Closed-Loop Supply Chains: Practice and Potential
|
|
- Edwina Pitts
- 8 years ago
- Views:
Transcription
1 Closed-Loop Supply Chains: Practice and Potential V. Daniel R. Guide, Jr. Luk N. Van Wassenhove Pennsylvania State University INSEAD 2005 Guide & Van Wassenhove 1
2 Migrant child from Hunan province sits atop one of countless piles of unrecyclable computer waste imported from around the world. Guiyu, China. December Copyright Basel Action Network Guide & Van Wassenhove 2
3 Presentation outline Definition and examples Business process approach Economic attractiveness Time value Roadmap for reverse supply chain redesign 2005 Guide & Van Wassenhove 3
4 Definition Closed-loop supply chains: are designed and managed to explicitly consider the reverse and forward supply chain activities over the entire life cycle of the product Guide & Van Wassenhove 4
5 A closed-loop supply chain Raw Matls Manufacturing Distribution Reseller or Customer Sales Overstocks Spares Recovery Return Stream Returns Evaluation Spare Components Refurbished product (Secondary Market) Scrap 2005 Guide & Van Wassenhove 5
6 Types of returns Commercial returns 30 to 90 day free returns policy in US HP: total costs: 2% of gross $ sales annually Repair / warranty returns Leasing End-of-use returns Cell phones: 80% replaced after first year of use End-of-life returns Mandatory take-back in EU (WEEE) 2005 Guide & Van Wassenhove 6
7 Closed-loop supply chains for containers Cartridge reuse Supplier Forward Flows Reverse Flows Single-use cameras Supplier Manufacturer Manufacturer Retailers Retailers Cash for return Customers Pre-paid mailers Customers Characteristics: commodity goods, simple products, high volumes, low variance, non-distinguishable products, OEM controlled, short lead times 2005 Guide & Van Wassenhove 7
8 Forward Flows A closed-loop supply chain for photocopiers Supplier Reverse Flows Remanufactured Flows Manufacturer Spare Parts Retailer Remanufacturer Deposits, leasing, and financial incentives OEM Customers (new technology) Deposits, leasing, and financial incentives Remanufactured Customers (older technology) Characteristics: high variances, stable production technology, limited volumes, modular design, imbalances in supply and demand, cannibalization 2005 Guide & Van Wassenhove 8
9 A closed-loop supply chain for commercial tire retreading Forward Flows Supplier Reverse Flows Remanufactured Flows Manufacturer Retailers Customers Trucking Fleets Retreader Characteristics: low variance in returns timing, low variance in quality, easy to sell, intermediate logistics costs 2005 Guide & Van Wassenhove 9
10 Key activities Product returns management Product acquisition Reverse logistics Test, sort, grade, and disposition Remanufacturing/reconditioning operational issues Repair Remanufacture Recycle Remarketing Distribution Sales Reuse 2005 Guide & Van Wassenhove 10
11 How hard are these key activities? Product Acquisition Reverse Logistics Test Sort Grade Remanufacture/ refurbish Remarketing Product Life Extension Easy Easy Hard Hard Easy Jet engines Refillable Containers Easy Easy Easy Easy Easy Toner cartridges Tire Retreading Commercial Easy Intermediate Intermediate Intermediate Easy Consumer Electronics Reuse Hard Easy Easy Easy Intermediate Cellular Phones Industrial Remanufacturing Intermediate Intermediate Hard Hard Hard Copiers Tire Retreading Passenger Easy Hard Intermediate Intermediate Hard 2005 Guide & Van Wassenhove 11
12 OR research on closed loop supply chains focus on single cells of the matrix, optimising only part of the process a cost minimisation perspective intricate models for a given sector e.g.: minimum cost disassembly scheduling algorithms for car engines 2005 Guide & Van Wassenhove 12
13 Presentation outline Definition and examples Business process approach Economic attractiveness Time value Roadmap for reverse supply chain redesign 2005 Guide & Van Wassenhove 13
14 A business process approach Need to remove bottlenecks (acquisition, remanufacturing, remarketing) Need to optimise as a global process with a view on maximising value recovery (as opposed to cost minimisation) Need to consider time value of the product over its lifecycle 2005 Guide & Van Wassenhove 14
15 A business process approach Product acquisition is a major driver of success Creating effective remarketing channels is another major driver Research emphasis has largely been on reverse logistics, disassembly and remanufacturing operations 2005 Guide & Van Wassenhove 15
16 A business process approach Product Returns Management Remanufacturing Operational Issues Remanufactured Products Market Development 2005 Guide & Van Wassenhove 16
17 Presentation outline Definition and examples Business process approach Economic attractiveness Time value Roadmap for reverse supply chain redesign 2005 Guide & Van Wassenhove 17
18 Product returns represent a value stream, not just a waste stream 2005 Guide & Van Wassenhove 18
19 A simple view on the impact of acquisition price A given acquisition price Quality distribution Expected quantity to be acquired Average inventory Replacement materials Labor costs Machines & buildings Total acquisition cost Disposal cost OPERATING COSTS OPERATING COSTS CURRENT ASSETS OPERATING COSTS FIXED ASSETS 2005 Guide & Van Wassenhove 19
20 EVA calculation Revenue Fixed SP Volume PBIT Revenue - Costs x Oper Costs Materials, Labor, Acquisition Price, Disposal Cash taxes Fixed NOPAT PBIT - Cash taxes Capital Charge Average assets WACC EVA Current assets Inventory, Prepaid Rent and Insurance Fixed assets Machines & Bldg Capital employed Fixed assets + Working capital x WACC Fixed + Current liabilities Trade Payables, Accrued Expenses (e.g. unpaid salaries) Working capital requirement PBIT = Profit before income taxes NOPAT = Net operating profit after taxes WACC = Weighted average cost of capital 2005 Guide & Van Wassenhove 20
21 Example of a simple acquisition model Determine quantities to be acquired of different quality classes of used phones Within a given quality class prices increase with quantity Lower quality phones require higher refurbishment costs The quantity of refurbished phones sold decreases with the sales price 2005 Guide & Van Wassenhove 21
22 Presentation outline Definition and examples Business process approach Economic attractiveness Time value Roadmap for reverse supply chain redesign 2005 Guide & Van Wassenhove 22
23 Time-sensitive product return streams Short life-cycles; high obsolescence risk Returned products losing value rapidly Value of time a key parameter Examples: PCs Printers and Computer Peripherals Mobile Phones Telecommunications Equipment 2005 Guide & Van Wassenhove 23
24 How to maximize value recovery? The longer it takes to put a returned product back on the market, the lower the likelihood that there are economically viable reuse options. Cost minimisation typically leads to slow and centralized returns handling and high product value erosion Guide & Van Wassenhove 24
25 Two types of optimisation model opportunities Optimise across the key activities for a given type of returns Optimise across types of returns over the lifecycle of the product The latter is more important for short life cycle products 2005 Guide & Van Wassenhove 25
26 Example: operational management for rapid response Notebooks returns management at HP Europe Returned notebooks refurbished by ODM Fragmented process designed to minimise refurbishment costs Management did not take into account time value 2005 Guide & Van Wassenhove 26
27 Example: price erosion notebooks Average price erosion laptops all channels Average price Quality 1 Quality Age (months) Price erosion: quality 1: $25 per month quality 2: $40 per month 2005 Guide & Van Wassenhove 27
28 Cumulative shipments to and from the ODM over a 10 month period Volume (cumul.) THROUGHPUT LEAD TIME INVENTORY 0 Apr-02 May-02 Jun-02 Jul-02 Aug-02 Sep-02 Oct-02 Nov-02 Dec-02 Jan-03 Sent Received 2005 Guide & Van Wassenhove 28
29 Flow diagram for notebook computers 2005 Guide & Van Wassenhove 29
30 High-touch refurbishment by the ODM, assuming the ODM lead time is two months 2005 Guide & Van Wassenhove 30
31 The effect of better disposition POLICY TEST TEST α INPUT (used products) 1 α Low touch refurbishment SALES ODM refurbishment Price erosion 1 (same price) profit ` ODM LT = 3 m ODM LT = 2 m ODM LT = 1 m alpha 2005 Guide & Van Wassenhove 31
32 Example: design for rapid response When should one design product return processes for minimum cost as opposed to minimum time value decay? What are the major drivers? Queuing model to maximise profit over the lifecycle of the product 2005 Guide & Van Wassenhove 32
33 Centralized, Efficient Returns Process Design Re-stock Remanufacture Product Returns Centralized Evaluation & Test Facility Parts Recovery Scrap Retailers & Resellers 2005 Guide & Van Wassenhove 33
34 Differences in Marginal Value of Time for Returns % Loss in Value Time-insensitive Product (Low MVT) e.g. Power Tools Time-sensitive Product (High MVT) e.g. Printers & mobile phones Time 2005 Guide & Van Wassenhove 34
35 The value of lead time reduction HP printers (US): One day reduction between evaluation and remanufacturing $72k One day reduction between remanufacturing and the secondary market $79k Bosch Power Tools: One day reduction between evaluation and remanufacturing $11k One day reduction between remanufacturing and the secondary market $12k 2005 Guide & Van Wassenhove 35
36 Value ($) of One Day Reduction Between Evaluating Facility and Remanufacturing Completion as a Function of Value Decay Parameter, Return Rate (left), and Product Value (right) Value Value return_rate P0 value_decay value_decay Guide & Van Wassenhove 36
37 Decentralized reverse supply chain with pre-ponement for fast clock speed industries Reseller Restock Returns Reseller Reseller Test & Repair Facility Parts Recovery Reseller Refurbish Reseller Evaluation of product at retailer or reseller Scrap 2005 Guide & Van Wassenhove 37
38 Process Flow: Decentralized Network with Preponement As p increases Factory Distributor Retailer μ f μ μ r λ+(1-p)λ d r λ+(1-p)λ r Sales λ+λr Increased value of preponement pλ r Decreased congestion, lower delay cost Preponement Eval. Remanufacturing μ m (1-p-s)λ r μ e λr μ c Customer (1-p-s)λ r sλ r Returns λ μ 2 μ s Sales: secondary market Scrap Consumption 2005 Guide & Van Wassenhove 38
39 Presentation outline Definition and examples Business process approach Economic attractiveness Time value Roadmap for reverse supply chain redesign 2005 Guide & Van Wassenhove 39
40 Roadmap for reverse supply chain redesign 1. Treat returns as a value stream, as opposed to a waste stream. 2. Consider the reverse supply chain from end-to-end. Any sub-process can become a system bottleneck. 3. Identify and develop the right performance metrics and track them systematically Guide & Van Wassenhove 40
41 Roadmap for reverse supply chain redesign 4. Start by constructing simple models based on the right information. Pay particular attention to the economic impact of time. 5. Use the insights obtained from the models to fully understand the economic impact of alternative designs and operational policies. 6. Align the organizational structure and the incentives/reward systems Guide & Van Wassenhove 41
42 Where do we go from here? Additional empirical research Case studies Laboratory and field experiments Commercial product returns projects Models that take into account the time-value of product returns (e.g.: demo reuse) Product acquisition models Marketing models (e.g.: cannibalisation) Installed base management 2005 Guide & Van Wassenhove 42
43 For further reading Guide & Van Wassenhove (Eds.), Business Aspects of Closed-Loop Supply Chains. Carnegie Mellon University Press Dekker, Fleischmann, Inderfurth & Van Wassenhove (Eds.), Reverse Logistics: Quantitative Models for Closed-Loop Supply Chains. Springer-Verlag Flapper, van Nunen & Van Wassenhove (Eds.), Managing Closed-Loop Supply Chains. Springer-Verlag Guide & Van Wassenhove (Eds.), California Management Review Vol. 46 Nr. 2, Winter 2004 Guide & Van Wassenhove (Eds.), Interfaces Vol. 33 Nr. 6, Nov.- Dec Guide & Van Wassenhove (Eds.), Production and Operations Management, in-progress Guide & Van Wassenhove 43
Once lightly regarded, the flow of product returns is becoming
Reverse Supply Chains for Commercial Returns Joseph D. Blackburn V. Daniel R. Guide, Jr. Gilvan C. Souza Luk N. Van Wassenhove Once lightly regarded, the flow of product returns is becoming a significant
More informationCalifornia Management Review: Reverse Supply Chains for Commercial Returns
California Management Review: Reverse Supply Chains for Commercial Returns Joseph D. Blackburn 1, V. Daniel R. Guide, Jr. 2, Gilvan C. Souza 3, Luk N. Van Wassenhove 4 1 Owen Graduate School of Management,
More informationFaculty & Research. Working Paper Series. The Challenge of Closed-Loop Supply Chains. D. Guide T. Harrison and. L. Van Wassenhove 2003/62/TM
Faculty & Research The Challenge of Closed-Loop Supply Chains by D. Guide T. Harrison and L. Van Wassenhove 2003/62/TM Working Paper Series The Challenge of Closed-Loop Supply Chains V. Daniel R. Guide,
More informationMeasuring Performance of Reverse Supply Chains in a Computer Hardware Company
Measuring Performance of Reverse Supply Chains in a Computer Hardware Company M.B. Butar Butar, D. Sanders, G. Tewkesbury 1 School of Engineering, University of Portsmouth, Portsmouth, United Kingdom (mde80356@myport.ac.uk)
More informationHewlett-Packard Company Unlocks the Value Potential from Time-Sensitive Returns
Vol. 35, No. 4, July August 2005, pp. 281 293 issn 0092-2102 eissn 1526-551X 05 3504 0281 informs doi 10.1287/inte.1050.0145 2005 INFORMS Hewlett-Packard Company Unlocks the Value Potential from Time-Sensitive
More informationChapter 15 Managing Reverse Flows in the Supply Chain
Chapter 15 Managing Reverse Flows in the Supply Chain Traditionally, reverse flows were not viewed as adding value for customers or revenue for the manufacturer or producer. Information and financials
More informationAn Introduction to Product Takeback
An Introduction to Product Takeback Overview Driving forces behind product takeback Product takeback legislation Product end-of-life options Reverse logistics Case study Motivation for Product Takeback
More informationAT&T Global Network Client for Windows Product Support Matrix January 29, 2015
AT&T Global Network Client for Windows Product Support Matrix January 29, 2015 Product Support Matrix Following is the Product Support Matrix for the AT&T Global Network Client. See the AT&T Global Network
More informationStrategic Issues in Closed-Loop Supply Chains with Remanufacturing
Strategic Issues in Closed-Loop Supply Chains with Remanufacturing Mark Ferguson March 4, 2009 Abstract In this chapter we look at the strategic issue facing firms regarding whether or not to remanufacture
More informationReverse Logistics From Black Hole to Untapped Revenue Stream. A White Paper Prepared by Ryder Supply Chain Solutions
Reverse Logistics From Black Hole to Untapped Revenue Stream A White Paper Prepared by Ryder Supply Chain Solutions 2010 Ryder System, Inc. All rights reserved. In a recent survey of over 160 companies
More informationManaging Closed-Loop Supply Chains
1. Topic 2. Original reference Managing Closed-Loop Supply Chains Book: Flapper, Simme Douwe P., Nunen, Jo A.E.E. & Van Wassenhove, Luk N. (Eds.) (2005). Managing Closed-Loop Supply Chains. Springer, Berlin,
More informationReverse Supply Chain: Completing the Supply Chain Loop
Cognizant 20-20 Insights Reverse Supply Chain: Completing the Supply Chain Loop Executive Summary Traditionally, businesses have concentrated on improving the forward supply chain for their products (e.g.,
More informationGraduate School Master of Science in Logistics and Transport Management Master Degree Project No. 2011:72 Supervisor: Ove Krafft
Reverse Supply Chain Management -explore the feasibility to incorporate forward supply chain strategy into the reverse supply chain in the electronic industry Yin Wei Graduate School Master of Science
More informationICT Remanufacturing in the European B2B market. Questions + Answers. www.bitkom.org
ICT Remanufacturing in the European B2B market www.bitkom.org 2 ICT Remanufacturing in the European B2B market Global ICT»Original Equipment Manufacturers«(OEMs) are actively engaged in the effective reuse
More informationThe Evolution of Closed-Loop Supply Chain Research
OPERATIONS RESEARCH Vol. 57, No. 1, January February 2009, pp. 10 18 issn 0030-364X eissn 1526-5463 09 5701 0010 informs doi 10.1287/opre.1080.0628 2009 INFORMS OR FORUM The Evolution of Closed-Loop Supply
More informationStart Your. Business Business Plan
Start Your Waste Recycling Business A TECHNICAL STEP-BY-STEP-GUIDE OF HOW TO START A COMMUNITY-BASED WASTE RECYCLING BUSINESS Start Your Waste Recycling Business Business Plan INTERNATIONAL LABOUR OFFICE
More informationStrategic Management of Spare Parts in Closed-Loop Supply Chains A System Dynamics Approach. Thomas Stefan Spengler
Strategic Management of Spare Parts in Closed-Loop Supply Chains A System Dynamics Approach Thomas Stefan Spengler Braunschweig University of Technology, Germany Department of Production Management Presentation
More informationLife Cycle Assessment of a Solid Ink MFP Compared with a Color Laser MFP Total Lifetime Energy Investment and Global Warming Impact
Xerox ColorQube 8900 Color MFP White Paper Life Cycle Assessment of a Solid Ink MFP Compared with a Color Laser MFP Total Lifetime Energy Investment and Global Warming Impact Table of Contents Executive
More informationDesigning Closed-loop Supply Chains: Implementation of the WEEE directive in the UK 1
Issue 56 Feature Designing Closed-loop Supply Chains: Implementation of the WEEE directive in the UK 1 Dr Wojciech Piotrowicz, Oxford Institute of Retail Management, Saïd Business School, University of
More informationSupply Chain Management
Supply Chain Management อาจารย ดร.อ ศว ณ ปส ธรรม Email: win@riped.utcc.ac.th 11-1 Supply Chain the sequence of organizations (their facilities, functions, and activities) that are involved in producing
More informationVol. 1, Chapter 3 - Accounting Adjustments
Vol. 1, Chapter 3 - Accounting Adjustments Problem 1 1. ($20,000 2,000) 48 = $375 per month 2. Jan. 31 Depreciation Expense $375 Accumulated Depreciation Van $375 To record depreciation expense for January
More informationEnvironmentally Sound Management of E- waste: Emerging Issues, Challenges and Opportunities for Material Recovery and Recycling
Environmentally Sound Management of E- waste: Emerging Issues, Challenges and Opportunities for Material Recovery and Recycling Dr Sunil Herat Senior Lecturer in Waste Management & Project Leader Griffith
More informationMANAGING YOUR BUSINESS S CASH FLOW. Managing Your Business s Cash Flow. David Oetken, MBA CPM
MANAGING YOUR BUSINESS S CASH FLOW Managing Your Business s Cash Flow David Oetken, MBA CPM 1 2 Being a successful entrepreneur takes a unique mix of skills and practices. You need to generate exciting
More informationClosing the Loop: Reverse supply chain management and product return processes in electronics retailing
Closing the Loop: Reverse supply chain management and product return processes in electronics retailing Master Thesis in International Logistics and Supply Chain Management Authors: Julija Gorskova Edrion
More informationA PLM/KMS integration for Sustainable Reverse Logistics. T. Manakitsirisuthi, Y. Ouzrout, A. Bouras
PLM11 8th International Conference on Product Lifecycle Management 353 A PLM/KMS integration for Sustainable Reverse Logistics T. Manakitsirisuthi, Y. Ouzrout, A. Bouras LIESP-Laboratory - Université Lumière
More informationFinancial Statement Consolidation
Financial Statement Consolidation We will consolidate the previously completed worksheets in this financial plan. In order to complete this section of the plan, you must have already completed all of the
More informationLogical steps to logistics optimization. Preparing for smart metering mass deployment
Logical steps to logistics optimization Preparing for smart metering mass deployment Around the world, smart metering is a major transformation changing the way energy and utility companies engage with
More informationMaking the Business Case for Environmentally Responsible Supply Chain Management
Making the Business Case for Environmentally Responsible Supply Chain Management Diane A. Mollenkopf Associate Professor of Logistics University of Tennessee February 19, 2009 Being Green.Corporate Citizenship
More informationAPPLICATION OF SIMULATION IN INVENTORY MANAGEMENT OF EOL PRODUCTS IN A DISASSEMBLY LINE
APPLICATION OF SIMULATION IN INVENTORY MANAGEMENT OF EOL PRODUCTS IN A DISASSEMBLY LINE Badr O. Johar, Northeastern University, (617) 3737635, johar.b@husky.neu.edu Surendra M. Gupta, Northeastern University,
More informationYou manage your business. We manage your electronic supply chain. DB SCHENKERelectronics
You manage your business. We manage your electronic supply chain. DB SCHENKERelectronics Our core business: The supply chain side of your business. At DB Schenker, we have a very simple understanding of
More informationChapter 2 A Quality Framework in Closed Loop Supply Chains: Opportunities for Value Creation
Chapter 2 A Quality Framework in Closed Loop Supply Chains: Opportunities for Value Creation Umut Çorbacıoğlu and Erwin A. van der Laan Abstract Quality issues and uncertainties are encountered in almost
More informationOPERATING FUND. PRELIMINARY & UNAUDITED FINANCIAL HIGHLIGHTS September 30, 2015 RENDELL L. JONES CHIEF FINANCIAL OFFICER
PRELIMINARY & UNAUDITED FINANCIAL HIGHLIGHTS September 30, 2015 RENDELL L. JONES CHIEF FINANCIAL OFFICER MANAGEMENT OVERVIEW September 30, 2015 Balance Sheet Cash and cash equivalents had a month-end balance
More informationPrimary Logistics Activities
1 TOPIC 1: OVERVIEW OF BUSINESS LOGISTICS AND PLANNING Topic Outcomes: You should be able: 1. Define logistics 2. Define activity mix in logistics business 3. Determine the importance of business logistics
More informationOn-line supplement On the Integrated Production and Distribution Problem with Bi-directional Flows
On-line supplement On the Integrated Production and Distribution Problem with Bi-directional Flows Lei Lei Department of Supply Chain Management and Marketing Sciences, Rutgers University, 180 University
More informationTraining Manual: The Basics of Financing Agriculture
Training Manual: The Basics of Financing Agriculture Acknowledgement The Agriculture Finance Training Manual is part of AgriFin s Agriculture Finance Training Tools. The Manual was developed by IPC - Internationale
More informationA system dynamics model for strategic management of spare parts in closed-loop supply chains
A system dynamics model for strategic management of spare parts in closedloop supply chains Marcus Schröter* and Thomas Spengler** * phone: 49 531 391 2204; marcus.schroeter@tubs.de ** phone: 49 531 391
More informationService supply chain as a source of competitive advantage How businesses are creating value from the service supply chain
Service supply chain as a source of competitive advantage How businesses are creating value from the service supply chain May 2014 At a glance Product companies have focused on reducing fulfillment supply
More informationWHAT IS LEAN ACCOUNTING?
WHAT IS LEAN ACCOUNTING? Brian H Maskell President,. Lean Accounting is the general term used for the changes required to a company s accounting, control, measurement, and management processes to support
More informationTURNKEY SOLUTIONS. Global Leaders in LCD Enhancements, Notebook Parts, PCB and LCD Repairs and Reverse Logistics
TURNKEY SOLUTIONS Global Leaders in LCD Enhancements, Notebook Parts, PCB and LCD Repairs and Reverse Logistics LCD and Computer Spare Parts Distribution LCD Enhancement Services Component Level Repair
More information11 Smart and Sustainable Supply Chains
11 Smart and Sustainable Supply Chains 1 11 Smart and Sustainable Supply Chains Jo A.E.E. van Nunen, Rob A. Zuidwijk, Hans M. Moonen RSM, Erasmus University Rotterdam, PO Box 1738, 3000 DR Rotterdam, The
More informationA LOT-SIZING PROBLEM WITH TIME VARIATION IMPACT IN CLOSED-LOOP SUPPLY CHAINS
A LOT-SIZING PROBLEM WITH TIME VARIATION IMPACT IN CLOSED-LOOP SUPPLY CHAINS Aya Ishigaki*, ishigaki@rs.noda.tus.ac.jp; Tokyo University of Science, Japan Tetsuo Yamada, tyamada@uec.ac.jp; The University
More informationThe Real Estate Enterprise Supply Chain Logistics Model Research
, pp.75-84 http://dx.doi.org/10.14257/ijunesst.2015.8.12.08 The Real Estate Enterprise Supply Chain Logistics Model Research Jian-ping You Central South University csuyoujianping@126.com Abstract To overcome
More informationAccounting for a Merchandising Business
Chapter 11 Accounting for a Merchandising Business ANSWERS TO SECTION 11.1 REVIEW QUESTIONS (text p. 428) The Merchandising Business 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 1. 2. 3. 4. 14. 15. Copyright
More informationCOMPARISON OF FIXED & VARIABLE RATES (25 YEARS) CHARTERED BANK ADMINISTERED INTEREST RATES - PRIME BUSINESS*
COMPARISON OF FIXED & VARIABLE RATES (25 YEARS) 2 Fixed Rates Variable Rates FIXED RATES OF THE PAST 25 YEARS AVERAGE RESIDENTIAL MORTGAGE LENDING RATE - 5 YEAR* (Per cent) Year Jan Feb Mar Apr May Jun
More informationCOMPARISON OF FIXED & VARIABLE RATES (25 YEARS) CHARTERED BANK ADMINISTERED INTEREST RATES - PRIME BUSINESS*
COMPARISON OF FIXED & VARIABLE RATES (25 YEARS) 2 Fixed Rates Variable Rates FIXED RATES OF THE PAST 25 YEARS AVERAGE RESIDENTIAL MORTGAGE LENDING RATE - 5 YEAR* (Per cent) Year Jan Feb Mar Apr May Jun
More informationAsset Management for the Public Sector with Total Accountability
Asset Management for the Public Sector with Total Accountability An asset is a tangible or intangible item of positive economic value which can be owned and managed, or controlled. Asset management (AM)
More informationBrammer Invend TM. > Convenience & simplicity > Reduce consumption > Lower inventory costs > Improve productivity. 28 th July 2015
Brammer Invend TM > Convenience & simplicity > Reduce consumption > Lower inventory costs > Improve productivity 28 th July 2015 Agenda What is Invend? Benefits for Brammer s customers Benefits for Brammer
More informationReverse Logistics the least used differentiator
Reverse Logistics the least used differentiator SM Copyright 2005 United Parcel Service of America, Inc. All Rights Reserved. No part of this publication may be reproduced without the prior written permission
More informationThe big Small and Medium story - A commentary on SME Financing
The big Small and Medium story - A commentary on SME Financing Mr. Rakesh Singh CEO Limited Key Fundamentals update Developments since Mar 14 Apr Dec 13 Nov 14 New Government Equity Fed tapering / US Recovery
More informationIT Trading UK Ltd Computer & IT Equipment Disposal Specialists
IT Trading UK Ltd Computer & IT Equipment Disposal Specialists Unit 4A Scott's Close, Downton Business Centre, Downton, Salisbury, Wiltshire, SP5 3RA Tel: 01725 513403 Fax: 01725 513714 Email: info@it-trading.co.uk
More informationMaximize, Optimize, and Minimize (MOM) The framework for a better customer annuity supply chain
Maximize, Optimize, and Minimize (MOM) The framework for a better customer annuity supply chain SM Copyright 2005 United Parcel Service of America, Inc. All Rights Reserved. No part of this publication
More informationIT for Green: Impacting the Triple Bottom Line - People, Planet, and Profits. Webcast May 21, 2008
IT for Green: Impacting the Triple Bottom Line - People, Planet, and Profits Webcast May 21, 2008 Webcast Logistics Audio lines are muted until Q&A session Submit your questions via the Live Meeting Chat
More informationBasic Business Plan Outline
Basic Business Plan Outline A business plan needs to be a well thought out, honest, appraisal of the business and opportunity. This outline is meant to be used for your road map. It should be a living
More informationCDL Warrior Truck Driver Communication & Safety (TDCS) System. May 12, 2015
CDL Warrior Truck Driver Communication & Safety (TDCS) System May 12, 2015 Background Estimated that 4,000 to 9,000 trucks used over the life of a well. This volume, combined with the remote location,
More informationThe Impact of Medicare Part D on the Percent Gross Margin Earned by Texas Independent Pharmacies for Dual Eligible Beneficiary Claims
The Impact of Medicare Part D on the Percent Gross Margin Earned by Texas Independent Pharmacies for Dual Eligible Beneficiary Claims Angela Winegar, M.S., Marvin Shepherd, Ph.D., Ken Lawson, Ph.D., and
More informationGeneral Electric Canada (Healthcare) Annual Report to the Director. January 1 December 31, 2014
General Electric Canada (Healthcare) Annual Report to the Director January 1 December 31, 2014 Submitted to: Prepared by: David Ranson Director, Waste Management PO Box 9341, STN PROV GOVT Victoria, BC
More informationReused Product Pricing and Stocking Decisions in Closed-Loop Supply Chain
Reused Product Pricing and Stocking Decisions in Closed-Loop Supply Chain Yuanjie He * California State Polytechnic University, Pomona, USA Abolhassan Halati California State Polytechnic University, Pomona,
More informationValue Recovery. arrow.com
Value Recovery arrow.com Value Recovery With Arrow Value Recovery, it s often not the end of a product s life it s the beginning of a different one. The world of Five Years Out is all about new thinking,
More informationResearch Article Two-Period Inventory Control with Manufacturing and Remanufacturing under Return Compensation Policy
Discrete Dynamics in Nature and Society Volume 2013, Article ID 871286, 8 pages http://dx.doi.org/10.1155/2013/871286 Research Article Two-Period Inventory Control with Manufacturing and Remanufacturing
More information9. Short-Term Liquidity Analysis. Operating Cash Conversion Cycle
9. Short-Term Liquidity Analysis. Operating Cash Conversion Cycle 9.1 Current Assets and 9.1.1 Cash A firm should maintain as little cash as possible, because cash is a nonproductive asset. It earns no
More informationHow to Cheat and Make Better Decisions with Predictive Analytics. Track 1 Session 3
How to Cheat and Make Better Decisions with Predictive Analytics Track 1 Session 3 Robert Heaney - Title: Lead Analyst, Supply Chain Management - Company: Aberdeen Group - Email : Bob.Heaney@Aberdeen.com
More informationLogistics Management SC Performance, SC Drivers and Metrics. Özgür Kabak, Ph.D.
Logistics Management SC Performance, SC Drivers and Metrics Özgür Kabak, Ph.D. Outline Supply Chain Performance: Achieving Strategic Fit and Scope Competitive and supply chain strategies Achieving strategic
More information2014 Mobile Trends Report
2014 Mobile Trends Report 1 DEVICE LIFECYCLE IS SHRINKING 1 DEVICE LIFECYCLE IS SHRINKING Trend Overview Smartphones have the shortest product lifecycle of any product in consumer electronics: Shelf life
More informationProject Cash Flow 3,500,000 3,000,000 2,500,000 2,000,000 1,500,000. Investor and Developer Cash 1,000,000 500,000. Sep-00. Sep-99. Dec-99.
Project Cash Flow 3,500,000 3,000,000 2,500,000 2,000,000 1,500,000 1,000,000 500,000 0 Jan-99 Feb-99 Mar-99 Apr-99 May-99 Jun-99 Investor and Developer Cash Jul-99 Aug-99 Sep-99 Oct-99 Nov-99 Dec-99 Jan-00
More informationABSTRACT. Service Based Manufacturing Strategies Implication for Product Development, Production and Service Operations in Global Companies
ABSTRACT Service Based Manufacturing Strategies Implication for Product Development, Production and Service Operations in Global Companies Ulf Karlsson Ph.D. MTH International 40 Linbrook Road West Hartford
More informationSenator Richard Di Natale
Senator Richard Di Natale Expenditure on Entitlements paid by the Department of Finance and Deregulation 1 July to 31 December 2012 Final Report Senator Richard Di Natale Summary of Parliamentary Expenditure
More informationSupply Chain Optimization & Efficiency: Looking at what other Industries do to enable Cost Reduction
Replace with image Supply Chain Optimization & Efficiency: Looking at what other Industries do to enable Cost Reduction MRO Asia, Singapore Expo Convention Centre Date: 30 th October 2013 Today s Panel
More informationE-waste Challenges & Solutions
E-waste Challenges & Solutions December 2013 SIMS at a glance Global 6 continents, 46 countries Over 500,000 tonnes processed annually #11 on the list of Global 100 Most Sustainable Companies Quality ISO
More informationIndustry Environment and Concepts for Forecasting 1
Table of Contents Industry Environment and Concepts for Forecasting 1 Forecasting Methods Overview...2 Multilevel Forecasting...3 Demand Forecasting...4 Integrating Information...5 Simplifying the Forecast...6
More informationDRAFT. Accounting for a Merchandising Business. SECTION 10.1 REVIEW QUESTIONS (page 401) 1. 5. 6. 7. 8. 10. 11. 12. 13. 14. 15. 16. 17.
CHAPTER 10 Accounting for a Merchandising Business SECTION 10.1 REVIEW QUESTIONS (page 401) 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 324 Accounting 1 Student Workbook Copyright 2013 Pearson
More informationNeed to know finance
Need to know finance You can t hide from it Every decision has financial implications Estimating sales and cost of sales (aka direct costs) Gross Profit and Gross Profit Margin (GPM) Sales cost of sales
More informationTABLE OF CONTENTS MRK GROUP LTD CAPABILITIES 2 GSA AWARDED TERMS AND CONDITIONS 3 AWARDED GSA PRICE LIST 6
GENERAL SERVICES ADMINISTRATION FEDERAL SUPPLY SERVICE 899-ENVIRONMENTAL SERVICES AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST On-line access to contract ordering information, terms and conditions, up-to-date
More informationBusiness Plan. Your Business Name
Business Plan Your Business Name Owners Address City, ST ZIP Code Telephone Fax E-Mail Date: Page 2 II. Executive Summary Write this section last. We suggest that you make it one page long; two pages max.
More informationLecture Series: Consumer Electronics Supply Chain Management
Lecture Series: Consumer Electronics Supply Chain Management Mohit Juneja i2 Technologies Divakar Rajamani, Ph.D. UTD Center for Intelligent Supply Networks () 2003 UTD Lecture 1: Introduction to Consumer
More informationCREATIVE SOLUTIONS FOR REVERSE LOGISTICS NON-PROFIT ORGANIZATIONS AND RETURNS MANAGEMENT UTILIZING
CREATIVE SOLUTIONS FOR REVERSE LOGISTICS AND RETURNS MANAGEMENT UTILIZING NON-PROFIT ORGANIZATIONS INCREASE COMPANY MARGINS WHILE REDUCING LANDFILL TONNAGE By Gary Schuler Founder/CEO of Gleaning the Fields,
More informationEffective logistics management strategies for perishable food supply chains; impacts on food quality, safety and waste
Effective logistics management strategies for perishable food supply chains; impacts on food quality, safety and waste Prof.dr.ir. Jack G.A.J. van der Vorst Dr. Roberto Rossi, (Dr.) Willem Rijpkema Wageningen
More informationThe bullwhip effect in the closed loop supply chain
The bullwhip effect in the closed loop supply chain Lizhen Huang1,2, 3 Qifan Wang3,4 1. Fuzhou University, 2. Bergen University, 3. Tongji University, 4. Fudan University Faculity of Management, Fuzhou
More informationSUSTAINABILITY AND ITS IMPACT ON THE SELECTION OF A REVERSE LOGISTICS STRATEGY
SUSTAINABILITY AND ITS IMPACT ON THE SELECTION OF A REVERSE LOGISTICS STRATEGY There can be a synergistic effect between a reverse logistics strategy and the implementation of sustainability. Companies
More informationInventory Control in Closed Loop Supply Chain using System Dynamics
Inventory Control in Closed Loop Supply Chain using System Dynamics Roberto Poles RMIT University, School of Business Information Technology 239 Bourke Street, Melbourne Vic 3000, Australia Tel. 61399255597
More informationABSTRACT NO: 008-0130. REMANUFACTURING A COMPARISON OF BUSINESS DEFINITIONS AND OPERATIONAL REQUIREMENTS Mark Errington University of Exeter
ABSTRACT NO: 008-0130 REMANUFACTURING A COMPARISON OF BUSINESS DEFINITIONS AND OPERATIONAL REQUIREMENTS Mark Errington University of Exeter Stephen J Childe University of Exeter Corresponding Author: Mark
More informationTRANSACTIONS ANALYSIS EXAMPLE. Maxwell Partners Medical Diagnostic Services report the following information for 2011, their first year of operations:
TRANSACTIONS ANALYSIS EXAMPLE Maxwell Partners Medical Diagnostic Services report the following information for 2011, their first year of operations: 1. Billings to clients for services provided: $350,000
More informationLogistics, Operations, and Supply Chain Management
Eidgenössische Technische Hochschule Swiss Federal Institute of Technology Logistics, Operations, and Supply Chain Management ETH Zürich Prof. Dr. Center for Industrial Management Kreuzplatz 5, CH-8032
More informationReducing E-Waste of Consumer Electronics Through Reverse Logistics. Lori Molinari
1 Reducing E-Waste of Consumer Electronics Through Reverse Logistics Lori Molinari 2 Abstract With the increasing innovation of new electronic devices continually entering the marketplace, manufacturers
More informationCase 2:08-cv-02463-ABC-E Document 1-4 Filed 04/15/2008 Page 1 of 138. Exhibit 8
Case 2:08-cv-02463-ABC-E Document 1-4 Filed 04/15/2008 Page 1 of 138 Exhibit 8 Case 2:08-cv-02463-ABC-E Document 1-4 Filed 04/15/2008 Page 2 of 138 Domain Name: CELLULARVERISON.COM Updated Date: 12-dec-2007
More informationGeneral Electric Canada (Healthcare) Annual Report to the Director. January 1 December 31, 2013
General Electric Canada (Healthcare) Annual Report to the Director January 1 December 31, 2013 Submitted to: Prepared by: David Ranson Director, Waste Management PO Box 9341, STN PROV GOVT Victoria, BC
More informationImpacts of Government Jobs in Lake County Oregon
Impacts of Government Jobs in Lake County Oregon April 2011 Prepared by Betty Riley, Executive Director South Central Oregon Economic Development District Annual Average Pay Based on Oregon Labor Market
More informationManaged Print Services (MPS) Frequently Asked Questions
The University of Pennsylvania Business Services Division Purchasing Services Managed Print Services (MPS) Frequently Asked Questions 1. What is Managed Print Services ( MPS ) and the purpose of this initiative?
More informationRed Hat Enterprise Linux Server 2 Sockets 4 Guests 1 Year Subscription 24x7 Support E-LTU
Overview Red Hat Enterprise Linux products from HP offers enterprise class support for your Linux environment. providing outstanding technical expertise with fast answers and problem resolution. And you
More informationNAPCS Product List for NAICS 5321: Automotive Equipment Rental and Leasing
NAPCS List for NAICS 5321: Automotive Equipment Rental and Leasing 5321 1 Rental of automobiles, trucks and other road transportation vehicles, and motor homes, travel trailers and campers Renting or leasing
More informationFleet Management Best Practices for Equipment Distributors
www.equip-soft.com > Resources > White Papers Fleet Management Best Practices for Equipment Distributors How Technology Can Help you Maximize Profits in Fleet Management www.equip-soft.com Fleet Management
More informationGreening the Supply Chain: From Waste to Resource Management
Greening the Supply Chain: From Waste to Resource Management Green Supply Chain Forum Florida International University February 19, 2009 Prepared by: Paul Ligon, pligon@wm.com WM Sustainability Highlights
More informationReverse Supply Chain Coordination and Design for Profitable Returns. An Example of Ink Cartridge. Hua Bai
Reverse Supply Chain Coordination and Design for Profitable Returns An Example of Ink Cartridge By Hua Bai A Thesis Submitted to the Faculty of the WORCESTER POLYTECHNIC INSTITUTE in partial fulfillment
More informationAccounting for a Merchandising Business
CHAPTER 10 Accounting for a Merchandising Business SECTION 10.1 REVIEW QUESTIONS (page 401) 1. A service business sells a service to the general public but does not deal in merchandise. For example, a
More informationMarty Loken Financial Solutions Manager Nov 19, 2014
Marty Loken Financial Solutions Manager Nov 19, 2014 The marketplace has changed how organizations need to acquire and consume their technology. More than ever, it s critical that organizations have the
More informationNATIONAL CREDIT UNION SHARE INSURANCE FUND
NATIONAL CREDIT UNION SHARE INSURANCE FUND PRELIMINARY & UNAUDITED FINANCIAL HIGHLIGHTS RENDELL L. JONES CHIEF FINANCIAL OFFICER MANAGEMENT OVERVIEW Balance Sheet Other - Insurance and Guarantee Program
More informationWaste, Not! Recovering Value from Unused and Surplus IT Assets
Waste, Not! Recovering Value from Unused and Surplus IT Assets A CNE Direct Whitepaper Contents 2 Introduction 3 The Asset-Value Recovery Landscape 4 Five Steps to Maximizing Asset-Value Recovery 6 Conclusion
More informationInformation and Responsiveness in Spare Parts Supply Chains
Information and Responsiveness in Spare Parts Supply Chains Table of Contents 1.0 Motivation... 3 2.0 What is Supply Chain?... 3 2.1 Spare Parts Supply Chain... 4 2.2 Spare Part Supply Chain Characteristics...
More informationManufacturing Flow Management
Manufacturing Flow Management Distribution D Distribution Authorized to Department of Defense and U.S. DoD Contractors Only Aim High Fly - Fight - Win Supply Chain Management Processes Information Flow
More informationE-Commerce and Inventory Management
E-Commerce and Inventory Management Snyder, Rell National University rsnyder@nu.edu Hamdan, Basel Argosy University hamdan399@yahoo.com ABSTRACT The rise of the Internet has revolutionized the manner in
More informationCustomer Annuity successful companies will make customer service and after-sales support their competitive advantage
Customer Annuity successful companies will make customer service and after-sales support their competitive advantage SM Copyright 2005 United Parcel Service of America, Inc. All Rights Reserved. No part
More information