Survey on Conference Services provided by the United Nations Office at Geneva

Size: px
Start display at page:

Download "Survey on Conference Services provided by the United Nations Office at Geneva"

Transcription

1 Survey on Conference Services provided by the United Nations Office at Geneva Trade and Development Board, fifty-eighth session Geneva, September 2011

2 Contents Survey contents Evaluation criteria across the Survey Results Overview Survey No. 11 Survey database report Overview Results analysis Levels of satisfaction across the surveys conducted Observations from delegations 1

3 Survey contents 1 How do you rate the following services? 6 Do you have any suggestions or recommendations as to the (a) Meeting scheduling (b) Interpretation (c) Linguistic quality of documents (d) Document distribution (e) Summary records (f) Conference officers (g) Official Document System (ODS) (h) Timeliness of issuance of documents 2 How often do you 7 Comments/Suggestions (a) Attend United Nations meetings and conferences? (j) U se th e Official D ocumen t System (OD S)? 3 How often have you raised concerns about the services provided? 4 How do you rate the response to your concerns? 5 What are the major causes of satisfaction and/or dissatisfaction with our services? Ex cellent Satisfactory Poor Very poor No opinion Ex cellent Satisfactory Poor Very poor No opinion Ex cellent Satisfactory Poor Very poor No opinion Ex cellent Satisfactory Poor Very poor No opinion Ex cellent Satisfactory Poor Very poor No opinion Ex cellent Satisfactory Poor Very poor No opinion Ex cellent Satisfactory Poor Ex cellent Satisfactory Poor Very poor No opinion Very poor No opinion Regularly Occasionally Rarely Never Regularly Occasionally Rarely Never Regularly Occasionally Rarely Never Ex cellent Satisfactory Poor Very poor No opinion quality of our services, staff, facilities and products? Biennium Replies Distributed Survey No. 1 21/06 02/07/2010 Annual session 2010 of the Executive Board of UNDP/UNFPA Survey No. 2 13/09 01/10/ th session of the Human Rights Council Survey No. 3 01/11 11/11/2010 9th session of the Universal Periodic Review working group Survey No. 4 08/11 12/11/2010 UNCTAD 6th UN Review Conference Survey No. 5 22/11 26/11/2010 The Convention on Certain Conventional Weapons Survey No. 6 29/11 07/12/2010 Sub-Committee of Experts on the Transport of Dangerous s Survey No. 7 30/05 17/06/2011 Committee on the Rights of the Child, Survey No. 8 06/06 17/06/2011 of the UNFCCC Convention Subsidiary Bodies Survey No. 9 04/07 27/07/2011 Economic and Social Council Substantive Session Survey No.10 04/07 12/08/2011 International Law Commission 2011, - 2nd Part 6 40 Survey No.11 12/09 23/09/2011 Trade and Development Board, fifty-eighth session

4 Evaluation criteria across the Survey In the survey, multiple-choice answers are evaluated on a scale of 1 to 5: Answers: Points Interval Modal interval Very poor > Poor > Satisfactory > > Excellent > In the survey, multiple-choice answers are evaluated on a scale of 1 to 4: Answers: Points Interval Modal interval Regularly > Occasionally > Rarely > Never >

5 Trade and Development Board, fifty-eighth session Action Points for the client: Les documents ne sont pas souvent disponibles en Français si non jamais. Ne pas distribuer les documents et publications s'ils ne sont pas disponibles dans toutes les langues officielles du système des Nations-Unies. At least drinking water facility to be provided in the meeting rooms. Appreciation Areas for improvement The participants are generally happy and satisfied with all services covered by the survey and consider them as good. The conference officers, the meeting scheduling and the interpretation are much appreciated by the delegates and show that they are mostly satisfied with them while the issuance of the documents and the document distribution leave much to be desired with an overall rating of satisfactory or good. The consistent levels of satisfaction across the surveys conducted (5 in Biennium , 12 in Biennium , 6 in Biennium and 11 surveys in Biennium ). The survey shows a good response rate by the Conference Management to the concerns raised by the participants regarding the conference services. The areas of concern are the issuance of the documents and the document distribution with a satisfactory and good rating. The issuance of the documents is perceived as needing the most improvement. It is necessary to submit documents for translation, to translate and to distribute them in all languages in good time for the meeting to improve the corresponding indicators. The survey response rate with 18% of the distributed surveys is slightly ascending and could be further improved. Communication of the survey should be improved to increase the participation rate. 66.7% of the respondents use the Official Document System (ODS) and their comments indicate that its userfriendliness could be further improved. 4

6 Survey database report Overview 5

7 Results analysis, Trade and Development Board, fifty-eighth session Trade and Development Board, fifty-eighth session How do you rate the following services? Meeting scheduling: Interpretation: Linguistic quality of documents: Document distribution: Summary records: Conference officers: Official Document System (ODS): Timeliness of issuance of documents: Satisfactory 3.11 Survey No /09-23/09/ The survey demonstrates a good quality of work provided by all services. The average rate is good with an overall point rate average of The conference officers, the meeting scheduling and the interpretation are much appreciated by the delegates and show that they are mostly satisfied with them unlike the issuance of the documents and the document distribution. How often do you? Attend United Nations meetings and conferences? Use the Official Document System (ODS)? % % % 26.7% 33.3% 0.0% 0.0% 0 0.0% Regularly Occasionally Rarely Never Regularly Occasionally Rarely Never The survey demonstrates a regular attendance at the United Nations meetings and conferences (100.0%) as well as an average percentage (66.7%) among the survey respondents who use the official document system (ODS) both regularly and occasionally. How often have you raised concerns about the services provided? How do you rate the response to your concerns? % 14.3% 28.6% 21.4% Regularly Occasionally Rarely Never % Excellent 33.3% 33.3% 16.7% 16..7% Satisfactory Poor Very poor The survey demonstrates a good response to the concerns about the services provided, independent of the frequency of their raising concerns. The rate of response to the concerns is good with the average remarks expressing a satisfaction amounting to 66.7%. 6

8 Consistent levels of satisfaction in the survey conducted Meeting scheduling: Meeting Scheduling During the last 3 biennia the service was homogenous. The average rate was good in comparison with the previous surveys conducted resulting with an overall point of 3.80 This trend remains in 2011.The trend is stable and almost equable with the previous surveys conducted. Interpretation: Interpretation During the last 3 biennia, the service was very equable and stable with the very good grading and as result the overall point average was The trend shows a stable rate in comparison with the previous survey. The trend is stable and shows a descending rate in comparison with the previous surveys conducted. The evaluation point is very good. Linguistic quality of documents: Linguistic quality of documents During the last 3 biennia the service was very equable. The evaluation point of 3.69 shows a slight decrease in comparison with the previous survey conducted. The trend shows a stable linguistic quality of documents and the average rate is good. Document distribution: Document distribution This service is closely linked to the timeliness of the issuance of the documents and depends on it. The average rate is good resulting with an overall point of The trend shows descending rate in comparison with the previous survey conducted. 7

9 Consistent levels of satisfaction in the survey conducted Summary records: Summary records During the last 3 biennia the service was homogenous. The average rate is good in comparison with the previous surveys conducted resulting with an overall point of This trend remains in 2011.The trend is stable and almost equable with the previous surveys conducted. Conference officers: Conference officers During the last 3 biennia the service was homogenous with the best marks and as result the overall point was The trend shows a stable rate and very good services provided by the DCM Conferences officers. This trend remains in 2011 and shows a stable, very good rate. Official Document System (ODS): 5.0 Official Document System (ODS) The evaluation is good in comparison with the previous surveys conducted resulting with an overall point of The trend is stable and shows slightly descending rate in comparison with the previous surveys conducted. Timeliness of issuance of documents: Timeliness of issuance of documents During the last 3 biennia, the issuance of the documents has been perceived as the weakest point in the survey. The average evaluation is satisfactory resulting with an overall point of The trend shows a descending rate in comparison with the previously conducted surveys. 8

10 Observations from delegations MEETINGS PLANNING L'organisation et le service de conférence sont, à mon avis, de la grande qualité. Programmes respectées! TRANSLATION Les documents disponibles sont claire bien élabores avec un bon résume, mais nous constations que la plupart des documents sont en anglais et non traduit en français. Il faut remédier à ce problème surtout pour le compterendu. Le français doit être traité au même titre que l'anglais. INTERPRETATION Le problème majeur, c'est l'indisponibilité des documents et publications en français, ainsi que l'absence d'interprétation durant, certaines réunions. The interpretation services were very impressive. ODS What is ODS? 9

11 Observations from delegations TIMELINESS OF ISSUANCE OF DOCUMENTS/DOCUMENTS DISTRIBUTION Les documents disponibles sont claire bien élabores avec un bon résume, mais nous constations que la plupart des documents sont en anglais et non traduit en français. Il faut remédier à ce problème surtout pour le compterendu. Le problème majeur, c'est l'indisponibilité des documents et publications en français, ainsi que l'absence d'interprétation durant, certaines réunions. Ne pas distribuer les documents et publications s'ils ne sont pas disponibles dans toutes les langues officielles du système des Nations-Unies. Au niveau de la traduction de documents phares, comme le rapport sur le commerce et le développement, je pense qu'elle est trop tardive en français et en espagnol. Je pense qu'il serait important de faire venir plus d'auteurs francophones du sud. Les documents ne sont pas souvent disponibles en Français si non jamais. Est-ce qu il n ya pas d effets francophones qui pouvez faire des études ni les rapports en Française? Nous aimerions avoir à disposition la documentation en Français. Les rapports, études et autres documents renferment beaucoup de données importantes et précieuses sauf qu elles ne sont pas souvent disponibles en français dans les délais. Nous assistons à des débats autour de rapports que nous ne les expliquer et que nous ne pouvons critiquer. Estce que la langue officielle de l'onu est seulement l'anglais? Presque tous les documents sont en anglais, ceux en français sont tous en arrivent tardivement. Fournis les documents en Français en temps! Respecter les délais de parution des documents! 10

12 Observations from delegations CONFERENCE ROOM ASSISTANCE Most of the time, conference services staff are quite helpful, but there are some! Conference service staff is helpful and cooperation from the concerned desk is moderate and need to be improved. Improve security in the conference rooms. The act of theft of the personal property took place in the room. SERVICES PROVIDED L'organisation et le service de conférence sont, à mon avis, de la grande qualité. The cooperation from the concerned desk is moderate and need to be improved. Programmes respectées! OTHERS At least drinking water facility to be provided in the meeting rooms. Improve security in the conference rooms. The act of theft of the personal property took place in the room. 11

Archived Content. Contenu archivé

Archived Content. Contenu archivé ARCHIVED - Archiving Content ARCHIVÉE - Contenu archivé Archived Content Contenu archivé Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject

More information

Archived Content. Contenu archivé

Archived Content. Contenu archivé ARCHIVED - Archiving Content ARCHIVÉE - Contenu archivé Archived Content Contenu archivé Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject

More information

Archived Content. Contenu archivé

Archived Content. Contenu archivé ARCHIVED - Archiving Content ARCHIVÉE - Contenu archivé Archived Content Contenu archivé Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject

More information

Archived Content. Contenu archivé

Archived Content. Contenu archivé ARCHIVED - Archiving Content ARCHIVÉE - Contenu archivé Archived Content Contenu archivé Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject

More information

General Certificate of Education Advanced Level Examination June 2012

General Certificate of Education Advanced Level Examination June 2012 General Certificate of Education Advanced Level Examination June 2012 French Unit 4 Speaking Test Candidate s Material To be conducted by the teacher examiner between 7 March and 15 May 2012 (FRE4T) To

More information

Archived Content. Contenu archivé

Archived Content. Contenu archivé ARCHIVED - Archiving Content ARCHIVÉE - Contenu archivé Archived Content Contenu archivé Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject

More information

AP FRENCH LANGUAGE AND CULTURE 2013 SCORING GUIDELINES

AP FRENCH LANGUAGE AND CULTURE 2013 SCORING GUIDELINES AP FRENCH LANGUAGE AND CULTURE 2013 SCORING GUIDELINES Interpersonal Writing: E-mail Reply 5: STRONG performance in Interpersonal Writing Maintains the exchange with a response that is clearly appropriate

More information

Archived Content. Contenu archivé

Archived Content. Contenu archivé ARCHIVED - Archiving Content ARCHIVÉE - Contenu archivé Archived Content Contenu archivé Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject

More information

Measuring Policing Complexity: A Research Based Agenda

Measuring Policing Complexity: A Research Based Agenda ARCHIVED - Archiving Content ARCHIVÉE - Contenu archivé Archived Content Contenu archivé Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject

More information

HEALTH CARE DIRECTIVES ACT

HEALTH CARE DIRECTIVES ACT A11 HEALTH CARE DIRECTIVES ACT Advances in medical research and treatments have, in many cases, enabled health care professionals to extend lives. Most of these advancements are welcomed, but some people

More information

EPREUVE D EXPRESSION ORALE. SAVOIR et SAVOIR-FAIRE

EPREUVE D EXPRESSION ORALE. SAVOIR et SAVOIR-FAIRE EPREUVE D EXPRESSION ORALE SAVOIR et SAVOIR-FAIRE Pour présenter la notion -The notion I m going to deal with is The idea of progress / Myths and heroes Places and exchanges / Seats and forms of powers

More information

Archived Content. Contenu archivé

Archived Content. Contenu archivé ARCHIVED - Archiving Content ARCHIVÉE - Contenu archivé Archived Content Contenu archivé Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject

More information

ROME INTERNATIONAL MIDDLE/HIGH SCHOOL SYNOPSIS 2015-16

ROME INTERNATIONAL MIDDLE/HIGH SCHOOL SYNOPSIS 2015-16 ROME INTERNATIONAL MIDDLE/HIGH SCHOOL SYNOPSIS 2015-16 TEACHER: SUBJECT: French CLASS: Grade 9 UNIT TITLE DURATION UNIT SUMMARY ASSESSMENT Our world September Pupils develop speaking and writing at greater

More information

Archived Content. Contenu archivé

Archived Content. Contenu archivé ARCHIVED - Archiving Content ARCHIVÉE - Contenu archivé Archived Content Contenu archivé Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject

More information

Archived Content. Contenu archivé

Archived Content. Contenu archivé ARCHIVED - Archiving Content ARCHIVÉE - Contenu archivé Archived Content Contenu archivé Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject

More information

Hours: The hours for the class are divided between practicum and in-class activities. The dates and hours are as follows:

Hours: The hours for the class are divided between practicum and in-class activities. The dates and hours are as follows: March 2014 Bienvenue à EDUC 1515 Français Langue Seconde Partie 1 The following information will allow you to plan in advance for the upcoming session of FSL Part 1 and make arrangements to complete the

More information

Cliquez sur le résultat que vous avez obtenu au test de classement linguistique Click on the result you obtained following the language test

Cliquez sur le résultat que vous avez obtenu au test de classement linguistique Click on the result you obtained following the language test Cliquez sur le résultat que vous avez obtenu au test de classement linguistique Click on the result you obtained following the language test E1N (SVP contactez-nous si vous avez obtenu ce résultat / Please

More information

Note concernant votre accord de souscription au service «Trusted Certificate Service» (TCS)

Note concernant votre accord de souscription au service «Trusted Certificate Service» (TCS) Note concernant votre accord de souscription au service «Trusted Certificate Service» (TCS) Veuillez vérifier les éléments suivants avant de nous soumettre votre accord : 1. Vous avez bien lu et paraphé

More information

AP FRENCH LANGUAGE 2008 SCORING GUIDELINES

AP FRENCH LANGUAGE 2008 SCORING GUIDELINES AP FRENCH LANGUAGE 2008 SCORING GUIDELINES Part A (Essay): Question 31 9 Demonstrates STRONG CONTROL Excellence Ease of expression marked by a good sense of idiomatic French. Clarity of organization. Accuracy

More information

STUDENT APPLICATION FORM (Dossier d Inscription) ACADEMIC YEAR 2010-2011 (Année Scolaire 2010-2011)

STUDENT APPLICATION FORM (Dossier d Inscription) ACADEMIC YEAR 2010-2011 (Année Scolaire 2010-2011) Institut d Administration des Entreprises SOCRATES/ERASMUS APPLICATION DEADLINE : 20th November 2010 OTHER (Autre) STUDENT APPLICATION FORM (Dossier d Inscription) ACADEMIC YEAR 2010-2011 (Année Scolaire

More information

Archived Content. Contenu archivé

Archived Content. Contenu archivé ARCHIVED - Archiving Content ARCHIVÉE - Contenu archivé Archived Content Contenu archivé Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject

More information

2012 Syllabus. Vocal Revisions September 2015

2012 Syllabus. Vocal Revisions September 2015 2012 Syllabus Vocal Revisions TABLE OF CONTENTS - TABLE DES MATIÈRES VOCAL SECTION GIRLS ENGLISH VOCAL SOLOS SOLOS VOCAL ANGLAIS FILLES GIRLS FRENCH VOCAL SOLOS SOLOS VOCALS FRANÇAIS FILLES BOYS ENGLISH

More information

Personnalisez votre intérieur avec les revêtements imprimés ALYOS design

Personnalisez votre intérieur avec les revêtements imprimés ALYOS design Plafond tendu à froid ALYOS technology ALYOS technology vous propose un ensemble de solutions techniques pour vos intérieurs. Spécialiste dans le domaine du plafond tendu, nous avons conçu et développé

More information

Office of the Auditor General / Bureau du vérificateur général FOLLOW-UP TO THE 2010 AUDIT OF COMPRESSED WORK WEEK AGREEMENTS 2012 SUIVI DE LA

Office of the Auditor General / Bureau du vérificateur général FOLLOW-UP TO THE 2010 AUDIT OF COMPRESSED WORK WEEK AGREEMENTS 2012 SUIVI DE LA Office of the Auditor General / Bureau du vérificateur général FOLLOW-UP TO THE 2010 AUDIT OF COMPRESSED WORK WEEK AGREEMENTS 2012 SUIVI DE LA VÉRIFICATION DES ENTENTES DE SEMAINE DE TRAVAIL COMPRIMÉE

More information

ENABLING OBJECTIVE AND TEACHING POINTS. DRILL: 401.02 5. TIME: One 30 minutes period. 6. METHOD/APPROACH: a. demonstration; and. b. performance.

ENABLING OBJECTIVE AND TEACHING POINTS. DRILL: 401.02 5. TIME: One 30 minutes period. 6. METHOD/APPROACH: a. demonstration; and. b. performance. CHAPTER 4: LESSON SPECIFICATIONS COURSE TITLE: GREEN STAR COURSE ENABLING OBJECTIVE AND TEACHING POINTS CTS NUMBER: A-CR-CCP-116/PC-001 TRAINING DETAILS DRILL: 401.02 5. TIME: One 30 minutes period. 1.

More information

Archived Content. Contenu archivé

Archived Content. Contenu archivé ARCHIVED - Archiving Content ARCHIVÉE - Contenu archivé Archived Content Contenu archivé Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject

More information

Bicultural child in the Dordogne English classroom to be French or not to be? NORAH LEROY ESPE D AQUITAINE - UNIVERSITÉ DE BORDEAUX

Bicultural child in the Dordogne English classroom to be French or not to be? NORAH LEROY ESPE D AQUITAINE - UNIVERSITÉ DE BORDEAUX Bicultural child in the Dordogne English classroom to be French or not to be? NORAH LEROY ESPE D AQUITAINE - UNIVERSITÉ DE BORDEAUX The Context The Dordogne has experienced an escalating number of British

More information

Une campagne de sensibilisation est lancée (1) pour lutter (1) contre les conséquences de l'alcool au volant. Il faut absolument réussir (2).

Une campagne de sensibilisation est lancée (1) pour lutter (1) contre les conséquences de l'alcool au volant. Il faut absolument réussir (2). > les verbes du groupe deux la forme passive beaucoup de, trop de: les adverbes de quantité L'affiche est posée (1) sur le bord des routes pour sensibiliser (1) les gens au problème de l'alcool au volant.

More information

Survey on use of Taser International 21ft cartridges

Survey on use of Taser International 21ft cartridges ARCHIVED - Archiving Content ARCHIVÉE - Contenu archivé Archived Content Contenu archivé Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject

More information

AP FRENCH LANGUAGE AND CULTURE EXAM 2015 SCORING GUIDELINES

AP FRENCH LANGUAGE AND CULTURE EXAM 2015 SCORING GUIDELINES AP FRENCH LANGUAGE AND CULTURE EXAM 2015 SCORING GUIDELINES Identical to Scoring Guidelines used for German, Italian, and Spanish Language and Culture Exams Presentational Writing: Persuasive Essay 5:

More information

Liste d'adresses URL

Liste d'adresses URL Liste de sites Internet concernés dans l' étude Le 25/02/2014 Information à propos de contrefacon.fr Le site Internet https://www.contrefacon.fr/ permet de vérifier dans une base de donnée de plus d' 1

More information

Archived Content. Contenu archivé

Archived Content. Contenu archivé ARCHIVED - Archiving Content ARCHIVÉE - Contenu archivé Archived Content Contenu archivé Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject

More information

ORGANISATION MONDIALE DE LA SANTE WORLD HEALTH ORGANIZATION. A20/VB/10 22 May I967 22 mai 1967 TWENTIETH WORLD HEALTH ASSEMBLY

ORGANISATION MONDIALE DE LA SANTE WORLD HEALTH ORGANIZATION. A20/VB/10 22 May I967 22 mai 1967 TWENTIETH WORLD HEALTH ASSEMBLY WORLD HEALTH ORGANIZATION ORGANISATION MONDIALE DE LA SANTE TWENTIETH WORLD HEALTH ASSEMBLY VINGTIEME ASSEMBLEE MONDIALE DE LA SANÏÉ - Í F 5 -' Si 2 4 MA! yj j * A20/VB/10 22 May I967 22 mai 1967 Provisional

More information

2013 Languages: French GA 3: Examination

2013 Languages: French GA 3: Examination 2013 Languages: French GA 3: Written component GENERAL COMMENTS Most students responded well to the 2013 French examination. Students made an effort to incorporate complex grammatical structures such as

More information

Cours de base / Basic Courses. Niveau avancé / Advanced Level ESL 1112 ESL 1113 ESL 2111 ESL 2112 ESL 2113

Cours de base / Basic Courses. Niveau avancé / Advanced Level ESL 1112 ESL 1113 ESL 2111 ESL 2112 ESL 2113 Cliquez sur le dernier cours d anglais langue seconde (ESL) que vous avez complété Click on the last English as a Second Language (ESL) course you have completed / ESL 1112 / & & N.B. : Les auditeurs ne

More information

Percentage Ladder French Unit 1: Qu est-ce que tu aimes regarder? Year 8 Reading and Speaking

Percentage Ladder French Unit 1: Qu est-ce que tu aimes regarder? Year 8 Reading and Speaking Percentage Ladder French Unit 1: Qu est-ce que tu aimes regarder? Year 8 and Percentage I can Prove it! 80% I can understand authentic spoken texts and material from a range of voices. I can paraphrase

More information

Archived Content. Contenu archivé

Archived Content. Contenu archivé ARCHIVED - Archiving Content ARCHIVÉE - Contenu archivé Archived Content Contenu archivé Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject

More information

Altiris Patch Management Solution for Windows 7.6 from Symantec Third-Party Legal Notices

Altiris Patch Management Solution for Windows 7.6 from Symantec Third-Party Legal Notices Appendix A Altiris Patch Management Solution for Windows 7.6 from Symantec Third-Party Legal Notices This appendix includes the following topics: Third-Party Legal Attributions CabDotNet MICROSOFT PLATFORM

More information

Le(s) auteur(s) par la presente cede(nt) a. I'IFIP en toute exclusivite et dans tous les pays tous les droits relatifs a. l'oeuvre

Le(s) auteur(s) par la presente cede(nt) a. I'IFIP en toute exclusivite et dans tous les pays tous les droits relatifs a. l'oeuvre To be enclosed in the envelope with your manuscript on off-set sheets and three copies of the manuscript. A joindre a. l'envoi de la communication. 2nd IFIP WORLD CONFERENCE COMPUTERS IN EDUCATION Marseille

More information

Marks Communication /10 Range and Accuracy of Language /10 Pronunciation and Intonation /5 Interaction and Fluency /5 TOTAL /30

Marks Communication /10 Range and Accuracy of Language /10 Pronunciation and Intonation /5 Interaction and Fluency /5 TOTAL /30 Controlled Speaking Assessment Preparation Once you have prepared your answers to the questions record your answers and listen back to them as you listen, complete the check sheet below : Time it to ensure

More information

Archived Content. Contenu archivé

Archived Content. Contenu archivé ARCHIVED - Archiving Content ARCHIVÉE - Contenu archivé Archived Content Contenu archivé Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject

More information

ORDER FORM FAX: 1-877-913-5920

ORDER FORM FAX: 1-877-913-5920 ORDER FORM FAX: 1-877-913-5920 CLIENT No. BILL TO School Board School Address City Province Postal Code Phone ( ) Fax ( ) DATE SHIP TO (if different from the Bill to address) School Board School Address

More information

AP FRENCH LANGUAGE AND CULTURE EXAM 2015 SCORING GUIDELINES

AP FRENCH LANGUAGE AND CULTURE EXAM 2015 SCORING GUIDELINES AP FRENCH LANGUAGE AND CULTURE EXAM 2015 SCORING GUIDELINES Identical to Scoring Guidelines used for German, Italian, and Spanish Language and Culture Exams Interpersonal Writing: E-mail Reply 5: STRONG

More information

Langages Orientés Objet Java

Langages Orientés Objet Java Langages Orientés Objet Java Exceptions Arnaud LANOIX Université Nancy 2 24 octobre 2006 Arnaud LANOIX (Université Nancy 2) Langages Orientés Objet Java 24 octobre 2006 1 / 32 Exemple public class Example

More information

2. Il faut + infinitive and its more nuanced alternative il faut que + subjunctive.

2. Il faut + infinitive and its more nuanced alternative il faut que + subjunctive. Teaching notes This resource is designed to enable students to broaden their range of expression on the issue of homelessness and poverty, specifically in terms of suggesting possible solutions. The aim

More information

I will explain to you in English why everything from now on will be in French

I will explain to you in English why everything from now on will be in French I will explain to you in English why everything from now on will be in French Démarche et Outils REACHING OUT TO YOU I will explain to you in English why everything from now on will be in French All French

More information

Sun Management Center Change Manager 1.0.1 Release Notes

Sun Management Center Change Manager 1.0.1 Release Notes Sun Management Center Change Manager 1.0.1 Release Notes Sun Microsystems, Inc. 4150 Network Circle Santa Clara, CA 95054 U.S.A. Part No: 817 0891 10 May 2003 Copyright 2003 Sun Microsystems, Inc. 4150

More information

Level 2 French, 2014

Level 2 French, 2014 91121 911210 2SUPERVISOR S Level 2 French, 2014 91121 Demonstrate understanding of a variety of written and / or visual French text(s) on familiar matters 9.30 am Wednesday 26 November 2014 Credits: Five

More information

French 8655/S 8655/S. AQA Level 1/2 Certificate June 2014. Teacher s Booklet. To be conducted by the teacher-examiner between 24 April and 15 May 2014

French 8655/S 8655/S. AQA Level 1/2 Certificate June 2014. Teacher s Booklet. To be conducted by the teacher-examiner between 24 April and 15 May 2014 AQA Level 1/2 Certificate June 2014 French 8655/S Paper 3 Speaking Test Teacher s Booklet To be conducted by the teacher-examiner between 24 April and 15 May 2014 Time allowed: 11 minutes (including 2

More information

10 mistakes not to make in France!

10 mistakes not to make in France! 10 mistakes not to make in France! Have you ever heard of false friends? No? Well, let us fix that! False friends are words that are identical in English and in French and so mistakenly lead you to think

More information

Altiris Patch Management Solution for Windows 7.5 SP1 from Symantec Third-Party Legal Notices

Altiris Patch Management Solution for Windows 7.5 SP1 from Symantec Third-Party Legal Notices Appendix A Altiris Patch Management Solution for Windows 7.5 SP1 from Symantec Third-Party Legal Notices This appendix includes the following topics: Third-Party Legal Attributions CabDotNet XML-RPC.NET

More information

Proposition d intervention

Proposition d intervention MERCREDI 8 NOVEMBRE Conférence retrofitting of social housing: financing and policies options Lieu des réunions: Hotel Holiday Inn,8 rue Monastiriou,54629 Thessaloniki 9.15-10.30 : Participation à la session

More information

Archived Content. Contenu archivé

Archived Content. Contenu archivé ARCHIVED - Archiving Content ARCHIVÉE - Contenu archivé Archived Content Contenu archivé Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject

More information

MapReduce Détails Optimisation de la phase Reduce avec le Combiner

MapReduce Détails Optimisation de la phase Reduce avec le Combiner MapReduce Détails Optimisation de la phase Reduce avec le Combiner S'il est présent, le framework insère le Combiner dans la pipeline de traitement sur les noeuds qui viennent de terminer la phase Map.

More information

TIMISKAMING FIRST NATION

TIMISKAMING FIRST NATION Post-Secondary Financial Assistance Forms TFN EDUCATION 2014-05-01 TIMISKAMING FIRST NATION 0 Education Dept. Application Check List Please enclose the following when applying: Form: Statement of Intent

More information

AgroMarketDay. Research Application Summary pp: 371-375. Abstract

AgroMarketDay. Research Application Summary pp: 371-375. Abstract Fourth RUFORUM Biennial Regional Conference 21-25 July 2014, Maputo, Mozambique 371 Research Application Summary pp: 371-375 AgroMarketDay Katusiime, L. 1 & Omiat, I. 1 1 Kampala, Uganda Corresponding

More information

Certificat de fusion. Certificate of Amalgamation. Canada Business Corporations Act. Loi canadienne sur les sociétés par actions

Certificat de fusion. Certificate of Amalgamation. Canada Business Corporations Act. Loi canadienne sur les sociétés par actions Industry Canada Industrie Canada Certificate of Amalgamation Canada Business Corporations Act Certificat de fusion Loi canadienne sur les sociétés par actions Franco-Nevada Corporation 445771-4 Name of

More information

State of Maryland Health Insurance Exchange

State of Maryland Health Insurance Exchange Les résumés et les traductions contenus dans le présent avis ont été préparés par Primary Care Coalition mais n'ont pas été révisés ou approuvés par Maryland Health Connection. Notice Date: 03/30/2015

More information

Mini-Assessment Review. Les instructions: Create a dialogue with you and someone else. In this dialogue:

Mini-Assessment Review. Les instructions: Create a dialogue with you and someone else. In this dialogue: Mini-Assessment Review Les instructions: Create a dialogue with you and someone else. In this dialogue: Say a greeting Say your name Ask the other person's name Say your nationality State the other person's

More information

REDÉCOUVRIR LA BOURSE DE MONTRÉAL REDISCOVER THE MONTRÉAL EXCHANGE. Luc Bertrand. Président et chef de la direction

REDÉCOUVRIR LA BOURSE DE MONTRÉAL REDISCOVER THE MONTRÉAL EXCHANGE. Luc Bertrand. Président et chef de la direction REDÉCOUVRIR LA BOURSE DE MONTRÉAL REDISCOVER THE MONTRÉAL EXCHANGE Luc Bertrand Président et chef de la direction President and Chief Executive Officer Bourse de Montréal University Club of Montréal 29

More information

Report to Rapport au: Council Conseil 9 December 2015 / 9 décembre 2015. Submitted on October 26, 2015 Soumis le 26 octobre 2015

Report to Rapport au: Council Conseil 9 December 2015 / 9 décembre 2015. Submitted on October 26, 2015 Soumis le 26 octobre 2015 1 Report to Rapport au: Council Conseil 9 December 2015 / 9 décembre 2015 Submitted on October 26, 2015 Soumis le 26 octobre 2015 Submitted by Soumis par: Susan Jones, Acting Deputy City Manager, City

More information

N1 Grid Service Provisioning System 5.0 User s Guide for the Linux Plug-In

N1 Grid Service Provisioning System 5.0 User s Guide for the Linux Plug-In N1 Grid Service Provisioning System 5.0 User s Guide for the Linux Plug-In Sun Microsystems, Inc. 4150 Network Circle Santa Clara, CA 95054 U.S.A. Part No: 819 0735 December 2004 Copyright 2004 Sun Microsystems,

More information

FACULTY OF MANAGEMENT MBA PROGRAM

FACULTY OF MANAGEMENT MBA PROGRAM FACULTY OF MANAGEMENT MBA PROGRAM APPLICATION PROCEDURES: Completed files are evaluated on a rolling basis. Although the MBA Admissions office notifies all applicants of any outstanding documents electronically,

More information

Future Entreprise. Jean-Dominique Meunier NEM Executive Director www.nem-initiative.org. Nov. 23, 2009 FIA Stockholm

Future Entreprise. Jean-Dominique Meunier NEM Executive Director www.nem-initiative.org. Nov. 23, 2009 FIA Stockholm Future Entreprise Jean-Dominique Meunier NEM Executive Director www.nem-initiative.org Nov. 23, 2009 FIA Stockholm 1 Nov. 23, 2009 FIA Stockholm Source : @JDM 2 Nov. 23, 2009 FIA Stockholm Source : @JDM

More information

ELEMENTARY SCHOOL REPORT CARD A GUIDE FOR TEACHERS. Progress during the cycle

ELEMENTARY SCHOOL REPORT CARD A GUIDE FOR TEACHERS. Progress during the cycle The report card covers a two-year cycle. There are four formal reporting periods per year for a total of 8 reporting periods per cycle. Report cards can be supplemented by other communication tools to

More information

Archived Content. Contenu archivé

Archived Content. Contenu archivé ARCHIVED - Archiving Content ARCHIVÉE - Contenu archivé Archived Content Contenu archivé Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject

More information

RÉPONSE DE ÉNERGIE LA LIÈVRE S.E.C. ET D ÉNERGIE BROOKFIELD MARKETING INC. À LA DEMANDE DE RENSEIGNEMENT N o 1 DE LA RÉGIE DE L ÉNERGIE («RÉGIE»)

RÉPONSE DE ÉNERGIE LA LIÈVRE S.E.C. ET D ÉNERGIE BROOKFIELD MARKETING INC. À LA DEMANDE DE RENSEIGNEMENT N o 1 DE LA RÉGIE DE L ÉNERGIE («RÉGIE») RÉGIE DE L ÉNERGIE DOSSIER : R-3625-2007 RÉPONSE DE ÉNERGIE LA LIÈVRE S.E.C. ET D ÉNERGIE BROOKFIELD MARKETING INC. À LA DEMANDE DE RENSEIGNEMENT N o 1 DE LA RÉGIE DE L ÉNERGIE («RÉGIE») Page 2 de 7 Question

More information

Group Projects M1 - Cubbyhole

Group Projects M1 - Cubbyhole SUPINFO Academic Dept. Project presentation Group Projects Version 1.0 Last update: 20/11/2013 Use: Students Author: Samuel CUELLA Conditions d utilisations : SUPINFO International University vous permet

More information

Les Métiers (Jobs and Professions)

Les Métiers (Jobs and Professions) Purpose and requirements: The main themes of the lesson are jobs and professions. Here, students are encouraged to talk and interact verbally since most of the lesson does not require any writing. It introduces

More information

FOR TEACHERS ONLY The University of the State of New York

FOR TEACHERS ONLY The University of the State of New York FOR TEACHERS ONLY The University of the State of New York REGENTS HIGH SCHOOL EXAMINATION F COMPREHENSIVE EXAMINATION IN FRENCH Friday, June 16, 2006 1:15 to 4:15 p.m., only SCORING KEY Updated information

More information

Centre for English and Additional Languages (CEAL) FRE201/1201 French (Post-Beginner Level)

Centre for English and Additional Languages (CEAL) FRE201/1201 French (Post-Beginner Level) FRE201/1201 French (Post-Beginner Level) Course Title : French (Post-Beginner Level) Course Code : FRE201/FRE1201 Year of Study : 2, 3 & 4 in priority (open to Year 1) Number of Credits/ Term : Nil Mode

More information

National Quali cations SPECIMEN ONLY

National Quali cations SPECIMEN ONLY H National Quali cations SPECIMEN ONLY SQ7/H/03 Mark French Listening and Writing FOR OFFICIAL USE Date Not applicable Duration hour *SQ7H03* Fill in these boxes and read what is printed below. Full name

More information

Level 3 French, 2015

Level 3 French, 2015 91543 915430 3SUPERVISOR S Level 3 French, 2015 91543 Demonstrate understanding of a variety of extended spoken French texts 9.30 a.m. Wednesday 18 November 2015 Credits: Five Achievement Achievement with

More information

Sun StorEdge A5000 Installation Guide

Sun StorEdge A5000 Installation Guide Sun StorEdge A5000 Installation Guide for Windows NT Server 4.0 Sun Microsystems, Inc. 901 San Antonio Road Palo Alto, CA 94303-4900 USA 650 960-1300 Fax 650 969-9131 Part No. 805-7273-11 October 1998,

More information

French Property Registering System: Evolution to a Numeric Format?

French Property Registering System: Evolution to a Numeric Format? Frantz DERLICH, France Key words: Property - Registering - Numeric system France Mortgages. ABSTRACT French property registering system is based on the Napoleon system: the cadastre is only a fiscal guarantee

More information

Electrical/Electronics

Electrical/Electronics Electrical/Electronics Volume 8 December 2007 Issue date: December 21, 2007 Info Update is published by the Canadian Standards Association (CSA) eight times a year. It contains important information about

More information

Processed weight to live-weight conversion factors for Atlantic halibut (Hippoglossus hippoglossus) of the Scotian Shelf and Southern Grand Banks

Processed weight to live-weight conversion factors for Atlantic halibut (Hippoglossus hippoglossus) of the Scotian Shelf and Southern Grand Banks Fisheries and Oceans Canada Pêches et Océans Canada Canadian Stock Assessment Secretariat Research Document 99/157 Not to be cited without permission of the authors 1 Secrétariat canadien pour l évaluation

More information

7th Grade - Middle School Beginning French

7th Grade - Middle School Beginning French Quarter 1 Introduction p.2-11 1 1 1 2 Cultural Context: Why Speak French Geography of France and Francophonie French and Francophone Names Communicative Functions: Classroom rules and expectations Cultural

More information

BUSINESS PROCESS OPTIMIZATION. OPTIMIZATION DES PROCESSUS D ENTERPRISE Comment d aborder la qualité en améliorant le processus

BUSINESS PROCESS OPTIMIZATION. OPTIMIZATION DES PROCESSUS D ENTERPRISE Comment d aborder la qualité en améliorant le processus BUSINESS PROCESS OPTIMIZATION How to Approach Quality by Improving the Process OPTIMIZATION DES PROCESSUS D ENTERPRISE Comment d aborder la qualité en améliorant le processus Business Diamond / Le losange

More information

SAMPLE ASSESSMENT MATERIALS GCSE. WJEC GCSE in FRENCH. Teaching from 2016 APPROVED BY QUALIFICATIONS WALES

SAMPLE ASSESSMENT MATERIALS GCSE. WJEC GCSE in FRENCH. Teaching from 2016 APPROVED BY QUALIFICATIONS WALES GCSE WJEC GCSE in FRENCH APPROVED BY QUALIFICATIONS WALES SAMPLE ASSESSMENT MATERIALS Teaching from 2016 This Qualifications Wales regulated qualification is not available to centres in England. GCSE

More information

FOR TEACHERS ONLY The University of the State of New York

FOR TEACHERS ONLY The University of the State of New York FOR TEACHERS ONLY The University of the State of New York REGENTS HIGH SCHOOL EXAMINATION F COMPREHENSIVE EXAMINATION IN FRENCH Wednesday, June 22, 2011 9:15 a.m. to 12:15 p.m., only SCORING KEY Updated

More information

Time Management. Meaning of Work

Time Management. Meaning of Work Time Management & Meaning of Work Time Management & Meaning of Work b y Pierre Moniz-Barreto 28th April 2015 P i e r r e M o n i z - B a r r e t o / A b b a y e d e B a s s a c ( C o g n a c ) WHY such

More information

Inspection des engins de transport

Inspection des engins de transport Inspection des engins de transport Qu est-ce qu on inspecte? Inspection des engins de transport Inspection administrative préalable à l'inspection: - Inspection des documents d'accompagnement. Dans la

More information

Sun Enterprise Optional Power Sequencer Installation Guide

Sun Enterprise Optional Power Sequencer Installation Guide Sun Enterprise Optional Power Sequencer Installation Guide For the Sun Enterprise 6500/5500 System Cabinet and the Sun Enterprise 68-inch Expansion Cabinet Sun Microsystems, Inc. 901 San Antonio Road Palo

More information

Elizabethtown Area School District French III

Elizabethtown Area School District French III Elizabethtown Area School District French III Course Number: 610 Length of Course: 18 weeks Grade Level: 10-12 Elective Total Clock Hours: 120 Length of Period: 80 minutes Date Written: Spring 2009 Periods

More information

Solaris 10 Documentation README

Solaris 10 Documentation README Solaris 10 Documentation README Sun Microsystems, Inc. 4150 Network Circle Santa Clara, CA 95054 U.S.A. Part No: 817 0550 10 January 2005 Copyright 2005 Sun Microsystems, Inc. 4150 Network Circle, Santa

More information

Archived Content. Contenu archivé

Archived Content. Contenu archivé ARCHIVED - Archiving Content ARCHIVÉE - Contenu archivé Archived Content Contenu archivé Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject

More information

Elizabethtown Area School District French II

Elizabethtown Area School District French II Elizabethtown Area School District French II Course Number: 605 Length of Course: 18 weeks Grade Level: 9-12 Total Clock Hours: 120 Length of Period: 80 minutes Date Written: Spring 2009 Periods per Week/Cycle:

More information

Raconte-moi : Les deux petites souris

Raconte-moi : Les deux petites souris Raconte-moi : Les deux petites souris 1. Content of the story: Two little mice called Sophie and Lulu live in a big house in Paris. Every day, an animal knock at the door of their big house.if they like

More information

ACP-EU Cooperation Programme in Science and Technology (S&T II) / Programme de Coopération ACP-UE pour la Science et la Technologie

ACP-EU Cooperation Programme in Science and Technology (S&T II) / Programme de Coopération ACP-UE pour la Science et la Technologie ACP Science and Technologie Programme Programme Management Unit ACP-EU Cooperation Programme in Science and Technology (S&T II) / Programme de Coopération ACP-UE pour la Science et la Technologie EuropeAid/133437/D/ACT/ACPTPS

More information

"Internationalization vs. Localization: The Translation of Videogame Advertising"

Internationalization vs. Localization: The Translation of Videogame Advertising Article "Internationalization vs. Localization: The Translation of Videogame Advertising" Raquel de Pedro Ricoy Meta : journal des traducteurs / Meta: Translators' Journal, vol. 52, n 2, 2007, p. 260-275.

More information

ARTICLES OF INCORPORATION Form 1

ARTICLES OF INCORPORATION Form 1 Page 1 ARTICLES OF INCORPORATION Form 1 Processing Type - Mode de Traitement: E-Commerce 1. Name of Corporation - Dénomination de la société XXXXXXXXX CANADA INC. 2. The province or territory in Canada

More information

Introduction ToIP/Asterisk Quelques applications Trixbox/FOP Autres distributions Conclusion. Asterisk et la ToIP. Projet tuteuré

Introduction ToIP/Asterisk Quelques applications Trixbox/FOP Autres distributions Conclusion. Asterisk et la ToIP. Projet tuteuré Asterisk et la ToIP Projet tuteuré Luis Alonso Domínguez López, Romain Gegout, Quentin Hourlier, Benoit Henryon IUT Charlemagne, Licence ASRALL 2008-2009 31 mars 2009 Asterisk et la ToIP 31 mars 2009 1

More information

Gaynes School French Scheme YEAR 8: weeks 8-13

Gaynes School French Scheme YEAR 8: weeks 8-13 Studio 2 Rouge Module 2 Paris, je t adore! Unité 1 pp. 28 29 Une semaine à Paris Programme of Study GV1 Tenses (perfect: regular verbs) references LC1 Listening and responding LC4 Expressing ideas (writing)

More information

MASTER A DISTANCE «CLE/ CLS EN MILIEU SCOLAIRE»

MASTER A DISTANCE «CLE/ CLS EN MILIEU SCOLAIRE» Université d Artois U.F.R. de Langues Etrangères MASTER A DISTANCE Master Arts, Lettres et Langues Spécialité «CLE/ CLS en milieu scolaire» Voie Professionnelle ou Voie Recherche University of Artois Faculty

More information

Rio de Janeiro. Tout simplement, HISTORIQUE! RESULTATS SPORTIFS Christophe PINNA NICE ELITE SPORT 21, bd Carnot 06300 Nice Tél. : +33 (0)6 08 45 80 07 Fax : +33 (0)4 93 56 78 77 Email : c.pinna@wanadoo.fr

More information

Assessments; Optional module 1 vert assessments. Own test on the perfect tense

Assessments; Optional module 1 vert assessments. Own test on the perfect tense French Scheme of Work (MFL1/Third Year) Studio 3 Module 1 vert (By half-term of the Autumn Term) Learning Objectives/Module 1 Ma vie sociale d ado Concentrate on verbs and tenses. Opportunity to revise

More information

Archived Content. Contenu archivé

Archived Content. Contenu archivé ARCHIVED - Archiving Content ARCHIVÉE - Contenu archivé Archived Content Contenu archivé Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject

More information

THE DEVELOPMENT OF OFFICE SPACE AND ERGONOMICS STANDARDS AT THE CITY OF TORONTO: AN EXAMPLE OF SUCCESSFUL INCLUSION OF ERGONOMICS AT THE DESIGN STAGE

THE DEVELOPMENT OF OFFICE SPACE AND ERGONOMICS STANDARDS AT THE CITY OF TORONTO: AN EXAMPLE OF SUCCESSFUL INCLUSION OF ERGONOMICS AT THE DESIGN STAGE THE DEVELOPMENT OF OFFICE SPACE AND ERGONOMICS STANDARDS AT THE CITY OF TORONTO: AN EXAMPLE OF SUCCESSFUL INCLUSION OF ERGONOMICS AT THE DESIGN STAGE BYERS JANE, HARDY CHRISTINE, MCILWAIN LINDA, RAYBOULD

More information

Riverdale Collegiate Institute Toronto District School Board EVALUATION POLICY and COURSE OUTLINE 2012. Riverdale Collegiate Institute Course of Study

Riverdale Collegiate Institute Toronto District School Board EVALUATION POLICY and COURSE OUTLINE 2012. Riverdale Collegiate Institute Course of Study 1 Riverdale Collegiate Institute Toronto District School Board EVALUATION POLICY and COURSE OUTLINE 2012 Riverdale Collegiate Institute Course of Study CORE FRENCH, GRADE 10, ACADEMIC Note 1: All Ontario

More information