Tactical lead generation for policing: IBM i2 COPLINK Premium available from Passport Advantage

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1 IBM United States Software Announcement , dated May 1, 2012 Tactical lead generation for policing: IBM i2 COPLINK Premium available from Passport Advantage Table of contents 1 Overview 5 Publications 2 Key prerequisites 5 Technical information 2 Planned availability date 8 Ordering information 2 Description 12 Terms and conditions 4 Product positioning 15 Prices 4 Program number 16 Order now 17 Corrections At a glance IBM i2 COPLINK Premium brings tactical lead generation to law enforcement. By enabling law enforcement officers to quickly identify investigative leads, IBM i2 COPLINK Premium helps law enforcement solve crimes faster, thereby helping to keep communities safer. IBM i2 COPLINK Premium can help law enforcement officers: Discover investigative case leads quickly. Visualize and analyze data on maps and through time sequence playback. Discover hidden value in already existing data stores. Access multiple data stores through one system. Share data with other law enforcement organizations. Search with front-facing photos using facial recognition technology Search where and when needed, at the desk, in the car, or, where offered, with a mobile device. IBM i2 COPLINK Premium is a secure, password-protected, and data-encrypted solution. Overview IBM i2 COPLINK Premium can help law enforcement organizations solve crimes faster, keep officers safer, and disrupt crime and terrorism by organizing and providing tactical, strategic, and command-level access to vast quantities of seemingly unrelated data. IBM i2 COPLINK Premium is designed to assist law enforcement agencies in identifying investigative leads and solving crimes faster. Whether used by an officer in the field or a commander in the office, IBM i2 COPLINK Premium is the go-to information source for law enforcement as it currently supports one of the largest law enforcement information sharing initiatives in the world. While IBM i2 COPLINK Premium comes with the enhanced functionality of IBM i2 COPLINK Detect, it can be tailored and enhanced with several additional modules to address each user's specific needs. IBM i2 COPLINK Detect provides IBM i2 COPLINK Premium's core capabilities, including a large COPLINK database that centralizes data from many sources. Users can generate single, six-pack, and nine-pack photo IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 1

2 line ups, save their search history, and organize their investigations in case folders so they can more easily generate reports on their investigations. IBM i2 COPLINK Premium is designed to seamlessly scale from single data source deployments to regional information sharing initiatives tying multiple agencies and data sources together. It helps empower police departments, sheriff's departments, and intelligence agencies by putting valuable information in the hands of first responders, analysts, and commanders when and where they need it. For ordering, contact your IBM representative or an IBM Business Partner. For more information contact the Americas Call Centers at 800-IBM-CALL ( ). Reference: SE001 Key prerequisites IBM i2 COPLINK Premium runs on Microsoft TM Windows TM Server 2008 with Java TM 1.6, Oracle 11g or SQL Server 2008, Apache Tomcat 7, and.net 4.0. For details, refer to the Hardware requirements and Software requirements sections. Planned availability date May 8, 2012: Electronic delivery except for IBM i2 COPLINK File Exporter for COPLINK IEPD Premium and IBM i2 COPLINK Analysis Search Premium, which is June 15, 2012 May 25, 2012: Physical delivery except for IBM i2 COPLINK File Exporter for COPLINK IEPD Premium and IBM i2 COPLINK Analysis Search Premium, which is June 26, 2012 Description IBM i2 COPLINK Premium brings tactical lead generation to law enforcement. Its ability to quickly identify investigative leads by tying multiple agencies and data sources together makes it the go-to information source for law enforcement from commander to officer, from the desk to the field. It helps empower police departments, sheriff's offices, and intelligence agencies by putting valuable information in the hands of first responders, analysts, and commanders when and where they need it. IBM i2 COPLINK Premium can help law enforcement officers quickly identify investigative leads by: Identifying leads with powerful search capabilities including association, partial information, geospatial, crime type and modus operandi (MO), and facial recognition searches Providing instant access to virtually all available information with a purpose-built, consolidated information repository Using consolidated views to quickly focus on information related to leads and suspects, even if the information is spread across multiple systems IBM i2 COPLINK Premium comprises the following modules: IBM i2 COPLINK Incident Analyzer Premium visualizes geographic relationships among incidents and animates the progression of incidents over time using mapping, analytical, graphing, and charting tools. IBM i2 COPLINK Visualizer Premium helps accelerate and simplify investigations by visualizing relationships and associations. Visual layouts organize information to help users understand patterns in the data and to identify the most promising leads quickly. IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 2

3 IBM i2 COPLINK Face Match Premium helps speeds the identification of potential suspects with sophisticated facial recognition capabilities. Face Match extends IBM i2 COPLINK Premium's core search capabilities to enable searches against booking photo databases using photos or composite sketches. IBM i2 COPLINK Computer Statistics Premium enables agencies to conduct effective CompStat analysis across all available data. A collection of GIS, statistical graphs, charting, and analytical tools work on the rich COPLINK database, allowing agencies to leverage their data to better allocate resources. IBM i2 COPLINK Analysis Search Premium (CAS) provides analysts with access to vital crime data held in COPLINK nodes from within IBM i2 Analyst's Notebook. By taking advantage of i2 Analysis Ready Search technology, analysts can simultaneously and comprehensively search COPLINK nodes and other data sources with the results automatically modeled and semantically enriched for immediate analysis. For information about IBM i2 Analyst's Notebook, refer to Software Announcement , dated May 1, IBM i2 COPLINK Adaptive Analytic Architecture Premium (A3) enables information sharing across regional and national information sharing initiatives by providing rapid, simultaneous searches across multiple COPLINK sites and external data sources. A3 technology automatically searches and consolidates results from multiple systems, speeding access to valuable information. IBM i2 COPLINK Active Agent Premium streamlines investigations by automating repetitive or periodic searches. Active Agent notifies users via , pager, or system alert when new information is available or when others are conducting similar searches. IBM i2 COPLINK Mobile Premium helps ensure COPLINK users stay up to date while in the field by providing direct access to valuable data from mobile devices and PDAs. A streamlined user interface helps users access criminal history and booking photo data wherever their investigations take them. IBM i2 COPLINK Dashboard Premium monitors and visualizes incoming data from operational systems, such as computer aided dispatch (CAD) systems, to help agencies effectively deploy resources and enhance performance as events unfold and situations change. IBM i2 COPLINK Intelligent Law Enforcement Actionable Data ( Intel TM LEAD) extends IBM i2 COPLINK Premium criminal history information management capabilities with the ability to enter and manage intelligence information in compliance with privacy regulations. With Intel LEAD, authorized users can simultaneously search and access law enforcement and intelligence data to see all available information. IBM i2 COPLINK Activity Correlation Technology Premium (ACT) identifies suspicious activities around critical infrastructure and monitored areas, even when incidents and data span multiple agencies and data sources. Unique algorithms monitor incoming information and alert analysts to potentially suspicious activities for further investigation. IBM i2 COPLINK Inbound Connector for LEXS-SR Premium and IBM i2 COPLINK Outbound Connector for LEXS-SR Premium are two connectors that utilize the Logical Entity exchange Specification (LEXS), a National Information Exchange Model (NIEM) framework that uses a search and retrieval standard that is common within the US law enforcement community to enable real time query of and interoperability with third-party systems. One connector is for outbound connections and the other for inbound connections. IBM i2 COPLINK File Exporter for COPLINK IEPD Premium and IBM i2 COPLINK File Exporter for N-DEx Premium are two distinct XML export formats for COPLINK data. Once COPLINK File Exporter is installed and configured, the file extracts run automatically and in the background without the need for manual intervention. Accessibility by people with disabilities A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 3

4 Product positioning IBM i2 COPLINK Premium is part of IBM Solutions for Smarter Cities TM to help reduce crime and security threats and ensure public safety. IBM solutions for Public Safety integrates repeatable, best practice patterns to help leaders: Leverage information via a unified view of disparate data to uncover fraud-- protecting citizens, businesses, and government. Anticipate crime to increase deployment impact and reduce costs. Coordinate resources to identify and share investigative leads and help agencies solve crimes faster. Reference information For information about i2 Analyst's Notebook and other IBM i2 Intelligence offerings, refer to Software Announcement , dated May 1, Program number Program number VRM Program name 5725-G IBM i2 COPLINK Premium Education support The IBM Software Training team offers a portfolio of education services to help customers and IBM Business Partners successfully deploy IBM i2 COPLINK Premium to achieve the maximum benefit. Education is a key component to ensuring software success. The IBM curriculum provides a unique training value built on exclusive product knowledge direct from IBM developers cemented with expert instructors and flexible time and cost saving training options. The IBM Software Training team works closely with product developers and services organizations to ensure that the courses we offer provide the most up-to-the-minute technical and product information. Our courses place an emphasis on the advanced knowledge and insight that only these sources can provide. IBM draws from a deep pool of technical experience in the development of our courses and passes that knowledge on to our students. IBM Software Training provides training for the entire IBM software portfolio that spans the spectrum of skills needs from introductory product overviews to advanced offerings. Hands-on labs let you work with fully-functional versions of the software to round out your training experience. Several training options are available, including instructor-led classroom offerings, customized courses, and virtual (online) training that lets you train from your office. For course descriptions, locations, and availability dates, visit Select "Training search - global" and search for "COPLINK" or call 800-IBM-TEACH ( ). IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 4

5 Offering Information Product information is available via the Offering Information website Also, visit the Passport Advantage website Publications No publications are shipped with these programs. Technical information Specified operating environment Hardware requirements Application server Processor: Two Xeon E5550 Clock speed: 2.66 GHz Memory: 8 GB Hard drive: Two 146 GB 15K HDD Configuration: RAID-1 Migration server Processor: Two Xeon E5550 Clock speed: 2.66 GHz Memory: 8 GB Hard drive: Two 146 GB 15K HDD Configuration: RAID-1 Face match server Processor: Two Xeon E5550 Clock speed: 2.66 GHz Memory: 32 GB Hard drive: Two 146 GB 15K HDD Configuration: RAID-1 Database server Processor: Two Xeon E5550 Clock speed: 2.66 GHz Memory: 8 GB Hard drive: Two 146 GB 15K HDD Configuration: RAID-1 IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 5

6 Data storage (two required) Hard drive: GB 15K dual HBA controllers, 9 TB usable HDD Configuration: RAID-50 Integration box (desktop) Processor: Intel Core 2 Duo E8400 Clock speed: 3 GHz, 6M, 1333 MHz Memory: Two DIMMs 4 GB DDR2 non-ecc SDRAM, 800 MHz Hard drive: Two 160 GB 7200 RPM SATA 3.0 GB/s and 8 MB DataBurst HDD Configuration: RAID-1 General workstation Processor: Intel Celeron TM Memory: 512 MB Hard drive: 80 GB Display: 1024 X 768 Computer Statistics workstation Processor: Intel i7 64 bit Memory: 4.00 GB Hard drive: 80 GB Display: 1024 X 768 Software requirements IBM i2 COPLINK Premium requires the following: Oracle Java bit Oracle 11g ( Patch with partitioning) or Microsoft SQL Server 2008 R2 Note: If non-english language data is to be stored, Oracle is a requirement. Microsoft SQL Server cannot be used. Contact your IBM representative or IBM business partner for information on supported languages. Apache Tomcat 7 Microsoft Windows Server bit for servers, Microsoft Windows 7 for integration boxes, and Microsoft Windows XP for desktops Microsoft.NET 4.0 The following IBM programs are prerequisites for IBM i2 COPLINK Analysis Search Premium: IBM i2 Analyst's Notebook IBM i2 Information Exchange for Analysis Search for Analyst's Notebook IBM Installation Manager 1.5 Environmental Systems Research Institute's (Esri) ArcGIS Server is a prerequisite for the following components: IBM i2 COPLINK Activity Correlation Technology IBM i2 COPLINK Computer Statistics IBM i2 COPLINK Dashboard IBM i2 COPLINK Incident Analyzer IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 6

7 The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language. Compatibility COPLINK Premium 4.7 is compatible with the previous version via COPLINK distributed search queries. Limitations IBM i2 COPLINK Computer Statistics Premium is limited to 1.5 million documents viewable on a client machine with 1536 MB of memory. Planning information Installability Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support (Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (Software Maintenance) can be extended by the purchase of a renewal option, if available. Packaging The products detailed in this announcement will be available in both ESD and packaged formats. Physical media is delivered on DVDs. Part Product Description number identifier IBM i2 COPLINK Premium V4.7 Windows 2008 BF00AEN 5725-G42 English Media Pack IBM i2 COPLINK Active Agent Premium V4.7 BF00BEN 5725-G42 Windows 2008 English Media Pack IBM i2 COPLINK Activity Correlation BF00CEN 5725-G42 Technology Premium V4.7 Windows 2008 English Media Pack IBM i2 COPLINK Adaptive Analytic BF00DEN 5725-G42 Architecture Premium V4.7 Windows 2008 English Media Pack IBM i2 COPLINK Computer Statistics Premium BF00EEN 5725-G42 V4.7 Windows 2008 English Media Pack IBM i2 COPLINK Dashboard Premium V4.7 BF00FEN 5725-G42 Windows 2008 English Media Pack IBM i2 COPLINK Incident Analyzer Premium BF00GEN 5725-G42 V4.7 Windows 2008 English Media Pack IBM i2 COPLINK Intelligent Law Enforcement BF00HEN 5725-G42 Actionable Data Premium V4.7 Windows 2008 English Media Pack IBM i2 COPLINK Visualizer Premium V4.7 BF00IEN 5725-G42 Windows 2008 English Media Pack IBM i2 COPLINK Analysis Search Premium BF00JEN 5725-G42 V4.7 Windows 2008 English Media Pack IBM i2 COPLINK Mobile Premium V4.7 Windows BF00KEN 5725-G English Media Pack IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 7

8 IBM i2 COPLINK Inbound Connector for BF00MEN 5725-G42 LEXS-SR Premium V4.7 Windows 2008 English Media Pack IBM i2 COPLINK Outbound Connector for BF00NEN 5725-G42 LEXS-SR Premium V4.7 Windows 2008 English Media Pack IBM i2 COPLINK File Exporter for COPLINK BF00PEN 5725-G42 IEPD Premium V4.7 Windows 2008 English Media Pack IBM i2 COPLINK File Exporter for N-DEx BF00QEN 5725-G42 Premium V4.7 Windows 2008 English Media Pack IBM i2 COPLINK Face Match Premium V4.7 BF00REN 5725-G42 Windows 2008 English Media Pack This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT. Security, auditability, and control IBM i2 COPLINK Premium offers the following security and auditability features: Audit logs User logins and group security Data encryption LDAP and Active Directory The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities. Software Services IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs. To learn more about IBM Software Services or to contact a Software Services sales specialist, visit Ordering information This product is only available via Passport Advantage. It is not available as shrinkwrap. These products may only be sold directly by IBM or by authorized IBM Business Partners for Software Value Plus. For more information about IBM Software Value Plus, visit svp_authorized_portfolio To locate IBM Business Partners for Software Value Plus in your geography for a specific Software Value Plus portfolio, contact your IBM representative. IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 8

9 Charge metric Part number or Program name PID number Charge metric IBM i2 COPLINK Premium 5725-G42 Per User Value Unit User Value Unit (UVU) UVU is a unit of measure by which the program can be licensed. UVU Proofs of Entitlement are based on the number and type of users for the given program. Licensee must obtain sufficient entitlements for the number of UVUs required for licensee's environment as specified in the program specific table. The UVU entitlements are specific to the program and type of user and may not be exchanged, interchanged, or aggregated with UVU entitlements of another program or type of user. Refer to the program specific UVU table. Passport Advantage Program name and description IBM i2 COPLINK Premium User Value Unit License + SW Subscription & Support IBM i2 COPLINK Premium User Value Unit SW Subscription & Support Reinstatement IBM i2 COPLINK Premium User Value Unit Annual SW Subscription & Support Renewal IBM i2 COPLINK Active Agent Premium User Value Unit License + SW Subscription & Support IBM i2 COPLINK Active Agent Premium User Value Unit SW Subscription & Support Reinstatement IBM i2 COPLINK Active Agent Premium User Value Unit Annual SW Subscription & Support Renewal IBM i2 COPLINK Activity Correlation Technology Premium User Value Unit License + SW Subscription & Support IBM i2 COPLINK Activity Correlation Technology Premium User Value Unit SW Subscription & Support Reinstatement IBM i2 COPLINK Activity Correlation Technology Premium User Value Unit Annual SW Subscription & Support Renewal IBM i2 COPLINK Adaptive Analytic Architecture Premium User Value Unit License + SW Subscription & Support IBM i2 COPLINK Adaptive Analytic Architecture Premium User Value Unit SW Subscription & Support Reinstatement IBM i2 COPLINK Adaptive Analytic Architecture Premium User Value Unit Annual SW Subscription & Support Renewal IBM i2 COPLINK Computer Statistics Premium User Value Unit License + SW Subscription & Support IBM i2 COPLINK Computer Statistics Premium User Value Unit SW Subscription & Support Reinstatement IBM i2 COPLINK Computer Statistics Premium User Value Unit Annual SW Subscription & Support Renewal IBM i2 COPLINK Dashboard Premium User Value Unit License + SW Subscription & Support IBM i2 COPLINK Dashboard Premium User Value Unit SW Subscription & Support Reinstatement Part number D0PJMLL D0PJNLL E0DRELL D0PHALL D0PHBLL E0DQ8LL D0PHCLL D0PHDLL E0DQ9LL D0PHGLL D0PHHLL E0DQBLL D0PHKLL D0PHLLL E0DQDLL D0PHRLL D0PHSLL IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 9

10 IBM i2 COPLINK Dashboard Premium User Value Unit Annual SW Subscription & Support Renewal IBM i2 COPLINK Incident Analyzer Premium User Value Unit License + SW Subscription & Support IBM i2 COPLINK Incident Analyzer Premium User Value Unit SW Subscription & Support Reinstatement IBM i2 COPLINK Incident Analyzer Premium User Value Unit Annual SW Subscription & Support Renewal IBM i2 COPLINK Intelligent Law Enforcement Actionable Data Premium User Value Unit License + SW Subscription & Support IBM i2 COPLINK Intelligent Law Enforcement Actionable Data Premium User Value Unit SW Subscription & Support Reinstatement IBM i2 COPLINK Intelligent Law Enforcement Actionable Data Premium User Value Unit Annual SW Subscription & Support Renewal IBM i2 COPLINK Visualizer Premium User Value Unit License + SW Subscription & Support IBM i2 COPLINK Visualizer Premium User Value Unit SW Subscription & Support Reinstatement IBM i2 COPLINK Visualizer Premium User Value Unit Annual SW Subscription & Support Renewal IBM i2 COPLINK Analysis Search Premium User Value Unit License + SW Subscription & Support IBM i2 COPLINK Analysis Search Premium User Value Unit SW Subscription & Support Reinstatement IBM i2 COPLINK Analysis Search Premium User Value Unit Annual SW Subscription & Support Renewal IBM i2 COPLINK Mobile Premium User Value Unit License + SW Subscription & Support IBM i2 COPLINK Mobile Premium User Value Unit SW Subscription & Support Reinstatement IBM i2 COPLINK Mobile Premium User Value Unit Annual SW Subscription & Support Renewal IBM i2 COPLINK Inbound Connector for LEXS-SR Premium User Value Unit License + SW Subscription & Support IBM i2 COPLINK Inbound Connector for LEXS-SR Premium User Value Unit SW Subscription & Support Reinstatement IBM i2 COPLINK Inbound Connector for LEXS-SR Premium User Value Unit Annual SW Subscription & Support Renewal IBM i2 COPLINK Outbound Connector for LEXS-SR Premium User Value Unit License + SW Subscription & Support IBM i2 COPLINK Outbound Connector for LEXS-SR Premium User Value Unit SW Subscription & Support Reinstatement IBM i2 COPLINK Outbound Connector for LEXS-SR Premium User Value Unit Annual SW Subscription & Support Renewal IBM i2 COPLINK File Exporter for COPLINK IEPD Premium User Value Unit License + SW Subscription & Support IBM i2 COPLINK File Exporter for COPLINK IEPD Premium User Value Unit SW Subscription & Support Reinstatement E0DQGLL D0PI1LL D0PI2LL E0DQLLL D0PI3LL D0PI4LL E0DQMLL D0PI5LL D0PI6LL E0DQNLL D0PHMLL D0PHNLL E0DQELL D0PI7LL D0PI8LL E0DQPLL D0PHVLL D0PHWLL E0DQILL D0PHTLL D0PHULL E0DQHLL D0PHPLL D0PHQLL IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 10

11 IBM i2 COPLINK File Exporter for COPLINK IEPD Premium User Value Unit Annual SW Subscription & Support Renewal IBM i2 COPLINK File Exporter for N-DEx Premium User Value Unit License + SW Subscription & Support IBM i2 COPLINK File Exporter for N-DEx Premium User Value Unit SW Subscription & Support Reinstatement IBM i2 COPLINK File Exporter for N-DEx Premium User Value Unit Annual SW Subscription & Support Renewal IBM i2 COPLINK Face Match Premium User Value Unit License + SW Subscription & Support IBM i2 COPLINK Face Match Premium User Value Unit SW Subscription & Support Reinstatement IBM i2 COPLINK Face Match Premium User Value Unit Annual SW Subscription & Support Renewal Media packs E0DQFLL D0PHILL D0PHJLL E0DQCLL D0PHELL D0PHFLL E0DQALL Part number IBM i2 COPLINK Premium V4.7 Windows 2008 English BF00AEN Media Pack IBM i2 COPLINK Active Agent Premium V4.7 Windows BF00BEN 2008 English Media Pack IBM i2 COPLINK Activity Correlation Technology BF00CEN Premium V4.7 Windows 2008 English Media Pack IBM i2 COPLINK Adaptive Analytic Architecture BF00DEN Premium V4.7 Windows 2008 English Media Pack IBM i2 COPLINK Computer Statistics Premium V4.7 BF00EEN Windows 2008 English Media Pack IBM i2 COPLINK Dashboard Premium V4.7 Windows 2008 BF00FEN English Media Pack IBM i2 COPLINK Incident Analyzer Premium V4.7 BF00GEN Windows 2008 English Media Pack IBM i2 COPLINK Intelligent Law Enforcement BF00HEN Actionable Data Premium V4.7 Windows 2008 English Media Pack IBM i2 COPLINK Visualizer Premium V4.7 Windows 2008 BF00IEN English Media Pack IBM i2 COPLINK Analysis Search Premium V4.7 Windows BF00JEN 2008 English Media Pack IBM i2 COPLINK Mobile Premium V4.7 Windows 2008 BF00KEN English Media Pack IBM i2 COPLINK Inbound Connector for LEXS-SR BF00MEN Premium V4.7 Windows 2008 English Media Pack IBM i2 COPLINK Outbound Connector for LEXS-SR BF00NEN Premium V4.7 Windows 2008 English Media Pack IBM i2 COPLINK File Exporter for COPLINK IEPD BF00PEN Premium V4.7 Windows 2008 English Media Pack IBM i2 COPLINK File Exporter for N-DEx Premium V4.7 BF00QEN Windows 2008 English Media Pack IBM i2 COPLINK Face Match Premium V4.7 Windows BF00REN 2008 English Media Pack Value unit pricing The pricing for IBM i2 COPLINK Premium is based on User Value Units (UVUs). The UVU scaling table is a step-tiered model, meaning that each quantity tier must be multiplied by the scaling factor for that tier, and the UVU quantity for each tier added together to calculate the total UVU quantity. Any fractional UVU totals are rounded up to the next whole number. UVU quantities must be calculated separately for each chargeable component. Your IBM representative can provide additional assistance in understanding the scaling process. IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 11

12 IBM i2 COPLINK Premium uses Value Unit Exhibit (VUE) table 103A: Minimum Maximum UVU Tier count count factor per level quantity quantity quantity , ,001 5, ,001 10, ,001 25, , Calculating User Value Units The users used for the purpose of UVU calculation is the total number of Authorized Users who are accessing the program. An Authorized User is a unique person who is given access to the Program. The Program may be installed on any number of computers or servers and each Authorized User may have simultaneous access to any number of instances of the Program at one time. Licensee must obtain separate, dedicated entitlements for each Authorized User given access to the Program in any manner directly or indirectly (for example: via a multiplexing program, device, or application server) through any means. An entitlement for an Authorized User is unique to that Authorized User and may not be shared, nor may it be reassigned other than for the permanent transfer of the Authorized User entitlement to another person. Terms and conditions The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance. This product is only available via Passport Advantage. It is not available as shrinkwrap. Licensing IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance. This software license includes Software Subscription and Support (also referred to as Software Maintenance). This program is licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. This program has a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect. IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 12

13 License Information form number Product identifier Product name License Instruction ID 5725-G42 IBM i2 COPLINK Premium V4.7 L-KBRN-8QWS85 The program's License Information will be available for review on the IBM Software License Agreement website Limited warranty applies Yes Limited warranty IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program. IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period). Money-back guarantee If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund. For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you. Volume orders (IVO) No Passport Advantage applies Yes, and through the Passport Advantage website at Software Subscription and Support applies Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 13

14 Technical Support provides voice and electronic access to IBM support organizations, worldwide. IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available. While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements. For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at System i Software Maintenance applies No Variable charges apply No Educational allowance available Not applicable. Statement of good security practices IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party. IBM Electronic Services IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 14

15 complementary, elements: Electronic Services news page and Electronic Services Agent. The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems. The Electronic Service Agent TM is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server. To learn how Electronic Services can work for you, visit Prices For additional information and current prices, contact your local IBM representative. Passport Advantage For Passport Advantage information and charges, contact your IBM Representative, authorized IBM Business Partner, or authorized IBM Business Partner for Software Value Plus. Additional information is available at IBM Global Financing IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice. Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers. For more financing information, visit IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 15

16 Order now To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU ( ). Phone: 800-IBM-CALL ( ) Fax: 800-2IBM-FAX ( ) Internet: Mail: IBM Teleweb Customer Support ibm.com Sales Execution Center, Americas North 3500 Steeles Ave. East, Tower 3/4 Markham, Ontario Canada L3R 2Z1 Reference: SE001 The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products. Note: Shipments will begin after the planned availability date. IBM Software Value Plus These products are available under IBM Software Value Plus, either directly from IBM or through authorized Business Partners who invest in skills and high value solutions. IBM customers may benefit from the industry-specific or horizontal solutions, skills and expertise provided by these Business Partners. Additions to Software Value Plus will be communicated through standard product announcements. For a current list of IBM software available under Software Value Plus, visit svp_authorized_portfolio Trademarks Smarter Cities and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both. IBM, Passport Advantage, Express and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both. Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both. Intel and Celeron are trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Other company, product, and service names may be trademarks or service marks of others. Terms of use IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only.additional terms of use are located at: IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 16

17 For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page Corrections (Corrected on May 17, 2012) The Description and Software requirements sections are revised. IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 17