Integrated talent management at Commerzbank: Tailored online solution for systematic succession planning

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1 Integrated talent management at Commerzbank: Tailored online solution for systematic succession planning Cut-e Networking Event, Hamburg, 22nd March, 2012 Group Human Resources Talent Management Succession Planning & Talents Frankfurt / March

2 Agenda 1. HR portfolio review Feedback 3. Executive Development Day (EDD) 4. Career Development Days (CDD) 5. Next Steps 1

3 The HR portfolio review is an annual process for all management levels and employees Board of Managing Directors Management level 1 Divisional Board Member/ Regional Board Member Management level 2 + Expatriates Divisional Head/ Main Branch Manager/Project Manager Executive Development Day Career Development Days Management level 3 Head of Department/ Regional Branch Manager Management level 4 Group Leader/ Branch Manager Employees for specialist and project careers Talent portfolio 2

4 The HR portfolio review is integrated in a bottom up process in order to acchieve a systematic succession planning across all levels 360 feedback Executive Development Day ML1 360 feedback Photo ML2/PM + Expatriates ML3/4 + Employees ML2/PM5 Expatriates Performance and potential assessment 360 feedback Career Development Days Talent portfolio Photo Succession planning for ML1 Nominating potential short, medium and longterm successors Succession planning for ML2/PM/Expatriates Nominating potential short, medium and longterm successors 3

5 The HR portfolio reviews are the basis for a targeted personnel development approach Basis for cross-divisional career paths Overview of all talents Overview of entire HR portfolio or view on certain business units Individual career planning within a business segment Benefits of HR portfolio review Consistent definition of talent Targeted personnel development Systematic succession planning Calibration/ consistent assessment criteria 4

6 Agenda 1. HR portfolio review Feedback 3. Executive Development Day (EDD) 4. Career Development Days (CDD) 5. Next Steps 5

7 360 Feedback has been successfully implemented as a n annual development tool in Feedback is taking place annualy with a positive feedback and a high participation rate line manager Implementation of a regular process in order to foster an open feedback and learning culture at Commerzbank peers manager peers Encouragement of an open dialogue about leadership behavior and leadership culture between managers and their line manager, on the basis of a common leadership understanding (with regard to: Commerzbank Model of Competencies) direct reports 6

8 Example 360 cascade for 2nd management level Top-down feedback (line manager) Feedback recipient Lateral feedback All All peers reporting to to the same line manager Additional bottom-up feedback specialists and project managers Bottom-up feedback direct reports (only managers) 7

9 The 360 Feedback portal was tailored for the Commerzbank process 8

10 Agenda 1. HR portfolio review Feedback 3. Executive Development Day (EDD) 4. Career Development Days (CDD) 5. Next Steps 9

11 During the EDD, the full Board of Managing Directors reviews the 1st ML and their potential successors Executive Development Day (EDD) attendees Full Board of Managing Directors + Moderation: Board Member in charge of Human Resources to be discussed Discussion of candidates 1st ML potential successors Each candidate is reviewed on the basis of an individual profile and the results of the 360 Feedback For each candidate, a potential successor is nominated for a short, medium and long-term succession 10

12 The EDD portal was tailored for the Commerzbank process 1. Page 1: To be filled in by HR and amended by the candidate 2. Page 2: To be filled by HR and Board Member Max Muster 11

13 Agenda 1. HR portfolio review Feedback 3. Executive Development Day (EDD) 4. Career Development Days (CDD) 5. Next Steps 12

14 During the CDD, the Board Member and their Executives review the respective candidates and their potential successors Career Development Day (CDD) attendees Board Member (respective business segment) + Executives (respective business segment) + Moderation: GM-HR Candidate review Each candidate is reviewed on the basis of an individual profile and the results of the 360 Feedback to be reviewed ML2/PM/Expatriates Potential successors For each candidate, a potential successor is nominated for short, medium and long-term succession 13

15 The CDD portal was tailored for the Commerzbank process CDD Profile I / CDD Profile II 14

16 Agenda 1. HR portfolio review Feedback 3. Executive Development Day (EDD) 4. Career Development Days (CDD) 5. Next Steps 15

17 The next step is the integration of all the three online portals 16

18 Contact Marco Jochum Group Human Resources Talent Management Head of Department Succession Planning & Talents phone: +49 (0)69 / Commerzbank AG Group Human Resources Talent Management Succession Planning & Talents Mainzer Landstraße Frankfurt / Main Germany postal address: Commerzbank AG Group Human Resources Talent Management Succession Planning & Talents Frankfurt am Main 17

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