Enterprise Document Capture: Process Gaps and Revenue Opportunities

Size: px
Start display at page:

Download "Enterprise Document Capture: Process Gaps and Revenue Opportunities"

Transcription

1 A Questex Company Enterprise Document Capture: Process Gaps and Revenue Opportunities Production Printing & Media What are the key trends within insourced and outsourced high-volume capture environments? How sophisticated are high-volume capture operations today by vertical industry and business process? How frequently are capture operations triggering workflows and automating processes? What is the life cycle of an image from capture to classification, extraction, validation, and delivery? What are enterprises business process gaps, needs, and strategic planning priorities? What are enterprises technology and services investment plans and deployment preferences? A Multi-Client Study

2 Enterprise Document Capture: Process Gaps and Revenue Opportunities Introduction Production scanning environments continue to evolve as enterprises strive to automate paper-intensive processes and shift to electronic capture and distribution directly impacting outsourcing service providers, OEMs, and software vendors. These changes have specific implications for the life cycle of an image following capture. With enterprises seeking to reduce costs and improve business process workflows, there is significant opportunity for vendors to increase their management of these paper-intensive business processes. The lens of this study will be focused on business processes as a means of examining capture environments, with three primary goals in mind. First, this research will uncover high-volume capture trends within business processes, vertical markets, and across different types of capture environments. Secondly, it will verify how effectively image life cycles enable automation within the classification, data capture, data validation, and delivery phases of a document capture operation. Finally, the study will identify services and technology revenue opportunities that target business process gaps and inefficiencies. Project Objectives The study s specific objectives are organized around three core areas of analysis: the market direction and developments around document capture; a vertical business process and industry analysis, and; an analysis determining technology and services use and impact. Market Direction: Analyze trends within centralized/distributed, on-site/off-site, and lockbox/mailroom environments. Examine capture volumes and sources, including paper, electronic, and network folders. Define preferred software pricing & delivery models, and interest in and& engagement with outsourcing. Business Process: Analyze image life cycle across specific business processes, such as accounts payable/receivable, customer onboarding, customer correspondence, contract management, and claims processing. Identify the extent to which document capture operations are integrated into business processes and trigger automated workflows, while also uncovering workflow gaps and inefficiencies. Identify the impact of outsourcing on business process efficiency and automation. Technology & Services: Examine why customers utilize cloud-based offerings and what types they prefer (public, private, hybrid).. Explore strategic planning initiatives and investment planning priorities. Size and forecast the outsourced capture services revenue opportunity by environment.

3 Summary of Research Goals & Objectives Market Analysis Methodology InfoTrends will conduct a three pronged analysis approach that encompasses extensive primary research and secondary research in key industries. Primary Research Primary research will involve a detailed quantitative survey, as well as qualitative interviews. Enterprise Survey We will conduct a web-based quantitative survey of 575 businesses within the United States. The primary audience for this research will be large enterprises (1,000+ employees), with a smaller sample of medium-sized enterprises (500 to 999 employees) also being surveyed. Survey respondents will come from a variety of vertical markets; however, they will all be knowledgeable of highvolume capture operations that are part of the business operations (insourced or outsourced) and be influencers in IT/ operational decisions, including the decision to outsource. Qualifying types of document capture operations include on-site or off-site scanning operations, lockbox services, corporate mailrooms, and distributed capture operations. Although we are not specifically sampling by vertical market, we expect that the requirement of high-volume document capture operations and the sample size will drive substantial response volume within the Banking, Financial Services, Healthcare, and Insurance verticals. Additionally, the survey instrument will be designed to delve into a range of specific business processes, as well as probe into all capture environments represented within the sample.

4 In-depth Interviews Our qualitative research will include at least 15 in-depth phone interviews with enterprise respondents, service providers, and technology vendors. The majority of the interviews will be conducted with enterprises with highvolume capture environments. These discussions will build on insight gained from the surveys, covering current and future state of imaging operations, the life cycle of scanned images, specific business process insights, and services and technology trends. Secondary Research InfoTrends will thoroughly examine existing market information on key applications, market segments, competitors, and product categories using a variety of sources. Information sources will include financial reports, industry trade associations, government agencies, published industry reports, trade articles, industry databases, company websites, and other sources (including vendor white papers, user groups, and research reports). InfoTrends will also leverage research Analysis & Project Deliverables InfoTrends professional staff will perform an extensive analysis of the research to develop an understanding of the opportunities and issues surrounding insourced and outsourced document capture operations in the United States. Subscribers will receive: Executive summary of research findings Detailed PowerPoint market analysis of all research initiatives to address the study s goals and objectives, as well as provide conclusions and recommendations Market sizing and five year forecast of annual revenues for outsourced capture services A 90 minute webinar presentation of the findings An Appendix that provides PowerPoint slides containing all survey charts Cross-tabulations of the survey results for additional analysis of key questions and market segmentation Project Time Line it has previously published as part of ongoing consulting services and research. Forecast Development InfoTrends will size and forecast the annual revenue for outsourced document capture services. Our intent is to segment the forecast by environment: centralized/on-site, centralized/off-site, mailroom, and lockbox. The forecast period will be June: July: July- August: August- September: September: October: Quantitative survey & qualitative interview guide development Survey programming & qualitative interviews Survey deployment and capture & qualitative interviews Data cleansing, tabulation and analysis & qualitative interviews Analysis & report development Final PowerPoint report & written executive summary

5 Terms and Conditions Liability for Advice Although reasonable efforts were made by InfoTrends to ensure the completeness and accuracy of the information contained in written and oral reports in connection with the proposed study, no liability can be accepted by InfoTrends for the results of any About InfoTrends InfoTrends is the leading worldwide market research and strategic consulting firm for the digital imaging and document solutions industry. We provide research, analysis, forecasts, and advice to help clients understand market trends, identify opportunities, and develop strategies to grow their businesses. actions taken by the client in connection with such information, opinions, or advice. Copyrights InfoTrends retains all copyrights. The reproduction of any materials is prohibited without written consent from InfoTrends. Headquarters U.S. 97 Libbey Industrial Parkway Weymouth, MA USA Europe 960 Capability Green Luton, Beds LU1 3PE United Kingdom Japan Ebisu IS Bldg. 8F Ebisu, Shibuya-ku Tokyo Japan

6 Enterprise Document Capture: Process Gaps and Revenue Opportunities Authorization Form Subscriber Rate Subscription includes: $16, 495 Executive Summary Full PowerPoint Analysis & Presentation Market Sizing & Forecast 90 Minute Webinar Extensive Data Books Purchase order number Signature Name Title Company Address City, State, Zip Country Telephone E- mail the completed form to or fax to

The Future of Scanning

The Future of Scanning A Questex Company The Future of Scanning Capture and Scan, Key Drivers and Improvements for Business Office Technology & Services A Multi-Client Study T h e F u t u r e o f S c a n n i n g Introduction

More information

Business Process Automation Opportunities for Vertical Markets

Business Process Automation Opportunities for Vertical Markets Listen Now A Questex Company Business Process Automation Opportunities for Vertical Markets Office Technology & Services IDENTIFY: Key business processes in the paper intensive Legal, Financial Services,

More information

Mobile Solutions & Services: Strategies Driving Market Adoption and Transformation

Mobile Solutions & Services: Strategies Driving Market Adoption and Transformation Listen Now A Questex Company Mobile Solutions & Services: Strategies Driving Market Adoption and Transformation A Multi-Client Study M o b i l e S o l u t i o n s & S e r v i c e s : S t r a t e g i e

More information

The Emergence of Digital Mailbox Services

The Emergence of Digital Mailbox Services The Emergence of Digital Mailbox Services Moving Beyond Online Bill Consolidation in the U.S. Production Printing & Media >> Who is using a mail consolidation service today? Who plans to? >> Which features

More information

Micro to Mega: Trends in Business Communications

Micro to Mega: Trends in Business Communications A Questex Company Micro to Mega: Trends in Business Communications Business Development Strategies M i c r o t o M e g a : T r e n d s i n B u s i n e s s C o m m u n i c a t i o n s Introduction Businesses

More information

Capturing the SMB Marketing Automation Opportunity

Capturing the SMB Marketing Automation Opportunity Listen Now A Questex Company Capturing the SMB Marketing Automation Opportunity Production Printing & Media C a p t u r i n g t h e S M B M a r k e t i n g A u t o m a t i o n O p p o r t u n i t y This

More information

The Future of Digital Publishing in Enterprises

The Future of Digital Publishing in Enterprises Listen Now A Questex Company The Future of Digital Publishing in Enterprises Bringing Mobility, Personalization, & Data to Corporate Publishing Digital Marketing & Media Trends T h e F u t u r e o f D

More information

Capturing the European SME Marketing Automation Opportunity

Capturing the European SME Marketing Automation Opportunity Listen Now A Questex Company Capturing the European SME Marketing Automation Opportunity Production Printing & Media C a p t u r i n g t h e E u r o p e a n S M E M a r k e t i n g A u t o m a t i o n

More information

Cloud-based Workflows & Infrastructures for Graphic Communications

Cloud-based Workflows & Infrastructures for Graphic Communications A Questex Company Cloud-based Workflows & Infrastructures for Graphic Communications Production Printing & Media C l o u d - b a s e d W o r k f l o w s & I n f r a s t r u c t u r e s f o r G r a p h

More information

Service Expansion Opportunities for Document Outsourcing

Service Expansion Opportunities for Document Outsourcing Listen Now A Questex Company Service Expansion Opportunities for Document Outsourcing Production Printing & Media What are t h e c r i t i c a l c o m p o n e n t s o f a s t ro n g d o c u m e n t o u

More information

Understanding Vertical Markets: Enterprise Communication Requirements

Understanding Vertical Markets: Enterprise Communication Requirements Listen Now A Queste Company Understanding Vertical Markets: Enterprise Communication Requirements Business Development Strategies Targeting vertical markets is a solid business strategy that drives results

More information

>>Managed Print Services: Impact on the U.S. & European Supplies Market

>>Managed Print Services: Impact on the U.S. & European Supplies Market >>Managed Print Services: Impact on the U.S. & European Supplies Market Office Technology & Services >> Provide actionable recommendations to take advantage of the MPS supplies opportunity >> Provide actionable

More information

Office Vertical Market Opportunity Analysis by Core Based Statistical Area

Office Vertical Market Opportunity Analysis by Core Based Statistical Area A Questex Company Office Vertical Market Opportunity Analysis by Core Based Office Technology & Services What is the size of the U.S. office equipment installed base, print volume, managed print services

More information

Gathering MOSS? Revealing SharePoint Opportunities & Costs

Gathering MOSS? Revealing SharePoint Opportunities & Costs Focused Responsive Credible Visionary Prospectus Headquarters U.S. Libbey Industrial Parkway Weymouth, MA 02189 USA +1 781 616 2100 info@infotrends.com Europe Sceptre House 7-9 Castle Street Luton, Beds

More information

Prospectus. European Professional and Managed Print Services: An Untapped Annuity Stream for the Office Equipment Market

Prospectus. European Professional and Managed Print Services: An Untapped Annuity Stream for the Office Equipment Market Focused Responsive Credible Visionary Prospectus Headquarters U.S. Libbey Industrial Parkway Weymouth, MA 02189 USA +1 781 616 2100 info@infotrends.com Europe Sceptre House 7-9 Castle Street Luton, Beds

More information

Prospectus. Capturing the SMB Business Communications Opportunity

Prospectus. Capturing the SMB Business Communications Opportunity Focused Responsive Credible Visionary Prospectus Headquarters U.S. Libbey Industrial Parkway Weymouth, MA 02189 USA +1 781 616 2100 info@infotrends.com Europe Sceptre House 7-9 Castle Street Luton, Beds

More information

Transforming Textile Printing

Transforming Textile Printing Listen Now A Questex Company Transforming Textile Printing Production Printing & Media Determine outlook for analog to digital transition Gauge demand for digital textile production in different segments

More information

Prospectus. E-Business Enablement: The Future of Professional Photography. Photographer and Consumer Perspectives. Business Drivers & Models

Prospectus. E-Business Enablement: The Future of Professional Photography. Photographer and Consumer Perspectives. Business Drivers & Models Focused Responsive Credible Visionary Prospectus Headquarters U.S. Libbey Industrial Parkway Weymouth, MA 02189 USA +1 781 616 2100 info@infotrends.com Europe Sceptre House 7-9 Castle Street Luton, Beds

More information

Prospectus. The Document Outsourcing Evolution - A Vertical Market Analysis

Prospectus. The Document Outsourcing Evolution - A Vertical Market Analysis Focused Responsive Credible Visionary Prospectus Headquarters U.S. Libbey Industrial Parkway Weymouth, MA 02189 USA +1 781 616 2100 info@infotrends.com Europe Sceptre House 7-9 Castle Street Luton, Beds

More information

Print e-business (Web-to-print) Variable Data Design & Composition. Multi-Channel Communications. Production Workflow Management

Print e-business (Web-to-print) Variable Data Design & Composition. Multi-Channel Communications. Production Workflow Management Focused Responsive Credible Visionary Prospectus Headquarters U.S. Libbey Industrial Parkway Weymouth, MA 02189 USA +1 781 616 2100 info@infotrends.com Europe Sceptre House 7-9 Castle Street Luton, Beds

More information

Franchise Integrated Point-of-Purchase

Franchise Integrated Point-of-Purchase Prospectus Franchise Integrated Point-of-Purchase Focused Focused Market Sizing Opportunities, Challenges, & Requirements Awareness, Preferences, & Price Sensitivity Headquarters 97 Libbey Industrial Parkway

More information

>>The Evolution of the Cross-Media Marketing Service Provider

>>The Evolution of the Cross-Media Marketing Service Provider A Questex Company >>The Evolution of the Cross-Media Marketing Service Provider Business Development Strategies A Multi-Client Study B u s i n e s s D e v e l o p m e n t S t r a t e g i e s Print is only

More information

The Future of Direct Mail, Transaction and Transpromotional Documents: The North American Market Opportunity

The Future of Direct Mail, Transaction and Transpromotional Documents: The North American Market Opportunity The Future of Direct Mail, Transaction and Transpromotional Documents: The North American Market Opportunity Focused Focused Transaction Documents Direct Mail The TransPromo Opportunity Electronic Presentment

More information

Prospectus A Vertical-Market Approach to Document Services in the U.S.: The Evolution from Printer to Partner

Prospectus A Vertical-Market Approach to Document Services in the U.S.: The Evolution from Printer to Partner Prospectus A Vertical-Market Approach to Document Services in the U.S.: The Evolution from Printer to Partner Focused Focused Document service requirements for 10 vertical industries Opportunities & challenges

More information

Prospectus. Trans Meets Promo: A European Perspective

Prospectus. Trans Meets Promo: A European Perspective Focused Responsive Credible Visionary Prospectus Headquarters U.S. Libbey Industrial Parkway Weymouth, MA 02189 USA +1 781 616 2100 info@infotrends.com Europe Sceptre House 7-9 Castle Street Luton, Beds

More information

Document Process Outsourcing:

Document Process Outsourcing: Prospectus Document Process Outsourcing: Business Strategies for Successful Market Engagement Focused Focused Gain an in-depth understanding of the North American Document Process Outsourcing (DPO) market

More information

Delivering Scanning Technologies to the Corporate Market:

Delivering Scanning Technologies to the Corporate Market: Delivering Scanning Technologies to the Corporate Market: A Study of the Channels Serving the Business Market Focused Focused Primary research Channel perspectives Scanning solution opportunity profi le

More information

Document Process Outsourcing: Business Strategies for

Document Process Outsourcing: Business Strategies for Prospectus Document Process Outsourcing: Business Strategies for Successful Market Engagement Focused Focused Headquarters 97 Libbey Industrial Parkway Suite 300 Weymouth, Massachusetts 02189 +1 781 616

More information

The Global Print Production Workflow Market: Enabling Fundamental Business Change in Graphic Arts

The Global Print Production Workflow Market: Enabling Fundamental Business Change in Graphic Arts Headquarters 97 Libbey Industrial Parkway Suite 300 Weymouth, MA 02189 Phone: 781-616-2100 Fax: 781-616-2121 E-mail: info@capv.com www.capv.com Europe 3 rd Floor, Sceptre House 7-9 Castle Street Luton,

More information

The Future of Mail and Transaction Documents

The Future of Mail and Transaction Documents The Future of Mail and Transaction Documents Direct Marketing Data Center Print Ouput Electronic Presentment Document and Content Management Customer Relationship Management This study examines in detail

More information

Executive Summary...3 A Broader Approach to Customer Relationship Management...6. The Elements of a Formal CRM Strategy... 9

Executive Summary...3 A Broader Approach to Customer Relationship Management...6. The Elements of a Formal CRM Strategy... 9 CAP Dynamic Content Software Strategies Consulting Service December 31, 2002 You Can t Build CRM Without Content Dynamic Content Solutions As A Key Requirement for Customer Relationship Management Initiatives

More information

The Future of Mail and Transaction Documents

The Future of Mail and Transaction Documents The Future of Mail and Transaction Documents Direct Marketing Forecast The Future of Billing & Statements Consumer Preferences Business Communications Strategies Print Service Providers Investment Plans

More information

MarketsandMarkets. http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample

MarketsandMarkets. http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample MarketsandMarkets http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample Phone: 800.298.5699 (US) or +1.240.747.3093 or +1.240.747.3093 (Int'l) Hours: Monday - Thursday: 5:30am - 6:30pm

More information

Narrowcasting in Public Spaces The Outlook For Digital Signage

Narrowcasting in Public Spaces The Outlook For Digital Signage Narrowcasting in Public Spaces The Outlook For Digital Signage CAPt CAP VENTURES Introduction - Narrowcasting In Public Spaces, Defined In indoor and outdoor settings, networked digital/electronic signs

More information

Document Process Outsourcing

Document Process Outsourcing 97 Libbey Industrial Parkway - Suite 300 Weymouth, MA 02189 Phone: 781.616.2100 Fax: 781.616.2121 www.infotrends.com Document Process Outsourcing Business Strategies for Successful Market Engagement Holly

More information

The Evolu on of Document Process Outsourcing

The Evolu on of Document Process Outsourcing The Evolu on of Document Process Outsourcing An industry perspective spotlighting an Océ Business Services case study Service Area(s) Document Outsourcing Document Outsourcing Europe Table of Contents

More information

I D C T E C H N O L O G Y S P O T L I G H T

I D C T E C H N O L O G Y S P O T L I G H T I D C T E C H N O L O G Y S P O T L I G H T D o c u m e n t W o r k f l ow Au t o m a t i o n S t u d y: I m p l e m e n t i n g S olutions and Realiz i ng Benefits May 2015 Adapted from Business Workflow

More information

U.S. Document Management User Requirements ~~~

U.S. Document Management User Requirements ~~~ U.S. Document Management User Requirements ~~~ Market Assessment August 2007 About provides buy-side and sell-side organizations with deeper research and analyses in front office, mid-office and back office

More information

Email Statistics Report, 2013-2017

Email Statistics Report, 2013-2017 THE RADICATI GROUP, INC. A TECHNOLOGY MARKET RESEARCH FIRM 1900 EMBARCADERO ROAD, SUITE 206. PALO ALTO, CA 94303 TEL. 650 322-8059 FAX 650 322-8061 Email Statistics Report, 2013-2017 Editor: Sara Radicati,

More information

Marketing Campaign Management: The Next Level of Value-Added Services

Marketing Campaign Management: The Next Level of Value-Added Services February 2009 Strategic Assessment Marketing Campaign Management: The Next Level of Value-Added Services Authors Barb Pellow Published by Business Development Solutions Consulting Service - Europe Abstract

More information

Global Marketing Automation Software Market Marketing Automation Evolves into a True Cross-Channel Marketing Suite

Global Marketing Automation Software Market Marketing Automation Evolves into a True Cross-Channel Marketing Suite Global Marketing Automation Software Market Marketing Automation Evolves into a True Cross-Channel Marketing Suite April 2015 Contents Section Slide Number Executive Summary 3 Market Overview 10 Total

More information

Email Market, 2014-2018

Email Market, 2014-2018 THE RADICATI GROUP, INC. A TECHNOLOGY MARKET RESEARCH FIRM PALO ALTO, CA 94301 TEL. 650 322-8059 Email Market, 2014-2018 SCOPE This study provides an analysis of the Email market in 2014, and its potential

More information

2010-2014. Sample Global Network Security Market. 1 technavio insights

2010-2014. Sample Global Network Security Market. 1 technavio insights 1 technavio insights About TechNavio Technavio is the research platform of Infiniti Research. Infiniti Research provides actionable market intelligence to leading companies worldwide. A team of 120 analysts

More information

Ricoh Business Booster. Assessment Services ANALYZE REQUIREMENTS IMPROVE EFFICIENCY PREPARE FOR IMPLEMENTATION ARCHITECT A SOLUTION ROI ANALYSIS

Ricoh Business Booster. Assessment Services ANALYZE REQUIREMENTS IMPROVE EFFICIENCY PREPARE FOR IMPLEMENTATION ARCHITECT A SOLUTION ROI ANALYSIS Ricoh Business Booster Assessment Services ANALYZE REQUIREMENTS PREPARE FOR IMPLEMENTATION IMPROVE EFFICIENCY ARCHITECT A SOLUTION ROI ANALYSIS RICOH BUSINESS BOOSTER ASSESSMENT SERVICES VOLUME 01 SEPTEMBER

More information

T r e a s u r y Onboarding 2 0 12 Vendor

T r e a s u r y Onboarding 2 0 12 Vendor Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.620.5533 F.508.988.6761 www.idc-fi.com I DC MarketScape: North America T r e a s u r y Onboarding 2 0 12 Vendor Assessment I D C F i n

More information

2010-2014 Sample-Global Telepresence Equipment

2010-2014 Sample-Global Telepresence Equipment 1 technavio insights About TechNavio Technavio is the research platform of Infiniti Research. Infiniti Research provides actionable market intelligence to leading companies worldwide. A team of 120 analysts

More information

I N D U S T R Y D E V E L O P M E N T S A N D M O D E L S. I D C M a t u r i t y M o d e l : P r i n t a n d D o c u m e n t M a n a g e m e n t

I N D U S T R Y D E V E L O P M E N T S A N D M O D E L S. I D C M a t u r i t y M o d e l : P r i n t a n d D o c u m e n t M a n a g e m e n t Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com E X C E R P T I N D U S T R Y D E V E L O P M E N T S A N D M O D E L S I D C M a t u r i t y M o

More information

MarketsandMarkets. http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample

MarketsandMarkets. http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample MarketsandMarkets http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample Phone: 800.298.5699 (US) or +1.240.747.3093 or +1.240.747.3093 (Int'l) Hours: Monday - Thursday: 5:30am - 6:30pm

More information

W o r l d w i d e a n d U. S. M a n a g e d M o b i l i t y 2 0 1 3 2 0 1 7 F o r e c a s t : U n i t e d S t a t e s L e a d s i n A d o p t i o n

W o r l d w i d e a n d U. S. M a n a g e d M o b i l i t y 2 0 1 3 2 0 1 7 F o r e c a s t : U n i t e d S t a t e s L e a d s i n A d o p t i o n Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com M A R K E T A N A L Y S I S W o r l d w i d e a n d U. S. M a n a g e d M o b i l i t y 2 0 1 3 2

More information

Building the Business Case for a Cloud-Based Contact Center Solution Sponsored by:

Building the Business Case for a Cloud-Based Contact Center Solution Sponsored by: Building the Business Case for a Cloud-Based Contact Center Solution Sponsored by: - 1 - DMG Consulting LLC Table of Contents Why a Cloud-Based Contact Center is Likely in Your Future... 1 Building the

More information

The higher education user type market is expected to be the highest revenue generating component.

The higher education user type market is expected to be the highest revenue generating component. Telecom and IT 2014 CLOUD COMPUTING IN EDUCATION MARKET By Service Model (SaaS, PaaS, IaaS), by Deployment Model (Private Cloud, Public Cloud, Hybrid Cloud, and Community Cloud), By User Type (K-12, Higher

More information

IDC MarketScape: Worldwide Managed Print and Document Services 2014 Hardcopy Vendor Assessment Focus on Managed Workflow Services

IDC MarketScape: Worldwide Managed Print and Document Services 2014 Hardcopy Vendor Assessment Focus on Managed Workflow Services IDC MarketScape IDC MarketScape: Worldwide Managed Print and Document Services 2014 Hardcopy Vendor Assessment Focus on Managed Workflow Services Holly Muscolino Terry Frazier THIS IDC MARKETSCAPE EXCERPT

More information

Unified Communication as a Service Market - Outlook (2015-19) for Collaboration Services

Unified Communication as a Service Market - Outlook (2015-19) for Collaboration Services Unified Communication as a Service Market - Outlook (2015-19) for Collaboration Services explore@researchfox.com +1-408-469-4380 +91-80-6134-1500 www.researchfox.com 1 ResearchFox Consulting is an Indian

More information

SAS Enterprise Decision Management at a Global Financial Services Firm: Enabling More Rapid Implementation of Decision Models into Production

SAS Enterprise Decision Management at a Global Financial Services Firm: Enabling More Rapid Implementation of Decision Models into Production Buyer Case Study SAS Enterprise Decision Management at a Global Financial Services Firm: Enabling More Rapid Implementation of Decision Models into Production Brian McDonough IDC OPINION The goal of decision

More information

Analysis. Xerox Pivots Services to Industry Focus. April 2015. Service Areas. Comments or Questions? Network Document Solutions

Analysis. Xerox Pivots Services to Industry Focus. April 2015. Service Areas. Comments or Questions? Network Document Solutions Analysis April 2015 Service Areas Network Document Solutions Vertical Market Business Opportunities Managed Services Consulting Service Image Scanning Trends Comments or Questions? Table of Contents Introduction...

More information

BEYOND PREMIUM BILLING

BEYOND PREMIUM BILLING BEYOND PREMIUM BILLING Authors: Paula Gallo and Jordan Battani End-to-End Revenue Management for Health Plans Introduction Ongoing cost pressure, product and service innovation, changing customer expectations,

More information

It s all about markets MEDICAL DOCUMENT MANAGEMENT SYSTEMS MARKET -GLOBAL FORECASTS TO 2019 MARKETSANDMARKETS

It s all about markets MEDICAL DOCUMENT MANAGEMENT SYSTEMS MARKET -GLOBAL FORECASTS TO 2019 MARKETSANDMARKETS MEDICAL DOCUMENT MANAGEMENT SYSTEMS MARKET BY SOLUTION (DOCUMENT SCANNING SOFTWARE, DOCUMENT MANAGEMENT SOFTWARE), BY APPLICATION (MEDICAL RECORDS MANAGEMENT), BY MODE OF DELIVERY (WEB-BASED, CLOUD-BASED),

More information

User Requirements from Inbound Document Management ~~~

User Requirements from Inbound Document Management ~~~ User Requirements from Inbound Document Management ~~~ Market Assessment February 2009 About provides buy-side and sell-side organizations with deeper research and analyses in front office, mid-office

More information

Email Statistics Report, 2014-2018

Email Statistics Report, 2014-2018 THE RADICATI GROUP, INC. A TECHNOLOGY MARKET RESEARCH FIRM PALO ALTO, CA, USA TEL. 650 322-8059 FAX 650 322-8061 Email Statistics Report, 2014-2018 Editor: Sara Radicati, PhD SCOPE This report brings together

More information

Intelligent Buildings and Big Data CABA Intelligent & Integrated Buildings Council (IIBC) Landmark Research 2014

Intelligent Buildings and Big Data CABA Intelligent & Integrated Buildings Council (IIBC) Landmark Research 2014 Intelligent Buildings and Big Data CABA Intelligent & Integrated Buildings Council (IIBC) Landmark Research 2014 1. BACKGROUND The Continental Automated Buildings Association (CABA) is an industry association

More information

IDC MarketScape Excerpt: Worldwide Client Virtualization Software 2013 Vendor Assessment

IDC MarketScape Excerpt: Worldwide Client Virtualization Software 2013 Vendor Assessment IDC MARKETSCAPE IDC MarketScape Excerpt: Worldwide Client Virtualization Software 2013 Vendor Assessment Brett Waldman Iris Feng THIS IDC MARKETSCAPE EXCERPT FEATURES: NCOMPUTING IDC MARKETSCAPE FIGURE

More information

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com E X C E R P T I D C M a r k e t S c a p e : U. S. B u s i n e s s C o n s u l t i n g S e r v i c

More information

Cellular M2M Connections: An Analysis of Growth Drivers, Market Segments and Operator Approaches

Cellular M2M Connections: An Analysis of Growth Drivers, Market Segments and Operator Approaches Cellular M2M Connections: An Analysis of Growth Drivers, Market Segments and Operator Approaches Cellular M2M Connections: An Analysis of Growth Drivers, Market Segments and Operator Approaches Sector

More information

MarketsandMarkets. http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample

MarketsandMarkets. http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample MarketsandMarkets http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample Phone: 800.298.5699 (US) or +1.240.747.3093 or +1.240.747.3093 (Int'l) Hours: Monday - Thursday: 5:30am - 6:30pm

More information

Key SaaS, PaaS and IaaS Trends Through 2015: Business Transformation via the Cloud. Executive Summary. A research report prepared by:

Key SaaS, PaaS and IaaS Trends Through 2015: Business Transformation via the Cloud. Executive Summary. A research report prepared by: Key SaaS, PaaS and IaaS Trends Through 2015: Business Executive Summary A research report prepared by: TABLE OF CONTENTS Summary 1 Introduction 2 Today s Economic Situation Continues to Favor the Cloud

More information

TechNavio Infiniti Research

TechNavio Infiniti Research TechNavio Infiniti Research http://www.marketresearch.com/infiniti Research Limited v2680/ Publisher Sample Phone: 800.298.5699 (US) or +1.240.747.3093 or +1.240.747.3093 (Int'l) Hours: Monday - Thursday:

More information

Madison Advisors 2016 Research Overview

Madison Advisors 2016 Research Overview Madison Advisors 2016 Research Overview Copyright 2016 Madison Advisors, Inc. All Rights Reserved. All other product names are trade and service marks of their respective companies. This publication and

More information

MarketsandMarkets. http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample

MarketsandMarkets. http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample MarketsandMarkets http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample Phone: 800.298.5699 (US) or +1.240.747.3093 or +1.240.747.3093 (Int'l) Hours: Monday - Thursday: 5:30am - 6:30pm

More information

Intelligent Buildings and Cybersecurity CABA Intelligent & Integrated Buildings Council (IIBC) Landmark Research 2015

Intelligent Buildings and Cybersecurity CABA Intelligent & Integrated Buildings Council (IIBC) Landmark Research 2015 TERMS OF REFERENCE/PROSPECTUS Intelligent Buildings and Cybersecurity CABA Intelligent & Integrated Buildings Council (IIBC) Landmark Research 2015 1. BACKGROUND The Continental Automated Buildings Association

More information

1 Copyright Phoenix Marketing International 2012. All rights reserved.

1 Copyright Phoenix Marketing International 2012. All rights reserved. 1 Copyright Phoenix Marketing International 2012. All rights reserved. D A V I D M. T H O M P S O N Managing Director Phoenix Affluent Market +44 (0) 20 3427 6157 / London +011 860 404 5414 / New York

More information

Research Report. Abstract: The Evolution of Server Virtualization. November 2010

Research Report. Abstract: The Evolution of Server Virtualization. November 2010 Research Report Abstract: The Evolution of Server Virtualization By Mark Bowker and Jon Oltsik With Bill Lundell, John McKnight, and Jenn Gahm November 2010 2010 Enterprise Strategy Group, Inc. All Rights

More information

IDC MarketScape: Worldwide Service Desk Management Software 2014 Vendor Analysis

IDC MarketScape: Worldwide Service Desk Management Software 2014 Vendor Analysis IDC MarketScape IDC MarketScape: Worldwide Service Desk Management Software 2014 Vendor Analysis Robert Young THIS IDC MARKETSCAPE EXCERPT FEATURES: CHERWELL SOFTWARE IDC MARKETSCAPE FIGURE FIGURE 1 IDC

More information

KPMG Unlocks Hidden Value in Client Information with Smartlogic Semaphore

KPMG Unlocks Hidden Value in Client Information with Smartlogic Semaphore CASE STUDY KPMG Unlocks Hidden Value in Client Information with Smartlogic Semaphore Sponsored by: IDC David Schubmehl July 2014 IDC OPINION Dan Vesset Big data in all its forms and associated technologies,

More information

Outsourcing Survey March 2012

Outsourcing Survey March 2012 Outsourcing Survey March 2012 Table of Contents Section Page Overview Executive Summary Outsourcing Practices Classification Appendix 3 9 11 22 30 2 OVERVIEW Background The Center for Measurable Marketing

More information

IDC MarketScape: Worldwide Service Desk Management Software 2014 Vendor Analysis

IDC MarketScape: Worldwide Service Desk Management Software 2014 Vendor Analysis IDC MarketScape IDC MarketScape: Worldwide Service Desk Management Software 2014 Vendor Analysis Robert Young THIS IDC MARKETSCAPE EXCERPT FEATURES: SERVICENOW IDC MARKETSCAPE FIGURE FIGURE 1 IDC MarketScape

More information

Document Management Market Forecast: 2009-2013 ~~~

Document Management Market Forecast: 2009-2013 ~~~ Document Management Market Forecast: 2009-2013 ~~~ Market Assessment November 2009 DOCUMENT MANAGEMENT MARKET FORECAST: 2009-2013 About is a specialist BPO analyst company. provides buy-side and sell-side

More information

The SAS Transformation Project Deploying SAS Customer Intelligence for a Single View of the Customer

The SAS Transformation Project Deploying SAS Customer Intelligence for a Single View of the Customer Paper 3353-2015 The SAS Transformation Project Deploying SAS Customer Intelligence for a Single View of the Customer ABSTRACT Pallavi Tyagi, Jack Miller and Navneet Tuteja, Slalom Consulting. Building

More information

Marketing Analytics Market - Outlook (2015-19) for Email Marketing

Marketing Analytics Market - Outlook (2015-19) for Email Marketing Marketing Analytics Market - Outlook (2015-19) for Email Marketing explore@researchfox.com +1-408-469-4380 +91-80-6134-1500 www.researchfox.com 1 ResearchFox Consulting is an Indian market research and

More information

MarketsandMarkets. http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample

MarketsandMarkets. http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample MarketsandMarkets http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample Phone: 800.298.5699 (US) or +1.240.747.3093 or +1.240.747.3093 (Int'l) Hours: Monday - Thursday: 5:30am - 6:30pm

More information

MarketsandMarkets. http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample

MarketsandMarkets. http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample MarketsandMarkets http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample Phone: 800.298.5699 (US) or +1.240.747.3093 or +1.240.747.3093 (Int'l) Hours: Monday - Thursday: 5:30am - 6:30pm

More information

MarketsandMarkets. http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample

MarketsandMarkets. http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample MarketsandMarkets http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample Phone: 800.298.5699 (US) or +1.240.747.3093 or +1.240.747.3093 (Int'l) Hours: Monday - Thursday: 5:30am - 6:30pm

More information

Managed Services How they can help you build a competitive edge.

Managed Services How they can help you build a competitive edge. Managed Services How they can help you build a competitive edge. e-emphasys Technologies, Inc. 2401 Weston Parkway, Suite 101 Cary, NC 27513 Phone: 919 657 6565 Fax: 919 657 0773 e mail: info@e emphasys.com

More information

INSERT COMPANY LOGO HERE

INSERT COMPANY LOGO HERE 2013 2014 INSERT COMPANY LOGO HERE 20142013 Global North Marketing American Automation SSL Certificate Software Entrepreneurial Product Company Leadership of Award the Year Award Entrepreneurial Company

More information

Brochure More information from http://www.researchandmarkets.com/reports/3345900/

Brochure More information from http://www.researchandmarkets.com/reports/3345900/ Brochure More information from http://www.researchandmarkets.com/reports/3345900/ Cloud Billing Market by Type (Embedded, Subscription, Metered, Convergent, Cloud Service Billing, Professional Services,

More information

Fortune 500 Medical Devices Company Addresses Unique Device Identification

Fortune 500 Medical Devices Company Addresses Unique Device Identification Fortune 500 Medical Devices Company Addresses Unique Device Identification New FDA regulation was driver for new data governance and technology strategies that could be leveraged for enterprise-wide benefit

More information

MarketsandMarkets. http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample

MarketsandMarkets. http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample MarketsandMarkets http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample Phone: 800.298.5699 (US) or +1.240.747.3093 or +1.240.747.3093 (Int'l) Hours: Monday - Thursday: 5:30am - 6:30pm

More information

2011-2015. Sample-Global Big Data Market in the Healthcare Sector. technavio insights

2011-2015. Sample-Global Big Data Market in the Healthcare Sector. technavio insights 1 technavio insights About TechNavio Technavio is the research platform of Infiniti Research. Infiniti Research provides actionable market intelligence to leading companies worldwide. A team of 120 analysts

More information

MarketsandMarkets. http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample

MarketsandMarkets. http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample MarketsandMarkets http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample Phone: 800.298.5699 (US) or +1.240.747.3093 or +1.240.747.3093 (Int'l) Hours: Monday - Thursday: 5:30am - 6:30pm

More information

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com V E N D O R P R O F I L E H C L : V e n d o r P r o f i l e S e r i e s f o r C l o u d P r o f e

More information

MarketsandMarkets. http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample

MarketsandMarkets. http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample MarketsandMarkets http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample Phone: 8.298.5699 (US) or +1.240.747.3093 or +1.240.747.3093 (Int'l) Hours: Monday - Thursday: 5:30am - 6:30pm

More information

MarketsandMarkets. http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample

MarketsandMarkets. http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample MarketsandMarkets http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample Phone: 800.298.5699 (US) or +1.240.747.3093 or +1.240.747.3093 (Int'l) Hours: Monday - Thursday: 5:30am - 6:30pm

More information

Latin American Contact Center Systems Market 2014

Latin American Contact Center Systems Market 2014 Latin American Contact Center Systems Market 2014 Companies are Shifting their Focus to Cloud-based Contact Center Solutions NDED-76 July 2014 Research Team Lead Analyst Maiara Paula Munhoz Industry Analyst

More information

MarketsandMarkets. http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample

MarketsandMarkets. http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample MarketsandMarkets http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample Phone: 800.298.5699 (US) or +1.240.747.3093 or +1.240.747.3093 (Int'l) Hours: Monday - Thursday: 5:30am - 6:30pm

More information

Ovum Decision Matrix: Selecting an Outsourced Testing Service Provider, 2014 2015

Ovum Decision Matrix: Selecting an Outsourced Testing Service Provider, 2014 2015 Ovum Decision Matrix: Selecting an Outsourced Testing Service Provider, 2014 2015 Author: Thomas Reuner Summary Catalyst The emergence of comprehensive outsourced testing of software applications, in which

More information

Introducing. Product Overview White Paper. Enterprise Content Management Platform. November 2012 www.datamark.net

Introducing. Product Overview White Paper. Enterprise Content Management Platform. November 2012 www.datamark.net Introducing Enterprise Content Management Platform Product Overview White Paper November 2012 www.datamark.net The Challenge of Enterprise Content Management Documents arrive every day, by the hundreds

More information

MarketsandMarkets. http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample

MarketsandMarkets. http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample MarketsandMarkets http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample Phone: 800.298.5699 (US) or +1.240.747.3093 or +1.240.747.3093 (Int'l) Hours: Monday - Thursday: 5:30am - 6:30pm

More information

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com E X C E R P T I D C M a r k e t S c a p e : W o r l d w i d e S t a n d a l o n e E a r l y C a s

More information