We Keep Things Moving In Grand Style GRAND AIRE, INC.

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1 R We Keep Things Moving In Grand Style

2 contents About Specialty Communication Who We Are What We Do How We Chat Introduction...1 History Snapshot...2 Community Involvement...3 Experience...4 Awards / Certifications / Memberships Air Charter Cargo...7 Air Freight...8 Passenger...9 Medical Flights...10 F.B.O. Facility...11 Hot Shot Trucking...12 Performance How We Operate Technology Leader...13 World Class Logistics Processes...14 Web-based Tools Aire Buy...15 TripTracker...16 Mobile-based Tools Mobile App...17 Snapshot We are not just an air charter manager... We are the air charter manager. Why Grand Aire...18 Synopsis...18

3 about

4 about Who We Are > Introduction Since 1985 Grand Aire has been providing time-critical business-to-business logistics solutions to companies worldwide. From air charters to hot-shot trucking, our team has the experience and technology to deliver your freight on time and on budget. We ve grown and added additional services over the years but one thing hasn t changed. Our commitment to each and every customer is as strong today as it was when Tahir Cheema delivered his first cargo load all those years ago. MBE MINORITY BUSINESS ENTERPRISE Teaming Together To Meet Our Customers Commitments 1

5 about Who We Are > History Snapshot Family-founded & Family-owned Founded in 1985 Pioneer & Innovator in the Air Charter Industry MBE MINORITY BUSINESS ENTERPRISE An American Success Story In 1974, Tahir landed in the USA with only $40 in his pocket for his undergraduate studies at University of Alabama. Changing & Expanding Expanded to Toledo Express Airport in 1999 Services Now Include: Cargo Air Charters Passenger Air Charters Air Freight FBO Cargo Handling Hot Shot Trucking 2

6 about Who We Are > Community Involvement Honor Flight of Northwest Ohio Flag City Honor Flight EPIC Rocks Fashion Political Rallies Make-A-Wish Foundation Cherry Street Mission Pelotonia Project Close-Up Disaster Relief...giving back to our community 3

7 about Who We Are > Experience Preferred Charter Manager for many Tier One automotive suppliers, other manufacturers, 3PL s & Freight Forwarders Time-critical Medical Charters Executive & Celebrity Charters worldwide The FBO of choice at Toledo Express for charter and cargo airlines. Handling tons of freight arriving & departing Toledo Express Technological leader in the air charter industry 4

8 about Who We Are > Awards / Certifications / Memberships Awards / Recognitions USPAACC/ Wells Fargo Asian American Business Leadership Award Air Cargo Excellence (ACE) Award Top 500 Small Business in the U.S. > 5 time honoree Dell Top 100 Small Businesses in the U.S. Diversity Business Top 100 Small Business for Ohio Certifications MBE SDVOSB SmartWay Transport Partner Indirect Air Carrier ISO 9001 Certified Striving for excellence every day... 5

9 about Who We Are > Awards / Certifications / Memberships Organization Memberships NOMSDC Northern Ohio Minority Supplier Diversity Council APACC Asian Pacific American Chamber of Commerce Toledo Area Chamber of Commerce Swanton Area Chamber of Commerce NATCO The Organization of Transplant Professionals NATA National Air Transport Association Airforwarders Association (AfA) GSA Advantage Better Business Bureau Getting involved... 6

10 specialty

11 specialty What We Do > Air Charter > Cargo All aircraft types available Worldwide positioning One of the largest networks of Part 135 & Part 121 charter aircraft All aircraft operators are pre-certified to participate Proprietary communications & tracking technology Door-to-door service Just provide the cargo weight, dimensions, pick-up & drop locations & we ll take it from there / 7 / 365 service 7

12 specialty What We Do > Air Charter > Air Freight Door-to-door & Airport-to-airport services Domestic & International Export Services Next Day, Second Day & Third Day Options 1 4 Day Deferred Air Service Regular updates throughout the transport Certified Indirect Air Carrier...finding the best option to move your freight 8

13 specialty What We Do > Air Charter > Passenger Executive & corporate travel Wide variety of certified passenger charter aircraft Worldwide positioning AR/GUS & Wyvern safety rated aircraft & pilots Red Carpet Service...offering red carpet service Catering, hotel & rental car arrangements 9

14 specialty What We Do > Air Charter > Medical Flight Surgical Team Transports Organ Recovery Flights Patient transports Organ & Tissue door-to-door service Fixed wing, helicopter & air ambulance Wyvern and/or AR/GUS rated Ambulance & police escorts We re ready for your emergency.. Catering 10

15 specialty What We Do > F.B.O. > Facility Serving general aviation, executive aircraft, fractional carriers, commercial carriers & cargo aircraft Only 24/7/365 FBO at Toledo Express Aircraft Fueling Jet A, 100LL Complete cargo handling loading & offloading cargo aircraft of all types Full Service ground support including de-icing Heated High-Tail Hangars Crew lounge & quiet rooms Flight Planning/Weather Modern waiting area with amenities including WIFI, satellite TV, Starbucks Coffee, gourmet teas & snacks Here and ready 24 / 7 /

16 specialty What We Do > F.B.O. > Hot Shot Trucking Time-sensitive shipments Local & national service 24/7/365 pick-up and delivery Competitive quotes Grand Aire fleet includes Cargo Vans & Straight Trucks DOT Certified drivers Rely on us to provide customized expedited freight solutions TSA certified cargo handlers Smartway Transport Partner 12

17 performance

18 performance How We Operate > Technology Leader Proprietary air charter management software Aire Buy Bid Board Automated Dispatch System (ADS) Real Time Aircraft Availability TripTracker Customer Flight Following Visual Aircraft Locator (VAL) Redundant data backup...really, over 3,200 aircraft are within your chartered network 13

19 performance How We Operate > World Class Logistics Processes Carrier Management Scoring the performance on each trip 15 Minute Quote Commitment True All-in Quotes 72 Hour Invoicing Voice recordings & trip logs BUDGET Lifeline Review Board Interest Secure facility Experienced dispatchers TIMELINE SCOPE ISO 9001 certified procedures...only using the best 14

20 communication

21 communication How We Chat > Web-based Tools > Aire Buy Bidding system for the aircraft vendors who are interested in flying for your trip. 3,200+ network aircraft Worldwide Positioning making sure that we have the absolute best option for your trip... 15

22 communication How We Chat > Web-based Tools > TripTracker Developed by our internal IT department Designed to keep you in-the-know every second your charter is in progress Password protected, free & accessible from any computer always in-the-know... 16

23 communication Grand Aire TripTracker R $ Aire Buy How We Chat > Mobile-based Tools > Mobile App For the Customers Monitor your trips via TripTracker, contact us easily, and generate a request for a trip you need. For the Vendors By clicking on the Aire Buy icon, you can seamlessly submit your bid for the anticipated trip. Request A Quote Flying Into F.B.O? + Contact Us More For the Pilots Flying into KTOL? Submit your general avaiation needs, and we ll be waiting for your plane to arrive 24/7/ you said you wanted ingenuity 17

24 snapshot

25 snapshot Why Grand Aire > Synopsis Value-Added Service & Technology (V.A.S.T.) Family-founded & family-owned Cargo, Air Freight, Passenger, OPO, FBO & Trucking services True-Quote Commitment Plethora of Awards / Recognitions Ingenious Communication Tools MBE MINORITY BUSINESS ENTERPRISE The next topic of conversation should not be about our services, but your needs. Explore more about us at 18

26 thank you A Message From the Family > Exciting things are happening at Grand Aire. Building over a 25-year long tradition of producing satisfied customers, Grand Aire offers unparalleled customer service, which is only the beginning to your successful trip. Our multifaceted company features a menu of services to assist you and your team. We are using leading experts and comprehensive training to help ensure that our staff are well-prepared for whatever you may need. We do understand that by the time we get the call, all other options have been exhausted and there is now a critical deadline which must be met. We are always ready 24 / 7 / 365. Teaming Together To Meet Our Customers Commitments Warmest Regards, The Cheema Family We Keep Things Moving In Grand Style R

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