Primary Care. Administered by Metropolitan Health Plan: DHS-6594D-ENG 10-15

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1 DHS-6594D-ENG OCTOBER 2015 through Primary Care MARCH 2016 Network Listing Medical Assistance and MinnesotaCare Now serving families, children and single adults in Hennepin County Administered by Metropolitan Health Plan: This organization may not cover all your health care costs. Read your contract (Evidence of Coverage) carefully to find out what is covered.í

2 This information is available in other forms to people with disabilities by calling (voice/toll-free) (TDD) or 711 Minnesota Relay direct access numbers at (TTY, Voice, ASCII, Hearing Carryover), or (speech-to-speech relay service) American Indians can continue or begin to use tribal or Indian Health Services (IHS) clinics. We will not require prior approval or impose any conditions for you to get services at these clinics. For enrollees age 65 years and older this includes Elderly Waiver (EW) services accessed through the tribe. If a doctor or other provider in a tribal or IHS clinic refers you to a provider in our network, we will not require you to see your primary care provider prior to the referral. Hennepin Health will accept all eligible people who choose or are assigned to the Plan. We will not discriminate in regard to physical or mental condition, health status, need for or receipt of health services, claims experience, medical history, genetic information, disability, marital status, age, sex, sexual orientation, national origin, race, color, religion or political beliefs. Hennepin Health will not use any policy or practice that has the effect of such discrimination. Enrolling in this plan does not guarantee you can see a particular provider on this list. If you want to make sure, you should call that provider to ask whether he or she is still part of this health plan. You should also ask if he or she is accepting new patients. This health plan may not cover all your health care costs. Read your contract, or Evidence of Coverage carefully to find out what is covered. Metropolitan Health Plan is the administrator of Hennepin Health: Metropolitan Health Plan Minneapolis Grain Exchange Building 400 South Fourth Street, Suite 201 Minneapolis, MN Member Services Hennepin Health Fraud Hotline 8 a.m. 4:30 p.m., Monday Friday (TTY) Office Hours 8 a.m. 4:30 p.m., Monday Friday

3 T A B L E O F C O N T E N T S Program Description I Introduction II A Hennepin Health Success Story II Important Information III Clinics Mental & Chemical Health Services Hospitals Urgent Care Walk-In Clinics Eye Care Providers Hennepin Health October 2015 H E N N E P I N H E A L T H I

4 I N T R O D U C T I O N Program Description Hennepin Health is a managed care program that provides health care for non-disabled individuals between the ages of 0 and 64 who are eligible for Medical Assistance or MinnesotaCare. Prepaid Medical Assistance Program (PMAP): PMAP is a managed care program that covers health care for the following people who have Medical Assistance: Children under the age of 21 Parents and caretakers of a dependent child Pregnant women Certain low-income adults without a dependent child MinnesotaCare: MinnesotaCare is a managed care program that covers health care for people who do not have access to affordable health care coverage. Some members may be required to pay a premium to the State. The Hennepin Health Difference What makes us different from other plans is that we recognize every part of your life affects your health. By offering an integrated approach to health care that blends medical, behavioral health and social services, members can get all of the services they need. In addition to receiving quality medical care, you will have access to a variety of resources within Hennepin County ranging from food and housing assistance to financial and work support. A Health Care Coordinator - Working Hard for You Hennepin Health clinics have care coordinators who will work with you to develop a care plan based on your health care and social services needs. In addition to connecting you with health and community services that can improve your overall well-being; your care coordinator works with a team of people who support your goals. This team can include your medical providers, family, friends anyone you choose. II N E T W O R K L I S T I N G

5 Important Information I N T R O D U C T I O N Clinics The clinic information printed in this listing was correct as of 7/1/2015. You need to choose a primary care clinic (PCC) when you enroll. Your PCC can provide most of the health care services you need and will help coordinate your care. Please confirm with Member Services that your clinic is still a provider with our health plan before signing up. Choose a clinic from the list on pages 2-7 to be your PCC. Write the clinic s name and code in the space provided on the enrollment form. You will still be able to see any provider within the Hennepin Health network for covered services. Cost Sharing You may be required to pay an amount toward some health care services. This is called cost sharing. You are responsible to pay your cost sharing amount to your provider. Members will receive an Evidence of Coverage (EOC) with more information about cost sharing. Member Identification (ID) Cards and Member Packet Members will get a health plan Member Identification (ID) card. This card must be shown whenever you get health care services, including getting a prescription filled. We will mail you a member packet and ID card. Service Accessibility If you need special access to get services from a provider, you can get information by calling Member Services at This could include, but is not limited to, access for services such as availability of flexible hours, wheelchair access or parking lot access. Service Authorization Our approval is needed for some services to be covered. The approval must be obtained before you get certain services or before we pay for them. You do not need a referral or service authorization to see a specialist within the Hennepin Health network or a contracted Hennepin Health provider. The Hennepin Health provider network has a variety of specialists available. If your health care provider refers you outside of the Hennepin Health network, authorization is required. The out-of-network specialist must be enrolled as a Minnesota Health Care Program (MHCP) provider, accept MHCP rates from Hennepin Health and be willing to see Hennepin Health members. Members will receive an EOC with more information about which services require authorization. Services Care Coordination Hennepin Health will have care coordinators available to work with members who need assistance with accessing medical, behavioral health or social services. You can get more information on care coordination services by calling Member Services at (TTY: ). H E N N E P I N H E A L T H III

6 I N T R O D U C T I O N Chemical Dependency Chemical Dependency services provide care and treatment for chemical substance abuse, such as abuse of alcohol, narcotics or other drugs. Hennepin Health provides chemical health services through a large network of providers. A list of these providers is available by calling Member Services. If you prefer, you can use any other licensed chemical dependency provider in Minnesota who is enrolled as a MHCP provider, will accept MHCP rates and is willing to see Hennepin Health members. The Hennepin Health care team can help you choose a provider based on the type of services you need and location most convenient to you. Call Member Services at (TTY: ). Chiropractic Care You may see any chiropractor who is enrolled as a MHCP provider, will accept MHCP rates from Hennepin Health and is willing to see Hennepin Health members. You can get information on chiropractic services by calling Member Services at (TTY: ). Dental A list of dental providers is provided in your directory. If you have questions about dental benefits or your dental claims, please call Delta Dental of Minnesota (Delta Dental) at or Delta Dental can also assist you with finding a dental provider, setting up your appointment, and arranging transportation or interpreter services if needed. Durable Medical Equipment (DME) Durable medical equipment is any medical equipment used in the home to aid in a better quality of living and provide therapeutic benefits to a patient with certain medical conditions or illnesses. Examples are nebulizers, wheelchairs, crutches and many others. You can get information on Durable Medical Equipment by calling Member Services at (TTY: ). Eye Care Hennepin Health provides eye care services, including eye exams and glasses. A list of eye care providers is included in the Provider Directory. You can get information on eye care services by calling Member Services at (TTY: ). Home Care Home care services include skilled nursing, rehabilitation therapies (for example speech, physical, respiratory, and occupational), home health aide, medical equipment and supplies, Personal Care Assistant (PCA) and Home Care Nursing (HCN) services. You can get information on how to access home care services by calling Member Services at (TTY: ). Hospitals Your PCC will use one of the hospitals listed on page 13. Hennepin Health works with HCMC and North Memorial to coordinate care. You can get more information on hospital services by calling Member Services at (TTY: ). IV N E T W O R K L I S T I N G

7 I N T R O D U C T I O N Interpreter Services Spoken language and sign language interpreter services are available to help you get services. Oral interpretation can be given to you in your language. You may be able to get written information in your language. MHP, HCMC and NorthPoint all offer interpreter services in person and over the telephone. These services can be accessed by calling Member Services at (TTY: ). Mental Health Mental health services provide care and treatment for problems that affect your thoughts, mood and behavior, like depression, anxiety or other mental health issues that interfere with your daily functioning. Mental health services are provided by Hennepin Health. To find out if a certain provider is available, call Member Services and ask for the list of providers. If you prefer, you can use any other licensed mental health provider in Minnesota who is enrolled as a MHCP provider, will accept MHCP rates and is willing to see Hennepin Health members. The Hennepin Health care team will help you choose a provider based on the type of services you need and location most convenient to you. Call Member Services at (TTY: ). Open Access Services You may choose to receive care from any physician, clinic, hospital, pharmacy or family-planning agency to get some services even if it is not in our network. The services are: family planning, diagnosis of infertility, testing and treatment of sexually transmitted diseases, and testing for AIDS or HIVrelated conditions. You can get more information on open access services by calling Member Services at (TTY: ). Pharmacy Members must use our network of pharmacies for drugs covered by our health plan. A list of pharmacies is included in the Provider Directory. Remember to have the following available when you call to refill your prescription: Hennepin Health Member Identification (ID) Card MHCP card Cards for any other health coverage you have such as Medicare Part D or private insurance It is important to remember to show both your Member Identification (ID) card and your MHCP card when picking up your prescriptions. You can get more information on pharmacy services by calling Member Services at (TTY: ). Specialty Care Specialty Care describes services you can get from doctors or surgeons whose training focuses primarily in one specific field of medicine, such as neurology, cardiology, or oncology, among others. Hennepin Health offers a large specialty network. You can get information on how to access specialty care by calling Member Services at (TTY: ). Transition of Care When you join Hennepin Health, we will help you continue to get necessary health care services that were authorized before you enrolled with us. Some examples of these services are: orthodontia, mental health, chemical dependency, at-risk pregnancy or prescriptions. If you are currently receiving care from a provider who is not in our provider network, we will help you transition to a participating provider. H E N N E P I N H E A L T H V

8 I N T R O D U C T I O N Transportation MHP will authorize transportation services for eligible members who need assistance getting to and from their covered appointments based on their medical needs. MHP reserves the right to determine the best and most cost effective way to transport the member. Transportation will be provided at MHP s discretion via bus, common carrier (taxi) or special transportation services (STS). If the primary care clinic is further than 30 miles from the member s residence, MHP is not required to provide transportation to the member s primary clinic. Exceptions to this can be considered in certain circumstances. If you need a ride and a closer clinic within the MHP network is not available, please call Member Services at (TTY: ). Hennepin Health transportation services can help you get a free ride to your health care appointments. Members will receive an EOC with more information about transportation. Other Things That You Should Know Hennepin Health lets you use providers from many cultures, which means you can work with people who understand your background. Your care coordinator and care team will assist you with making the best health care connections. Urgent/After Hours/Emergency Care Your care coordinator and care team make sure you get the care you need any time, day or night. When you need medical care during regular business hours, it is best to call your primary care clinic. When you need care after hours, or when you have injuries or illnesses that are not life-threatening, you have options: Call HealthConnection, MHP s 24/7 nurse line, at ; or Go to any of the urgent care clinics listed on page 14. In an emergency that needs treatment right away, call 911 or go to the nearest emergency room. VI N E T W O R K L I S T I N G

9 I N T R O D U C T I O N Hennepin Health has a bilingual Member Services staff. For Hennepin Health s recorded translated plan information, please call: H E N N E P I N H E A L T H 1

10 C L I N I C S You can get updated information about listed providers and information on specialists that are not listed in this booklet by calling Member Services at (TTY: ). Anoka County Blaine North Memorial Clinic, Silver Lake (Blaine) Clinic Code: th Ave NE, Suite 110 Blaine, MN This facility meets our minimum accessibility standards. Hospital Affiliation: North Memorial Medical Center, Maple Grove Hospital Hennepin County Brooklyn Center Brooklyn Center Clinic, Hennepin Clinic Code: Shingle Creek Pkwy Suite 400 Brooklyn Center, MN North Memorial Clinic - Brooklyn Center Physicians Clinic Code: Xerxes Ave N, Suite D Brooklyn Center, MN Hospital Affiliation: North Memorial Medical Center, Maple Grove Hospital Brooklyn Park Brooklyn Park Clinic, Hennepin Clinic Code: Zane Ave N Brooklyn Park, MN Hospital Affiliation: North Memorial Medical Center, Maple Grove Hospital North Memorial Clinic, Brooklyn Park Family Physicians Clinic Code: Edinbrook Pkwy Suite 100 Brooklyn Park, MN Hospital Affiliation: North Memorial Medical Center, Maple Grove Hospital Golden Valley HCMC Golden Valley Clinic Clinic Code: 5005 Spring Gate Shopping Center 5653 Duluth St Golden Valley, MN North Memorial Clinic, Golden Valley Family Physicians Clinic Code: Golden Valley Rd Golden Valley, MN The Primary Care Clinics listed in this section will be able to coordinate your care with many Hennepin County social services. The clinics listed above will make sure you get the other services that are important to you like mental health, chemical dependency, work support, housing assistance and financial support services, among others. 2 N E T W O R K L I S T I N G

11 C L I N I C S Minneapolis HCMC BeWell Clinic Hospital Affiliation: North Memorial Medical Center, Maple Grove Hospital Maple Grove North Memorial Clinic, Arbor Lakes Clinic Code: Elm Creek Blvd, Suite 130 Maple Grove, MN Hospital Affiliation: North Memorial Medical Center, Maple Grove Hospital North Memorial Clinic, Maple Grove Clinic Code: Hospital Dr, Suite 102B Maple Grove, MN Hospital Affiliation: North Memorial Medical Center, Maple Grove Hospital Axis Medical Center Clinic Code: Nicollet Ave S, Suite 105 Minneapolis, MN Community University Health Care Center-CUHCC Clinic Code: Bloomington Ave S Minneapolis, MN Practice, Geriatrics and Internal Medicine Green Central Community Clinic Clinic Code: E 35th St Minneapolis, MN Clinic Code: S 6th St, Suite A-119 Minneapolis, MN HCMC Coordinated Care Clinic Clinic Code: 0072 HCMC Campus 701 Park Ave Minneapolis, MN Professional Referral Only HCMC East Lake Clinic Clinic Code: E Lake St Minneapolis, MN HCMC Golden Valley Clinic Clinic Code: Duluth St Minneapolis, MN The Primary Care Clinics listed in this section will be able to coordinate your care with many Hennepin County social services. The clinics listed above will make sure you get the other services that are important to you like mental health, chemical dependency, work support, housing assistance and financial support services, among others. H E N N E P I N H E A L T H 3

12 C L I N I C S HCMC Internal Medicine Clinic at Parkside Clinic Code: 4270 Parkside Professional Center 825 S 8th St, Suite 206 Minneapolis, MN Multispecialty Clinic: Geriatrics and Internal Medicine HCMC International Health Clinic Clinic Code: 1092 HCMC Campus 701 Park Ave Minneapolis, MN Russian Primary Care - Monday 1pm-4pm Somali Primary Care: Monday 1pm-3:30pm Tuesday 1pm-4pm Spanish Primary Care: Monday & Friday 8am-4:30pm HCMC Medicine Clinic Clinic Code: 1093 HCMC Campus 701 Park Ave 5th Floor Purple Minneapolis, MN Russian, Somali, and Spanish Primary Care offered at 3 North location. Practice, Geriatrics and Internal Medicine HCMC Obstetrics/ Gynecology Clinic Clinic Code: 1094 HCMC Campus 701 Park Ave, P5 Minneapolis, MN HCMC Pediatric Clinic Clinic Code: 1095 HCMC Campus 701 Park Ave, P7 Minneapolis, MN HCMC Whittier Clinic Clinic Code: Nicollet Ave Minneapolis, MN Indian Health Board of Minneapolis, Inc. Clinic Code: E 24th St Minneapolis, MN This facility meets our minimum accessibility standards. Native American Community Clinic Clinic Code: E Franklin Ave Minneapolis, MN The Primary Care Clinics listed in this section will be able to coordinate your care with many Hennepin County social services. The clinics listed above will make sure you get the other services that are important to you like mental health, chemical dependency, work support, housing assistance and financial support services, among others. 4 N E T W O R K L I S T I N G

13 C L I N I C S Neighborhood Healthsource, Central Clinic Code: Central Ave NE Minneapolis, MN This facility meets our minimum accessibility standards. Neighborhood Healthsource, Fremont Clinic Code: Fremont Ave N Minneapolis, MN Practice and Geriatrics HCMC certified nurse midwives practice here. Neighborhood Healthsource, Sheridan Clinic Code: th Ave NE Minneapolis, MN HCMC certified nurse midwives practice here. North Memorial Clinic, Camden Clinic Code: Webber Pkwy, Suite 130 Minneapolis, MN This facility meets our minimum accessibility standards. Hospital Affiliation: North Memorial Medical Center North Memorial Clinic - Northeast Family Physicians Clinic Code: Central Ave SE Minneapolis, MN Hospital Affiliation: North Memorial Medical Center, Maple Grove Hospital NorthPoint Health & Wellness Center Clinic Code: Penn Ave N Minneapolis, MN This facility meets our minimum accessibility standards. Peoples Center Health Services Clinic Code: th Ave S Minneapolis, MN This facility meets our minimum accessibility standards. Senior Care Clinic at Augustana, Hennepin County Medical Center Clinic Code: th Ave S Minneapolis, MN Multispecialty Clinic: Geriatrics and Internal Medicine Southside Community Health Services Inc, Southside Medical Clinic Clinic Code: E 35th St Minneapolis, MN The Primary Care Clinics listed in this section will be able to coordinate your care with many Hennepin County social services. The clinics listed above will make sure you get the other services that are important to you like mental health, chemical dependency, work support, housing assistance and financial support services, among others. H E N N E P I N H E A L T H 5

14 C L I N I C S Minnetonka North Memorial Clinic, Minnetonka Medical Center Clinic Code: Highway 7, Suite 100 Minnetonka, MN Hospital Affiliation: North Memorial Medical Center, Maple Grove Hospital North Memorial Clinic, Ridgedale Clinic Code: Plymouth Rd, Suite 100 Minnetonka, MN Hospital Affiliation: North Memorial Medical Center, Maple Grove Hospital Plymouth North Memorial Clinic, Plymouth City Center Clinic Code: th Ave N Plymouth, MN Hospital Affiliation: Maple Grove Hospital North Memorial Clinic, Rockford Road Clinic Code: Rockford Rd Plymouth, MN Hospital Affiliation: Maple Grove Hospital Richfield Richfield Clinic, Hennepin Clinic Code: W 66th St Richfield, MN Southside Richfield Clinic Clinic Code: E 78th St Richfield, MN St. Anthony North Memorial Clinic, Silver Lake (St. Anthony) Clinic Code: th Ave NE St. Anthony, MN Hospital Affiliation: North Memorial Medical Center, Maple Grove Hospital St. Anthony Village Clinic, Hennepin County Medical Center Clinic Code: Highway 88 St. Anthony, MN Ramsey County St. Paul Indian Health Board Clinic, St. Paul Clinic Code: York Ave St. Paul, MN This facility meets our minimum accessibility standards. The Primary Care Clinics listed in this section will be able to coordinate your care with many Hennepin County social services. The clinics listed above will make sure you get the other services that are important to you like mental health, chemical dependency, work support, housing assistance and financial support services, among others. 6 N E T W O R K L I S T I N G

15 C L I N I C S Sherburne County Elk River North Memorial Clinic, Elk River Physicians Clinic Code: Freeport Ave NW Suite 100A Elk River, MN Hospital Affiliation: North Memorial Medical Center, Maple Grove Hospital Washington County Stillwater Southside Community Health Services Inc, St. Croix Family Medical Clinic Clinic Code: Memorial Ave N, Suite B Stillwater, MN The Primary Care Clinics listed in this section will be able to coordinate your care with many Hennepin County social services. The clinics listed above will make sure you get the other services that are important to you like mental health, chemical dependency, work support, housing assistance and financial support services, among others. H E N N E P I N H E A L T H 7

16 M E N T A L & C H E M I C A L H E A L T H S E R V I C E S You can get updated information about listed providers and information on specialists that are not listed in this booklet by calling Member Services at (TTY: ). Anoka County Blaine North Memorial Clinic, Silver Lake (Blaine) th Ave NE, Suite 110 Blaine, MN Coon Rapids Family Life Mental Health Center 1930 Coon Rapids Blvd Coon Rapids, MN Lutheran Social Service of MN, Coon Rapids Hanson Blvd NW Coon Rapids, MN North Suburban Counseling Center 425 Coon Rapids Blvd, Suite 200 Coon Rapids, MN Rise Inc. Family Life Center 1930 Coon Rapids Blvd Coon Rapids, MN Spring Lake Park Rise Inc. Spring Lake Park 8406 Sunset Rd Spring Lake Park, MN Dakota County Apple Valley Associated Clinic of Psychology, Apple Valley th St W Apple Valley, MN Nystrom and Associates, Apple Valley Hampton Bank Building, Merchants Bank Building 7300 W 147th St, Suite 204 Apple Valley, MN Burnsville Options Family and Behavior Services 151 W Burnsville Pkwy, Suite 100 Burnsville, MN Mendota Heights People Inc., Centre Pointe Mental Health Clinic 2060 Centre Pointe Blvd, Suite 3 Mendota Heights, MN South Saint Paul Guild Inc., South St. Paul 318 2nd St N South Saint Paul, MN West Saint Paul Guild Inc., West St. Paul 1740 Livingston Ave West St. Paul, MN Hennepin County Bloomington Carlson Drake House 5414 W Old Shakopee Circle Bloomington, MN Brooklyn Center Arubah Emotional Health Services 3300 County Rd 10, Suite 204B Brooklyn Center, MN Chemical dependency services are open access for Hennepin Health members. In addition to the providers above, members may go to any licensed chemical dependency provider in the Hennepin Health network that is enrolled as a Minnesota Health Care Program provider. 8 N E T W O R K L I S T I N G

17 M E N T A L & C H E M I C A L H E A L T H S E R V I C E S Associated Clinic of Psychology, Edina Vail Place, Hopkins Brooklyn Center 15 9th Ave S 6200 Shingle Creek Parkway Juliette Petersen, MD Hopkins, MN Brooklyn Center, MN Drew Ave S Edina, MN Maple Grove Supportive Living Services Inc Brooklyn Blvd, Suite 200 Brooklyn Center, MN Vail Place, Brooklyn Center 1412 W 36th St Brooklyn Center, MN Brooklyn Park People Inc., Early Childhood Day Treatment 7600 Boone Ave N, Suite 2 Brooklyn Park, MN Eden Prairie Lutheran Social Service of MN, Eden Prairie Technology Dr Eden Prairie, MN Nystrom and Associates, Eden Prairie Prairie Lakes Dr, Suite 350 Eden Prairie, MN Mental Health Systems, Edina 6600 France Ave S, Suite 230 Edina, MN William Clapp, MD 6525 Drew Ave S Edina, MN William Davis, DO 6525 France Ave S Edina, MN Varma Sujit, MD 6525 France Ave S Edina, MN Golden Valley Oasis Program 6739 Golden Valley Rd Golden Valley, MN Hopkins Mental Health Systems th Ave N, Suite A Maple Grove, MN Minneapolis Associated Clinic of Psychology, Minneapolis 3100 W Lake St, Suite 210 Minneapolis, MN Bristol Place ARMHS 412 Ridgewood Ave Minneapolis, MN Community University Health Care Center, CUHCC 2001 Bloomington Ave S Minneapolis, MN Fraser Child & Family Center 3333 University Ave SE Minneapolis, MN Reach for Resources Inc. Guild Inc, Minneapolis 1001 Hwy 7, Room Lyndale Ave S Hopkins, MN Minneapolis, MN Chemical dependency services are open access for Hennepin Health members. In addition to the providers above, members may go to any licensed chemical dependency provider in the Hennepin Health network that is enrolled as a Minnesota Health Care Program provider. H E N N E P I N H E A L T H 9

18 M E N T A L & C H E M I C A L H E A L T H S E R V I C E S Health Empowerment Resource Center 2512 West Broadway Ave Minneapolis, MN Hennepin County Mental Health, Chicago Ave 1800 Chicago Ave Minneapolis, MN Hennepin County Mental Health Center, Nicollet 1801 Nicollet Ave S Minneapolis, MN Lowry Hill Psycotherapy and Assessment Center 1910 Hennepin Ave S Minneapolis, MN Lutheran Social Service of MN, Minneapolis 2400 Park Ave Minneapolis, MN Mental Health Counseling Services, Minneapolis 615 1st Ave NE, Suite 310 Minneapolis, MN NorthPoint Health & Wellness Center 1313 Penn Ave N Minneapolis, MN People Inc., Anchor House 1319 Girard Ave N, Unit 102 Minneapolis, MN People Inc., Assertive Community Treatment Homeless 1309 Girard Ave N Minneapolis, MN People Inc., Deaf Mental Health Services 726 2nd St NE Minneapolis, MN People Inc, Stark Mental Health Clinic 2120 Park Ave Minneapolis, MN Peoples Center Health Services th Ave S Minneapolis, MN ReEntry House Inc, Community Treatment Team(ACT) 5812 Lyndale Ave S Minneapolis, MN ReEntry House Inc, IRTS 5812 Lyndale Ave S Minneapolis, MN Rise, Central 2003 Central Ave NE Minneapolis, MN River Lake Clinic 4323 E Lake St Minneapolis, MN Southside Medical Clinic 324 E 35th St Minneapolis, MN Spectrum Community Mental Health 1825 Chicago Ave S Minneapolis, MN The Family Partnership, Four Directions Family Center th Ave S Minneapolis, MN The Family Partnership, Minneapolis (East Lake) 4123 E Lake St Minneapolis, MN Chemical dependency services are open access for Hennepin Health members. In addition to the providers above, members may go to any licensed chemical dependency provider in the Hennepin Health network that is enrolled as a Minnesota Health Care Program provider. 10 N E T W O R K L I S T I N G

19 M E N T A L & C H E M I C A L H E A L T H S E R V I C E S The Family Partnership, Wellbeing Psychotherapy Northern Integrated Health Minneapolis Downtown st Ave S, Suite Excelsior Blvd, Suite S 8th St Minneapolis, MN St. Louis Park, MN Minneapolis, MN Richfield Spring Lake Park The Family Partnership - North Minneapolis 1501 Xerxes Ave N Minneapolis, MN New Perspectives Behavioral Systems 6427 Penn Ave S Richfield, MN Minnesota Alternatives 7766 Hwy 65 NE Spring Lake Park, MN Touchstone Mental Health 1925 Nicollet Ave, Suite 400 Minneapolis, MN Touchstone Mental Health - Residential Treatment 2516 E 24th St Minneapolis, MN Transitions Counseling Services 1500 Golden Valley Rd Minneapolis, MN Tubman Family Alliance & Chrysalis A Center for Women 4432 Chicago Ave S Minneapolis, MN Vail Place, Minneapolis 1412 W 36 St Minneapolis, MN Richfield Clinic, Hennepin 44 W 66th St Richfield, MN The Family Partnership - Bloomington 1550 East 78th St, Suite 102 Richfield, MN St. Louis Park Choices Psycotherapy 715 Florida Ave S, Suite 307 St. Louis Park, MN Lutheran Social Service of MN, St. Louis Park 9001 Cedar Lake Rd St. Louis Park, MN Ramsey County New Brighton Nystrom and Associates, New Brighton New Brighton Professional Building 1900 Silver Lake Rd, Suite 110 New Brighton, MN St. Paul Arubah Emotional Health Services 1566 Thomas Ave St. Paul, MN Associated Clinic of Psychology, St. Paul 450 N Syndicate Ave St. Paul, MN Chemical dependency services are open access for Hennepin Health members. In addition to the providers above, members may go to any licensed chemical dependency provider in the Hennepin Health network that is enrolled as a Minnesota Health Care Program provider. H E N N E P I N H E A L T H 11

20 M E N T A L H E A L T H S E R V I C E S Guild Inc, St. Paul 130 S Wabash St, Suite 100 St. Paul, MN Hamm Psychiatric Clinic 408 St. Peter St, Suite 429 St. Paul, MN Health Empowerment Resource Center 1549 University Ave W St. Paul, MN Lutheran Social Service of MN, St. Paul 700 S Snelling Ave Gloria Dei Lutheran St. Paul, MN Mental Health Resources, Inc. East, St. Paul (ACT) 762 Transfer Rd, Suite 21 St. Paul, MN Mental Health Resources, Inc. East, St. Paul (ARMHS) 762 Transfer Rd, Suite 21 St. Paul, MN Metro Psychology Support Services 2550 University Ave W Suite 163-S St. Paul, MN Options Family and Behavior Services 1600 W University Ave, Suite 3 St. Paul, MN People Inc., Maghakian Place 1100 Hancock St St. Paul, MN ResCare Minnesota 1865 Old Hudson Rd St. Paul, MN Scott County Prior Lake Lutheran Social Service of MN, Prior Lake 3611 Berens Rd NW Prior Lake, MN Washington County Stillwater St. Croix Family Medical Clinic 5640 Memorial Ave N, Suite B Stillwater, MN Woodbury Nystrom and Associates, Woodbury 1811 Weir Dr, Suite 270 Woodbury, MN Wright County Maple Lake Lutheran Social Service of MN, Maple Grove 7401 County Rd 101 Maple Lake, MN Otsego Nystrom and Associates, Otsego th Street NE, Suite 200 Otsego, MN Chemical dependency services are open access for Hennepin Health members. In addition to the providers above, members may go to any licensed chemical dependency provider in the Hennepin Health network that is enrolled as a Minnesota Health Care Program provider. 12 N E T W O R K L I S T I N G

21 H O S P I T A L S You can get updated information about listed providers and information on specialists that are not listed in this booklet by calling Member Services at (TTY: ). Healtheast Bethesda Hospital 559 Capital Blvd St. Paul, MN Hennepin County Medical Center HCMC Campus 701 Park Ave Minneapolis, MN Maple Grove Hospital 9875 Hospital Dr Maple Grove, MN North Memorial Medical Center 3300 Oakdale Ave N Robbinsdale, MN To find out which hospital(s) your primary care clinic uses, call MHP Member Services at (TTY: ). H E N N E P I N H E A L T H 13

22 U R G E N T C A R E You can get updated information about listed providers and information on specialists that are not listed in this booklet by calling Member Services at (TTY: ). HCMC Emergency Express HCMC Campus 701 Park Ave, R1 Minneapolis, MN Monday Friday: 9 am 7 pm Saturday: 9 am 7 pm Sunday: 9 am 7 pm Open 365 days a year Entrance is on 7th Street Between Chicago Aveune and 10th Ave. HCMC Urgent Care 730 S 8th St Minneapolis, MN Monday: 9 am-10 pm Tuesday-Friday: 9 am-9 pm Saturday-Sunday: 9 am-6 pm North Memorial Urgency Center, Minnetonka Highway 7 Minnetonka, MN Monday Friday: 11 am 11 pm Saturday Sunday: 11 am 11 pm North Memorial Urgent Care, Maple Grove 9855 Hospital Dr, Suite 125 Maple Grove, MN Monday-Friday: 8 am-8 pm Saturday-Sunday: 9 am 5 pm Southside Richfield Clinic 1550 East 78th St Richfield, MN Monday-Friday: 8 am 5 pm North Memorial Urgency Center Blaine Medical Center Ulysses St NE Blaine, MN Monday-Friday: 10 am-10 pm Saturday-Sunday: 10 am-10 pm During clinic hours, call your primary care clinic. After clinic hours, on weekends and on holidays, call MHP HealthConnection nurse line at (TTY users call or 711) 24 hours a day, seven days a week, or call the urgent care clinics on these pages for after hours non-emergency treatment. In an emergency that requires treatment right away, either call 911 or go to the nearest emergency room. 14 N E T W O R K L I S T I N G

23 W A L K - I N C L I N I C S You can get updated information about listed providers and information on specialists that are not listed in this booklet by calling Member Services at (TTY: ). Target Clinic, Apple Valley South Pilot Knob Rd Apple Valley, MN Target Clinic, Blaine th Ave NE Blaine, MN Target Clinic, Burnsville 810 County Road 42 West Burnsville, MN Target Clinic, Champlin Business Park Blvd N Champlin, MN Target Clinic, Chaska 111 Pioneer Trail Chaska, MN Target Clinic, Eden Prairie Target 8225 Flying Cloud Dr Eden Prairie, MN Target Clinic, Edina 7000 York Ave S Edina, MN Target Clinic, Fridley rd Ave NE Fridley, MN Target Clinic, Inver Grove Heights Target 7841 Amana Trail Inver Grove Heights, MN Target Clinic, Knollwood 8900 Highway 7 St. Louis Park, MN Target Clinic, Lakeville Kenrick Ave Lakeville, MN Target Clinic, Maple Grove North Grove Circle N Maple Grove, MN Target Clinic, Minnetonka 4848 County Rd 101 Minnetonka, MN Target Clinic, Nicollet Mall Target 900 Nicollet Mall Minneapolis, MN Target Clinic, North St. Paul 2199 Highway 36 East North St. Paul, MN Target Clinic, Ostego Target th St NE Ostego, MN Target Clinic, Richfield 6445 Richfield Parkway Richfield, MN Walk-in clinics focus on a specific set of common medical treatments, screenings and vaccinations. Each walk-in clinic is staffed with a licensed nurse practitioner or physician assistant who provides service in 10 to 15 minutes. Services available: vaccines, screenings (cholesterol, glucose, pregnancy, blood pressure and bone density) and treatments (strep throat, ear infection, seasonal allergies, influenza, etc.). Hennepin Health members may use the walk-in clinic nearest to them. Members do not need a prior authorization or referral. H E N N E P I N H E A L T H 15

24 W A L K - I N C L I N I C S Target Clinic, Ridgedale Target Clinic, Woodbury Ridgedale Dr 7200 Valley Creek Plaza Minnetonka, MN Woodbury, MN Target Clinic, Roseville Target Clinic, Woodbury East 1515 County Road B W 449 Commerce Dr Roseville, MN Woodbury, MN Target Clinic, Shoreview Walk-In Clinic SuperTarget 327 Cedar Avenue S 3800 Lexington Ave N Minneapolis, MN Shoreview, MN Target Clinic, St. Paul Midway 1300 University Ave W St. Paul, MN Target Clinic, Waconia 875 East Main St Waconia, MN Target Clinic, West St. Paul 1750 Robert St S West St. Paul, MN Walk-in clinics focus on a specific set of common medical treatments, screenings and vaccinations. Each walk-in clinic is staffed with a licensed nurse practitioner or physician assistant who provides service in 10 to 15 minutes. Services available: vaccines, screenings (cholesterol, glucose, pregnancy, blood pressure and bone density) and treatments (strep throat, ear infection, seasonal allergies, influenza, etc.). Hennepin Health members may use the walk-in clinic nearest to them. Members do not need a prior authorization or referral. 16 N E T W O R K L I S T I N G

25 E Y E C A R E P R O V I D E R S You can get updated information about listed providers and information on specialists that are not listed in this booklet by calling Member Services at (TTY: ). Hennepin County Medical Center, Opthamology Clinic HCMC Campus, 701 Park Ave South Block, 4th Floor (now 7th Floor Red) Minneapolis, MN Parkside Ophthalmology Clinic and Optical Shop, Hennepin Parkside Professional Center 825 S 8th St, Suite M16 Minneapolis, MN Pearle Vision, Brooklyn Center 5515 Xerxes Ave N Brooklyn Center, MN Pearle Vision Highland Park 2024 Ford Parkway St. Paul, MN Pearle Vision, McGreevey, Inc., Minneapolis 115 E Lake St Minneapolis, MN Southside Vision Clinic th Ave S Minneapolis, MN Visionworks, Blaine 125 Northtown Dr Blaine, MN Visionworks, Burnsville Burnsville Center 2036 Burnsville Center Burnsville, MN Visionworks, Calhoun Square Calhoun Square 3001 Hennepin Ave N, G-105 Minneapolis, MN Visionworks, Crystal Crystal Gallery Mall 5546 W Broadway, Suite 135 Crystal, MN Visionworks, Eden Prairie Eden Prairie Shopping Center 8251 Flying Cloud Dr Eden Prairie, MN Visionworks, Edina Southdale Center 1030 Southdale Center Edina, MN Visionworks, Elk River Elk Park Center Freeport St Elk River, MN Visionworks, Maple Grove Maple Grove Crossings 8081 Wedgewood Lane N Maple Grove, MN Visionworks, Maplewood Maplewood Mall 2033 Maplewood Mall Maplewood, MN Visionworks, Minnetonka Ridgedale Mall Wayzata Blvd, Suite 249 Minnetonka, MN Visionworks, Roseville Rosedale Center 501 Rosedale Center Roseville, MN Visionworks, Skyway (Marquette Ave) Investors Building 733 Marquette Ave, Suite 219 Minneapolis, MN Visionworks, St. Louis Park Knollwood Mall 8332 Highway 7, Suite 181 St. Louis Park, MN Visionworks, St. Paul Highland Crossing 2116 Ford Parkway St. Paul, MN Visionworks, Stillwater Stillwater Marketplace 1960 Market Dr Stillwater, MN Visionworks, West St. Paul Signal Hills Mall 16 Signal Hills Center West St. Paul, MN Visionworks, Woodbury City Centre East 1785 Radio Dr, Suite B Woodbury, MN H E N N E P I N H E A L T H 17

26 Minneapolis Grain Exchange Building 400 South Fourth Street, Suite 201 Minneapolis, Minnesota Call toll-free: TTY: or 711

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