TruSmart Energy Smart PrePay TERMS OF SERVICE AGREEMENT

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "TruSmart Energy Smart PrePay TERMS OF SERVICE AGREEMENT"

Transcription

1 TruSmart Energy Smart PrePay TERMS OF SERVICE AGREEMENT Welcome to TruSmart Energy ( TruSmart Energy )! We are glad that you have chosen dpi Energy LLC d/b/a TruSmart Energy to serve as your retail electric provider ( REP ). This Terms of Service ( TOS ) document explains the terms and conditions that govern your electric service with TruSmart Energy. This TOS together with your enrollment documentation, if any, your Electricity Facts Label ( EFL ), your Prepaid Disclosure Statement ( PDS ) and the Your Rights as a Customer ( YRAC ) document form your Contract for electric service with TruSmart Energy. You and Your as used in the Contract means you, our customer. By accepting electric service from TruSmart Energy, you have agreed to be bound by the terms of your Contract. FOR OUTAGES AND EMERGENCIES 24 HOURS, 7 DAYS A WEEK ONCOR Service Area: CENTERPOINT Service Area: AEP TEXAS Service Area: TNMP Service Area: TruSmart Energy Contact Information: Customer Service: 855-TRU-SMART Monday - Friday 8:00 am 7:00 pm CST Saturday 8:00 am 2:00 pm CST Mailing Address: 3100 Richmond Avenue, Suite 405 Houston, TX Website: Smart PrePay Eligibility. In order to receive Smart PrePay electric service, your service location must have a provisioned Advanced Metering Systems ( AMS ) meter installed. Additionally, you must establish and maintain either an account or a text-enabled cell phone in order to receive account information. Smart PrePay electric service is not available to customers who are designated as a Critical Care Residential Customer or Chronic Condition Residential Customer by their Transmission and Distribution Utility ( TDU ). Pricing. The EFL provides details about the Smart PrePay product, which is a variable price product. The average price per kilowatt hour ( kwh ) includes the applicable Energy Charge, the daily Base Charge (for thirty (30) days) and all existing recurring charges (including transmission and distribution utility charges), but does not include non-recurring fees, taxes, or the Miscellaneous Gross Receipt Tax reimbursement. The Energy Charge and/or the daily Base Charge are subject to change with each service term (i.e., each time you make a payment) at the sole discretion of TruSmart Energy; a change in the Energy Charge and/or the daily Base Charge does not constitute a material change of the delivery of electric service by TruSmart Energy. Fees. TruSmart Energy may impose the following fees for services provided to you: payment transaction fee of $1.95, Summary of Usage and Payments ( SUP ) fee of $2.95 (paper copy only), disconnection fee of $10.00, reconnection fee of $10.00, expedite fee up to $40.00, insufficient funds fee up to $35.00, and/or any other fees assessed to TruSmart Energy by third parties (including, but not limited to, ERCOT, the Public Utility Commission of Texas ( PUCT ), or your TDU). Contract Term. This is a pre-pay Contract which you may cancel at any time. (See Service Termination below for details.) Your service under this Contract begins with the TDU assigns TruSmart Energy as your REP of record following the completion of your enrollment with TruSmart Energy, provided that you have established a Connection Balance (as defined in your PDS), and will continue until the electricity purchased with your initial payment is consumed. Your Contract will continue for additional service terms so long as you continue to make any additional payment(s) and consume electricity. If you fail to make any additional payment(s), this Contract (and your electric service) will be terminated. Your Right To Cancel. If you have switched to TruSmart Energy from another REP, you may exercise your right of rescission to cancel your Contract, without penalty or fee, by contacting us at the address or phone number at the top of this document within three (3) federal business days of receiving this TOS. The right of rescission does not apply a move-in. Service Termination. You may cancel your Smart PrePay Contract without penalty at any time by simply declining to make further payments or by switching to another REP. Upon receiving a final meter reading for your service location, TruSmart Energy will automatically refund any remaining balance of $5.00 or more by mailing a check to the mailing address listed on the account or to an address that you specify. Balances under $5.00 are refundable upon request. TruSmart Energy may terminate your electric service and your Contract if your service remains disconnected for a period of more than fourteen (14) days OR by giving you fourteen (14) days notice of intent to terminate. If your electric service and Contract are terminated by TruSmart Energy, all amounts owed by you to TruSmart Energy shall become immediately due and payable; your payment obligation to TruSmart Energy will continue until you have paid all amounts due. If you fail to pay all amounts due and we refer your outstanding balance to an attorney or collection agent for collection, or file a lawsuit, or collect your outstanding balance through probate, bankruptcy or other judicial proceedings, then you agree to pay all reasonable fees and expenses (including attorney fees) that we incur in the collection process. Billing and Payment; Disconnection for Non-Payment. In order to continue your service, you will be required to maintain an account balance above $10.00 (the Disconnection Balance"). Your usage will be recorded daily, and a dollar amount calculated at the rate per kilowatt hour ( kwh ) described in your EFL will be deducted from your current balance. You will not receive a monthly billing statement. Instead, you will be notified using the SPP-TOS PUCT#

2 TruSmart Energy Smart PrePay TERMS OF SERVICE AGREEMENT electronic contact means you provided starting three (3) days before your account balance is estimated to reach the Disconnection Balance. If you do not make an additional payment before your current balance reaches the Disconnection Balance, your electricity will be disconnected. (If your account balance current balance reaches the Disconnection Balance more quickly than expected, service may be disconnected as little as one day after you receive the low balance notification.) If your electricity is disconnected, you will be assessed a disconnection fee. You will be charged a Payment Transaction Fee whether you pay over the phone, over the internet, in person, or by mail. This fee will be deducted from your payment total. You may request a summary of usage and payment ( SUP ) detailing your metered electricity consumption and your payments by calling customer service. Disconnection of Service Without Prior Notice. TruSmart Energy has the right to disconnect your service without prior notice to you if i) there is attempted or actual theft of service, ii) there has been an attempt tamper with or bypass the TDU metering equipment, or iii) service has been reconnected without authority, or (iv) a known dangerous condition exists. If your TDU finds evidence of meter tampering at your premises, TruSmart Energy will pass through any TDU-imposed tampering charges to you. A tampering charge of up to $1000 may be applied to your current balance and a switch hold may be applied to your account preventing you from enrolling with another provider until the fee is paid. Reconnection. If your service is disconnected, and your account has a negative balance, you must pay off that amount in addition to the amounts disclosed below. In order to restart prepaid electric service, you must make a payment to establish a Connection Balance (as stated on your PDS). Assistance Paying Your Bills. Please call us if you anticipate having difficulty paying your bill. In certain circumstances based upon your qualifications and eligibility, you may be eligible for special payment arrangements, including the following: Deferred Payment Plan. A Deferred Payment Plan ( DPP ) is an agreement between you and TruSmart Energy that allows you to pay a negative current balance and Connection Balance over time. Upon your request, you are entitled to a DPP if: (i) your account reaches a negative balance of $50 or more during an extreme weather event as declared by ERCOT or other state authority; (ii) a state of disaster has been declared in your area by the Governor of Texas and the PUCT requires that DPPs be offered; or (iii) TruSmart Energy has underbilled your account by $50 or more for reasons other than theft of service. You may also be eligible for a DPP in other limited circumstances; please contact TruSmart Energy customer service for additional information. If you choose to enter a DPP, you must make an initial payment of no greater than 50% of the negative current balance and the Connection Balance (collectively the Deferred Balance ) and pay the remainder of the Deferred Balance in five (5) equal monthly installments. If you do not adhere to the terms of your DPP or if your current balance falls below the Disconnection Balance, excluding the remaining Deferred Balance, TruSmart Energy may disconnect your electric service. You may pay your Deferred Balance in full at any time without penalty. TruSmart Energy will confirm your DPP in writing. Please note that if you enter into a DPP, TruSmart Energy may apply a financial switch-hold until DPP is paid in full. A switch-hold means that you will not be able to buy electric service from another REP while the switch-hold is in place. Other. You may be eligible for payment assistance from various local assistance agencies. Contact or go to for a list of assistance agencies. Please note that some assistance agencies may not provide assistance to customers that use prepaid electricity service. You may also qualify for the LITE UP Texas discount, which offers a reduced rate for qualified customers. Call or contact the PUCT at for additional information about LITE UP Texas. Residential Critical Care or Chronic Condition Customers. TruSmart Energy does not provide pre-paid electric service to customers who are designated as a Critical Care Residential Customer or Chronic Condition Residential Customer by their TDU. If you or a person occupying the service location receives one of these designations after enrollment for Smart PrePay electric service, contact TruSmart Energy; we will work with you to establish non-prepaid electric service with TruSmart Energy (all eligibility requirements apply) or allow you to transition to the REP of your choice. Dispute Resolution and Complaints. Please refer to the YRAC. Anti-discrimination. TruSmart Energy will not deny service or require a prepayment or deposit for service based on a customer's race, creed, color, national origin, ancestry, sex, marital status, lawful source of income, level of income, disability, familial status, location of a customer in an economically distressed geographic area, or qualification for low income or energy efficiency services. Additionally, TruSmart Energy will not use a credit score, a credit history, or utility payment data as the basis for determining the price for electric service for a product with a contract term of 12 months or less. TruSmart Energy may refuse service for any other reason not prohibited by law. Material Changes in Terms of Service. TruSmart Energy will notify you at least 14 days prior to a material change in its Terms of Service. This may be provided with your usage summary, electronically or in a separate mailing. If the material change does not favor you, and if the new terms are not acceptable to you, you may terminate the contract within 14 days from the date that the notice is sent to you and no termination penalty shall apply; a termination penalty may apply if action is taken after the 14 days have expired. Note that establishing service with another REP may take up to seven business days. You cannot cancel if the changes SPP-TOS PUCT#

3 TruSmart Energy Smart PrePay TERMS OF SERVICE AGREEMENT favor the customer or are mandated by the PUCT or other regulatory agency. Assignment. You may not assign this Contract or any of the rights or obligations hereunder without the prior written consent of TruSmart Energy, which consent may be withheld or granted at the discretion of TruSmart Energy. We reserve the right to, without your consent but with notice to you, assign your contract to another REP in the event of an acquisition, merger, bankruptcy, or other similar event. any other right under this Contract. Obligations regarding indemnity, limitations of liability, and waivers will survive the termination of the contract indefinitely. THIS CONTRACT IS GOVERNED AND INTERPRETED BY THE LAWS OF THE STATE OF TEXAS. THE TEXAS UNIFORM COMMERCIAL CODE (which can be viewed at APPLIES TO THIS CONTRACT AND ELECTRICITY IS DEEMED A GOOD. Customer Information. By entering into this Contract, you authorize your TDU to release all information to TruSmart Energy that we need in order to provide you with electric service including, but not limited to, your address, phone number, account number, historical usage information, and previous payment history. Force Majeure. TruSmart Energy does not generate, transmit, or distribute your electricity. Events that are outside the control of TruSmart Energy ( Force Majeure Events ) may result in interruptions or irregularities in your electric service. YOU AGREE THAT TRUSMART ENERGY WILL NOT BE HELD LIABLE FOR ANY INTERRUPTIONS OR IRREGULARITIES IN YOUR ELECTRIC SERVICE RESULTING FROM FORCE MAJEURE EVENTS. YOU FURTHER AGREE THAT TRUSMART ENERGY WILL NOT BE HELD LIABLE FOR ANY DAMAGES OR CONSEQUENCES RESULTING FROM SUCH FORCE MAJEURE EVENTS. Limitations of Liability; Disclaimer of Warranty. LIABILITIES NOT EXCUSED BY REASON OF FORCE MAJEURE OR OTHERWISE SHALL BE LIMITED TO DIRECT ACTUAL DAMAGES AND SUCH DIRECT ACTUAL DAMAGES SHALL BE THE SOLE AND EXCLUSIVE REMEDY. TRUSMART ENERGY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Miscellaneous. Your Contract constitutes the entire agreement between you and TruSmart Energy. This agreement supersedes any prior or contemporaneous agreements or representations. No modification shall be enforceable unless reduced to writing. Notwithstanding anything to the contrary, if any provision of this Contract is deemed to be invalid, illegal or otherwise unenforceable, you and TruSmart Energy agree that it shall be modified to the minimum extent necessary to render it valid, legal and enforceable. If any such provision cannot be modified in a manner that would make it valid, legal and enforceable, such provision shall be severed from this Contract, and all other provisions hereof shall remain in full force and effect. Any failure on TruSmart Energy s part at any time to enforce any term or condition of our service or to exercise any right under this Contract shall not be considered a waiver of our right thereafter to enforce each and every such term and condition or to exercise such right or SPP-TOS PUCT#

4 Prepaid Disclosure Statement (PDS) TruSmart Energy All Service Areas within ERCOT November 1, 2013 Important Notice Prepaid electric service means you purchase electricity before it is used. You will not receive a regular monthly bill. The continuation of electric service depends on you prepaying for service on a timely basis and if your current balance falls below the Disconnection Balance, your service may be disconnected with little notice. Prepaid service is not available to customers who are officially designated as a Critical Care Residential Customer or Chronic Condition Residential Customer. Some assistance agencies may not provide bill payment assistance programs to customers that use prepaid service. Additional information is provided. To open your prepaid account, you must make a payment to establish a connection balance of $34.00 (the Connection Balance ). The payment amount includes the a Payment Transaction Fee of $1.95 and Daily Base Charge (for your first day of service) of $0.39. Connection Balance: How do I start prepay service? After these fees are deducted, your account will have $31.66 available. Utility fees may also apply. The fees (if applicable) will be: Paid in addition to the costs of enrolling in the service. Subtracted from your account balance. Please contact TruSmart Energy at 855-TRU-SMART for more information about utility fees. TruSmart Energy can help you fill-in the worksheet below to determine the total amount due when enrolling in prepaid service. Connection Balance $ - Utility Fee $ Account Balance $ dpi Energy LLC d/b/a TruSmart Energy ( Richmond Avenue, Suite 405 Houston Texas TRU-SMART SPAY-VAR-PDS PUCT #10130

5 Fees: What other fees may I be charged? Making a Payment: How do I make a payment? TruSmart Energy has the following fees: Payment Transaction Fee: $1.95 (Applied when you make a payment to replenish your account.) Summary of Usage and Payments ( SUP ) Fee: $2.95 (Applied when you request a SUP to be mailed to you. No fee is charged to a SUP to you.) Disconnection Fee: $10.00 (Applied when your service is disconnected for non-payment). Service Expedite Fee: up to $40.00 (Applied when requested an expedited Move-In to initiate service). Insufficient Funds Fee: $35.00 (Applied when a check payment is returned for insufficient funds). Fees charged are subtracted from your account balance. Making Payments: Debit Card and Credit Card o TruSmart Energy customer service: 855-TRU-SMART (Monday - Friday 8:00 am 7:00 pm CST Saturday 8:00 am 2:00 pm CST) o On the web at o TruSmart Energy automated payment: 855-TRU-SMART (24 hrs/day, 7 days/week). Debit Card, Credit Card, Cash, or Check Please visit to search for an authorized payment center near you. Some payment centers may charge a convenience fee. A Payment Transaction Fee of $1.95 will be charged each time you replenish your account balance regardless of payment method. Payments made to TruSmart Energy by sending a check or going to a payment center that is not listed on will not be accepted by TruSmart Energy. If for some reason your payment is processed, you agree and acknowledge that there will be a delay in posting the payment to your account. If your account balance falls below the Disconnection Balance, TruSmart Energy may disconnect your service. Electricity Payment Assistance: Will payment assistance be available to me? Do I have to verify payments? No, but TruSmart Energy recommends that you call 855-TRU-SMART to verify any payment made through a third party. If you qualify for low-income status or low-income assistance, have received energy assistance in the past, or you think you will be in need of energy assistance in the future, you should contact the billing assistance program to confirm that you can qualify for energy assistance if you need it. Energy or bill payment assistance may be available. Please call TruSmart Energy for additional information. dpi Energy LLC d/b/a TruSmart Energy ( Richmond Avenue, Suite 405 Houston Texas TRU-SMART SPAY-VAR-PDS PUCT #10130

6 Communications: How will the company contact me for important notices? Disconnection: How can I avoid having my electricity disconnected? Reconnection: How do I restart prepaid service if my electricity is disconnected? Deferred Payment Plans: When is a deferred payment plan available? We will contact you by text, , mobile phone, and/or landline telephone using the contact information you have provided to us for important notifications including current balance requests, payment confirmation codes, and disconnection warnings. SmartPay requires that you make the Minimum Weekly Payment by the Due Date (both as stated on your EFL). If you do not make your Minimum Weekly Payment by the Due Date, it is important to maintain an account balance at or above $10 or your service may be disconnected. This is called a Disconnection Balance. You will be notified two (2) days before your account balance is expected to fall below $10. If your account balance falls below $10 more quickly than expected, service may be disconnected as little as one day after you receive the low balance notification. TruSmart Energy may charge you a $10 disconnection fee. If your service is disconnected, and your account has a negative balance, you must pay off that amount in addition to the amounts disclosed below. In order to restart prepaid electric service, you must make a payment to establish a Connection Balance of $34. The payment amount includes a Payment Transaction Fee of $1.95 and a Daily Base Charge (for your first day of service) of $0.39. After these fees are deducted, your account will have $31.66 available. Utility fees may also apply. The fees (if applicable) will be: Paid in addition to the costs of enrolling in the service. Subtracted from your account balance. Deferred Payment Plans (DPP) are available upon request in the following situations: If your account reaches a negative balance of $50 or more during an extreme weather event. If a state of disaster has been declared in your area by the Governor of Texas and the Public Utility Commission requires that deferred payment plans be offered. If TruSmart Energy has underbilled your account by $50 or more for reasons other than theft of service. If you enter into a deferred payment plan, TruSmart Energy may apply a switch-hold until your deferred payment plan is paid in full. A switch-hold means that you will not be able to buy electricity from another REP while the switch-hold is in place. For more information regarding switch-holds, contact TruSmart Energy. dpi Energy LLC d/b/a TruSmart Energy ( Richmond Avenue, Suite 405 Houston Texas TRU-SMART SPAY-VAR-PDS PUCT #10130

Direct Energy, LP. Terms of Service Direct Energy PrePaid Effective Date:

Direct Energy, LP. Terms of Service Direct Energy PrePaid Effective Date: Terms of Service Direct Energy PrePaid Effective Date: We are glad you have chosen Direct Energy, LP (hereafter referred to as Direct Energy, we or us ) to be your Retail Electric Provider ( REP ). This

More information

Terms of Service (TOS) ZIP Energy Powered by APG&E Club Zip 12 Month Fixed Plan PUCT License #10105 PREPAID Service All Territories 2/4/2015

Terms of Service (TOS) ZIP Energy Powered by APG&E Club Zip 12 Month Fixed Plan PUCT License #10105 PREPAID Service All Territories 2/4/2015 Terms of Service (TOS) ZIP Energy Powered by APG&E Club Zip 12 Month Fixed Plan PUCT License #10105 PREPAID Service All Territories 2/4/2015 This Terms of Service ( Agreement ) explains ZIP Energy s responsibilities

More information

PENNYWISE POWER RESIDENTIAL TERMS OF SERVICE

PENNYWISE POWER RESIDENTIAL TERMS OF SERVICE Residential Terms of Service This document explains the terms and conditions that apply to your purchase of electricity from US Retailers LLC d/b/a Pennywise Power (Pennywise, we, our, us). Your contract

More information

TXU Energy Retail Company LLC TERMS OF SERVICE AGREEMENT Prepaid Service

TXU Energy Retail Company LLC TERMS OF SERVICE AGREEMENT Prepaid Service TXU Energy Retail Company LLC TERMS OF SERVICE AGREEMENT Prepaid Service Thank you for choosing TXU Energy Retail Company LLC ( TXU Energy ) as your retail electric provider ( REP ). We recognize you have

More information

RESIDENTIAL TERMS OF SERVICE

RESIDENTIAL TERMS OF SERVICE TOS v.070115 Eng RESIDENTIAL TERMS OF SERVICE American L&P, Co. REP Certificate No. 10147 Date: July 1, 2015 Federal business days after you receive this Welcome to American Light & Power! Agreement. You

More information

Terms of Service Residential and Small Commercial Postpaid

Terms of Service Residential and Small Commercial Postpaid Terms of Service Residential and Small Commercial Postpaid TERMS OF SERVICE: These Terms of Service ( TOS ) document explains the details of your electric service from Direct Energy, LP ( Direct Energy

More information

Welcome to Bounce Energy!

Welcome to Bounce Energy! Welcome to Bounce Energy! PUCT REP Cert. No. 10162, Bounce Energy, Inc. Website: www.bounceenergy.com Hours of Operation: 8am - 8pm (Mon-Fri); 8am - 5pm (Sat), Central Time Mailing Address: PO Box 8387,

More information

4CHANGE ENERGY RESIDENTIAL TERMS OF SERVICE

4CHANGE ENERGY RESIDENTIAL TERMS OF SERVICE WELCOME TO 4Change Energy! This document explains the terms and conditions that apply to your purchase of electricity from 4Change Energy. This Terms of Service ( TOS ), your enrollment documentation,

More information

TERMS OF SERVICE Types of Products Length of Service Option to Blend-and-Extend Right to Rescission

TERMS OF SERVICE Types of Products Length of Service Option to Blend-and-Extend Right to Rescission TERMS OF SERVICE This document ("Agreement") sets out the Terms of Service for the purchase of electricity between Fulcrum Retail Energy LLC d/ b/a Amigo Energy ("Amigo Energy", "we" and "us") and you,

More information

NEXTERA ENERGY SERVICES DISTRICT OF COLUMBIA, LLC RESIDENTIAL ELECTRICITY SUPPLY AGREEMENT FIXED PRICE PRODUCT

NEXTERA ENERGY SERVICES DISTRICT OF COLUMBIA, LLC RESIDENTIAL ELECTRICITY SUPPLY AGREEMENT FIXED PRICE PRODUCT NEXTERA ENERGY SERVICES DISTRICT OF COLUMBIA, LLC RESIDENTIAL ELECTRICITY SUPPLY AGREEMENT FIXED PRICE PRODUCT The following are the Terms of Service for the purchase of residential electricity from NextEra

More information

CHAPTER 25. SUBSTANTIVE RULES APPLICABLE TO ELECTRIC SERVICE PROVIDERS.

CHAPTER 25. SUBSTANTIVE RULES APPLICABLE TO ELECTRIC SERVICE PROVIDERS. 25.475. General Retail Electric Provider Requirements and Information Disclosures to Residential and Small Commercial Customers. (a) (b) Applicability. The requirements of this section apply to retail

More information

Your Rights as a Customer

Your Rights as a Customer Page 1 of 6 Your Rights as a Customer This document summarizes Your Rights as a Customer ( YRAC ). The YRAC is based on customer protection rules adopted by the Public Utility Commission of Texas ( PUCT

More information

Phone: 832-932-9239 Hrs. 8-5 M-F CST Toll Free: 888-256-2823 (24 X 7) Fax: 832-932-9256

Phone: 832-932-9239 Hrs. 8-5 M-F CST Toll Free: 888-256-2823 (24 X 7) Fax: 832-932-9256 Page 1 of 5 V061515.YRAC YOUR RIGHTS AS A CUSTOMER SHYNE ENERGY PUCT REP License #10221 2121 Sage Rd. STE 270 Houston, Texas 77056-1740 customercare@shyneenergy.com www.shyneenergy.com Phone: 832-932-9239

More information

Constellation Energy Power Choice, Inc. PUCT License #10113 RESIDENTIAL ADVANCEPAY VARIABLE PRICE PRODUCT Terms of Service June 2012

Constellation Energy Power Choice, Inc. PUCT License #10113 RESIDENTIAL ADVANCEPAY VARIABLE PRICE PRODUCT Terms of Service June 2012 1 Constellation Energy Power Choice, Inc. PUCT License #10113 RESIDENTIAL ADVANCEPAY VARIABLE PRICE PRODUCT Terms of Service June 2012 These Terms of Service ( TOS ), along with Your Rights as a Customer

More information

XOOM Energy Texas, LLC PUCT Certificate #10203 YOUR RIGHTS AS A CUSTOMER

XOOM Energy Texas, LLC PUCT Certificate #10203 YOUR RIGHTS AS A CUSTOMER XOOM Energy Texas, LLC PUCT Certificate #10203 YOUR RIGHTS AS A CUSTOMER Por favor refiérase a la parte interior de este documento para leer esta información en español. This document summarizes Your Rights

More information

Electric Generation Supplier Contract Summary

Electric Generation Supplier Contract Summary Electric Generation Supplier Contract Summary Electric Generation Supplier Information Spark Energy, LLC 12140 Wickchester Ln, Suite 100 Houston, TX 77079 Phone Number: 800-684-1696 Email: customercare@sparkenergy.com

More information

RESIDENTIAL AND SMALL COMMERCIAL UNIFORM DISCLOSURE STATEMENT FOR ILLINOIS

RESIDENTIAL AND SMALL COMMERCIAL UNIFORM DISCLOSURE STATEMENT FOR ILLINOIS RESIDENTIAL AND SMALL COMMERCIAL UNIFORM DISCLOSURE STATEMENT FOR ILLINOIS Our Contact Information Type of Plan Term of Agreement Rate Renewal Early Termination Fee Rescission Nature of Sale Delivery Notification

More information

1800 St. James Place Suite 211 Houston TX 77056 1-877-909-POWER (7693) 281-888-5328 YOUR RIGHTS AS A CUSTOMER. Page 1 of 7 Version No.

1800 St. James Place Suite 211 Houston TX 77056 1-877-909-POWER (7693) 281-888-5328 YOUR RIGHTS AS A CUSTOMER. Page 1 of 7 Version No. This document describes Your Rights as a Retail Electric Customer, and is a required disclosure for all residential electricity customers regardless of Retail Electric Provider. Discount Power is a Retail

More information

YOUR RIGHTS AS A CUSTOMER

YOUR RIGHTS AS A CUSTOMER YOUR RIGHTS AS A CUSTOMER This document summarizes Your Rights as a Customer ( YRAC ) and is based on customer protection rules adopted by the Public Utility Commission of Texas ( PUCT ). You may view

More information

500 kwh 1,000 kwh 2,000 kwh 12.5 8.9 8.9

500 kwh 1,000 kwh 2,000 kwh 12.5 8.9 8.9 Electricity Facts Label (EFL) Stream SPE, Ltd. (d/b/a Stream Energy ) PUCT License #10104 Issue Date: March 1, 2016 Simple and Secure 12 Month Plan Average Monthly Usage: Average price per kwh: TDU Service

More information

Your Rights as a Customer of STAT Energy

Your Rights as a Customer of STAT Energy Your Rights as a Customer of STAT Energy This summary of Your Rights as a Customer is based on the customer protection rules adopted by the Public Utility Commission of Texas ( PUCT ). These rules apply

More information

GEXA ENERGY, LP, RESIDENTIAL TERMS OF SERVICE FIXED RATE PRODUCT

GEXA ENERGY, LP, RESIDENTIAL TERMS OF SERVICE FIXED RATE PRODUCT GEXA ENERGY, LP, RESIDENTIAL TERMS OF SERVICE FIXED RATE PRODUCT The following are the Terms of Service for the purchase of residential electricity from Gexa Energy, LP ( Gexa Energy ) under a fixed rate

More information

CHAPTER 25. SUBSTANTIVE RULES APPLICABLE TO ELECTRIC SERVICE PROVIDERS. Subchapter R. CUSTOMER PROTECTION RULES FOR RETAIL ELECTRIC SERVICE.

CHAPTER 25. SUBSTANTIVE RULES APPLICABLE TO ELECTRIC SERVICE PROVIDERS. Subchapter R. CUSTOMER PROTECTION RULES FOR RETAIL ELECTRIC SERVICE. 25.480. Bill Payment and Adjustments. (a) (b) (c) (d) (e) Application. This section applies to a retail electric provider (REP) that is responsible for issuing electric service bills to retail customers,

More information

LETTER OF AUTHORIZATION TO ENTRUST ENERGY

LETTER OF AUTHORIZATION TO ENTRUST ENERGY LETTER OF AUTHORIZATION TO ENTRUST ENERGY REP Name and license no.: Entrust Energy Inc., 1. Customer Information: * denotes REQUIRED fields Business Name or DBA*: Number of Service Addresses*: Federal

More information

Emergency Contact: 1.800.833.7476 Emergency Contact: 1.888.544.4877 Customer Service Contact: 1.800.624.3780 Customer Service Contact: 1.800.622.

Emergency Contact: 1.800.833.7476 Emergency Contact: 1.888.544.4877 Customer Service Contact: 1.800.624.3780 Customer Service Contact: 1.800.622. Stream Energy New Jersey, LLC, Electric Supplier License #ESL-0109 Disclosure Statement for Residential and Small Business Electric Service Version 2.0; Effective Date: June 8, 2012 This document sets

More information

Electricity Price. Other Key Terms and Questions Type of Product Contract Term. Disclosure Chart. Average Monthly Usage: Average Price Per KWH:

Electricity Price. Other Key Terms and Questions Type of Product Contract Term. Disclosure Chart. Average Monthly Usage: Average Price Per KWH: Electricity Facts Label Summer Energy LLC dba Summer Energy 12 month Residential Fixed Price Product Centerpoint Energy Service Area Issue Date: 05/01/12 Average Monthly Usage: Average Price Per KWH: 500

More information

Terms of Service Residential Fixed Rate Product Potentia Peace of Mind

Terms of Service Residential Fixed Rate Product Potentia Peace of Mind Terms of Service Residential Fixed Rate Product Potentia Peace of Mind The following Terms of Service (TOS) will apply to residential customers within the ERCOT service region who select Potentia Energy,

More information

GREEN MOUNTAIN ENERGY COMPANY TERMS OF SERVICE FOR RESIDENTIAL CUSTOMERS REP Certificate Number 10009

GREEN MOUNTAIN ENERGY COMPANY TERMS OF SERVICE FOR RESIDENTIAL CUSTOMERS REP Certificate Number 10009 GREEN MOUNTAIN ENERGY COMPANY TERMS OF SERVICE FOR RESIDENTIAL CUSTOMERS REP Certificate Number 10009 1. Residential Terms of Service. Thank you for choosing Green Mountain Energy Company ( Green Mountain,

More information

HORIZON POWER AND LIGHT LLC SMALL COMMERCIAL FIXED RATE PRODUCT Terms of Service

HORIZON POWER AND LIGHT LLC SMALL COMMERCIAL FIXED RATE PRODUCT Terms of Service HORIZON POWER AND LIGHT LLC SMALL COMMERCIAL FIXED RATE PRODUCT Terms of Service These Terms of Service ( TOS ), along with Business Authorization, and any documentation of your enrollment authorization

More information

/ / Signature Printed Name MM DD YR Tara Approval

/ / Signature Printed Name MM DD YR Tara Approval Premium Plan For: CIA Services Residential Customers Enrollment Form Residential PUCT License Number: 10051 Fax completed form and recent bill to: Kinnary Patel 832-213-4236 Fax 1. PRICING Tara Energy

More information

Ambit Texas, LLC Texas Residential Terms of Service

Ambit Texas, LLC Texas Residential Terms of Service VERSION DATE: MARCH 25, 2016 The following is your Terms of Service Agreement ( Agreement ) with Ambit Texas, LLC d/b/a Ambit Energy ( Ambit Energy, we, our ) for the purchase of electricity service for

More information

YOUR RIGHTS AS A CUSTOMER

YOUR RIGHTS AS A CUSTOMER YOUR RIGHTS AS A CUSTOMER This summary of is based on customer protection rules adopted by the Public Utility Commission of Texas (PUCT). These rules apply to all retail electric providers (REPs) and the

More information

INFINITE ADVANCE RESIDENTIAL PREPAY TERMS OF SERVICE & DISCLOSURE STATEMENT

INFINITE ADVANCE RESIDENTIAL PREPAY TERMS OF SERVICE & DISCLOSURE STATEMENT 1. SALES You and Infinite Energy, Inc. ( Infinite Energy ) (collectively the Parties and individually, Party ) agree that these terms and conditions shall apply to the Infinite Advance rate You selected

More information

TERMS OF SERVICE RESIDENTIAL FIXED PRICE ELECTRIC SERVICE

TERMS OF SERVICE RESIDENTIAL FIXED PRICE ELECTRIC SERVICE TERMS OF SERVICE RESIDENTIAL FIXED PRICE ELECTRIC SERVICE BRILLIANT ENERGY, LLC PUCT REP License #10140 800 Wilcrest Dr., Ste. 109 Houston, Texas 77042 Ph. (713) 789-8800, Toll-Free (877) 789-8801 Fax

More information

SOUTHWEST POWER & LIGHT ( SOUTHWEST ) PUCT LICENSE #10126 TERMS OF SERVICE AGREEMENT VARIABLE PRICE PLANS (Version SWPLFLEXRES040413)

SOUTHWEST POWER & LIGHT ( SOUTHWEST ) PUCT LICENSE #10126 TERMS OF SERVICE AGREEMENT VARIABLE PRICE PLANS (Version SWPLFLEXRES040413) SOUTHWEST POWER & LIGHT ( SOUTHWEST ) PUCT LICENSE #10126 TERMS OF SERVICE AGREEMENT VARIABLE PRICE PLANS (Version SWPLFLEXRES040413) Terms of Service: Southwest values the opportunity to serve you! The

More information

YEP ENERGY SAVINGS PLANS FIXED PRICE & VARIABLE PRICE (VERSION NO. V.PADUAL090914)

YEP ENERGY SAVINGS PLANS FIXED PRICE & VARIABLE PRICE (VERSION NO. V.PADUAL090914) YEP ENERGY SAVINGS PLANS FIXED PRICE & VARIABLE PRICE (VERSION NO. V.PADUAL090914) FOR PENNSYLVANIA RESIDENTS & BUSINESSES WITH PEAK DEMAND OF LESS THAN 25KW TERMS & CONDITIONS PORTION OF DISCLOSURE STATEMENT

More information

CONSTELLATION ENERGY TERMS AND CONDITIONS

CONSTELLATION ENERGY TERMS AND CONDITIONS CONSTELLATION ENERGY TERMS AND CONDITIONS Purchase of Electric Generation Service. Constellation NewEnergy, Inc. ( Constellation ) agrees to sell, and you agree to buy, your full requirements for residential

More information

Frontier Utilities, LLC

Frontier Utilities, LLC Frontier Utilities, LLC REP CERT #10169 Texas Residential Terms of Service (TOS) Effective Date: October 10, 2013 Version: TOS_FRN_101013_ENGLISH Welcome To Frontier Utilities Thank you for choosing Frontier

More information

REP ENERGY, LLC RESIDENTIAL ELECTRICITY SALES AGREEMENT AND TERMS OF SERVICE. Disclosure Statement

REP ENERGY, LLC RESIDENTIAL ELECTRICITY SALES AGREEMENT AND TERMS OF SERVICE. Disclosure Statement REP ENERGY, LLC RESIDENTIAL ELECTRICITY SALES AGREEMENT AND TERMS OF SERVICE This Electricity Sales Agreement and the following Terms of Service are for the purchase of residential electricity from REP

More information

CONSUMERS BEWARE PREPAID ELECTRICITY PLANS AND FEES

CONSUMERS BEWARE PREPAID ELECTRICITY PLANS AND FEES TEXAS RATEPAYERS ORGANIZATION TO SAVE ENERGY CONSUMERS BEWARE PREPAID ELECTRICITY PLANS AND FEES Carol Biedrzycki 12/2/2013 Executive Director Texas Ratepayers Organization to Save Energy 815 Brazos St.,

More information

DELAWARE COMMERCIAL CUSTOMER CHECKLIST

DELAWARE COMMERCIAL CUSTOMER CHECKLIST DELAWARE COMMERCIAL CUSTOMER CHECKLIST Thank you for choosing Viridian as your responsible energy provider. You are just steps away from being a part of Viridian s mission to do something better for the

More information

OUR ELECTRICITY AGREEMENT Constellation Energy Power Choice, Inc. P.O. Box 4911, Houston, TX 77210

OUR ELECTRICITY AGREEMENT Constellation Energy Power Choice, Inc. P.O. Box 4911, Houston, TX 77210 OUR ELECTRICITY AGREEMENT Constellation Energy Power Choice, Inc. P.O. Box 4911, Houston, TX 77210 DISCLOSURE STATEMENT Price: 7.49 cents/kwh Fixed or Variable: Fixed Length of Agreement and End Date This

More information

GEXA ENERGY NEW HAMPSHIRE, LLC ELECTRIC SUPPLY TERMS OF SERVICE (MEDIUM AND LARGE COMMERCIAL SALES)

GEXA ENERGY NEW HAMPSHIRE, LLC ELECTRIC SUPPLY TERMS OF SERVICE (MEDIUM AND LARGE COMMERCIAL SALES) Exhibit H GEXA ENERGY NEW HAMPSHIRE, LLC ELECTRIC SUPPLY TERMS OF SERVICE (MEDIUM AND LARGE COMMERCIAL SALES) THE FOLLOWING ARE THE ELECTRIC SUPPLY TERMS OF SERVICE ( TOS ), which are a part of the Electricity

More information

ENT FEDERAL CREDIT UNION FUNDS TRANSFER AGREEMENT AND NOTICE

ENT FEDERAL CREDIT UNION FUNDS TRANSFER AGREEMENT AND NOTICE ENT FEDERAL CREDIT UNION FUNDS TRANSFER AGREEMENT AND NOTICE Article 4A of the Uniform Commercial Code, as adopted by the state of Colorado, Subpart B of Regulation J, as issued by the Board of Governors

More information

Kiwi Energy NY LLC 144 North 7 th Street #417 Brooklyn, NY 11249 1-877- 208-7636 www.kiwienergy.us

Kiwi Energy NY LLC 144 North 7 th Street #417 Brooklyn, NY 11249 1-877- 208-7636 www.kiwienergy.us Kiwi Energy NY LLC 144 North 7 th Street #417 Brooklyn, NY 11249 1-877- 208-7636 www.kiwienergy.us Natural Gas / Electricity SALES AGREEMENT Customer Disclosure Statement Page 1 Price: Variable rate per

More information

Gas Customer Choice Contract Residential and Small Commercial Terms and Conditions of Service

Gas Customer Choice Contract Residential and Small Commercial Terms and Conditions of Service Gas Customer Choice Contract Residential and Small Commercial Terms and Conditions of Service By receiving natural gas supply service from Grand Rapids Energy SM,an Alternative Gas Supplier (AGS) licensed

More information

PLEASE CAREFULLY REVIEW THESE TERMS AND CONDITIONS BEFORE PROCEEDING:

PLEASE CAREFULLY REVIEW THESE TERMS AND CONDITIONS BEFORE PROCEEDING: Citizens Bank Mobile Deposit Agreement PLEASE CAREFULLY REVIEW THESE TERMS AND CONDITIONS BEFORE PROCEEDING: The Mobile Deposit Agreement (the Agreement ) is entered into by Citizens Bank (the Financial

More information

TEXAS TERMS OF SERVICE

TEXAS TERMS OF SERVICE TEXAS TERMS OF SERVICE This document explains the terms and conditions that apply to your purchase of electricity from TriEagle Energy LP d/b/a Viridian Energy ( Company ) Retail Electric Provider ( REP

More information

ecatholic Payments Terms of Service Agreement

ecatholic Payments Terms of Service Agreement ecatholic Payments Terms of Service Agreement By signing up for or using the ecatholic Payments service, you agree to be bound by the terms and conditions of this agreement, which may be modified from

More information

Notice/Billing Address City ST Zip. Utility Account No Street Address City State Zip

Notice/Billing Address City ST Zip. Utility Account No Street Address City State Zip Product: Contract Price: Agreement Term: Authority to Switch: Right to Rescind: Fixed Rate Product THINK ENERGY ( Think Energy or we ) ILLINOIS LETTER OF AGENCY (IL License No. 11-0531) cents/kwh. The

More information

ENERGY EDUCATION. Table of Contents. Texas Energy Deregulation...2 Generation vs. Delivery

ENERGY EDUCATION. Table of Contents. Texas Energy Deregulation...2 Generation vs. Delivery ENERGY EDUCATION 1 Table of Contents Texas Energy Deregulation...2 Generation vs. Delivery Customer Protections...3 Electricity Facts Label (EFL) Terms of Service (TOS) Your Rights as a Customer (YRAC)

More information

TABLE OF CONTENTS I. INTRODUCTION 1 II. APPLICATION FOR SERVICE 3 III. DEPOSITS 8 IV. INVOICES FOR SERVICE 15 V. UTILITY PAYMENTS 19

TABLE OF CONTENTS I. INTRODUCTION 1 II. APPLICATION FOR SERVICE 3 III. DEPOSITS 8 IV. INVOICES FOR SERVICE 15 V. UTILITY PAYMENTS 19 TABLE OF CONTENTS I. INTRODUCTION 1 II. APPLICATION FOR SERVICE 3 III. DEPOSITS 8 IV. INVOICES FOR SERVICE 15 V. UTILITY PAYMENTS 19 VI. CREDIT AND COLLECTION 22 VII. MISCELLANEOUS 27 Effective 01/28/2015

More information

NEXTERA ENERGY SERVICES NEW HAMPSHIRE, LLC RESIDENTIAL ELECTRICITY SALES AGREEMENT AND TERMS OF SERVICE FIXED OR VARIABLE PRICE PRODUCT PLAN

NEXTERA ENERGY SERVICES NEW HAMPSHIRE, LLC RESIDENTIAL ELECTRICITY SALES AGREEMENT AND TERMS OF SERVICE FIXED OR VARIABLE PRICE PRODUCT PLAN NEXTERA ENERGY SERVICES NEW HAMPSHIRE, LLC RESIDENTIAL ELECTRICITY SALES AGREEMENT AND TERMS OF SERVICE FIXED OR VARIABLE PRICE PRODUCT PLAN This Electricity Sales Agreement and the following are the Terms

More information

ELECTRONIC SERVICES AGREEMENT

ELECTRONIC SERVICES AGREEMENT ELECTRONIC SERVICES AGREEMENT Electronic Disclosure and Consent To the extent that you have given your e-sign consent, if such consent is required, you agree to receive this covering consumer online banking

More information

SAMPLE ONLY - NOT FOR OFFICIAL USE. ESCO Consumer Bill of Rights

SAMPLE ONLY - NOT FOR OFFICIAL USE. ESCO Consumer Bill of Rights New York State Public Service Commission Your rights as an energy services company consumer ESCO Consumer Bill of Rights Customers can purchase energy from an Energy Services Company (ESCO) or from a traditional

More information

TERMS AND CONDITIONS OF THE BILL PAYMENT SERVICE

TERMS AND CONDITIONS OF THE BILL PAYMENT SERVICE TERMS AND CONDITIONS OF THE BILL PAYMENT SERVICE SERVICE DEFINITIONS "Service" means the Bill Payment Service offered by your financial institution. "Agreement" means these Terms and Conditions of the

More information

Payment Partner (Online Bill Pay) Terms and Conditions

Payment Partner (Online Bill Pay) Terms and Conditions Payment Partner (Online Bill Pay) Terms and Conditions A. Personal Users of Payment Partner B. Small Business Users of Payment Partner Atlantic Stewardship Bank s Payment Partner Terms and Conditions are

More information

NEW JERSEY ELECTRICITY SUPPLIER LICENSE NUMBER PSEL 0016

NEW JERSEY ELECTRICITY SUPPLIER LICENSE NUMBER PSEL 0016 TERMS & CONDITIONS NEW JERSEY ELECTRICITY SUPPLIER LICENSE NUMBER PSEL 0016 Purchase of Electric Generation Service Constellation NewEnergy, Inc. ("Constellation") agrees to sell, and you agree to buy,

More information

Business Online Bill Pay Terms and Conditions

Business Online Bill Pay Terms and Conditions Business Online Bill Pay Terms and Conditions This Online Bill Pay Terms and Conditions ("Agreement") is between Customer and Spring Bank for the delivery of Business Online Bill Pay as described below:

More information

COMPUTER SERVICES AGREEMENT

COMPUTER SERVICES AGREEMENT COMPUTER SERVICES AGREEMENT This COMPUTER SERVICES AGREEMENT ( "Agreement") is made and entered into effective as of the 1 day of January, 2008 (the Effective Date ), by and between 3T Productions, Inc.,

More information

IMPORTANT: PLEASE READ THE INFORMATION BELOW

IMPORTANT: PLEASE READ THE INFORMATION BELOW 3-7 Day Processing IMPORTANT: PLEASE READ THE INFORMATION BELOW COMMERCIAL CREDIT APPLICATION CORLISS RESOURCES, INC. PO BOX 487 SUMNER, WA 98390 PHONE: 253-826-8014 FAX: 253-501-1622 Listed below are

More information

Online Account Management Service The Reliant Online Account Management Service consists of the following features:

Online Account Management Service The Reliant Online Account Management Service consists of the following features: Online Account Management Service Agreement 08/22/2014 By using Reliant s Online Account Management Service, you are agreeing to the terms and conditions of this Agreement with Reliant Energy Retail Services,

More information

Automatic Recurring Payment Application

Automatic Recurring Payment Application Automatic Recurring Payment Application Schedule your payment to be automatically charged to your credit card. Just complete and sign this form to get started! Here s How Recurring Payments Work: You authorize

More information

Missouri Bank Business Credit Card Agreement

Missouri Bank Business Credit Card Agreement Missouri Bank Business Credit Card Agreement THIS BUSINESS CREDIT CARD AGREEMENT ( AGREEMENT ) CONTAINS THE TERMS WHICH GOVERN THE USE OF YOUR MOBANK VISA BUSINESS CREDIT CARD ( CARD ) AND CORRESPONDING

More information

Security Service Federal Credit Union Power MasterCard Business Credit Card. These APRs will vary with the market based on Prime Rate.

Security Service Federal Credit Union Power MasterCard Business Credit Card. These APRs will vary with the market based on Prime Rate. Security Service Federal Credit Union Power MasterCard Business Credit Card Interest Rates and Interest Charges Purchase Annual 6.74% to 8.74% based on your creditworthiness. Percentage Rate (APR) These

More information

Attachment A to Corporate Cash Management Services Agreement COMMERCIAL BILL PAYMENT SERVICES TERMS AND CONDITIONS

Attachment A to Corporate Cash Management Services Agreement COMMERCIAL BILL PAYMENT SERVICES TERMS AND CONDITIONS Attachment A to Corporate Cash Management Services Agreement COMMERCIAL BILL PAYMENT SERVICES TERMS AND CONDITIONS This Attachment A to the Corporate Cash Management Services Agreement between NewDominion

More information

Energy Services. Amb t Energy. Power your future.

Energy Services. Amb t Energy. Power your future. Energy Services Amb t Energy SM Power your future. Ambit Energy is guided by a set of core principles that emphasize integrity, honesty, a long-term business outlook, and a fundamental commitment to our

More information

MASTERCARD COPPER CARD/ MASTERCARD PLATINUM REWARDS CARD CONSUMER CREDIT CARD AGREEMENT

MASTERCARD COPPER CARD/ MASTERCARD PLATINUM REWARDS CARD CONSUMER CREDIT CARD AGREEMENT MASTERCARD COPPER CARD/ MASTERCARD PLATINUM REWARDS CARD CONSUMER CREDIT CARD AGREEMENT In this Agreement, Agreement means this Consumer Credit Card Agreement. Disclosure means the Credit Card Account

More information

BCM Federal Credit Union

BCM Federal Credit Union BCM Federal Credit Union MASTERCARD or VISA CREDIT CARD AGREEMENT AND DISCLOSURE STATEMENT Notice: Read and retain this copy of your Credit Card Agreement and Disclosure Statement for future reference.

More information

Electricity Facts Label (EFL) TXU Energy Retail Company LLC TXU Energy Monthly Saver 18 SM Service Area - AEP Texas North Company January 07, 2014

Electricity Facts Label (EFL) TXU Energy Retail Company LLC TXU Energy Monthly Saver 18 SM Service Area - AEP Texas North Company January 07, 2014 Electricity Facts Label (EFL) TXU Energy Retail Company LLC TXU Energy Monthly Saver 18 SM Service Area - AEP Texas North Company Average Monthly Use 500 kwh 1000 kwh 2000 kwh Average Price per kwh 16.5

More information

Commercial Internet Banking Agreement and Disclosures

Commercial Internet Banking Agreement and Disclosures Rev. 4/2015 Commercial Internet Banking Agreement and Disclosures 1. Coverage. This Agreement applies to your use of our commercial Internet Banking Service, which permits you to access your accounts with

More information

myra Online Terms and Conditions

myra Online Terms and Conditions myra Online Terms and Conditions Welcome to myra Online ( Online Services ). In these Terms and Conditions ( Terms ): (a) you or your means the person(s) subscribing to or using Online Services; (b) we

More information

ONLINE BANKING AGREEMENT AND DISCLOSURE

ONLINE BANKING AGREEMENT AND DISCLOSURE ONLINE BANKING AGREEMENT AND DISCLOSURE REDNECK BANK, A DIVISION OF BANK OF THE WICHITAS P.O. BOX 852 MUSTANG, OK 73064 Redneck Bank & Bank of the Wichitas are the same financial institution. Deposits

More information

VISA PLATINUM/VISA PLATINUM REWARDS CONSUMER CREDIT CARD AGREEMENT

VISA PLATINUM/VISA PLATINUM REWARDS CONSUMER CREDIT CARD AGREEMENT VISA PLATINUM/VISA PLATINUM REWARDS CONSUMER CREDIT CARD AGREEMENT In this Agreement, Agreement means this Consumer Credit Card Agreement. Disclosure means the Credit Card Account Opening Disclosure. The

More information

Bill Payment Agreement

Bill Payment Agreement Bill Payment Agreement Service Provider You authorize Altra Federal Credit Union (Altra) to utilize ipay Solutions (or another processor of our choice) to provide this service to you on the Credit Union

More information

Online Bill Pay Agreement TERMS AND CONDITIONS OF THE BILL PAYMENT SERVICE

Online Bill Pay Agreement TERMS AND CONDITIONS OF THE BILL PAYMENT SERVICE Online Bill Pay Agreement TERMS AND CONDITIONS OF THE BILL PAYMENT SERVICE SERVICE DEFINITIONS "Service" means the Bill Payment Service offered by BankFinancial F.S.B. "Agreement" means these Terms and

More information

"Service" means the bill payment service offered by Branch Banking & Trust Company (BB&T).

Service means the bill payment service offered by Branch Banking & Trust Company (BB&T). TERMS AND CONDITIONS OF THE BILL PAYMENT SERVICE SERVICE DEFINITIONS "Service" means the bill payment service offered by Branch Banking & Trust Company (BB&T). "Agreement" means these terms and conditions

More information

Any owner or authorized signer of any Account may obtain a separate Access ID and Password for access to such Account.

Any owner or authorized signer of any Account may obtain a separate Access ID and Password for access to such Account. Where Service Begins 31780 Telegraph Road Bingham Farms, MI 48025 Phone: 248-645-8888 TERMS OF AGREEMENT Main Street Bank s Retail Online Banking: By clicking "Accept" during the log-in and/or enrollment

More information

TWINSTAR CREDIT UNION PO BOX 718 OLYMPIA WA 98507-0718 (360) 357-9911

TWINSTAR CREDIT UNION PO BOX 718 OLYMPIA WA 98507-0718 (360) 357-9911 TWINSTAR CREDIT UNION PO BOX 718 OLYMPIA WA 98507-0718 (360) 357-9911 TwinStar Credit Union Visa Business Credit and Check Card Agreement THIS IS YOUR AGREEMENT WITH THE CREDIT UNION; PLEASE READ CAREFULLY.

More information

VISA PLATINUM AND VISA PLATINUM REWARDS CONSUMER CREDIT CARD AGREEMENT

VISA PLATINUM AND VISA PLATINUM REWARDS CONSUMER CREDIT CARD AGREEMENT VISA PLATINUM AND VISA PLATINUM REWARDS CONSUMER CREDIT CARD AGREEMENT In this Agreement, Agreement means this Consumer Credit Card Agreement. Disclosure means the Credit Card Account Opening Disclosure.

More information

Ph. 713-789-8800 Toll Free (Outside Houston) 1-877-789-8801 Fax 713-789-8806 Hrs. 8-5 M-F Central Time

Ph. 713-789-8800 Toll Free (Outside Houston) 1-877-789-8801 Fax 713-789-8806 Hrs. 8-5 M-F Central Time RESIDENTIAL TERMS OF SERVICE BRILLIANT ENERGY, LLC PUCT REP License #10140 800 Wilcrest Dr., Ste. 109 Houston, Texas 77042 customerservice@brilliantenergyllc.com www.brilliantenergyllc.com Ph. 713-789-8800

More information

Terms and Conditions for your Natural Gas and/or Electricity Price Plan.

Terms and Conditions for your Natural Gas and/or Electricity Price Plan. Terms and Conditions for your Natural Gas and/or Electricity Price Plan. This is your Terms and Conditions document. Please retain for your records. ONER916/ONER917/ONER918/ONEM427 1.0 How we define certain

More information

SYMPHONY LEARNING LICENSE AND REMOTE HOSTED SERVICES AGREEMENT

SYMPHONY LEARNING LICENSE AND REMOTE HOSTED SERVICES AGREEMENT SYMPHONY LEARNING LICENSE AND REMOTE HOSTED SERVICES AGREEMENT PLEASE READ THIS LICENSE AND REMOTE HOSTED SERVICES AGREEMENT CAREFULLY BEFORE USING THIS WEB SITE BY CHOOSING THE ACCEPT BUTTON YOU ARE (1)

More information

Peoples Online Services and E-Sign Agreement

Peoples Online Services and E-Sign Agreement Peoples Online Services and E-Sign Agreement This Peoples Online Services Agreement and Disclosure ("Agreement") explains the terms and conditions governing basic online services and bill pay services

More information

Zander Identity Theft Solutions Benefits Summary and Terms of Service

Zander Identity Theft Solutions Benefits Summary and Terms of Service Zander Identity Theft Solutions Benefits Summary and Terms of Service Introduction This Benefits Description contains the terms and conditions of your benefits coverage with Zander Identity Theft Solutions.

More information

Credit Card Disclosure ACCOUNT OPENING TABLE

Credit Card Disclosure ACCOUNT OPENING TABLE Credit Card Disclosure VISA Account Opening Disclosure Effective April 1, 2014 See below for a summary of the rates, fees and other costs of this credit offer. The Card Agreement sent with the card will

More information

Visa Traditional Rewards Student Rewards Signature Non-Rewards

Visa Traditional Rewards Student Rewards Signature Non-Rewards Consumer Credit Card Agreement M-109698 Visa Traditional Rewards Student Rewards Signature Non-Rewards In this Agreement, Agreement means this Consumer Credit Card Agreement. Disclosure means the Credit

More information

PointCentral Subscription Agreement v.9.2

PointCentral Subscription Agreement v.9.2 PointCentral Subscription Agreement v.9.2 READ THIS SUBSCRIPTION AGREEMENT ( AGREEMENT ) CAREFULLY BEFORE INSTALLING THIS SOFTWARE. THIS AGREEMENT, BETWEEN CALYX TECHNOLOGY, INC., DBA CALYX SOFTWARE (

More information

PC Banking Service Agreement

PC Banking Service Agreement Last Amended 01/01/16 AGREEMENT AND DISCLOSURES Before using the ZB, N.A. dba California Bank & Trust PC Banking Service, you must consent to receive disclosures electronically, and read and agree to the

More information

10500862-MXC50-P-1-091515 (MXC503 CCM004)-e

10500862-MXC50-P-1-091515 (MXC503 CCM004)-e VISA SIGNATURE CREDIT CARD/VISA SELECT CREDIT CARD CONSUMER CREDIT CARD AGREEMENT In this Agreement, Agreement means this Consumer Credit Card Agreement. Disclosure means the Credit Card Account Opening

More information

EXPRESSnet Bill Pay. Personal Checking Accounts: FREE

EXPRESSnet Bill Pay. Personal Checking Accounts: FREE EXPRESSnet Bill Pay TERMS AND CONDITIONS OF THE BILL PAYMENT SERVICE SERVICE DEFINITIONS Personal Checking Accounts: FREE Business Checking Accounts $10 per month for up to 15 transactions $.55 per transaction

More information

People s Credit Union. Online Banking / Bill Payment Authorization and Agreement

People s Credit Union. Online Banking / Bill Payment Authorization and Agreement People s Credit Union Online Banking / Bill Payment Authorization and Agreement INTRODUCTION This Agreement governs your use of the People s Credit Union Online Banking and Bill Payment Services (the Services,

More information

IMPORTANT NOTICE: THESE TERMS SUPERSEDE ANY PRINTED MATERIALS PUBLISHED PRIOR TO JULY

IMPORTANT NOTICE: THESE TERMS SUPERSEDE ANY PRINTED MATERIALS PUBLISHED PRIOR TO JULY NETSPEND SAVINGS ACCOUNT AGREEMENT IMPORTANT NOTICE: THESE TERMS SUPERSEDE ANY PRINTED MATERIALS PUBLISHED PRIOR TO JULY 1, 2016. The NetSpend Savings Account is a tiered variable rate savings account.

More information

Important Information From Charter Communications

Important Information From Charter Communications Important Information From Charter Communications GENERAL TERMS AND CONDITIONS APPLICABLE TO CHARTER RETAIL TELECOMMUNICATION SERVICES IN CALIFORNIA Please read this important message carefully. Effective

More information

Co-operative Energy, Co-operative House Warwick Technology Park, Warwick CV34 6DA.

Co-operative Energy, Co-operative House Warwick Technology Park, Warwick CV34 6DA. Terms and Conditions May 2014 Co-operative Energy: General Terms and Conditions for Domestic Customers Only Applicable from 1st June 2014. Co-operative Energy Limited is a limited liability company registered

More information

Membership Agreement CASH PAYMENTS ARE NOT ACCEPTED

Membership Agreement CASH PAYMENTS ARE NOT ACCEPTED Membership Print Membership Agreement CASH PAYMENTS ARE NOT ACCEPTED CLIENT TERM AGREEMENT This CLIENT TERM AGREEMENT ( Agreement ) is made and effective upon clicking submit by and between Cheap Delete

More information

Sedona Technologies Hosting Agreement

Sedona Technologies Hosting Agreement Sedona Technologies Hosting Agreement Welcome to Sedona Technologies' web hosting services. This Hosting Agreement governs your purchase and use, in any manner, of all web hosting services, including the

More information

TERMS AND CONDITIONS OF SERVICE

TERMS AND CONDITIONS OF SERVICE TERMS AND CONDITIONS OF SERVICE A. APPLICATION 1. The following Terms and Conditions of Service ( Terms and Conditions ) constitute the agreement ( Agreement ) between SIP*Link LLC ( SIP*Link ), a Delaware

More information

AGREEMENT FOR SMALL BUSINESS BUNDLES

AGREEMENT FOR SMALL BUSINESS BUNDLES AGREEMENT FOR SMALL BUSINESS BUNDLES This is an Agreement between your Windstream local exchange provider (also referred to as Company ), and you (also referred to as Customer ). Company agrees to provide

More information

Credit Card Agreement for Yamaha Cards in Capital One, N.A.

Credit Card Agreement for Yamaha Cards in Capital One, N.A. Credit Card Agreement for Yamaha Cards in Capital One, N.A. There are two parts to this Credit Card Agreement: Capital One Pricing Information and the Capital One Customer Agreement. The Pricing Information

More information