PROFESSIONAL GOLFERS ASSOCIATION OF AUSTRALIA GROW WITH US

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1 PROFESSIONAL GOLFERS ASSOCIATION OF AUSTRALIA

2 INTRODUCTION PAGE 5 PGA MEMBERSHIP 3.1 Classifications Logos Demographics CONTENTS ABOUT THE PGA OF AUSTRALIA PAGE 7 4 PGA STRUCTURE PAGE 11 2

3 ENGAGING A PGA MEMBER 5.1 Skills and Expertise Roles in the Golf Industry 12 PGA TOURNAMENTS AND EVENTS 8.1 The benefits of hosting PGA Tournaments The Holden Scramble Junior Events EMPLOYER SERVICES PAGE PGA EDUCATION PROGRAMS 7.1 PGA Trainee Program PGA Accreditation and Continuing Education (ACE) Program E-learning PGA International Golf Institute (PGA IGI) 17 CONTACT THE PGA PAGE 23

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5 1 INTRODUCTION With a proud history spanning 100 years, PGA Members play an integral role within the Australian golf community. And, as our industry changes to adapt to the modern game, so too do the skills and diversity of PGA of Australia Members. Through this guide the PGA of Australia hopes to better communicate both the roles and expertise that PGA of Australia Members hold, thus advancing opportunities for the entire golf community into the future. With an incredibly diverse Membership that comprises of Club Professionals, Assistant Professionals, Teaching Professionals, Senior Professionals, Senior Tournament Professionals and of course our future Members, Trainees, the PGA of Australia comprises of more than 2,600 dedicated men and women promoting the game of golf both within Australia and overseas. Well regarded internationally, as an Association the PGA of Australia has established new standards of excellence within the global PGA community by expanding educational opportunities, programs and services for its Members. All vocational PGA of Australia Professionals graduate to Membership through achievement of educational standards, practical on-the-job training and years of dedication to the game. Our Vocational Members represent some of Australia s finest coaches, players, administrators and golf business operators. Their reputation is respected both nationally and internationally with demand in developing markets around the globe. As an Association dedicated to growing the game and providing increased opportunities for our Members, the PGA encourages golf businesses to consider PGA Professionals as their first option when recruiting certain industry roles. Both the training and experience of our Members provides unprecedented value to any organisation or employer, which we hope to demonstrate through this guide. This guide outlines: The training programs managed by the PGA of Australia Ongoing PGA Member education programs and opportunities PGA Member qualifications including areas of training and speciality Through this guide and other planned collaborative initiatives, the PGA of Australia looks forward to forging closer relationships with the wider industry and demonstrating the significant value of every PGA Member to the Australasian golf community. Regards, Brian Thorburn Chief Executive Officer PGA of Australia 5

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7 2 ABOUT THE PGA OF AUSTRALIA Few sporting organisations can boast a proud 100 year heritage like the PGA of Australia. Our Association traces its origins back to 1911 when a group of expatriate Scottish golf Professionals formed a national association to both promote the game of golf and elevate the vocation of the golf Professional within Australia. The PGA of Australia is the third oldest Professional Golfers Association and proudly forms part of the PGA World Alliance, of which we are a founding partner. To find out more about the history of the PGA of Australia please visit In 2007 the PGA Tour of Australasia and the PGA of Australia amalgamated its two professional golf entities. Now together, the PGA of Australia provides a unified approach to professional golf in this country and region. Today, the PGA Tour of Australasia is the peak principle sanctioning body for professional golf tournaments in Australia. It is dedicated to the promotion, growth and development of the game of golf at all levels through its tournaments. As all of its tournaments carry Official World Golf Ranking points, as an acknowledgement of this, the Tour is recognised domestically and internationally for delivering high-quality events and tournaments that take place on many of the great courses and golf clubs of Australia. We greatly appreciate the role that the golf industry plays and all clubs support in their contribution to this area of Tournaments. The PGA of Australia is a not-for-profit membership organisation that represents over 2,600 vocational and tournament PGA Professionals living and working in Australia and overseas. The vast majority of the PGA of Australia s current total Membership works in a vocational capacity primarily at local or overseas golf facilities teaching, administering, managing, leading and promoting the game of golf. Together, vocational PGA Members play a significant role in servicing in excess of 1.2million Australians of all ages, abilities and social backgrounds who take to the fairways each year. Again, we thank the industry for the support it provides by engaging the services of PGA of Australia Members. The PGA of Australia through its education arm operates two Registered Training Organisations (RTOs) PGA Academy and PGA IGI. The Academy delivers the PGA Trainee Program and the PGA International Golf Institute (PGA IGI) delivers industry recognised further education for both its PGA Members and those in the industry - or aspiring to be. In addition to a strong history of its Members being highly skilled club-based Professionals, coaches for all levels of players, world ranked Tour players and Major winners, each year the PGA of Australia through its Tournaments stages over 400 events ranging from the award winning Australian PGA Championship to state based pro-am circuits which showcase the game in regional and local venues. The value of this to you at a club is outlined within this document. The PGA National Office is located in Melbourne with divisional offices also situated on the Gold Coast (servicing QLD Members), Sydney (servicing NSW and ACT Members), Perth (servicing WA and NT Members) and Melbourne (servicing VIC, TAS and SA Member) co-located at the National Office. More information on the PGA of Australia can be found at 7

8 3 PGA 3.1 Classifications The PGA of Australia s Membership comprises a number of different categories; VOCATIONAL MEMBERSHIPS Full Member Vocational Full Member Vocational - International Semi Active Member Restricted Member MEMBERSHIP ELIGIBILITY Working full time in the golf industry Full access to PGA Tournaments Working full time in the golf industry whilst residing overseas Full access to PGA Tournaments Working part time in the golf industry Full access to PGA Tournaments Working outside the golf industry Limited access to PGA Tournaments 3.2 Logos For use by Members Restricted Member Retired Retired from active employment Limited access to PGA Tournaments TOURNAMENT MEMBERSHIPS Full Tournament Member Affiliate Tournament Member Temporary Tournament Member Senior Tournament Member Weekly Tournament Member PLAYING RIGHTS Refer PGA of Australia Vocational Membership is attained via the PGA Traineeship or Bridging Program. Tournament Membership is attained via the Qualifying School or maintained through the various exemption categories. Corporate Logo For more information on PGA Membership Classifications please contact the PGA of Australia National Office. 8

9 3 PGA 3.3 Demographics as at July 2013 MEMBERSHIP Members by Division NSW/ACT 896 QLD 713 TAS 34 WA/NT 250 VIC 654 SA 104 DO YOU KNOW? The PGA of Australia has over 100 female Members The PGA of Australia has over 170 Members working overseas The PGA of Australia has over 220 Trainees in the program Affiliate Tournament Associate Full Tournament International Life Probationary Provisional Restricted Retired Semi-Active Senior Tournament Temporary Tournament Trainee Vocational 0 Membership by Type Refer 3.1 Classifications for more details on Membership Types For further information on our Membership classifications call the Member Services Division on (03)

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11 4PGA STRUCTURE PGA BOARD TOURNAMENT PLAYERS COUNCIL CEO LEGENDS TOUR COMMITTEE OPERATIONAL DEPARTMENTS VOCATIONAL COUNCIL 6 X STATE VOCATIONAL DIVISION COMMITTEES Tournament Division Commercial & Marketing Division Corporate Services Division Member Services Division PGA Tour of Australasia Legends Tour Rules of Golf, Membership Regulations and Policy Sponsorship Communications Website and Digital National Events Finance Governance HR (Internal) Training & Education (Academy) Career Services PGA International Golf Institute Southern Division (VIC, SA and TAS) NSW / ACT Division QLD Division WA / NT Division The National Disciplinary Committee (NDC) reports to two Councils as per the Member Regulations to manage the processes associated with any alleged breaches of Regulations. 11

12 12 5 ENGAGING A PGA MEMBER When engaging a PGA Member to work in your golf club or golf related business, you will benefit by having a renowned leader in managing golf businesses and growing the game of golf. Through their training and education combined with industry skills and experiences, a PGA Member brings a high level of knowledge, expertise and passion to their role whilst also being committed to the success of your club or business through a combination of game development, coaching and managing golf operations. An Australian PGA Member comes with over 100 years of golfing tradition and the credibility that is synonymous with the PGA name, reputation and heritage. The PGA brand is a unique asset and one that the Member and your business can leverage to maximise returns, both on and off the course. A PGA Member has experience and skills to enable marketing opportunities, event and tournament offerings and access to the larger golf playing community, all of which can be shared with the PGA Members Employer. These include: Hosting PGA Pro-ams Trading benefits and supplier rebates through the PGA of Australia Club / facility marketing through the PGA s Find a PGA Pro website - Professional profiles and articles in PGA publications Coaching programs and community liaison PGA media opportunities Involvement in high profile corporate events or professional Tour events Engaging in junior golf events As an Association dedicated to growing the game of golf, we encourage golfing businesses to understand and appreciate what makes up the profile of PGA Members when making recruitment decisions in their organisations. For more information on engaging a PGA Member contact Career Services at the National Office of the PGA of Australia (03) or careers@pga.org.au. 5.1 Skills and Expertise The 2010 PGA Education Review, based on consultation with education experts, golf industry experts and PGA Members, made a number of detailed determinations on the future direction of both the PGA Trainee Program and the professional development of PGA Members through continuing education. The review also increased the PGA s focus towards the skills and expertise required of PGA Members both now and into the future for the benefit of the golf industry. Certain recommendations from the review directly shaped the recently launched Accreditation and Continuing Education (ACE) Program to ensure that PGA education programs both develop and maintain the knowledge, skills and competencies demanded by the modern golf industry. PGA Members will have the opportunity to develop their careers and skills through ACE in areas including coaching, game development, small business and management. 5.2 Roles in the Golf Industry PGA Members are uniquely positioned to fulfil one or more of the following broad role titles upon graduation into PGA Membership: Head Professional Club Professional Assistant Professional Club Manager Director of Golf Golf Operations Manager Golf Services Teaching Professional and Coaching Specialist Club Fitting Technical Specialist Retail Operations Manager Sales and Business Development Tournament Operations and Rules Game Administration

13 6EMPLOYER SERVICES The PGA offers a suite of services to PGA Members, their employers and the wider industry through the dedicated Career Services department. These services cover; Recruitment and associated consulting services Surveys of Membership e.g. salary surveys Jobs advertising service for both Member employers and clubs/facilities Career management Negotiation assistance for contracts using industry benchmarks OH&S consulting referrals Contract templates contractors/employees and associated advice Business advisory and well-being referrals Advice relating to tenure at clubs/facilities Continuing education seminars Industrial Relations and Award advice e.g. rates of pay Human Resource issues management for members e.g. terminations, performance management and regulations matters Support to State Divisional Offices on Vocational Member matters Industrial Relations issues and consultation with clubs/boards/gms Through the provision of these services the PGA endeavours to ensure its Members are equipped with the appropriate skill sets to be the first choice employees within clubs and facilities. The PGA encourages, supports and recognises industry related work engagement that in turn supports and develops the business or sport of golf - primarily in relation to its PGA Members. It also views market evaluation of a PGA Member as an affirmation of competencies gained through life-long training and education that may be assisted through the PGA and its continuous education offerings. For more information in relation to this area, contact Career Services at the PGA of Australia National Office (03) or careers@pga.org.au 13

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15 7 PGA 7.1 PGA Trainee Program EDUCATION PROGRAMS The PGA of Australia is a Registered Training Organisation (RTO) that delivers Vocational Education and Training (VET) qualifications to Diploma level within the three year Trainee Program. The PGA of Australia Traineeship is a workplace-based program with training and assessment conducted in both a practical and online environment. Trainees in the Program work alongside an approved, fully qualified PGA Member and receive practical work experience and on-the-job training at approved golf facilities around the country. In addition to developing real skills for the workplace PGA Trainees also receive nationally accredited qualifications in a variety of vocational disciplines. Key academic areas within the Trainee Program include: Coaching knowledge and skills for golf coaching, leading to the highest level of coach accreditation in golf. Game Development strategies and skills to actively grow participation and enjoyment of the sport of golf. Small Business strategic and operational skills for successfully operating a business in the golf industry. Management skills and strategies relating to planning, organising and leading a golf club or organisation. These areas of study are designed to provide a well-rounded generalist qualification and industry specific skills. Professional tournament play is also an integral component of the PGA Trainee Program and Trainees are required to compete in a number of tournaments staged under professional conditions to ensure they maintain a professional playing standard. Employment opportunities for graduates of the PGA Trainee Program include: Head Professional Director of Golf Assistant Professional Golf Club Manager Golf Operations Teaching Professional Development Officer Golf Equipment Representative Tournament Professional As a means of improving the knowledge and experience of indenturing PGA Members, the PGA has introduced the Workplace Training Program (WTP) as a compulsory requirement for PGA Members who employ a Trainee. The WTP is provided in a self-paced online environment via The Fairway (the PGA s e-learning platform), using practical on-thejob assessment tasks which are directly related to the role of an indenturing PGA employer. The WTP is an integrated module, containing four nationally recognised units of competency from the Certificate IV in Training and Assessment, with appropriate ACE Credits allocated on completion. 7.2 PGA Accreditation and Continuing Education (ACE) Program Having served the Association for over twenty years, the PGA Professional Development Program (PDP) has been replaced by the PGA Accreditation and Continuing Education (ACE) Program effective January 1, Rating levels that were in use prior to 2014 no longer apply. ACE has been developed to effectively and appropriately maintain the requisite golf industry skills and knowledge of all Vocational PGA Members. The ACE Program has a number of significant objectives including to: provide golf-related education and training that relates directly to job outcomes and areas of responsibility in the workplace. implement a relevant rating system to better communicate information about the education completed and the skills held by individual Vocational PGA Members to the wider golf industry. offer education to improve employment opportunities into additional industry areas such as Club Management for Vocational PGA Members. improve the recognition of the PGA and the skills and competencies held by Vocational PGA Members. increase the accessibility of continuing education to all Vocational PGA Members by offering a significant number of online activities. Training and education completed by PGA Members within the ACE Program will be recognised by various official structures: Certification Status Certification status will indicate a PGA Member s completion of the designated amount of general continuous education - indicating the Member is remaining current with golf industry trends. A PGA Member who maintains the necessary amount of general ACE Credits will be referred to as a Certified PGA Professional. 15

16 7 PGA 7.2 PGA Accreditation and Continuing Education (ACE) Program (con t) Qualification Status EDUCATION PROGRAMS Qualification status will indicate a PGA Member s completion of the designated amount of continuous education in one or more of the four ACE Program Areas of Specialty. PGA Members can seek to attain Advanced status in an area of specialty to indicate skills and competencies in a particular area of the golf industry. A PGA Member who maintains the necessary amount of ACE Credits in an Area of Specialty will be referred to as Advanced in that relevant area. The Areas of Specialty relating to Advanced Status are as follows: Coaching - will concentrate on developing a Member s knowledge and skills relating to coaching the sport of golf at all levels in an effective manner, ensuring that PGA Coaches are given the opportunity to enhance and maintain golf coaching abilities. Game Development - will focus on strategies for increasing participation in the sport of golf, with topics including the following: junior, female and school programs, competitions, events and tournaments, and membership enhancement and retention programs. Small Business - will cover all aspects of operating a golf club pro-shop business in the modern golf industry, whether as a contracted Head Professional or as an employed Director of Golf. Management - will provide Members with education and training in the most relevant areas that will prepare PGA Members for the opportunity to successfully transition into the variety of management oriented roles within the golf industry. Chartered Status A PGA Member who has completed a relevant tertiary qualification at a Bachelor level or higher will be provided the opportunity to hold Chartered PGA Professional status. Chartered PGA Professional status will aim to further indicate to the wider golf industry specific and relevant qualifications that a PGA Member may hold that have not been achieved through the Trainee Program or ACE Program. Master PGA Professional Status Application for Master PGA Professional status will be open to Members who have met the minimum criteria for entry as a Master Professional and have completed successful submission and presentation to a panel of Master Professionals and industry experts. ACE Program Essentials Members are awarded ACE Credits based on the nominal duration of a training or education activity, with one full-day of activity allocated one ACE Credit A Member must hold a minimum of four ACE Credits from any Area of Specialty to hold Certified PGA Member status A Member must hold a minimum of four ACE Credits from a specific Area of Specialty to hold Advanced status in that area ACE Credits are issued and applied at the time they are earned and expire after a period of four years The Program provides numerous learning topics relevant for the modern PGA Member in a variety of formats The Program makes significant use of the PGA s own e-learning platform The Fairway PGA Career Education Progression Complete PGA Trainee Program Requirements Graduate from PGA Trainee Program as a Certified PGA Member Join PGA ACE Program to maintain knowledge and skills For more information on the ACE Program contact the PGA Academy and Member Services (03)

17 7 PGA 7.3 E-learning EDUCATION PROGRAMS The PGA has successfully utilised its own e-learning platform The Fairway, in the delivery of the PGA Trainee Program since The implementation of The Fairway has led to a number of significant advantages that have increased both Trainee satisfaction and program quality. In addition, significant components of the PGA ACE Program are delivered via The Fairway, providing a variety of benefits to all PGA Members. The PGA is dedicated to ensuring that its education programs keep-pace with an ever changing golf industry and a commitment to e-learning is viewed as a vital component of this objective. The key advantages of e-learning include: increased user engagement improved accessibility an increase in the variety of appropriate education activities reduced cost of engagement reduced program administration costs The PGA has played a lead role in the Australian golf industry by pioneering the use of e-learning in the delivery of its training and education programs. 7.4 PGA International Golf Institute (PGA IGI) The PGA IGI is a RTO delivering VET qualifications. The PGA IGI: commenced January 2005 and has become a leader in golf-specific education in Australia providing broad industry training in many aspects of golf administration and management is a wholly owned subsidiary of the PGA of Australia is a preferred golf education provider recognised by the PGA, therefore assisting students with a pathway into various golf industry roles was established to deliver industry-specific education from the management and business spheres presents a dynamic curriculum intended to mirror industry best-practice undertakes annual industry consultation to ensure currency of programs, industry relevancy and the best possible chance for graduate career success PGA IGI Alumni are working all over the world and their career successes are numerous. Various industry professionals work throughout not only Australia but also the Asia Pacific region, the Middle East and Europe. PGA IGI Programs are offered under either distance learning or e-learning options to allow flexible study modes: Diploma of Golf Management - A one year program that combines practical golf skills with foundation management skills associated with the golf industry. It articulates directly into a Bachelor of Business at Griffith University and has a pathway into the PGA Trainee Program. It has a broad cross section of age groups currently enrolled and provides multiple exit points and career options. Advanced Diploma of Management - Scheduled for delivery in 2014 the Advanced Diploma of Management will be suited to current industry professionals, supervisors and managers who are looking to enhance their current skill set. As an example of how there is value for students enrolled in this course, some content areas have been developed in consultation with the Golf Management Australia to provide some higher level strategic management case studies intended to provide learning outcomes from actual Australian golf businesses. For more information on e-learning contact the PGA Academy and Member Services (03) To learn more about the PGA IGI visit our website at where you can also access the PGA IGI Alumni, or call (07)

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19 8 AND EVENTS Tournaments The PGA owns, sanctions and/or manages a variety of iconic events and tournaments including the: Australian PGA Championship presented by Coca-Cola Emirates Australian Open Talisker Masters Perth International Other PGA Tour of Australasia tournaments Pro-ams (over 250 held across Australia each year) E-Z-GO PGA Legends Tour events Events The PGA Events Division is responsible for developing and delivering primarily participation based events and programs to PGA Members and golf clubs nationally. The key objective of these events is to: 1. drive business to PGA Members and golf clubs 2. increase participation in and the promotion of golf 3. strengthen the PGA brand within new and existing partnerships Some key events managed by the PGA Events Division include; The Holden Scramble pro-amateur teams event PUMP Golf Junior Shootouts 9 hole introductory events culminating in a national final. The PGA is currently working with Golf Australia on a joint program from 2014 onwards Coca-Cola Invitational Professional and Club Manager industry teams event, culminating in a national final Holden Young Lions Coaching Program a free, national coaching clinic series aimed at promoting golf and providing avenues for Holden Dealerships to entertain clients through golf For more information on all PGA tournaments, events and programs visit The benefits of hosting PGA Tournaments The PGA Tour of Australasia is one of the world s preeminent professional golf Tours. As a founding member of the International Federation of PGA Tours, the PGA Tour of Australasia is a globally recognised brand staging iconic events such as the Australian PGA Championship, Australian Open and Australian Masters. Each year the Tour continues to attract some of the world s best players whilst also providing Australian Professionals and elite amateurs with a platform and, importantly, a pathway to compete. At both a national and state level, all PGA Tour of Australasia tournaments carry Official World Golf Ranking Points and can deliver substantial promotional and commercial benefits to your Club. Pro-ams carry their own unique benefit by promoting an experience that many other sports cannot; providing an amateur player (with a golf handicap) the opportunity to play alongside a PGA Professional on the same arena. Pro-ams are held in every state within Australia with events generally bundled together to provide a schedule that assists by providing regional media and promotional leverage for you as a Club. Proving its success as a promotional vehicle for clubs, Pro-am golf has consistently grown over its forty-year history and today engages an estimated 40,000 amateurs. Whether hosting a PGA Tour of Australasia or a Pro-am event, the PGA works alongside clubs and stakeholders to ensure these events are profitable and successful for future viability. The PGA prides itself on strong communication and cooperation with the host Club to ensure the event delivers a mutual benefit. An event or tournament can provide your club with a number of benefits including: increased revenue generation media exposure on a local, state or national level Club brand awareness raise your club s profile within your community increased Club atmosphere Member engagement increased value for Club membership Pro-ams allow your members and sponsors a unique opportunity to play with a PGA Member increase Club membership enquiries increased social play due to public interest in the tournament or event or word of mouth by Professionals potential increase of trade days from sponsors and guests charitable contribution and fundraising tool for your club and/or charity For more information on hosting a PGA Tour of Australasia event or a Pro-am, contact the PGA of Australia on (03) PGA TOURNAMENTS 19

20 8 AND EVENTS 8.2 The Holden Scramble The Holden Scramble is Australia s most successful proamateur teams golf event. What is the event and why is it a success? It is a four person Ambrose event run at three levels Local, Regional and Championship Final. As it is a nationally run event there is consistency in the level of delivery, rules and marketing. It is the only event of its kind in Australia. It provides amateur golfers with the opportunity to play with a PGA Tournament Professional a unique point of difference. The event was modelled from the US version of the same event and has been running for 22 years. It has become synonymous with golf in Australia. It has the corporate support of GM Holden along with the Dealership network providing a tool for local Holden Dealerships to access the golf market and provide support within the community. How can your Golf Club benefit from running a Holden Scramble? Include a green fee on top of the national entry fee. Utilise the event as a marketing opportunity to attract new or repeat non-member players. Work with your PGA Member to deliver a unique day on the club s calendar. Potential sponsorship or corporate opportunities with your local Holden Dealership. For more information on how your club can be involved contact your local PGA Professional or alternatively contact PGA Events Division on (03) PGA TOURNAMENTS 20

21 8 AND EVENTS 8.3 Junior Events Junior golf development is an important foundation for the future customer base of the golf industry. Growing participation in golf relies on many factors: FACTORS Increasing the number of kids introduced to golf Leadership in coaching delivery Delivery of event, membership and competitions WHO S RESPONSIBLE? Development Officers; Community Coaches; Golf Clubs; PGA Members PGA Members Golf Clubs; Golf Australia; State Member Associations/Foundations As a result, all governing bodies in Australia have a responsibility in junior golf delivery and promotion. The PGA has teamed up with Golf Australia to develop one unified national junior golf program, utilising the existing brand MYGolf. This aims to: consolidate existing expertise across various industry bodies reduce confusion in the market provide a clear national marketing and communication strategy ensure appropriate and relevant resources are provided to PGA Members and Golf Clubs The PGA, in conjunction with Golf Australia and the Australian Sports Commission, is working to help PGA Members and Golf Clubs implement the MYGolf program in the following ways: Integration of junior learning principles and MYGolf into the PGA Traineeship Development of resources for Coaches, Club Management and Volunteers to work together Face-to-face training opportunities for PGA Members and Golf Clubs Review of Schools program to better align with the National Curriculum Creating a link from golf in schools to ongoing engagement at the golf club Why should golf clubs become involved in MYGolf? Embrace the national strategy. The more participants in MYGolf the better our collective marketing strength Help create increased awareness and participation in golf Increased participation today will lead to industry sustainability in the future Collaborative approach all governing bodies need to adopt the same strategy and program PGA TOURNAMENTS For further information on the Junior Coaching Program contact PGA Events Division (03)

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23 9CONTACT THE PGA NATIONAL OFFICE (Melbourne VIC) DIVISIONAL OFFICES Member Services NSW / ACT Division info@pga.org.au nsw@pga.org.au (03) (02) Career Services Southern Division (VIC, SA & TAS) careers@pga.org.au sd@pga.org.au (03) (03) Academy Queensland Division academy@pga.org.au qld@pga.org.au (03) (07) PGA IGI info@pgaigi.org.au (07) Events events@pga.org.au (03) WA / NT Division wa@pga.org.au (08) Tournament Division tour@pga.org.au (03)

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