* *Download the registration form online for , mail and fax registration. For registration questions, please call: (direct) or (toll free)