Enterprise Resource Planning by Business and Supply Chain Specialists

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1 Enterprise Resource Planning by Business and Supply Chain Specialists

2 Who We Are Mucheki Consulting is a specialised Sage ERP X3 partner focused on providing best-in-class enterprise resource planning solutions and services to progressive businesses with unique business needs in South Africa and across the African continent. The quality of our solutions is based on a solid understanding of Supply Chain Management and the true nature of business processes, making them perfectly aligned with our clients' intricate operational needs. A distinct business approach The Sage ERP X3 partner of choice In terms of product, business knowledge and technical expertise, we are by far the top partner of choice. We are continually growing our customer base, our consulting teams and our business skills to compete at the highest levels in global markets. We live and breathe business and Supply Chain Management and possess over 15 years of product knowledge and implementation experience across a range of industries. This makes us the preferred Enterprise Resource Planning (ERP) consulting partner in Africa. Our distinct business approach to ERP is key to our effectiveness where complex business requirements are concerned, enabling us to be sensitive to our clients' overall business goals. We understand that, as a business, our clients require solutions that fit into their unique business models and meet various business requirements. As a result, we are able to extend the capability of the product over and above its standard functionality to allow a substantial degree of configuration while limiting development to less than twenty percent. We are differentiated from other partners by our in-depth business and Supply Chain knowledge and related experience. The majority of our consultants are APICS certified in Supply Chain Management (CSCP) and Production and Inventory Management (CPIM) - qualifications that are not only sought after, but recognized worldwide. Our operations We are based in South Africa, but serve clients across Africa in countries such as Zimbabwe and Nigeria. This footprint is constantly being enlarged.

3 Leadership in Sage ERP X3 implementation excellence Leading our team is Engineer Churchward Mucheki, who has been in the ERP space since 1997 and is recognized as the leading Sage ERP X3 expert outside of Europe. His unmatched experience with the product and longevity in the ERP space enables us to offer solutions that are second to none. While working with the principal, Sage, Churchward was responsible for coaching, mentoring, training and supporting most of the existing Sage business partners from the very beginning. As a result, his understanding of the requirements for excellence in the implementation and configuration of the product is unmatched in Africa. Churchward has been involved in the implementation of most of the Sage projects undertaken on the continent and carries this experience into every new project he undertakes. We are solutions driven and focused on resolving our clients business problems. From the inception of a project, our chief objective is to align and optimize all business processes, after which we introduce appropriate software solutions to automate the optimized business processes. Uncompromising on quality ERP implementations can only be considered effective if they have met several control requirements and passed various quality checkpoints. For us, quality is a requirement that can never be compromised. Instead of waiting till the end of a project to perform a quality check, we build quality assessment into the entire ERP implementation process, ensuring quality and integrity in every system we implement, every step of the way. Our clients Our clients are mostly mid-sized to large companies with an interest in optimising their operational efficiency by fully aligning all aspects of their business processes. Our main objective is to ensure seamless communication between every node of our customers' business and to unify all the elements and processes within their automated functions, thus enhancing their business' overall operational efficiency. What We Value Quality service Sensitivity and responsiveness to our clients' needs Timely delivery Professionalism

4 Our People Our people are our biggest asset. Over and above building a skilled team, we place great emphasis on the professionalism and attitude with which our team approaches our clients and responds to their needs. Professionalism is of the utmost importance in what we do and characterises the qualitative service we deliver to our clients. We believe that there should be no compromise on quality and strive to produce this professionally in every aspect of our service delivery process. Our Approach and Solutions Our implementation process begins with the basics before building up towards a client's more complex business problems and involves continuous quality control checks at defined points in the implementation process. As Sage ERP X3 is a business and supply chain management system, it is best implemented by supply chain specialists with substantial business knowledge. Above anything else, our team of supply chain experts prioritises alignment of business processes from a supply chain management perspective. In this way, Mucheki Consulting's focus varies distinctly from other business partners who may engage consultants without a practical understanding of business and the supply chain. The greatest emphasis we place on our service is, firstly, understanding your business problem and then conceptualising the best solutions. Our solutions are suited to clients involved in specialized design engineering, projects, consulting services, process manufacturing, as well as the manufacturing, retail and distribution of discrete goods and services. Mucheki Consulting provides solutions to some of the most commonly encountered business problems such as: High inventory levels Non-optimal processes Challenges with quality Poor customer service management High cost issues Huge waste in processes and time Process inefficiencies

5 Our Services Sage ERP X3 Implementation As a result of our unmatched implementation experience, our clients benefit from better business intelligence, streamlined business operations, reduced costs, increased quality levels, enhanced collaboration and business growth. Sage ERP X3 Training Our training to our customers is structured in such a way that full knowledge transfer takes place to our clients project teams and users such that at the end of the implementation project, the clients can run their operations using Sage ERP X3 without a heavy dependence on our consultants thus saving the clients on consulting fees. Other business partners think differently about this. Our consultant training programs provide training in all the Sage ERP X3 modules from the elementary to expert levels. Project and Change Management While Project management is about managing the difference between plan and reality and reducing the difference over time, our experience has taught us that Change management must be an integral part of the project management process from the beginning to the end. With the support of our project team and the client s top management, we lead this initiative to ensure a smooth transition for all system users. Auditing the effectiveness of Sage ERP X3 implementation and checking alignment between business requirements and the product's application (by request from Sage) Upon request from Sage, we can conduct a comprehensive audit of the effectiveness of your company's implementation of Sage ERP X3, checking aspects such as: the alignment of the system with your business process; the acceptance of the system by staff; the ROI from the business system, as well as the quality and accuracy of the supply chain information produced by the system. Advice on Best Operating Practices in Supply Chains Being Supply Chain Management experts, we are able to provide you with detailed guidelines on how you can best optimize your supply chain and obtain the greatest value from your workplace systems. Our advice is based on a solid knowledge of business and business processes, as well as on years of experience in supply chain management.