1 Selling your home with Rook Matthews Sayer Best possible price in the shortest possible time
2 SUCCESSFUL SELLING 10 reasons why we reach more buyers Your home will appear on the most viewed property websites in the UK We will market your home on numerous websites including rightmove, and with over 50,000* visitors a month, Rook Ma hews Sayer s desktop and mobile website. Over 51% of the popula on access websites via their mobile phones. See hewssayer.co.uk FREE Audio Video Tour Every property we market for sale will receive a FREE Visual Tour which will appear on our fantas c online tv site rookma hewssayer.tv and rightmove. This method of marke ng is proven to a ract more buyer interest and is 48% more e ec ve than conven onal marke ng prac ces.* A bigger bank of buyers wai ng to view As one of the region s most recognisable estate agency brands we a ract hundreds of buyers every month. Our extensive database of buyers enables our branch teams to quickly match registered buyers to your property via or by post. Buyers can nd your property instantly For Sale Board, Mobile Website, Apps and QR Codes We are always looking for the best in new technology to ensure we are reaching as many buyers as possible for your home. Your For Sale Board will include a code that buyers can text to download your property s details and photos, using the latest technology on mobile phones. Mobile Website over 51% of the popula on access websites via their mobile phones, your property will appear on our mobile site. Apps developed so buyers can instantly look for proper es on their smartphones. QR codes enables buyers to scan the code and look at property details instantly. Facebook and Twi er we are constantly looking for buyers, every new property we market is uploaded to social media. Scan for direct access to our mobile website Video marketing is 48% more effective than conventional marketing * *IAB (Internet Adver sing Bureau)
3 Selling Free Video Tour Buyers start their search at their local branch Research shows that the vast majority of poten al buyers live locally, o en within a few miles of the property they eventually buy. This is why the marke ng of your home always starts at your local branch. To nd out more about your local o ce and team go to hewssayer.co.uk and click get in touch. Our team s commitment to nding you a buyer Our highly trained and friendly team has the drive, exper se and commitment to nd a buyer for your home. 17 branches referring buyers across the region Buyers moving around the region are constantly referred between our 17 strategically located branches. Press Adver sing Our experience tells us that well posi oned and carefully designed adverts, are key to e ec vely promo ng your property. Our prominent and dis nc ve adverts are designed to show your property at its best and increase the number of buyers seeing your details. Property par culars Informa ve property details and good quality photographs play a vital role in the selling process. We pride ourselves on the quality of our par culars, which are carefully designed to show your property to its best advantage. Viewings As soon as your property goes to market we will alert wai ng buyers and arrange viewings; we can arrange accompanied viewings, block viewings and open days. Thousands of buyers look at our mobile site every month
4 SUCCESSFULLY SELLING AT AUCTION Free r Best possible price in the shortest possible me For many proper es sale by auc on is the best way to achieve the best price in the shortest me. Our successful monthly auc on, in partnership with ve of the region s most respected estate agents, is well established as a signi cant part of the local property market. Auc on allows you to sell your property in a quick and straigh orward way, within a xed mescale, NO SALE NO FEE. When it comes to selling property at Auc on, we are part of the largest residen al auc on house outside of London and the South East of England and No 1 in our region* No 1 Auc on House in the North East No 1 for total capital value raised No 1 for the highest average sale price No 1 for the highest number of proper es sold *As ranked by EIG 2013 results based on capital value raised, number of lots sold and average sale price achieved. It costs nothing to try our NO SALE NO FEE auc on If you would like to discuss whether buying or selling at auc on is for you, call your local branch or speak to our Auc on Manager, Lisa Sharp on or hewssayer.co.uk What our customers say: Your advice was excellent, I have sold for 25,000 over my guide price, who says selling at auc on means giving it away! Marvellous, the best thing I ever did was speaking to Agents Property Auc on. (Mr D, Walker, Newcastle) Selling my house by Auc on was quick, pain free and less stressful, I would thoroughly recommend Agents Property Auc on. (Mr A, Ashington) Find out about our NO SALE NO FEE Auc on hewssayer.co.uk/auc on Auc on Manager: Lisa Sharp, rookma hewssayer.tv
5 SUCCESSFUL LETTING Free Video Tour As one of the region s largest le ng agents we receive hundreds of enquiries from prospec ve tenants every month. Our Tenant Find Service includes: Provide an accurate and free rental valua on Arrange a domes c energy assessment cer cate (EPC) Details displayed in branch To Let board Tenant feedback, following viewings of your property Introduce your residen al property to our tenant applicant database Every property we market will receive a FREE Visual Tour and appear on our online tv site, rookma hewssayer.tv and rightmove. This method of marke ng is proven to a ract more buyer interest and is 48% more e ec ve than conven onal marke ng prac ces* Your property will appear on numerous websites including, with over 50,000 visitors a month, Rook Ma hews Sayer desktop and mobile website and leading property websites, including Rightmove Accompany prospec ve tenants to view your property to let Arrange tenancy agreements between landlord and tenant Arrange contracts and take deposits Check tenant references and carry out credit searches Organise gas safety cer cates (CP12) Our Fully Managed service includes: all aspects of Tenant Find PLUS: Specialist Property Management team Inventory prepared Rent collec on Tenant liaison Lodge damage deposit Manage repairs and maintenance Regular property inspec ons Transfer of u li es Tenancy renewals Check ins and check outs Manage the return of damage deposit and all queries Updates to landlord on new le ngs legisla on rookma hewssayer.tv
6 OUR SERVICES Rook Ma hews Sayer is a market leading, independent estate agency based in the North East, established in 1997, with over 120 team members and branches in 17 key loca ons across the region, including seven Fine Living o ces, specialising in the sale of some the nest proper es in the North East. We are members of the Royal Ins tu on of Chartered Surveyors (RICS), the world s leading professional real estate body, a sign of our commitment to provide high standards of professionalism and service. Auc on Rook Ma hews Sayer in associa on with The Agents Property Auc on provide a no sale no fee, simple way to sell your property within a xed mescale and with the added bonus of a non refundable buyers deposit. The Agents Property Auc on will market your property across a regional network of 50 o ces, together with some of the best property websites and property press to achieve the maximum price. Le ngs Our aim is to make the process of ren ng a home as simple and as stress free as possible, for landlords and tenants alike. Our service to landlords can be simply tenant nd or a worry free management service. We can also provide you with a landlords guide to advise you on all you need to know about le ng a property. Survey and Valua on We o er a highly responsive and quality driven service based on years of experience. Our team are specialists in both residen al and commercial property and are members of The Royal Ins tu on of Chartered Surveyors (RICS) the world s leading professional real estate body, so you can count on us to provide an exemplary service. We o er a wide range of services including: residen al and commercial property reports, probate and matrimonial reports, investment, asset valua ons, development appraisals, advice for compulsory purchase taxa on and more. Energy Performance Cer cates (EPC) Every property needs an EPC before you can go to market. To ensure the best and most secure service for our clients, RMS established its own department. Our service is fast, e cient and compe ve, our teams are quality compliant, accurate and professional. Business and Commercial Sales Our specialist department sell more businesses than any other agent in the North East, we also sell and let commercial property and o er a range of services in respect of commercial property including commercial EPC and valua ons. Conveyancing We can recommend a solicitor from our panel, one who has a long standing rela onship with us, who is familiar with how we proceed, which helps speed the process to comple on.
7 A few kind words... Thank you for your help in our sale and purchase. Marvellous! Mr R & Mrs M (Heaton) Thank you all for your advice and encouragement. We are in our new house and we love it, and in only two weeks you sold my daughter s house in Gosforth! Mrs T (Forest Hall) The service we received was fantastic, way above and beyond our expectations. Mrs E. (West Denton) We will buy and sell through Rook Matthews Sayer in Alnwick again! Their friendly, knowledgeable, enthusiastic service was second to none! Mr & Mrs M (Alnwick) Thanks to your team for helping us move, your support and hard work. Ms.H (Fenham) We highly commend your service, the whole process from marketing, viewings, offer received /accepted, to completion was handled with exceptional ef ciency. Mrs C (Ryton) Relocated to Amble, you were so professional and friendly. Mr W (Amble) Thank you for all your hard work and perseverance. Miss L (Ashington) Thanks for everything and getting the sale to go through so smoothly and all your help and advice. Mrs E (Bedlington) You managed our house sale in a professional manner and given excellent advice during a dif cult time for us. Mrs C (Blyth) Sandra, David and the team, I am glad I chose you, true professionals in your eld. Mrs M (Gosforth) A HUGE thank you for you hard work and dedication. Mr and Mrs T (Hexham) Many thanks for all your hard work. Mr J (Jesmond) Excellent. Anne at the Morpeth of ce exceeded expectations and went the extra mile, calling me on her day off to say I had exchanged. Mr Y (Morpeth) Thank you for your professionalism and help throughout our purchase, you run a very ef cient out t. Mr and Mrs J (Ponteland) I would de nitely recommend. Mrs H (Whitley Bay)
8 Alnwick Amble Ashington Bedlington Blyth Fenham Forest Hall Gosforth Heaton Hexham Jesmond Morpeth Ponteland Ryton West Denton Whitley Bay Survey Centre Business Sales Head Office hewssayer.co.uk rookma hewssayer.tv February 2014