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2 TOTAL BILLING SOLUTIONS Rate&Bill may be used for various billing needs Billing systems play a fundamental role in revenue collection for service providers. However, many systems are a problem and not the solution to billing needs. This is typical when it comes to flexibility, complexity and cost elements. Telecom Operators Internet Service Providers Content Service Providers Web Hosting Services Web Streaming Services VOIP Service Providers Many other service providers Service providers spend many hours to arrive at an attractive offer. The process to design, implement, test and deploy those offers in production might take longer time especially when the billing system is not flexible enough to implement easily such offers. Rate&Bill was introduced to solve service provider needs by adopting a SMART approach to billing and making it far more easier to use compared with other options The Eclipse is a trusted and proven multi-language Integrated Development Environment which has a base workspace. It presents one of the very flexible and customizable platforms in computer programing. This is one of the unique features of Rate&Bill Billing and Customer Care System. Many billing systems do not support the offer simulator module. Time for testing offers before they are launched is considerable high, in many cases it might cause a delay in the production deployment by Rate&Bill All Rights Reserved

3 UNIQUE FEATURES Many service providers require to implement Rate&Bill offer a combination of features that makes it a unique billing and customer care system. on top of the billing system, an extra development to achieve some specific requirement. The addition of more development for each new requirement results in a complex combinations of codes which becomes virtually Strong simulation module Install/uninstall Plug-ins + impossible to add or remove functionalities without affecting other functionalities. Rate&Bill allows you to reduce features without altering any line of code. Service Providers may install other functions in addition to the three main functions: + Customer Care plug-in Flawless Real mode charging the rating plug-in the billing plug-in Many service provider companies still struggle with rating simulations and the billing system in general. Rate&Bill integrates with other enterprise applications on a single platform For real mode charging, Rate&Bill saves the rating context used to generate the transaction amount. The user will therefore be able to re-simulate the transaction and check whether the amount was deducted correctly or not. This concept secures the system from any kind of complain and make the charged amount understandable and transparent for all parties; not only service provider but also to the final consumer. In real mode charging, the system user needs to select the transaction that needs to be checked and chooses to simulate the transaction by Rate&Bill All Rights Reserved

4 41 14 RATE&BILL: THE PRODUCT The first version of Rate&Bill was released in February The system is highly adaptable, compatible and efficient. Rate&Bill loads the saved rating context and start the simulation of the transaction with the same parameter used by the real mode. User can now check whether the amount generated by transaction is equivalent to the amount result of the transaction. The system truly represents the modern age where application of smart and efficient technology to telecom billing remains critical to service providers. Rate&Bill comes with a spectacular GUI interface that allows smooth design and configuration of different rate plans, offers, service, charges and rating scenarios. The service provider can create all these in a few minutes. Rate&Bill supports full billing chain processes... Service providers may create new service with a specific rating scenario and build a new offer with the new service. A basic offer a telecom operator may provide to its customers may be in the form "Dear customer, pay monthly 5 TND (currency) and get 100 SMS free". The above offer can be designed easily and in a few minutes using Rate&Bill GUI interface 2013 by Rate&Bill All Rights Reserved

5 51 15 INTERESTING FEATURES Among other key features To design the rating scenarios, Rate&Bill is a reusable rating components that can be easily combined together to design any kind of scenario. Rate&Bill come with a reach palette of rating components. Each component was designed to ensure a specific action. Easy to understand and easy to use: Fast Smart Efficient Trusted Extendable Highly Flexible Fully integrated system The plate contain component to design services, scenarios, charges, comparator, splitters, functions, counters, promotion, free units, cost control etc. By a simple right click, the user can easily add new component to the decisional tree as shown below: EBUSINESS SOLUTIONS The Decisional tree algorithm is proved as one of the best search algorithm having the shortest time to reach the correct node value. The system interface displays components in different icons, colors and fonts. This concept enable an easy way to have a better understanding of the rating scenario. No need to pay for big team of expert/consultant to dig inside a confusing xml files or a multiples database tables to understand the rating scenarios, a quick training for IT-HR is enough to create a attractive offers in few minutes. In addition, Rate&Bill is designed to reduce the rating processing time in order to support a high number of real time charging requests. The rating concept was build on decisional tree algorithm where no extra operation will be executed. Finally, the system uses a shared memory concept allowing rapid access to the resources and a refreshed data within any particular moment by Rate&Bill All Rights Reserved

6 61 16 SUPPORT TEAM Even though the system is simple and easy to understand, they still come with a 24/7 support team wherever our clients may be. The Rating Simulator module is a smart and easy way to perform a various test scenarios in few minutes. The generated amount will be highlighted in different color and with a money icons. No need to be an expert to check whether the rating was performed successfully. A look to an "SMS promotion" offer, and how the simulator can help in testing the offer, right click on usage charge for example, Rate&Bill will open the simulator with below view: Rating scenario will be displayed in the decisional tree in the left After charging the customer, Rate&Bill allow to re-stimulate exactly the real rating execution (transaction) and show proof how the amount was calculated. view while the rating context will be displayed the right view. The above scenario mean that for each new SMS received, the "SMS counter" will be incremented, a number comparator component is used to check whether the number of SMS still less than 100 or not. In case the result is "SMS counter less than 100" the first node will be chosen and the customer will be charged 0 amount. In case the first condition was not fulfilled, the default node will be chosen and the customer will be charged 0.1 amount. Following the highlighted cursor (red color), the rating logic can be easily checked and the result can be verified. The above concept make Rate&Bill efficient in a way that you can design and simulate your offer in a few minutes with a trusted charging logic. Using Rate&Bill, service provider need just to think about attractive offers because their implementation will be easier, faster and well tested by Rate&Bill All Rights Reserved

7 71 17 SYSTEM INTEGRATION With a huge list of APIs, Rate&Bill easily Finding a system that integrates freely with existing systems is very important to the service provider. With a huge list of APIs Rate&Bill integrates successfully with other systems within including the CRM, ERP, HRMS, Financials, other Billing systems and other enterprise applications for that matter integrates with any CRM, ERP other billing software (or just about any other system for that matter). Rate&Bill is designed to help the service provider improve efficiency and increase customer satisfaction by synergistically connecting to all other existing systems in the organization. Integrating with these systems enables the service providers work in a very efficient and effective manner with high level of consistency and professionalism across board. Even with complex enterprise applications, Rate&Bill can be made to liaise with them in performing specific required functions in required operations. Rate&Bill has an integrative architecture as shown below: Rate&Bill can be cloud based. This enables you the service provider access Rate&Bill anywhere so you can focus on your business without hiring a team of experts for implementation, configuration and maintenance Built on the eclipse foundation, an IBM open source software, Rate&Bill is highly flexible, supports mass customization and can fully integrate with all systems of the service provider by Rate&Bill All Rights Reserved

8 81 18 CUSTOM TAILORED SOLUTIONS Small, medium, big service providers Rate&Bill is a highly customizable system that can meet just your needs. A unique solution to your unique need. A solution just for you Rate&Bill is composed of plug-ins that can be deployed together. Each plug-in represent a component that provides a certain functionality and features within the application context. Plug-ins can be added or removed to the systems without a single line of code. Essentially, Rate&Bill is infused with totally separate but strongly integrated modules. The whole concept is to permit the development of additional plug-ins in order to implement a specific requirement without effecting other functionalities introduced by other plug-ins. If the decision is to remove some features from the system, removing the plug-in is enough to ensure a clean operation without risk of regression defects. Many service providers have to terrible time removing features or adding new features to their billing systems. With Rate&Bill, the service provider can choose what features he wants present and what he does not need by simply installing or removing plug-ins out of the system. Adding new functionalities by adding separated plug-ins can reduce development complexity and enhance code reusability by having separated modular component. This will reduce development timeline and therefore the hole cost for CR (change request). It can also minimize code dependency by having a separated plug-ins that can be added/removed without bad effects on other plug-ins. Other Features Easy to understand and easy to use: No need for a big team of experts to design your attractive offer. Trusted: Allows for re-simulation of exactly the real rating execution/ transaction and show proof. Flexible: Service providers can choose the features they want and disable other features they do not want. Smart: Using a decisional tree, the changed amount is deducted in a rapid and smart way without extra operation by Rate&Bill All Rights Reserved

9 WEB SOLUTIONS RATE&BILL: YOUR SMART CHOICE Rate&Bill is a fast, efficient and smart Billing and Customers Care System that can be used by small, medium or large service providers to build attractive offers an charge customers on real time or on batch. Grace to his flexible design, Rate&Bill is able to support any kind of service provider on different markets : Telecom operators, Internet service provider, web hosting provider, web streaming provider, media services and many other small and medium scale service providers. Rate&Bill was designed to rate customers for a various types of charges : CONTACT US For more information about the product, promotions and packages please contact # Service Usage charge : telephony, mms, Data bundle, video downloaded, hosted domain,... # Recurrent charge: Monthly/Yearly subscription fees,... # One-shot charges : Charge for after specific events: Service activation, deactivation, suspension and reactivation charge, Contract activation, suspension and reactivation charge. Support adding other customizable events Marketing department Tel: (+971) (+971) Customer Care View Watch our video on Visit our website for more views on how our system works 2013 by Rate&Bill All Rights Reserved

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