Program Assessment Report

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1 Program Assessment Report Health Services Technology 2012 NC State students should attain competency in the college s six core learning outcomes as well as the appropriate program level learning outcomes prior to graduation. Each course at NC State contributes to a student s successful performance in one or more of the core learning outcomes (as indicated in the master syllabi) and/or program/department-level learning outcomes. The purpose of this form is to allow programs to document how their course(s), instructional strategies/activities, and assessment methods contribute to core and program/department-level learning outcomes achievement and to identifying and acting on areas in need of improvement. Guidelines: Program coordinators or program directors and their faculty select specific courses to report assessment results via the Course Assessment Report. This is to inform the Program Assessment Report. Faculty should: o Select courses where students are most likely to demonstrate a high level of attainment of the learning outcome, preferably near the end of the curriculum to support an across-the-curriculum approach (reinforcement and retention of learning) -- REQUIRED. o Select additional courses for pre and post assessment or to demonstrate progress in learning outcome attainment as students progress through the curriculum (a value-added approach) OPTIONAL. Core Learning Outcomes are assessed institution-wide on a 3-year rotating schedule resulting in two outcomes assessed per year. o The 3-year rotating CLO assessment schedule is available at o Programs are encouraged to assess CLOs and report results on a more frequent schedule as needed. Program coordinators or program directors send the completed Program Assessment Report to the Assessment Committee, due annually in October. North Central State College Mission Statement: To provide quality, responsive, lifelong learning opportunities, including occupational, degree and other educational programs for individuals, business and industry, and the communities we serve. Program Mission Statement: Learning Outcome Written Communication* Assessment Procedures & Criteria Identify the assessment method(s) used to measure and evaluate student success for this outcome. (List all methods.) The minimum acceptable score is 74%. (This may require converting the score to a %.) SURG: 100% of ST students will pass a prerequisite medical terminology course. Spelling rules for class: 1 letter wrong deducts ½ point, more than 1 letter and the answer is all Core Learning Outcomes Assessment Results Report the achievement level = the number of students earning the minimal acceptable score (74%) or higher out of the total number of students who completed the assignment AND the course (e.g. 25/50 = 50%). Report the achievement level for each assessment method. SURG: 100% of all ST students have passed a prerequisite medical terminology class. Use of Results If the achievement level percentage falls below the college-wide minimum standard (70%) for any assessment results, identify change(s) planned to improve student learning in this CLO.

2 wrong. Speech* N/A N/A N/A Information Literacy* Critical Thinking* Intercultural Knowledge/Competence* PHRM: The online Pharmacy Technician training program contains 42 quizzes and 6 broad subject tests covering over 600 questions. Electronic Study Aides are available providing over 1,000 items for review and study. Additionally 1 tutored exam, providing real time feedback for both correct and incorrect responses and 1 final exam are available to the students with a data base of over 1,000 questions populated from previous Pharmacy Technician Certification Exams. In the online modules students have the ability to take quizzes and tests numerous times until a passing score is attained SURG: 90% of graduates and employers will agree that the 2011 ST graduates demonstrate problem-solving skills on graduate surveys. SURG: FST Unit I covers the bio psychosocial needs of the patient. Special populations including cultural diversity. Students will pass exam questions on this content PHRM:93% of students in this reporting period passed the 74% achievement result and 33% of the students in the reporting period exceeded 90% achievement results. SURG: 100% of the 2011 ST graduates and employers agree they possess problem-solving skills. SURG: 100% of 2012 ST students passed the FST Unit I exam that covered psychosocial needs of the patient. 100% of employers agree ST graduates demonstrate compassion for the surgical patient

3 Computation Proficiency** PHRM:The online Pharmacy Technician training program contains 11 quizzes and 1 test covering subject matter relating exclusively to calculations used in the Pharmacy. SURG: 90% of ST students will pass the math / pharmacology exam in A&P I Unit I PHRM:In the calculations subject matter 80% of the students passed the 74% achievement result and 27% of the students exceeded 90% achievement results. SURG: 100% of 2012 ST students passed the math / pharmacology exam in A&P I Unit I. *Rubrics are available on the Assessment of Student Learning Committee web site at These rubrics may be used as is or modified, or another rubric or assessment method may be substituted. **After semester conversion, programs should report assessment results from the highest college math course in the curriculum (comprehensive final exam scores) as well assessment results that occur in non-math program courses where computation is considered to be important to the technology/profession (e.g. drug calculations in a nursing curriculum). Learning Outcome Enter outcomes below; add rows as needed. Program-Level Learning Outcomes (add rows as needed) Assessment Procedures & Criteria Identify the assessment method(s) used to measure and evaluate student success for this outcome. (List all methods.) State the minimum acceptable score for each method. For the HST Program, all students, not just NC State students, will be included in the data reported. Assessment Results Report the achievement level = the number of students attaining the minimum acceptable score or higher out of the total number of students who completed the assignment AND the course (e.g. 25/50 = 50%). State the program s minimum achievement level percentage and report the achievement level attained for each assessment method. Use of Results If the achievement level percentage falls below the program s minimum standard for any assessment results, identify change(s) planned to improve student learning in this learning outcome. Students will demonstrate the technical skills needed for the specialized areas of the program (psychomotor domain). PHRM: Minimal opportunity to observe students in psychomotor domain. The 20 hour internship has potential to provide opportunity, however, each intern site has different needs during an internship experience and are not standardized across the different intern sites. EMTP: End of course N/A EMTP: 83 Students PHRM: Consideration of adding ability to assess this domain with the internship evaluation

4 practical skills Successful EKG/PHL: Successful Skills Check Offs/#, Passed Certification Exam/# Taking STNA: Successful Skills Check Offs/# Enrolled, Passed Certification Exam/# Taking Exam 100% EKG/PHL: Enrolled 36/42 = 86% skills check offs, Exam 30/31 = 97% STNA: Successful Skills Check Offs/# Enrolled 109/115 = 95, Passed Certification Exam/# Taking Exam 89/96 = 93%% Students will demonstrate professionalism as needed for the specialized areas of the program (affective domain). PHRM: Ability to report results in affective domain for an online course are minimal. However, students are required to contact course instructor upon the completion of the online course material to arrange for National Certification and Internship. EMTP: Clinical evaluation of professionalism by clinical preceptors EKG/PHL: Successful program completion of all required elements STNA: Successful program completion of all required elements PHRM:27% of students sat for and passed the National Certification (PTCB) and 6% of students successfully completed an internship EMTP: 100% EKG/PHL: Successful Program Completion/# Enrolled 36/42 = 86% STNA: Successful Program Completion/# Enrolled 109/115 = 95% PHRM:13% of students indicated at the beginning of class that they had no intention of taking the National Certification.

5 Students will demonstrate attainment of the knowledge needed for the specialized areas of the program (cognitive domain). PHRM:The online Pharmacy Technician training program contains 42 quizzes and 6 broad subject tests covering over 600 questions. Electronic Study Aides are available providing over 1,000 items for review and study. Additionally 1 tutored exam, providing real time feedback for both correct and incorrect responses and 1 final exam are available to the students with a data base of over 1,000 questions populated from previous Pharmacy Technician Certification Exams. In the online modules students have the ability to take quizzes and tests numerous times until a passing score is attained EMTP: National Registry Exam EKG/PHL: Final Exam? s, National Certification STNA: Final exam pass rate, certification pass rate PHRM:93% of students during the reporting period achieved an overall score for the online Pharm Tech course of 80% or better. EMTP: 83 Students 72 Pass NREMT Exam 11 Fail NREMT Exam 87% Pass Rate EKG/PHL: Successful Passage of Final Exam/# Enrolled 36/42 = 86%, Passed Certification Exam/# Taking Exam 30/31 = 97% STNA: Successful Passage of Final Exam/# Enrolled 109/115 = 95% Passed Certification Exam/# Taking Exam 89/96 = 93%

6 SURG Specific Program outcomes: 1. Safely performs basic skills prior to admission into clinical. 2. Achieves experience in the surgical tech role during clinical. SURG 100% Satisfactory passage of all 10 skill competencies. 100% of ST graduates will scrub a minimum for 125 surgical cases during their 2 clinical rotations. SURG 100% of the 2012 ST students passed their 10 skill competencies. 100% of the 2012 ST graduates scrubbed a minimum of 125 surgical cases during their 2 clinical rotations. 3. Program prepared the ST student to functions as a surgical team member under appropriate supervision. 4. Safely performs technical procedures based on knowledge of scientific and humanistic principles. 5. Utilizes various communication methods in maintaining relationships with patients, families and coworkers. 85% or better of graduates surveyed will agree the EHOVE Surgical Tech. program adequately prepared them to function as a surgical team member under appropriate supervision. 90% or better of employers will agree that this outcome is met. 90% or better of employers will agree that this outcome is met. 100% of the 2011 ST graduates surveyed agree that EHOVE Surgical Tech. program adequately prepared them to function as a surgical team member under appropriate supervision. 100% of employers agree that the 2011 ST graduates observe the rules of safety. 100% of employers agree that the 2011 ST graduates function well as team members. 75% of employers agree that the 2011 ST graduates maintained a good rapport with co-workers. All learning outcome results are incorporated into the ARC/STSA annual report along with the site visit to evaluate the program effectiveness. The faculty reviews the returned surveys and uses the date to revise curriculum, if indicated. 1 out of 4 responses indicated a male graduate as having difficulty working in a predominately female environment. 6. Adjusts to changes occurring in society in relation to health care needs. 90% or better of employers will agree that this outcome is met. 100% of employers agree that 2011 ST graduates adjust well to new tasks and situations.

7 7. Incorporates knowledge of legal responsibilities and individual limitations in surgcal technology practice. 95% or better of graduates will pass the certification exam on the first attempt. 100% pass rate on the 2012 surgical technology certification exam This demonstrates that graduates have achieved minimal competencies as beginning practitioners and is one of the measures of program success.

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