KS Services to Members. Morten Dahl, Director of Finance, KS Oslo, 20 September 2013

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Betty McKinney
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1 KS Services to Members Morten Dahl, Director of Finance, KS Oslo, 20 September 2013

2 KS member services The KS family A Group including a Holding company with five subsidiaries, all fully owned limited companies Strategy for development and organisation of services to members Financial considerations KS income base and pricing policy The services The subsidiaries provide the members of KS with a wide range of services as an extension to the services offered by KS

members Financial considerations KS income base and pricing policy The services The

3 The KS family offering services to KS members: KS has its main office in Oslo KS also has regional offices from north to south, east and west. KS Enterprises, an entity with its own board KS subsidiaries including: Publishing, Newspaper, Consulting, Meeting and Training Centre, Property (this building)

KS Enterprises, an entity with its own board KS subsidiaries including:

4 KS owns a Group

5 Goal for member services KS shall be the members preferred partner in the development of competence and knowledge High quality services KS knowledge, experience and expertise Relevant, flexible, predictable and reliable KS subsidiaries shall provide services and products that supplement and support KS values and goal

experience and expertise Relevant, flexible, predictable and reliable KS

6 Strategy Clarification of basic services covered by membership fee, additional services offered at a price and business Flexible services adapted to different groups of members, politicians and professionals Efficient internal cooperation in development and marketing of services Efficient cooperation with KS subsidiaries mutually advantageous Sustainability competence, capacity and economy

professionals Efficient internal cooperation in development and marketing of services Efficient

7 Ways to finance member services KS, KS in the Regions, KS Enterprises Covered by membership fee General services for all members Participation fee to cover cost Services developed for limited groups of members or groups of professionals Reasonable market price Services answering to the needs of individual members KS subsidiaries (limited companies) Competitive market prices

limited groups of members or groups of professionals Reasonable market price Services

8 KS income base (total 400 mill NOK) Membership fee local and regional authorities 250 mill NOK 53% Membership fee KS Enterprises 25 mill NOK 5% Earmarked R&D fee 50 mill NOK 11% Other income 50 mill NOK 11% Dividend (incl net financial income) 25 mill NOK 5% Externally financed projects 70 mill NOK 15%

Earmarked R&D fee 50 mill NOK 11% Other income 50 mill NOK 11% Dividend

9 KS services to members: Information services Website Daily electronic newsletter Handbooks, booklets, pamphlets and circulars Telephone answering service for employer and personnel issues Training courses and seminars Councillor training programme Laws, regulations, central agreements Leadership and management Topical issues for groups of members and professionals

issues Training courses and seminars Councillor training programme Laws, regulations,

10 KS Services (continued) Conferences National and regional Networks and workshops for groups of members Efficiency Networks Networks for special interest groups Advice and consulting for individual members Legal, economic/financial, administrative matters Research and Development projects Reports, pamphlets and conferences

Advice and consulting for individual members Legal, economic/financial,

11 KS in the Regions: Seven regional offices: Direct contact with members Collection and dissemination of information Implementation of services developed by KS Development of services engaging members in issues of importance within the region Conferences, meetings, networks and seminars

developed by KS Development of services engaging members in issues of

12 Research and development Special fee for R&D to initiate projects with relevance for KS members Development and innovation Documentation and mapping Tendering process and selection of research institute Results made available for all KS members in reports, newsletter and pamphlets, conferences and seminars

mapping Tendering process and selection of research institute Results made

13 Externally financed projects Implemented in cooperation with KS and KS members Projects financed by the Ministry for Local and Regional Government (KRD) International projects financed by Ministry of Foreign Affairs (UD) and the EEA Grants

for Local and Regional Government (KRD) International

14 KS Enterprises Established in 2001 Policy and Employer Association for companies owned by local and regional authorities and private companies operating in markets created by the local government sector. Has its own Executive Board and membership fee, but is still a part of KS 500 members with a total of approx employees

15 KS Enterprises services to members: Website Conferences Networks for different industries energy, waste disposal, harbours, water and sewage systems, auditing, property management, schools, health and cultural institutions Training courses and seminars Employer and labour relations topics Business related and legal advise

property management, schools, health and cultural institutions Training courses

16 KS subsidiaries Kommuneforlaget Publishing house for municipal sector literature, booklets and pamphlets Kommunal Rapport Weekly newspaper for municipal sector KS Konsulent Consultancy assignments from individual local and regional authorities Kommunenes Hus (owns this property) KS Agenda Runs the KS Meeting Centre and offers training courses in municipal sector issues

Consultancy assignments from individual local and regional authorities Kommunenes Hus (owns

17 Kommuneforlaget (Municipal Publishing House) Established in 1987 Independent publishing house specialising in literature and digital information about and for the local government sector Citizens, leaders, staff and professions KS partner in the production and distribution of handbooks, booklets, pamphlets and materiel for training courses and conferences

government sector Citizens, leaders, staff and professions KS partner in the production

18 Kommunal Rapport (Municipal Report) Established in 1987 Newspaper specialised in news and information for the local government sector Weekly paper edition with news, debate, commentary and reports Daily digital edition with current news Editorial independence objective journalism Distributed to subscribers and almost 100% of local and regional authorities

commentary and reports Daily digital edition with current news Editorial independence

19 KS Konsulent (Consulting) Established in 1998 as a unit in KS Independent daughter company from 2005 Ten advisers with broad experience and knowledge about the local government sector Four areas of consulting Organisation development Leadership Management and analysis Politics and society assignments per year

about the local government sector Four areas of consulting Organisation

20 KS Agenda Was part of the internal business unit (1998) and later KS Konsulent (2005) Established as independent daughter company in 2011 Two areas of business Manage and run the KS Meeting Centre Develop and run training courses and seminars on topics relevant to the local government sector

areas of business Manage and run the KS Meeting Centre Develop and run

21 Kommunenes Hus Built in 1957, a limited company since ,000 m2 in Oslo s central business area

22 Some strategic questions How much can the organisation grow? Response to members expectations without expansion of competence, capacity and income base The range of services The members willingness to pay membership fee and/or paid services Should the organisation establish and own subsidiaries? What kind of services are suited for business When should a service be outsourced What are the criteria for owning, selling or shutting down limited companies

The Danish Ministry of Education. GGuidance in Education. a new guidance system in Denmark

12067 UM -nyt omslag3 21/12/04 11:54 Side 21 The Danish Ministry of Education 15 GGuidance u i d a ninceducation e in Education a new guidance system in Denmark FACTS & FIGURES Population: 5.4 million;