1 Welcome 9:00 9:15 a.m. Yerba Buena Salons Quality & Equity Roadmap Speaker Biographies Charisse Coulombe, MS, MBA Vice President, Clinical Quality, Health Research & Educational Trust, American Hospital Association Charisse Coulombe s primary responsibilities include the oversight of all areas of the Hospital Engagement Network project including data collection and analysis, state relations, meeting content and operation logistics. She also leads the Symposium for Leaders in Healthcare Quality, a forum for quality and patient safety leaders in health care, which has more than 500 members. Previously, Coulombe was with Resurrection Health Care for 16 years. Coulombe has a master s in business administration from University of Phoenix, a master s in zoology from Western Illinois University and a bachelor s of science in biology from Northeastern Illinois University. She also holds a Six Sigma Black Belt, and is a Certified Professional in Healthcare Quality. Matt Fenwick Senior Executive Director, Personal Membership Groups, American Hospital Association Matthew Fenwick oversees the AHA Professional Services Team, which includes the American Society for Healthcare Human Resources Administration, the American Society for Healthcare Risk Management, the Society for Healthcare Strategy & Market Development, and the Association for Healthcare Volunteer Resource Professionals. He also supports the Health Research & Educational Trust with Hospitals in Pursuit of Excellence, AHA s strategic quality initiative that supports national implementation of clinical improvement projects, shares best practices, produces action guides, reports and toolkits for the field and provides leadership development programs, which serve to accelerate performance improvement in U.S. hospitals. As part of his overall role he oversees the Equity of Care effort within the AHA and its partnership in the National Call to Action to Eliminate Health Care Disparities with America s Essential Hospitals, the Association of American Medical Colleges, American College of Healthcare Executives, and the Catholic Health Association of the United States. Previously Fenwick was the director of program and partnership development at HRET. Matt has a bachelor of science in business economics and completed graduate course work for a master of arts in economics from Miami University in Oxford, Ohio. Tomás Leòn, MBA President and CEO, Institute for Diversity in Health Management On April 22, 2015, León was named as the new president and CEO of the Institute. León will leads the Institute s efforts to expand health care leadership opportunities for ethnically, culturally and racially diverse individuals. Most recently, León served as the president and CEO of the People of Color Network, Inc., a community-based accountable care network serving a population of approximately 6,000 individuals in the greater Phoenix region. In Arizona, León s roles and responsibilities included leadership positions in a community foundation, chamber of commerce as well as behavioral health organization. He also has partnered with the Arizona Hospital and Healthcare Association and the local chapter of the American College of Healthcare Executives to launch a diversity and inclusion initiative. Leon earned his bachelor s degree in psychology from the University of Arizona and a master s in business administration from the University of Phoenix.
2 Population Health Management: Is It Possible for Diverse Populations? 9:15 10:30 a.m. Yerba Buena Salons Richard D. Cordova, FACHE (Moderator) President and CEO, Children s Hospital Los Angeles In addition to his role as president and chief executive officer of Children s Hospital Los Angeles, Richard Cordova is also a member of the hospital s board of trustees. Mr. Cordova serves on the board of the California Children s Hospital Association. He is a Fellow of the American College of Healthcare Executives and serves as the Chairman of the board of governors. Mr. Cordova is the founding member and first chair of the National Forum for Latino Healthcare Executives and past-chair of the Institute for Diversity in Health Management, a nonprofit organization that works with health care organizations to expand leadership opportunities for ethnic minorities in health services management. He earned his bachelor of science in business administration from California State University, Los Angeles, and his master of business administration from Pepperdine University s Graziadio School of Business and Management. James Lee, FACHE Executive Vice President/Chief Operating Officer, New York-Presbyterian/Lawrence Hospital James Y. Lee has served NYP/Lawrence, a 288-bed hospital serving southern Westchester County and the Bronx, since Lee has a wealth of experience that includes both management consulting and hospital operations. Previously, he served institutions including Our Lady of Mercy HealthCare System, Physicians Partners of New England, Braintree Hospital Rehabilitation Network, and New York University Medical Center. He served on the board of governors of the American College of Healthcare Executives. Board certified as an ACHE Fellow, he served as the Regent for New York Metropolitan New York and as Chapter President for the Healthcare Leaders of New York. He also serves on the board of the Asian Health Care Leaders Association. In 2006, he was selected as one of the country s Top 25 Minority Healthcare Executives by Modern Healthcare magazine. Lee received his MBA from Cornell University and his BA in economics from the State University of New York at Stony Brook. Edward Martinez, MS Health Care Consultant Edward L. Martinez is an executive health care consultant with more than 30 years of experience with a focus on organizations serving diverse populations. Mr. Martinez was assistant vice president with America s Essential Hospitals in Washington, DC, where he coordinated initiatives assisting member organizations in accessing resources for improving operations and responding to the health care needs of diverse populations. As associate program director for the American International Health Alliance in Washington, DC, he managed partnerships between U.S. health care systems and those in countries of the former Soviet Union and Latin America. He served for more than twenty-five years with the County of Los Angeles including directing one of the largest public academic medical centers in the U.S., Los Angeles County+USC Medical Center. Mr. Martinez has been a member of national advisory groups addressing issues of health care quality and disparities, including: the U.S. DHHS Advisory Committee on Minority Health; The Joint Commission's Advisory Panel and Research Team for Hospitals, Language, and Culture and the Health Literacy Task Force; HRET s National Advisory Panel for Eliminating Disparities and the Steering Committee for Hospitals and the Public's Health; the AMA s Ethical Force Oversight Body; National Forum for Latino Healthcare Executives (founding member); and Health Care Advisory Council for the Tanenbaum Center for Interreligious Understanding.
3 Knitasha Washington, DHA, MHA, FACHE Executive Director, Consumers Advancing Patient Safety Knitasha Washington is a patient advocate and performance improvement expert who has worked with health care systems, U.S. government agencies and numerous policymaker groups to ensure that the rights of all patients are respected, particularly the most vulnerable populations. She is currently the Executive Director of Consumers Advancing Patient Safety, a nonprofit organization dedicated to fostering the role of the consumer as a partner in pursuing health care that is safe, compassionate and just. Washington also heads an independent consulting firm, Washington Howard and Associates, based in Chicago, Illinois. Washington continues to advocate for greater diversity and minority inclusion in health care leadership through her work on the executive board of National Association of Health Services Executives. She also serves as a collaborating principal investigator for the Community Engagement for Early Recognition and Immediate Action in Stroke project with Rush and Northwestern Medicine, as well as a lead researcher and program director with the Chicago-based Mega Faith Meets Mega Science project. Araceli Esquivel, MBA, FACHE Lecturer for Global Health and Cultural Diversity in Health Administration, Rosalind Franklin University of Medicine and Science Araceli (Celi) Esquivel has worked in health care administration for more than 23 years. In 2012, she joined Rosalind Franklin University of Medicine and Science as a Lecturer and Course Director for Global Health, Current Topics in Health Administration, and Cultural Diversity in Health Care Services. For 21 years, she held a variety of leadership roles in the health insurance field at Health Care Service Corporation, which operates Blue Cross Blue Shield Plans in IL, MT, NM, OK and TX. She earned a BS degree from Elmhurst College with a double major in economics and business administration. In addition, she has an MBA with a concentration in human resources from DePaul University. Ms. Esquivel is committed to promoting interprofessional collaborations to advance population health and behavioral health integration with primary care across the United States, while infusing a global health perspective. She serves in a number of civic and professional organizations. Jerry Maki, MHA, FACHE Vice President, Special Projects, Stanford Health Care Jerrold (Jerry) A. Maki was appointed vice president of special projects at Stanford Hospital & Clinics, Stanford, California, in September 2012, after serving as vice president of clinical services since In this role, he assisted with the integration of the academic medical center and University HealthCare Alliance, a newly-formed medical foundation composed of more than 220 physicians throughout the Bay Area and was the co-leader of the team that implemented an ACO for university and hospital employees. Previously, he had responsibility for development of a service line focused on Core Surgery and had executive oversight of imaging (radiology), clinical laboratories, interventional services (cath labs), and 40 operating and endoscopy rooms. Prior to joining Stanford Hospital & Clinics, Maki held several executive leadership positions at Bon Secours Richmond Health System, Richmond, Virginia. He has a master s degree in hospital administration and a bachelor s degree, cum laude, in business administration from the University of Minnesota. He is board certified in Healthcare Management as a Fellow in the American College of Healthcare Executives, has served as president of two local ACHE Chapters, and as the ACHE Regent for Northern and Central California ( ) and is the president and board chair ( ) of the Rainbow Healthcare Leaders Association.
4 Health Care Equality Index 10:30 10:40 a.m. Yerba Buena Salons Tari Hanneman, MPA Deputy Director, Health and Aging Program, Human Rights Campaign Foundation Tari Hanneman oversees the annual LGBT Healthcare Equality Index and other projects related to LGBT health and aging. Hanneman has more than 20 years of experience in the nonprofit and philanthropic sector, primarily focused in the areas of health and women s issues. Prior to joining HRC, she served as the initial Director of The Women s Fund of Winston-Salem where she led all aspects of developing The Fund s programs and brand in the community. Prior to her move to North Carolina, she served in a number of roles at The California Endowment, one of the nation's largest health foundations. Hanneman has a master s in public administration with an emphasis on nonprofit management from the University of Southern California, where she also did her undergraduate work. Diversity as a Business Strategy: Creating a Culturally Responsive and Respectful Health Care System 10:40 11:30 a.m. Yerba Buena Salons Margaret Lapiz, MBA, MPH Vice President, Strategy and Integration, The Permanente Medical Group As vice president of strategy and integration, Margaret Lapiz is responsible for the development and execution of strategy for The Permanente Medical Group (TPMG). As a member of TPMG s executive leadership team, Lapiz provides strategic leadership in multiple areas including finance, operations, capital, communications, human resources and technology adoption. Her responsibilities include overseeing a $300 million annual operating budget. She is the executive with primary accountability for TPMG s efforts in such areas as diversity, leadership development and Live Well Be Well, Kaiser Permanente s nationallyrecognized and award-winning employee wellness approach. Lapiz joined TPMG in 1993 after completing both a master of business administration and a master of public health from the University of California at Berkeley. She was appointed vice president in In addition to her TPMG accountabilities, she is a member of the Mid-Atlantic Permanente Medical Group s Board of Directors. Her research work with faculty at the Stanford Graduate School of Business and UC Berkeley s Haas School of Business has resulted in the publication of papers in The Leadership Quarterly and Healthcare Management Review. Most recently, she was selected as a Trustee of the UC Davis Foundation Board. The child of Filipino immigrants who worked as farm laborers in the agricultural fields of California, Margaret established the Lapiz Family Scholarship Fund in 2003 in honor of her parents and the experience of her family in pursuing the American dream.
5 Welcome 1:00 1:15 p.m. Yerba Buena Salons Maulik S. Joshi, DrPH Associate Executive Vice President, American Hospital Association President, Health Research & Educational Trust Maulik Joshi leads the AHA Clinical Leadership and Health Improvement group, which focuses on clinical leadership (AHA Physician Leadership Forum and the American Organization of Nurse Executives), governance (Center for Healthcare Governance), population health (Association for Community Health Improvement), performance improvement (Hospitals in Pursuit of Excellence), diversity and disparities (Institute for Diversity in Health Management) and applied research (HRET). In 2014, HRET was awarded the Illinois Performance Excellence Silver Award based on the national Baldrige criteria. Previously, Joshi served as senior advisor at the Agency for Healthcare Research and Quality; president and CEO of the Delmarva Foundation, recipient of the 2005 U.S. Senate Productivity Award, which is based on the Malcolm Baldrige Award; Vice President at the Institute for Healthcare Improvement; Senior Director of Quality for the University of Pennsylvania Health System; and Executive Vice President for The HMO Group. Joshi has a doctorate in public health and a master's in health services administration from the University of Michigan and a bachelor of science in mathematics from Lafayette College. Keynote: Integrating Equity and Quality in Pursuit of the Triple Aim 1:15 2:15 p.m. Yerba Buena Salons 1015 Nancy Schlichting, MBA President and CEO, Henry Ford Health System Nancy Schlichting is chief executive officer of Henry Ford Health System, a nationally recognized, $4.5 billion health care organization with 23,000 employees and recipient of the 2011 Malcolm Baldrige National Quality Award, 2011 John M. Eisenberg Patient Safety Quality Award, and 2004 Foster G. McGaw Award. HFHS is the 2015 American Hospital Association Equity of Care award winner. Schlichting is credited with leading the health system through a dramatic financial turnaround and for award-winning patient safety, customer service and diversity initiatives. Schlichting joined HFHS in 1998 as its senior vice president and chief administrative officer, served as executive vice president and chief operating officer, president and CEO of Henry Ford Hospital and was named president and CEO of the system in Her career in health care administration spans more than 35 years of experience in senior level executive positions. Schlichting serves on several national and community boards including The Kresge Foundation, Walgreens Company, Federal Reserve Bank of Chicago Detroit Branch, Detroit Regional Chamber (Past Chair), Citizen s Research Council of Michigan, Detroit Economic Club, and Downtown Detroit Partnership. Schlichting s awards include: NCHL Gail L. Warden Leadership Excellence award, ACHE Senior-Level Healthcare Executive Regent s Award, AHA/HRET 2014 TRUST Award, Becker's Hospital Review 40 of the Smartest People in Healthcare-2014, Modern Healthcare 100 Most Powerful People in Healthcare-2014 (named for the seventh time), Modern Healthcare Top 25 Women in Healthcare (named for the third time), Crain s Detroit Business 2012 Newsmaker of the Year, and HealthLeaders Media 20 People Who Make Healthcare Better Schlichting received her A.B. in public policy studies, magna cum laude from Duke University and her MBA from Cornell University. She has also been the recipient of honorary doctoral degrees from Walsh College and Central Michigan University.
6 Panel: Implementing Change 2:30 4:00 p.m. Yerba Buena Salons Jim Gauss, MHA (Moderator) Chairman, Board Services, Witt/Kieffer James W. Gauss, has more than three decades of experience advising boards and CEOs on best-practice governance, skill-set evaluation and recruitment during periods of rapid change and transformation. Gauss has a deep appreciation of board member service, sitting on boards himself. Recognized for this work, he serves on the American Hospital Association s Center for Healthcare Governance National Board of Advisors and previously served two terms on the board of the AHA s Institute for Diversity in Health Management. He has recruited business leaders from a broad range of disciplines, and has been widely quoted on health care and diversity issues, including Directors & Boards, Forbes, The Wall Street Journal, USA Today, CEO Update, Trustee, Hospitals & Health Networks, Chronicle of Philanthropy, Diversity Executive, The Chronicle of Higher Education, Becker s Hospital Review, and Inside Higher Education. Named by BusinessWeek as one of the top 100 most influential executive search consultants worldwide, Gauss has deep relationships with boards and industry leaders within health care, insurance/managed care, higher education, and a wide variety of other businesses and foundations. Gauss holds a Master of Health Administration from Washington University in St. Louis and a Bachelor of Arts from Lakeland College in Sheboygan, Wisconsin. Ninfa Saunders, RN, MSN, MBA, PhD, FACHE President and CEO, Navicent Health As president and CEO of Navicent Health, Ninfa M. Saunders leads a nonprofit corporation whose primary purpose is to coordinate the medical center, Navicent Health, and other affiliated entities in their mission of providing a comprehensive continuum of high-quality, reasonably priced health care services to the region. Saunders has more than 40 years of hospital administrative and clinical experience. An executive cofounder of Stratus Healthcare, a collaborative partnership of both urban and rural hospitals, she remains focused on "a fee-for-value framework rather than the fee-for-service model" while ensuring right access to the right care at the right time and at the right cost. The chair-elect for the American Hospital Association's Institute for Diversity in Health Management, Saunders serves in leadership roles throughout central Georgia, focusing on economic development and community engagement, and was most recently the 2014 Modern Healthcare's Women Leaders in Healthcare Conference's keynote speaker. Saunders was named the 2014 CEO of the Year by the Georgia Alliance for Community Hospitals. Nicholas Tejeda, MHSA, FACHE President and CEO, Sierra Providence East Medical Center In June 2015, Nicholas Tejeda was named president and CEO at Sierra Providence East Medical Center in El Paso, Texas. Previously, Nicholas served as the CEO at Doctors Hospital of Manteca in Manteca, California, where he was responsible for the strategic and operational performance of the 73-bed hospital and its related outpatient services to ensure that the organization delivers high-quality, cost-effective care and services with a positive margin. During his first 18 months, his leadership team implemented a full electronic medical record, a new hospitalist program, an interventional radiology program, a laser cataract surgery program, and an expanded orthopedic program including MAKOplasty;
7 his team also experienced a highly successful Joint Commission survey, moved the hospital to an "A" rating by the Leapfrog Group, and entered into a full-risk capitated arrangement with a Medicare Advantage Plan. Tejeda is a fellow of the American College of Healthcare Executives and president of the National Forum of Latino Healthcare Executives. In addition, he is member of the board of directors for the AHA s Institute for Diversity in Health Management, and serves on the AHA Equity of Care Committee. He was named a Modern Healthcare 2011 "Up & Comer" and received the 2013 Corris Boyd Diversity and Leadership Award from the Federation of American Hospitals. Jack Lynch III, MHSA, FACHE President and CEO, Main Line Health John J. (Jack) Lynch III has served as president and CEO of Main Line Health since 2005, providing executive leadership to this comprehensive health care system in suburban Philadelphia. During his tenure with Main Line Health, Lynch has been credited with strengthening the organization's commitment to patient quality and safety and enhancing the technology necessary to support significant advances in those areas. He also has fostered a period of expansion that has included the addition of an acute care hospital and two health centers to better serve the needs of the Main Line and western suburban communities. Further, Lynch has cultivated an employee work environment that has garnered local, state and national honors. A former governor of the American College of Healthcare Executives, Lynch serves on the boards of the Hospital & Healthsystem Association of Pennsylvania, the Delaware Valley Healthcare Council, the United Way of Southeastern Pennsylvania, the American College of Healthcare Executives, and the Haverford School. In addition, he is a past chairman of the Institute for Diversity in Health Management and served as chairman of the 2008 American Heart Association of Southeastern Pennsylvania's Heart Walk. Deneen M. Richmond, MHA, RN Vice President, Performance Improvement and Outcomes Deneen brings more than 25 years of health care experience to her role of vice president, Performance Improvement and Outcomes at Inova Health System. In this role she oversees quality improvement, accreditation, patient safety and infection prevention. Richmond has extensive experience in quality improvement, holding the position of vice president, Quality and Care Management at Holy Cross Hospital in Maryland, as well as senior vice president for the Delmarva Foundation s quality improvement and patient safety work, including the CMS Quality Improvement Organization contracts in Maryland and Washington DC, before becoming executive director of the Foundation. Additionally, she served as assistant vice president of Policy at the National Committee of Quality Assurance, where she led policy issues for NCQA s accreditation and programs and the Healthcare Effectiveness Data and Information measurement set. Richmond earned her master s in health services administration from George Washington University and her bachelor s in nursing from the University of the District of Columbia. Richmond was a recipient of the 2004 Modern Healthcare Up and Comers award.
8 Breakout Sessions 4:15 5:15 p.m. Better Care: Partnering with Quality Professionals to Impact Equity of Care Yerba Buena Salons 1 2 Joseph Betancourt, MD, MPH Director, Disparities Solutions Center, Massachusetts General Hospital Joeseph Betancourt directs the Disparities Solutions Center, which works with health care organizations to improve quality of care, address racial and ethnic disparities and achieve health care equity. He is director of multicultural education for Massachusetts General Hospital, and an expert in cross-cultural care and communication. Betancourt is also a cofounder of Quality Interactions, Inc., an industry-leading company that has created and deployed a portfolio of e-learning programs in the area of cross-cultural care and communication to more than 125,000 health care professionals across the country. Betancourt served on several Institute of Medicine committees, including those that produced Unequal Treatment: Confronting Racial/Ethnic Disparities in Health Care, and provided guidance for National Healthcare Disparities Reports. He also actively serves as an advisor to the government, health care systems and the public and private sectors on strategies to improve quality of care and eliminate disparities. He is a practicing internist, co-chairs the MGH Committee on Racial and Ethnic Disparities, and sits on the Boston Board of Health. Betancourt is on the boards of Trinity CHE a large, national health care system, as well as the Neighborhood Health Plan, based in Boston. He practices internal medicine at the MGH Internal Medicine Associates. Karen Garvey, RN, MPA Vice President, Quality, Safety, Process, Parkland Health & Hospital System As the vice president for Safety and Clinical Risk Management at Parkland, Karen Garvey oversees the departments of infection prevention, environmental safety and patient relations, in addition to patient safety and clinical risk management. Prior to joining Parkland in June 2014, Garvey served as the enterprise senior director for clinical risk management and patient safety programs for the Cleveland Clinic s domestic and foreign facilities. She worked on several patient safety initiatives, among them the development of a full disclosure program that included discussions within patient homes and patient safety education for executive leaders, physician residents and front-line managers. Garvey is also active in the American Society for Healthcare Risk Managers (ASHRM) where she has served as national teaching faculty for the CPRHM certification class, the Healthcare Risk Management Essentials Module and the Patient Safety I class. She is the ASHRM liaison to Medically Induced Trauma Support Services (MITSS), a nonprofit group that works to structure health care programs to support clinicians involved in untoward patient events. Garvey has also worked on some of the ASHRM Pearls and CPHRM study guides and currently serves as the practice committee chairperson. Garvey is active teaching faculty for the National Patient Safety Foundation (NPSF) for the certification course (CPPS) and is a HRET patient safety leadership fellow (2008).
9 Elizabeth Beaudin, RN, PhD Senior Director, Nursing, Health, and Workforce Elizabeth Beaudin works with the Connecticut Hospital Association team on multiple initiatives including health equity and health improvement. Beaudin, who joined the CHA in 2001, is CHA s key nursing resource and works closely with hospital leaders of patient care/clinical services across the state. She began her career as a critical care staff nurse and held a variety of leadership positions in hospitals from the front line to executive level for over 25 years. Beaudin received her bachelor's and master's degrees in nursing at the University of Connecticut and completed her PhD in nursing in 2006 also at UConn. Better Health: Partnering with the Community to Impact Equity of Care Yerba Buena Salons, 3 4 Rochelle Dicker, MD Director, San Francisco Wraparound Project Rochelle Dicker completed fellowship training in 2000 in Trauma and Critical Care at UCSF, after a residency in general surgery. During that time, she also completed training in the public health model for violence prevention. Dicker is the founding director of the San Francisco Wraparound Project. Now 10 years old, this hospital-based violence intervention program works to close the revolving door of interpersonal violent injury at hospitals. It is one of the first programs of its kind and has received a number of local and national awards and has been replicated in other hospitals. The injury recidivism rate in San Francisco has been reduced by half since inception of Wraparound. Marcos Pesquera, MPH Executive Director, Center for Health Equity and Wellness, Adventist HealthCare Marcos Pesquera leads the Center for Health Equity and Wellness at Adventist HealthCare, an integrated health care delivery organization based in Rockville, Maryland, and one of the largest employers in the state. In this capacity, Pesquera is creating and implementing initiatives that eliminate barriers to enable health equity in health status, health care access, treatment, and outcomes within the health care system and the community. In 2010, Marcos was recognized as a Health Care Hero by the Daily Record. He received the Health Equity Award from the National Dialogue on Diversity in Prior to joining Adventist HealthCare, Pesquera served as senior director of diversity programs for Kaiser Foundation Health Plan of the Mid-Atlantic States in Rockville. He has served on various committees and boards, including chair of the Commission on Health, governor appointed member to the Maryland Health Quality and Cost Council and advisor to the Maryland Health Services Cost Review Commission Disparities Workgroup, among others. Currently he serves as commissioner, Interagency Coalition for the Homeless; community advisor, University of Maryland, School of Public Health; and board member, Mercy Health Clinic and Leadership Montgomery.
10 Soma Stout, MD, MS Executive Lead, Health Improvement, Institute for Healthcare Improvement At the Institute for Healthcare Improvement, Somava S. Stout is helping to convene leaders across sectors to come together to improve the health and well-being of people, communities and populations. She is executive lead of 100 Million Healthier Lives. She also directs the Innovation Fellows Program at the Harvard Medical School Center for Primary Care and is lead transformation adviser at the Cambridge Health Alliance. Stout is deeply committed to improving the health and well-being of underserved people and communities and has worked as a primary care doctor in the safety net for more than 15 years. Previously, she served as vice president for patient centered medical home development at CHA, where she led a whole system transformation that garnered numerous national awards for achieving breakthrough results in the Triple Aim. In 2012, she received the Robert Wood Johnson Foundation Young Leader Award for her contributions to improving the health of the nation. Lower Cost: Quantifying the Impact of Quality and Equity Initiatives Yerba Buena Salons, 5-6 Juana Spears Slade, CDM, CCF Chief Diversity Officer/Director of Diversity and Language Services, AnMed Health As chief diversity officer and director of diversity and language services at AnMed Health, Juana Spears Slade has led the development of a comprehensive, integrated diversity network in support of the organization's increasingly diverse patient population and workforce. AnMed Health is one of the first acute care health systems in South Carolina to dedicate full-time resources to strategic diversity management, and has done transformational work in cultural and linguistic competence. This work has been recognized by the U.S. Department of Health and Human Services Office for Civil Rights; the Robert Wood Johnson Foundation; the South Carolina Hospital Association; the South Carolina Chamber of Commerce; and the AHA s Institute for Diversity in Health Management. Slade is a graduate of Claflin University in Orangeburg (South Carolina), where she earned a bachelor's degree in social and political sciences. A member of the American College of Healthcare Executives, Spears Slade serves on the board of the Institute for Diversity in Healthcare Management and is chair of the Institute s American Leadership Council, a national advisory cohort of health care diversity practitioners. In 2011, Spears Slade was named one of AnMed Health's Extraordinary Women in Healthcare. Paula Brown, MBA Manager, Diversity & Inclusion, Community Employment Liaison, Rush University Medical Center Paula J. Brown is manager of diversity and inclusion and community employment liaison for the Office of Equal Opportunity at Rush University Medical Center. Brown chairs the Rush Americans with Disabilities Act Task Force and the Subcommittee of the Diversity Leadership Council on Training and Communication. She also co-chaired a task force that was instrumental in creating the foreign language interpreters program at Rush. Brown was part of the working and contingent group that went to Washington, DC, in 2007 to accept the Exemplary Voluntary Efforts (EVE) Award from the U.S. Department of Labor, which Rush received for exemplary voluntary efforts to increase employment opportunities for minorities, women, individuals with disabilities and veterans. In 2008, Brown received the Eugene J-MA Thonar, PhD, Award for outstanding contributions to the medical center and for enabling the health care organization to further its commitment of offering opportunities to individuals who are determined to turn a "disability into a possibility," professionally and personally.
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