50 standout employers in central ohio Our exclusive list of Top Workplaces 2013, produced in conjunction with WorkplaceDynamics LLP

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1 ColumbusCEO l WBNS-0TV l Top Workplaces standout employers in central ohio Our exclusive list of Top Workplaces 203, produced in conjunction with WorkplaceDynamics LLP

2 Get to know one of the Top Workplaces in Columbus. Many thanks to all our New Albany Call Center employees for making this honor possible Discover Financial Services

3 Congratulations Laurence C. Gumina OPRS President/CEO Columbus CEO Magazine has named Westminster-Thurber Community as one of its top places to work. Given their steadfast commitment to their residents, I m not surprised by this recognition. Westminster-Thurber Community has been a leader in Central Ohio since 964, when it began providing quality housing and senior living services. This tradition of quality continues today, as Westminster-Thurber and its dedicated team members continue to challenge themselves and strive to be the best they can be. As one of OPRS Communities, along with a 40 county footprint of home health and hospice services, Westminster-Thurber and its staff live the Ohio Presbyterian Retirement Services (OPRS) mission. On behalf of our entire organization, congratulations once again to the team at Westminster-Thurber. The workplace goal at Westminster-Thurber is to create a caring culture, an environment where employees embrace our mission and create a healthy workplace. Our compass of people, faith and quality, points the way to meaningful work and quality of life. As these quality indicators intersect, everyone experiences a caring culture and the true aspects of our community come to light. Leslie Belfance Executive Director Westminster-Thurber Community

4 contents winner profiles 2 honoring top employers Lots of factors can make an organization a good place to work. Decent pay and benefits. A flexible schedule. A feeling that your contributions matter and that your bosses appreciate the job you do. But there s often a significant distinction between what makes a workplace good versus what makes it great. To recognize some of Central Ohio s top-rated employers, Columbus CEO and WBNS-0TV partnered for the first time with research firm WorkplaceDynamics LLP, based in Exton, Pa. Employees nominated their organizations for Top Workplaces honors, and WorkplaceDynamics handled the number-crunching to develop the inaugural list of 50 winners. The organization conducts Top Workplaces surveys for 37 major media partners across the United States and surveyed more than.7 million employees in 202. Our honorees are an interesting lot, employing between 5 and 5,000 people. They deal in diverse industries such as advertising, health care, manufacturing and wholesale distribution. Some offer the standard benefits packages health care, dental, vision, life insurance and 40(k) accounts. Others have movie nights, pet-friendly offices, pingpong tables, on-site barber shops and co-ed sports leagues. The complete methodology of how the winners were selected is on page 4. Organizations were not charged a fee to participate. Columbus CEO and WBNS do not know the identities of those who participated but did not make the rankings. Even if your organization isn t on the list, this year s winners have information and insights that could benefit many other employers. Maybe your company will find some advice that can propel it to the top in 204. Julanne hohbach, editor TOp workplaces On TV Our project partners at WBNS-0TV aired a series of special reports on some of the Top Workplaces 203 winners during their evening newscasts in early april. You can find those stories and see the winners in action at ColumbusCEO l WBNS-0TV l Top Workplaces L a r g e Keller williams realty of Central Ohio uses education and local oversight to empower its agents to succeed. 04 methodology a look at how Workplacedynamics LLP selected the Top Workplaces in Central Ohio 06 By the numbers a breakdown of the industries, ownership and other facts about our winners 6 The rankings How the 50 Top Workplaces fared, in three size categories 8 advice from the Top employers discuss their strategies for being a Top Workplace and how other organizations can be, too. 0 m i d S i z e The wellington school approaches education with an entrepreneurial edge. 2 S m a L L Toyota west in the quest for happy customers, this local car dealership first focuses on employees. File/Tim JOHNSON 26 perks Some organizations motivate and reward employees with cookouts, videogame breaks, co-ed sports teams, on-site haircuts and oils changes. 32 special awards Fifteen organizations earned additional recognition based on employees responses to specific survey questions. Cover photo by 203 istock.com Cover illustration by YOgEsh ChaudharY

5 I never dreamed I would compete in the world robotics championship, write a play, study marine biology in the Cayman Islands, or try a new sport but here it s expected, encouraged, and celebrated. At Wellington, we nurture passions and their possibilities because there is much to be learned by trying. Be fearless with us. preschool through grade 2 Join Us Prospective Parent Information Session May 8 at 9 a.m.

6 Selection criteria For the First time, Columbus CEo magazine and WBNS-0TV partnered with WorkplaceDynamics LLP, a research firm based in Exton, Pa., to seek out Central Ohio s top places to work. This summer, the magazine and the TV station ran ads as well as social media and on-air promotions to encourage employees to nominate their organizations for Top Workplaces honors. Nominations could come from any level of an organization, and for-profit, nonprofit and governmental organizations were eligible. The only requirement was that employers must have at least 50 employees in Franklin and contiguous counties to participate a threshold set by WorkplaceDynamics. To decide which nominees made the cut, the WorkplaceDynamics staff relied on employee surveys to give them an inside peek at an organization s inner workings and culture. Overall, WorkplaceDynamics invited 803 companies to participate and surveyed 84 of them. The process is rigorous, so not all organizations that started the process completed it. The surveyed companies employ 37,89 people in the region. Of those, 20,29 employees received surveys and 2,92 responded. Employees filled out a paper or online survey with 24 questions in six areas: connection (for example, I am confident about my future at this company. ), direction ( I have confidence in the leader of this company. ), execution, their work, managers, and pay and benefits. They responded using a seven-point scale. WorkplaceDynamics requires a survey response rate of at least 35 percent. Employers with 85 or fewer local employees must have at least 30 responders. WorkplaceDynamics encourages employers to survey all employees, but large employers can choose to randomly sample local workers. For employers with 2,500 or fewer workers, at least 500 employees must be included in the random sample. For those with more than 2,500 but fewer than 5,000 employees, at least 20 percent of employees must be surveyed. For employers with 5,000 or more employees, the minimum is,000 surveys. WorkplaceDynamics runs a series of statistical tests on completed surveys to look for questionable results. A small number of employers are disqualified based on these tests. Employers are then categorized into size bands because smaller employers tend to score higher than midsize employers, and midsize employers tend to score higher than large employers. WorkplaceDynamics ranks employers within their size band based solely on employee responses to the survey statements. The top employers in each size band were selected as the Top Workplaces. synergy Thanks to our employees for continually making Kegler Brown one of the Best Places to Work in Central Ohio. 65 East State Street Ste. 800 Columbus, OH ColumbusCEO l WBNS-0TV l Top Workplaces 203

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8 ImPOrTaNT factors Statements on the employee surveys are categorized into six factors. The importance value shows how strongly each correlates with how participants rate their workplaces. The higher the value, the more important the factor is to employees. Connection 75% Execution 69% my manager 57% YEar founded Winners opened their doors between 864 and direction 7% my Work 67% my Pay & Benefits 48% EmPlOYEE assessments Percentage of respondents at the Top Workplaces who answered yes to the following questions: I believe this company is going in the right direction 67.4% I feel genuinely appreciated at this company 67.3% I am confident about my future at this company 64.4% my job makes me feel like I am part of something meaningful 63.3% I have confidence in the leader of this company 62.5% Senior managers understand what is really happening at this company 60.0% This job has met or exceeded the expectations I had when I started 59.% This company operates by strong values and ethics 58.3% at this company, we do things efficiently and well 57.0% my manager cares about my concerns 55.3% New ideas are encouraged at this company 54.3% I feel well-informed about important decisions at this company 53.7% my manager helps me learn and grow 5.6% my manager makes it easier to do my job well 5.5% I get the formal training I want for my career 5.2% There is not a lot of frustration at my workplace 47.5% my pay is fair for the work I do 46.3% I have the flexibility I need to balance my work and personal life 43.2% my benefits package is good compared to others in this industry 3.5% 7 Nonprofit 8 Public COmPaNY OWNErShIP Partnership 5 Cooperative/mutual 29 ColumbusCEO l WBNS-0TV l Top Workplaces 203 Columbus Elsewhere in Central Ohio Elsewhere in Ohio New York California Illinois North Carolina Pennsylvania Texas u.s. headquarters Infographics by YOgESh ChaudharY

9 INduSTry SeCTorS Winners operate in the following industries: Count on 7 Financial services 6 Health care, retirement, social services 5 Consulting, IT, staffing, workforce TOP TALENT from our TOP WORK 5 Industrial, manufacturing, printing 4 Accounting and legal 4 Automotive PLACE! 4 Construction and real estate 3 distribution, logistics, warehouse 3 education Cometakeatour of ournew 2 Advertising and marketing 2 Hospitality and leisure 2 environmental office to seehow atop work placerecipientcan deliver your companytop talent. Insurance research retail dawsoncareers.com Source: WorkplaceDynamics IT CREATIVE ACCOUNTING HEALTHCARE WORKS OFFICE ENGINEERING Top Workplaces 203 l WBNS-0TV l ColumbusCEO 7

10 Large employer 8 Keller Williams realty of Central ohio The residential real estate company uses education and local oversight to empower its agents to succeed. By MElissa KOsslEr DuttOn + Photos by ryan M.l. young At Keller Williams Realty of Central Ohio, employees don t attend an annual conference. They gather for a family reunion. The word choice is just one way the company demonstrates its commitment to employees, says Mic Gordon, operating principal of the agency s Keller Williams Greater Columbus Realty arm. Gordon says the company, which places great value on individual contributions, is dedicated to helping its employees succeed, creating a quality workplace and giving back to the community. Keller Williams idea about what makes real estate offices successful differs from many of its competitors, Gordon ColumbusCEO l WBNS-0TV l Top Workplaces 203 above: Employees participate in Keller Williams weekly staff meeting. left: Operating principal Mic gordon says. We have a very fundamental philosophy that real estate is a local business driven by individual agents and their brands, he says. We do not subscribe to the theory that it is our brand that makes them successful. It s a bold stance to have, Gordon says: We have to basically provide the platform for them to be successful and be brave enough to understand how that works. In practice, that means the company puts a lot of effort into giving its agents the tools they need to sell and list houses, Gordon says. Keller Williams offers regular educational opportunities and sponsors an agent leadership council that operates like a board of directors. Real estate agent Heather Byrne (who works at Keller Williams Classic Properties) appreciates the educational opportunities. The agency sponsors classes and encourages agents to teach skills and best practices to one another, Byrne says. There are always classes being offered, she says. Everyone is willing to share what is working for them and what isn t. A lot of the training focuses on lead generation, because that s what makes agents successful, Gordon says. The classes do more than teach people to sell and list houses, Byrne adds: They have made her feel less like a salesperson and more like a housing consultant. A lot of companies train salespeople. [Keller Williams] trains you to be a success in life, she says. The approach is paying off, Gordon says. The 664-employee company is growing and earning praise from its clients. Keller Williams ranked first in a customer satisfaction survey released last year by J.D. Power and Associates. The company received top scores from home

11 highlights Founded 2002 Ownership Sector Agents/brokers U.S. Headquarters Columbus Columbus Locations 0 EmplOyEEs Columbus U.s buyers and sellers. Keller Williams Agent Leadership Council allows agents on the local level to tailor their business strategies, says Byrne, who serves on the council. The group, which is made up of the top 20 percent of agents in each office, meets monthly. The council decides how each office will spend its marketing dollars, plans classes, provides fiscal oversight and manages the office s philanthropic efforts. The local control helps employees feel vested in the organization, Gordon says. We are not a top-down organization, he says. We are very much organic. The council also helps agents focus on the success of the office rather than I am part of an amazing group of high minded, learning based professionals! their individual achievements, says Byrne. Rather than pit agents against one another for sales and listings, Keller Williams tells agents there is enough business for I love my job because: I am empowered to be extraordinary at what I do, I am listened and consulted on key directions our company is headed. everyone, she says: It truly doesn t feel like I m in an office where I m competing. Everybody is hoping the best for me, as I am hoping the best for all of them. An emphasis on corporate responsibility also contributes to employee satisfaction, Gordon says. Keller Williams sponsors KW Cares, a nonprofit organization focused on charitable giving in the communities where agents live and work. Through this arm, the company sponsors community work days, awards grants and helps employees facing personal hardships. It s always there for us. It s always a part of what we do, Gordon says. We re successful because we serve. Once a year, Keller Williams agents around the country participate in red day, a day of community service. All 80,000 of us set our phones down and go to work in the community, Gordon says. In Columbus, agents have renovated community centers, picked up trash, planted gardens and performed home It gives me the ability to be myself, grow my business and have endless opportunities. improvements. Helping organize the construction of a garage for a woman in need last year made a lasting impression on Byrne. It was seriously one of the best things I ve ever done in my life, she says. Byrne says working at Keller Williams has changed her. I ve grown as a person. I m better as a mom, better as a real estate agent, better as a leader. Melissa Kossler Dutton is a freelance writer. Top Workplaces 203 l WBNS-0TV l ColumbusCEO 9

12 Midsize employer 0 The WellingTon School Like its founders, the private school approaches education with an entrepreneurial edge. By MElissa KOsslEr DuttOn + Photos by ryan M.l. young At The Wellington School, teachers appreciate the opportunity to shape and excite young minds. But they also enjoy the challenge of finding ways to shape and change the way children are taught. Staff members at the Columbus private school, which serves children in preschool through 2th grade, are encouraged to be thought leaders in their fields, says Robert Brisk, Wellington s head of school. The school s willingness to allow teachers to be creative, a commitment to creating a quality educational environment, and a congenial atmosphere combine to make it a great place to work, Brisk says. The school attracts teachers who want to make contributions in their fields, he says. More than 75 percent of faculty members hold advanced degrees. People come to us because they want to ColumbusCEO l WBNS-0TV l Top Workplaces 203 practice their craft and develop it fully, Brisk says. The innovative work environment of the school, which employs 30 people, stems from the goals of its founders, Brisk says. A group of Columbus entrepreneurs started the school in 982 with the intent of creating a different kind of educational experience. The goal was to build a community that focused on educating the whole person and celebrating individuality, Brisk says. Teachers, like students, are encouraged to find their unique potential, says Brisk, who took the It is highly meaningful and rewarding work. We have great leaders. helm of the school in Wellington, which has 63 students, calls on teachers to use innovative thinking. We really do focus on giving teachers opportunities to build new programs, Brisk says. Students benefit from teachers who are adding to educational research and moving education forward, Brisk says. The school, which has 84 teachers and a student-teacher ratio of 7-to-, also encourages teachers to present at conferences and share their insights with their peers around the country. It s wonderful to work with a wider network I love my job because: I know I contribute positively to the lives of students and parents. I love the flexibility. I believe in the school s mission.

13 Left: head of school robert Brisk above: art teacher gina spicer helps students work on projects. of people to think with and dream with, Brisk says. Students and teachers responded favorably to middle school teacher Berc Backhurst s idea for an independent study program. The Explorers of the World program gives fifth- and sixth-graders the freedom to look into what interests them. There s no set curriculum, no homework, Backhurst explains. The program has provided amazing learning opportunities for students and staff, Brisk says. Middle schoolers have examined how muscles work, studied black holes and even toured an airport control tower. It s exciting for people who work here, he says. We learn so much about things we didn t know much about. Implementing ideas such as Explorers of the World creates connections beyond the classroom, which makes school exciting for students and teachers, Backhurst says. Within the building, there is a joy for the craft of education, he says. It s really nice. We re not only encouraged to be innovative and creative, we have the autonomy to look beyond the curve and see what s next. Working at Wellington also provides numerous chances for collaboration. Teachers often confer with peers who teach different subjects or grades. All the students and faculty are in one building, Brisk says. There are a lot of creative conversations about what do with a student from age 3 to 8 to transform them. Wellington students relish the unique learning opportunities and appreciate teachers efforts, he adds: Our students want innovation. They want a 2st century framework for learning. The enthusiasm of the students contributes a great deal to the experience of working at Wellington, Backhurst says: There s a genuine sense of fun and excitement and open-ended possibility. The school encourages staff growth by offering tuition reimbursement and highlights Founded 982 Ownership Nonprofit Sector Independent school Address 3650 Reed Road, Columbus Employees 30 Website DEsCriptiOn The Wellington School is an independent, coeducational, preschool through grade 2, college-preparatory day school dedicated to preparing citizens who achieve, lead and find fulfillment in a global community. hiring past 2 months next 2 months 7 7 interesting facts Wellington was founded by a group of Columbus entrepreneurs 30 years ago. Founders include Ken Ackerman, Jeff Wilkins, Jack Ruscilli, Bob Holland, Dave Swaddling, George Minot, Dave Thomas, Len Immke and Harry Gard. LOCaL COmmunity support Service learning and community service are a combination of school-created opportunities and student-led initiatives that have benefitted thousands of people in need from Central Ohio to Haiti and beyond. providing opportunities to give back to the community, Brisk says. Students also are taught community service. With the help of faculty, students have served sick and homeless children. Those affiliated with the school also benefit from the strong sense of family that has developed over the years, says Brisk, who has two children attending the school. Students, staff and parents care about what happens to one another, he adds. It starts with the fact that we love working with children and being at a place with terrific children that love to learn, he says. We all share in the growth of every student. Melissa Kossler Dutton is a freelance writer. Top Workplaces 203 l WBNS-0TV l ColumbusCEO

14 SMALL EMpLoyEr 2 TOYOTA WEST In the quest for happy customers, the car dealership first focuses on employees. By MElissa KOsslEr DuttOn + Photos by ryan M.l. young Toyota West is all about customer service. But general manager Jeremy Francis knows good customer service starts with happy employees. The car dealership and service center has 89 employees at four locations: Toyota West and Hatfield Volkswagen, Kia, Hyundai and Subaru. All are part of the Hatfield Automall located on Auto Mall Drive in southwest Columbus. All of us have been to a place and thought, They must not treat their employees well, because they are less engaged in helping you, Francis says. We ve got engaged, happy associates that enjoy coming to work and taking care of customers. The work environment at Toyota West contributes to the positive attitude, says salesman Chris Wells. Employees feel valued and it shows in their work, he says. Your efforts are appreciated, he says. You know that you matter to the people above you. ColumbusCEO l WBNS-0TV l Top Workplaces 203 Throughout the company, employees develop friendships, Francis says. Everyone cares about one another, he says. We spend a lot of hours with these guys more than with our families. You get pretty close to everybody. Toyota West also supplies its associates with the tools to get the job done, Wells says. The company has a very technologyoriented approach toward selling cars, he says. Every employee is issued an ipad, which gives them access to the Internet on the car lot. It helps us succeed, Wells says. The ease of access for clients to get in touch with us, it makes it easy to get clients what they want. The employee training program also is top-notch, Wells says. Company leaders make sure the sales team has the skills its members need, he says. Also, they don t just show I work for a great company, senior management cares. the showroom at toyota West you how to do the job, he says: They teach you to be successful. Toyota West wants its salespeople to thrive because it means they will stay with the company, Francis says. Continuity of staff is important to management and customers. We have very low turnover, he says. The dealership uses a combination of classroom-style training and mentoring. We re always doing one-on-one coaching, Francis says. The longevity of employees allows them to build relationships with customers, Wells says. We have people that have been here over 20 years, he says. When people come in, they see the same faces. I love My Job because: I know what is expected out of me and Jeremy (GM) lets me do my job with very little micro management. I also love working here because the schedule is very flexible to fit my family lifestyle.

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16 highlights Founded 987 Ownership Public (Sonic Automotive Inc.) Sector Auto dealership/vehicle sales and service U.S. Headquarters Charlotte, N.C. Local Headquarters 500 Auto Mall Drive, Columbus Columbus Locations 4 Columbus Employees 89 Website DEsCriptiOn Sales and service of new and pre-owned vehicles, body shop, and finance and insurance of vehicles hiring BEnEfits past 2 months next 2 months u.s. 8,500 EmpLOyEEs revenue global 8,500 u.s. $8.4 Billion 40(k) with employer match, health benefits, dental, vision, short- and long-term disability, paid vacation recent EvEnts A partnership with Toyota to give away two vehicles to a nonprofit organization under the 00 Cars for Good program LOCaL COmmunity support Charitable donations to cancer research; donations to local food pantries; associated with Toys for Tots; local school sponsorships 4 The familiarity builds a rapport that customers and members of the sales team enjoy, Wells adds. There s a level of comfort, he says. You re talking to someone you ve already developed a relationship with. The dealership s backing of school and community organizations also helps staff members make connections, Wells says. Toyota West routinely donates money to sports teams and charitable projects. That grassroots support appeals to the community, Wells says: People just keep coming up and saying, Thank you. The company also tries to enlist customers to support its charitable works. During the holidays, Toyota West offers free oil changes in exchange for a toy donation for needy children. The dealership also sponsors a car show in the summer that gives employees, their families and the community ColumbusCEO l WBNS-0TV l Top Workplaces 203 an opportunity to relax and have fun, Francis says. The money that is collected in entrance fees is donated to charity. It s a chance to see everybody s families, Francis says. A couple of employees have got cool cars they enter. The company also participates in a national contest sponsored by Toyota that gives local nonprofit organizations the chance to win a new vehicle. We ve had two given away in Central Ohio, Francis says. The company also sponsors giveaways for its employees. Each month, staff members gather for a town hall meeting, Francis says. During the gathering, employees who have gone above and beyond for customers and co-workers are recognized. Each month in preparation for the meeting, managers hear all kinds of positive stories about the employees general manager Jeremy francis in the dealership s showroom who work for them. We celebrate that achievement, Francis says. We recognize that wasn t your job and say thank you for doing it. In addition to being recognized by their peers, the staff members are entered into a drawing. Past prizes have included a television or Sony PlayStation. Employees love the recognition and the chance to win something, Francis says. The contest also encourages employees to work harder and to recognize their peers for a job well done, he says. It encourages the behavior we re looking for, he says. You ve got to constantly raise the bar. Melissa Kossler Dutton is a freelance writer.

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18 Here are the 50 organizations that were chosen as Top Workplaces 203 and their rankings, as determined by research partner WorkplaceDynamics LLP. For more information about how the rankings were compiled, see Selection Criteria on page 4. Large organizations (350 or more employees) rank Company Founded ownership Sector Locations employees Keller Williams Realty of Central Ohio Ricart Automotive Group Worthington Industries Inc. OhioHealth Resource Discover Financial Services OCLC Grange Insurance Mutual Casualty Company Giant Eagle Community Choice Financial Inc Public Nonprofit Public Nonprofit Cooperative/mutual agents/brokers auto dealership Metal products Health-care system Marketing and branding Credit and finance research and information technology Property, casualty and life insurance retail/grocery retail financial services ,350 5, , , ColumbusCEO l WBNS-0TV l Top Workplaces 203

19 midsize organizations (25 to 349 employees) rank Company Founded ownership sector locations Employees The Wellington School Columbus Academy Residential Finance Corp. Glimcher Realty Trust Kimball Midwest Inc. PricewaterhouseCoopers Columbus Area Inc. VSP Vision Care URS Corp. Hondros College Vinton County National Bank Baker & Hostetler LLP New Albany Country Club Westminster-Thurber Community ADB Airfield Solutions nonprofit nonprofit Public Partnership nonprofit nonprofit Public Partnership nonprofit independent school Education - primary/secondary school mortgage lending real estate Wholesale distribution accounting nonprofit Health care Construction College/university Community bank law golf course/country club Continuing care retirement community Electrical equipment, appliances and components small organizations (24 or fewer employees) rank Company Founded ownership sector locations Employees Toyota West Navigator Management Partners Homewatch CareGivers Choice Recovery CallCopy Inc. Jim Keim Ford Dawson Associated Estates Realty Corp. Acloché Total Quality Logistics Hy-Tek Material Handling Inc. First Federal Savings and Loan Kegler, Brown, Hill & Ritter Columbus Airport Marriott Dave Gill Chevrolet Det Norske Veritas (USA) Inc. W.W. Williams Co. Management and Network Services Paychex Inc. Fahlgren Mortine R.G. Barry Corp. KPMG e-cycle LLC Hopkins Printing Inc. Cott Systems Inc Public Public Partnership Partnership Public Public Partnership auto dealership/vehicle sales and service Consulting Home health-care services Financial services and insurance Workforce optimization software auto dealership staffing residential property management staffing solutions logistics material handling and systems integration mortgage lending law Hotel auto dealership oil and gas industry industrial services managed care organization Business services advertising and marketing Clothing, footwear and accessories accounting Environmental services Printing information technology top Workplaces 203 l WBns-0tV l ColumbusCEO 7

20 TIM JOHNSON (2) 8 Advice Standing out from the Crowd Winners share best practices and other tactics that can make any organization a great place to work. By DEbbiE briner The Top Workplaces in Central Ohio come in many sizes and sectors and represent a combination of privately and publicly owned companies, along with a few partnerships and nonprofit organizations. From car dealerships to colleges, retirement communities to manufacturers, and accounting, law and marketing firms, these companies have received high marks as great places to work. Just what sets them apart? Many of the honorees share a few distinguishing characteristics that are meaningful to employees. As a bonus, they help companies retain quality workers, keep productivity high and create a caring environment. Among these traits: fostering a work atmosphere that supports a balance of work and home life, providing opportunities for professional growth and being willing to hear what employees have to say. Some of the Top Workplaces have practices applicable to organizations of all shapes and sizes that are looking to become employers of choice. Here s a ColumbusCEO l WBNS-0TV l Top Workplaces 203 Above: Teresa Ford orders from Peter Totten at the café at Hondros College. below: Dawson offers a fitness center and a break area with games (right). RYAN M.L. YOUNG (2)

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