IMPLEMENTING SCHOOL-WIDE POSITIVE BEHAVIOR SUPPORT 1

Transcription

1 IMPLEMENTING SCHOOL-WIDE POSITIVE BEHAVIOR SUPPORT 1 SUCCESSFULLY IMPLEMENTING SCHOOL-WIDE POSITIVE BEHAVIOR SUPPORT IN ELEMENTARY AND MIDDLE SCHOOL CLASSROOMS By Amber L. Bacon SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF MASTER OF ARTS IN EDUCATION AT NORTHERN MICHIGAN UNIVERSITY June 14, 2011 APPROVED BY: Derek L. Anderson, Ed.D. DATE: June 16, 2011

2 IMPLEMENTING SCHOOL-WIDE POSITIVE BEHAVIOR SUPPORT 2 Table of Contents Abstract 3 Chapter I: Introduction Statement of Problem...6 Research Question(s)...6 Definition of Terms..7 Chapter II: Review of Literature Implementing School-Wide Positive Behavior Support.. 8 Characteristics of School-Wide Positive Behavior Support Methods Used to Evaluate PBS Implementation Barriers to School-Wide Change...35 Chapter III: Results and Analysis Relative to the Problem...40 Chapter IV: Recommendations and Conclusion Recommendations.43 Areas for Further Research...44 Summary and Conclusion.. 45 References..47

3 IMPLEMENTING SCHOOL-WIDE POSITIVE BEHAVIOR SUPPORT 3 Abstract Student problem behaviors are a challenge in schools. The purpose of this literature review is to examine one approach to dealing with problem behaviors in a positive, proactive manner. This proactive approach is the implementation of school-wide positive behavior support (SWPBS) in elementary and middle schools across the United States. Research indicates SWPBS to be successful at reducing student problem behavior in schools when looking at office discipline referral rates. Further study is needed to determine the effects of SWPBS in terms of in school suspension rates and out-of-school suspension rates.

4 IMPLEMENTING SCHOOL-WIDE POSITIVE BEHAVIOR SUPPORT 4 Chapter I: Introduction Teachers are faced with challenges even before they begin to educate students. Not only are teachers responsible for teaching the core academic subjects such as reading, math, science, and social studies, but teachers are also presented with nonacademic challenges that influence their instruction (Lassen, Steele, & Sailor, 2006). An increasing amount of young students are entering school without the social, emotional, behavioral, and academic skills needed to be successful (Hemmeter, Fox, Jack, & Broyles, 2007). Student problem behavior often interferes with the education of students, leads to teacher burnout, and occupies administrative time (Osher, Bear, Sprague, & Doyle, 2010). Proactive and preventative approaches can be effective solutions when dealing with challenging behavior in schools (Lassen et al., 2006). One model of a proactive approach to student problem behavior, school-wide positive behavior support (SWPBS), incorporates many evidence-based interventions. The challenge schools face is determining what makes the implementation of school-wide positive behavior support successful. If teachers are not able to manage student behavior in the classrooms, valuable instructional time is wasted (Reinke, Splett, Robeson, & Offutt, 2009). Schools need to work collaboratively toward providing a positive environment in which all students can learn and thrive. Background Recent events such as school violence and delinquency in the United States are a cause of public concern (Pelham et al., 2005). With respect to extreme management issues such as school violence, a recent report (U.S. Department of Education, 2008) indicated that 1 in 10 American schools had at least one serious violent crime in the previous school year; 57% reported that one or more incidents of violence resulted in police involvement (Lewis, Powers,

5 IMPLEMENTING SCHOOL-WIDE POSITIVE BEHAVIOR SUPPORT 5 Kelk, & Newcomer, 2002, p. 181). Youth with early behavior problems have an increased risk for academic failure, substance abuse, peer rejection, and delinquency (Reinke et al., 2009). Problem behaviors such as these emphasize the importance of improving emotional and social development in schoolchildren. Youth involved in aggressive behavior in early childhood are at higher risk for conduct disorder, depression, anxiety, and antisocial behavior in their adolescent years. Disruptive behavior in the classroom needs immediate attention because the consequences of problem behaviors are well-known. Past practice has been to increase the amount and intensity of punitive disciplinary procedures when schools address challenging behavior (Lassen et al., 2006). Examples include expelling and suspending students, hiring security officers, adopting zero tolerance policies, and putting students in alternative educational facilities. Further examination is needed to determine the effectiveness of such approaches, and some research even suggests that strategies like these can increase problem behavior (Lassen et al., 2006). On the contrary, an increasing amount of research supports the use of proactive and preventative approaches when addressing problematic behavior in schools (Lassen et al., 2006). School-wide positive behavior support programs (SWPBS) emphasize proactive and preventative approaches rather than reactive and punitive methods (Ervin, Schaughency, Matthews, Goodman, & McGlinchey, 2007). At the federal level, efforts have been made to improve the climate of schools by focusing on a proactive disciplinary approach, setting clear student expectations, and supporting proper behavior. Other intervention reviews also found monitoring behavior and positive reinforcement to be effective in improving behavior (Lassen et al., 2006; McIntosh, Filter, Bennett, Ryan, & Sugai, 2010).

6 IMPLEMENTING SCHOOL-WIDE POSITIVE BEHAVIOR SUPPORT 6 Statement of the Problem To provide the best possible education, students need to be taught in an environment in which they feel safe, know what to expect, and are free from distractions. Schools need to reduce off-task behavior to utilize instructional time most effectively. Positive reinforcement is shown to affect student behavior and academics positively. According to researcher and theorist B. F. Skinner, and the reinforcement theory, behavior reinforced is posited to be repeated. Behavior not reinforced is less likely to be repeated (Boeree, 2006). Knowing that good behavior is strengthened by positive reinforcement, schools need to take a proactive approach to dealing with challenging behavior. Incorporating SWPBS is one proactive approach. A study of the components necessary for the successful implementation of school-wide positive behavior support in elementary and middle schools is essential. Staff, parents, and students need to work together to reach the most promising outcome for all involved. The best manner to get all groups actively engaged with the effort is yet to be determined. This paper focuses on finding methods used to successfully implement SWPBS in elementary and middle schools. Research Questions What makes the implementation of school-wide positive behavior support successful in elementary and middle school classrooms? effort? How can schools engage staff and students in the school-wide positive behavior support

7 IMPLEMENTING SCHOOL-WIDE POSITIVE BEHAVIOR SUPPORT 7 Definition of Terms Positive Behavior Support (PBS). [A]n approach to dealing with challenging behavior that incorporates many evidence-based methods the components of school-wide applications of PBS include the following: establishment of a planning team, definition of school-wide behavioral expectations, teaching of behavioral expectations directly to students, development of procedures for acknowledging appropriate behaviors and discouraging inappropriate behavior, and monitoring and ongoing evaluation of relevant outcomes (Lassen et al., 2006, p. 702). School-Wide Positive Behavior Support (SWPBS). [T]he school systems-level application of Positive Behavior Support (McIntosh et al., 2010, p. 6). Positive reinforcement. [H]as occurred when three conditions have been met: a consequence is presented dependent on a behavior, the behavior becomes more likely to occur, and the behavior becomes more likely to occur because and only because the consequence is presented dependent on the behavior (Athabasca University, Centre for Psychology [AUCP], 2010, p. 2). No Child Left Behind Act (NCLB Act). [I]s a United States Act of Congress concerning the education of children in public schools NCLB supports standards-based education reform, which is based on the belief that setting high standards and establishing measurable goals can improve individual outcomes in education. The Act requires states to develop assessments in basic skills to be given to all students in certain grades, if those states are to receive federal funding for schools. The Act does not assert a national achievement standard; standards are set by each individual state (Wikipedia, 2011).

8 IMPLEMENTING SCHOOL-WIDE POSITIVE BEHAVIOR SUPPORT 8 Chapter II: Literature Review Positive behavior support plans can be effective at improving student behavior and academic achievement. Further study is needed to determine the elements that make school-wide positive behavior support most successful in elementary and middle school classrooms. The following studies will examine what makes SWPBS succeed. Implementing School-Wide Positive Behavior Support Even with support from the federal or state government, educational change has been limited over the past 25 years. Studies show that implementing new educational programs nationwide has been a challenge (Childs, Kincaid, & George, 2010; George, White, & Schlaffer, 2007). The No Child Left Behind Act (NCLB Act) of 2001 and other legislation demand an increase in student achievement and improved student behavior. Former President George W. Bush stated about the NCLB Act in January of 2001, These reforms express my deep belief in our public schools and their mission to build the mind and character of every child, from every background, in every part of America (U.S. Department of Education, 2004). The goal of the NCLB Act is not only to increase students academic achievement in America, but also to provide a safe educational experience and instill character in students. One of the components of the NCLB Act is to hold schools accountable for providing safe, drug-free schools. The NCLB Act requires states to provide school safety reports to the public. The NCLB Act also protects administrators, teachers, and other school employees from lawsuits when they take reasonable actions to keep order and use discipline in the schools. The NCLB Act requires schools to develop school safety plans that include security, discipline, prevention, student codes of conduct, and a crisis management plan (U.S. Department of Education, 2007). These requirements of the NCLB Act have a domino effect: the NCLB Act holds schools accountable

9 IMPLEMENTING SCHOOL-WIDE POSITIVE BEHAVIOR SUPPORT 9 for providing a safe and academically sound experience for America s students, and in turn schools hold students accountable for their behavior. School-wide positive behavior support is an approach to help reach the desired outcomes in schools that former President George W. Bush had envisioned with the No Child Left Behind Act of Schools that are successful with implementing school-wide positive behavior support target three levels of intervention: Tier 1 (primary), Tier 2 (secondary), and Tier 3 (tertiary) (George, White, & Schlaffer, 2007). Interventions at the primary level meet the behavioral and social needs of the majority of the student body. Students at the primary intervention level come to school with the educational skills they need, and the primary interventions are to develop, directly teach, and reinforce several positively stated school rules. Primary interventions are considered universal because they apply to all students in the school (George et al., 2007). Secondary interventions are targeted at a smaller percentage of the student population who are considered at risk and need more assistance beyond primary interventions. These students do not respond sufficiently to the primary interventions. Interventions at the secondary level include mentoring programs, tutoring, and social skills instruction (George et al., 2007). The small remainder of the student body receives tertiary interventions when the primary level and secondary level interventions are not enough. These students have relentless behavior problems that require specialized attention. Tertiary interventions are individualized to students circumstances and needs, and they take more time to implement (George et al., 2007). A randomized, wait-list controlled, effectiveness analysis of school-wide positive behavior support was conducted by Horner et al. (2009) to focus on four research questions: (a) fidelity of SWPBS primary prevention practices used within elementary schools, (b) improved levels of perceived safety in the schools, (c) reduced levels of reported ODRs, and (d) the

10 IMPLEMENTING SCHOOL-WIDE POSITIVE BEHAVIOR SUPPORT 10 proportion of third graders who meet or exceed the state reading achievement standard (Horner et al., 2009). The study was done in elementary (K-5) schools in Hawaii and Illinois between 2002 and The schools were chosen for the study based on the state s ability to give wholeschool team training in SWPBS, school administrators nominating their schools, and school staff not having been trained in SWPBS in the past. The first 30 schools in Illinois and in Hawaii that responded and met the criteria became part of the study. The 30 schools from each state were assigned at random to either a Control/Delayed group or a Treatment group. The 30 schools in the treatment group, 15 from each state, received SWPBS training at Time 1 (T1) of the study. The 30 schools in the Control/Delay group received SWPBS training at Time 2 (T2), a year later into the study. Several schools left the study throughout; the project was left with 23 schools in the Control/Delay group and 30 schools in the Treatment group at the final evaluation. All schools, regardless of how long they participated in the study, were included in the data analysis to reduce bias (Horner et al., 2009). The average enrollment of the schools in the Treatment group was students, and the schools in the Control/Delay group had an average enrollment of students. The student population in the Treatment group consisted of the following average percentages: 0.2% American Indian, 38.1% Asian or Pacific Islander, 24.1% Black, 9.0% Hispanic, and 27.6% White. The student population in the Control/Delay group consisted of the following average percentages: 0.4% American Indian, 34.2% Asian or Pacific Islander, 34.1% Black, 13.1% Hispanic, and 18.2% White. Approximately 50% of the students in the Treatment group, and about 58.6% of students in the Control/Delay group, received free or reduced-price lunch. About 12.5% of students in the Treatment group, and about 12.8% of students in the Control/Delay group, had IEPs (Horner et al., 2009).

11 IMPLEMENTING SCHOOL-WIDE POSITIVE BEHAVIOR SUPPORT 11 The design of the study was a randomized, wait-list control effectiveness trial. T1 was the first measurement prior to any training, T2 was when training was started with the Treatment group but not the Control/Delay group, and T3 was after all schools started SWPBS training (Horner et al., 2009). The implementation of SWPBS was measured by the School-wide Evaluation Tool (SET) to determine the extent schools were implementing Tier 1 strategies. Seven areas of SWPBS were measured by the 28 items on the SET. The seven areas included: (a) defining behavioral expectations, (b) teaching behavioral expectations to students, (c) rewarding students for positive behavior, (d) delivering predictable consequences to students for misbehavior, (e) systematically collecting data and using data for making decisions, (f) administration supporting positive behavior, and (g) district-level supporting positive behavior. The SET had an overall total score between 0 and 100%, in addition to individual scores between 0 and 100% for the seven areas examined. At the start of the study, a school was considered to be implementing SWPBS with a total score of 80% or higher (Horner et al., 2009). The perceived school safety was measured by the School Safety Survey (SSS) by rating five or more individuals in different school roles (an administrator, a supervisory staff member, a classified staff member, and a teacher). The SSS gave two scores, a Risk Factor score and a Protective Factor score. The Risk Factor score had 17 areas including: (a) design of space; (b) crowding; (c) perceived caring; (d) perceived sensitivity to cultural differences; (e) student bonding with school; (f) the quality of student adult interactions, perceived fairness of school rules; and (g) level of adult supervision (Horner et al., 2009). Higher scores suggested higher levels of behavioral risk. The Protective Factor score had 16 areas including: (a) school climate, (b) clarity of behavioral expectations, (c) perception that all students are included in the school, (d) student perception of identification with the school, (e) student participation, (f) opportunities

12 IMPLEMENTING SCHOOL-WIDE POSITIVE BEHAVIOR SUPPORT 12 for student skill acquisition, and (g) formal and predictable systems for conflict resolution (Horner et al., 2009). Higher scores suggested higher protection from behavioral risk factors. The level of problem behavior was measured by the number of office discipline referrals using the School-wide Information System (SWIS). A SWIS Facilitator at the district-level gave school staff technical support, direct training on SWIS, and direct training on data use for decision making. Academic achievement was measured by state standardized tests. In this study the data measured was the third grade students performance on the state reading assessments. Hawaii used version nine of the Stanford Achievement Test, and Illinois used the Illinois State Achievement Test (Horner et al., 2009). State employees with state resources conducted all direct contact with the schools. Prior to any SWPBS training (T1), all schools in the study recorded their current level of SWPBS implementation, academic achievement, and school safety data. However, none of the schools included the number of office discipline referrals in their initial data records. The number of initial ODRs in each school would have been very beneficial in this study. The number of initial ODRs would have helped to determine the effect SWPBS implementation had on student behavior. The number of ODRs was a common measurement amongst other studies on SWPBS implementation, and it would have been useful in this study as well. Schools in the Treatment group received SWPBS training and support. During a two-year period, teams from each school attended three or four trainings that lasted one to two days each. Formerly trained state employees instructed the PBS teams. The initial year of training focused on: (a) building staff commitment to SWPBS, (b) developing the team and management systems, (c) creating a process to identify, teach, monitor, and acknowledge three to five school-wide behavior expectations, (d) creating consequences for misbehavior, and (e) applying SWIS to

13 IMPLEMENTING SCHOOL-WIDE POSITIVE BEHAVIOR SUPPORT 13 collect, summarize, and use data to make decisions. Local coaches were selected for each district, and the coaches met with the teams each month to provide support. During the meetings PBS teams reviewed their implementation self-assessment checklists and outcome data (number of ODRs) to plan and make decisions (Horner et al., 2009). During the study, policy changed in Hawaii. Hawaii s Control/Delay schools training between T2 and T3 was given by district personnel in two to three days rather than by state trainers. These schools in Hawaii did not receive the full training that other schools did. However, the focus of this study was on the first year of PBS implementation. The study was set to examine the extent school staff could implement SWPBS in the schools. The School-wide Evaluation Tool (SET), which determines the extent schools are implementing Tier 1 SWPBS, was the primary dependent variable. In the first analysis, the Treatment schools improved.328 more than the Control/Delay schools from T1 to T2. The Treatment schools scores on the 28 SET items improved significantly more than the Control/Delay schools scores immediately after training and after one year (p <.01). A similar phenomenon occurred for the Hawaiian schools with significant difference (p <.01) between the Treatment and Control/Delay group SET scores even after all schools implemented SWPBS (Horner et al., 2009). The SET data showed that schools that were not implementing SWPBS at the beginning of the study, but that received the training and technical support needed to implement SWPBS and did so with fidelity, were perceived as safer environments. Schools implementing SWPBS were also associated with increased third grade reading scores, but this determination needed further study. The schools implementing SWPBS also reported lower than average levels of problem behavior in terms of office discipline referrals. The Treatment group s office discipline referrals per 100 students per school day at T2 were.290 and at T3 was.360. The Control/Delay

14 IMPLEMENTING SCHOOL-WIDE POSITIVE BEHAVIOR SUPPORT 14 group at T3 was.340. The SWIS national database showed that the mean ODR rate per 100 students per school day for 1,010 elementary schools was.37. However, this finding could not be associated with the implementation of SWPBS because ODR data was not collected prior to the study. Horner et al. (2009) suggested that there was the potential to increase students social competency, students academic achievement, and the amount of time and resources needed to deal with misbehavior. SWPBS was a way to do so. Characteristics of School-Wide Positive Behavior Support George et al. (2007) researched two schools that successfully implemented school-wide positive behavior support in terms of student behavior. The first school, Centennial School of Lehigh University, was in Bethlehem Pennsylvania. This school provided special education programs and other services for students classified as autistic or emotionally disturbed under the Individuals with Disabilities Education Improvement Act of The approximately 100 students at Centennial School ranged in age from six years old to 21 years old. Ninety-three percent of the students were labeled as having an emotional disturbance. The school population included students who were 76% Caucasian, 13% African American, and 11% Hispanic American. Free or reduced-price lunch was provided to 82% of the students. Students were sent to Centennial School from about 40 local school districts when multidisciplinary teams decided that the school districts these students were in were not capable of dealing with their challenging behaviors. In 1998, Centennial School implemented a schoolwide positive behavior support model that had three tiers of intervention: universal, selected, and tertiary. The result of the SWPBS was a large reduction in antisocial behavior. Physical restraint situations occurred 122 times during the first 20 days of school, and after implementing a year of

15 IMPLEMENTING SCHOOL-WIDE POSITIVE BEHAVIOR SUPPORT 15 SWPBS there were no incidences of physical restraint needed during the last 20 days of school. The only two isolation time-out rooms were also able to be closed by the end of the school year. Teachers were very satisfied with the results of the SWPBS implementation at Centennial School. Teacher interviews showed that teachers felt the interventions had positive student outcomes, and they were willing to commit to using SWPBS the following year. Teacher and staff commitment to SWPBS continued, and nine years later the school continued to see decreased student antisocial behavior and increased pro-social behavior. Centennial School was one of the few alternative schools in the country that had SWPBS implemented at all three levels of intervention. The second school George et al. (2007) studied was Northwest Elementary School in Eastern Pennsylvania. The city s population was about 25,000, and the city faced less tax income because the steel industry failed. Located in a high-crime downtown area, Northwest Elementary School was one of five in the district. The school had about 550 students in first through fifth grade. The student population consisted of students who were 48% Caucasian, 47% Hispanic, 3% African American, and 1% Asian. Free or reduced-price lunch was provided to 67% of the students. During the baseline year, Northwest Elementary School had numerous instances of behavior problems which were documented by 1,717 office discipline referrals and 845 afterschool detentions. The school lacked support from the community, evident by no parents attending the school s first open house in the fall (even after flyers and letters were sent out to advertise the event) (George et al., 2007). The same year, a new principal at Northwest Elementary School started to implement PBS in the cafeteria. The cafeteria was the most disordered area of the school, as determined by

16 IMPLEMENTING SCHOOL-WIDE POSITIVE BEHAVIOR SUPPORT 16 school staff. PBS implementation included creating clear cafeteria expectations, and then directly teaching and modeling the expectations by school staff. The students then practiced the expectations. To support students who followed the rules, tokens were given out and could be used as money in the school store. Staff at Northwest Elementary School found the initial PBS effort to have immediate success because it helped to reinstate respectful behavior in the cafeteria. The positive behavioral change evident in the cafeteria was a step toward school-wide positive behavior support that was implemented the next year. Before school started, teachers received two-day training on the SWPBS and organized resources for individualized student interventions. SWPBS at Northwest Elementary School included the following components: (a) clearly defined rules and expectations across the various school settings, (b) direct teaching of the rules and expectations, (c) a gradation of consequences for rule-violating behavior, (d) heightened recognition of students appropriate behaviors by school faculty, (e) special incentives, (f) the use of data for decision making, and (g) consistent followthrough on the part of school staff (George et al., 2007). After the first year of PBS implementation, PBS had a positive effect on student behavior at Northwest Elementary School. The number of office discipline referrals decreased from the baseline year by 1,015 from 1,717 to 702. The number of after-school detentions also dropped by 760 from the previous year from 845 to 85. After the second year of PBS implementation, the number of office discipline referrals decreased to 619. The number of after-school detentions also decreased to 21 (George et al., 2007). The implementation of SWPBS also had a positive impact on the behavior of students with Individual Education Programs (IEPs). During the first year of PBS implementation, there were 57 students with IEPS that were responsible for 338 after-school detentions, 298 office

17 IMPLEMENTING SCHOOL-WIDE POSITIVE BEHAVIOR SUPPORT 17 discipline referrals, 19 days of in-school suspension, and 5 days of out of school suspension. These numbers decreased during the second year of PBS implementation with 26 IEP students responsible for two after-school detentions, 34 office discipline referrals, three days of in-school suspension, and five days of out of school suspension. A year after PBS implementation, 450 families attended the first open house of the school year compared to zero families in attendance the previous year. George et al. (2007) noted that Northwest Elementary School s principal believed the increase in the open house attendance was in part because school staff focused their contact with families on positive, supportive topics to help students be successful. This was a change from previous negative family contacts that focused on discipline due to poor behavior in school. Centennial School of Lehigh University and Northwest Elementary School were compared by George et al (2007) to find similarities between them and to determine factors for successful PBS implementation. The first factor focused on leadership. The school leaders had a reason and vision for change. They were not satisfied to leave the schools as they were. Support was given from administrators to plan, organize, inform, mentor, motivate, and team build throughout the PBS implementation process. Another factor found to contribute to successful PBS implementation was the diversity of school-wide teams. PBS teams were composed of administrators, specialists, school psychologists, teachers, and instructional assistants. The administrators saw the need for change, conducted initial PBS research, and created the support necessary to implement PBS in the schools. The teachers modeled PBS expectations in the classrooms and carried out the school rules and expectations. Teachers worked directly with students on a daily basis to implement PBS. The school psychologists changed their roles from disciplining students after problem

18 IMPLEMENTING SCHOOL-WIDE POSITIVE BEHAVIOR SUPPORT 18 behaviors occurred to working toward problem prevention. School psychologists spent more time in classrooms doing observations and conferring with teachers. They also provided school staff with professional development opportunities that examined students behavior progress and used the data to make instructional decisions. All PBS team members worked together for the common goal of successfully implementing PBS (George et al., 2007). A third factor toward successful PBS implementation was school-wide agreements. Schools had clear expectations and rules that consisted of the following: be ready for class, be responsible, be respectful, observe personal space (hands and feet), and follow directions. The rules were specific to each setting in the school, meaning cafeteria rules were different from library rules. Another school-wide agreement was that decisions in the school were data-driven. Positive behavior was recognized by rewards such as awards ceremonies, money for school stores, and verbal praise. Consequences were consistent for behaviors that broke school rules (George et al., 2007). A fourth factor found to aid successful PBS implementation was class-wide interventions. All teachers in the school needed to commit to the PBS effort. Teachers needed to review expectations, focus on positive behavior and openly acknowledge it in class, give students private warnings for misbehavior, and provide time-out opportunities for students to regain focus and composure (George et al., 2007). Both Centennial School of Lehigh University and Northwest Elementary School had interventions in place for teachers to implement before sending students to the office. Although the interventions at the schools were not exactly the same, both schools interventions had orderly steps for the teachers to use when faced with low-level misbehavior. The interventions were likely different because of the varying needs of the schools populations. Different

19 IMPLEMENTING SCHOOL-WIDE POSITIVE BEHAVIOR SUPPORT 19 interventions were necessary to meet the needs of the autistic and emotionally impaired students at Centennial School of Lehigh University, in comparison to the interventions best suited for the first through fifth grade population of Northwest Elementary School (George et al., 2007). Teachers at Centennial School of Lehigh University used the following steps for interventions: (a) at the start of every class, teachers orally reviewed class expectations with the students, (b) students who followed the class expectations were publically recognized by the teacher, (c) students who did not follow the class expectations were given reminders in private, (d) if an activity became frustrating for students, they had the option to take time away from that activity, (e) students who continued to violate class expectations were given additional private warnings, (f) students were sent to problem solving (George et al., 2007). (Problem solving was a four-step process that included identifying the problem, identifying a replacement activity, making a plan, and committing to the plan. Problem solving let students try to quickly solve the issues and get back to their classroom instead of going to the office for an office discipline referral.) Northwest Elementary School had similar intervention steps in place for low-level misbehavior. Teacher followed the following steps: (a) at the start of every class, teachers orally reviewed class expectations with the students, (b) students who followed the class expectations were publically recognized by the teacher, (c) students who did not follow the class expectations were given reminders in private, (d) students who continued to misbehave were told to get colored cards from a chart in the room (The colored cards represented various levels of misbehavior. Green cards were taken by students who received first-time warnings, yellow cards were taken for second-time warnings, and red cards meant students had to leave the classroom. This color card system replaced a previous practice of teachers writing names on the board.), (e)

20 IMPLEMENTING SCHOOL-WIDE POSITIVE BEHAVIOR SUPPORT 20 students who received red cards and had to leave the room then reported to a buddy teacher (The buddy teacher was another teacher at the school who acted as the student s mentor. The buddy teacher worked with the student to problem solve for the student s misbehavior. If the problem solving was a success, the student went back to class. If the problem solving failed to work, or the student continued to misbehave in class, the student was sent to the office. Students found to display serious or dangerous misbehavior, as determined by the classroom teachers, were sent directly to the office.) (George et al., 2007). The multilayered class-wide interventions provided students with a discipline system in which all students knew the school rules and expectations, and teachers used similar enforcement procedures. Students received direct instruction of appropriate behavior through daily reviews, modeling, and positive reinforcement. Students also had several chances to stay on task and in class through private reminders and visual prompts. A purpose of this intervention system for low-level misbehavior was to keep students in the classroom and focused on learning. This intervention system was also designed to keep low-level misbehavior from becoming more serious forms of behavior. When used school-wide in all classrooms, this intervention system showed students and parents that the school valued students time on task and in class, and the intervention system provided a fair way of doing so. Resources were another factor suggested to help successfully implement PBS in schools. School staff, including administrators, specialists, school psychologists, teachers, and instructional assistants need training on PBS implementation. School staff needed time to learn and practice the new skills before they could properly implement them. They also needed feedback and time to plan and share with other colleges (George et al., 2007).

21 IMPLEMENTING SCHOOL-WIDE POSITIVE BEHAVIOR SUPPORT 21 A final resource George et al. (2007) suggested to contribute to successful PBS implementation was organizational restructuring. Organizational restructuring included reviewing school handbooks to make sure they agreed with school-wide plans. Organizational restructuring also included altering positions for school counselors and school psychologists so they were used where they were most needed in the school to help implement PBS. Organizational restructuring also included defining rules for when to implement tertiary interventions. George et al. (2007) concluded that there was a definite need for change in the schools. Change could have come at a small or large scale, but it started when something was not working as well as it could have been and knowing there were ways to do it better. The change needed at Centennial School of Lehigh University and Northwest Elementary School affected overall practices at the schools. It started with a vision by the schools administrators and grew into something greater: the successful implementation of school-wide positive behavior support systems. Methods Used to Evaluate PBS Implementation During a separate study, in an effort to increase Florida s school districts participation in positive behavior support programs, the Florida Department of Education funded the state s PBS Project (Childs et al., 2010). The goal was to get more schools implementing PBS at all three levels of intervention. The participation of Florida public schools in this training was voluntary. Over 300 schools at various levels including pre kindergarten, elementary school, middle school, high school, and alternative/center schools were included. Between 2004 and 2007 school teams were trained by Project staff after committing to implementing Tier 1 PBS in their districts. Active participation of school administration was found to be an important part of the Tier 1

22 IMPLEMENTING SCHOOL-WIDE POSITIVE BEHAVIOR SUPPORT 22 training. The training lasted three days and included lectures, team activities, and videos of schools implementing PBS. During the training teams made action plans to help implement PBS in their districts throughout the school year. Components of the Tier 1 PBS training included the following: Establishing a team, understanding basic behavioral principles, building faculty buy in, establishing a data-based decision-making system (e.g., including behavioral definitions, behavior tracking forms, coherent discipline referral process, and effective consequences), identifying expectations, establishing rules for specific settings, developing reward systems, and implementing and evaluating the Tier 1/Universal Level PBS system (Childs et al., 2010, p.200). About 20% of Florida public schools, which was over 500 schools in 42 of the 67 school districts, had been trained in Tier 1 PBS by August Various evaluation measures were used to determine the effectiveness of Florida s PBS Project training. Areas evaluated included student outcomes, activities for implementation, the impact and satisfaction of the training, efforts for technical assistance, and team processes, (Childs et al., 2010). Data were put online twice a year to show evaluation summaries, and the summaries can be viewed at the Florida PBS Project s website: One evaluation form, the New School Profile, collected background information about schools before initial training. Information included contact information, demographics, academic data, and behavior. According to Florida s Positive Behavior Support Project website, academic data included the percentage of students with a disability, Florida Comprehensive Assessment Test (FCAT) results, and Dynamic Indicators of Basic Early Literacy Skills (DIBELS) oral reading fluency scores for the academic year. Behavior incidence data included

23 IMPLEMENTING SCHOOL-WIDE POSITIVE BEHAVIOR SUPPORT 23 the number of office managed discipline referrals (ODR), the number of days of in school suspension (ISS), and the number of out of school suspensions (OSS) for the academic year. The school s average daily attendance was also recorded. The information from the New School Profiles was used to determine the differences of PBS implementation in school districts with various backgrounds. The New School Profile gave a baseline to compare data from in behavioral areas (including ODR ISS, and OSS) and academic areas (specifically the FCAT) from the year prior to PBS implementation in the schools throughout the three year study following. Another form of training evaluation was the School Profile. The School Profile was a form similar to the New School Profile, except it did not request academic or behavior information. (Academic and behavior data was automatically gathered by the Outcome Data Summary at the end of the year.) Schools completed the form every year once they had Tier 1 PBS training (Childs et al., 2010). A 20-question survey known as the Team Process Evaluation measured the effectiveness of the PBS team. There were four categories centering on team building and functioning. They included conflict management, problem solving, communication/distributive leadership, and trust building (Childs et al., 2010). Each PBS team member completed the survey, rating questions from 1 (we never do) to 3 (we sometimes do) to 5 (we always do). The scores of the surveys were averaged to the nearest tenth and put online midyear. All areas of the survey had a state average above 4. The areas with the greatest average scores were friendly and no put downs. The areas with the lowest average scores were checks for understanding of concepts, summary of outcomes, and time limits. The results of the survey showed areas that needed change to successfully implement PBS.

24 IMPLEMENTING SCHOOL-WIDE POSITIVE BEHAVIOR SUPPORT 24 The Team Process Evaluation focused on the PBS team members feelings and opinions related to PBS implementation at the team members school. This evaluation was used because of the influence team commitment (including administrators, teachers, and support staff) had on PBS implementation. If the PBS teams were not actively supporting and demonstrating positive behavior support in the schools, then PBS was unlikely to be very successful in terms of behavioral and academic change for students. If there s no change in students behavior and academic performance, then there was no purpose for Florida s PBS Project s efforts. Benchmarks of Quality (BoQ) was another way to evaluate schools implementing Tier 1 PBS. Each spring team members completed the Team Member Rating, and the coach finished the Benchmarks Scoring Form based on a 100-point scale. BoQ was used to look at the extent Tier 1 PBS was being implemented, to seek out exemplary schools, and to develop action plans based on strengths and weaknesses. Scores of 70 or higher on the BoQ were considered high implementers, and scores below 70 were schools with low implementation. Categories on the Benchmarks of Quality include the PBS team, faculty commitment, effective procedures for dealing with discipline, data entry and analysis plan established, expectations and rules developed, reward/recognition program established, lesson plans for teaching expectations/rules, implementation plan, crisis plan, and evaluation ( The BoQ score may not reflect a full year of performance depending on when the school started PBS training. Results were given to the PBS teams and Florida s Department of Education annually (Childs et al., 2010). The Outcome Data Summary collected data on behavior referrals such as office discipline referrals, in school suspensions, and out of school suspensions at the end of the year. The

25 IMPLEMENTING SCHOOL-WIDE POSITIVE BEHAVIOR SUPPORT 25 Outcome Data Summary also incorporated attendance records and academic achievement records which included the statewide assessment test known as the Florida Comprehensive Assessment Test or FCAT. The PBS team coach completed this form using team input. Only 25 percent of Tier 1 PBS trained schools use the School-Wide Information System known as SWIS ( so continuing data collection and analysis of the Outcome Data Summary is necessary. The results helped to determine the impact of Tier 1 PBS on academics and behaviors (Childs et al., 2010). Completion of the Outcome Data Summary is voluntary, like the other surveys are. Unfortunately the study does not give statistics on the number of schools participating in the Outcome Data Summary. This information would be extremely beneficial to know to help determine the effects PBS has on student behavior. The School-Wide Implementation Factors (SWIF) survey was taken on the Internet by team members, coaches, and district coordinators that had taken Tier 1 PBS training. SWIF gathered information to help determine the overall satisfaction of those who received Tier 1 PBS training and to plan for future trainings. SWIF measures team members attitudes toward PBS and includes administrators, teachers, and support staff. So far 211 people from 91 schools have taken the SWIF survey after implementing PBS in their districts (Childs et al., 2010). Information from the SWIF survey helped to determine how important the attitudes of PBS team members are to the successful implementation of PBS. Not all schools whose team members received Tier 1 PBS training have continued to implement PBS in their districts. Another Web-based survey, the Attrition Survey, collected information from participants in the Tier 1 PBS training who had discontinued PBS in their schools. The Attrition Survey had a four-point scale that rated items from significantly

26 IMPLEMENTING SCHOOL-WIDE POSITIVE BEHAVIOR SUPPORT 26 contributing to not contributing at all to the lack of continued participation in PBS. Information gathered from the Attrition Survey was used to prevent other PBS training members from discontinuing PBS in the future. Thirty-two people from 18 schools have taken the Attrition Survey so far. Although more data needs to be collected, three areas of concern this study revealed are: (a) high rates of administrative and staff turnover in schools, (b) lack of time (administrator, team, staff), and (c) lack of commitment (administrator, team, staff) (Childs et al., 2010, p. 206). Data were collected at various times throughout the year. Data from the New School Profile was taken a minimum of two weeks before Tier 1 PBS training began. The School Profile, the School Team Update, and the Team Process Evaluation were part of the midyear data collection. They were distributed in the fall and collected by the middle of December each year. By the beginning of January, results from these surveys was known and shared with district coordinators and PBS team coaches. Surveys to collect data from the Benchmarks of Quality and the Outcome Data Summary were distributed in the late spring and collected by the middle of June each year. These end of the year data helped to determine overall outcomes of schools implementing PBS and to plan for future trainings. The SWIF survey was also collected at the end of the year, whereas the Attrition Survey was collected throughout the year as participants discontinued PBS in their schools. District coordinators were also given full evaluation summaries to distribute to district coaches (Childs et al., 2010). To encourage participation on the surveys, Florida s PBS Project gave money directly to school districts that completed the surveys. If surveys were finished during the allotted time period, funding was typically $200 for reports in the middle of the year and $600 for reports successfully completed at the end of the year. Schools that did not finish surveys in the middle of

27 IMPLEMENTING SCHOOL-WIDE POSITIVE BEHAVIOR SUPPORT 27 the year could still finish surveys at the end of the year, but they could not receive funding. Schools not actively implementing Tier 1 PBS also could not receive funding. Depending on the grant money available, the amount given to school districts changed (Childs et al., 2010). Apart from the data collection in the middle of the year and at the end of the year, the PBS Project collected data from the SWIF Survey and the Attrition Survey. All team members participating in the PBS effort were asked to take the SWIF Survey, and the team members were given the opportunity to win one of three $100 prizes determined by a drawing (Childs et al., 2010). Because there was a monetary incentive to participate in the surveys, and not all team members that completed the Tier 1 PBS training completed the surveys, the data may be skewed. The data would likely be more accurate if all team members, or at least all school districts participating in the PBS training, completed all surveys. Also, all the data are based on selfreports. The data would likely be more reliable if it was collected by an outside observer. Results from this study indicated that between 2004 and 2007 Florida schools trained in Tier 1 PBS are implementing PBS with an increased level of commitment each year. From 2004 to 2005, 54% of PBS trained schools scored 70 or above on the Benchmark of Quality evaluation. The Benchmark scoring form was based on a 100 point scale. Schools considered high implementers with strong fidelity scored 70 or greater on the BoQ. Schools scoring below 70 were considered low implementers. In the percentage of PBS trained schools that scored 70 or above on the BoQ increased to 63%, and by % of PBS trained schools in Florida had a BoQ score of at least 70 (Childs et al., 2010). Results from this study also suggested that there is a difference in implementation fidelity in terms of school types. The highest level of implementation fidelity was displayed by

28 IMPLEMENTING SCHOOL-WIDE POSITIVE BEHAVIOR SUPPORT 28 alternative/center schools with average BoQ scores of 69, 76, and 78 for the three school years between 2004 and With an average BoQ score of 71.3 over the three year span, elementary schools in Florida had the next highest level of fidelity. Middle schools followed with an average BoQ score of 67.3, and then high schools with the lowest average BoQ score of 66 (Childs et al., 2010). Childs et al. (2010) noted that behavioral outcomes, implementation fidelity, and academic achievement data were not significant at the high school level in comparison to other school levels. Of all the schools that received PBS training in Florida, only 9% were high schools. As a result of PBS implementation not being effective at the high school level, Florida s PBS Project started the following efforts for change: (a) implementing PBS Plus, a 1-year intensive planning process to build administrator and faculty buy in prior to initiating the Tier 1/Universal Level PBS training; (b) training one grade level at a time; (c) implementing continued and frequent social skills groups across all students, faculty, and staff; (d) utilizing both internal and external PBS coaches for each site; (e) extended training to accommodate larger school-based teams; (f) encouraging earlier student participation on the school-based teams; and (g) continuously advocating at the district level for administrator stability (Childs et al., 2010, p.208). Childs et al. (2010) noted that additional research is necessary to determine if the methods listed above affected behavioral outcomes, implementation fidelity, and academic achievement. The SWIF Survey results proposed that there was an overall opinion difference between BPS team members from higher implementing schools (BoQ of 70 or above) compared to this from lower implementing schools (BoQ below 70). Respondents from higher implementing