Technician Level Framework TLF a

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1 Est & South Est Engln Speilist Phrmy Servies Tehniin Level Frmework TLF professionl evelopment frmework for phrmy tehniins in meiines mngement Clinil Phrmy Clinil Governne & Tehnil Servies Community Helth Community Phrmy Meiines Mngement Strtegy & Development Meiines Informtion Meiines Prourement Presriing Support Qulity Assurne Workfore Development & Eution & Trining Jne Hough Phrmy Clinil Servies Mnger ORH Honorry Assoite Diretor Clinil Phrmy ESEESPS On ehlf of the Competeny Development n Evlution Group (CoDEG)

2 Est & South Est Engln Speilist Phrmy Servies Bkgroun to GLF/TLF CoDEG Competeny Development n Evlution Group Generl Level Frmework (GLF) use y phrmists in primry n seonry re sme group evelope Avne Level Frmework - fe in Deprtment of Helth Consultnt Phrmist riteri GLF use s postgrute ertifite/iplom ssessment tool or to help prtitioners evelop/rte their ompetene

3 Est & South Est Engln Speilist Phrmy Servies Bkgroun to GLF/TLF Coul the GLF e use for phrmy tehniins? On the sis tht pproprite meiines mngement funtions shoul e performe ompetently y ny iniviul who hs the pility to unertke those funtions.

4 Est & South Est Engln Speilist Phrmy Servies Why ompeteny pproh? Ntionl Poliy Agen for Chnge n the NHS KSF Inonsisteny in prtie Eviene shows elerte improvement Sustinility Also efines n mkes expliit evelopment nees

5 Definitions Est & South Est Engln Speilist Phrmy Servies A Competeny Frmework Definitions is olletion of ompetenies entrl to effetive performne The ompetenies esrie wht you nee to know or e le to o so you n o your jo properly Similrity with NVQ pproh to lerning n skills?

6 The Frmework Est & South Est Engln Speilist Phrmy Servies

7 Generl Level Frmework 2n Eition Est & South Est Engln Speilist Phrmy Servies New Generl Level Frmework Delivery of Ptient Cre Personl Prolem Solving Mngement n Orgnistion Cluster nmes Ptient onsulttion Orgnistion Gthering informtion Clinil governne Nee for the rug Effetive ommunition skills Knowlege Servie Provision Competeny Titles Seletion of the rug Drug speifi issues Provision of rug prout Meiines informtion Monitoring rug therpy Temwork Professionlism Anlysing informtion Proviing informtion Follow up Buget setting n reimursement Orgnistions Trining Stff mngement Prourement Eh ompeteny further efine y ehviourl sttements tht esrie ehviours tht woul e oserve when the ompeteny is emonstrte. The frmework ontins rting sle to llow Rting of performne. Evlution of outomes

8 Bsi Struture of the Frmework Mngement n Orgnistion Cluster Stff Mngement Performne mngement (Optionl) Comment ALWAYS rries out stff pprisls on regulr sis SOMETIMES USUALLY rries rries out stff NEVER rries out out stff pprisls pprisls on stff pprisls on regulr sis regulr sis Spe to write feek on iniviuls evelopment Stff evelopment (Optionl) ALWAYS supports stff in their evelopment USUALLY supports stff in their evelopment SOMETIMES supports stff in their evelopment NEVER supports stff in their evelopment Comment Employment issues (Optionl) ALWAYS orretly pplies employment issues USUALLY orretly pplies employment issues SOMETIMES orretly pplies employment issues NEVER orretly pplies employment issues Comment

9 Bsi Struture of the Frmework Competeny Mngement n Orgnistion Cluster Stff Mngement Performne mngement (Optionl) Comment ALWAYS rries out stff pprisls on regulr sis SOMETIMES USUALLY rries rries out stff NEVER rries out out stff pprisls pprisls on stff pprisls on regulr sis regulr sis Spe to write feek on iniviuls evelopment Stff evelopment (Optionl) Comment ALWAYS supports stff in their evelopment USUALLY supports stff in their evelopment SOMETIMES supports stff in their evelopment NEVER supports stff in their evelopment Employment issues (Optionl) Comment ALWAYS orretly pplies employment issues USUALLY orretly pplies employment issues SOMETIMES orretly pplies employment issues NEVER orretly pplies employment issues

10 Bsi Struture of the Frmework Competeny Mngement n Orgnistion Cluster Stff Mngement Performne mngement (Optionl) Comment ALWAYS rries out stff pprisls on regulr sis SOMETIMES USUALLY rries rries out stff NEVER rries out out stff pprisls pprisls on stff pprisls on regulr sis regulr sis Spe to write feek on iniviuls evelopment Stff evelopment (Optionl) Comment ALWAYS supports stff in their evelopment USUALLY supports stff in their evelopment SOMETIMES supports stff in their evelopment NEVER supports stff in their evelopment Employment issues (Optionl) Comment ALWAYS orretly pplies employment issues USUALLY orretly pplies employment issues SOMETIMES orretly pplies employment issues NEVER orretly pplies employment issues Behviourl Sttement

11 Bsi Struture of the Frmework Competeny Mngement n Orgnistion Cluster Stff Mngement Performne mngement (Optionl) Comment ALWAYS rries out stff pprisls on regulr sis SOMETIMES USUALLY rries rries out stff NEVER rries out out stff pprisls pprisls on stff pprisls on regulr sis regulr sis Spe to write feek on iniviuls evelopment Stff evelopment (Optionl) Comment ALWAYS supports stff in their evelopment USUALLY supports stff in their evelopment SOMETIMES supports stff in their evelopment NEVER supports stff in their evelopment Employment issues (Optionl) Comment ALWAYS orretly pplies employment issues USUALLY orretly pplies employment issues SOMETIMES orretly pplies employment issues NEVER orretly pplies employment issues Behviourl Sttement Assessment rtings t times,, n

12 The Frmework Est & South Est Engln Speilist Phrmy Servies Assessment ALWAYS emonstrtes the ehviour with very rre lpses (85-100%) USUALLY implies osionl lpses (51-84%) SOMETIMES muh more hphzr (21-50%) NEVER very rrely emonstrtes the ehviour (0-20%)

13 The Frmework Est & South Est Engln Speilist Phrmy Servies The hnook Hnook helps to interpret the ompetenies n ehviours Desries how ompetenies n ehviours relte to ifferent setors Promotes thought on how the ompetenies n ehviours relte to the phrmist s/tehniin s jo Inlues the gris to provie eviene for forml ssessment or s omplete CPD resoure

14 Est & South Est Engln Speilist Phrmy Servies Generl Level Frmework First Eition ws implemente in 100+ hospitl trusts Outomes se on reserh eviene (elerte improvement in performne whih is sustine) Seon Eition (nglf) pilote in Community Phrmy to over primry n seonry re Use in Joint Progrmme Bor - on CoDEG wesite Apte for use in Austrli! Mppe MI y UKMi n MUR servie elivery Mppe to KSF profile for Bn 6 Phrmist

15 Phrmist Development Strtegy Consultnt Phrmist Consultnt Prtitioner Consultnt Avne Level Phrmist Generl Level Phrmist Registere Phrmist Pre-registrtion Phrmist Avne Prtitioner Senior or Speilist Prtitioner Qulifie Prtitioner Helthre Sientists Mking the Chnge Avne Prtitioner Speilist Prtitioner Prtitioner Allie Helth Professions Meeting the Chllenge PAM(PTA)2/2001

16 Phrmy Support Stff n Tehniin Development Completion of MPhrm Further role evelopments (e.g. vi Fountion Degrees/NVQ4)? Meiines Mngement Phrmy Tehniin: Ner Ptient/Clinil Duties Senior Phrmy Tehniin (inlues post-qulifition trining: ACT et.). Registere Phrmy Tehniin (NVQ3) Phrmy/Dispensing Assistnt (NVQ2)

17 Tehniin Roles Est & South Est Engln Speilist Phrmy Servies Currently roles for tehniins vry ross ifferent ute, mentl helth trusts n PCTs Bounries etween phrmist n phrmy tehniin uties vry in ifferent trusts Often relte to ility to reruit n skill mixing Vritions in trining requirements within Trusts eg forml reite ourse v in-house trining No speifi Competeny Frmeworks for post- NVQ3 phrmy tehniins i.e. there is egree of inonsisteny (s there ws for phrmists)

18 Tsk Group If phrmy tehniins unertking similr meiines mngement funtions to phrmists Coul the GLF e use to ssess ompeteny n evelop phrmy tehniins?

19 Tsk Group Est & South Est Engln Speilist Phrmy Servies Ientifie memers rnging from tehniin prtitioners, those running MMT ourses, intereste phrmists Looke t work lrey in existene Wht o meiines mngement tehniins o (vries from ple to ple) Ientifie whih ompetenies/ehviourl sttements re pproprite for tehniins Cheke wht neee moifying Ientifie those to e e An some ehviourl sttements were elete

20 We foun Est & South Est Engln Speilist Phrmy Servies Most ehviorl sttements pproprite in two lusters (personl n prolem solving) Mngement n Orgnistion ehviourl sttements some less relevnt epening on role Delivery of Ptient Cre Competenies most hllenging (n lrgest setion) Ae more ehviourl sttements espeilly roun PODs/Dishrge For ll ehviourl sttements - two levels ore n optionl

21 Work unertken Est & South Est Engln Speilist Phrmy Servies NEVER rrely emonstrtes the ehviour (0-20%) reple with RARELY Lyout wsn t logil! Hnook neee reworking Numere ehviourl sttements to mke ross referening esier Hve suggeste level(s) of ompetene

22 Est & South Est Engln Speilist Phrmy Servies Reefine some of the terminology to ensure reflets prties y phrmy tehniins Use term phrmy tehniin (MMT, Clinil Tehniin, ner ptient tehniin) Suggeste wht eviene n e use to show ompetene Cheke ppliility to primry re Disussions roun ountility n working within governne frmework We hve pilotle version! - lmost

23 Est & South Est Engln Speilist Phrmy Servies Governne Frmework There my e lolly gree situtions where ppropritely trine n ssesse phrmy tehniins unertke some lerly efine linil roles however the ountility for their tions remins with the phrmist. Meiines Mngement tivities re unertken in orne with system of governne tht reflets roles, responsiilities n ountilities of ifferent professionl groups. Before using the frmework it is importnt to ientify lolly wht is the sope of prtie for phrmy tehniins in respet of meiines mngement

24 Current work Est & South Est Engln Speilist Phrmy Servies Gthering support of sponsoring orgnistions CoDEG vlule piee of work with the (P)GLF esries omplete meiines mngement servie UKCPA Guil of Helth Cre Phrmists APTUK UK Clinil Tehniins Network UK Psyhitri Phrmy Group Disusse with the Soiety

25 Tsk Group There is no nee to prove: It works! Is eviene se Mesures ompetene Is relile Shows improvement with time

26 Est & South Est Engln Speilist Phrmy Servies Pilot Will run uring 2008 Lunh meeting in entrl Lonon on Wenesy Jnury 16 th Assessments uring Ferury, My n August Eh reviewer two MMTs Complete vlition tool Atten feek meeting utumn Looking for rnge of servies n sites

27 Est & South Est Engln Speilist Phrmy Servies Pilot ehviourl sttements Delivery of Ptient Cre 42 Personl 19 Prolem solving 15 Mngement & Orgnistion 21 Hnook to help reviewers n phrmy tehniins nvigte roun the frmework

28 Est & South Est Engln Speilist Phrmy Servies Pilot Does the frmework work for meiines mngement? Does it esrie wht phrmy tehniins involve in meiines mngement tivities o? in ll setors?? Is it user frienly? Do we nee to hnge nything?

29 Your turn to hve go! Ptient Assessment ALWAYS introues self to explin role n heks ptient etils with presription n ptient A B A B A B A B USUALLY introues self to explin role n heks ptient etils with presription n ptient SOMETIMES introues self to explin role n heks ptient etils with presription n ptient RARELY introues self to explin role n heks ptient etils with presription n ptient C C D C D C D Consier spets of meiines mngement role Where shoul the stnr e set? Wht eviene oul e use to emonstrte level of performne?

30 Est & South Est Engln Speilist Phrmy Servies Your turn to hve go!! Assessment ALWAYS emonstrtes the ehviour with very rre lpses (85-100%) USUALLY implies osionl lpses (51-84%) SOMETIMES muh more hphzr (21-50%) RARELY very rrely emonstrtes the ehviour (0-20%)

31 Est & South Est Engln Speilist Phrmy Servies Core Projet Group Jne Hough Dine Blunen Julie Chtters Kulpn Dy Dwn Denison Vness Eggeron Bev Fulkner Tess Fenn Elizeth Filer Srh Gry Pul Linrs Trey Tisley

32 CoDEG Future Work CoDEG eveloping n eletroni version As (P) GLF mppe onto Bn 6 Phrmist KSF - oul the TLF mp to Bn 5 or 6? Work on NOS using (P) GLF Coul tehniin NOS work link to Tehniin Level Frmework

33 Competeny Development n Evlution Group Contriutors Dvi We Lizzie Mills Dunn MRoie Nomi Meows Juli Wright Lur Oiols Grhm Dvies Denise Frmer In Btes Sotiris Antoniou Kevin Purser Jne Hough

34 Est & South Est Engln Speilist Phrmy Servies My ontt etils: CoDEG wesite:

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