Virginia. Education and technology are two of our greatest social equalizers.

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1 Corporate Social Responsibility Virginia Education and technology are two of our greatest social equalizers. As the worldwide leader in networking, Cisco knows technology can be used to improve access to education. Education can improve individual economic opportunities, helping to create a relevant, strong workforce and advance the economy. Cisco delivers education programs through partnerships with private and public organizations. Now in its 15 th year, Cisco Networking Academy is the largest of these programs, partnering with over 10,000 education organizations in 165 countries to reach over 1 million active students. With the growing demand for ICT professionals, Networking Academy is providing the skills to design, build, manage and secure computer networks, including the career-ready soft skills employers require. Students learn through classroom instruction, online materials and interactive tools, and hands-on experience. As organizations become increasingly reliant on intelligent networks and innovative workers, Cisco and our partners are helping prepare the global workforce of the future. The Impact in Virginia 4,397 students taught in ,529 students since inception 61 organizations offering Cisco ICT courses 110 instructors preparing the ICT workforce 13.4 Million estimated in-kind contribution to education you + networks = impact 2013 Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved. Page 1 of 7

2 Academy Impact Profile 2013 Virginia Preparing Today s Students for Tomorrow s Challenges For a competitive and sustainable economy, the United States must have a skilled and well-trained workforce that can meet the evolving needs of industry. Students must now acquire problem-solving and critical-thinking skills, in addition to specific job-related expertise, to reach their full potential as a vital work resource. The growth of global networks has resulted in a shortage of people qualified to design, build, manage and secure the information infrastructure needed to do business, support communications, and even save lives. Every business, school, hospital, nonprofit, and other organization that relies on intelligent networks needs trained professionals to keep them running and secure. A workforce that is well-schooled in information and communications technology (ICT) and engineering can spur innovation across many industries, which in turn inspires additional opportunities to fuel productivity and economic growth. ICT investments are expected to play a major role in generating stable, high-paying jobs and boosting the nation s GDP. An Innovative Education Program that Supports Standards Cisco Networking Academy is a technology education program that partners with public and private organizations to provide the knowledge and skills required for career- and college-ready students. Students acquire basic-to-advanced knowledge of information communications technology and learn networking skills. They develop the analytic, teamwork, and efficiency skills and the self-confidence that are so essential in the 21st century, both in the job world and in college. Coursework reflects all STEM Cluster Topics, and teaches many of the reading and writing Common Core Standards for technical subjects. College-ready students strengthen their understanding of technology, as well as math, science, and engineering concepts, improving success in their advanced studies. Career-ready students prepare for globally recognized certifications. Cisco is the first vendor to offer a robust networking certification portfolio that meets the ANSI accreditation standard. Yahoo! Finance 1/16/2013 Most of my students get multiple job offers before they even graduate. David Kotfila, Director/Instructor, Rennselaer Polytechnic Institute, NY Technical and Career-Ready Skills Courses include IT Essentials, Cisco CCNA (Cisco Certified Networking Associate), CCNA Security, and the more advanced Cisco CCNP (Cisco Certified Networking Professional). With a focus on learning technical skills, the instructional approach encourages student engagement and the ability to synthesize what they learn and apply it in other contexts. Course content integrates four skill areas identified by education researchers as critical for 21st century workers: Problem solving and decision making: Students practice and test their knowledge by configuring and troubleshooting networks using hands-on labs and simulation software; real-world scenarios develop advanced problem-solving techniques. Creative and critical thinking: Students understand the how and why of networking by combining hands-on learning with conceptual and analytical exercises. Collaboration, communication, and negotiation: Students acquire individual and teamwork skills by performing lab exercises and practicing problem solving within business scenarios. Intellectual curiosity and information handling: Students develop the ability to locate, select, structure, and evaluate information. Courses also prepare and motivate students to pursue further education or certification. Many go on to apply their skills on the job or in their own businesses Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved. Page 2 of 7

3 Academy Impact Profile 2013 Virginia Comprehensive Curricula with Communities of Support Each course is free to not-for-profit organizations and includes instructor-led course content, lab exercises, simulation software, skills assessments, case studies, gaming, interactive teaching guides, and grade books. All materials are available to instructors online with 24/7 support. Unique to Networking Academy is our focus on instructor professional development, and the creation of communities to support both instructors and students. Instructors receive training prior to teaching their first class, and many free professional development opportunities throughout the year. Cisco hosts peer communities that enable instructors to collaborate and share best practices, online and in person. Students have access to skills competitions and a global network of peers to troubleshoot coursework and prepare for exams, while also mentoring and encouraging one another. A High Demand for ICT Skills Although economic downturns hinder most employment sectors, ICT professionals enjoy a continuously increasing demand because of exponential growth in technology and related services. Networking is expected to be the second fastest growing ICT area in the United States, faster than the average for all occupations, as we continue to invest in cloud and mobile networks U.S. Employment Predictions % + 18% + 22% + 22% + 18% +22% +14% 443, , , , ,700 All Computer Occupations All Occupations Network and Computer Sys Architects/Admins Computer Support Specialists 2020 Virginia Employment Predictions 2 Computer Systems Analysts Info Sec Analysts, Web Developers, Network Architects Comp and Info Sys Managers + 36% + 25% + 31% + 35% + 28% 1 Source: US Department of Labor, Bureau of Labor Statistics, 2 Source: Virginia Employment Commission, (Industry-Occupation Projections, occprj.zip) Top Cisco Certifications by Salary 3 ICT salaries are on the rise, particularly if professionals have specialized training or have earned a certification. For example, Cisco network administration knowledge and skills result in a 9% higher salary, on average. $82,923 $90,457 $74,764 Additional Cisco certifications are available, including CCNA Security, CCNA Voice, CCIE, CCDA, and more. 3 Source: Global Knowledge, 15 Top Paying IT Certs, Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved. Page 3 of 7

4 The Impact in Virginia The partnership between Cisco and Virginia educational institutions has touched the lives of more than 28,500 students and generated a large estimated in-kind contribution towards education. Impact since the beginning in ,529 $13.4M 1-11 (100%) Students Estimated In-Kind Contribution Value Congressional Districts Participating Impact over the last 12 months 4,397 16% Students Female Students Instructors Academies Education Levels Secondary Schools Community Colleges Universities Other 4 Curricula 5 Basic ICT Basic Networking Intermediate Networking Advanced Networking Students 43% 13% 38% 5% Academies 52% 15% 30% 3% Students 29% 53% 16% 1% 4 Community-based organizations, middle schools, military, nontraditional educational settings, and post-graduate institutions 5 Students that enroll in more than one education level or curriculum in 12 months may be counted more than once Education Organizations Teaching Networking Academy Courses in Virginia COUNTY CITY SCHOOL Alexandria Alexandria Edison Academy Marymount University NVCC - Alexandria Campus Salvation Academy TC Williams High School Alleghany Clifton Forge Dabney S. Lancaster Community College Arlington Arlington DeVry University, Arlington (ACC) Westwood College Arlington Ballston VAB (ACC) Year Up National Capital Region Bedford Bedford Bedford Science & Technology Center Bristol Bristol Virginia High School Buchanan Grundy Buchanan County Technical and Career Center Campbell Rustburg Campbell County Tech Center Chesterfield Danville Chesterfield Midlothian Danville Chesterfield Technical Center Matoaca High School John Tyler Community College Danville Community College Geo. Washington High School Fairfax Franklin Fredericksburg Annandale Chantilly Fairfax Falls Church Franklin Rocky Mount Fredericksburg NVCC - Annandale Campus Chantilly Academy George Mason University Marshall Academy Paul D. Camp Community College Franklin County High School Career Training Solutions (ACC) Fredericksburg City Schools Germanna Community College Hampton Hampton Thomas Nelson Community College Harrisonburg Harrisonburg Massanutten Technical Center Lee Ben Hur Lee County Career and Technical School Loudoun Leesburg Monroe Technology Center Lynchburg Lynchburg Central Virginia Community College Manassas Manassas Osbourn High School Martinsville Martinsville Boys and Girls Club of the Blue Ridge Newport News Newport News ECPI University Newport News (ACC) Norfolk Norfolk Norfolk State University YMCA of South Hampton Roads Pittsylvania Chatham Pittsylvania Count VoTech 2013 Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved. Page 4 of 7

5 Prince William Richmond Haymarket Manassas Quantico Woodbridge Richmond Battlefield High School - VA NVCC - Mannasas Campus DoDEA/ USA - Quantico High School Forest Park High School NVCC - Woodbridge Campus J. Sargeant Reynolds Community College Meadowbrook High School Roanoke Roanoke Virginia Western Community College Scott Gate City Scott County Shenandoah Mount Jackson Triplett Business and Technical Institute Spotsylvania Spotsylvania Spotsylvania Career & Technical Center Stafford Stafford Brooke Point High School Tazewell Virginia Beach Richlands Tazewell Virginia Beach Southwest Virginia Community College Tazewell County Career Technical Center Center for Information Dominance Dam Neck, U.S. Navy ECPI University Virginia Beach (ACC) Tidewater Community College VB Virginia Beach Schools Warren Front Royal Blue Ridge Technical Center Washington Wise Abingdon Big Stone Gap Wise Neff Center for Science & Technology Washington County Technical School Mountain Empire Community College Wise County Vocational Center Wythe Wytheville Wytheville Community College Academy Impact Story As Cisco Networking Academy turns 15, we look back to see how far we ve come. We see millions of students, each with a unique educational experience and a track record of accomplishments beyond the classroom. Their stories are our story. Role Models and Relevant Courses Inspire a Reluctant Student Stephen Lynch credits supportive mentors and reality-based curricula with setting him on the path to becoming a networking expert and a mentor in his own right. Since the first classes began in 1997, Cisco Networking Academy has thrived on close collaboration among faculty, students, Cisco team members, community organizations, and business partners. Academy alumni also play an important part, serving as role models, coaches, advisors and business recruiters who can help launch graduates on a successful career path. Cory Gray is one such alumni mentor, and mentee Stephen Lynch is carrying his spirit forward. In 2006 Stephen Lynch was a high school student in Virginia Beach, Virginia, looking for some direction. I was one of those people who got bored easily, Lynch says. I always wanted to do more. Pursuing his extracurricular interests, he started a web hosting company and founded two popular software developer communities while he was still in his mid-teens. But, by his own admission, he was not an engaged student. I didn t enjoy the traditional high school courses because they weren t relevant to my life, he recalls. They didn t seem to be of any practical use. He thought college would just be more of the same. He was uncertain where the future would take him. Taking the academy courses was the best decision I ever made. It has defined my career, my future, and my life. Then Lynch heard about the Virginia Beach Advanced Technology Center (ATC), an academic and vocational program for high school and college students that offers the Cisco CCNA Discovery and Exploration curricula for Cisco certified networking associates. In addition to his high school classes, Lynch undertook the two-year course of study offered at ATC. Taking the academy courses was the best decision I ever made, he says. It has defined my career, my future, and my life. Enter Cory Gray, currently a Cisco network consulting engineer who holds Cisco s prestigious networking certification, the Cisco CCIE for Cisco certified internetwork experts. Gray had also taken the academy courses at ATC while in high school. He now returns to the Virginia Beach Public Schools regularly as a mentor and advisory board member. Gray was recognized by the ATC as Volunteer of the Year in Lynch met Gray while he was working on his senior ATC project, known as Caspian. Academy classroom and lab projects combine technical and soft skills in cutting-edge business scenarios. The Caspian project that year 2013 Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved. Page 5 of 7

6 called for designing a gaming network encompassing five cities, including development of a prototype, and running a real game on it. Seniors then defended the design in front of a panel of network and business experts. These working professionals add tremendously to the learning experience. If they hadn t been involved, we wouldn t have put the same level of effort into the project, says Lynch. Gray was one of the experts on the Caspian panel. The two stayed in touch, and Gray offered advice and moral support as Lynch proceeded with his network education, found a part-time job with a local Cisco Gold Certified Partner, ABS Technology Architects, and acquired a succession of Cisco certifications which are highly prized by technical groups in industry and government. When Lynch began taking Networking Academy courses, he was still dubious about school and uncertain about what he wanted for a career. However, he was immediately attracted to the academy s method of instruction, particularly the hands-on labs and team projects. The academy courses focus on workplace skills and technical material you can actually use, he says. Students are becoming increasingly more intrigued by such programs. When he found out how valuable Cisco certifications are in the professional world, Lynch decided to take the Cisco CCENT examination for Cisco certified entry network technicians, while he was still in his first year of academy studies. He was surprised when, despite his entrepreneurial track record and his proven computer skills, he didn t pass on the first try. The setback proved temporary. He redoubled his efforts and passed the exam easily a few months later. It was 2007, and he was just 17 years old. It wasn t long before he powered forward to achieve the more advanced CCNA certification in 2008, his junior year in high school. The next year he obtained the Cisco CCNP certification for Cisco certified network professionals. Each of these certifications requires rigorous written and hands-on exams, and Lynch passed both on the first try. I go back to the academy as a mentor, and identify who is going to be really successful. It motivates me to continue my education and broaden my skill set. After high school graduation, when Lynch decided to go for the top-level CCIE certification, Gray again offered his advice and support. Lynch prepared over the course of two years, amassing 900 pages of notes and putting in 3000 lab hours. He fell short on his first attempt, but he persevered, receiving the certification (CCIE Routing/Switch #36243) on his second try in August 2012, at age 21. He is one of the youngest professionals ever to do so. (Gray qualified for his CCIE at 24.) It takes a lot out of you to get there, but it means a lot once you do, Lynch observes. Gray recalls, I knew he was special, but I had no idea how much he would accomplish so soon. Unexpectedly, Lynch came to value the nontechnical and soft skills he developed in Networking Academy courses as much as the technical content. Subjects he found boring in a traditional classroom setting were more useful and enjoyable in a technology environment. I needed verbal skills to write s and make presentations. I needed math for subnetting [configuring logical network topologies], he says. I needed science to understand the future of technology. The more I learned about networks, the more I valued the skills that went along with that knowledge. Spurred on by this new appreciation for a broad education, Lynch enrolled as an undergraduate at George Mason University (GMU), where he is studying information technology and business. He expects to graduate in Meanwhile, he is studying for other CCNA certifications with a particular interest in network design, security and wireless before working full-time after graduation as a network engineer at ABS Technology Architects. Lynch also benefitted from a second mentor: Trent Dorroh, the talent acquisition and vendor relationship manager at ABS Technology Architects. Dorroh volunteers at ATC, and has motivated Lynch throughout his time at the company to make sure Lynch had all the time and equipment he needed to practice for his certifications. ABS allowed Lynch almost two months of full-time paid study time to prepare for the CCIE. The company also aided him with tuition reimbursements, and sent him to the annual Cisco Live customer appreciation event, where he connected with fellow CCIE professionals and dove into world-class technical seminars Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved. Page 6 of 7

7 Lynch hopes to qualify for the Networking Academy Dream Team next year at Cisco Live. The Dream Team is an elite group, consisting of 10 students and one instructor, who are selected from dozens of applicants across the United States and Canada. The team works with Cisco engineers to help build and troubleshoot the massive Network Operations Center (NOC) that supports exhibits as well as approximately 15,000 global attendees. Lynch is doing his part to give back by staying active in the academy program and mentoring students at ATC. He has been certified as a Networking Academy instructor (Cisco CCAI certification), and is helping GMU staff develop the university into a regional support center for surrounding schools offering academy courses. He is working towards becoming Instructor Training Qualified ITQ, which allows him to teach other instructors. He also wants to help extend the Caspian senior project concept to other Networking Academy schools around the world. I m inspired by the new students that come through the academy, he says. I go back to the academy as a mentor, and try to identify who is going to be really successful. It motivates me to continue my education and broaden my skill set. The academy students are exactly what companies like ABS Technology Architects are looking for. I just hope I can encourage someone else in the same way Cory and Trent have encouraged me. His advice to other students following the same track: You need to put the time in, understand the concepts, gain hands-on experience, identify not only how technologies work, but how they are used in business, and stay motivated, all while keeping your goals in mind. However, in order to be truly successful, you have to enjoy the experience. Trent Dorroh, talent acquisition and vendor relationship manager at ABS Technology Architects, says: I find great satisfaction in helping young, motivated individuals realize their full potential in life. ABS is able to identify rising, talented engineers and provide them with career opportunities. At the 15 year milestone, Networking Academy has compiled an institutional history enlivened by a growing cohort of alumni who have gone on to contribute to their communities and local economies. Stephen Lynch, Cory Gray, and Trent Dorroh demonstrate how that tradition is now being carried forward from one generation of students, instructors, mentors, and role models to the next. Group photo on right: Instructor John B. Nelson received a plaque from Cisco alumni for ten years of service. (From left to right) Walker Dorroh, CEO, ABS Architects; Cory Gray, CCIE; John Nelson, ATC; Stephen Lynch, CCIE; Trent Dorroh, Director of Implementation Services, ABS Architects Learn More See videos and success stories. Learn how to get involved. cisco.com/go/netacad/usc Cisco Corporate Social Responsibility cisco.com/go/csr We believe that businesses have a responsibility to operate in ways that respect and ultimately benefit people, communities and the planet we live on; we call this Corporate Social Responsibility (CSR). Our core CSR philosophy is that impact multiplies whenever human and technology networks combine to solve a problem. This is why we approach CSR the same way we approach business by applying our technology, employee expertise and partnerships. We are focused on four primary goals: improving the well-being of people and communities around the world, reducing our environmental impact and helping our customers do the same, conducting our business ethically, and creating a workplace where our employees thrive Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved. Page 7 of 7

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