Making Compliance Work for You

Size: px
Start display at page:

Download "Making Compliance Work for You"

Transcription

1 white paper Making Compliance Work for You with application lifecycle management Rocket bluezone.rocketsoftware.com

2 Making Compliance Work for You with Application Lifecycle Management A White Paper by Rocket Software Version 2. 0 Revised March 2012 Rocket Aldon Application Lifecycle Management s formal, automated services and application development processes improve quality and delivery, reduce costs, and ensure compliance. By installing a regimen of internal controls over IT, today s savvy businesses are using compliance as an opportunity to significantly improve productivity and quality and go after that holy grail of true business-it integration. This white paper examines how corporations can align business initiatives and increase ROI through IT compliance Rocket Software, Inc.. All rights reserved. Rocket and Rocket Software logos are registered trademarks of Rocket Software, Inc. Other product and service names might be trademarks of Rocket Software or other companies LSIDSV1

3 introduction In addition to the traditional challenge of remaining competitive, today s organizations must also contend with growing regulatory requirements just to remain in business. Fortunately, while achieving regulatory compliance is challenging, doing so can offer significant and unexpected rewards for the enterprise. Mastering compliance gives companies a springboard to a myriad of process improvements that can directly and positively impact a company s bottom line. In this white paper, we examine regulatory compliance requirements, their effects on IT and the business, and how Application Lifecycle Management (ALM) can not only simplify the task, but can also turn those compliance efforts into a powerful business advantage. what s all the uproar about compliance? The demand for IT governance is a direct result of numerous legislative initiatives that were signed into law in reaction to financial and other business crises. The resulting mandates typically require companies to examine and prove their ability to accurately audit practices in numerous operational areas of their business. In this environment, IT s classic mode of frenetic chaos was untenable. Since most changes must be reflected in IT systems, IT became an obvious point to monitor. It quickly became evident that IT needed more structured management and control. 1

4 Companies can be forgiven for believing compliance is a millstone around their necks. From Sarbanes-Oxley (SOX) for publicly traded companies, Basel II in the banking industry, FSA regulations and PCI Compliance in financial services and retail, and 21 CFR Part 11 and HIPAA in pharmaceutical and healthcare, sorting out reporting requirements can be overwhelming and confusing. To further complicate matters, many organizations are tasked with ensuring their efforts meet not only one, but multiple mandates. For example, a United Statesbased financial services firm might need to comply with requirements from Gramm- Leach-Bliley (GLBA), Sarbanes-Oxley (SOX), and various U. S. Securities and Exchange Commission (SEC) regulations. But what is really being asked? Thankfully, the regulatory bodies share many requirements. For example, one overarching recommendation common to all of the mandates is that organizations implement documented and repeatable business processes and that those processes introduce appropriate controls to prevent error or fraud. This holds true for software development for business critical applications. According to regulations, IT must not only ensure that changes in software development are made in a controlled and auditable fashion, but it must also flag for management any changes that will have a significant impact on the business. To meet this requirement, IT must: Understand the internal control program and the reporting process; Identify risks related to IT; Design and implement controls to mitigate risk and continuously monitor them for effectiveness; Document and test IT controls; and Ensure that IT controls are updated as necessary to correspond to changes in financial reporting processes. Clearly, control is the operative word here. The main regulatory bodies require management to define and establish procedures to ensure that software is developed in a controlled manner. Yet, it is important that the controls not interfere with IT s ability 2

5 to respond quickly to the needs of the business. Consequently, it is recommended that these controls be automated. Automation reduces the time, expense, and disruption of IT audits. In a nutshell, repeatable and measurable processes structured, defined, implemented, and enforced are key to effectively and easily comply with regulatory requirements. Sound, comprehensive records of these corporate controls must be kept so that an external auditor can attest to the effectiveness of the controls. At the same time, these controls should be automated so that IT remains responsive and productive. enter best practice methodologies Often, meeting compliance requirements is really just a matter of implementing existing IT best practices. The top best practice frameworks stress automated, structured, repeatable processes within IT the very thing the regulations demand. Six Sigma, COSO, COBIT, ITIL, and CMMI, to name a few, all strive to make software development and frequent service delivery true business processes that can be tracked, measured, and controlled. In most cases, a single IT control will address compliance requirements for a number of different regulations and standards. Therefore, smart organizations are using regulatory compliance to justify automating inefficient manual processes, a boon for business efficiency and quality. Further, the regulations are giving companies permission to dedicate resources to acquiring the tools and expertise to address compliance and best practices. With increasing demand for innovative software applications, IT is becoming more and more valuable to the business. IT now has a rare opportunity to examine and improve internal processes for the benefit of all. Best practices are giving companies a way to achieve compliance, but even more importantly, the improved processes create a significant competitive advantage for companies wishing to further integrate IT and the business. As a result, best practice methodologies are taking the development world by storm. application lifecycle management (alm), compliance, and best practices So how do enterprises implement best practices and comply with control objectives 3

6 without creating so much bureaucracy that work comes to a grinding halt? As we ve seen, both compliance and best practice frameworks stress standardizing and automating comprehensive, internal controls. However, organizations need support as they implement IT governance solutions to turn regulatory compliance into a business advantage. Automated application lifecycle management solutions are often critical to the success of these efforts. As software systems become more complex and interdependent, the need for application lifecycle management (ALM) increases dramatically. ALM solutions provide support by allowing organizations to capture and implement their business processes within automated systems. They eliminate the need for many complex, time-consuming, and error-prone manual processes. By targeting process maturity in software development, ALM offers companies a way to encapsulate best practices and regulatory compliance within their ALM system. At the same time, ALM empowers IT to realize its full value to the organization by increasing productivity, quality, responsiveness, and the availability of management information. Key aspects of ALM include IT services management, requirements management, project and portfolio management, change and configuration management, and deployment. ALM covers all application development phases, from issue creation, change request, and project initiation through requirements, approvals, development, testing, and deployment. By delivering process efficiency, automation, and manageability into the IT development environment, ALM enables businesses to control application development, ensure process repeatability, and improve responsiveness to user needs and requests. ALM meets a critical need for improved visibility and traceability and offers teams a way to collaborate across silos and operational areas regardless of geographic location. A strong ALM system should: Provide a collaborative communication infrastructure that ensures IT services and software initiatives support overall business goals; Reduce IT development costs by ensuring project teams build the application correctly the first time around; Automatically control services delivery and software development through 4

7 auditable, repeatable processes; Enable communication between stakeholders of all changes in projects, and ensure appropriate notification, reviews, and approvals; Ensure dependable levels of quality and security in support of Service Level Agreements (SLAs); Provide a secure, visible repository of all application artifacts. simplifying alm for compliance and best practices We are highly regarded in the industry for providing process-centric change governance solutions for application lifecycle management to companies that wish to gain control of IT. Our proactive approach to change improves efficiency, quality, and delivery, and increases profits and competitive advantage. We automate the entire application development lifecycle, reducing the burden of regulatory compliance and the associated administrative cost for IT and the business. Further, Rocket Aldon Application Lifecycle Manager (LM) contributes to improved IT-business integration by making business processes visible, traceable, auditable, and repeatable. Streamlined, managed development processes improve predictability, shorten development cycles, and remove complexity. With our solution, IT services become strategically integrated with business efforts, leading to improved performance by the entire company. Customers choose us when they want: Predictable, controlled software development: We help IT organizations improve the way they deliver services and develop software. By standardizing IT processes, we automate many of the core operations that run today s enterprises. Through our integrated communication infrastructure a central repository of information we eliminate silos, align people and efforts, and coordinate technological components and their interdependencies. Our automated services, development process, and internal controls such as approval tracking and management reduce the complexities of today s IT environment. Software productivity, quality, and business-it integration are improved while compliance standards are met. 5

8 To adapt to new technologies: New and enabling technologies are one driver of ALM adoption. SOA and web services offer the promise of seamless integration and reusability for disparate software parts. Our solution enables components developed for one process to be efficiently identified and reused for another. Users can easily explore the relationships among services through our logical application explorer. Greater visibility and management of IT business processes, people, and assets: Our process control and traceability allow enterprises to enjoy a single integrated business perspective. Centralized management and visibility of IT assets, personnel, and projects speed project completion and fulfill compliance requirements. And corporate IT assets are all secured against loss and unauthorized movement. We give businesses a tool with which to visualize and understand how changes relating to regulatory compliance will affect the organization before they happen. A centralized repository: Our products provide a central repository for the ideas, designs, discussions, requirements, tasks, and other information that team members must readily access. All valuable intellectual property from programs in the wide variety of languages available today such as Java, RPG, Cobol, C++, XML, Fortran, Visual Basic, C, HTML, JCL, and.net to a diversity of modules, graphics, views, documents, tables, stored procedures, triggers, and project files are secured within a repository to prevent loss and unauthorized access. A consolidated inventory ensures synchronization between platforms, reduces management overhead, and defines a manageable and repeatable process. Ongoing regulatory and standards compliance: Our software provides detailed audit trails and reports on all system transactions and activities, supporting control objectives found within the ITIL, COBIT, CMMI, and ISO frameworks. Progress metrics can be quickly checked via dashboards, while standard reports provide history for analysis and auditing. Standard SQL can be used to capture information and to create a variety of reports. Audit logs store detailed histories to simplify and comply with auditing needs. And management has the visibility and information needed to judge the return of IT projects. Coordination and synchronization: LM synchronizes the delivery of dependent change components across 6

9 platforms and teams; tracks and verifies service level agreements; and boosts compliance efforts. In coordinating all elements of IT service delivery, LM offers a vital process maturity strategy. LM also improves efficiency and control when building and delivering development projects. With our products, even remote software development is easily coordinated with local development efforts, resulting in seamless project management. Integrated monitoring, tracking, auditing, reports, and dashboards all help managers keep projects on schedule. Release management: When a team begins managing applications that impact the entire enterprise, it is useful and often necessary to manage different versions or releases that might be in development at the same time. Our products allow an enterprise to manage multiple software versions and releases simultaneously. Market validation: In fact, we have been guiding companies through compliance for years, from meeting ISO standards to industry-specific issues such as HIPAA and 21CFR Part 11. The majority of our customers occupy the following highly-regulated industries: Banking and Financial Services; Communications; Insurance; Manufacturing; Medical and Pharmaceutica;l Retail; Transportation conclusion Technology continues to accelerate the rate of change in organizations of all kinds. Companies must detect and respond to new opportunities and threats quickly and effectively. Such responsiveness can only be achieved by harnessing the power of IT with application lifecycle management for best practices and compliance. ALM helps IT to be responsive, and in turn allows the business to react quickly and wisely to changing business conditions. ALM eases the burden of compliance on the development organization and offers business benefits across the organization through increased agility, competitiveness, and overall business efficiency. Our formal, automated services and application development processes improve quality and delivery, reduce costs, and ensure compliance. By installing a regimen of internal controls over IT, today s savvy businesses are using compliance as an opportunity to significantly improve productivity and quality and go after that holy grail of true business-it integration. 7

10

Applying ITIL v3 Best Practices

Applying ITIL v3 Best Practices white paper Applying ITIL v3 Best Practices to improve IT processes Rocket bluezone.rocketsoftware.com Applying ITIL v. 3 Best Practices to Improve IT Processes A White Paper by Rocket Software Version

More information

Self-Service SOX Auditing With S3 Control

Self-Service SOX Auditing With S3 Control Self-Service SOX Auditing With S3 Control The Sarbanes-Oxley Act (SOX), passed by the US Congress in 2002, represents a fundamental shift in corporate governance norms. As corporations come to terms with

More information

For more information about UC4 products please visit www.uc4.com. Automation Within, Around, and Beyond Oracle E-Business Suite

For more information about UC4 products please visit www.uc4.com. Automation Within, Around, and Beyond Oracle E-Business Suite For more information about UC4 products please visit www.uc4.com Automation Within, Around, and Beyond Oracle E-Business Suite Content Executive Summary...3 Opportunities for Enhancement: Automation Within,

More information

How do you manage the growing complexity of software development? Is your software development organization as responsive to your business needs as

How do you manage the growing complexity of software development? Is your software development organization as responsive to your business needs as How do you manage the growing complexity of software development? Is your software development organization as responsive to your business needs as it could be? Borland Core SDP enables your IT organization

More information

Software Development for Medical Devices

Software Development for Medical Devices Overcoming the Challenges of Compliance, Quality and Cost An MKS White Paper Introduction Software is fast becoming the differentiator for manufacturers of medical devices. The rewards available from software

More information

IT Risk Management Life Cycle and enabling it with GRC Technology. 21 March 2013

IT Risk Management Life Cycle and enabling it with GRC Technology. 21 March 2013 IT Risk Management Life Cycle and enabling it with GRC Technology 21 March 2013 Overview IT Risk management lifecycle What does technology enablement mean? Industry perspective Business drivers Trends

More information

Incorporate CMMI with Corporate Governance Using Enterprise Software Change Management Solutions

Incorporate CMMI with Corporate Governance Using Enterprise Software Change Management Solutions Incorporate CMMI with Corporate Governance Using Enterprise Software Change Management Solutions Tim Ruzbacki, Sr. Process Consultant MKS Software Inc. 4 th Annual CMMI Technology Conference, Denver CO

More information

CA HalvesThe Cost Of Testing IT Controls For Sarbanes-Oxley Compliance With Unified Processes.

CA HalvesThe Cost Of Testing IT Controls For Sarbanes-Oxley Compliance With Unified Processes. TECHNOLOGY BRIEF: REDUCING COST AND COMPLEXITY WITH GLOBAL GOVERNANCE CONTROLS CA HalvesThe Cost Of Testing IT Controls For Sarbanes-Oxley Compliance With Unified Processes. Table of Contents Executive

More information

Select the right configuration management database to establish a platform for effective service management.

Select the right configuration management database to establish a platform for effective service management. Service management solutions Buyer s guide: purchasing criteria Select the right configuration management database to establish a platform for effective service management. All business activities rely

More information

Orchestrated. Release Management. Gain insight and control, eliminate ineffective handoffs, and automate application deployments

Orchestrated. Release Management. Gain insight and control, eliminate ineffective handoffs, and automate application deployments Orchestrated Release Management Gain insight and control, eliminate ineffective handoffs, and automate application deployments Solution Brief Challenges Release management processes have been characterized

More information

Can CA Information Governance help us protect and manage our information throughout its life cycle and reduce our risk exposure?

Can CA Information Governance help us protect and manage our information throughout its life cycle and reduce our risk exposure? SOLUTION BRIEF: CA INFORMATION GOVERNANCE Can CA Information Governance help us protect and manage our information throughout its life cycle and reduce our risk exposure? CA Information Governance delivers

More information

NEC Managed Security Services

NEC Managed Security Services NEC Managed Security Services www.necam.com/managedsecurity How do you know your company is protected? Are you keeping up with emerging threats? Are security incident investigations holding you back? Is

More information

Achieving Regulatory Compliance through Security Information Management

Achieving Regulatory Compliance through Security Information Management www.netforensics.com NETFORENSICS WHITE PAPER Achieving Regulatory Compliance through Security Information Management Contents Executive Summary The Compliance Challenge Common Requirements of Regulations

More information

CA Records Manager. Benefits. CA Advantage. Overview

CA Records Manager. Benefits. CA Advantage. Overview PRODUCT BRIEF: CA RECORDS MANAGER CA RECORDS MANAGER HELPS YOU CONTROL AND MANAGE PHYSICAL, ELECTRONIC AND EMAIL RECORDS ACROSS THE ENTERPRISE FOR PROACTIVE COMPLIANCE WITH REGULATORY, LEGISLATIVE AND

More information

Software Development for Medical Devices

Software Development for Medical Devices Software Development for Medical Devices Overcoming the Challenges of Compliance, Quality and Cost Software is fast becoming the differentiator for manufacturers of medical devices. The rewards of software

More information

ORACLE ENTERPRISE GOVERNANCE, RISK, AND COMPLIANCE MANAGER FUSION EDITION

ORACLE ENTERPRISE GOVERNANCE, RISK, AND COMPLIANCE MANAGER FUSION EDITION ORACLE ENTERPRISE GOVERNANCE, RISK, AND COMPLIANCE MANAGER FUSION EDITION KEY FEATURES AND BENEFITS Manage multiple GRC initiatives on a single consolidated platform Support unique areas of operation with

More information

Five CIO challenges addressed by better change management.

Five CIO challenges addressed by better change management. Enterprise change management White paper June 2009 Five CIO challenges addressed by better change management. Dominic Tavassoli, IBM Page 2 Contents 2 Introduction 2 Lower the cost of managing change and

More information

Agile enterprise content management and the IBM Information Agenda.

Agile enterprise content management and the IBM Information Agenda. Transforming your content into a trusted, strategic asset Agile enterprise content management and the IBM Information Agenda. Delivering a common information framework for uncommon business agility Highlights

More information

Realizing business flexibility through integrated SOA policy management.

Realizing business flexibility through integrated SOA policy management. SOA policy management White paper April 2009 Realizing business flexibility through integrated How integrated management supports business flexibility, consistency and accountability John Falkl, distinguished

More information

Modernizing enterprise application development with integrated change, build and release management.

Modernizing enterprise application development with integrated change, build and release management. Change and release management in cross-platform application modernization White paper December 2007 Modernizing enterprise application development with integrated change, build and release management.

More information

CA Service Desk Manager

CA Service Desk Manager PRODUCT BRIEF: CA SERVICE DESK MANAGER CA Service Desk Manager CA SERVICE DESK MANAGER IS A VERSATILE, COMPREHENSIVE IT SUPPORT SOLUTION THAT HELPS YOU BUILD SUPERIOR INCIDENT AND PROBLEM MANAGEMENT PROCESSES

More information

Enhance visibility into and control over software projects IBM Rational change and release management software

Enhance visibility into and control over software projects IBM Rational change and release management software Enhance visibility into and control over software projects IBM Rational change and release management software Accelerating the software delivery lifecycle Faster delivery of high-quality software Software

More information

Governance, Risk, and Compliance (GRC) White Paper

Governance, Risk, and Compliance (GRC) White Paper Governance, Risk, and Compliance (GRC) White Paper Table of Contents: Purpose page 2 Introduction _ page 3 What is GRC _ page 3 GRC Concepts _ page 4 Integrated Approach and Methodology page 4 Diagram:

More information

Product Lifecycle Management in the Medical Device Industry. An Oracle White Paper Updated January 2008

Product Lifecycle Management in the Medical Device Industry. An Oracle White Paper Updated January 2008 Product Lifecycle Management in the Medical Device Industry An Oracle White Paper Updated January 2008 Product Lifecycle Management in the Medical Device Industry PLM technology ensures FDA compliance

More information

IBM WebSphere MQ File Transfer Edition, Version 7.0

IBM WebSphere MQ File Transfer Edition, Version 7.0 Managed file transfer for SOA IBM Edition, Version 7.0 Multipurpose transport for both messages and files Audi logging of transfers at source and destination for audit purposes Visibility of transfer status

More information

Feature. Log Management: A Pragmatic Approach to PCI DSS

Feature. Log Management: A Pragmatic Approach to PCI DSS Feature Prakhar Srivastava is a senior consultant with Infosys Technologies Ltd. and is part of the Infrastructure Transformation Services Group. Srivastava is a solutions-oriented IT professional who

More information

Product Lifecycle Management in the Food and Beverage Industry. An Oracle White Paper Updated February 2008

Product Lifecycle Management in the Food and Beverage Industry. An Oracle White Paper Updated February 2008 Product Lifecycle Management in the Food and Beverage Industry An Oracle White Paper Updated February 2008 Product Lifecycle Management in the Food and Beverage Industry EXECUTIVE OVERVIEW Companies in

More information

White Paper. An Overview of the Kalido Data Governance Director Operationalizing Data Governance Programs Through Data Policy Management

White Paper. An Overview of the Kalido Data Governance Director Operationalizing Data Governance Programs Through Data Policy Management White Paper An Overview of the Kalido Data Governance Director Operationalizing Data Governance Programs Through Data Policy Management Managing Data as an Enterprise Asset By setting up a structure of

More information

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com WHITE PAPER Governance, Risk, and Compliance Sponsored by: Cisco Systems Scott Tiazkun September 2007 Lucinda Borovick EXECUTIVE SUMMARY Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200

More information

Welcome to Modulo Risk Manager Next Generation. Solutions for GRC

Welcome to Modulo Risk Manager Next Generation. Solutions for GRC Welcome to Modulo Risk Manager Next Generation Solutions for GRC THE COMPLETE SOLUTION FOR GRC MANAGEMENT GRC MANAGEMENT AUTOMATION EASILY IDENTIFY AND ADDRESS RISK AND COMPLIANCE GAPS INTEGRATED GRC SOLUTIONS

More information

IT Security & Compliance. On Time. On Budget. On Demand.

IT Security & Compliance. On Time. On Budget. On Demand. IT Security & Compliance On Time. On Budget. On Demand. IT Security & Compliance Delivered as a Service For businesses today, managing IT security risk and meeting compliance requirements is paramount

More information

Security management solutions White paper. IBM Tivoli and Consul: Facilitating security audit and compliance for heterogeneous environments.

Security management solutions White paper. IBM Tivoli and Consul: Facilitating security audit and compliance for heterogeneous environments. Security management solutions White paper IBM Tivoli and Consul: Facilitating security audit and March 2007 2 Contents 2 Overview 3 Identify today s challenges in security audit and compliance 3 Discover

More information

Tufin Orchestration Suite

Tufin Orchestration Suite Tufin Orchestration Suite Security Policy Orchestration across Physical Networks & Hybrid Cloud Environments The Network Security Challenge In today s world, enterprises face considerably more network

More information

RSA ARCHER AUDIT MANAGEMENT

RSA ARCHER AUDIT MANAGEMENT RSA ARCHER AUDIT MANAGEMENT Solution Overview INRODUCTION AT A GLANCE Align audit plans with your organization s risk profile and business objectives Manage audit planning, prioritization, staffing, procedures

More information

Enforcive / Enterprise Security

Enforcive / Enterprise Security TM Enforcive / Enterprise Security End to End Security and Compliance Management for the IBM i Enterprise Enforcive / Enterprise Security is the single most comprehensive and easy to use security and compliance

More information

Outperform Financial Objectives and Enable Regulatory Compliance

Outperform Financial Objectives and Enable Regulatory Compliance SAP Brief Analytics s from SAP SAP s for Enterprise Performance Management Objectives Outperform Financial Objectives and Enable Regulatory Compliance Drive better decisions and streamline the close-to-disclose

More information

Configuration Management System:

Configuration Management System: True Knowledge of IT infrastructure Part of the SunView Software White Paper Series: Service Catalog Service Desk Change Management Configuration Management 1 Contents Executive Summary... 1 Challenges

More information

Answers to Top BRMS Questions

Answers to Top BRMS Questions November 2009 Answers to Top BRMS Questions Answers to ten frequently asked questions about what business rule management systems are and how they are used Brett Stineman Product Marketing, Business Rules

More information

Driving Your Business Forward with Application Life-cycle Management (ALM)

Driving Your Business Forward with Application Life-cycle Management (ALM) Driving Your Business Forward with Application Life-cycle Management (ALM) Published: August 2007 Executive Summary Business and technology executives, including CTOs, CIOs, and IT managers, are being

More information

Compliance Management, made easy

Compliance Management, made easy Compliance Management, made easy LOGPOINT SECURING BUSINESS ASSETS SECURING BUSINESS ASSETS LogPoint 5.1: Protecting your data, intellectual property and your company Log and Compliance Management in one

More information

whitepaper Ten Essential Steps for Achieving Continuous Compliance: A Complete Strategy for Compliance

whitepaper Ten Essential Steps for Achieving Continuous Compliance: A Complete Strategy for Compliance Ten Essential Steps for Achieving Continuous Compliance: A Complete Strategy for Compliance Table of Contents 3 10 Essential Steps 3 Understand the Requirements 4 Implement IT Controls that Affect your

More information

Logging and Alerting for the Cloud

Logging and Alerting for the Cloud Logging and Alerting for the Cloud What you need to know about monitoring and tracking across your enterprise The need for tracking and monitoring is pervasive throughout many aspects of an organization:

More information

ROUTES TO VALUE. Business Service Management: How fast can you get there?

ROUTES TO VALUE. Business Service Management: How fast can you get there? ROUTES TO VALUE Business Service : How fast can you get there? BMC Software helps you achieve business value quickly Each Route to Value offers a straightforward entry point to BSM; a way to quickly synchronize

More information

The Challenges and Benefits of Identity and Access Management

The Challenges and Benefits of Identity and Access Management The Challenges and Benefits of Identity and Access Management Identity and access management (IAM) solutions today must balance streamlined authentication with increasingly complex security concerns. White

More information

WHITEPAPER. Compliance: what it means for databases

WHITEPAPER. Compliance: what it means for databases WHITEPAPER Compliance: what it means for databases Introduction Compliance is the general term used to describe the efforts made by many (typically larger) organizations to meet regulatory standards. In

More information

Best practices in demand management, project lifecycle management, and application lifecycle management

Best practices in demand management, project lifecycle management, and application lifecycle management Best practices in demand management, project lifecycle management, and application lifecycle management How HP PPM Center and ResultsPositive create improved business outcomes through visibility into business

More information

MANAGED SERVICES FOR THE PROGRAM MANAGEMENT OFFICE

MANAGED SERVICES FOR THE PROGRAM MANAGEMENT OFFICE PMO Symposium MANAGED SERVICES FOR THE PROGRAM MANAGEMENT OFFICE INTRODUCTION As Program Management Offices (PMOs) continue to grow in an expanded role, it is increasingly more important that the integration

More information

Dynamic Service Desk. Unified IT Management. Solution Overview

Dynamic Service Desk. Unified IT Management. Solution Overview I T S E R V I C E + I T A S S E T M A N A G E M E N T INFRASTRUCTURE MANAGEMENT Dynamic Service Desk Unified IT Management Achieving business and IT alignment requires having insight into hardware and

More information

how can I deliver better services to my customers and grow revenue?

how can I deliver better services to my customers and grow revenue? SOLUTION BRIEF CA Wily Application Performance Management May 2010 how can I deliver better services to my customers and grow revenue? we can With the right solution, you can be certain that you are providing

More information

Surviving an Identity Audit

Surviving an Identity Audit What small and midsize organizations need to know about the identity portion of an IT compliance audit Whitepaper Contents Executive Overview.......................................... 2 Introduction..............................................

More information

CA Service Desk On-Demand

CA Service Desk On-Demand PRODUCT BRIEF: CA SERVICE DESK ON DEMAND -Demand Demand is a versatile, ready-to-use IT support solution delivered On Demand to help you build a superior Request, Incident, Change and Problem solving system.

More information

Real-Time Security for Active Directory

Real-Time Security for Active Directory Real-Time Security for Active Directory Contents The Need to Monitor and Control Change... 3 Reducing Risk and Standardizing Controls... 3 Integrating Change Monitoring... 4 Policy Compliance... 4 The

More information

igrc: Intelligent Governance, Risk, and Compliance White Paper

igrc: Intelligent Governance, Risk, and Compliance White Paper igrc: Intelligent Governance, Risk, and Compliance White Paper 2013 2013 Edgile, Inc. All Rights Reserved Executive Overview This whitepaper discusses the business needs addressed by Edgile s igrc solution,

More information

IBM Customer Experience Suite and Electronic Forms

IBM Customer Experience Suite and Electronic Forms Introduction It s more important than ever to have a set of capabilities that allow you to create dynamic, self service options for your customers that leverage existing processes and infrastructure. Your

More information

IBM Security & Privacy Services

IBM Security & Privacy Services Enter Click Here The challenge of identity management Today organizations are facing paradoxical demands for greater information access and more stringent information security. You must deliver more data

More information

ITIL Maturity Model. October 2013

ITIL Maturity Model. October 2013 ITIL Maturity Model October 2013 2 ITIL Maturity Model Contents 1 ITIL processes and functions 3 2 Availability 4 3 Maturity levels 4 References 7 Acknowledgements 7 Trade marks 7 ITIL Maturity Model 3

More information

Addressing IT governance, risk and compliance (GRC) to meet regulatory requirements and reduce operational risk in financial services organizations

Addressing IT governance, risk and compliance (GRC) to meet regulatory requirements and reduce operational risk in financial services organizations White Paper September 2009 Addressing IT governance, risk and compliance (GRC) to meet regulatory requirements and reduce operational risk in financial services organizations Page 2 Contents 2 Executive

More information

Best Practices in Identity and Access Management (I&AM) for Regulatory Compliance. RSA Security and Accenture February 26, 2004 9:00 AM

Best Practices in Identity and Access Management (I&AM) for Regulatory Compliance. RSA Security and Accenture February 26, 2004 9:00 AM Best Practices in Identity and Access Management (I&AM) for Regulatory Compliance RSA Security and Accenture February 26, 2004 9:00 AM Agenda Laura Robinson, Industry Analyst, RSA Security Definition of

More information

Symantec Security Compliance Solution Symantec s automated approach to IT security compliance helps organizations minimize threats, improve security,

Symantec Security Compliance Solution Symantec s automated approach to IT security compliance helps organizations minimize threats, improve security, Symantec Security Compliance Solution Symantec s automated approach to IT security compliance helps organizations minimize threats, improve security, streamline compliance reporting, and reduce the overall

More information

Emptoris Contract Management Solution for Healthcare Providers

Emptoris Contract Management Solution for Healthcare Providers Emptoris Contract Management Solution for Healthcare Providers An Emptoris White Paper Emptoris, an IBM Company www.emptoris.com CMS-HP-4/12 Emptoris Contract Management Solution for Healthcare Providers

More information

How can Identity and Access Management help me to improve compliance and drive business performance?

How can Identity and Access Management help me to improve compliance and drive business performance? SOLUTION BRIEF: IDENTITY AND ACCESS MANAGEMENT (IAM) How can Identity and Access Management help me to improve compliance and drive business performance? CA Identity and Access Management automates the

More information

ORACLE HYPERION DATA RELATIONSHIP MANAGEMENT

ORACLE HYPERION DATA RELATIONSHIP MANAGEMENT Oracle Fusion editions of Oracle's Hyperion performance management products are currently available only on Microsoft Windows server platforms. The following is intended to outline our general product

More information

HP and netforensics Security Information Management solutions. Business blueprint

HP and netforensics Security Information Management solutions. Business blueprint HP and netforensics Security Information Management solutions Business blueprint Executive Summary Every day there are new destructive cyber-threats and vulnerabilities that may limit your organization

More information

Log Management Solution for IT Big Data

Log Management Solution for IT Big Data Log Management Solution for IT Big Data 1 IT Big Data Solution A SCALABLE LOG INTELLIGENCE PLATFORM FOR SECURITY, COMPLIANCE, AND IT OPERATIONS More than 1,300 customers across a variety of industries

More information

Providing Full Life-cycle Identity Management

Providing Full Life-cycle Identity Management Providing Full Life-cycle Identity Management Whitepaper contents 1 Introduction 2 Processes and Tools 3 Objectives 4 Scope 5 The Concept in a Nutshell 6 Business Benefits 7 Planning and Finances 8 Business

More information

The Recipe for Sarbanes-Oxley Compliance using Microsoft s SharePoint 2010 platform

The Recipe for Sarbanes-Oxley Compliance using Microsoft s SharePoint 2010 platform The Recipe for Sarbanes-Oxley Compliance using Microsoft s SharePoint 2010 platform Technical Discussion David Churchill CEO DraftPoint Inc. The information contained in this document represents the current

More information

The Core of V3 Service Strategy

The Core of V3 Service Strategy Integriertes Risk und Compliance Management als Elemente einer umfassenden IT-Governance Strategie Ing. Martin Pscheidl, MBA, MSc cert. IT Service Manager Manager, Technical Sales CA Software Österreich

More information

From Managing Boxes to Managing Business Processes

From Managing Boxes to Managing Business Processes From Managing Boxes to Managing Business Processes The evolving role of IT Service Management BEST PRACTICES WHITE PAPER Table of Contents ABSTRACT... 1 INTRODUCTION THE EVOLUTION OF IT SYSTEMS MANAGEMENT...

More information

How to Ensure IT Compliance Without Compromising Innovation. Nik Teshima, IBM Phil Odence, Black Duck

How to Ensure IT Compliance Without Compromising Innovation. Nik Teshima, IBM Phil Odence, Black Duck How to Ensure IT Compliance Without Compromising Innovation Nik Teshima, IBM Phil Odence, Black Duck Black Duck 2013 Speakers Phil Odence VP of Business Development Black Duck Software Nik Teshima Senior

More information

Microsoft s Compliance Framework for Online Services

Microsoft s Compliance Framework for Online Services Microsoft s Compliance Framework for Online Services Online Services Security and Compliance Executive summary Contents Executive summary 1 The changing landscape for online services compliance 4 How Microsoft

More information

Sage ERP Solutions I White Paper

Sage ERP Solutions I White Paper I White Paper Do You Need a State-of-the-Art ERP Solution? Complete This Gap Analysis to Find Out www.sageerpsolutions.com Table of Contents Executive Summary... 3 Introduction... 3 The Need for Gap Analysis...

More information

Business Process Management The Key to ITIL Success

Business Process Management The Key to ITIL Success Business Process Management The Key to ITIL Success LANDesk Process Manager Helps IT Organizations Master the Process of IT Service Delivery White Paper Table of Contents Executive Summary... 3 Introduction:

More information

The expression better, faster, cheaper THE BUSINESS CASE FOR PROJECT PORTFOLIO MANAGEMENT

The expression better, faster, cheaper THE BUSINESS CASE FOR PROJECT PORTFOLIO MANAGEMENT Cloud Solutions for IT Management WHITE PAPER THE BUSINESS CASE FOR PROJECT PORTFOLIO MANAGEMENT How Progressive IT Organizations Are Using Hosted Solutions To Deliver On Time, On Budget, On Quota and

More information

IBM Software IBM Business Process Management Suite. Increase business agility with the IBM Business Process Management Suite

IBM Software IBM Business Process Management Suite. Increase business agility with the IBM Business Process Management Suite IBM Software IBM Business Process Management Suite Increase business agility with the IBM Business Process Management Suite 2 Increase business agility with the IBM Business Process Management Suite We

More information

Comply, Improve, Transform: Regulatory Compliance Management for Software Development. Jim Duggan

Comply, Improve, Transform: Regulatory Compliance Management for Software Development. Jim Duggan Comply, Improve, Transform: Regulatory Compliance Management for Software Development Jim Duggan You Can Offset the Costs of Compliance! Complexity Drives Cost UP Sarbanes-Oxley HIPAA EPA Basel II M&A

More information

Moving from Paper to Electronic Records: Hardwiring Compliance into Product Development Using technology to incorporate quality system regulation

Moving from Paper to Electronic Records: Hardwiring Compliance into Product Development Using technology to incorporate quality system regulation P T C. c o m White Paper Medical Devices Page 1 of 8 Moving from Paper to Electronic Records: Hardwiring Compliance into Product Development Using technology to incorporate quality system regulation Abstract

More information

access convergence management performance security

access convergence management performance security access convergence management performance security 2010 2009 2008 2007 WINNER 2007 WINNER 2008 WINNER 2009 WINNER 2010 Log Management Solution for IT Big Data 1 IT Big Data Solution A SCALABLE LOG INTELLIGENCE

More information

Log Management How to Develop the Right Strategy for Business and Compliance. Log Management

Log Management How to Develop the Right Strategy for Business and Compliance. Log Management Log Management How to Develop the Right Strategy for Business and Compliance An Allstream / Dell SecureWorks White Paper 1 Table of contents Executive Summary 1 Current State of Log Monitoring 2 Five Steps

More information

LANDesk Service Desk. Outstanding IT Service Management Made Easy

LANDesk Service Desk. Outstanding IT Service Management Made Easy LANDesk Service Desk Outstanding IT Service Management Made Easy Deliver Outstanding IT Services to Employees, Citizens and Customers LANDesk Service Desk enables organizations to deliver outstanding IT

More information

CA Service Desk Manager

CA Service Desk Manager DATA SHEET CA Service Desk Manager CA Service Desk Manager (CA SDM), on-premise or on-demand, is designed to help you prevent service disruptions, better manage change risks, and provides a 360-degree

More information

GLOBAL STANDARD FOR INFORMATION MANAGEMENT

GLOBAL STANDARD FOR INFORMATION MANAGEMENT GLOBAL STANDARD FOR INFORMATION MANAGEMENT Manohar Ganshani Businesses have today expanded beyond local geographies. Global presence demands uniformity within the processes across disparate locations of

More information

EM-SOS! from Sandhill Consultants

EM-SOS! from Sandhill Consultants Taming the Chaos of Uncontrolled Data Design: EM-SOS! from Sandhill Consultants Powered by Axis Software Designs Get the most from your CA ERwin data modeling investment with world-class professional services,

More information

Maintaining PCI-DSS compliance. Daniele Bertolotti daniele_bertolotti@symantec.com Antonio Ricci antonio_ricci@symantec.com

Maintaining PCI-DSS compliance. Daniele Bertolotti daniele_bertolotti@symantec.com Antonio Ricci antonio_ricci@symantec.com Maintaining PCI-DSS compliance Daniele Bertolotti daniele_bertolotti@symantec.com Antonio Ricci antonio_ricci@symantec.com Sessione di Studio Milano, 21 Febbraio 2013 Agenda 1 Maintaining PCI-DSS compliance

More information

Thought Leadership White Paper

Thought Leadership White Paper Thought Leadership White Paper Introduction Contracts form the foundation of all businesses and every business relationship. They define every aspect of a business s activities procurement, sales, marketing,

More information

WHITE PAPER: STRATEGIC IMPACT PILLARS FOR OPTIMIZING BUSINESS PROCESS MANAGEMENT IN GOVERNMENT

WHITE PAPER: STRATEGIC IMPACT PILLARS FOR OPTIMIZING BUSINESS PROCESS MANAGEMENT IN GOVERNMENT WHITE PAPER: STRATEGIC IMPACT PILLARS FOR OPTIMIZING BUSINESS PROCESS MANAGEMENT IN GOVERNMENT IntelliDyne, LLC MARCH 2012 Strategic Impact Pillars for Optimizing Business Process Management in Government

More information

Practical IT Governance - Using MKS's Enterprise Software Change Management Solution for Greater Auditability and Control

Practical IT Governance - Using MKS's Enterprise Software Change Management Solution for Greater Auditability and Control Practical IT Governance - Using MKS's Enterprise Software Change Management Solution for Greater Auditability and Control Tim Ruzbacki, Process Consultant Craig Hale, Application Engineer 2004 MKS Inc.

More information

Total Protection for Compliance: Unified IT Policy Auditing

Total Protection for Compliance: Unified IT Policy Auditing Total Protection for Compliance: Unified IT Policy Auditing McAfee Total Protection for Compliance Regulations and standards are growing in number, and IT audits are increasing in complexity and cost.

More information

The Convergence of IT Security and Compliance with a Software as a Service (SaaS) approach

The Convergence of IT Security and Compliance with a Software as a Service (SaaS) approach The Convergence of IT Security and Compliance with a Software as a Service (SaaS) approach by Philippe Courtot, Chairman and CEO, Qualys Inc. Information Age Security Conference - London - September 25

More information

Security Information Lifecycle

Security Information Lifecycle Security Information Lifecycle By Eric Ogren Security Analyst, April 2006 Copyright 2006. The, Inc. All Rights Reserved. Table of Contents Executive Summary...2 Figure 1... 2 The Compliance Climate...4

More information

Building Robust Applications l Optimizing Performance l Transforming Business

Building Robust Applications l Optimizing Performance l Transforming Business Building Robust Applications l Optimizing Performance l Transforming Business About Us Prayag Software Solutions is an India-based IT services company. Backed by 8 years of industry insight, we leverage

More information

Results Oriented Change Management

Results Oriented Change Management Results Oriented Change Management Validating Change Policy through Auditing Abstract Change management can be one of the largest and most difficult tasks for a business to implement, monitor and control

More information

IT Governance, Risk and Compliance (GRC) : A Strategic Priority. Joerg Asma

IT Governance, Risk and Compliance (GRC) : A Strategic Priority. Joerg Asma IT Governance, Risk and Compliance (GRC) : A Strategic Priority Joerg Asma Agenda Introductions An Overview of IT Governance Risk & Compliance (IT-GRC) The Value Proposition Implementing an IT-GRC Program

More information

Three simple steps to effective service catalog and request management

Three simple steps to effective service catalog and request management Three simple steps to effective service catalog and request management Prepare for cloud initiatives and get incremental ROI with self service catalog and request management Business white paper Executive

More information

HP Service Manager software

HP Service Manager software HP Service Manager software The HP next generation IT Service Management solution is the industry leading consolidated IT service desk. Brochure HP Service Manager: Setting the standard for IT Service

More information

HP SOA Systinet software

HP SOA Systinet software HP SOA Systinet software Govern the Lifecycle of SOA-based Applications Complete Lifecycle Governance: Accelerate application modernization and gain IT agility through more rapid and consistent SOA adoption

More information

IBM WebSphere application integration software: A faster way to respond to new business-driven opportunities.

IBM WebSphere application integration software: A faster way to respond to new business-driven opportunities. Application integration solutions To support your IT objectives IBM WebSphere application integration software: A faster way to respond to new business-driven opportunities. Market conditions and business

More information

Security Controls What Works. Southside Virginia Community College: Security Awareness

Security Controls What Works. Southside Virginia Community College: Security Awareness Security Controls What Works Southside Virginia Community College: Security Awareness Session Overview Identification of Information Security Drivers Identification of Regulations and Acts Introduction

More information

RSA ARCHER BUSINESS CONTINUITY MANAGEMENT AND OPERATIONS Solution Brief

RSA ARCHER BUSINESS CONTINUITY MANAGEMENT AND OPERATIONS Solution Brief RSA ARCHER BUSINESS CONTINUITY MANAGEMENT AND OPERATIONS Solution Brief INTRODUCTION Now more than ever, organizations depend on services, business processes and technologies to generate revenue and meet

More information

Open source, commercial software or a coexistence strategy?

Open source, commercial software or a coexistence strategy? Application lifecycle management White paper December 2009 Open source, commercial software or a coexistence strategy? Deciding what s right for your needs Jean Louis Vignaud, senior manager, Rational

More information

Regulation and compensation. Dodd-Frank white paper

Regulation and compensation. Dodd-Frank white paper Introduction into compensation management This section will introduce some of the key challenges for the sector, and hint at a possible solution using technology 1 Compensation management in focus This

More information