Setting up your King s account on your Windows phone

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1 Contents How to setup your King s account when you do not have any other account on the phone... 1 How to setup your King s account, as an additional account on your phone... 3 How to change the volume of s downloaded onto your phone... 5 How to switch off conversation... 6 How to setup your King s account, when you do not have any other e- mail account on the phone 1) Before you setup your King s account, please ensure you have internet access on your phone. Once you have internet access, please click the Windows icon at the bottom of your display to come to the home screen. From here, please click on the envelope icon highlighted in red as shown to the right. If you do not see this exact icon, then it means you have an account on your phone and you will need to follow the steps details in page 3 onwards. 2) After clicking on the envelope icon, please click on Exchange option as highlighted in red. 3) You will now be taken to a window like the one on the right, where you will need to put in your KCL address and your password. Once you have clicked on the sign in button, the application will find the rest of your settings automatically. 1

2 If you were successful at this stage, please see step 8. If it fails, this just means that the application needs more information to complete the setup. 4) Two additional fields should now have appeared as a result of the application not finding the remaining details for the setup. Please only fill in the username field with your King s username followed and then press sign in again. 5) The application will try again to setup your mailbox. If this was successful, please see step 8. However, if it fails again please click the advanced option, shown in the right screenshot highlight in red 6) One more additional filed now needs to be completed as shown to the right. The name of the field is called server, please enter outlook.office365.com. Once you have put this into the field, please click sign in for the last time and you should have completed the process. 7) You should now see the status synching on the top left hand corner. This means your KCL account has now been setup and s will start to populate onto the application. 2

3 How to setup your King s account, as an additional account on your phone 1) Before you setup your King s account, please ensure you have internet access on your phone. To setup your KCL account as an additional account, please click the Windows icon at the bottom of your display screen to come to the home screen. From here, please use one finger to swipe down from the top of the screen to the bottom. You should now see the ALL SETTINGS options toward the top right of your screen. Click this. 2) From the settings list, select +accounts highlighted in red on your left and then select add an account when prompted. 3) Now select Exchange as highlighted in red. 4) You will now be taken to a window like the one to the left, where you will need to put in your KCL address and your password. Once you have click on the sign in button, the application will try and find the rest of your settings automatically. 3

4 5) If you were successful at this stage, please see step 8. However, if it fails this just means that the application need more information to complete the setup. 6) Two additional fields should now have appeared as a result of the application not finding the remaining details for the setup. Please only fill in the username field with your King s username followed and then press sign in again. 7) The application will try again to setup your mailbox. If you were successfully, please see step 8. However, if it fails again please click the advanced option, shown in the right screenshot highlight in red. 8) In the screenshot on your right, one more additional filed needs to be completed. The name of the field is called server, please enter outlook.office365.com. Once you have put this into the field, please click sign in for the last time and you should have completed the process. 9) You should now see the status synching. This will mean your KCL account has now been 4

5 How to change the volume of s that are downloaded onto your phone By default, you phone is set to download s in the last 7 days and so you will only see the last 7 days s on your phone. If you wish to increase this time period, please follow the instructions below. To change this setting, you will need to click on the three dots as highlight in red in the screenshot on your left. If you are not seeing the left hand screenshot on your phone, please go to your home screen by click the Windows icon and look for the following icon in a red or blue background. This will bring up 4 settings and you will need to click on settings to progress. From there, please click on sync settings You will now be seeing a Download from option with the last 7 days selected. To change this setting, you will click on the drop down the last 7 days and choose your preferred option then select the tick icon to save the change. 5

6 How to switch off conversation feature on your phone To switch this feature off, please go back to your inbox and select the three dots as highlight in red on your right. If you are unsure of how to get to your inbox, please go to your home screen by click the Windows icon and look for the following icon in a red or blue background. This will bring up 4 settings and you will need to click on settings to progress. From here, please slide on the slider for conversation which should change the status from On to Off. 6

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