Getting value Changing the way people communicate and how businesses can take advantage of new opportunities.
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- Annabelle Wheeler
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2 Introduction The social revolution: what s the business opportunity? Getting value Changing the way people communicate and how businesses can take advantage of new opportunities. Roadmap to success Modern Records Management Getting started How to plan your strategy. #TransformTour13
3 About Me Responsible for internal social collaboration strategy and adoption for Microsoft including apps, social, video and SharePoint. Change Management & Adoption lead on SESIT Service Transformation. Business Solution Architect Frequent speaker & author on IT as a Services & executing business transformation with SharePoint & other ECM tools AIIM certified ECM Practitioner with 20 years experience. Twice nominated to SharePoint Top 50, global expert list. Technology Marketing Business Operations Formerly Chief SharePoint Architect & Director, Ecommerce & Marketing Operations for SKECHERS USA, Linkedin.com/in/karuanagatimu KaruanaG@Microsoft.com Collaboration Social IT as a Service SharePoint Enthusiast
4 Mission Vision The Discovery & Collaboration Team envisions a future where beautiful user experiences drive meaningful connections between people and information. Establish a culture of innovation that delivers connected services for our employees to create Collaboration experiences showcasing the promise of mobile, cloud & social for customers & partners.
5 Revolutionize the new world of work Influence our Products & Services Create and enable Showcases
6 1/2 of companies expect to use internal social network apps Social everything will create a huge integration challenge for enterprise IT Social Mobility up 20% Sales of smart mobile devices will grow by 20% in 2013, to generate 57% of all IT market growth 80% of new apps will be distributed and deployed in the cloud Cloud Analytics Total of all digital data created will reach 4 zettabytes in 2013 Strategic focus on the cloud will shift from infrastructure to application
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8 $39B Business spending will grow 100% by 2015, and $39B on mobile app development and mobile process reinvention over the next 4 years 1/3 In 2013, 1/3 of all new application development will target a mobile form factor
9 Context-rich experiences on any device from any location supporting high value activity
10 Easily connect to & synchronize enterprise data, while factoring in remote data delivery and heterogenous infrastructure. MSFTOPEN Network, CorpNet / A-MSFTWAN, Exchange Active Sync, Direct Access / VPN, Extranet (Internet) Tools & standards to deploy and manage devices, and enforce policies to ensure security. Domain Join (SCCM) Workplace Join (Intune) Phone Enrollment (Intune) Exchange Active Sync Deliver Modern Apps at scale through an app marketplace using high quality design and proven patterns to deliver quality experiences Corporate App Studio IT Dev Center Company Portal Design for the user first and device second. Engage with customers in their mobile moments BYOD innovation Culture of the constant connection ces with high satisfaction Insights from engagement, reach and sentiment analysis
11 Microsoft reboots its mobility strategy with Windows Phone 7. The consumer-focused strategy aims to compete with Apple and Google. IT experiments with small projects to test these new capabilities. Windows 8.0 marks the arrival of the App Store model to the PC. Teams in IT frantically try and keep up with product changes. Gaps in enterprise capabilities quickly surface. Product groups start reengaging on enterprise scenarios. IT enables modern app dev and publishing. However, large gaps still exist which limit IT s ability to fully embrace mobility. As enterprise gaps close and IT gains maturity in mobility and business owners gain confidence of the new modern app models. Employees start to see tangible benefits from these new modern experiences. Mobility becomes a central part of IT s culture, enabling the company to fully embrace a mobile work style. Teams deliver innovative experiences which showcase Microsoft s mobility stack.
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13 Enterprise social transforms how we work seamlessly woven into modern experiences we use every day. It is frictionless, relevant & in-context.
14 Vibrant, active network Engaging content Executive engagement Champion program Social Collaboration Scorecard Social in the fabric of business process design In place engagement Multiple entry points Integrated security Easy & Ubiquitous Social SDK Training Self Service provisioning Automated governance In context conversations across user experiences App and platform integration CRM, Portals, Office Custom app integration Insights from engagement, reach and sentiment analysis
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16 Deliver a Common Platform Enable Modern Experiences Provide Product Marketplaces 10M Search queries per month Enterprise Search 23.5 K Apps for Work users in 102 countries 96K Yammer Accounts (32k active users/month) 125 K Personal & Collaboration sites on O K On Prem Sites Enable Business Impact in Modern Scenarios
17 Cloud Full-spectrum PM, unified tasks, site mailbox Office 365, Azure services, external sharing, internet sites Business connectivity services, hybrid, OData, Duet Web standards, easier dev and deployment, marketplace SkyDrive Pro for document sync and offline working Anywhere access on Windows Phone, and IOS Policy and discovery across SP/Exch/Lync, Prodiance Upgrade, request manager, efficient file I/O, OAuth Modern look-andfeel, simplicity, animation, focus on core tasks Personalization, multi-lingual sites, Dreamweaver support Excel 2013, Excel services Experience, single core, adaptive, graphical refiners, search apps Personal sites, feeds, communities, follows, likes, Yammer
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19 Cloud solutions and services continue to grow It is too expensive to move all data to the cloud in one swoop Dependency on ediscovery Apply policies for records that exists onpremise and in the cloud
20 Hybrid Record Management Solution On-Premise Records Center Records Center in the Cloud Bringing it together
21 Can you simply search and discover information in one interface Consume information stored on premise or in the cloud with any device? Can I apply record retention policies to both places? Does AD sync & cross domain authentication work? How can we sync user profiles and metadata? Can I setup a scalable record center farm architecture on O365? What about my physical records architecture?
22 Document Creation & Lifecycle
23 Cloud SharePoint Architecture On-Premise Corporate Records SharePoint 2010 Microsoft Corpnet O365 Microsoft Tenant SharePoint Online TB 1 TB + Growing
24 Results from other location are displayed in a separate vertical Query Rule promotes results in Everything vertical Core search features just work. Exceptions: QR, DYM, per-item clicks.
25 ediscovery in the New Office
26 Identify and Preserve Search and Process Review Produce Query: find up to date relevant content quickly Across: SharePoint, Exchange, Lync, and file shares on premises and Office 365
27 Discovery Center Legal can create discovery sets for in-place preservation View in-place hold stats in real time Create queries to trim down content required for analysis or export
28 ediscovery Architecture
29 Roadmap and Lessons Learned
30 How Do we Get to Point B SharePoint Apps Windows 8 Apps Device Channels Office Web Apps Mobile browser experience Optimized user experience based on the type of form-factor Traditional access (What Document Management Partner Collaboration Social Network Intranet Portals Internal Collaboration Shared Services (Search, Taxonomy, User Profile) Windows 8 Apps SharePoint Apps Corpnet Legacy Applications Transactional Systems Line of Business Apps Corp Data on File Servers Business Intelligence (How) (When) Send Records to Records Center ediscovery Searches Hybrid Cloud/On-Prem Implementation ediscovery Centers (multiple instances) Records Center (multiple instances) (Cloud on your terms Partner Solutions On-Prem to Cloud Content Migration Unified Records Management Management
31 Lessons Learned So Far Adoption Scenarios Evangelism to Leadership Process (technical and business) Validation of architecture
32 Q & A
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35 IT modernization app consumerization new dev paradigm devices and services enterprise gaps SteveB says IT Doesn t Have Cool Apps Product Groups say IT is Slow to Adopt Consumer-like Experience Device Optimized App Features Ratings/Feedback Required App Certification Dashboard for Feedback Self-Service Publishing Apps span PC, tablets, phone Bring your own devices Seamless experience Must Build Own Certification and Publishing System SCCM/Intune is Playing Catchup Modern IT IT Dev Kit IT Dev Center App Studio Standards & Governance
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38 Microsoft Corpnet On-Premise Corporate Records SharePoint 2010 O365 Microsoft Tenant SharePoint Online TB 1 TB + Growing
39 On-Premise SharePoint Architecture Unified Retention Policies with Content Type Hub In Place or Hybrid Records Center Site (Collaboration or Work Site, Long term) Records sent to Record Center on Site Close Site Content Transfer Records Submission In Place Records Records Disposed in Site Info 360 for SharePoint Physical Records Management
40 Content Types for Information Policies Term Store (Records Management business category terms) Record Center Content Types (62 Content Types based on Retention Policies) Record Libraries (62 Record Libraries for each Content Type) Content Organizer Rules (62 rules for each Content Type)
41 Logical Architecture IIS Web Site SharePoint Web Services Application pool Search Enterprise Shared Services Managed Metadata User Profile Decision Factors Web Analytics Business Data Connectivity Excel Services Application Default group Web application: Records Center RC1 RC2 RC3 Database settings: Target size per database = 250 gigabytes (GB)
42 Records Center Architecture LCA 2 Farms 3 Portals Managed Metadata Service WFE 1 WFE 2 WFE 1 WFE 2 Application FAST Search Users contribute records Publishing site Collaboration sites Publishing site LCA Content Type Hub Collaboration sites LCA Terms Store Public-facing Content Approvers approve records LCA-facing Records Search LCAWeb Publishing DB LCAWeb Collaboration DBs OneLCA Publishing Content DB OneLCA Collaboration Content DBs Legacy Data NDA+ Global Migration Contracts 40TB Content Databases Drop Off Library Record Libraries Largest Single Farm Authorized users search records 250GB Max 200GB Quotas Shared Services Enterprise MMS FAST Search Content Type Hub LCA Terms Store
43 200TB Corporate Records Farm Architecture Web Servers (x4 virtualized) Application Servers (3x virtualized) SQL Cluster (x5 Physical)
44 Yammer Integration Roadmap DiscoverSharePoint.com SharePoint Saturday Events TechnicalCommunity.com
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