Trends in Government Workforce Management

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1 NASACT Conference August, 2014 Trends in Government Workforce Management Sherry Amos Managing Director, Industry Strategy Education and Government Workday Alliance To Transform Government Summit Report Human Capital and Workforce of the Future Survey Topics % Barriers and Opportunities Critical to address workforce issues in next 5 years one of top ten issues Greatest barriers: Funding, legislative, civil service, unions all of above Greatest return: Quality of service improvement w/ new talent and productivity 100% 41 % 69% Demographics Civil service policies and processes Applicant processing avg 3mos Training Multiple career tracks Flexible compensation Leverage social and tech skills

2 Top Five Issues: National Association of State Personnel Executives Succession planning workforce planning Avg. 1/3 state employees eligible to retire in 5 years leading to loss of institutional knowledge and capable leadership Total compensation Re-thinking the mix of salaries and benefits to attract talent Pay for performance How can policies make best use of flat budgets for retention Centralization/decentralization What is the best organizational alignment of central and line agency staffing Applicant screening Automated tracking and civil service reform can increase number and quality of applicants how to choose the best for referral Summary of Trends in Government Workforce Management Policy reform Pay for performance Agile recruiting and sourcing Skill development and training Key talent retention Compensation planning Benefit plan alignment Cross-agency workforce analytics Shared service centers Use of social media Mobile workers

3 The significant problems we face today cannot be solved at the same level of thinking we were at when we created them. - Albert Einstein Consumer Expectations Employees and Citizens Want the Same Experience

4 Designed for the Way You Work Collaboration Mobile Consumer UI Actionable Analytics TALENT HUMAN RESOURCES FINANCIALS REVENUE RECRUITING PROCUREMENT PAYROLL MOBILE ACTIONABLE ANALYTICS EXPENSES TIME TRACKING CONSUMER UI GLOBAL AT THE CORE ADAPTIVE FOUNDATION COLLABORATION BIG DATA TECHNOLOGY FOUNDATION MULTI-TENANT IN MEMORY OBJECT ORIENTED SECURITY INTEGRATION CLOUD EMBEDDED SERVICES CONFIGURABLE BUSINESS PROCESSES SETTLEMENT ENGINE REPORTING & WORKTAGS GOVERNANCE & COMPLIANCE

5 9years = 650+ customers 22 updates 1 code line If there is one company that we believe could rival Salesforce.com in terms of being a major disruptive force in enterprise software, it is Workday. 27 Higher Education 18 Non-Profit 6 Public Sector 5 State/Local

6 Benefits of Unified Workforce, Financial and Analytics Management True visibility into capacity, cost, capability, and quality of workforce Alignment to agency-wide strategies, strengths, and weaknesses in recruiting, staffing, promotions and skills management Single system for all types of data: HR, Talent, Performance, Comp, Planning, Temps, Projects, Costs No bolt-on solutions or technologies required to deliver consumerlike, mobile self-service capabilities to employees and managers Increased productivity Improved data quality Increased user adoption Data-driven decision making Cloud SaaS Value What s In It For You? What You Get What Your Organization Gets Newest innovations Modern Rapid implementation Immediate upgrades Lower operating costs Future Proof Unified Mobile Better service levels Comprehensive security Social WORKDAY CONFIDENTIAL

7 The Cloud Has it All We Manage It You Don t Your IT Focus Can Shift to New Transforming Initiatives What We Manage For You Upgrades Patches Availability Backup Network Storage Operating system Database Integration Provisioning Security Data center Disaster recovery System maintenance Performance tuning State of Maryland Case Study Statewide HR, Benefits, Talent, Performance, Compensation 43,000 Employees state universities will also be brought onto the benefits system 11 month implementation go live in November, 2014 Mandated cloud solution

8 For More Information Contact: Sherry Amos

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