# Calculate ROI or Your Program is a Roll of the Dice

Save this PDF as:

Size: px
Start display at page:

## Transcription

1 2007 International Software Measurement & Analysis Conference Calculate ROI or Your Program is a Roll of the Dice September 12, 2007 Stasia Iwanicki, PMP Sheila Dennis, CFPS David Consulting Group (610)

2 Agenda What is ROI Why is ROI important to organizations today Calculating ROI The Business Case Tracking the Results Other ROI calculations Questions 1

3 What is ROI? Return On Investment is a process for calculating an expected return There are many ways to calculate ROI including: Cost Benefit Ratio Break Even Point or Payback Period IRR Internal Rate of Return NPV Net Present Value ROI is one dimension used in the decision making process of whether to move forward with a given investment ROI provides a direct financial look at the potential for return. 2

4 Why is ROI important to organizations today? Today s currency is about bringing value to the organization. In order to consistently achieve double-digit returns organizations must be selective about where they spend their resources (people, time and money) Programs or projects, including internal improvement projects, must quantify the benefits in terms the leadership in the organization can understand, ROI is the most common method. 3

5 Calculating ROI: Important Steps for Success Seek input from practitioners and managers; What is not working well today? What if we were able to improve it? Would that improve our speed or quality? How much? When calculating ROI you must forecast and quantify; wager a prediction on the most likely outcome based on your criteria and data available. Test your assumptions and enroll an analyst from the finance department 4 to validate your numbers.

6 Calculating ROI: Important Steps for Success Gain support from senior leadership on these assumptions Improving the testing environment will improve our defect detection rate by 20%...Do you agree with these assumptions? Will you sponsor the program, helping to ensure this remains a priority for us? The single most important element for calculating ROI is using the method approved by the organization. 5

7 Calculating ROI Sample Case: Funding A Measurement Program Step 1: Define the case for performing the work. Question Why are we doing x? OR What is the risk if we do not do x? In order to improve business decision making we need to capture and utilize our internal performance data. We risk % of our 8MM development budget or \$30MM marketing budget to poor decisions. 6

8 Calculating ROI Sample Case: Funding A Measurement Program Step 2: Quantify Opportunity. (See Important Steps for Success) Opportunity: Our history of failed projects and input from peers shows we miss key opportunities representing a conservative 5% of our development and marketing budgets. Investment: 1 FTE (Full-Time Equivalent), data repository, reporting tool, 16 hours monthly from key personnel to capture data and review reports. Assumptions: Program personnel will capture data and attend a monthly meeting to review the results. Senior leadership will use the reports as input to key decisions. Measurement FTE will be expected and permitted to be dedicated to data capture, review and analysis. The program will be funded by October 2007 and fully functional by January

9 The Business Case Description: Assumptions: In order to improve business decision making we need to capture and utilize our internal performance data. We risk % of our \$8MM development budget or \$30MM marketing budget to poor decisions. Program personnel will capture data and attend a monthly meeting to review the results. Senior leadership will use the reports as input to key decisions. The program will be funded by October 2007 and fully functional by Results begin in June Year 0 Year 1 Year 2 Total Costs \$ 51,250 \$ 152,200 \$ 152,200 \$ 355,650 Benefits \$ 200,000 \$ 400,000 \$ 600,000 Return \$ (51,250) \$ 47,800 \$ 247,800 \$ 244,350 The cost benefit ratio is 1:1.7 or a return of 70% by the end of year 2. 8

10 Tracking the Results Program results must be tracked to cement the integrity of the process, NOT the accuracy of the people! Results should be periodically tracked at predefined intervals, e.g end-of-period or every 3 to 6 months. It is important to track the accuracy of the forecast. It is not important to compare the results from program to program. Review the results to improve the process for calculating ROI; the assumptions and calculations should be available for future program managers. 9

11 Other ROI Calculations NPV = Net Present Value The present value of a future investment using a discount rate, payments or investment and income. In our example, the present value of our investment at 10% annually is \$286,000 IRR = Internal Rate of Return (a percentage) In our example, the IRR is 177% Break Even Period The amount of time required to recover the initial investment. (months or years) In our example our BEP is 11 months. 10

12 References For more information: David Consulting Group Stasia Iwanicki Sheila Dennis 11

13 12

### Project Management. Session 4 - Dr. Sepehri. Sharif MBA Fall 1385. Feasibility Study, Project Selection. Burke Chapter 4-5

Project Management Sharif MBA Fall 1385 Session 4 - Dr. Sepehri Feasibility Study, Project Selection Burke Chapter 4-5 1 Project Feasibility Feasibility study ensures that projects are technically and

### ROI CASE STUDY SALESFORCE DATA.COM KELLY SERVICES

ROI CASE STUDY SALESFORCE DATA.COM KELLY SERVICES THE BOTTOM LINE Kelly Services deployed Salesforce Data.com to support a new telesales and direct marketing initiative targeting specific business segments

### Why Use Net Present Value? The Payback Period Method The Discounted Payback Period Method The Average Accounting Return Method The Internal Rate of

1 Why Use Net Present Value? The Payback Period Method The Discounted Payback Period Method The Average Accounting Return Method The Internal Rate of Return Problems with the IRR Approach The Profitability

### Capital Budgeting: Decision. Example. Net Present Value (NPV) FINC 3630 Yost

Capital Budgeting: Decision Criteria Example Consider a firm with two projects, A and B, each with the following cash flows and a 10 percent cost of capital: Project A Project B Year Cash Flows Cash Flows

### Republic Polytechnic Continuing Education & Training Course Structure for : Finance Management

Republic Polytechnic Continuing Education & Training Course Structure for : Finance Management Module Finance Management Description Finance Management is a module that serves to cover key financial aspects

### ROI CASE STUDY DIGITECH SYSTEMS AIG

ROI CASE STUDY DIGITECH SYSTEMS AIG THE BOTTOM LINE AIG used Digitech Systems and services from Digiscribe to scan and automate its paper-based files. This enhanced productivity and overall efficiencies,

### Net Present Value (NPV)

Investment Criteria 208 Net Present Value (NPV) What: NPV is a measure of how much value is created or added today by undertaking an investment (the difference between the investment s market value and

### CARNEGIE MELLON UNIVERSITY CIO INSTITUTE

CARNEGIE MELLON UNIVERSITY CIO INSTITUTE CAPITAL BUDGETING BASICS Contact Information: Lynne Pastor Email: lp23@andrew.cmu.edu RELATED LEARNGING OBJECTIVES 7.2 LO 3: Compare and contrast the implications

### Enterprise RIM: Building the Business Case. Steve Gens. Bethesda Maryland: February 25, 2014. Managing Partner Gens and Associates, Inc.

Enterprise RIM: Building the Business Case Bethesda Maryland: February 25, 2014 Steve Gens Managing Partner Gens and Associates, Inc. Disclaimer The views and opinions expressed in the following PowerPoint

### ROI CASE STUDY AUTOMATION ANYWHERE CERNER

ROI CASE STUDY AUTOMATION ANYWHERE CERNER THE BOTTOM LINE Cerner s health care IT team needed to streamline and automate the integration of data from various applications into one common electronic medical

### Cost-Benefit Analysis: The Basics with an Example

Cost-Benefit Analysis: The Basics with an Example Dr. Eric Thompson Dr. David Rosenbaum UNL Department of Economics & Bureau of Business Research Purpose of Presentation Introduce you to the basics of

### Project Evolution & Estimation :cash flow forecasting, cost benefit evolution techniques, risk evolution, Cost benefit analysis

Project Evolution & Estimation :cash flow forecasting, cost benefit evolution techniques, risk evolution, Cost benefit analysis EA Cost-benefit Analysis A standard way to assess the economic benefits Two

### A Total Economic Impact Analysis of Remedy Asset Management: Retail

A Total Economic Impact Analysis of Remedy Asset Management: Retail March 2, 2004 Introduction In November 2003, Remedy commissioned Forrester Research, Inc. to examine the total economic impact of implementing

### Project Prioritization

Project Prioritization and Resourcing Once Size Does Not Fit all 2009 Project Management Symposium Breakout Session D Agenda 1. Overview 2. Prioritization 3. Ideas ROI VOI 4. Resourcing 5. Tips Assignment

### Financial and Cash Flow Analysis Methods. www.project-finance.com

Financial and Cash Flow Analysis Methods Financial analysis Historic analysis (BS, ratios, CF analysis, management strategy) Current position (environment, industry, products, management) Future (competitiveness,

### BS2551 Money Banking and Finance

S2551 Money anking and Finance Capital udgeting Capital budgeting techniques are decision rules used by managers when undertaking investment decisions. The best techniques should satisfy the following

### ROI CASE STUDY INTACCT CANTO

ROI CASE STUDY INTACCT CANTO THE BOTTOM LINE To sustain its growth, Canto needed to consolidate its financial data, integrate its financial applications with its CRM application to streamline processes,

### CARNEGIE MELLON UNIVERSITY CIO INSTITUTE

CARNEGIE MELLON UNIVERSITY CIO INSTITUTE FORECASTING & BUDGETING BASICS Contact Information: Lynne Pastor Email: lp23@andrew.cmu.edu RELATED LEARNING OBJECTIVES 3.3 LO 1: Identify and describe modeling

### Conducting a Cost Benefit Analysis for an Enterprise Incident Management System

Conducting a Cost Benefit Analysis for an Enterprise Incident Management System Part Two: Quantitative Elements of a Cost Benefit Analysis for an EMIS Implementation Bruce McMahon, MBA, PMP Knowledge Management

### Project Cost Management

Project Cost Management Guide to Mathematical Questions PMI, PMP, CAPM, PMBOK, PM Network and the PMI Registered Education Provider logo are registered marks of the Project Management Institute, Inc. Present

### CFS. Syllabus. Certified Finance Specialist. International benchmark in Finance profession

CFS Certified Finance Specialist Syllabus International benchmark in Finance profession Certified Finance Specialist Summary: This award will provide candidates the opportunity to gain advanced level knowledge

### Frank P.Saladis PMP, PMI Fellow

Frank P.Saladis PMP, PMI Fellow Success factors for Project Portfolio Management The Purpose of Portfolio Management Organizational Assessment Planning a Portfolio Management Strategy The Portfolio Management

### CA Clarity PPM. Business Objects Universe Developer Guide. v13.0.00

CA Clarity PPM Business Objects Universe Developer Guide v13.0.00 This documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the Documentation

### HO-23: METHODS OF INVESTMENT APPRAISAL

HO-23: METHODS OF INVESTMENT APPRAISAL After completing this exercise you will be able to: Calculate and compare the different returns on an investment using the ROI, NPV, IRR functions. Investments: Discounting,

### Planning for Capital Investments

12-1 Planning for Capital Investments Managerial Accounting Fifth Edition Weygandt Kimmel Kieso 12-2 study objectives 1. Discuss capital budgeting evaluation, and explain inputs used in capital budgeting.

### Making the Business Case for Positive Change. Agenda

Making the Business Case for Positive Change David E. Downs, CIH, CSP, QEP, CPEA President, EHS Management Partners, LLC Agenda 1. 1. Using Creative Dissatisfaction 2. 2. Self-Assessment Process 3. 3.

### 2012 National BDPA Technology Conference. Defining Project and PMO Metrics

2012 National BDPA Technology Conference Defining Project and PMO Metrics Betty Hutchins, MBA, PMP August 1 4, 2012 Baltimore, MD Presentation Objectives Project Performance Determine the Process Defining

### ROI CASE STUDY MICROSOFT VISUAL STUDIO TEAM SYSTEM DELL

ROI CASE STUDY MICROSOFT VISUAL STUDIO TEAM SYSTEM DELL THE BOTTOM LINE By using Microsoft Visual Studio Team Foundation Server to deploy a global source code management platform, Dell is able maintain

### ROI CASE STUDY MICROSOFT DYNAMICS CRM TRADESTATION

ROI CASE STUDY MICROSOFT DYNAMICS CRM TRADESTATION THE BOTTOM LINE TradeStation is an electronic trading platform. Nucleus analysts explored TradeStation s Microsoft Dynamics CRM deployment and found that

### Chapter 3 Programme Management and Project Evaluation

Chapter 3 Programme Management and Project Evaluation McGraw-Hill Education ISBN 0-07-710989-9 2006 3.10 Cost-Benefit Analysis Cost/benefit analysis, comparing Expected costs Expected benefits Issues Estimating

### Understanding Financial Management: A Practical Guide Guideline Answers to the Concept Check Questions

Understanding Financial Management: A Practical Guide Guideline Answers to the Concept Check Questions Chapter 8 Capital Budgeting Concept Check 8.1 1. What is the difference between independent and mutually

### Don't Confuse CRM Benefits With ROI

Tutorials, B. Eisenfeld, E. Kolsky, J. Grigg Research Note 29 April 2003 Don't Confuse CRM Benefits With ROI In recent customer relationship management surveys, 52 percent of respondents claimed return

### - centred on human factors (ie. ergonomics, desire to have a new computer system) - Are there unused computer terminals in the company now?

Feasibility and Cost-Benefit Analysis Feasibility Operational Feasibility - centred on human factors (ie. ergonomics, desire to have a new computer system) - Is the problem worth solving? - How do the

### Oklahoma State University Spears School of Business. NPV & Other Rules

Oklahoma State University Spears School of Business NPV & Other Rules Slide 2 Why Use Net Present Value? Accepting positive NPV projects benefits shareholders. NPV uses cash flows NPV uses all the cash

### An Executive Brief for Network Security Investments

An Executive Brief for Network Security Investments Implementing network security resilience is one of the few things that you can do that will: Protect company brand value Decrease operational costs Preserve

### ROI CASE STUDY NETSUITE REDBUILT

ROI CASE STUDY NETSUITE REDBUILT THE BOTTOM LINE RedBuilt used NetSuite ERP to avoid a costly one-time fee from SAP, eliminate staff dedicated to manual data entry, reduce report building costs, and improve

### LEADing Practice Financial Scorecard Measurements

LEADing Practice Financial Scorecard Measurements Scorecard Area Finance & Accounting Scorecard Group Accounting ratios Balance sheet Scorecard Performance Measurement Deferred revenue as % of total revenue

### Calculate Financial Indicators to Guide Investments

Calculate Financial Indicators to Guide Investments John Anderson Andy Fennell Dow Chemical Engineers can become better informed about their work with an increased familiarity of basic financial indicators.

### Acompany that consistently selects the right projects and

PM.01 How to Create a World Class Project Management Organization Dr. Nick J. Lavingia, PE Acompany that consistently selects the right projects and executes them with excellence can improve return on

### SUSTAINABLE RETURN ON INVESTMENT SROI

SUSTAINABLE RETURN ON INVESTMENT U.S. Army Corps of Engineers New Orleans, LA; Hurricane Storm Damage Risk Reduction System Sustainable Return on Investment () Can Help Get Projects Funded This is a time

### ROI CASE STUDY SALESFORCE RADIAN6 CISCO

ROI CASE STUDY SALESFORCE RADIAN6 CISCO THE BOTTOM LINE Cisco standardized on Salesforce Radian6 to support its social media listening center, which listens to and triages more than 5000 social mentions

### Best Practice ROI Marketing

Mark Jeffery Center for Research in Technology and Innovation Kellogg School of Management mjeffery@kellogg.northwestern.edu 847-467-5509 Copyright Mark Jeffery and the Kellogg School of Management 2007.

### SALESFORCE SERVICE CLOUD FLEXERA SOFTWARE

ROI CASE STUDY August 2014 SALESFORCE SERVICE CLOUD FLEXERA SOFTWARE THE BOTTOM LINE Flexera Software deployed Salesforce Service Cloud to streamline and consolidate its customer service and support processes

### CHAPTER 9 NET PRESENT VALUE AND OTHER INVESTMENT CRITERIA

CHAPTER 9 NET PRESENT VALUE AND OTHER INVESTMENT CRITERIA Answers to Concepts Review and Critical Thinking Questions 1. A payback period less than the project s life means that the NPV is positive for

### SALESFORCE MARKETING CLOUD ROOM & BOARD

ROI CASE STUDY June 2015 SALESFORCE MARKETING CLOUD ROOM & BOARD THE BOTTOM LINE Room & Board implemented Salesforce Marketing Cloud Predictive Intelligence to support targeted e-mail and Web marketing.

### Building the Business Case for a Cloud-Based Contact Center Solution Sponsored by:

Building the Business Case for a Cloud-Based Contact Center Solution Sponsored by: - 1 - DMG Consulting LLC Table of Contents Why a Cloud-Based Contact Center is Likely in Your Future... 1 Building the

### HVAC Condition Assessments, LCCA, & Energy Retrofit Programs

HVAC Condition Assessments, LCCA, & Energy Retrofit Programs Comprehensive Energy Services, Inc Todd Morgan JR, Account Executive 777 Longwood, FL 32750 (407) 682-1313 tmorgan@cesmechanical.com www.cesmechanical.com!1

### ROI CASE STUDY ADP ENTERPRISE ETIME LARGE EAST COAST HOSPITAL

ROI CASE STUDY ADP ENTERPRISE ETIME LARGE EAST COAST HOSPITAL THE BOTTOM LINE Despite steadily increasing labor costs, a large East Coast hospital reduced its payroll expenses by using ADP Enterprise etime,

### Building the Business Case for IT Service Management

Recognized by Forrester as an Emerging Leader Building the Business Case for IT Service Management Learning to speak the language of business and help our executives promote our IT initiatives Author:

### CE Entrepreneurship. Investment decision making

CE Entrepreneurship Investment decision making Cash Flow For projects where there is a need to spend money to develop a product or establish a service which results in cash coming into the business in

### Total 100 All learning outcomes must be evidenced; a 10% aggregate variance is allowed.

Prescription: 603 Business Finance Elective prescription Level 6 Credit 20 Version 2 Aim Prerequisites Recommended prior knowledge Students will apply financial management knowledge and skills to small

### ROI with CA Clarity PPM

1. 2. 3. 4. ROI with larity PPM ssessing the value and impact of Technologies solutions Technologies ROI analysis approach onsultation redibility uy-in The ROI approach is facilitative and developed with

### Module 10: Assessing the Business Case

Module 10: Assessing the Business Case Learning Objectives After completing this section, you will be able to: Do preliminary assessment of proposed energy management investments. The measures recommended

### CHAPTER 8 CAPITAL BUDGETING DECISIONS

CHAPTER 8 CAPITAL BUDGETING DECISIONS Q1. What is capital budgeting? Why is it significant for a firm? A1 A capital budgeting decision may be defined as the firm s decision to invest its current funds

### The Business Case in the 21 st Century. Jeff Jackson

The Business Case in the 21 st Century Jeff Jackson Why do we need business cases? There has always been pressure for organisations both in the public and private sector to demonstrate delivery of value

### Corporate Training. About London Economics. Basic Course Information Detailed information available on request

COURSES Page 1 Behavioural Economics Applying behavioural and experimental economics in policy making (E) (M) Behavioural economics in the retail finance sector (E) (M) Page 2 Econometrics Introduction

### Schiphol Telematics Moves to Avanade to Achieve More Value Through Business Partnership

IDC ExpertROI SPOTLIGHT Schiphol Telematics Moves to Avanade to Achieve More Value Through Business Partnership Sponsored by: Avanade Matthew Marden September 2014 Overview Schiphol Telematics (ST) has

### Engineering Economics

Engineering Economics Overview and Application in Process Engineering Industry 10.490 ICE Kangyi MAO 02 OCT 2006 WHAT IS ECONOMICS? Economics is the study of how people and society choose to employ scarce

### 85. PROFILE ON ENVELOPS, LABELS AND BADGES OF PAPER

85. PROFILE ON ENVELOPS, LABELS AND BADGES OF PAPER 85-2 TABLE OF CONTENTS PAGE I. SUMMARY 85-3 II. PRODUCT DESCRIPTION & APPLICATION 85-3 III. MARKET STUDY AND PLANT CAPACITY 85-4 A. MARKET STUDY 85-4

### Economic Measures of Profitability. Lecture notes for PET 472 Spring 2013 Prepared by: Thomas W. Engler, Ph.D., P.E.

Economic Measures of Profitability Lecture notes for PET 472 Spring 2013 Prepared by: Thomas W. Engler, Ph.D., P.E. Measures Measures that ignore time value of money net profit payout time return on investment,

### White. Paper COST JUSTIFICATION OF AN AUTOMATED DATA COLLECTION SYSTEM

White Paper COST JUSTIFICATION OF AN AUTOMATED DATA COLLECTION SYSTEM INTRODUCTION There was a time when companies invested in computers for the sake of the technology. Management assumed that computerized

### Net Present Value and Other Investment Criteria

Net Present Value and Other Investment Criteria Topics Covered Net Present Value Other Investment Criteria Mutually Exclusive Projects Capital Rationing Net Present Value Net Present Value - Present value

### (F) ESTIMATED ADDITIONAL SB1265 Added AMOUNT (E) X.01 ROUNDED TO THE NEAREST \$ (E) Difference in Value (B - C) X.10. (C) Total Restricted Values

002-010-002-000 97,497 141,975 Enrolled No Added Value 0 002-010-006-000 196,033 151,668 151,668 4,437 44 002-010-012-000 292,555 247,075 247,075 4,548 45 002-010-017-000 207,045 102,378 102,378 10,467

### Will the future benefits of this project be large enough to justify the investment given the risk involved?

Chapter 1 The Overall Process Capital Expenditures Whenever we make an expenditure that generates a cash flow benefit for more than one year, this is a capital expenditure. Examples include the purchase

### DELPHIX CIGA ROI CASE STUDY. ROI: 194% Payback: 6 months Average annual benefit: \$294,555. Document O111 June 2014

ROI CASE STUDY June 2014 DELPHIX CIGA THE BOTTOM LINE California Insurance Guarantee Association (CIGA), chose Delphix as its enterprise standard for data management. Nucleus found that moving to Delphix

### STUDENT CAN HAVE ONE LETTER SIZE FORMULA SHEET PREPARED BY STUDENT HIM/HERSELF. FINANCIAL CALCULATOR/TI-83 OR THEIR EQUIVALENCES ARE ALLOWED.

Test III-FINN3120-090 Fall 2009 (2.5 PTS PER QUESTION. MAX 100 PTS) Type A Name ID PRINT YOUR NAME AND ID ON THE TEST, ANSWER SHEET AND FORMULA SHEET. TURN IN THE TEST, OPSCAN ANSWER SHEET AND FORMULA

### Chapter 7. Net Present Value and Other Investment Criteria

Chapter 7 Net Present Value and Other Investment Criteria 7-2 Topics Covered Net Present Value Other Investment Criteria Mutually Exclusive Projects Capital Rationing 7-3 Net Present Value Net Present

### CAPITAL BUDGETING. Net Present Value and Other Investment Criteria

CAPITAL BUDGETING Net Present Value and Other Investment Criteria Net Present Value (NPV) Net present value is the difference between an investment s market value (in today s dollars) and its cost (also

### \$1,300 + 1,500 + 1,900 = \$4,700. in cash flows. The project still needs to create another: \$5,500 4,700 = \$800

1. To calculate the payback period, we need to find the time that the project has recovered its initial investment. After three years, the project has created: \$1,300 + 1,500 + 1,900 = \$4,700 in cash flows.

### Figure 1: Security Warning Enable Macros Excel 2003

Cisco Wireless Solution ROI Calculator This guide offers an overview on the ROI calculator created to measure the business value of implementing Cisco Wireless solutions. Overview Cisco commissioned Forrester

### 1 (a) Calculation of net present value (NPV) Year 1 2 3 4 5 6 \$000 \$000 \$000 \$000 \$000 \$000 Sales revenue 1,600 1,600 1,600 1,600 1,600

Answers Fundamentals Level Skills Module, Paper F9 Financial Management December 2011 Answers 1 (a) Calculation of net present value (NPV) Year 1 2 3 4 5 6 \$000 \$000 \$000 \$000 \$000 \$000 Sales revenue 1,600

### Chapter 11 Building Information Systems and and Managing Projects

1 Chapter 11 Building Information Systems and and Managing Projects LEARNING TRACK 1: CAPITAL BUDGETING METHODS FOR INFORMATION SYSTEM INVESTMENTS Traditional Capital Budgeting Models Capital budgeting

### The Business Case for HP ControlPoint

The Business Case for HP ControlPoint White Paper Revision: 2 Date created: 13 November 2015 Principal author: Nigel Carruthers-Taylor icognition reference: 15/16495 Executive Summary Table of Contents

### Metro Health Giving Time Back to Its Care Providers with VMware Horizon View

IDC ExpertROI Spotlight Metro Health Giving Time Back to Its Care Providers with VMware Horizon View Sponsored by: VMware Matthew Marden January 2014 Randy Perry Overview Metro Health is an integrated

### Real Estate Business Intelligence Steps to Success

Real Estate Business Intelligence Steps to Success Copyright Resolve Technology, 2010 INTRODUCTION: WHY BUSINESS INTELLIGENCE? WHY NOW? Real estate investment managers must be able to accurately assess

### FINANCIAL MANAGEMENT DEVELOPMENT. Decision Making. Capital Expenditure NO 332 DISCOUNTED CASHFLOW ANALYSIS

FINANCIAL MANAGEMENT DEVELOPMENT Decision Making Capital Expenditure NO 332 DISCOUNTED CASHFLOW ANALYSIS FINANCIAL 1 333 35753 MANAGEMENT DEVELOPMENT ONE OF A SERIES OF GUIDES FOR FINANCIAL MANAGEMENT

### ROI CASE STUDY MICROSOFT DYNAMICS CRM ONLINE SPECIALISTS ON CALL

ROI CASE STUDY MICROSOFT DYNAMICS CRM ONLINE SPECIALISTS ON CALL THE BOTTOM LINE Specialists On Call (SOC) moved from Salesforce.com to Microsoft Dynamics CRM Online to support its sales team, call center,

### ROI CASE STUDY LOGIXML ANONYMOUS REAL ESTATE FIRM. ROI: 1175% Payback: 1 month Average annual benefit: \$413,880. November 2012.

ROI CASE STUDY LOGIXML ANONYMOUS REAL ESTATE FIRM THE BOTTOM LINE An anonymous real estate firm needed to improve the management of its voucher inventory used to drive marketing efforts. With LogiXML,

### GAINSYSTEMS QUBICAAMF

ROI CASE STUDY April 2015 GAINSYSTEMS QUBICAAMF THE BOTTOM LINE QubicaAMF Worldwide deployed software from GAINSystems to optimize its inventory holdings to support and grow its business. Nucleus found

### The Total Economic Impact Of SAS Customer Intelligence Solutions Marketing Operations Management

A Forrester Total Economic Impact Study Commissioned By SAS Project Director: Michelle S. Bishop October 2013 The Total Economic Impact Of SAS Customer Intelligence Solutions Marketing Operations Management

### The Total Economic Impact Of SAS Customer Intelligence Solutions Real-Time Decision Manager

A Forrester Total Economic Impact Study Commissioned By SAS Project Director: Dean Davison May 2014 The Total Economic Impact Of SAS Customer Intelligence Solutions Real-Time Decision Manager Table Of

### Vol. 2, Chapter 4 Capital Budgeting

Vol. 2, Chapter 4 Capital Budgeting Problem 1: Solution Answers found using Excel formulas: 1. Amount invested = \$10,000 \$21,589.25 Compounding period = annually Number of years = 10 Annual interest rate

### 6 th GLOBAL CONFERENCE OF ACTUARIES 18 19 February, 2004, New Delhi. By Walter de Oude. (Subject Code 01 Subject Group : Life Insurance)

6 th GLOBAL CONFERENCE OF ACTUARIES 18 19 February, 2004, New Delhi By Walter de Oude (Subject Code 01 Subject Group : Life Insurance) 1 Cashflow Pricing Walter de Oude 5th GCA Feb 2004 Cashflow pricing

### Basic Finance Skills No MBA Required (RIF001) Tuesday April 28, 2015 9:00 a.m. - 11:00 a.m.

Page 1 Basic Finance Skills No MBA Required (RIF001) Tuesday April 28, 2015 9:00 a.m. - 11:00 a.m. Speakers: Sandra K. Little, Risk Manager, Bar-S Foods Company Jerry L. Stevens, Professor of Finance,

### Chapter 4.11: Financial Management

Chapter 4.11: Financial Management Short type questions 1. What s the need for performing financial analysis of an energy saving proposal? Plant managements invest in capital which will yield the greatest

### Accounting in Community Colleges: Who Teaches, Who Studies?

Accounting in Community Colleges: Who Teaches, Who Studies? A Report of the American Accounting Association, March 29, 2010 Susan Crosson, Professor, Santa Fe College Tracie Nobles, Associate Professor,

### Achieving Organizational Transformation with HP Converged Infrastructure Solutions for SDDC

IDC ExpertROI SPOTLIGHT Achieving Organizational Transformation with HP Converged Infrastructure Solutions for SDDC Sponsored by: HP Matthew Marden January 2014 Randy Perry Overview Seeking the business

### MBA 8130 FOUNDATIONS OF CORPORATION FINANCE FINAL EXAM VERSION A

MBA 8130 FOUNDATIONS OF CORPORATION FINANCE FINAL EXAM VERSION A Fall Semester 2004 Name: Class: Day/Time/Instructor:. Read the following directions very carefully. Failure to follow these directions will

### Diploma in Accounting & Finance

Brentwood Open Learning College Diploma in Accounting & Finance (Level 4) Course Structure & Contents Diploma in Accounting & Finance Course Structure Contents Page 1 Unit 1 to Accounting & Finance The

### TRIPLE BOTTOM LINE CALCULATOR

TRIPLE BOTTOM LINE CALCULATOR PRESENTED BY: ALVARO LIMA BRA Director of Research City of Boston January 2012 IEDC 2012 Leadership Summit Overview of Presentation Background and rationale of the project

### Quantitative Methods for Finance

Quantitative Methods for Finance Module 1: The Time Value of Money 1 Learning how to interpret interest rates as required rates of return, discount rates, or opportunity costs. 2 Learning how to explain

### USDN Triple Bottom Line Manual July 18, 2012

USDN Triple Bottom Line Manual July 18, 2012 Decision Economics USDN Triple Bottom Line Manual HDR developed this Return on Investment (ROI) model for the Urban Sustainability Directors Network (USDN)

### USC Marshall Executive MBA Program-Los Angeles Theme 2 Financial Management Syllabus and Schedule

USC Marshall Executive MBA Program-Los Angeles Theme 2 Financial Management Syllabus and Schedule Professor: Julia, mobile 310-528-6291 office 213-821-6798 e-mail: plotts@marshall.usc.edu Introduction

### Section 1: Simple Procurement Resource Module Objectives...3 Part 1: Welcome and Introductions... 3

Simple Resource Module: Project Management Section 1: Simple Resource Module Objectives...3 Part 1: Welcome and Introductions... 3 Section 2: Project Management and...6 Key Competencies for you to Consider...

### ROI CASE STUDY ORACLE IMAGING AND PROCESS MANAGEMENT EMBRY-RIDDLE AERONAUTICAL UNIVERSITY

ROI CASE STUDY ORACLE IMAGING AND PROCESS MANAGEMENT EMBRY-RIDDLE AERONAUTICAL UNIVERSITY THE BOTTOM LINE Embry-Riddle Aeronautical University expanded its Oracle Imaging and Process Management (I/PM)