Welcome to Sunny Days In-Home Care

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1 F R A N C H I S E O P P O R T U N I T Y Sunny Days In-Home Care FRC, LLC 88 Center Church Rd., Suite B McMurray, PA This advertisement is not an offering. An offering can only be made by a disclosure document filed first with the Department of Law of the State of New York or appropriate agencies of the respective filing states. Such filing does not constitute approval by the Department of Law of the State of New York or any such agencies.

2 Welcome to Sunny Days In-Home Care Home is where the heart is. Study after study shows that seniors and other disabled adults who need assistance to maintain their daily lives want to stay in their beloved homes as long as they possibly can. They truly want to preserve their dignity, privacy, and comfort. But without regular help, how can this happen? This is why we developed Sunny Days In-Home Care: so we could provide services to those with limited self-care abilities right in their own homes. We understand the value of a well-run business enterprise our backgrounds are in healthcare, marketing, business finance, operations, and management but we saw the further need in our area for a business with a true heart: one that gives us deep personal satisfaction as well as a livelihood. With our dedicated, empathetic, and highly trained staff, we make it possible for those in need to remain in their homes rather than move to unfamiliar and less personal settings, such as assisted living facilities, rehab centers, or nursing homes. Sunny Days In-Home Care can be the answer to a family s prayers: a resource built on a heartfelt commitment to the compassionate care of our most vulnerable family members. By designing a custom program for each of our clients based on their specific needs and budgets, we make it a viable option for the average American family. We are so proud of the system we have created! The Sunny Days In-Home Care Mission: To enable seniors to live with dignity in their chosen place of residence. We d like to tell you more about Sunny Days In-Home Care and how you might become part of its franchise program. It s a unique opportunity for you to create a truly caring business in your own community. We invite you to read on... ~ The Sunny Days In-Home Care Team ~ David and Evelyn Ellenwood John and Ashley Bennett

3 A System Built on Caring The Sunny Days In-Home Care concept grew out of the compassion and values of a business couple that saw the need for better in-home care in their area. They committed themselves to developing a system of high-quality, affordable home care services that allow their clients to lead dignified and independent lives in the comfort and safety of their own homes. Now, together with a solid, experienced team that has nurtured and grown multiple locations over the years, they are committed to providing services to more and more seniors and other clients in need with the help of motivated franchise owners who are looking to do something good in their local areas. The Sunny Days In-Home Care Vision Can be Expressed as CARING: Comfort Affection Respect Integrity Ensuring our client s quality of life and well-being is central to the design and delivery of our services. We treat our clients as if they were our own family members with love, compassion, and affection. Each and every one of our clients deserves our respect. We honor all cultures, religions, ethnicities, sexual orientations, gender, age and disabilities. We respect our clients property, privacy and confidentiality. Nurturing We foster our clients optimum independence while ensuring safety and security. Generosity Our unselfish, good-hearted staff members are generous with their care and companionship. We are seeking like-minded, compassionate professionals who share our values, will follow our established systems, and who will take pride in creating jobs for caregivers who provide invaluable care to seniors in their communities all while building a compelling future for themselves and their own families! Let us show you how our CARING mission can be yours to replicate in your own protected territory one that we can help define by using state-of-the-art territory development software that identifies current and future senior populations in your target market. A Range of Services to Meet a Variety of Needs...and Build Business As a Sunny Days In-Home Care franchise owner, you can provide a full range of services for your in-home clients, including: Caring companionship Bed/wheel chair/car transfers Alzheimer s & dementia care Meal preparation Medication monitoring Bathing, dressing & incontinence care Light housekeeping/laundry Driving to appointments Bill paying Pet care You will receive full training in how to assess client needs and design custom programs of services. You ll also have ample guidance as you recruit and train your own staff of fully certified, bonded, and screened caregivers, each of whom will be governed by their own set of strong core personal values to be reliable, considerate, and caring. You can ensure your clients will get the continuous care they need, because caregivers are available 24/7, including weekends and holidays. Your Sunny Days In-Home Care franchise will become a business you can be proud to call your own, one with so many benefits: multiple ways to serve clients; established systems for hiring, qualifying, and supporting staff; and, ultimately, a variety of ways bringing revenue to the bottom line. Picture This: Your Sunny Days In-Home Care Franchise Can Help Seniors Experience the Richness of Life!

4 A Growing Need In America today, as life expectancies increase, the population of older adults continues to grow rapidly. U.S. Census figures show us that the population of aging adults over 65 will have doubled from 15 million to 27 million between 2000 and The need for quality care within this growing population segment is ever increasing! Non-medical home health care is expected to see a strong and steady revenue growth in the next five years. 2 The Sunny Days In-Home Care franchise opportunity answers the call! Additionally, Sunny Day In-Home Care services are in demand for patients who need postoperative care at home following hospital discharge, as well as for clients with chronic conditions, the disabled, and the mobility challenged. According to the National Association for Home Care and Hospice (NAHC), more than 12 million patients received at-home care in 2010 with expenditures topping $72.2 billion for the year. 3 Today, it reports that more than $85 billion is being spent annually on home health care in the United States. The realities of need and expense can hit the average American family hard. This is where Sunny Days In-Home Care makes its biggest impact by being there when it is needed the most at a cost that is designed to fit each family s budget. Are You the Franchise Owner We Are Looking For? The Sunny Days In-Home Care concept was developed by a family for families. We aim to carefully select our franchise owners to be extensions of our own family so we are sure that the same levels of high-quality care are delivered to clients in new locations. The Sunny Days franchise opportunity may be your chance to make a real difference in your community. Many parts of our country are underserved and we look forward to introducing Sunny Days In-Home Care to communities where the need is greatest. Let us help you find the joy and passion in doing work that truly matters where you live! Creating Your Own Sunny Days In-Home Care Business Because work will be primarily carried out in clients homes, your business office may be intially set up in your home. All you need is space for two or three desks, some file cabinets, and a meeting/conference space. However, as your client base grows, an office in a more professional setting will be desirable to accommodate your field managers and administrative support staff. Did you know? Per the CDC publication, Long-Term Care Services in the United States, people with needs who are cared for in their own homes have lower rates of depression than those who reside in nursing homes or rehab facilities. 1 U.S. Department of Health and Human Services, National Center for Health Statistics, Home Care Providers Market Research Report, NAICS, IBISWorld, June National Association for Home Care and Hospice ( Your Sunny Days In-Home Care franchise will enjoy a designated territory designed to maximize potential as your business evolves. Your focus will be on taking the time to understand each family s needs, then customizing a care solution that fits their budget. Of course, we ll be with you every step of the way! Room for Growth Using sophisticated territory analysis tools, we will assist you in understanding local market demographics, including current levels and projected increases in the senior population so you can get a sense of the true potential of your business. With time and your ability to form relationships with local families, medical field resources, and other referral bases, your business may expand to work with other needy populations, such as disabled children, developmentally delayed individuals, and others with chronic disabilities. The need is great and your opportunity is even greater.

5 We re Here to Help You Do Well Sunny Days In-Home Care is dedicated to helping and supporting families. That same dedication carries through to our franchise owners. We offer the following resources to help you along the way as you build your own independent in-home care business: Start Up Assistance We will guide you with the set up of your first office, providing you lists of approved suppliers for your equipment and supplies. In addition, we will assist you in implementing your initial local advertising campaign to create awareness of your new business. Corporate-Based Training You and your key managerial staff will attend a full training course taught by our team of experts at our home office. You will learn key aspects of launching and operating your business. Technical Tools and Assistance Sunny Days will provide you with access to our system-wide technology tools, including accounting, business management, and care-scheduling software, to help streamline administrative aspects of the business and maximize efficiencies. Operations Manual We will provide you with a comprehensive and confidential Sunny Days In-Home Care Operations Manual that covers all the details of running your business. You ll find detailed job descriptions for staff, comprehensive administrative and client service procedures, personnel policies, caregiver recruitment and care-scheduling techniques. Marketing Assistance You will become part of our established brand, benefitting from the use of our trade name and logo to create almost instant credibility and visibility throughout your community. In addition to allocating a portion of your franchise fee directly into your initial local Grand Opening advertising campaign, we will continually develop new marketing materials and tactics for you to take advantage of as you grow. Ongoing Support We will be available by phone or to assist you in your daily operations. In addition, our team will schedule visits to your location to help review your business growth, and work with you to address any challenges you may encounter. You will be able to take advantage of periodic refresher training programs and business planning meetings to ensure that you and your staff are up-to-date with the most current industry requirements, management issues, and other important aspects of the home care industry. We will also facilitate your relationships with other franchisees a valuable source of information and support. No matter what your background is, we can teach you the specifics of running an effective Sunny Days In-Home Care business. You don t necessarily need to have a background in this industry or have any established relationships in the medical field. We provide the tools and techniques you will need. We simply ask that you bring your commitment, abilities, and desire to build a business, plus some key intangible qualities, like truly caring about your community and about what you do and the growth and rewards can only follow.

6 What s the Next Step? If you are looking for a rewarding career and future, and if you can share in our passion for helping to ensure that elderly or disabled folks who live at home can stay at home, then a Sunny Days In-Home Care franchise could be the right fit for you. We have developed a business model through our combined years of experience and we can show you how it is done! Let us share our knowledge with you. With our experienced, businesssavvy team, our outstanding support system, and our solid reputation for providing excellent care, you will have the best possible start toward running your own growing enterprise. Don t wait Complete our Confidential Information Request form today and send it to us for consideration. If you are a good match for the Sunny Days In-Home Care program and philosophy, we will contact you and proceed to the next step in the franchise process. You could soon be on your way to providing the kind of care and dedication that the folks in your hometown will appreciate. We appreciate your interest in the Sunny Days In-Home Care franchise program and look forward to speaking with you!

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