Elizabeth Dalton. Summary. Specialties. Experience. Information Technologist at University of New Hampshire

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1 Elizabeth Dalton Information Technologist at University of New Hampshire Summary I use my instruction and assessment design, development, delivery, and analytical skills, combined with my experience and expertise with technology, to measure and improve educational tools, processes and results. Specialties Instruction Design, Instruction, Training, Distance Learning, Serious Games, Assessment Development, Psychometric Analysis, Educational Program Evaluation and Analysis, Perl, PHP, HTML, Javascript, Macromedia Flash, Metacard/Runtime Revolution, Technical Support, Unix, Windows, Macintosh, Program Management Experience Information Technologist III at University of New Hampshire February Present (3 years 6 months) Website redesign and migration to open-source Content Management System Data management Enterprise application support Academic Technology Support Proprietor, Game Designer and Developer at Zigraphix June Present (4 years 2 months) Game design and development, playtesting, production management, marketing and sales Founder, Board Member, Principal at Derry Chinese School September June 2007 (3 years 10 months) Founded non-profit community Chinese language school for 30+ families and 50+ students in Summer-Fall 2003 Served as Principal in Fall 2003, Preschool Teacher, Spring 2004, Substitute Elementary Adult/Teen Teacher, Fall 2006 Created, implemented, and analyzed student program evaluation surveys for school year Curriculum Specialist and Materials Developer/Evaluator Fall 2003 to Summer 2007 Website and list administrator Fall 2003 to Summer 2007 July August 2003 Author: Chinese Power Learning Games at Chinasprout Page 1

2 July March 2007 (9 months) Based on my experiences working with Chinese students and my background in linguistics and in learning theory, I created "Chinese Power Learning Games," a book for teachers to add language learning games to any curriculum, using field tested "game templates" at five different levels of learning. The book was published by Chinasprout in For more information, please see The book was also the topic of a presentation at the 2006 ACTFL Annual Convention and World Languages Expo in Nashville, TN. Information Technologist II at University of New Hampshire December February 2007 (1 year 3 months) Collect and document reporting requirements from academic users Work with database programmers to specify database structures and procedures to support user needs Develop end-user reports of academic data from the BANNER Student databases Document reporting systems developed Deliver training to end-users of reporting systems Adjunct Instructor, Statistics at Southern New Hampshire University September March 2006 (7 months) Design, develop, and deliver syllabus and student study materials Conduct online discussions weekly Design, develop, administer, and evaluate assessments of student learning Respond to student questions Administer student on-line statistics project Instructional Designer at Southern New Hampshire University November November 2005 (1 year 1 month) Guide, train, and support online faculty in the design, production, delivery and assessment of quality online instruction for the SNHU Online program Identify and develop training materials and opportunities for faculty to support their teaching efforts online Provide coaching (informally and in formal reviews) in the best-practice approaches for course design, curriculum development, instructional design and teaching strategies for the online environment throughout each term Support the manager of faculty development and instructional support in maintaining and updating the SNHU Online Faculty Handbook and other related support materials Suggest and/or implement constant process improvement in the design, format, and method of online instructional delivery In collaboration with technical support, provide ongoing and proactive Blackboard and technology help to instructors As needed, participate in the SNHU Institute for Online Education by providing research support, design, and delivery of professional development opportunities for SNHU instructors and Page 2

3 educators in related fields Review course evaluations/student feedback, and inform instructors when issues of general concern arise Working closely with the Manager of Faculty Develoment and Instructional Support and the Director of SNHU Online, develop relationships with SNHU academic departments, continuing education centers, and program professors, chairs, deans, and directors Perform continuous needs assessment activities to ensure the requirements of evolving online academic quality goals are met Travel occasionally in support of marketing efforts Work closely with other members of the SNHU Online and Continuing Education teams to coordinate and streamline services to faculty Global Assessment Program Manager at Sun Microsystems August October 2004 (1 year 3 months) Determine and document assessment development procedures and policies Provide training and support in assessment development to 100+ in-house and contract content developers Act as liason and support to other departments and projects in the area of assessment development Determine requirements and select tools for assessment development and delivery in compliance with SCORM, AICC, and other industry and corporate standards Senior Instruction Technologist at Sun Microsystems July August 2003 (3 years 2 months) Researched and implemented technology-based training options Developed training design documents and training materials, with a focus on self-paced technology-based methods, assessments, and guidance. Led a cross-functional team in reviewing and selecting technology-based training strategies Participated in teams related to instruction design, technology-based instruction, and technologies which affect instruction. Designed and implemented a multi-tier evaluation program of web-based learning products Training Program Manager at Sun Microsystems May June 2000 (4 years 2 months) Selected for Sun STARS service award in Spring 2000 Global manager of service tools training: Led a team of 4 in the development of Lecture/Lab and Web-Based training for global audience. Worked closely with global service representatives to meet country-specific training and tool needs. Reviewed, selected, and worked with vendor and contractors to customize web-based training design and authoring systems, including Docent and WebCT Presented regularly at Worldwide Sun Technical Symposium to audiences of up to 200 Page 3

4 participants. Led and served on a variety of cross-functional teams related to service training. Administered training facility of 20 Unix workstations and back-end server. Technical Support Engineer/Proactive Team Lead at Sun Microsystems December May 1996 (2 years 6 months) Provided support and ad-hoc instruction for users in the area of XWindows and on a variety of Sun-specific applications. Maintained high volume of call intake and closure. Established and led the Proactive Team (a rotating team of 5-10 support engineers which produced technical articles for customer technical support). Contributed to a variety of process improvement initiatives to streamline support efficiency and reduce cost. Developed and conducted internal training on processes and Sun-specific technology support. Reviewed and beta tested Product Licensing Course for SunSoft. Computer Education Specialist at Seacoast Computer, Inc September December 1993 (1 year 4 months) Developed and delivered 1-2 day classes on a wide variety of MS-DOS, Windows and Macintosh applications to up to 20 students at a time. Designed and produced a course catalog and monthly schedules, and scheduled students for future classes, up to three months ahead. Provided post-instruction technical support. Assembled and maintained lab equipment for classroom, including PC hardware assembly, software installation, and network configuration and administration. Performed on-site support (NetWare) and some sales support. Computer Clinic Consultant at University of New Hampshire July August 1992 (3 years 2 months) Organized and operated an annual full-time walk-in computer clinic, teaching word-processor use to participants in the New Hampshire Summer Writing Program (an international summer institute held by the University of New Hampshire). Instructed up to 25 students at once in the use of MacWrite, Microsoft Word, and WordPerfect, as well as a variety of page-layout and art-editing programs. Computer Operator I at University of New Hampshire Computer Services May November 1987 (1 year 7 months) Managed print queues, monitored batch production, performed nightly backups on both VAX and DEC-10 mainframes. Operated Xerox 9000 (high-speed laser printer) and line-impact printers. Assisted users during late shifts in general computer use. Promoted to Tape Librarian in July 1987; catalogued and maintained tape library, prepared tapes for microfiche conversion and archiving, instructed users in tape use. Page 4

5 Education University of New Hampshire Ph.D., Curriculum and Instruction, Boston College Advanced Graduate Studies, Educational Research, Measurement and Evaluation, Boston University Ed.M., Educational Media and Technology, University of New Hampshire B.A., Linguistics, Activities and Societies: Japanese Club, Simulation Games Club, Physics Club Honors and Awards NASAGA Game Design Certificate Program October, 2007 Interests education, simulations, game design, information technology Page 5

6 Elizabeth Dalton Information Technologist at University of New Hampshire Contact Elizabeth on LinkedIn Page 6