Demonstrating Impact in the Lives of Veterans, Active Duty Military Service Members and Military Families
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1 Demonstrating Impact in the Lives of Veterans, Active Duty Military Service Members and Military Families An overview of performance measures and best practices
2 Session Overview Description of Focus Area Priority and Pilot Measures Evidence Basis for Intervention Aligned Performance Measures Examples of Programs Q&A Resources
3 Idara Nickelson Chief of Program Operations Jolene Harrell Program Officer, AmeriCorps Dawn Marie Williams Program Officer, AmeriCorps
4 Focus Area Strategic Goal Grants will positively impact the quality of life of veterans and improve military family strength.
5 Description of Focus Area Grant activities will increase: the number of veterans and military service members and their families served by CNCSsupported programs, and the number of veterans and military family members engaged in service provision through CNCS-supported programs.
6 Tier 1: Priority Measures V1: Number of veterans that received CNCS-supported assistance V8 (new): Number of veterans family members that received CNCS-supported assistance V7: Number of family members of active duty military service members that received CNCS-supported assistance V9 (new): Number of active duty military service members that received CNCS-supported assistance V2: Number of veterans engaged in service opportunities V10: Number of military family members engaged in service opportunities as a national Service Participant or volunteer
7 Tier 3: Pilot Measures V3: Number of veterans assisted in pursuing educational opportunities V4: Number of veterans assisted in receiving professional certification, licensure, or credentials V6: Number of housing units developed, repaired, or otherwise made available for veterans
8 Expectations of Evidence Basis Applicants need to describe how the interventions the AmeriCorps members and volunteers are engaged in are both evidence-based and will have a measureable community impact. Applicants must demonstrate that the proposed interventions are likely to solve the identified problem.
9 What is an Aligned Performance Measure? An aligned measure has two key components: Output Outcome
10 Outputs Outputs are counts of the amount of service that members or volunteers have completed. They do not provide information on benefits to or other changes in the lives of members and/or beneficiaries.
11 Outcomes Outcomes specify changes that have occurred in the lives of members and/or beneficiaries that are measureable during the grant period. Outcomes may measure: Quality (Customer Satisfaction) Changes in knowledge or attitude Changes in behavior
12 Example of Aligned Measure Community Need Member Activity Output Intermediate Outcome Veterans are having challenges identifying educational opportunities AmeriCorps members provide oneon-one counseling on educational opportunities and resources to veterans V3: Number of veterans assisted in pursuing educational opportunities Number of veterans who enrolled in college classes
13 Example of Aligned Measure Community Need Member Activity Output Intermediate Outcome End Outcome High number of veterans are unemployed AmeriCorps members lead resume workshops for veterans V1: Number of veterans that received CNCSsupported assistance Number of veterans who participate in a resume workshop Improvement in job readiness and employability of veterans
14 Examples of Veterans Programs AMVETS Career Center: Employment and Training Services for Ohio Veterans United Way of Central WV: LifeBridge AmeriCorps Veteran Corps WA Dept of Veterans Affairs: WA Vet Corps
15 AmeriCorps State and National Planning Grants FY2012 One year developmental grants for up to $50,000 Focus funding on Veterans and Military Families organizations Priority given to measures in Tiers 1, 2, and 3 Goal of 10% of funding for Encore programs Applications due January 18, 2012
16 Q & A
17 Resources Performance Measures or Your Program Officer
Additional measurement and data collection resources may be found at: http://www.nationalserviceresources.org/national-performance-measures/home
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