2013 Full Year Results. 28 March 2014

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1 2013 Full Year Results 28 March 2014

2 Agenda 1. Full year highlights 2. Business performance 3. Corporate strategy 4. Summary

3 Full year highlights 3

4 Full year highlights Exceptional full year results - investing for future growth Substantial increases in revenue and profitability Balance sheet and cash positions strengthened Good progress on strategic initiatives Principal Membership granted U.S. strategy rolling out M&A strategic targets being evaluated Significant investment to sustain and deliver further growth in 2014 Strong start to new financial year 4

5 Exceptional performance Revenue ($m) EBITDA ($m) H2 +41% $253.4 H2 +89% $52.2 H1 H1 +40% $179.1 $135.0 $ % $127.9 $ % $27.6 $ % $17.5 $16.4 $61.5 $30.7 $30.8 $57.4 $79.0 $118.4 $11.2 $11.1 $5.1 $6.1 $6.4 $11.2 $ Net Profit for the period $31.5m (2012: $1.2m). Blended gross margin improved to 52% (2012: 50%) 5

6 Cash position As at 31 December 2013 US$ m 31-Dec Dec-12 Cash and cash equivalents $ $ 82.2 Restricted cash (merchants) $ 1.6 $ 5.4 Restricted cash (members) * $ 4.6 $ 7.8 Total Group cash $ $ 95.4 less Merchant cash/deposits ($ 76.8) ($ 37.5) Group own cash $ 93.8 $ 57.9 Group free cash $ 38.0 $ 15.0 * Surplus on Qualifying Liquid Assets (member funds) 6

7 Balance sheet strengthened Group Loans Group loans significantly reduced to $9.5m (31-Dec- 2012: $25.8m); materially debt free Vendor loans of $16.9m cleared (April-2013) Shareholder loans converted and cleared in Jan-2014 with successful placement of c25% shares in issue Group Cash Free cash at 31-Dec-2013 approximately $38.0m (31-Dec- 2012: $15.0m) Strong run rate exiting

8 Agenda 1. Full year highlights 2. Business performance 3. Corporate strategy 4. Summary

9 Business Line KPIs Straight Through Processing Stored Value Merchant 100% Merchant C. 60% C. 40% Consumer Revenue $ m Revenue $ 59.8 m Processing Cost Bad Debts Processing Cost Bad Debts Margin 42% $ 81.1 m Margin 84% $ 50.3 m Group Product Margin 52% $ m 9

10 Revenues H H FY 2013 Change FY 2012 Stored Value $ 28.3 m $ 31.5 m $ 59.8 m +54% $ 38.8 m Business turnaround VIP Focus Enhanced loyalty cash back program VIP revenue +85%, ARPU +21% Non VIP program Increased marketing, active members +40% Improved affiliate channel, revenue +162% Opened up to new countries & deposit types Closer ties with merchants & joint promotions Sign up volumes +44% Conversions +68% NETELLER - Product Line Fees ($m) 54% 2% $59.8 $37.9 $38.8 FY 2011 FY 2012 FY

11 Revenues H H FY 2013 Change FY 2012 Straight-Through Processing $ 89.9 m $ m $ m +39% $ m Strong existing customer growth particularly in Asia Seasonal uplift in H2 with growth in travel & online retail in Q4 Organic growth from existing gaming & nongaming customers Continued new merchant acquisition Growth in mobile payments Addition of new acquiring bank partners Granted Principal Membership competitive low cost structure in European Union Building our sales teams to leverage off of Principal Membership status NETBANX - Product Line Fees ($m) 39% 60% $193.0 $138.9 $86.8 FY 2011 FY 2012 FY

12 Agenda 1. Full year highlights 2. Business performance 3. Corporate strategy 4. Summary

13 Progress on strategic initiatives Delivering the present and building the future Drive growth in core business lines Develop multichannel solutions Deliver new white-label propositions Position for U.S. gaming opportunity Inorganic growth through acquisition 13

14 Principal membership Acquiring a key part of future success Obtained Principal Membership with Visa Europe and MasterCard Europe for merchant acquiring in the European Union (announced January 2014) Facilitates acquirer status in key markets with more control and independence; higher margins and profitability for the NETBANX offering Currently investing in people and processes to leverage this from the second half of 2014 Issuing a new market opportunity in prepaid MasterCard principal membership for issuing achieved November 2012 Built on this in 2013 improved existing products and developing a wider suite of services linked to NETELLER stored value service Have seen consistent growth with award winning Net+ product Over 450,000 cards issued; c35,000 users active per month Processed over 2.4 million transactions in 2013 (+25% vs 2013) 14

15 Multi channel solutions Integrating with our partners OMNI-Channel Our focus is to expand on innovative solutions we make available for our customers to: MOBILE Improve conversation rates and convert browsers to buyers Provide faster and move convenient checkout across all channels Integrate loyalty MasterPass is MasterCard s payment wallet and gives customers an easy way to checkout online Designed to give shoppers access to their payment types and shipping information Now live with one of our own merchants as of March

16 White label propositions Integrated payments solutions Deploy Optimal Payments technologies in new markets with key strategic partners White label product opportunities: Net+ Card issuing opportunities (e.g. remittance, general purpose, travel, student, prepaid consumer cards) NETBANX gateway and processing engine Mobile enabled digital wallet Card Issuing Gateway & STP Engine Digital Wallet 16

17 U.S. gaming opportunity Strong and growing presence Based on intra-state model processing in all three regulated states: Nevada, New Jersey & Delaware with other states to follow; registered as a payments vendor in New Jersey, Nevada and Delaware in 2013 Launched NETELLER and Net+ stored value service in March; announced a new partnership with the Borgata Hotel Casino & Spa in New Jersey Partnered with Vantiv for card processing; selected by Caesars and Bally for payments; extended existing partnership with 888 Holdings Established as a leader in gaming payments Serviced all top global brands since 1996 Proven in North America with Loto-Québec, renewed agreement to provide services for Espacejeux.com US online gambling industry could be worth $9.3 billion by 2020 (per Morgan Stanley report, 2013) 17

18 M&A strategy Objective: to enhance organic growth and diversify the existing business Target: STP oriented Payment Service Provider in an established market with an existing merchant base with a strong local sales force and CRM Create a more accretive deal through elimination of all technical costs/infrastructure Working with Deloitte as an M&A advisor to assess opportunities that provide a strategic fit at the right valuation Financial position improved: Effectively debt free and cash generative Debt financing available from a number of banks Improved share price strong currency to pursue accretive deal for shareholders 18

19 Agenda 1. Full year highlights 2. Business performance 3. Corporate strategy 4. Summary

20 Summary 2013 was a year of many achievements Strong performance across the business very strong organic growth continued expansion of product line exceeded market expectations Good progress on strategic objectives: achieved Principal Membership with Visa & MasterCard in EU well positioned in U.S. gaming moving forward with pursuit of M&A strategy Awarded International Company of the Year on AIM Successful placement of shares in the new year Will build on this success in

21 An award winning business Recognised for innovation Winner, AIM Awards 2013 International Company of the Year Winner, Joel Leonoff CEO of the Year (March, 2014) Winner, Keith Butcher Finance Director of the Year (2013) Winner, Payment Solutions Provider Company of the Year (2014) Winner, Best Payment System for Affiliates (2014) 21

22 Appendices

23 2 leading payments services: NETBANX and NETELLER $15+ billion in transaction volume processed in global acquiring relationships 17 years track record, UK FCA regulated & PCI certified 100+ payment types & multi-currency options 200 Countries and territories served 10,000+ corporate customers from various industries 500+ employees in 4 countries 23

24 Our two growth platforms Built on innovation and differentiation International Gateway Stored value service Payment Gateway Consumer Account/ Wallet Risk & Identity Merchant Account Professional Services Stored Value Account Card Programs On-Us Network Micropayments & Device Payments White Label Operations Established feature rich, international gateway and fraud solutions UK FCA regulated, licensed e-money and card issuer 24

25 The Optimal Payments service Merchant Consumer $ Proprietary Payment Cloud Multichannel Acquiring and Straight-Through Processing Issuing and Stored Value Merchant Account Payment Gateway Risk & Compliance Consumer Account Card Issuing Banks & Payment Schemes 25

26 Clients in many industries Utility & Government Retail Software & services Financial services Charity Sport & leisure 26

27 Core markets growing rapidly Mobile driving new opportunities 64% of smartphone owners are now using their mobile devices to shop online, a fourfold increase since June 2010 (edigitalresearch 2012) 30% of NETBANX e-commerce transactions now on mobile and smart devices 2010 $49bn 2013 $235bn Automatic mobile browser detection Mobile friendly user experience No merchant reintegration required 2017 $721bn *Gartner: Worldwide mobile payment transaction values 27

28 Financials Reconciliation of EBITDA to profit / (loss) before tax In US$ 000 FY 2013 FY 2012 EBITDA 52,212 27,563 Depreciation and amortisation 13,518 11,776 Interest on loans 995 1,800 Share option expense 4,512 3,931 Foreign exchange gain (893) (712) Legal costs relating to US exit (17) (6) Loss on disposal of assets Supplementary management bonus - 5,620 Restructuring costs Profit before provision for income taxes 32,713 3,645 *Per Note 30 to the FY 2013 Financial Statements 28

29 Financials Balance sheet as at 31 December 2013 All in US$ millions ASSETS 31-Dec Dec-12 EQUITY AND LIABILITIES 31-Dec Dec-12 Current assets Current Liabilities Cash and cash equivalents Trade and other payables Restricted cash Payable to Members Qualifying Liquid Assets Members NETELLER loyalty program liability Trade and other receivables Taxes payable Prepaid expenses and deposits Shareholder loans Contingent consideration Provisions for merchant losses Obligations under capital lease Non-current assets Non Current Liabilities Property, plant & equipment Shareholder loans Intangible assets Obligations under capital lease Goodwill Shareholders Equity Total Assets Total Equity & Liabilities

30 Share price performance Share price 27-Mar-2014: p 52 week intraday high (5-Mar-14): 519.5p 52 week intraday low (1-May-13): 127.0p Market cap: 667m ($1,107m*) Fully diluted: 695m ($1,154m*) * Based on $1.66: FX rate ISIN: GB Ticker: OPAY Market: AIM London Index: FTSE AIM All Share Issued share capital: 161,333,346 Fully diluted shares: 168,077,214 (including all loan notes & LTIPs as at 28-Mar-2014 ) Major shareholders* Franklin Templeton 11.6% (US) Kames Capital 8.0% (UK) Blackrock AM 6.7% (UK) Old Mutual Global Investors 6.6% (UK) Legal & General IM 3.9% (UK) Standard Life 3.0% (UK) * reflects positions above 3% on the register per latest month end disclosure notifications IIU Nominee s shares fully placed with new and existing institutional holders on 24 January 2014 (held c25% prior to this) 30

31 AIM Rules 26 Compliance Visit for Major shareholders Reports and presentations Historical financial statements and annual reports Regulator new announcements and press releases Board of Directors, responsibilities and committees Full business description Corporate contacts and advisors Offices and addresses 31

32 Legal disclaimer Certain statements in this document are forward-looking statements. These forward-looking statements speak only as at the date of this document. These statements concern, or may affect, future matters and include matters that are not facts. Such statements are based on current expectations and beliefs and, by their nature, are subject to a number of known and unknown risks and uncertainties that could cause actual results and outcomes to differ materially from any expected future results or performance expressed or implied by the forward-looking statements. You are cautioned not to place undue reliance on these forward-looking statements. The information and opinions expressed in this document are subject to change without notice and neither the Company nor any other person assumes any responsibility or obligation to update publicly or review any of the forward-looking statements contained within this document, regardless of whether those statements are affected as a result of new information, future events or otherwise.

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