Tailor MSuite Training for Your Employees

Transcription

1 FEBRUARY 2011 Tailor MSuite Training for Your Employees MSuite User Conference June 3, 2011 CGI GROUP INC. All rights reserved _experience the commitment TM

2 History of ilearn Online user documentation was first accessible within the MVest application in 2005 with the launch of MVest 2.0 First ilearn was launched with content for three modules Created using an XML-based content management system (Thinking Cap) Available in MVest online Help menu or CD/DVD 2

3 Benefits Delivers just-in-time training More cost effective for clients Content is re-usable Adapts well to user-friendly how-to format Provides searchable text for on-going reference Version control capabilities align with our multirelease products Offers ability to meet specific client needs for custom documentation SCORM compliant 3

4 ilearn today User documentation is now an integrated part of the MVest development life cycle ilearn is part of the product deployment and provides user documentation/training material for all modules within MVest including a complete Report Catalogue Currently over 50 ilearn modules Refined instructional design process Continue to benefit from the structured content development model 4

5 Structured Content Development Model An established elearning design model that separates the content from how the material will be delivered Ensures content (written material) and assets (images, animations, activities, etc.) can be easily used for any delivery method Allows material to be easily updated and all delivery methods regenerated 5

6 Structured Content Model - Benefits Most importantly allows client-specific documentation and training material to be developed cost effectively with no loss in quality Training material can easily include MVest documentation already created for ilearn with client specific steps Ability to incorporate content for training other applications and principles/concepts What is a mutual fund? 6

7 CGI Training Engagement CGI works with the client to develop a training strategy t Includes training dates, locations, needs analysis, delivery method (instructor-led versus computerbased), training content, and agenda Training needs analysis evaluates the level of experience/knowledge of the participants in order to provide the best learning experience 7

8 Computer-Based versus Instructor-Led Training Computer-Based Pros 1. Flexible can be completed when convenient for the employee 2. Self-paced 3. Less expensive 4. Consistent message 5. Portal-able Cons 1. No initial feedback from instructor 2. Employees must be selfmotivated and focused Instructor-Led Pros 1. Face-to-face interaction with instructor and other students 2. Provides the ability for students to ask questions and get immediate feedback Cons 1. Less cost effective for multiple / global offices (travel costs, etc.) 2. Impact to operations (employees absent to attend training)

9 Instructional Design Process Computer Based Training CGI performs an assessment with clients to determine: Learning Objectives The specific information the end-user will have to understand Performance Objectives How the end user will demonstrate proficiency with the learning objectives Corporate Style Guide Use of acronyms, terminology, branding/logos, etc. 9

10 Instructional Design Process Computer Based Training Create the Table of Contents (agenda) Using available content and performance objectives, organizing information in a logical flow Create Storyboards Write content using existing ilearn material and clientspecific material Develop Assets Create images (animations and simulations using existing ilearn material and client-specific material) 10

11 Instructional Design Process Computer Based Training Load content and assets to LMS Finalize and QA course content Content and Style review Provide final modules for client review and approval Final modules (HTML files or Standalone) sent via CD/DVD to upload to client internal server or accessible through client MVest help menu Additional updates would be through a Professional Services engagement 11

12 ilearn Demo

13 Questions

14 Our commitment to you CGI provides the best mix of responsive local service at global delivery value. _experience the commitment TM