Materiaal uit de cursus Logistiek Engels

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1 Materiaal uit de cursus Logistiek Engels Overzicht van de inhoud van dit dossier: De eerste reeks documenten zijn ingedeeld volgens het EU referentie kader. Vervolgens wordt de input voor de cases weergegeven. Tenslotte is er nog een glossary en een bronvermelding. Voorbeelden EU referentiekader 1. Lezen InternetLuchtVragen 2. Luisteren MovieAirCargo 3. Spreken InternetQuestionsLevel1 InternetQuestionsLevel1 zonder antwoorden InternetQuestionsLevel2 InternetQuestionsLevel2 zonder antwoorden InternetMovieSecurityQuestions Discussion different modes of transport 4. Schrijven Speaking different modes of transport Commercial Documents An invoice and an accompanying letter Case Incoterms 0. Case Incoterms 1. Bronnen_Incoterms Case Transportdocuments 0. Case Transportdocuments 1. Bronnen_Transportdocuments 1

2 Case Security 0. Case Security 0. bis Security Declaration 1. Bronnen_Security Glossaries Customs and excise vocabulary Bronnen Literatuurlijst 2

3 Voorbeelden EU referentiekader 1. Lezen InternetLuchtVragen MET ANTWOORDEN Level 1 10 questions about Brussels Airport Look up the answers on internet. Be brief! Don t copy whole paragraphs, but come to the point. Use your own words. 1. What is the main activity of Brussels Airport Company? Brussels Airport Company is a limited liability company to which the Belgian State has granted the license to operate Brussels Airport (formerly BIAC). 2. What is the mission of The Brussels Airport Company? They want to be considered as being the best airport in Europe and to convince their partners (passengers and all users) that they are striving for excellent customer service. Their mission, values and vision: Our aim is to become one of the best - and yes, why not, the best - airport company in Europe and that in every respect: a dynamic, innovative and customer focused company. Above all else, we want our customers - passengers, airline partners and others - to rate Brussels Airport, our services and facilities amongst the best in the industry. Customer focus, leadership, partnership. These are the values for which we stand and through which we strive to make this a prosperous and sustainable airport. That's something we can all be proud of. 3. Where is the Brussels Airport Company located? Zaventem 3

4 4. What is an ISO-certificate and when was it obtained by Brussels Airport Company for the first time? BAC is regularly checked by external auditors for its environmental management and it got a certificate ISO (for environmental performance) in Note: there are other ISO certificates with other numbers for e.g. safety. Since 1999 The Brussels Airport Company has organised its environmental management according to the international standardization ISO In 2000, the company was officially certified. This implies that not only that the environmental management of The Brussels Airport Company is audited periodically by external auditors but also, and more importantly, that the Brussels Airport Company has given a commitment to continuously improving its environmental performance. For the third time in March 2009, The Brussels Airport Company underwent a recertification audit by a team of external environmental auditors. Following a thorough investigation of the Brussels Airport Company's entire environmental management, the ISO certificate was renewed until The first supervisory audit, in April 2010, also went smoothly. 5. The first airport in the Brussels neighbourhood was a zeppelin station. Where was it situated? Haren 6. Currently the cargo area of Brussels Airport is being expanded. What is the name of the new area? Brucargo West 7. How many people are employed at Brussels airport currently? How many tonnes of flown cargo were handled by Brucargo in 2008? 666,000 tonnes 9. How many cargo airlines are currently operating at Brucargo? How many hectares of land is Brucargo covering? 130 ha 4

5 ZONDER ANTWOORDEN Level 1 10 questions about Brussels Airport Look up the answers on internet. Be brief! Don t copy whole paragraphs, but come to the point. Use your own words. 1. What is the main activity of Brussels Airport Company? 2. What is the mission of The Brussels Airport Company? 3. Where is the Brussels Airport Company located? 4. What is an ISO-certificate and when was it obtained by Brussels Airport Company for the first time? 5. The first airport in the Brussels neighbourhood was a zeppelin station. Where was it situated? 5

6 6. Currently the cargo area of Brussels Airport is being expanded. What is the name of the new area? 7. How many people are employed at Brussels airport currently? 8. How many tonnes of flown cargo were handled by Brucargo in 2008? 9. How many cargo airlines are currently operating at Brucargo? 10. How many hectares of land is Brucargo covering? 6

7 Gedeeltelijk MET ANTWOORDEN Level 2 10 questions about transporting cargo via Brussels Airport 1. Explain the role of an airline, a forwarding agent and an handling agent. 2. Check the statistics. Which overseas destination is number one for commercial cargo (in 2008 and 2009)? New York (EWR-JFK) 3. You would like to transport chocolates to Dubai (United Arab Emirates). Check whether there is a direct flight to Dubai on Monday. If there is one, at what time does it arrive in Dubai? Yes, there is. It arrives at 00:40h on Tuesday. 4. What is the IATA code for Dubai? DXB 5. What is the IATA code for Milan Malpensa? MXP 6. You would like to contact China Airlines. Find the contact details. CHINA AIRLINES CARGO Building 706 Bus 10 Room BRUCARGO BELGIUM Tel: Fax: (op externe PC nakijken) 7

8 7. Which 2 documents do freight forwarders need if they export goods out of the EU by air? Note: They also need it for customs reasons. Commercial invoice and Air waybill 8. When goods are sold, what transportation conditions do seller and buyer have to agree upon? The seller and buyer should agree on who will cover airfreight transportation and other costs incurred in the overall movement, e.g. pre- and post-carriage. 9. Which international terms that define transportation, liability and costs can be very helpful and clarifying when agreeing on a sale? Incoterms 10. Spare parts are imported CIF Antwerp. What does this mean? CIF Antwerp means that the seller will arrange and transportation to Antwerp. He will also arrange the insurance up to the port of Antwerp. Both the Cost and Freight (CFR) and Cost, Insurance and Freight (CIF) Incoterms mean that the seller is responsible for arranging and paying for the main carriage to the named port of destination. The difference between the two Incoterms is to be found in the handling of insurance, with the party arranging the insurance taking on the risk of damage once the goods cross the ship's rail. Under CFR, the buyer arranges insurance of the goods. Under CIF it is the seller who arranges insurance. 8

9 ZONDER ANTWOORDEN Level 2 10 questions about transporting cargo via Brussels Airport 1. Explain the role of an airline, a forwarding agent and an handling agent. 2. Check the statistics. Which overseas destination is number one for commercial cargo (in 2008 and 2009)? 3. You would like to transport chocolates to Dubai (United Arab Emirates). Check whether there is a direct flight to Dubai on Monday. If there is one, at what time does it arrive in Dubai? 11. What is the IATA code for Dubai? 12. What is the IATA code for Milan Malpensa? 13. You would like to contact China Airlines. Find the contact details. 9

10 14. Which 2 documents do freight forwarders need if they export goods out of the EU by air? Note: They also need it for customs reasons. 15. When goods are sold, what transportation conditions do seller and buyer have to agree upon? 16. Which international terms that define transportation, liability and costs can be very helpful and clarifying when agreeing on a sale? 17. Spare parts are imported CIF Antwerp. What does this mean? 10

11 Voorbeelden EU referentiekader 2. Luisteren MovieAirCargo Protecting passengers and goods transport On the audio-website of European commission (http://www.youtube.com/watch?v=hbgpco0awmm) a movie on protecting passengers and goods can be found. The same movie can be watched on YouTube: Look up the answers to the following questions. Use your own words as much as possible. 1. The same norms regarding security are applicable across Europe. But the European Union still has another concern. Explain. 2. Who is access to the aircraft restricted to? 3. What does one-stop security mean? 4. The targets of terrorists have changed. Explain. 5. In the past most terrorists focused on airports, nowadays maritime ports have become a new focus. Give 3 reasons which terrorists might have to attack a maritime port. 6. Which code regarding security has been implemented in Rotterdam (and in all other main European ports i.e. in Antwerp as well). 7. Imagine you would like to visit the port of Antwerp. What has changed since 9/11? 8. How should a container be closed (according to the new regulations)? 9. How do customs control containers? 11

12 Voorbeelden EU referentiekader 3. Spreken Discussion different modes of transport Speaking These statements describe the advantages and disadvantages of transport by air, road, sea or rail. What sort of transport do they refer to? Decide which is an advantage and which is a disadvantage. Work in pairs. a) Low capacity of load b) High travelling speed c) Transhipment to other forms of transport essential d) Very high capacity of load e) Low freight rates f) High speed delivery g) Restrictions on weight and size h) Cheap insurance because goods are at risk for shorter periods i) Rarely affected by weather conditions j) Inflexible timetabling k) Delays due to bad weather l) High capacity means disproportionate increase in transit time m) World-wide transport operation n) Quicker and cheaper for distances up to 200 kilometres 12

13 o) Operating and maintenance costs are high p) Heavier packaging q) Slow speeds r) Continuous operation on 24-hour basis s) Quicker and cheaper for distances over 2OO kilometres t) No transhipment - door-to-door delivery u) Low speed over long distances v) Flexibility in regular or special deliveries w) High freight rates w) Often returns empty to point of departure y) Security problems z) Less frequent services 13

14 Voorbeelden EU referentiekader 4. Schrijven Commercial Documents An Invoice and an accompanying letter You are a forwarder, called LOL Forwarding, based at Brussels airport. As a forwarder you are organizing the transport of goods. Your customer (or shipper), PETRO-PRODUCTS is a pharmaceutical company based in Brussels. PETRO has asked you to transport their goods from Brussels (Belgium) to Chennai (India). They want you to deliver 11kgs of non-dangerous pharmaceuticals at Chennai airport. Now you have to send the invoice and an accompanying letter. This is you: Mike Fleet L.O.L. Forwarding nv Brucargo Building 101 B-1931 Zaventem-Brucargo T F VAT-number LOL Forwarding: BE You have found the following data in your IT-system: Departure: Brussels MAWB (= Master Air Waybill) number: Destination: Chennai The following charges have to be invoiced: Trucking pick-up charge: 50 euro, cargo handling at the airport: 15 euro, air freight (including fuel charge and security charge): 200 euro, export customs clearance: 40 euro, administration and documentation fee: 90 euro. No VAT (Value Added Tax) is applicable since this is a transport service into a non-eu country. Payment: 3 days after the date of invoice 14

15 Date of invoice: today The invoice should go to:petro-products, Koningsstraat 15, 1000 Brussel VAT-number LOL Forwarding: BE The accompanying letter should just mention that the attachment is an invoice, and it should refer to: - the goods NON-DGR - Pharmaceuticals - 11 kg - and the transport You might use the following framework as a base for your invoice: L.O.L. Forwarding nv Brucargo Building 101 B-1931 Zaventem-Brucargo T F Invoice date: Invoice number: MAWB number: Departure: Destination: Charge code Amount EUR Tax Trucking pick-up charge

16 TOTAL: Bank details: Bank ParisHaut nv, SWIFT code: HIBABEBX IBAN: BE

17 Case Incoterms 0. Case Incoterms 1. Bronnen_Incoterms Case Incoterms You just started working at L.O.L. Forwarding nv, a dynamic forwarder based in Brucargo. L.O.L. Forwarding has agencies in almost every main cargo airport in the world e.g. in Shanghai, in Dubai, etc. It is your very first day in the office and you are already confronted with a few problems. This is you: Mike Fleet L.O.L. Forwarding nv Brucargo Building 101 B-1931 Zaventem-Brucargo T F LOL Forwarder is a freight forwarder i.e. an organizer of transport, an intermediary between several carriers (such as airlines and road hauliers), but LOL also disposes of a dedicated fleet of trucks that are primarily used to transport goods for LOL s customers. If there is a shortage of available trucks an external trucking company is engaged for taking care of preand post carriage (e.g. transport by road from the warehouse to the airport). Other parties involved are: - Terra Chem, a chemical company with headquarters in Switzerland; - Terra Chem Belgium, the Belgian part of Terra Chem, situated in Brussels; - Dry Chem, a division of Terra Chem Belgium, situated in Kallo (Antwerp) in Belgium; - Tera Chem China, based in Shangai in China. Terra Chem Terra Chem Belgium Terra Chem China Terra Chem. 17

18 The different companies all have their own account i.e. Terra Chem Belgium can send an invoice to Terra Chem China and vice versa. Since you are replacing someone who just retired, you will still find his files on your desk. The first file contains 2 documents: an invoice and a transport order. Your boss has told you that you need to check whether the payment conditions in the documents are in line. While checking the in-box of your predecessor, you have found an from a customer called TerraChem, asking you to ship their goods from Kallo to Shangai. Note: Airlines have to be paid in advance i.e. before the plane leaves with the cargo. Prepare a lesson! This is not an easy case i.e. 3 rd grade level ASO/TSO. Also note that (content-wise) the final outcome should be that Mike writes an to his boss explaining that the transport order contains a wrong invoice address, i.e. according to the information on the transport order the freight invoice will be sent to Terra Chem Belgium. This is in contradiction with the Ex Works incoterm. The Incoterm Ex-Works (EXW) means the seller minimises his risk by making the goods available at their own premises. The buyer collects the goods at the seller s premises, then arranges and pays for transport, customs clearance and insurance. So Terra Chem Belgium should just make the goods available at their Kallo plant. And Terra Chem China should cater and pay for the rest i.e. the transport from Kallo to Shangai. Objectives of this case: Focus on incoterm EXW, understand its meaning and use. Understand the use of 2 documents (invoice and transport order), understand the terminology used. Expansion (optional): Focus on all incoterms Get informed about the incoterms changes in

19 Your assignment: Choose and identify a level of students (age, study level) and make a lesson about documentation. Try to include as many of the 4 skills as possible: reading, listening, writing and speaking. The above case can be used as a start, but needs to be developed as usable class material. 19

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22 Incoterms (Nederlands of Engelstalig) Boeken Hinkelman, E.G. (2006). Dictionary of International Trade. Petaluma: World Trade Press. (verouderde info over incoterms) Temmerman, W & Walters, B. (2008). Buitenlandse Handel. Antwerpen: De Boeck. Roos, P. (2010). Incoterminologie. NT Publishers Websites oorwaarden/ (info over Incoterms 2000, verouderd) Artikels uit kranten, tijdschriften of websites Movies/TV 22

23 Case Transportdocuments 0. Case Transportdocuments 1. Bronnen_Transportdocuments Case Transport documents Wrong information on document (HAWB) You just started working at L.O.L. Forwarding nv, a dynamic forwarder based in Brucargo. L.O.L. Forwarding has agencies in almost every main cargo airport in the world e.g. in Shanghai, in Dubai, etc. It is your very first week in the office and you are already confronted with a problem. This is you: Mike Fleet L.O.L. Forwarding nv Brucargo Building 101 B-1931 Zaventem-Brucargo T F Below you will find an example of an air waybill (AWB) and the s explaining what went wrong with the information on a previously sent air waybill. 23

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25 Dear Mike The cargo is held by customs and it will be released only after paying the penalty Best Regards, Rachel Selvaraj -----Original Message----- from Belgium to Dubai Dear Rachel, Are you serious?? 165 USD...!!!!! Can't we send a new copy of hawb by mail and the original in next console pouch? Mvg, Mike Subject Logistics from Belgium to Dubai Dear Mike The customs has charged the customer USD as penalty for wrong declaration and the client is sending us the debit note for this. The same has to be billed to LOL Forwarding. Best Regards, Rachel Selvaraj 25

26 from Belgium to Dubai Hi Rachel, This has been our mistake, I guess... Anything we can do? Bye & best regards Mike "Rachel Selvaraj ABC-Dubai" To Dear Mike / Peter Understand from the customer that the commodity is tel communication equipment whereas the AWB has been issued as Spare parts. The client is having a prob in clearing the cargo. Please can you check and advise who gave the HAWB cargo description? Best Regards, Rachel Selvaraj ABC Dubai Also note that (content-wise) the final outcome should be that Mike writes an to Rachel in Dubai. Objectives of this case: Focus on Air Waybill, understand its meaning and use. Understand the lingo of the s, understand the terminology used. 26

27 Expansion (optional): Check the difference between House Air Waybill and Master Air Waybill Highlight role of customs (why are they so strict?) Your assignment: Choose and identify a level of students (age, study level) and make a lesson about documentation. Try to include as many of the 4 skills as possible: reading, listening, writing and speaking. The above case can be used as a start, but needs to be developed as usable class material. 27

28 Transportdocumenten (Nederlands of Engels) Boeken Hinkelman, E.G. (2006). Dictionary of International Trade. Petaluma: World Trade Press. Temmerman, W & Walters, B. (2008). Buitenlandse Handel. Antwerpen: De Boeck. Emmeret, R. (2001). Transportadministratie. Edu Actief (behandelt o.a. transportdocumenten) Hendrikse, M., Huizen, F, van. (2005). CMR: internationaal vervoer van goederen over de weg. Uitgeverij Paris. (boek over de CMR, hét transportdocument) Oostwouder, B.W. (2001). Hoofdzaken Boek 8 BW. Kluwer (Nederlands recht, behandelt de vervoersovereenkomst) Artikels uit kranten, tijdschriften of websites Transport order documents (AWB, loading order, ) (Nederlandstalig, duidelijke uitleg over AWB) (enkel over AWB) (difference between MAWB and HAWB) _way_bill (difference between MAWB and HAWB) Customs Documents (single administrative document, certificate of origin, ) (enkel Nederlandstalig) (focus op N-Amerika) Invoice and Pro-forma invoice 28

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30 Case Security 0. Case Security 0. bis Security Declaration 1. Bronnen_Security Case Security Application for the status of known consignor You just started working at L.O.L. Forwarding nv, a dynamic freight forwarder based in Brucargo. L.O.L. Forwarding has agencies in almost every main cargo airport in the world e.g. in Shanghai, in Dubai, etc. It is your very first week in the office and you are already confronted with a problem. This is you: Mike Fleet L.O.L. Forwarding nv Brucargo Building 101 B-1931 Zaventem-Brucargo T F One of your customers, Lessius Manufacturing, who you organize transport for on a regular basis, does not have the status known consignor. This means that he will have to pay extra for the transport of his cargo, because of an extra security check. Consignments of known consignors can also be carried on any aircraft (passenger or cargo-only aircraft). If a company wishes to obtain the status of a known consignor, it has to apply for that status with his member state Aviation Authority. The official authorization will then include on-site verification of the specified sites. That status known consignor is only valid once granted by the authority and registered in the EU RAKC database. (Source: Attached you will find the form which your customer will have to sign in order to become a known consignor. He will have to apply for the status and send it to the CAA (Belgian Civil Aviation Authority). 30

31 0 bis Security Declaration. pdf (Note: This document cannot be copied, see Also note that the final outcome should be that Mike writes an to Ms De Saeger of Lessius Manufacturing explaining that her company would save money if it applied for this status of known consignor. She has to fill in the form below and send it the CAA (Belgian Civil Aviation Authority). Also check the conditions! Objectives of this case: Focus on the document Known Consignor Security Declaration, understand its meaning and use. Focus on the terminology in the document. Expansion (optional): Understand the necessity and the advantage of a known consignor. Check how consignments of unknown consignors are treated at the airport. Your assignment: Choose and identify a level of students (age, study level) and make a lesson about security. Try to include as many of the 4 skills as possible: reading, listening, writing and speaking. The above case can be used as a start, but needs to be developed as usable class material. 31

32 Veiligheid op de luchthaven (Nederlands of Engelstalig) Artikels uit kranten, tijdschriften of websites 010.html (artikel over veiligheidsmaatregelen op de luchthaven-nederlands) (artikel over veiligheidsmaatregelen op de luchthaven - Engels) (artikel over veiligheidsmaatregelen op de luchthaven - Engels) (artikel over veiligheidsmaatregelen op de luchthaven-engels) Movies 32

33 Glossaries Customs and excise vocabulary Vocabulary Customs and Excise Acceptance of the customs declaration Administrative Accompanying Document Ad-valorem duty Agricultural duty Authorised consignee Authorised consignor Binding origin information Binding tariff information Bonded Warehouse Cargo in transit Clear goods (verb) Clearing inward and outwards Commerical policy measure Common transit Community good Community transit Compensating product Counterfeit Court of justice Customs approved treatment Customs debt Customs officer Customs procedure Customs procedure with economic impact Customs Union Aanvaarding van de douane aangifte Administratief begeleidingsdocument Ad valorem recht Landbouwheffing Toegelaten afzender ( bij transit) Toegelaten afzender ( bij transit) Bindende oorsprongsinlichting Bindende tariefinlichting Douane entrepot Transitgoederen Goederen inklaren In- en uitklaren Handelspolitieke maatregel Communautair douanevervoer Communautair goed Gemeenschappelijk douanevervoer Veredelingsproduct Namaak Hof van Justitie Douanebestemming Douaneschuld Douane ambtenaar Douane regeling Economische douaneregeling Douane unie 33

34 Customs value Customs warehouse Declarant Declaration Declaration form Declaration of value (D.V.1) Destruction Developing country Directive Duty relief Exchange rate Excise (duty) Export Export duty Export license Exporter Free circulation Harmonised System Code Health certificate Import Import duty Import duty Import license Inward processing Loading list Manifest Member state Non-Community good Non-member country Origin of goods Outward processing Piracy Preferential origin Proof of origin Re-export Regulation Release for free circulation Douanewaarde Douane entrepot Aangever Aangifte Aangifteformulier DV1 Vernietiging Ontwikkelingsland Richtlijn Vrijstelling van rechten Wisselkoers Accijns Uitvoer Uitvoerrecht Uitvoer vergunning Exporteur Vrij verkeer Tariefcode (Geharmoniseerd Systeem) Gezondheidscertificaat Invoer Invoerrecht Invoerrecht Invoer vergunning Actieve veredeling Laadlijst (bij transit) Manifest Lidstaat Niet-Communautair goed Derde land Oorsprong van de goederen Passieve veredeling Piraterij Preferentiële oorsprong Bewijs van oorsprong Wederuitvoer Verordening Vrijgave voor vrij verkeer 34

35 Released from customs Sensitive goods Single Administrative Document Smuggle (verb) Tariff classification number Tariff quota Temporary Importation Toll Transit Accompanying Document VAT Vrijgesteld van douane Gevoelige goederen Enig Administratief Document smokkelen Tariefcode (Geharmoniseerd Systeem) Tariefcontingent Tijdelijke invoer Tolgelden Begeleidingsdocument Btw 35

36 Bronnen Literatuurlijst Interessante bronnen voor taalonderwijs (luchthaven)logistiek Logistiek Algemeen (Nederlandstalig) Boeken Temmerman, W & Walters, B. (2008). Buitenlandse Handel. Antwerpen: De Boeck. Deleu, W. (2010). Logistiek Management. Brugge: Die Keure. Verbraeken, D., Notteboom Th., Vanleenhove, S., & Demoulin, Ph. (2010). LogAnt. Antwerpen: Garant. Goor, A.R. van. Walther Ploos van Amstel. (2009). Distributielogistiek. Groningen: Noordhoff Uitgevers. Visser, H.M. & van Goor, A.R. (2010). Werken met Logistiek. Groningen: Noordhoff uitgevers. Goor, A.R. van. Walther Ploos van Amstel. (2006). Werken met Supply Chain Management. Groningen: Noordhoff Uitgevers. (veel herhaling uit 2 vorige boeken) Rietveld, G. (2009). Inkoop. Een nieuw paradigma. Sdu. (ook een domein van logistiek dat nog veel te weinig aandacht krijgt) (2009). Inkoper Innoveer!. Pearson Education Benelux B.V Ploos van Amstel, W. (2008). Logistiek. Pearson Education Uitgeverij. Engelbregt, J. (2008). Begrippenlijst Logistiek. Boom Lemma Uitgevers. Verwoerd, W. (2006). Inleiding Logistiek. Boom Lemma Uitgevers. Engelbregt, J. & Kruijer, N. (2009). Warehousing en fysieke distributie. Boom Lemma Uitgevers. Eeckhout, B. van. (2004). Transport Kort. Boom onderwijs Lammers, B. (2010). Logistiek tussen de bedrijven door. Kerkebosch

37 Esmeijer, G. (2010). Handboek Operationale Interne Logistiek. Gorcum b.v., Koninklijke Van Lammers, B. (2009). Risicomanagement en Logistiek. Pearson Education Benelux B.V. Weele, A.J. van. (2008). Inkoop in strategisch perspectief. Kluwer b.v., Uitgeverij (2011). Handboek Modal Shift. NT Publishers Weinschenk, V. (2011). SLIM Warehouse. NT Publishers Emmerik, R. (2001). Transportplanning en Management. Edu Actief Japikse, R.E. (2004). Verkeersmiddelen en Vervoer. Kluwer. (Nederlands Burgerlijk Wetboek, ook hfdstuk over vliegtuig). Baas, A & Winter J.A. (2009). Verdragen Luchtvaart. Kluwer. (Juridisch werk). Baas, A & Winter J.A. (2009). Europese Regelgeving Luchtvaart. Kluwer. (Juridisch werk). Vleminckx, C. & Noël, L. (2009). Kringen 4 Module 2: Logistiek. Antwerpen: De Boeck. (boek over logistiek ten behoeve van het SO, tevens een handleiding ter beschikking, meer voor vrij onderw) Vleminckx, C. & Noël, L. (2008). Optimum 6: Logistiek-Leerwerkboek. Antwerpen: De Boeck. (boek over logistiek ten behoeve van het SO, tevens een handleiding ter beschikking, meer voor go) Vleminckx, C. (2009). Magazijnleerspel. Antwerpen: De Boeck. (boek ter ondersteuning van een logistiek spel ten behoeve van het SO) Websites zie LOGOS: infosites Onderwijs 37

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