Assessment and Development Resources

Transcription

1 Assessment and Development Resources CENTER FOR CREATIVE LEADERSHIP A successful leadership development initiative begins by taking a close look at where your organization is and where you want it to go. It begins by accurately assessing areas that can be enhanced through development. It begins with you, the decision-maker, choosing the most appropriate assessment instruments and support services to build and sustain effective leadership throughout your organization. For 35 years, HR professionals and consultants have relied on the Center for Creative Leadership to help implement the best development possibilities for managers within their organizations. They choose CCL not only because we pioneered the use of 360-degree assessment and feedback, but also because of our outstanding reputation. From IN ADDITION TO PROVIDING SOME OF THE HIGHEST- QUALITY 360 ASSESSMENTS AVAILABLE, CCL HELPS CLIENTS IMPLEMENT 360S SMOOTHLY AND EFFECTIVELY BY DRAWING ON OUR EXPERIENCE WITH THOUSANDS OF SUCCESSFUL PROJECTS. CRAIG CHAPPELOW SENIOR MANAGER, CENTER FOR CREATIVE LEADERSHIP the quality of our products to our ability to implement the entire 360-degree process from start to finish, clients know they can count on CCL to move their organizations confidently through every critical phase of the development process. Because of CCL s wide range of capabilities, you can choose any combination of customized development services to support and strengthen your organization s assessment initiative. Whether it s help in defining goals and competencies, HEADQUARTERS One Leadership Place Post Office Box Greensboro, NC, USA Telephone Facsimile info@leaders.ccl.org Internet CONNECT TO ONLINE RESOURCES CLIENT TESTIMONIALS CASE STUDIES EXCERPTS AND ARTICLES ON LEADERSHIP FREQUENTLY ASKED QUESTIONS

2 selecting 360 tools, training facilitators, interpreting and delivering feedback data, conducting develop- assessments designed to help organizations create a common leadership language and consistent WE VE SEEN SOME GREAT SINCE WE STARTED BENCHMARKS 360 FEEDBACK WORKSHOPS LAST YEAR. OF THE 27 PEOPLE WHO HAVE RECEIVED FEEDBACK SO FAR, SIX HAVE ALREADY BEEN PRO- MOTED TO A HIGHER POSITION AND I BELIEVE THAT IS DUE SIMPLY TO THEM HAVING A BETTER ment planning workshops or impact feedback process throughout UNDERSTANDING OF evaluations, or finding a coach, CCL can help every step of the way. the organization. Our tools are flexible and user- THEIR STRENGTHS AND WEAKNESSES. THAT S In addition to our customized friendly. They are time-tested and WORTH ALL THE MONEY assessment services, the Center offers a range of assessment and development tools that help individuals, teams and organizations increase their self-awareness, trusted, giving you results you can count on. CCL s assessment instruments have earned an unparalleled reputation for effectiveness among leading organizations around WE VE PAID CCL TO DELIVER THIS WORK IN AND OF ITSELF BECAUSE WE DIDN T HAVE TO GO facilitate their own learning, enable the world. EXTERNALLY TO FILL their development and enhance THOSE POSITIONS. their effectiveness. For example, our CCL Assessment Suite combines TOBIN COOKMAN ONSEMICONDUCTOR four research-based 360-degree CONNECT TO ONLINE RESOURCES CLIENT TESTIMONIALS CASE STUDIES EXCERPTS AND ARTICLES ON LEADERSHIP FREQUENTLY ASKED QUESTIONS

3 Assessment Selection Guide 360-DEGREE ASSESSMENTS ASSESSES Providing comprehensive feedback on individual performance, from a variety of sources COMPETENCIES (Detailed competency listings are available on our Web site.) SPECIAL FEATURES NUMBER OF ITEMS/ TIME TO COMPLETE FORMAT PRICE C C L A S S E S S M E N T S U I T E Executive Dimensions For senior-level executives Benchmarks For middle- to senior-level managers and executives with at least three years of managerial experience Specific leadership behaviors at the top levels of an organization Skills and perspectives learned through development and potential flaws that can derail a career LEADING THE BUSINESS» Sound Judgment» Strategic Planning» Leading Change» Results Orientation» Global Awareness» Business Perspective LEADING OTHERS» Inspiring Commitment» Forging Synergy» Developing and Empowering» Leveraging Differences» Communicating Effectively» Interpersonal Savvy LEADING BY PERSONAL EXAMPLE» Courage» Executive Image» Learning from Experience» Credibility MEETING JOB CHALLENGES» Resourcefulness» Doing Whatever It Takes» Being a Quick Study» Decisiveness LEADING PEOPLE» Leading Employees» Confronting Problem Employees» Participative Management» Change Management RESPECTING SELF AND OTHERS» Building and Mending Relationships» Compassion and Sensitivity» Straightforwardness and Composure» Balance Between Personal Life and Work» Self-awareness» Putting People at Ease» Differences Matter» Career Management PROBLEMS THAT CAN STALL A CAREER» Problems with Interpersonal Relationships» Difficulty Building and Leading a Team» Difficulty Changing or Adapting» Failure to Meet Business Objectives» Too Narrow Functional Orientation» Exclusive normative» Provides ratings for both importance and competence» profiles available» Development Planning Guide included» Linked to FYI For Your Improvement» Certification required» Derailment data» Normative» Available in multiple languages» profiles available» Trainer s Guide included» Development Learning Guide included» Certification required 92 items minutes to complete 155 items minutes to complete 360: boss/ board members/ peers/direct reports/others Internet only 360: self/boss/ superiors/peers/ direct reports/ others (13 surveys including self) Internet or paper $395* per set profiles $300 each $275* per set profiles $300 each Prospector For high-potential individuals and managers; global managers and executives Ability to learn and the willingness to take advantage of growth opportunities LEARNING TO LEARN» Seeks Opportunities to Learn» Seeks and Uses Feedback» Learns From Mistakes» Open to Criticism LEARNING TO LEAD» Committed to Making a Difference» Insightful: Sees Things from New Angles» Has the Courage to Take Risks» Brings Out the Best in People» Acts with Integrity» Seeks Broad Business Knowledge» Adapts to Cultural Differences» Short, straightforward format» Global norm» Internet-based» Development Planning Guide included» profiles available» Certification required 48 items minutes to complete 360: self/boss/ observers Internet only $225* per set profiles $300 each Prices are subject to change. Call for additional pricing information. To order, or for more information on any of the assessment resources described, visit or call Client Services at *Quantity discounts available. (continued on following page)

4 Assessment Selection Guide (continued) 360-DEGREE ASSESSMENTS ASSESSES Providing comprehensive feedback on individual performance, from a variety of sources COMPETENCIES (Detailed competency listings are available on our Web site.) SPECIAL FEATURES NUMBER OF ITEMS/ TIME TO COMPLETE FORMAT PRICE C C L A S S E S S M E N T S U I T E 360 BY DESIGN For individual contributors, managers or executives Competencies important to your organization (customizable) LEADING YOURSELF» Developing Adaptability» Increasing Self-awareness» Managing Yourself» Increasing Your Capacity to Learn» Exhibiting Leadership Stature» Displaying Drive and Purpose» Demonstrating Ethics and Integrity LEADING OTHERS» Managing Effective Teams and Work s» Building and Maintaining Relationships» Valuing Diversity and Difference» Developing Others» Communicating Effectively LEADING THE ORGANIZATION» Managing Change» Solving Problems and Making Decisions» Managing Politics and Influencing Others» Taking Risks and Innovating» Setting Vision and Strategy» Managing the Work» Enhancing Business Skills and Knowledge» Understanding and Navigating the Organization» Customizable» 94 researchgrounded competencies and 5 derailment factors available» Normative» Provides ratings for both importance and competence» profiles available» Development Planning Guide included» Can be linked to FYI For Your Improvement» Certification required Number of items and time to complete depend on competencies chosen 360: self/boss/ superiors/peers/ direct reports/ others Unlimited number of raters Internet only Pricing based on level of customization Setup fees begin at $2,000 Participant fees begin at $225* profiles $300 each SKILLSCOPE For supervisors and managers, as well as individual contributors and executives Skills necessary for effectiveness in a management role INFORMATION SKILLS» Getting and Making Sense of Information; Problem Identification» Communicating Information, Ideas DECISION-MAKING» Taking Action, Making Decisions» Risk-taking and Innovation» Administrative/Organizational Ability» Managing Conflict, Negotiation INTERPERSONAL SKILLS» Relationships» Selecting and Developing People» Influencing, Leadership, Power» Openness to Influence and Flexibility» Simple to administer and understand» Easy-to-interpret graphic feedback display» profiles available» Trainer s Guide included» Development Planning Guide included» Available in multiple languages» No certification required 98 items minutes to complete 360: self/boss/ observers (9 surveys including self) Internet or paper $155* per set profiles $195 each PERSONAL RESOURCES» Knowledge of Job and Business» Energy, Drive, Ambition EFFECTIVE USE OF SELF» Time Management» Coping with Pressure» Self-management, Self-insight, Self-development Prices are subject to change. Call for additional pricing information. *Quantity discounts available. To order, or for more information on any of the assessment resources described, visit or call Client Services at (continued on following page)

5 Assessment Selection Guide (continued) ORGANIZATIONAL ASSESSMENT FOCUS Assessing the climate for creativity and innovation that exists in a work group, division or organization DIMENSIONS SPECIAL FEATURES NUMBER OF ITEMS/ TIME TO COMPLETE FORMAT PRICE KEYS to Creativity For organizations and work groups who want to improve innovation Management practices in the work environment that impact creativity and innovation PERFORMANCE SUPPORT TOOL LEAD For any manager or executive Customized Services We provide the following fee-based services to support and strengthen the impact of a CCL assessment initiative.» Orientation Briefing Outline the process for assessment, feedback delivery and development planning and create buy-in for senior executives, participants and their raters.» Freedom» Challenging Work» Sufficient Resources» Organizational Encouragement» Supervisory Encouragement» Work Supports» Organizational Impediments» Workload Pressure» Creativity» Productivity» Competency Mapping Develop the content of a customized 360 BY DESIGN questionnaire or map organizational competencies to one of CCL s standard research-based assessments.» Facilitator Training Train organizational personnel to utilize one-to-one feedback sessions for a CCL 360-degree assessment to full advantage.» Feedback Facilitation Workshop Facilitate 360-degree feedback for managers and executives, using CCL staff.» Development Planning Workshop Build upon the development planning started in the feedback workshop for managers and executives, guided by CCL staff.» Report Analysis Receive in-depth analysis of aggregate data from a CCL 360-degree assessment.» Project Planning and Design Design an organizational process for implementing a 360 initiative, to maximize the impact of the experience.» Evaluation Services - Gain a better understanding of the benefits and impact of using a 360-degree assessment for leadership development.» Normative» Action-planning results» Demographic data cuts» Custom data cuts» Easy-to-understand questions» Graphic feedback reports 78 items minutes to complete Organizational climate survey Paper only Providing real-time tips and guidance around a variety of critical leadership skills FOCUS TOPICS/MODULES FORMAT Areas of» Developing Effective» CD-ROM Just-in-time potential Interpersonal Relationships» Format includes exercises, video, CD-ROM derailment» Adapting to Change interviews instruction» Building and Leading a Team» Self-scoring survey identifies and workbook» Meeting Business Objectives development needs» Developing a Broad» 5 programs with 10 modules (34 units) Organizational Perspective Prices are subject to change. Call for additional pricing information. $20* per individual respondent $75 each PRICE The Center has developed an array of quality products that are distributed through partnering organizations. For details on these offerings, visit the Web sites listed.» Campbell Development Assessments Campbell Leadership Descriptor EdgeWork Job Challenge Profile Learning Tactics Inventory $145* per person *Quantity discounts available. To order, or for more information on any of the assessment resources described, visit or call Client Services at

6 To learn more, visit DEGREE ASSESSMENT Executive Dimensions 360-DEGREE ASSESSMENT Benchmarks A 360-degree assessment that addresses the specific leadership issues at the top of an organization, providing personal behavioral feedback for leaders at the highest-level positions, where such feedback is less frequent.» Provides senior executives with feedback on specific, critical leadership skills» Helps individuals compare their results to other top leaders» Starts the process of feedback-based individual development» Provides exclusive normative data, ensuring that participants are compared only to other top-level executives» Provides ratings for both importance and competence» Offers a Development Planning Guide, helping participants focus feedback and develop a strategy for change» Includes FYI For Your Improvement Translator» Provides Internet-based data collection» Allows for written comments Executive Dimensions requires facilitator certification. CCL can conduct custom certification workshops for participating organizations, or individuals can receive certification in Executive Dimensions by attending our Assessment Certification Workshop. (See page 31 for details.) Individuals who were previously Benchmarks certified may obtain a certification kit for Executive Dimensions by contacting Client Services at $395 per set, which includes:» All surveys (unlimited raters)» Scoring of assessment» Printed feedback report (two copies)» Development Planning Guide» FYI For Your Improvement Translator» Optional group profiles ($300 each) THE APPEAL FOR US WITH BENCHMARKS IS THAT IT S GLOBAL, IT S MULTI-LINGUAL, IT S VERY WELL-TESTED AND RESEARCHED, AND MANY OF THE COMPETENCIES AND SKILLS ARE CONSIS- TENT WITH THE SKILLS AND COMPETENCIES IMPORTANT FOR SUCCESS IN THIS ENVIRONMENT. A comprehensive 360-degree leadership assessment tool that measures strengths and development needs, encourages and guides change and offers strategic insights for middleto senior-level managers and executives.» Provides feedback on leadership strengths and development needs» Provides with similar managers in other organizations» Focuses on skills and perspectives critical to being effective and successful» Offers development planning linked to specific developmental experiences» Provides ratings for both importance and competence» Provides information on potential career blocks» Offers a Development Learning Guide, helping participants focus feedback and develop a strategy for change» Offers surveys and reports in multiple languages» FYI For Your Improvement Translator available Benchmarks requires facilitator certification. CCL can conduct custom certification workshops for participating organizations, or individuals can receive certification in Benchmarks by attending our Assessment Certification Workshop. For more information, see page 31 or contact Client Services at $275 per set, which includes:» All surveys (unlimited raters)» Scoring of assessment» Printed feedback report (two copies)» Development Learning Guide» Optional group profiles ($300 each) For more information, visit DONNA MARCUS AND KAREN HARTMAN LEARNTECH ASSOCIATES For more information, visit CONNECT TO ONLINE RESOURCES CLIENT TESTIMONIALS CASE STUDIES EXCERPTS AND ARTICLES ON LEADERSHIP FREQUENTLY ASKED QUESTIONS

7 To learn more, visit DEGREE ASSESSMENT Prospector 360-DEGREE ASSESSMENT 360 BY DESIGN A 360-degree feedback tool that assesses an individual s willingness to engage in and openness to learn from growth opportunities. Developed for high-potential managers, managers and executives with global responsibilities, and senior-level executives.» Provides feedback on two types of behaviors: the skills most often found in successful executives, and the learning behaviors needed to acquire those skills» Provides feedback on skills that help managers improve their ability and willingness to learn» Helps establish a culture in which improved learning skills are recognized and more highly valued as an overall organizational objective» Includes 48 items in a straightforward, easy-to-complete format» Provides ratings for both importance and competence» Allows participants and raters to complete the survey online and facilitators to receive feedback reports online» Provides with successful global leaders» Offers a Development Learning Guide, helping participants focus feedback and develop a strategy for change» FYI For Your Improvement Translator available Prospector requires facilitator certification. CCL can conduct custom certification workshops for participating organizations, or individuals can receive certification in Prospector by attending our Assessment Certification Workshop. For more information, see page 31 or contact Client Services at $225 per set, which includes:» All surveys (unlimited raters)» Scoring of assessment» Printed feedback report (two copies)» Development Learning Guide» Optional group profiles ($300 each) For more information, visit THE REASON WE CHOSE 360 BY DESIGN WAS THE FLEXIBILITY WE WERE OFFERED WITH ITS COM- PETENCIES. WE FILTERED THEM THROUGH OUR VISION, VALUES AND STRATEGY AND WHAT WE WERE TRYING TO ACHIEVE IN THE NEXT THREE YEARS. DAVID SIMPSON DIRECTOR, LEADERSHIP DEVELOPMENT CADENCE DESIGN SYSTEMS A 360-degree feedback and development process that can be tailored to reflect the competencies important to the participating organization.» Creates a 360-degree feedback tool based on any of CCL s 94 research-grounded competencies and five derailment factors» Provides feedback and targets development for specific leadership skills vital to the participant s organization» Increases efficiency of collecting feedback, using the Web» Provides comparison of results with other successful managers» Provides ratings for both importance and competence» Allows options to include narrative questions, customize names of rater categories, notifications and additional survey questions» Includes a Development Planning Guide, helping participants focus feedback and develop a strategy for change» Uses a secure server, firewall technology and password access to ensure the security and anonymity of raters and the confidentiality of participant results 360 BY DESIGN requires facilitator certification. CCL can conduct custom certification workshops for participating organizations, or individuals can receive certification in 360 BY DESIGN by attending our Assessment Certification Workshop. For more information, see page 31 or contact Client Services at Pricing is based on the level of customization and related services. Assessment setup fees begin at $2,000 and participant fees begin at $225. To find out more about getting started, please call Client Services at Pricing includes:» All surveys (unlimited raters)» Online status for administrators and participants» Scoring of assessment» Printed feedback report (two copies)» Development Planning Guide» Option to customize FYI For Your Improvement Translator ($20 each)» Optional group profiles ($300 each) For more information, visit

8 360-DEGREE ASSESSMENT SKILLSCOPE ORGANIZATIONAL ASSESSMENT KEYS to Creativity A straightforward 360-degree feedback tool that assesses managerial strengths and development needs. Primarily used by supervisors and managers, SKILLSCOPE can also be used with individual contributors and executives.» Assesses clear strengths and clear development needs» Provides feedback on 15 skills necessary for effectiveness in the management role» Presents information in a format that is easy to facilitate and understand» Includes an easy-to-interpret graphic feedback display» Offers a Development Planning Guide, providing a process for managers to analyze SKILLSCOPE feedback and create an actionable development plan» Offers surveys and reports in multiple languages» FYI For Your Improvement Translator available» Completion of a Facilitator Qualification Form is required.» Custom train-the-facilitator workshops are available. WITHIN THREE WEEKS OF IMPLEMENTING CCL S 360-DEGREE ASSESS- MENTS, OUR MANAGERS WERE TALKING ABOUT HOW THE EXPERIENCE An organizational assessment that measures the climate for creativity and innovation that exists within a work group, division or organization.» Measures specific management practices that impact creativity» Quantifies how productivity and creativity are perceived across an organization» Compares an organization s innovative climate with other organizations in the KEYS database, providing a benchmark for improvement» Informs development of an action plan, based on hard data, to improve the innovative culture within and across businesses» Provides normative to a wide variety of organizations» Includes easy-to-understand questions» Includes a graphic feedback report» Offers standardized demographic ($75 each)» Offers custom group ($75 each) ASSESSMENT SCALES KEYS to Creativity assesses six management practices that encourage creativity, two that inhibit creativity, and it quantifies how productivity and creativity are perceived. $155 per set, which includes:» All surveys (unlimited raters)» Scoring of assessment» Printed feedback report (two copies)» Development Planning Guide» Trainer s Guide (provided with first order)» Optional group profiles ($195 each) For more information, visit WAS HELPING THEM IN THEIR JOBS IN VERY CONCRETE WAYS. THE EFFECT HAS BEEN SO POSITIVE, WE RE EVEN- TUALLY GOING TO TAKE THE PROGRAM DOWN THROUGH OUR SALARIED PERSONNEL. Completion of a Facilitator Qualification Form is required. $20 per individual respondent, which includes:» Scoring of paper surveys» Printed graphic feedback report» User s Manual (provided with first order) For more information, visit DAVID SULLIVAN DIRECTOR OF COMPENSATION AND BENEFITS BORAL INDUSTRIES INC. CONNECT TO ONLINE RESOURCES CLIENT TESTIMONIALS CASE STUDIES EXCERPTS AND ARTICLES ON LEADERSHIP FREQUENTLY ASKED QUESTIONS

9 PERFORMANCE SUPPORT TOOL LEAD Ordering Information For CCL assessment and development tools (pages 42 45) This CD-based resource provides managers with learning and performance support tools for developing leadership skills on the job. Helps managers and individual contributors improve personal strengths and their ability to coach others in the following areas:» Developing effective interpersonal relationships» Adapting to change» Building and leading a team» Meeting business objectives» Developing a broad organizational perspective» Self-scoring survey helps identify development opportunities» Just-in-time performance support tools and tips» Short and easy-to-access units of instruction» Exercises, video role plays and expert interviews» Many valuable resources, available at your desktop» Based on the Center s extensive executive success and derailment research, LEAD is an easy-to-access learning experience that focuses on techniques for building critical leadership skills» Includes a hard-copy workbook containing a complete set of the worksheets from the CD No certification required for purchase. $145 per person» Please call Client Services at for additional pricing information. For more information, visit FEEDBACK FACILITATION All of the Center s assessment-for-development instruments require that feedback results be facilitated by a qualified individual. This means that feedback results are released only to an individual who has completed a certification/qualification process and not directly to the person or group being assessed. QUALIFICATION GUIDELINES» For Benchmarks, Executive Dimensions, Prospector and 360 BY DESIGN, attendance at our Assessment Certification Workshop is required. (See page 31 for details.)» For KEYS to Creativity and SKILLSCOPE, completion of a Facilitator Qualification Form is required. For more information about qualification requirements or to obtain a Facilitator Qualification Form, please call or info@leaders.ccl.org. You may complete a Qualification Form via our Web site at PLACING AN ORDER For your convenience, Center representatives are available to answer your questions and take your orders Monday through Thursday, 8 a.m. to 6 p.m., and Friday 8 a.m. to 5 p.m. EST.» PHONE » FAX » info@leaders.ccl.org Current clients also have the option to place orders online. For further information, please visit: INTERNATIONAL TRANSLATIONS OF BENCHMARKS AND SKILLSCOPE For information on translations of both surveys and feedback reports, please contact a CCL Client Services representative or one of the following distributors:» In Europe: OPP PHONE: In Asia: APP PHONE: In Australia: APP PHONE: RETURN POLICY Returns will only be accepted within one year of purchase, with a prior approval and issue of a return authorization number from Client Services. Returns must also be postage-paid by the client, received by CCL in good condition and accompanied by a copy of the original invoice. Only complete sets (i.e., no missing forms, booklets, etc.) are accepted. Please visit or contact Client Services at for complete CCL assessment return policy details.

10 Additional Product Offerings SELF-ASSESSMENT Campbell Leadership Descriptor SELF-ASSESSMENT Job Challenge Profile In addition to the assessments and performance support tools already described, we also offer a number of quality, CCLdeveloped products that are available for purchase through partnering organizations. These products range from self assessments, to organizational and teambased assessments, to a simulation that helps work groups address real-life work issues. A self-assessment designed to help individuals identify characteristics for successful leadership, recognize their strengths and identify areas for improvement.» Participants evaluate leadership strengths and areas needing improvement by comparing personal leadership attributes to those of a good leader and a poor leader whom an individual has known» Participants develop a personal action plan for strengthening leadership effectiveness» Trainers can prepare for and conduct a leadership workshop for a group of any size, using detailed information from the Facilitator s Guide» Self-scoring A self-assessment tool designed to help managers and executives understand and use their job assignments as opportunities to develop valuable skills. Enables individuals to:» Gauge the challenges in their jobs» Turn challenges into prime learning experiences» View a current job as a learning opportunity» Self-scoring survey requires no prework and no computer scoring» Comprehensive Facilitator s Guide provides everything needed to conduct a workshop» Easy-to-use Participant Workbook shows how to capitalize on the learning potential within a job For more information, you may visit the Center s Web site or contact the distributor. To place an order, please contact the distributor directly.» Easy to administer» minutes to complete» Identifies leadership components applicable for every level in the organization» Facilitator s Guide Package $32» Participant s Package (includes one Leadership Descriptor Survey) $16» Facilitator s Guide Package $30» Participant s Workbook $15 (includes one survey) ORDERING For more information or to place an order, contact Jossey-Bass/Pfeiffer at or order online at ORDERING For more information or to place an order, contact Jossey-Bass/Pfeiffer at or order online at CONNECT TO ONLINE RESOURCES CLIENT TESTIMONIALS CASE STUDIES EXCERPTS AND ARTICLES ON LEADERSHIP FREQUENTLY ASKED QUESTIONS

11 SELF-ASSESSMENT OTHER ASSESSMENTS Learning Tactics Inventory Campbell Development Assessments SIMULATION EdgeWork A tool that profiles an individual s preferred learning behavior, outlines the consequences of overuse of one tactic, and explores ways to adopt new learning strategies and behaviors. Enables individuals to:» Identify their preferred learning profile and behaviors» Develop tactics to improve learning effectiveness» Create learning goals that improve performance» Self-scoring survey requires no prework and no computer scoring» Comprehensive Facilitator s Guide provides everything needed to conduct a workshop» Easy-to-use Participant Workbook contains built-in exercises and a personal development plan outline» Facilitator s Guide Package $32» Participant s Workbook $17 (includes one survey) ORDERING For more information or to place an order, contact Jossey-Bass/Pfeiffer at or order online at CLINICAL/CAREER ASSESSMENT CISS (Campbell Interest and Skill Survey) Assesses an individual s attraction to specific occupational areas, as well as the level of confidence in performing related tasks. For more information about the CISS or to order, contact NCS Assessments at , extension 3225, or visit WORKFORCE DEVELOPMENT ASSESSMENTS CLI (Campbell Leadership Index) Provides feedback about personal characteristics that are directly related to the nature and demands of leadership. COS (Campbell Organizational Survey) Assesses an organization s climate, offering insights on areas that need improvement and those that should be celebrated. Can be used with all employees or members of a targeted work group. TDS (Campbell-Hallam Team Development Survey) Assesses the performance of management and work teams. Survey addresses how team members feel about such issues as innovation, organizational support and mission clarity. TLP (Campbell-Hallam Team Leader Profile) Provides in-depth feedback on the skills and practices of team leaders, identifying strengths and areas to be improved. Profile works as a companion to the TDS survey, which assesses how the team is functioning in the eyes of its members. For more information about Workforce Development Assessments, contact Pearson Performance Solutions at and press 2 to speak with a sales representative, or visit A ready-made, powerful and flexible business simulation that helps work groups address difficult issues of real-life work in a safe, monitored environment.» Helps groups identify effective strategies for working across organizational boundaries» Enables groups to build effective decision-making processes among interdependent functions» Allows for the exploration of organizational strategy and culture and their impact on effectiveness» Provides participants the opportunity to examine power, influence and conflict in uncertain and changing environments» Helps groups explore the challenges of working in complex and ambiguous work environments HOW IT WORKS EdgeWork includes all the materials necessary to run the entire simulation for 12 to 24 participants.» Designed especially for consultants and in-house trainers to work with groups undergoing significant change» Makes efficient use of participants time by allowing them to prepare for their session and individual roles prior to the simulation run» Can be completed in four hours, leaving time to begin the debriefing process the same day» Comprehensive Facilitator s Guide with instructions for five different debriefs» Packaged for easy facilitator use» Optional train-the-trainer sessions available» User s Manual $150» $1,200 for 12 participants» $50 for each additional participant up to 24 ORDERING For more information or to place an order, call Discovery Learning at , fax to or visit