A Long Way

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1 A Long Way From Main Street The blueprint for Letterman s success started inside a modest Main Street storefront in late 1940 s Baton Rouge. It was a time when construction and design professionals had to actually walk through our doorway for assistance on a project. Today, Letterman s operational blueprint has evolved to embrace a digital frontier where we deliver cloud computing, web-based file transfer, and other technologies. It s a new kind of doorway, only it leads to a name you already trust. Since our very first day on the job, Letterman s has strived to build a solid reputation for bringing companies through the design and bid processes and toward project completion. Along the way, we ve become one of the largest privately-owned reprographics firms in the Gulf South. All In The Family Just like it was founded in 1949, Letterman s remains a family business. Charles Perret, the company and family patriarch, serves as director, while sons Steven Perret, president, and Chuck Perret, New Orleans area manager, oversee daily operations. The Perrets acquired the business in 1983 after had it been owned and operated for 34 years by Mr. and Mrs. Carl G. Letterman. A wide array of AEC companies across Louisiana, Alabama, and Mississippi already know Letterman s for its document management solutions. They know we can help their businesses organize, distribute, and keep track of information throughout the entire lifecycle of a project. Our core services are provided through a reprographics technology suite of products like Digital Vault, Letterman s e-distribution system, and ProjectPro, an internet-based hub for project information. Plus, our network of service centers in Baton Rouge, New Orleans, Lafayette, and Lake Charles offer you the opportunity to plug directly into this digital infrastructure. While these technologies present us with new ways of doing business, Letterman s has maintained its commitment to producing and managing quality printed products. We offer solutions ranging from color copies and mounting to binding and digital archiving. We re a complete resource for your documents, and that includes leading-edge equipment, signage, paper, toner, ink, technical support, and more. Our graphics division can even produce construction site signage and extend your graphic identity to vehicle wraps, custom lettering for your building, and original logos. But no matter the service, you ll still get from Letterman s what our founders were offering more than seven decades ago: attention to quality, service, and price. Baton Rouge New Orleans Lafayette Lettermans Document Management.indd 3 Lake Charles 9/24/12 12:56 PM

2 Reprographic solutions Letterman s has been managing printed information each and every day since As a result, we ve perfected traditional copying, printing, scanning, and finishing services using state-of-the-art technology. It all plays a critical role in our document distribution systems that construction and design professionals have come to rely upon. Gulf South businesses in the AEC industry know Letterman s has nurtured the kind of attention to detail you can t find anywhere else. Services Document management solutions Scanning, digital archiving, and cloud-based document distribution Wide-format signs and graphics Small-format digital imaging and reproduction Wide-format digital imaging and reproduction Wide-format laminating and finishing services Don t Take Our Word For It Letterman s is a member of ReproMax, a global network of independent reprographers and printers The International Reprographics Association has recognized Letterman s as Shop of the Year The Better Business Bureau has awarded Letterman s an A+, its highest ranking LSU has recognized Letterman s as a Top 100 Fastest Growing Tiger-led Businesses The Society for Marketing and Professionals Services has recognized Letterman s as the Business Member Firm of the Year and for Best Website Look no further than our quality control measures to understand why. Letterman s will double-check indexes, count pages, make sure documents are complete, and even ensure that the most up-to-date revisions are included in everything you submit. If something is amiss, we ll be sure to contact you immediately before printing the first page. But our reprographic solutions don t stop there. Whether you need signage for a construction site -- prime real estate for marketing that s often overlooked -- or construction documents for use in the field, we have the experience, infrastructure, and institutional knowledge to support even the most sophisticated of installations. How have we maintained this focus over the years? It s simple. Our workmanship has always been based on three principles: quality, service, and price. For these reasons and more, Letterman s is a reprographics partner you can trust. From your first point of contact to your last, we ll strive to make your business endeavors a smashing success.

3 Document Management Solutions Construction and design professionals have come to rely on Letterman s document management solutions for capturing, organizing, and distributing information throughout the lifecycle of their projects. For the bidding process, choose from either our traditional paper distribution system or the cloud-based Digital Vault e-distribution service. Both are powerful tools that allow you to focus on the bottom line while we take care of putting the most current project information available into the hands of the right people. If you re looking for similar levels of accountability and traceability in a document management program, there s ProjectPro. It s an internet-based hub for all of your project information including submittals, ASIs, RFIs, and project communications. Project Closeout has never been easier. Digital Vault Reduces traditional reproduction costs by 25 percent to 40 percent. Completely adheres to Louisiana public bid law and is approved by the State Office of Facility Planning and Control. Ensures broadest possible participation, including disadvantaged businesses. Why is all of this important? According to a recent study conducted by BAE Systems, an international aerospace and security firm, 80 percent of its employees wasted an average of 30 minutes per day doing nothing else but retrieving documents. More alarming was the fact that 90 percent of its corporate memory existed on paper and nearly 11 percent of its documents were routinely lost or misfiled. Converts to a private project application for use during construction administration. ProjectPro Create and distribute submittals to the entire team. Review, comment, and approve electronically with automated, transparent timeline management for each submittal. Customizable views organize tasks by team member, showing real-time views of all informational and action items on the project Letterman s document management services can reverse these trends. And while the technology alone is exciting, the people and personalities behind Letterman s are your real value. So you ll always deal directly with a qualified team member. You simply won t find an easier way to save money, win work, improve information security, and promote sustainability from within your business. Baton Rouge New Orleans Lafayette Lettermans Document Management.indd 1 Lake Charles 9/26/12 9:21 AM

4 Signs and Graphics You never get a second chance to make a first impression. That s why signs and graphics represent some of the most important decisions you ll ever make for your business. Fast Facts The most cost-effective and efficient forms of advertising to potential customers is signage and graphics. The viewer of a message displayed on an outdoor structure may act immediately upon an informational/directional message. The role of commercial signage has been elevated to one of paramount importance to both the individual business and the community at large. In the U.S. retail economy, on-premise business signage symbolizes the most universal of all advertising options, surpassing television, radio, print, and direct mail. SOURCE: U.S. Small Business Administration study, Showcasing Your Business on the Street For example, if you re not using your construction sites as massive branding endeavors, then you re missing out on countless impressions. These sites offer prime real estate for a limited amount of time and Letterman s can help you leverage the opportunity to splash your brand across fences, building facades, and practically anything else you Signing On can imagine. Did you know you can use Letterman s Digital Vault to standardize your corporate signage, centralize ordering, and estimate costs? That s because Digital Vault can be used as an online hub for sign management. Just imagine a single point of access for both standardized and customizable construction site signage. Digital Vault also allows estimators to pinpoint exact costs during the bid phase. Once the contract is awarded, the project manager can then order the required signage online and Letterman s will handle the rest. Sign management has never been so easy! Wrap It! Whether you realize it or not, the person sitting behind you in traffic could be your biggest sale of the month. But without Letterman s vehicle graphics, they won t know what you re selling or how to contact your business. We can wrap your entire vehicle, build custom graphics, or even design magnetic-based signs. Any which way you go, it s the same results: cost-effective advertising that serves as a mobile billboard. At some point, someone else is going to put their name on your construction project, so make sure to put your name on it while you can! One client after another has told us how branding on their construction sites has yielded a wide range of new business prospects. There s no doubt about it: signs and graphics help you market, inform, and recruit. Not to mention signs can be sturdy and long-lasting, making them a smart value. But what s even smarter is teaming up with an expert like Letterman s. We ll be there with you every step of the way, whether you want something simple and to the point or complex and custom made. Services Full Color Digital Printing Lamination Magnetics Aluminum Signs Sandblasted Signs Yard Signs Large Format Color Scanning Decals MDO Signs Trade Show Graphics Window Graphics Custom Logos Cast Plaques

5 Managed Print Services Our roots in the reprographics industry date back to 1949, so we re intimately familiar with all of the moving pieces that go into wide format printing and copying. In the 1980s Letterman s was the first commercial reprographer to offer CAD plotting in Louisiana. Why get equipment from Letterman s rather than a copier company? Because we know what works best in the realm of wide format. Moreover, you should buy or lease your equipment from the people who use it every day. Take the time to get to know Letterman s and it ll be an easy choice. Additionally, Letterman s takes pride in developing relationships with hardware manufacturers and suppliers that you can trust. Long before a machine or sheet of paper is introduced into your business, rest assure that the materials and machinery have already been vetted by Letterman s and carry our seal of approval. From this position at the forefront of the transition from analog to digital, Letterman s continues to be a wide format trendsetter along the Gulf Coast. We also realize time is money, which is why our services have come to include equipment, supplies, technical support, onsite repairs, and more. Letterman s managed print service combines all of these features seamlessly. We offer you the convenience of having a fully-equipped print shop in-house without the added headaches of ownership. That s because when you finance a piece of equipment, your capital outlay is confined to the interest and principal on the hardware. Whereas our monthly usage fees grant you access to equipment, supplies, technical support, and unmatched institutional knowledge. It even includes paper and ink, but only the kind most suitable for your needs, carefully selected by our professionallytrained staff. For many, the most exciting aspect of Letterman s managed print services involves cost recoveries. Our applications will allow you to track how much of your printing resources are being used by each of your clients, making billing hassle-free. In short, with a little effort you can turn Letterman s managed print services into a profit center for your company. It s a pay-as-you-go model, meaning our services can shrink or expand based on your company s workflow. You ll never feel locked in or stuck. With Letterman s managed services, you ll be more productive and your printing operations will be less distracting. So take control of your print infrastructure today -- before it takes control of you!