From E-Learning to Organizational Learning

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1 From E-Learning to Organizational Learning A Knowledge Life Cycle Perspective on Operational Designs Christian Stary University of Linz Department of Business Information Systems & Knowledge Management Competence Center

2 Knowledge Life Cycle (Firestone, McElroy)

3 Articulation Engineered for Organizational Learning in Interoperable, Open Networks

4 Levels, Loops, Individual Collective Learning Loops: Enablers: and Enablers / Single / Double / Cognitive / Deutero Social/ Emotional Learning Chain Elements Constituents (what it is about) (m = method, t = tool) - m can also include tool-specific feature set Articulation and Elicitation Express (model), Active sharing Knowledge about operation Concept Mapping (m), VNA (m), BPMN modeling prepare for sharing, (express and negotiate) (processes), content (m), Structure Elaboration (m), BPMN editor (t) / Reflect on / shared knowledge Assumptions, claims, Informal Learning (m), Social Media (forum, chat, change proposals / blog, facebook, twitter, Reflected learning Processes linkedin) (t) / Self-regulated Learning (m) 3D-Articulation (t)

5 Levels, Loops, Individual Collective Learning Loops: Enablers: Cognitive / and Enablers Single / Double / Social/ Emotional / Deutero (m = method, t = tool) Learning Chain Elements Constituents (what it is about) - m can also include tool-specific feature set Represen -tation Navigate, Search, Navigate, Search, Business process models (business Filter (m), topic map (m), annotations (m), Store, Store, processing) / Learning content mgnt, Trace Versioning Trace Versioning Knowledge (change) social media support & intertwining (t), claims (knowledge BPM suite (t) / processing) Annotations (m), View management (t) / Annotations (m), View management (t)

6 Levels, Loops, Individual Collective Learning Loops: Enablers: Cognitive / and Enablers / Single / Double / Social/ Emotional Deutero (m = method, t = tool) Learning Chain Elements Constituents (what it is about) - m can also include tool-specific feature set Manipulation Search, retrieve, Search, retrieve, Perspective on constituents Tagging (m), tracing (history) (m), editor (t), develop develop 3D Modeling (t) / perspective group Like, follow, exchange Edit content, perspective, annotations (m), Social prepare edit content, Media (t), 3D modeling sharing Perspective perspective management (t) / Like, endorse, follow (m), Social Media (t) Processing Explore Explore impact on organization Evaluated knowledge claim Validation and processing of BP (m) BP-execution engine (t), mathematical modeling (m), simulation engine (t) ///

7 Organizational Learning Quality Management Organizational Semiotics text Polymorph Content Hyperlinks Individualization Granularity Perspective taking and giving

8 Organizational Learning = Co-design of Process Spaces Quality Management Organizational Semiotics Articulation Work text Polymorph Content Hyperlinks Individualization text Social Media Integration Granularity Perspective taking and giving

9 Hands On!

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