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1 Information 10 Parkway London NW1 7AA Tel Fax Website COUNTRY GUIDE Denmark November 2002 / Updated July 2008 Page 1 of 6 People with diabetes can still bring insulin or no insulin injections with them onto aircraft despite new security restrictions introduced in recent years. Do please bear in mind that the situation has been subject to change, so we would recommend that you contact your airline directly or the Department for Transport on (Monday to Friday, 9am to 5.30pm) for the latest information. Alternatively you can visit their website at A letter from your doctor explaining your need to carry syringes/injection devices and insulin should be presented to the airline staff. Some GPs will charge for writing a letter, so if you travel frequently it would be a good idea to ask your doctor to phrase the letter in such a way that it can be used more than once. Liquid items are only permitted in hand luggage if they are in containers of less than 100ml. There are a few exceptions; essential medicines for the period of the trip may be permitted in larger quantities above the current 100ml limit, but will be subject to authentication. Passengers are also permitted to carry essential medical equipment through airport security, though all medication and equipment must be supported by documentation from a relevant qualified medical professional. Insulin and non insulin injections should be carried as hand luggage and not be put into the plane s hold as low temperatures can damage it. Some airlines may request that once on board medication be handed over for storage during the flight. Those travelling may wish to contact their airline in advance for the most up-to-date information on this issue. Q. Will I need to have any vaccinations to travel to Denmark? The charity for people with diabetes Diabetes UK is the operating name of the British Diabetic Association Company limited by guarantee Registered office: 10 Parkway, London NW1 7AA Registered in England no Registered charity no

2 Denmark COUNTRY GUIDE Page 2 of 6 A. You will need to discuss this with your GP. The Department of Health gives information on the recommended vaccinations for different countries, together with general advice on health risks, prevention and treatment. They also produce a leaflet, Access to healthcare abroad, which is available directly from the Department of Health or in your local Post Office. (More information can be found at or by calling ). Ask your doctor or diabetes nurse for advice on how to manage your diabetes should you have a reaction to a vaccine. Q. Do I have to carry identification when taking my insulin and syringes or tablets through customs? A. It is advisable to carry a letter from your doctor stating that you have diabetes. Q. What medical services will be available to me as a UK citizen in Denmark? A. All medical services. Denmark has a reciprocal arrangement with the UK. You will need to pay and be reimbursed later. Treatment costs are generally fairly low and you should carry your passport as identification. Further details about this can be found in the Department of Health s publication Health advice for travellers (see above). Q. Will I be able to obtain my medication whilst abroad in case of an emergency? A. If you treat your diabetes with insulin then you should contact your insulin manufacturer before the trip to see if your insulin is supplied in Denmark. It is also worth checking that it is sold under the same name. Contact details are given below for the insulin manufacturers in the UK. CP Pharmaceuticals Ash Road North Wrexham Industrial Estate Wrexham LL13 9UF Telephone: Eli Lilly and Company Limited Lilly House Priestly Road Basingstoke Hampshire RG24 9NL Telephone: Novo Nordisk Pharmaceuticals Limited Aventis Pharma Limited Novo Nordisk House Aventis House Broadfield Park 50 Kings Hill Avenue Brighton Road Kings Hill Pease Pottage West Malling Crawley Kent ME19 4AH West Sussex RH11 9RT Telephone:

3 Denmark COUNTRY GUIDE Page 3 of 6 Telephone: If you treat your diabetes with tablets, then you should contact the manufacturers of your tablets to see whether or not they are available in Denmark and under what name. Q. How will the different time zone affect my medication/control? A. The time zone in Denmark is GMT + 2 hours. Journeys across time zones may mean that you need to adjust your insulin. All international flights eastwards or westwards involve crossing time zones and days will be shortened or lengthened. There is no need to be alarmed about this. Many people cross time zones regularly without any serious problems. Remember that 'running a bit high' for up to 24 hours is most unlikely to cause you any harm. When travelling east to west, the day is lengthened and some clinics will advise you to take an extra meal and to cover it with extra insulin. When travelling west to east, the day is shortened and the amount of insulin and carbohydrate may need to be reduced. In general, if your time zone change is less than four hours, you will not need to make major changes to your injections. If your diabetes is treated with tablets, very occasionally it may be necessary to take an extra dose to cover a longer day or you may need to leave out one dose of tablets on a short day. However you treat your diabetes, it is important to address any adjustments you need to make to your treatment beforehand with your diabetes care team. When discussing this, make sure that you have your flight details to hand, including your departure time, the length of the flight, and the local time of arrival. Q. Which syringes are used in Denmark? A. U100 Q. Will I be able to obtain blood and urine-testing equipment? A. Yes. However, for blood glucose testing it is worth checking with the manufacturing company of your meter in the UK whether or not the particular test strips you require are available. Q. How is blood glucose measured in Denmark? A. Blood glucose levels are measured in mmol/l, as they are in the UK. Q. Which is the main language spoken in Denmark? A. Danish, but most people speak English.

4 Denmark COUNTRY GUIDE Page 4 of 6 Q. What is the emergency services telephone number? A. 112 Q. Will I need an International Driving Licence when driving in Denmark? A. No Q. If I want to hire a vehicle during my visit, will I face any form of discrimination? A. No Q. What are the staple starchy foods I can expect in Denmark? A. Bread, potatoes, cereals. Q. What sugar-free drinks are available? A. All diet drinks, as in the UK. Q. Does Denmark have a diabetes association that I might be able to contact during my visit? A. Yes, contact details are: Danish Diabetes Association Tel: Rytterkasernen 1 Fax: Ödense C Denmark Website: Translations - Danish Provided by the Danish Diabetes Association 1. Is there anyone who can speak English? Er der nogen, som han tale Englelsk? 2. I have / he has / she has diabetes. Jeg / han / hun har diabetes. 3. I / he / she need(s) to see a doctor urgently. Det haster med, at jeg / han / hun kommer til læge! 4. Please give me the address of the nearest doctor / hospital. Oplys venligst adresse på nærmeste læge / hospital.

5 Denmark COUNTRY GUIDE Page 5 of 6 5. This person is having a hypo / hypoglycaemic episode. Denne person har lavt blodsukker. 6. This person is on insulin treatment. He / she has... injections a day of... insulin. The dosage is... units. Denne person Behandles med insulin. Han / hun får... indsprøjtninger om dagen med... insulin. Antal enheder er This person is on tablet treatment. He / she takes... Denne person behandles med piller og får I have lost / broken my insulin / tablets / needles / pens / syringes / blood glucose monitor/ lancets / blood glucose testing strips / Identification disc. Jeg har tabt / ødelagt min insulin / tabletter / kanyler / pensystem / injektionssprøjter blodsukkermåleapparat / lancetter / blodsukkermålestrimler / I D kort. 9. Please give me a prescription for insulin / needles / syringes / tablets / blood glucose testing strips / lancets. Giv mig venligst en recept på insulin / kanyler / injektionssprøjter / tabletter / blodsukkermålestrimler / lancetter. 10. Where is the nearest pharmacy? Hvor er nærmeste apotek? 11. Have you any sugar free drinks? Har de sukkerfri drikkevarer? 12. Do you have any artificial sweeteners? Har de nogen kunstige sødemidler? 13. Would it be possible to keep this ice pack in your freezer for keeping my medicines cool? Må dette køleelement ligge I fryseren? Det skal bruges til at holde min medicin kølig. 14. This is a blood glucose meter that I need for monitoring my diabetes. Dette er mit udstyr til at måle mit blodsukker med.

6 Denmark COUNTRY GUIDE Page 6 of 6 Diabetes UK If you would like further information on any aspect of diabetes, please contact: Diabetes UK Careline 10 Parkway, London NW1 7AA Telephone (operates a translation service) Publications The Diabetes UK Catalogue describes our full range of books and leaflets, including Travel and diabetes (code: 8025). For a copy of this or the catalogue, please contact: Diabetes UK Distribution PO Box 1057, Bedford MK42 7XQ Telephone Insulin user s identity cards Diabetes UK insulin user s identity cards, which may help the cardholder verify his/her need to carry syringes and medication, are available from Diabetes UK Customer Services: Please note these cards do not hold any statutory status at present, and police or customs are not required by law to recognise the card and the information printed on it. Diabetes UK /1203/c Document ID 273

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