Social in the Enterprise
|
|
- Gertrude Carson
- 8 years ago
- Views:
Transcription
1 Social in the Enterprise TEPEE
2 AGENDA - Social in the Enterprise Definition Value Proposition Implementation Change Management Governance TEPEE 2
3 Definition
4 Social Media Defined the use of web-based and mobile technologies to turn communication into an interactive dialogue. (wikipedia)
5 Enterprise Social Media and Computing Source: CIO Corporate Executive Board 5
6 Enterprise Social Computing Platforms provide a comprehensive set of tools delivering rich support for employee communication, open collaboration and knowledge capture and exchange Communications , chat, mobility, voice, text, video Collaboration Shared work spaces and documents, discussions, workflows, wikis, blogs Social networking Profiles, communities, tagging, voting, micro-blogging
7
8 Maturity Model for Enterprise Social Computing
9 Do you have a choice?
10 Public social media driving enterprise social media Source: Gartner Research 10
11 Strategic Drivers of Change Capture knowledge now Seasoned Workforce, Accelerating Retirements Build internal relationships faster Accelerate transfer of knowledge and development of competencies Capture new opportunities Innovation & Collaboration: Creating New Value Improve speeding & quality of decisions Improve efficiency Dynamic communities of interest Tools and capabilities they need and expect Recruit and Engage the future workforce Collaboration and Social communities that support their work styles Onboarding new employee orientation Integration M&A, organization changes Copyright 2012 wmark LLC. All Rights Reserved. Page 11
12 Business case or business imperative? 12 Source: CIO Corporate Executive Board
13 Implementation
14 IT is the Enabler not the Driver Source: CIO Corporate Executive Board Source: CIO Corporate Executive Board
15 Five Collaboration Myths 1. People will work collaboratively if they just have the right tools. 2. Collaboration is inherently good. 3. Collaborating requires extra time. 4. People will or won t collaborate naturally. 5. People instinctively know how to collaborate. IT leaders in charge of collaboration initiatives should learn why these myths undermine projects and how successful enterprises mitigate their impact. Source: Gartner Research
16 Matching implementation approach to collaboration need Source: Gartner 2011
17 Social Computing Roadmap for the Enterprise Collaborative work processes. Team -> Group -> Busisness Line -> Enterprise -> Partners -> Customers -> Public Richness and depth of information Social networking. Profiles -> Communities -> Tagging -> voting -> open source projects -> Enable information management and sharing. Content Management -> Information repository -> Knowledge management -> Key focus area to identify enterprise needs for content and knowledge management Tools that work well together. / Messaging / Collaboration Desktop -> Mobile -> Key business partners -> Public Size and breadth of collaboration participants Source: wmark LLC
18 Magic Quadrant for Social Software in the Workplace Note: bluekiwi acquired by Atos, April 2012 Yammer acquired by Microsoft, June 2012 Source: Gartner September 2012
19 Considerations for addressing content and knowledge management within an enterprise collaboration framework Deployment and adoption support Enterprise resources to support and guide employee and BL adoption Governance for platforms, tools and compliance Content Management Opportunity to implement enterprise platform to standardize the creation, lifecycle management and access to content Facilitate federated or enterprise search Knowledge Management Develop a consistent taxonomy Upgrade content and access Establish standard common knowledge repositories Implement standard process for review and ownership Legacy Data Stores File servers Notes Databases SharePoint sites Intranet content
20 Implementation Considerations Social Media is in a very early stage that is open to well executed good faith efforts and acceptance of organizations not yet fully engaged. This will shift in time to open criticism of absent companies that are perceived as hiding from the public Growing examples of organizations demonstrating best practices and success There are no benchmarks or best practices for organizational approach or structure Business models for Social Computing providers are evolving, resulting in rapidly changing features, terms and conditions and user experience Social Computing tools are changing rapidly with new features and capabilities being introduced constantly sometimes with unintended or unknown consequences to users and privacy Legal and regulatory environment is flux, with significant issues currently under court review
21 Where to Deploy
22 A formal network requires structure to connect, support and manage Connect Identify the current innovators within the company as well as those with innovation potential (i.e., which BUs, which people) Define appropriate starting networks and sub-networks based on existing portfolio of initiatives Understand existing skill- and mindsets and determine the right balance Set boundaries and engage Blueprint network goals and objectives as well as targets for success Define clear expectations Establish timeframe and time commitment required Plan how to establish trust and engage quickly Manage and track Define how members will be recognized for contributions and plan for celebrating quick wins Establish performance management criteria based on both individual and group success Establish tracking criteria and metrics Define cadence at which network will be assessed, reviewed and modified as well as who will make these decisions Determine how new members enter and current members leave Support and govern Ensure HR systems support the desired talent allocation Devise appropriate mechanism by which to formalize networks Define leadership governance of the network, sponsorship and ownership Determine technology support required for network members Determine how network would operate (informal, formal etc) Define how networks will work with external collaborators Source: McKinsey & Company, September, 2008 Page 22
23 Other Global Considerations Language Legal Cultural Organized Labor Other? 2
24 Change Management
25 Link Between User Adoption and Business Impact
26 A Balancing Act Achieving Scale and Relevance. guard rails need to be loose Source: CIO Corporate Executive Board
27 Behavior Change Focus Source: Gartner Research
28 Emphasis on Support Network Leaders as role models Educate senior leaders Sponsor / Coaches / Ambassadors Managers as coaches Mavens Opt in pilot candidates Increase peer pressure Have a resistance plan
29 29 Pilot and Adoption Curve Consideration Fail small, Fail often, Fail safe
30 30 Sponsor Promotion Roles (Grainger)
31 If you don t have governance or policy or procedures be prepared for bad stuff to appear
32 Risks 32 Source: CIO Corporate Executive Board
33 Governance Model 1 Executive Sponsor Overall responsibility for the collaboration transformation Demonstrates commitment and secures dedicated resources Provides strategic guidance and direction 2 Enterprise Collaboration & Social Media Steering Group Creates catalog of next collaboration initiatives Prioritizes major initiatives and milestones Resolves major design and content issues that have enterprise impact Reviews and approves plans and significant project milestones 3 Collaboration Center of Excellence Coordinate Plan Execution Provide Program Oversight (including Change Mgmt., Transition Plan, and associated Communications) Coordinate Requirements (Collection/Prioritization/Integration; especially CM Functionality & Collaboration Apps) Facilitate Capability Asset Management Collaboration Success Metrics, Business Benefits Tracking, and Collaboration Delivery/Operations Enforce Content Policy, Architecture, & Standards (e.g. Style Guide, Search, Taxonomy, IA, UE, UI, etc.) Ensure that Technical Architecture & Standards are established 4 5 Security, Compliance Office & General Council Strategy Group(s) Audience Capability Needs Assessments Security Management Administration Content Owner Relationship Management ediscovery Coordination of Assets Compliance Service Level Management Archive Management Operational Role(s) Technical Collaboration Integration & Collaboration Operations Collaboration Component Reference Architecture Selection Collaboration Infrastructure Deployment Capability Application Development and Maintenance Fix Break Service Requests Collaboration Service Level Agreements Help Desk Support Collaboration Integration & Operations Role(s)
34 What do business guidelines look like Terms and Conditions of Use Welcome to the wmark LLC intranet (the "Site"). Please be aware of the following rules for use and posting on the Site. 1. The Code of Conduct and Ethics and Security Policy, including all policies not specifically highlighted in these Terms and Conditions, applies to your use of the Site. 2. You agree to use the Site for lawful purposes only. 3. Be clear, truthful, accurate and respectful. Always avoid exaggeration, colorful language, guesswork, legal speculation and derogatory remarks, or characterizations of people, companies or their products and services. 4. Never post sensitive personal non-public information to this Site, which includes: account numbers, transaction information, social security numbers, Tax ID numbers or dates of birth. 5. Some teams may have more restrictive Intranet terms and conditions of use. You are required to be aware of and comply with any additional policies and procedures applicable to your team. 6. Your posting of information or ideas on the Site is done within the scope of your employment with wmark LLC. Such information or ideas are the property of wmark LLC, including any intellectual property value. Information on the Site, including information you post, may not be used for personal benefit or outside the scope of your employment. 7. Clearly identify the source of information that is not your own. You may summarize information or link to an article, but never copy and paste third-party content to the Site unless you have permission from the owner. 8. If you make or detect an error, misstatement or are uncomfortable with the content of the Site, you should promptly notify: The Notifications Department.
35 Social in the Enterprise TEPEE
Wilhelmenia Ravenell IT Manager Eli Lilly and Company
Wilhelmenia Ravenell IT Manager Eli Lilly and Company Agenda Introductions The Service Management Framework Keys of a successful Service management transformation Why transform? ROI and the customer experience
More informationSharePoint for Digital Asset Management
SharePoint for Digital Asset Management 18 years experience in integration, project management, custom application development and video / event production. AIIM Certified Enterprise Content Management
More informationThe Unique Alternative to the Big Four. Identity and Access Management
The Unique Alternative to the Big Four Identity and Access Management Agenda Introductions Identity and Access Management (I&AM) Overview Benefits of I&AM I&AM Best Practices I&AM Market Place Closing
More informationSharePoint Governance: Planning, Strategy and Adoption
Thinking SharePoint? Think Jornata. SharePoint Governance: Planning, Strategy and Adoption Scott Jamison Managing Partner & CEO Jornata LLC scott.jamison@jornata.com About Scott Jamison CEO of Jornata,
More informationSharePoint as a Business Application, Not Just a Collaboration Tool
SharePoint as a Business Application, Not Just a Collaboration Tool Products, Projects, Services and Work in One System Published March, 2013 http://epmlive.com Contents Introduction...2 Common Uses of
More informationInformation & Asset Protection with SIEM and DLP
Information & Asset Protection with SIEM and DLP Keeping the Good Stuff in and the Bad Stuff Out Professional Services: Doug Crich Practice Leader Infrastructure Protection Solutions What s driving the
More informationGlobal Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com
Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com W H I T E P A P E R L e v e r a g e R e c o r d s M a n a g e m e n t B e s t P r a c t i c e s t
More informationDepartment of Information and Technology Management
INFOTEC Overview Department of Information and Technology Management Introduction The Information and Technology Management Department (INFOTEC) is responsible for providing modern, secure, fit for purpose
More informationData Governance Primer. A PPDM Workshop. March 2015
Data Governance Primer A PPDM Workshop March 2015 Agenda - SETTING THE STAGE - DATA GOVERNANCE BASICS - METHODOLOGY - KEYS TO SUCCESS Copyright 2015 Noah Consulting LLC. All Rights Reserved. Industry Drivers
More informationIMPORTANT! THE CONTENT OF THIS DOCUMENT IS THE PROPERTY (IP) OF SHAREPOINTPEOPLE.DK, A DIVISION OF NETMEDIA SOFTWARE APS.
IMPORTANT! THE CONTENT OF THIS DOCUMENT IS THE PROPERTY (IP) OF SHAREPOINTPEOPLE.DK, A DIVISION OF NETMEDIA SOFTWARE APS. THIS DOCUMENT MAY ONLY BE USED FOR INSPIRATIONAL PURPOSES BY THE PERSON IT HAS
More informationEnterprise 2.0 and SharePoint 2010
Enterprise 2.0 and SharePoint 2010 Doculabs has many clients that are investigating their options for deploying Enterprise 2.0 or social computing capabilities for their organizations. From a technology
More informationSharePoint for Digital Asset Management
SharePoint for Digital Asset Management Solution Architect with 18 years experience in marketing, visual production and technology. AIIM Certified Enterprise Content Management Practitioner Currently Director,
More informationMicrosoft Office SharePoint Server 2007
Microsoft Office SharePoint Server 2007 Vir Bhargava Solution Specialist Microsoft Corporation April 2008 Agenda Introductions A New World of Work The SharePoint Story and MOSS 2007 SharePoint in a Real-World
More informationUC & C Success Requires a Services Lead Approach
UC & C Success Requires a Services Lead Approach Presented by Zeus Kerravala Principal Analyst 2014 ZK RESEARCH, A DIVISION OF KERRAVALA CONSULTING The Business Climate is Changing Technology Solution
More informationMobile and BYOD Strategy
Mobile and BYOD Strategy Bring Your Own Device Danairat T. Certified Java Programmer, TOGAF Silver danairat@gmail.com, +66-81-559-1446 1 Agenda Introduction to Mobile Technology Mobile Computing Bring
More informationARMA Houston Chapter Spring Seminar April 25, 2012
Spring Seminar 2012 Spring Conference in Implementing Electronic Information Management Jim Coulson, Partner CCIM Consulting LLC Agenda The Gathering Opportunity 1. What is the Opportunity and are you
More informationStrategic Employee Onboarding: First Impressions Are Everything
ONBOARDING Strategic Employee Onboarding: First Impressions Are Everything Cornerstone OnDemand Whitepaper Series 2007 Cornerstone OnDemand, Inc. All Rights Reserved. Table of Contents Onboarding: More
More informationWe d like to do the same for you. Owen J. Sullivan CEO, Right Management President, Specialty Brands ManpowerGroup
Business & Talent. Aligned. Regardless of the economic environment, your industry or geography, your size or your earnings, your most valuable asset is your workforce. How you manage this asset spells
More informationIT Portfolio Management in State Government
IT Portfolio Management in State Government Agenda 1 Challenges 2 Approach & Solutions 3 Questions and Discussion 2 Challenges along the way Alarming statistics from industry analysts 21% 33% of all projects
More informationCohasset Associates, Inc. NOTES. 2014 Managing Electronic Records Conference 1.1. The discipline of analyzing the. Value Costs and Risks
Understanding Today s Economics of Information Get Your Act Together Now! Sylvan Sibito H Morley III IBM Worldwide Director Information Lifecycle Governance Information Economics: The discipline of analyzing
More informationInformation Lifecycle Governance. Surabhi Kapoor & Jan Lambrechts
Information Lifecycle Governance Surabhi Kapoor & Jan Lambrechts Information Lifecycle Governance Executive Overview 1 Introduction to Information Lifecycle Governance 2 It s no longer about one thing
More informationFederal Enterprise Architecture and Service-Oriented Architecture
Federal Enterprise Architecture and Service-Oriented Architecture Concepts and Synergies Melvin Greer Chief Strategist, SOA / Cloud Computing Certified Enterprise Architect Copyright August 19, 2010 2010
More informationBetter Data is Everyone s Job! Using Data Governance to Accelerate the Data Driven Organization
Better Data is Everyone s Job! Using Data Governance to Accelerate the Data Driven Organization Intros - Name - Interest / Challenge - Role Data Governance is a Business Function Data governance should
More informationA Practical Guide for Creating an Information Management Strategy and Strategic Information Management Roadmap
A Practical Guide for Creating an Information Management Strategy and Strategic Information Management Roadmap Principal Author Sam McCollum, CRM, MBA Director of End User Consulting Parity Research LLC
More informationFinding The PPM Sweet Spot
Finding The PPM Sweet Spot How the Cloud and a Top Down Approach Can Help Drive Project Portfolio Value Featured Presenter: Daniel Stang Research Director Welcome! Thank you for joining us. A few things
More informationImproving Customer Communications by Proper Personalization
Improving Customer Communications by Proper Personalization Paweł Walczak Commercial Account Manager for CEE HP Exstream March 13, 2015 The Customer is the most important. There is just one boss. The customer.
More informationExtending Microsoft Office and SharePoint with EMC Documentum
Extending Microsoft Office and SharePoint with EMC Documentum European Microsoft SharePoint Conference 2007 Dr. Wolfgang Mertz EMC Deutschland GmbH EMC has Evolved into a Trusted Information Infrastructure
More informationIdentity and Access Management Point of View
Identity and Access Management Point of View Agenda What is Identity and Access Management (IAM)? Business Drivers and Challenges Compliance and Business Benefits IAM Solution Framework IAM Implementation
More information<Insert Picture Here>
1 Enterprise Content Management Overview 곽원철 GTMi-Content Technology Solution Consulting vincent.kwak@oracle.com The Information Explosion Documents, Images,
More informationVisual Enterprise Architecture
Business Process Management & Enterprise Architecture Services and Solutions October 2012 VEA: Click About to edit Us Master title style Global Presence Service and Solution Delivery in 22 Countries and
More informationEverSuite. Enterprise Content Management Solutions. Capture. Manage. Store. Preserve. Publish
EverSuite Capture Manage Store Preserve Publish Enterprise Content Management Solutions The growth of unstructured content and processes has created many new challenges for organizations from employee
More informationFor more information, contact:
Intranet Consulting Is your intranet truly essential to your organization? Does it transform the way people work? Can you prove ROI? Do you want to introduce an internal social network? Are you thinking
More informationBI & DASHBOARDS WITH SHAREPOINT 2007
BI & DASHBOARDS WITH SHAREPOINT 2007 Leveraging SharePoint to Deliver Business Intelligence Solutions Rob Kerr, Principal Consultant BlueGranite rkerr@blue-granite.com http://blog.robkerr.com About BlueGranite
More informationService Catalog Bootcamp
Click to edit Master title style Taming the Dragon Getting your Services Under Control September 20 th, 2013 Service Catalog Bootcamp Session Evaluation: bit.ly/nercomp_dragon ITIL is a Registered Trade
More informationPlanning an ERP Implementation Project @ Small and Medium Enterprises
Planning an ERP Implementation Project @ Small and Medium Enterprises 27 th Regional WIRC Conference 31 August 2012 Table of Contents What is an SME and ERP Why an ERP for the SME segment Assessing the
More informationMICROSOFT U.S. BUSINESS & MARKETING ORGANIZATION
MICROSOFT U.S. BUSINESS & MARKETING ORGANIZATION Marketing team aggregates and syndicates digital content on SharePoint 2010 for greater impact, efficiency, and control The Microsoft U.S. Business Marketing
More informationImplementing a Project Portfolio Management (PPM) Solution. Sean Hansen, PMP
Implementing a Project Portfolio Management (PPM) Solution Sean Hansen, PMP Agenda Introductions First Fresh from Microsoft Ignite Why Implement a PPM Tool (recap) Are You Ready for a PPM Implementation?
More informationProsci change management webinar
Prosci change management webinar Increasing change management maturity and : Prosci and EY 1 Americas 55,800+ people EMEIA 96,700+ people Asia-Pacific 31,700+ people Japan 7,200+ people 150 countries 1,000+
More informationWelcome to online seminar on. Oracle PIM Data Hub. Presented by: Rapidflow Apps Inc
Welcome to online seminar on Oracle PIM Data Hub Presented by: Rapidflow Apps Inc September 2010 Agenda PIM Data Hub Overview What is PIM Data Hub? Benefits of PIM Data Hub Who needs PIM Data Hub PIM Implementation
More informationW H I T E P A P E R E X E C U T I V E S U M M AR Y S I T U AT I O N O V E R V I E W. Sponsored by: EMC Corporation. Laura DuBois May 2010
W H I T E P A P E R E n a b l i n g S h a r e P o i n t O p e r a t i o n a l E f f i c i e n c y a n d I n f o r m a t i o n G o v e r n a n c e w i t h E M C S o u r c e O n e Sponsored by: EMC Corporation
More informationPosition Description BUSINESS ASSOCIATE PROGRAM CLASS OF 2015 THE COMPANY OUR CULTURE GROWTH AND DEVELOPMENT BUSINESS ASSOCIATE ROLES
BUSINESS ASSOCIATE PROGRAM CLASS OF 2015 THE COMPANY Tracing our roots to 1928, Wellington Management Company, LLP is one of the world s largest independent investment management firms. With US$904 billion
More informationProsci change management webinar
Prosci change management webinar Increasing change management maturity and : Prosci and EY Tim Creasey Chief Development Officer Charlie Goldwasser Principal 1 Americas 55,800+ people EMEIA 96,700+ people
More informationMatchPoint Benefits with SharePoint 2013
MatchPoint Benefits with SharePoint 2013 MatchPoint Fact Sheet 25.01.2013 Colygon AG Version 2.0 Disclaimer The complete content of this document is subject to the general terms and conditions of Colygon
More informationInformation Governance Workshop. David Zanotta, Ph.D. Vice President, Global Data Management & Governance - PMO
Information Governance Workshop David Zanotta, Ph.D. Vice President, Global Data Management & Governance - PMO Recognition of Information Governance in Industry Research firms have begun to recognize the
More informationIT Service Catalog. Awareness Session for. C harles Williams IT Strategy Practice Leader WWW.KEDARit.C O M
IT Service Catalog Awareness Session for C harles Williams IT Strategy Practice Leader WWW.KEDARit.C O M Agenda Introductions and Welcome O bjectives, C hallenges, and Takeaways What is an IT Service C
More informationEnterprise Data Management
Enterprise Data Management - The Why/How/Who - The business leader s role in data management Maria Villar, Managing Partner Business Data Leadership Introduction Good Data is necessary for all business
More informationSAME PRINCIPLES APPLY, BUT NEW MANDATES FOR CHANGE
Information is an organization s most important strategic asset the lifeblood of the organization s knowledge, processes, transactions, and decisions. With information continuing to grow exponentially,
More informationUsing Enterprise Content Management Principles to Manage Research Assets. Kelly Mannix, Manager Deloitte Consulting Perth, WA.
Using Enterprise Content Management Principles to Manage Research Assets Kelly Mannix, Manager Deloitte Consulting Perth, WA November 2010 Agenda Introduction Defining ECM Understanding the Challenges
More informationFirst Annual URIM Conference January 28, 2015
First Annual URIM Conference January 28, 2015 Conference Program Welcome Russ Taylor Library Administration Howard Loos, CRM - Essential Elements of a Successful RIM Program Greg Danklef Communication
More informationHow To Improve Your Business
IT Risk Management Life Cycle and enabling it with GRC Technology 21 March 2013 Overview IT Risk management lifecycle What does technology enablement mean? Industry perspective Business drivers Trends
More informationIBM Software A Journey to Adaptive MDM
IBM Software A Journey to Adaptive MDM What is Master Data? Why is it Important? A Journey to Adaptive MDM Contents 2 MDM Business Drivers and Business Value 4 MDM is a Journey 7 IBM MDM Portfolio An Adaptive
More informationManaging Data as a Strategic Asset: Reality and Rewards
Managing Data as a Strategic Asset: Reality and Rewards GTA Technology Summit 2015 May 11, 2015 Doug Robinson, Executive Director National Association of State Chief Information Officers (NASCIO) About
More information1 Building an Identity Management Business Case. 2 Agenda. 3 Business Challenges
1 Building an Identity Management Business Case Managing the User Lifecycle Across On-Premises and Cloud-Hosted Applications Justifying investment in identity management automation. 2 Agenda Business challenges
More informationKMS Implementation Roadmap
KMS Implementation Roadmap Sample Excerpt Prepared by: The Knowledge Compass, Inc. TABLE OF CONTENTS 1. EXECUTIVE SUMMARY 5 1.1 Overview 5 1.2 Project Goals & Objectives 5 1.3 Implementation Approach 5
More informationEnterprise Social Networks: Benefits and Challenges. Frank Gullo Director of Digital and Mobile Strategy, Superior Group
Enterprise Social Networks: Benefits and Challenges Frank Gullo Director of Digital and Mobile Strategy, Superior Group Who am I? Professional focus C O L L A B O R A T I V E D I G I T A L A N D M O B
More informationStrategies and Best Practices to Implement a Successful Data Loss Prevention Program Sebastian Brenner, CISSP
Strategies and Best Practices to Implement a Successful Data Loss Prevention Program Sebastian Brenner, CISSP Principal Systems Engineer Symantec LAMC Agenda 1 What DLP is and its purpose 2 Challenges
More informationPerformance Factors and Campuswide Standards Guidelines. With Behavioral Indicators
Performance Factors and Campuswide Standards Guidelines With Behavioral Indicators Rev. 05/06/2014 Contents PERFORMANCE FACTOR GUIDELINES... 1 Position Expertise... 1 Approach to Work... 2 Quality of Work...
More information04 Executive Summary. 08 What is a BI Strategy. 10 BI Strategy Overview. 24 Getting Started. 28 How SAP Can Help. 33 More Information
1 BI STRATEGY 3 04 Executive Summary 08 What is a BI Strategy 10 BI Strategy Overview 24 Getting Started 28 How SAP Can Help 33 More Information 5 EXECUTIVE SUMMARY EXECUTIVE SUMMARY TOP 10 BUSINESS PRIORITIES
More informationOrganizing for the Cloud
Organizing for the Cloud Your business is ready to reap the rewards of the softwaredefined cloud era. Is your IT organization ready to deliver? By Kevin Lees, Principal Architect, VMware Global Operations
More informationBig Data, People, and Performance: Myths and Must Dos. Nicole Dessain, MA, CPT, PMP Founder & CEO talent.imperative
Big Data, People, and Performance: Myths and Must Dos Nicole Dessain, MA, CPT, PMP Founder & CEO talent.imperative Big data is all over the news 2 trillion gigabytes of data every day 80% unstructured
More informationCollaboration Tools: Innovation Management and Solution Infusion Benefits
2007 NASCIO Recognition Awards Information Communications Technology Innovations Collaboration Tools: Innovation Management and Solution Infusion Benefits Michigan Department of Information Technology
More information4/1/2009. Short-termterm
Hi, my name is Susan ITIL in the Workplace The Practical Application of a Best Practice Framework Susan Ryan April 3, 2009 IT industry worker for over 25 years ITIL v2 Manager Certified itsmf Minnesota
More informationManaging HR on a Global Scale
Survey Highlights Managing on a Global Scale Findings From Hewitt s 2009 Global Study What does it mean to be a global organization? As companies large small continue to exp their global footprint, the
More informationstate of south dakota Bureau of Information & Telecommunications Provide a Reliable, Secure & Modern Infrastructure services well-designed innovative
Strategic Plan 2015-2017 state of south dakota Bureau of Information & Telecommunications 1GOAL ONE: Provide a Reliable, Secure & Modern Infrastructure services security technology assets well-designed
More informationHP Unified Communications Solutions
HP Unified Communications Solutions Amos Ferrari WW Messaging & Unified Communications Program Manager 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change
More informationThe Business Value of Microsoft SharePoint Server 2010 Enterprise Content Management
The Business Value of Microsoft SharePoint Server 2010 Enterprise Content Management Executive Summary Enterprise Content Management (ECM) has become a key business priority for most organizations. The
More informationo Cost containment through effective and SAP IT Procurement & negotiation strategies to help them achieve best-inclass, purchasing Asset Management
Alexa Bona s research currently focuses on IT management. As part of the IT Procurement and Asset o Workshop: Six Steps to Preparing and Negotiating Software Contracts o Negotiating effective sustainable
More informationCIO SUMMIT l LAS VEGAS
CIO SUMMIT l LAS VEGAS Copyright 2014 EMC Corporation. All rights reserved. 1 IT Transformation Facilitator: Tom Roloff, SVP Global Services, EMC Many Industries Face Structural Change 3 Today s Business
More informationTHE COMPLETE WORKFLOW MANAGEMENT SOLUTION FOR ENTERPRISES
THE COMPLETE WORKFLOW MANAGEMENT SOLUTION FOR ENTERPRISES Employee On-Boarding Payroll Collaboration Intranet Employee Data Performance Training & Skills and Leave Comprehensive Hiring Appraisals & Performance
More informationOnboarding Program FAQ s For Managers
Onboarding Program FAQ s For Managers Table of Contents AUTOMATED PRE-EMPLOYMENT ONBOARDING SYSTEM....2 ORIENTATION 4 DEVELOPMENTAL ROADMAP..6 MENTORING...7 SURVEYS..10 1 Automated Pre-Employment Onboarding
More informationThe Change Management Community of Practice:
By Bill Wilder, Director, Life Cycle Institute Life Cycle Engineering 2013 www.lce.com Success at last! The new employee self-service module has finally been implemented - on the third try. The promised
More informationCertified Information Professional (CIP) Certification Maintenance Form http://www.aiim.org/certification
Certified Information Professional (CIP) Certification Maintenance Form http://www.aiim.org/certification Name: Title: Company: Address: City: State/Province: ZIP/Postal Code: Country: Email Address: Telephone:
More informationPutting Social Software to Work in Your Business: A Journey Toward Enterprise 2.0
Putting Social Software to Work in Your Business: A Journey Toward Enterprise 2.0 Enterprises today must manage a number of complexities that are fundamentally changing the nature of work: Globalization
More informationOrganizational Change Management Methodology. Tools and Techniques to aid Project Implementation
Organizational Change Management Methodology Tools and Techniques to aid Project Implementation Today s Objectives Discuss the Organizational Change Management team and explore ways Organizational Change
More informationOnboarding Benchmark Report. Technology Drivers Help Improve the New Hire Experience
Onboarding Benchmark Report Technology Drivers Help Improve the New Hire Experience August 2006 Executive Summary Key Business Value Findings First impressions last. Future-looking companies recognize
More informationState of the States: Priorities, Trends and Issues NCSL Fall Forum December 6, 2013
State of the States: Priorities, Trends and Issues NCSL Fall Forum December 6, 2013 Mitch Herckis Director of Government Affairs National Association of State Chief Information Officers Today s State IT
More informationEnterprise Content Management discovering
Enterprise Content Management discovering content as an asset boost productivity and collaboration Your business technologists. Powering progress Collaboration underpins productivity Every business generates
More informationAVEPOINT CLIENT SERVICES
Services Catalog AVEPOINT CLIENT SERVICES AvePoint s Client Services teams provide world-class business and technical experts required to fully maximize your enterprise-wide collaboration technology investments.
More informationTransformation to a ITaaS Model & the Cloud
Transformation to a ITaaS Model & the Cloud CIO Summit - Miami November, 2014 John Cullen Laddie Suk EMC Global Professional Services John.cullen@emc.com Laddie.suk@emc.com 1 Agenda Business Challenges
More informationENTERPRISE CONTENT MANAGEMENT. Which one is best for your organisation?
ENTERPRISE CONTENT MANAGEMENT Which one is best for your organisation? INFORMATION MANAGEMENT Information management environments are comprised of legacy information resident in line of business applications,
More informationSoftware Asset Management on System z
Software Asset Management on System z Mike Zelle Tivoli WW IT Asset Management Marketing SAM in SHARE Project Manager mzelle@us.ibm.com Agenda Why Software Asset Management (SAM) The Discipline of Software
More informationThe Social Intranet: Where Work Gets Done
The Social Intranet: Where Work Gets Done Introduction Like the ugly duckling of fairy tale fame, once-awkward corporate intranets are now the most beautiful app on the server farm. Social intranets are
More informationCase Study. Using Knowledge: Advances in Expertise Location and Social Networking
Case Study Using Knowledge: Advances in Expertise Location and Social Networking Best practices from IBM Global Business Services IBM provides business insight and IT solutions to help its clients become
More informationRO-Why: The business value of a modern intranet
RO-Why: The business value of a modern intranet 1 Introduction In the simplest terms, companies don t build products, do deals, or make service calls people do. But most companies struggle with isolated
More information2015 2016 HR Systems Survey
2015 2016 HR Systems Survey 18 th Annual Edition Executive Summary Innovation, Insights, and Strategy Conducted by Stacey Harris VP of Research & Analytics Erin Spencer Research Consultant Information
More informationTECHNOLOGY STRATEGY AUDIT
TECHNOLOGY STRATEGY AUDIT Executive Summary It is our intention to facilitate the understanding of technology strategy and its integration with business strategies. This guideline is organized as series
More informationERP. Key Initiative Overview
Jeff Woods Research Managing Vice President This overview provides a high-level description of the ERP Key Initiative. IT leaders can use this overview to better understand what they need to do to prepare
More informationITIL v3 Service Manager Bridge
ITIL v3 Service Manager Bridge Course Length: 5 Days Course Overview This 5 day hands on, certification training program enables ITIL Version 2 certified Service Managers to upgrade their Service Manager
More informationHow the Information Governance Reference Model (IGRM) Complements ARMA International s Generally Accepted Recordkeeping Principles (GARP )
The Electronic Discovery Reference Model (EDRM) How the Information Governance Reference Model (IGRM) Complements ARMA International s Generally Accepted Recordkeeping Principles (GARP ) December 2011
More informationRealizing the Value Proposition of Cloud Computing
Realizing the Value Proposition of Cloud Computing CIO s Enterprise IT Strategy for Cloud Jitendra Pal Thethi Abstract Cloud Computing is a model for provisioning and consuming IT capabilities on a need
More informationHP SOA Systinet software
HP SOA Systinet software Govern the Lifecycle of SOA-based Applications Complete Lifecycle Governance: Accelerate application modernization and gain IT agility through more rapid and consistent SOA adoption
More informationInformation Governance
Information Governance The New Records Management Rudy Moliere Director, Information Goverance & Records Management Terrence J. Coan, CRM Senior Director Information Management Practice Agenda Introductions
More informationFundamentals of Information Governance:
Fundamentals of Information Governance: More than just records management PETER KURILECZ CRM CA IGP Hard as I try, I simply cannot make myself understand how Information Governance isn t just a different
More informationIT Governance. Key Initiative Overview
Michael Gerrard Research Vice President and Distinguished Analyst IT governance addresses two major topics: demand governance ( doing the right things ) and supply-side governance ( doing things right
More informationXerox Workflow Automation Services Solutions Brochure. Xerox DocuShare 7.0. Enterprise content management for every organization.
Xerox Workflow Automation Services Solutions Brochure Xerox DocuShare 7.0 Enterprise content management for every organization. Office Work Can Work Better Despite huge advances in the technology and tools
More informationWhite Paper Case Study: How Collaboration Platforms Support the ITIL Best Practices Standard
White Paper Case Study: How Collaboration Platforms Support the ITIL Best Practices Standard Abstract: This white paper outlines the ITIL industry best practices methodology and discusses the methods in
More informationWhat drives the CIO agenda? The Growing Business Contribution of IT
What drives the CIO agenda? The Growing Business Contribution of IT Klaus Thomas Director Executive Programs Microsoft CIO Roundtable München, 21. Juni 2006 Page 1 The Gartner EXP CIO Survey is the largest
More informationA Binary Tree SMART CTO Webinar. Analyzing and Rationalizing Big Data in Messaging
A Binary Tree SMART CTO Webinar Analyzing and Rationalizing Big Data in Messaging Who is Binary Tree? A Developer of Enterprise Email Migration Software Provides highest level of fidelity, performance
More informationIT Enterprise Services
IT Enterprise Services Enterprise Mobility Management...in the cloud. Powered by Is your enterprise mobile ready? The mobility challenge is on. By 2020 Gartner predict that 26 billion devices will be connected
More informationThe Business Continuity Maturity Continuum
The Business Continuity Maturity Continuum Nick Benvenuto & Brian Zawada Protiviti Inc. 2004 Protiviti Inc. EOE Agenda Terminology Risk Management Infrastructure Discussion A Proposed Continuity Maturity
More information